(6 days ago)
Written StatementsThis Government are committed to getting Britain working. Completing the implementation of universal credit will support this mission. Universal credit provides greater support and incentives to get people into work and increase the hours they work than the benefits it replaces.
Move to UC statistics published today show that, by the end of September, the Department had, since 2022, notified 943,343 households of the need to make the transition to UC. The latest published complaints data show that as of March 2024 with over 500,000 households asked to move to UC, DWP had only 35 complaints about the process, with 10 upheld. Plans have now been agreed to notify the remaining households receiving income-related employment and support allowance (ESA), building on the insight that DWP has gathered through the summer. This insight, and the learnings from scaling the move to universal credit for all legacy benefit customers, will be published by the end of 2024.
DWP is investing up to a further £15 million in Help to Claim to support employment and support allowance customers moving to universal credit. This means that free confidential and impartial support will continue to be available to help people make a new universal credit claim and manage their claim, up to receiving their first correct payment.
DWP will steadily increase the number of migration notices being sent to people receiving ESA over the next months and are aiming to issue 63,000 migration notices each month from February, sending the final notices in early December 2025 and fully moving people to universal credit and closing legacy benefits by the end of March 2026.
As DWP moves into this final phase for Move to UC, it will make the transition from delivering “Move to UC” in a programme-led approach to a “business as usual” operation. I am therefore announcing today the intention to formally close the Move to UC programme by the end of March 2025, as the work of the programme will be complete by then.
My Department will continue to work closely with stakeholders throughout this transition and under the new operating model. It will also publish all the remaining UC programme board papers in April 2025 when the programme closes. This has been a major undertaking for DWP. As the Department heads towards such a significant milestone, I would like to thank officials who have delivered this transformational reform, and I would also like to thank all MPs and external stakeholders who have shared their insight and expertise to make this process work for those we are supporting and realise this transformation fully.
[HCWS205]
(1 week ago)
Commons ChamberThe application process for personal independence payment is being kept under review. An online process is being trialled and we are looking at further potential improvements.
One of my constituents in receipt of PIP is sight-impaired, deaf-blind registered and cannot use a phone or fill out forms. Can the Minister tell me why PIP reassessments are being scheduled for people with incurable disabilities and terminal illnesses?
The hon. Gentleman raises a very fair point. It is, of course, important that we keep the awards under review, because sometimes they go up as well as down and we want to ensure that the support being provided is appropriate for the claimant. We also need to ensure that the process is accessible—I agree with him about that. Help can be provided to manage the assessment process. If he would like to send me more details about his constituent, I would be glad to see what we can do to help.
Before the Minister replies, may I ask Members to look at the Chair, as third party, when they are asking or answering questions? I am being cut out. Those are not my rules but those of the House on how we should address each other, so if anybody has a problem, please have a word with the Clerks.
My hon. Friend raises a very important point. Indeed, she and I worked on an excellent Select Committee report on health assessments for benefits, which provides some very important and valuable recommendations to the Department. We will continue to look at this issue. I am not familiar with the case that she refers to, but I will dig out the details. Clearly, it is vital that the process should be accessible to people with sight impairments or any other impairments. I completely agree with her.
The Department has adopted an iterative approach, updating the universal credit system to reflect user needs as they develop. The new Government are committed to reviewing universal credit to make sure that it is doing the job we need it to.
One of my constituents spent six hours fully awake during an operation that went wrong, as doctors battled to save her life. Obviously, this affected her mental health, and she was deemed unfit for work by her GP and by a clinical psychologist. She then went through a half-hour telephone assessment for her universal credit health check, which deemed her fit to work, so she does not get universal credit and it was not backdated to the operation. Does the Minister think that that sounds right? If not, will he review the case?
I am grateful to the hon. Gentleman for drawing my attention to that. What he has described sounds very odd indeed, and I will be happy to look at the details if he will let me see them. We are absolutely committed to making sure that universal credit does the job that we need it to, including for people in the situation that his constituent has found herself in.
Last week, I was made aware of a constituent who is a carer for his wife, who experienced a stroke in 2016. The constituent is a veteran who lives with chronic obstructive pulmonary disease and was awarded carer’s allowance in 2017. Late last year, the DWP began demanding the return of more than £51,000 in alleged universal credit overpayments, and this April, under the previous Government, the DWP began taking it from his state pension without warning. Will the Minister meet me to discuss this case in more detail so that I can help my constituent?
As my hon. Friend will know, there have been some very troubling cases of carer’s allowance overpayment. I am not sure whether carer’s allowance is part of the overpayment he describes, but I will be very happy to meet him to discuss what has gone wrong in this case.
The last Labour Government dramatically reduced child poverty, and we want to repeat their success. The child poverty taskforce is exploring how to harness all available levers, including social security reform, and it will publish its strategy next spring.
The Prime Minister has said that he wants to break down the barriers to opportunity and tackle child poverty. He has also said that
“insecurity is the enemy of opportunity.”
Given that by the time the child poverty taskforce reports next spring, a further 16,000 children will have been dragged into poverty, and given the devastating impact that poverty can have on a child’s education, their health and their vulnerability to the criminal justice system, why will the Minister not do the right thing and scrap the two-child benefit cap to lift 300,000 children out of poverty immediately?
The strategy will be very clear about how we will tackle the scourge of child poverty, and the hon. Lady is absolutely right to highlight the importance of doing that. Labour voted against the two-child limit, but we will not promise change until we know how we are going to pay for it. That will be addressed in the work of the taskforce, with the results published in the spring.
My hon. Friend is absolutely right. If a person is paid four-weekly, they receive 13 payments a year, so in one of the 12 monthly assessment periods each year, they are paid twice. That means that they probably get no universal credit that month, which completely messes up budgeting. I would be delighted to meet USDAW, and perhaps my hon. Friend, to discuss what we can do through our review of universal credit.
My hon. Friend is absolutely right to highlight that research from Carers UK. The Budget increased the earnings threshold, so people will be able to earn £10,000 a year from work and still claim carer’s allowance, and an extra 60,000 carers will become entitled to the allowance. It is a very big step forward.
As I mentioned earlier, we are committed to reviewing universal credit. The way it works means that in each assessment period—each month—there is a new calculation based on the income that the person has received, as reported by His Majesty’s Revenue and Customs. However, I would be very happy to meet the hon. Gentleman to talk about how the system needs to be improved further.
My hon. Friend is absolutely right. The threshold will increase on 7 April next year, and all current claimants will receive an annual uprating letter in the spring that will set out the new limit. As I mentioned a moment ago, 60,000 new unpaid carers will also become eligible for the allowance at that point.
Given the new Government’s collective condemnation of the two-child limit over the eight years since it was introduced, which includes condemnation from many Government Members on Select Committees, will they at the very least commit to scrapping its heinous, sexist and frankly disgusting rape clause element?
I congratulate my hon. Friend on being the Labour Member for Weston-super-Mare. I have met Liz Sayce, who will carry out the review, and she is raring to go. The terms of reference and timelines have not yet been set, but they will be in the next few weeks. As soon as they are, the details will be placed in the Library.
Kevin is a pensioner in Waterlooville who has chronic obstructive pulmonary disease and struggles to breathe in the cold. His personal budget puts him, on average, about £55 above the poverty line, but he is one of many thousands of people who will be hit by the Government’s cruel cut to the winter fuel allowance. Political point scoring aside, what practical advice does the Minister have for Kevin to get him through the harsh winter ahead?
Citizens Advice tells me that the DWP continues to start action on alleged overpayments more than six years after the event. That is longer than bank records are kept to prove otherwise. Does the Secretary of State think that that is fair and right?
I am not sure whether the hon. Gentleman is asking specifically about carer’s allowance or about other benefits, but if benefits have been overpaid, the Department has an obligation to recover the money. What is important is that overpayments are identified sooner and that people are notified when there is a problem, so that we do not get the very large sums that have accrued in overpayments in the past.
(1 month, 1 week ago)
Commons ChamberWe are committed to supporting vulnerable customers into work. At jobcentres, for example, we can identify the support needed and signpost people to courses or organisations to help them overcome barriers. We will be saying more about our proposals in the forthcoming employment White Paper.
In my local jobcentre on Mare Street in my constituency, there is an extremely good team of DWP staff who work closely with vulnerable constituents to help them overcome the hurdles to getting benefits and getting into work. However, for people with fluctuating conditions, and particularly mental health conditions, there are many barriers both for them and for prospective employers. I wonder whether the Minister could give us a taster of what might be in the White Paper in terms of support for employers in particular to encourage them to take on people with such challenges.
I very much welcome my hon. Friend’s positive report of the work in her local jobcentre. She highlights a major challenge behind a significant proportion of increased inactivity over the past few years. We will set out our response in the “Getting Britain Working” White Paper, but we are already providing tailored support in partnership with NHS talking therapies and individual placement and support in primary care. My hon. Friend is absolutely right that there is a good deal more to be done.
Conservative-run East Sussex county council is threatening to close the Steps to Work programme, as well as Linden Court in Eastbourne, which supports people with learning disabilities to work towards employment. Will the Minister urge the county council to halt its plans and to consider alternatives such as selling off council buildings to raise the funds needed to provide these essential services for people with learning disabilities?
The hon. Gentleman draws my attention to a concerning development. My view is that we need more support for people with learning disabilities to get into work, not less. If he sends me the details of the concerns he has raised, I will be happy to look into them further.
The well-received and groundbreaking Buckland review of autism employment focused on the action needed to help to tackle the lack of opportunities and outdated recruitment practices that do not meet the employment needs of autistic people. How is the Minister—I welcome him to his place—going to use this review, which I seem to remember him welcoming, to tackle the lack of understanding and ongoing stereotypes to help to make real change via Access to Work and other DWP interventions?
I thank the hon. Lady for her welcome. I am looking forward to a meeting with Sir Robert later on this month, and we will be talking exactly about that matter.
I thank the right hon. Gentleman for that answer. The disability action plan mid-year update is now somewhat overdue. Can the Minister confirm to the House when there will be a much-needed update? In helping vulnerable people to thrive in all walks of life, whether in employment or in respect of equality of opportunity, will the Minister’s Government commit, like the previous Conservative Government did, to working towards hosting the 2031 Special Olympics?
We will be saying more and we will provide an update in the forthcoming “Getting Britain Working” White Paper. If the hon. Lady would like to drop me a line about the Special Olympics, I would be happy to look into that as well.
Provider guidance, which is published on gov.uk, makes clear that contractors on all our employment programmes must reimburse customers’ reasonable travel costs.
I thank the Minister for that response. My constituent Connor is in a predicament: he is out of pocket for taxi fares to weekly or even twice weekly sessions with a Jobcentre Plus private contractor. Connor told me that the sessions last barely 15 minutes and are not helping him to reach his goal of becoming a mechanical engineering apprentice. Will the Minister review the value of Jobcentre Plus private contracts to both jobseekers and taxpayers?
My hon. Friend is absolutely right. Performance is reviewed regularly and there are customer satisfaction surveys, but unlike the previous Government, this Government want to publish performance data so that everybody can see what is going on.
I thank the Minister very much for his response. I think everyone wishes for claimants to be able to get job opportunities without finding themselves in a financial mess due to having to pay out for travel costs when they should be reimbursed. This is a big issue in my constituency in Northern Ireland. Will the Minister help directly those constituents who have been accordingly disadvantaged?
I am grateful to the hon. Gentleman. I am not familiar with the arrangements in Northern Ireland, but certainly in the rest of the UK it is very clear that contractors ideally need to pay up-front, buy tickets and give them to the jobseeker before they embark on their journey, or, if not, reimburse them very quickly on production of a receipt.
The work of unpaid carers is vital and often heroic, and we are determined to give them the support that they need. We are currently looking at options for tackling the problem of overpayments, including the possible introduction of a text message alert service.
Carers make incredible sacrifices to care for loved ones, but they can be left deep in debt as a result of repaying the allowance after unintentionally breaching the qualifying rules. Does my right hon. Friend agree that we, as a society, have a duty of care to carers, and can he say more about the progress that the Government are making in overhauling carer’s allowance and addressing the earnings cliff edge?
My hon. Friend is absolutely right, and I agree that we need to support carers properly. We want to get to the bottom of what has gone wrong with these overpayments and why so many people have been caught out. We have been piloting the introduction of a text message service, as I have mentioned, which has involved texting 3,500 claimants to alert them when His Majesty’s Revenue and Customs informs the DWP that they have breached the current earnings limit. We are currently looking at the results, and if they are positive, that will be the first step towards addressing the overpayments problem. We will need to do more, but it will be a good first step.
There are nearly 1,200 recipients of carer’s allowance in Shipley. The current earnings limit leaves people vulnerable to accidentally accruing overpayments if they become ineligible for the allowance, and it also acts as a disincentive, deterring people from working as much as they would like to. Will the Government consider raising the earnings limit?
My hon. Friend has written to me about this matter, and I welcome her commitment to making progress. In an excellent piece of work, the former Work and Pensions Committee made a number of recommendations on the earnings rules, and once the new Committee is in place, we shall respond to the former Committee’s proposals.
The Minister has referred to the army of carers that we have across the country, but we also have an army of unpaid carers who are being deterred from applying for carer’s allowance because of concerns about the financial implications. Can the Government reassure those who have not yet come forward that they will be supported properly?
I very much hope that we can, because the hon. Gentleman is right: there is a good deal of anxiety about these overpayment problems. We hope that the alert service will at least inform people when they run into a problem so that they do not then develop a large overpayment, which has happened all too often in the past, but we also need to look at the other arrangements relating to carer’s allowance in order to provide the reassurance for which the hon. Gentleman has rightly called.
I am not familiar with the report to which the hon. Member refers, but we committed in our manifesto to reviewing universal credit, nearly 15 years after it was first launched. The cliff edge issue and others will be among those that we will want to look at in the course of that review.
My hon. Friend asks an extremely good question. The policy of the previous Government was to publish all such commissioned research reports within 12 weeks of receiving them. That policy was complied with until 2018, when Ministers stopped complying with it, so we have had to publish all these reports today. My right hon. Friend the Secretary of State’s announcement is a vital first step in rebuilding the trust in the Department that was so shattered by the culture of secrecy, obfuscation and cover-up by Conservative Ministers.
In response to several hon. Members, Ministers have spoken about the complexity of the ombudsman’s report on the WASPI campaign. While appreciating that, may I ask for a statement in principle that the Government will eventually offer significant compensation to the WASPI women?
(5 months, 4 weeks ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
We are rolling out our WorkWell service, and we have universal support as well. Fifteen integrated care systems will pilot WorkWell; the pilots will be locally designed to fit local needs, and will be linked to our existing work and health systems. Work will be done throughout London. I am not sure whether that will include my hon. Friend’s part of London; I am sure that we will be able to let him know.
As I mentioned, my dad became disabled and was not used to navigating the benefits system. That happens to many people. Many think that people are born with disablement, but it can be acquired as a result of accidents or incidents. The gov.uk website gives information about the benefits calculator and the Citizens Advice help to claim service, and encourages people to see a disability employment adviser.
My hon. Friend asked what more could be done. Notwithstanding the great support provided by programmes such as Access to Work, there is more that can be done, but that safety net is there to protect people when they are at their most vulnerable, whatever the reason.
Disabled people’s confidence in the Department is at a terribly low ebb. We were originally told that these negotiations would be concluded within a few months, but in fact, as the Minister has told us, they dragged on for three years, and they failed. The commission has told me that now that negotiations have ended, there are no restrictions on what the Department can say about what was happening during those negotiations. At the very least, we need some explanation from the Department of why it has not been possible to reach an agreement. Can the Minister give us that explanation now?
I thank the Chair of the Select Committee for his question. As I have said, we will work constructively with the commission during its investigation in order to understand its concerns better. We are seeking further clarity on what information we can share, but until those conversations have ended, I will not be in a position to share any further information.
The Secretary of State, of course, made his comments to the Department, but the permanent secretary told the Committee that the terms of reference had been published, and we welcome that, because it will give us a clearer sense of what the commission wants to investigate. We hope that a deeper insight into that very complex machine will allay some of the concerns that the right hon. Gentleman has rightly identified, and if there have been breaches or improvements can be made, we will of course address that. The Department is constantly learning, and work is being done to strengthen guidance and training through continuous improvement activity.
The right hon. Gentleman mentioned confidence. It is important that colleagues and those with disablement feel confident that we have the necessary tools to help our most vulnerable claimants, and of course we will take account of everything that the commission says.
(6 months ago)
Commons ChamberI thank the Backbench Business Committee for giving us the opportunity for this debate, and I thank the hon. Member for North Ayrshire and Arran (Patricia Gibson) for opening it. I should make it clear at the outset that I was the Minister for Pensions between December 1998 and July 1999, and again between May 2005 and May 2006, which is part of the period covered by the ombudsman’s report.
I draw the House’s attention to the evidence that my Committee, the Work and Pensions Committee, took on 7 May on the ombudsman’s report—we are grateful to all who gave evidence to us that morning—and to the letter that I sent to the Secretary of State for Work and Pensions yesterday on behalf of the Committee, setting out our suggestions for a way forward. Those documents have been tagged for this debate.
The ombudsman opened an investigation of all this in 2018, six years ago. After receiving more than 600 cases, it stopped accepting new ones and selected six sample cases to investigate, one or two of which have been referred to today. The investigation was split into stages. The first report, published in July 2021, found maladministration in the way in which the DWP had communicated the changes to affected women. A further report, published in March this year, concluded that this had meant that
“some women had lost opportunities to make informed decisions about their finances”,
which had
“diminished their sense of personal autonomy and financial control”
and
“caused unnecessary stress and anxiety”
and
“unnecessary confusion”.
Let me say at the outset that the right hon. Gentleman was a distinguished Minister, well respected across the House in his various Government jobs. Is communication not the nub of this? Of course the decision itself is a matter for a debate on pension entitlement, but there is the entirely separate issue of how the decision was communicated, and the injustice lies in that failure to communicate. When we change people’s circumstances with notice and they have time to deal with it, cope with it, make alternative arrangements, that is one thing; but when we do not give them adequate notice because of their age, that is quite another. Disraeli, I think, said “Justice is truth in action”, and that is the truth of the matter.
The right hon. Gentleman has echoed a number of the points that the ombudsman has drawn to our attention, but I think we should be clear about the fact that a great many people did know about this change. The passage of the legislation was widely reported at the time, nearly 30 years ago, and I vividly recall that in the first of my two stints as Pensions Minister, I spent a fair chunk of most days signing replies to MPs who had written on behalf of constituents who were unhappy about the impending change, or were calling on the then fairly new Government to reverse it. The replies that I signed were robust, and made it clear that the decision would not be reversed. The decision was quite well known, and—the right hon. Member for New Forest West (Sir Desmond Swayne) made a useful point in this regard—I think that citizens have a responsibility to keep themselves informed, by listening to the radio or reading the papers, of changes in the law that will affect them.
However, the ombudsman has established and made clear in the report that the Department found out, at around the second time I was Pensions Minister, that only 40% of women had known about the forthcoming pension age change. Forty per cent. is a large number, but 60% —the proportion who did not know about it—is even larger. The Department found that out as a result of research done in 2003-04, but did nothing about it until 2009. That is the maladministration that the ombudsman has identified. We do not know why nothing was done—well, I certainly do not—because the ombudsman has not told us, but it cannot be credibly argued that this was not maladministration. When a Department discovers information and then does nothing, there is clearly a problem.
I am grateful to my right hon. Friend for describing his experiences in connection with this matter. We have a clear finding of maladministration, but Government acceptance of that does not automatically follow, so we are having a debate today about whether we accept the findings when, given the timescale, we ought surely to be thinking more about how we deal with issues relating to who is eligible and who is not.
I agree, and I will come to that point when I talk about the Select Committee’s discussions last week. It is worth adding that the problems caused by that maladministration were exacerbated by the decision in 2011 to increase the state pension age not to 65, as provided by legislation in 1995, but to 66, with very little notice given of that change.
The ombudsman said that had it reported directly to the DWP, it would have recommended that the Department apologise for the maladministration and take steps to put things right. As we all now know, the ombudsman did not report directly to the
Department because of concern that no remedy would be forthcoming. The interim ombudsman, Rebecca Hilsenrath, told the Committee last week that her office had been
“given repeatedly to understand that the Department did not accept our findings.”
Perhaps, when he winds up the debate, the Minister can tell us whether the Department now recognises that there was maladministration in this case.
In laying its report before Parliament in March, the ombudsman asked us in the House to “identify an appropriate mechanism” for providing a remedy. It set out its thinking, namely that the DWP should first acknowledge the maladministration and apologise; secondly, pay financial compensation to the six sample complainants at level 4 of the severity of injustice scale; and, thirdly, identify a remedy for others who had suffered injustice because of the maladministration. As we have heard, the ombudsman estimated that this would involve a sum of between £3.5 billion and £10.5 billion.
We need to find a resolution to this issue, and to find it quite quickly, because it has dragged on for a very long time. Angela Madden, the chair of the WASPI campaign, told the Work and Pensions Committee last week that a woman from the affected cohort dies every 13 minutes, which is a powerful point to make.
I want to ask the right hon. Member about resolution. Given the maladministration and the points made by the ombudsman, the conclusion needs to happen through political choice. That political choice is between either the Government sitting there or a Government who might replace them at some point this year. Surely the WASPI women in my constituency of West Dunbartonshire, and those in everyone’s constituencies, need political agreement—not obfuscation or an abdication responsibility, but a clear political choice.
I agree. The Government have said that they will respond without “undue delay”, and that they are considering the report in detail. Can the Minister tell the House this afternoon whether the Government will bring forward proposals for remedy, as the Work and Pensions Committee believes that they should, before the summer recess? We should set a clear timetable.
We need a scheme that is easy to administer. The ombudsman said that, in principle, redress should reflect the impact on each individual, but it recognised that the need to avoid delay, and the large numbers involved,
“may indicate the need for a more standardised approach”.
Jane Cowley, the WASPI campaign manager, told the Work and Pensions Committee that given the need for action
“within weeks rather than years”,
the scheme should be based on three principles: speed, simplicity and sensitivity. The evidence that has been gathered points to a rules-based approach to working out the compensation that should be paid.
I have read the evidence given to the right hon. Member’s Committee, which was taken in April this year. If the Government agreed that they had to accept responsibility for this issue and to go forward with it, how quickly could we start to see the highly justified compensation being paid to these women?
I would hope quite quickly, and I will explain why.
The payments involved would be adjusted within a range, based on the ombudsman’s severity of injustice scale. It would depend on two variables: first, the extent of the change to the individual’s state pension age—how much it increased by—and, secondly, the notice that the individual received. The less notice someone had of the change, and the bigger the change to their state pension age, the higher the payment they would receive. An arrangement like that would not be perfect, but it would be quite quick and relatively inexpensive to administer compared with a more bespoke system, because it would involve applying known data to a formula to work out the amount that was due. I ask the Minister whether he accepts that, in principle, a rules-based system would be the best way forward.
Beyond that, it was suggested to the Work and Pensions Committee that there should be some flexibility for individuals to make the case, after the standard payment has been calculated, that they experienced direct financial loss as a result of the maladministration, and that they should therefore be entitled to a higher level of compensation. Flexibility would be needed, because although the ombudsman did not see direct financial loss in the six sample complaints that it looked at, it did not exclude the possibility that there could be in other cases. For example, Angela Madden, the chair of the WASPI campaign, suggested to us that somebody whose divorce settlement was less than it would have been because it was based on the expectation that she would receive her state pension at the age of 60, might well be entitled to a larger amount because of that particular development.
The right hon. Gentleman makes a very important point. Looking at the experience of other compensation schemes—the one that comes to my mind is the Icelandic trawlermen compensation scheme—it is clear that the longer we leave these things, and the longer the passage of time, the more difficult it gets to resolve them. Does that not underline the need for speed here?
I agree that we need to get on and resolve this issue after a very long period.
The ombudsman suggested a remedy based on level 4 of its severity of injustice scale, given the finding that individuals had experienced indirect financial loss. We on the Work and Pensions Committee did not seek to question that view, and I do not intend to do so this afternoon. Regardless of the level of remedy or the means by which remedy is delivered, it will need parliamentary time, financial resources, and the data and technical systems that are available only to the Department for Work and Pensions. Even if a Back Bencher brings forward a private Member’s Bill, as the hon. Member for Kilmarnock and Loudoun (Alan Brown) has done, it cannot become law without Government support. It will need a money resolution that only the Government can bring forward, so it is not realistic to say that Parliament can resolve this issue; it must have the Government’s full-hearted involvement.
There will be different views on the findings of the ombudsman’s report. However, as the interim ombudsman told the Work and Pensions Committee last week, she is appointed by Parliament to carry out these investigations and is accountable to it through the Public Administration and Constitutional Affairs Committee. I will read out what Karl Banister from the ombudsman’s staff told the Work and Pensions committee last week. He said:
“We want everyone to comply with our recommendations, but it is implicit in the scheme that because we don’t have enforcement powers, it may be, sometimes, that an organisation thinks it doesn’t want to. Then the partnership is that Parliament, as our supervisor, will do something about that.”
That goes to the point made by the hon. Member for South West Bedfordshire (Andrew Selous) earlier. Mr Banister continued:
“I think what would damage the standing of the ombudsman is if Parliament declined to do that.”
It is important for all of us that we see this through. We have asked the ombudsman to undertake this role, and it has done the job that we asked it to do. We now need to play our part in ensuring that this matter is resolved. Time is not on our side, and the Government have been aware of this issue for a while.
The right hon. Member is giving an incredibly well-informed speech on this matter. I have met Angela Madden and various WASPI women in Dudley, and it is clearly a highly complicated and difficult issue to resolve, especially if it is necessary for the Government to look at appropriate and proportionate remedies, having first identified the women who have come to harm. Does the right hon. Member agree that whatever solution is come to, it is necessary to accelerate the work on this incredibly complicated issue at pace? While the clock does not stop for anybody, it certainly seems to accelerate for those of us of a greater age.
I agree that we need to get a move on. That is why the Government should commit to bringing forward some proposals before the summer recess, so that we all know where we are heading.
The Government have all the information they need. It is a difficult and costly matter, but I hope they will be able to bring forward proposals in time for the House’s summer recess.
(6 months, 1 week ago)
Commons ChamberOne helpful change would be to extend access to employment support to economically inactive people in St Austell and Newquay who are not claiming benefits and do not have access to that support. Will the Minister consider that as a step towards increasing the prospects of filling the current job vacancies?
We have extended the restart scheme for another couple of years, making sure that everybody who walks through the doors of our jobcentres is met by a work coach. What we need to do is ensure that they have the time to look at that bespoke support.
(6 months, 2 weeks ago)
Commons ChamberI welcome the debate, and congratulate the right hon. Member for Orkney and Shetland (Mr Carmichael) on securing it at a time when a lot is happening in pensions policy. I will take advantage of its broad scope to comment on wider issues, as well as picking up on the points that he made. I agree with a great deal of what he said.
Auto-enrolment, which was devised by a Labour Government, legislated for under the coalition, and implemented under subsequent Conservative Governments, has been a huge success in increasing the number of employees saving for a pension, but a lot of challenges remain. Above all, the amounts that people are saving under auto-enrolment are not enough for an adequate retirement income, and if we do not increase pension saving soon, we will have a crisis of inadequate pension incomes before very long. The gender pension gap remains much too big. Pension saving among self-employed people, to whom auto-enrolment does not apply, has plummeted.
The Chancellor is rightly looking at how he can boost investment in the UK economy from pension funds, but UK pension funds, for understandable reasons, some of which the right hon. Member for Orkney and Shetland touched on, have largely withdrawn from investments in companies, as regulation has pushed them to reduce the risks that they face. We must not force those defined benefit funds that are still open and investing to close prematurely.
The right hon. Gentleman highlighted this afternoon, as he has previously—he mentioned his debate in Westminster Hall—that members of some defined benefit pension schemes, such as those of BP and Shell, and I think ExxonMobil, as the right hon. Member for New Forest East (Sir Julian Lewis) pointed out, have in recent years not received the discretionary increases that they used to. We looked at that issue in the Select Committee report on defined benefit pension schemes, which we published on 26 March. We took oral evidence from the BP Pensioner Group, and we also heard from the HP Pension Association—the right hon. Member for Orkney and Shetland also mentioned that company. The association represents people who previously worked for the computer company Digital, which Hewlett-Packard acquired. Much of those people’s working lives was before 1997. There was no general requirement to uprate pensions in payment before 1997, and our witness told us that Hewlett-Packard pensioners had received only three discretionary increases to pre-1997 benefits, amounting to 5% in total, since 2002, which is just over 20 years.
In our report we called for the Pensions Regulator to find out how many schemes had discretionary increases on pre-1997 benefits in their rules and how that discretion has been exercised in recent years. Given recent improvements in scheme funding levels, we also called for DWP to look at
“ways to ensure that scheme members’ reasonable expectations for benefit enhancement are met, particularly where there has been a history of discretionary increases.”
Perhaps the Minister, when he winds up, would comment on whether he will look at the reasonable expectations for benefit enhancements for scheme members with a lot of pre-1997 service, and whether they can be met. The Hewlett-Packard Pension Association is calling for a code of ethical practice to be drawn up between the Pensions Regulator and DWP, particularly on pre-1997 pensions, and for their former employer and its pension trustees to work out a policy for sustainable future discretionary increases.
I am grateful to the right hon. Gentleman for touching on an area that I should perhaps have given more attention to. The most important protection we can give the beneficiaries is through ensuring that there are independent trustees, and that the office of trustee cannot be manipulated by the company. Does the Select Committee have any proposals for improvement in that regard?
The right hon. Gentleman is quite right. We have noted a bit of a move towards sole trustees in a number of cases, which clearly gives rise to concerns about how one person can represent the interests of the members of a pension scheme. We are reflecting on that in our work, but one of the members of the Hewlett-Packard scheme wrote to me this week—he may well also have written to other Members—about
“the further fear and despair they are now feeling as it dawns upon them that their company and pension scheme trustees are meanwhile preparing plans to derisk by transferring their Pensioner responsibilities to an Insurance Company”—
something the right hon. Gentleman touched on. That transfer will quite possibly mean
“no subsequent possibility ever for pre-1997 increases.”
He calls that “a frightening prospect”, and it is hard to disagree.
The Committee also looked at concerns about the new defined benefit funding regime to be introduced for scheme valuations from September. We noted that the regime had been developed
“in a different era when the vast majority of DB schemes were in deficit and amidst concern that employers were seeking to evade their responsibility to underfunded schemes.”
There have been big changes since then, especially in the wake of the liability-driven investment crisis following the Budget of 18 months or so ago. In particular, there have been significant improvements in scheme funding, but the principles of the new regime have not been changed. Schemes are expected to target a position of low dependency on the sponsoring employer, meaning low-investment risk at the point of significant maturity. That has promoted concerns that the funding code will, when introduced, force more unnecessary de-risking, particularly among open schemes, as well as among those that are closed but have long time horizons, which would increase costs to employers and result in premature closure.
We said that the DWP and the Pensions Regulator needed
“to act urgently to ensure they do not inadvertently finish off what few open schemes remain by further increasing the risk aversion”.
In a letter to the Committee on 18 December, the Minister told us that both the Department and the Pensions Regulator were
“acutely aware of the need to take account of the specific needs of open schemes,”
and he agreed that
“open schemes should not be forced into an inappropriate de-risking journey.”
We welcomed that assurance, but it needs now to be reflected in the final wording of the funding code and in the regulator’s approach.
The vote in Parliament on the statutory instrument came before the final version of the funding code was published, so Members did not quite know what they were voting for at that point. We recommended that the Department and the Pensions Regulator should work with open schemes to address their concerns, particularly on the employer covenant horizon—the length of time for which they are confident in the sponsoring employer’s willingness and ability to support the scheme—and report back to us on how they will do so before the new funding code is laid before Parliament.
Since our report was published, feedback from schemes suggests that things may not be moving in the right direction. In a consultation response last week, the University Superannuation Scheme—a large and still open scheme—described the regulator’s proposed approach as
“university superannuation schemes”.
In its view, the statement that it will be required to complete under the terms of the new code will demand
“significant…resource for little or no benefit to our members.”
To the USS, and to me, that appears inconsistent with the assurances that open schemes will not be adversely impacted by the new funding regime. The USS adds:
“Not…having had sight of the revised…Funding Code and accompanying covenant guidance has exacerbated”
their worries.
I know that the Minister understands these concerns well. Closure of those schemes would reduce pension fund investment in the productive economy at a time when the Chancellor wants—absolutely rightly—to increase investment from pension schemes into the productive economy. Can the Minister tell us when he expects the new funding code to be published, whether he will report back to the Committee before then on how the concerns of open schemes have been addressed, and whether he is open to considering a separate chapter in the funding code, setting out how the code will apply to open schemes?
Let me take a few minutes to talk about what is happening on the defined contribution side of the picture.
I wonder whether the Chair of the Select Committee shares my concern that when those schemes go wrong, it seems to take an interminable time to get any form of resolution. I have in mind a scheme that I am sure he is familiar with: the Atomic Energy Authority Technology pension scheme. The Government gave strong guarantees from the Dispatch Box that transferring into that scheme would give benefits roughly similar to those of remaining in the original Atomic Energy Authority scheme, but that did not happen. I first quoted the concerns of my constituent, Dr Keith Brown, in 2016. The most recent answer that I received to a question on this subject was:
“This is a complex issue requiring further consideration”
between the DWP and the Cabinet Office. I first raised the matter in 2016, but the Government are still saying that in 2024.
The right hon. Gentleman makes a very fair point. That is certainly a very long-running case, and the Select Committee has recently been looking at a notable pension scam case—the Norton Motorcycle Company pension schemes, which was a straightforward scam—that has been running for years and years. He is right that we need to find ways to speed up some of these processes, because the victims in these cases have their lives really blighted. We are allowing that blight to last for years and years, and that needs to change.
On the issue of defined-contribution schemes, the Committee published a report in September 2022 on saving for later life, which pointed out that auto-enrolment has been a very big success, doubling the proportion of eligible workers saving in a pension. I applaud the approach now being taken by Uber following the Supreme Court case that it lost, and the recognition agreement that it now has with the GMB trade union. It is now auto-enrolling large numbers of its drivers into a pension scheme, albeit with higher opt-out rates than elsewhere, which is making some real inroads into pension scheme saving in the gig economy. We need much more of that among other gig economy workers. However, many auto-enrolled people are not contributing enough at the moment for an adequate retirement income, and quite a lot of them are probably not aware of that. Contribution rates need to go up.
As such, the Committee recommended that the Government should first implement the recommendations of the 2017 auto-enrolment review: reducing the minimum age for auto-enrolment from 22 to 18, and minimum contributions being paid from the first pound of earnings. Almost all of our witnesses supported those measures, and we welcome Royal Assent being given to the legislation that will implement them. That legislation requires a public consultation on implementation, and for its findings to be reported to Parliament before the regulations are made. However, as yet there has been no consultation, and nor has any date been announced for it, so can the Minister tell us when the Department will be consulting on implementation of those regulations? Will that consultation be launched before the end of this Parliament, and does he still expect—as the Government have long maintained—that those changes will be implemented by the mid-2020s?
We always knew that auto-enrolment would lead to many small pension pots. People change jobs, so they accumulate, on average, 10 pension pots across their working life. By November 2022, there were over 12 million deferred pots under £1,000. The Department for Work and Pensions has proposed automatic default consolidation to deal with small pots, but that will not in itself stop small pots from building up in future. As such, the Department has proposed a lifetime provider model with member choice, so that employees tell their employer which pot to put their contributions into, and a pot for life, so that employees stay in the pension scheme they started out in throughout their working life unless they choose to move.
Consultation responses on those proposals raised some very serious concerns from the TUC, Age UK, and the Pensions and Lifetime Savings Association and the Association of British Insurers—the main industry bodies. Age UK, for example, said that the proposals would be
“highly disruptive and lead to poor outcomes for mass market savers.”
Major concerns raised in the responses include potentially unwinding the consensus on auto-enrolment; that other measures in train, such as pensions dashboards, value for money and consolidation, will reduce the number of small pots anyway and improve value; that the proposals would benefit savers with larger pots, but harm lower-income savers; and that they would increase employers’ costs while entirely removing their role in selecting a pension scheme for their staff.
I have heard time and again, as I am sure the Minister has, how important employers are to trust in pension savings and that employers have delivered in auto-enrolment what we have asked them to deliver. Other such concerns are that these changes would require a new infrastructure, which would be hard to build, as pensions dashboards have certainly proved to be; and that they distract attention from the important effort to increase auto-enrolment contributions over time, which the responses argue—correctly, I think—should be the main focus of changes over the next few years. The Minister will be very familiar with all those concerns. Will he tell us when the Department will publish its response to the lifetime provider model consultation, and does he acknowledge that responses to the consultation so far have indicated very significant risks in the Government’s proposal for rather limited gains?
There is a lot going on in this area. I am very grateful to the right hon. Member for Orkney and Shetland for giving the House the opportunity to reflect on all this at this particular time. There has been some good progress, for example with auto-enrolment, but a lot more work is needed. I look forward to hearing the Minister’s reply.
My right hon. Friend has pre-empted a topic that I was about to come to, because I could see that it was going to come up in the discussion on the Select Committee report. I have now been to see the Cabinet Office Minister with my officials, and my officials then went back for a second visit. So although I cannot give him a timeline, I can say that I am motoring this issue along as rapidly as I can. When I say that this is complex, it is because it is complex; it is not merely because that is a useful and convenient word to cover a multitude of things. We continue to work as fast as we can to try to reach a conclusion. I hear the points that he has made to me, both in this place and outside, about wanting to draw this to a conclusion as best we can.
The regulations that I referred to on the funding and investment strategy clarify what prudent funding plans look like, allow open schemes to take account of new members and future accrual, make it explicit that there is headroom in the regulatory environment for schemes to invest more productively, and require all schemes to be clear about their long-term strategy to protect member benefits.
DB funding levels have improved in recent years, and it is important that schemes take advantage of the opportunities that this brings. The scheme funding regulations will help schemes get the most from their assets, while at the same time ensuring that scheme members can be confident that they will receive the benefits that they are promised.
The regulations embed good practice and build on the existing funding regime for DB schemes by providing clearer funding standards, which will ensure, as far as possible, that schemes are properly funded over the long term. Scheme members can and should be confident that the regulations provide increased security for their promised pensions, which is important to many of the people whom the right hon. Member for Orkney and Shetland is trying to support through this debate.
In addition, the new general code for the Pensions Regulator has come into effect since we last discussed these issues. The new general code consolidated and simplified 10 of the existing codes to make it easier for trustees and those running occupational pension schemes to find the information they need on the regulators’ standards of conduct and practice. It came into force at the end of March this year.
I will do my best to reply to some of the points that have been raised in the debate before I continue with my speech. I am grateful to the Chair of the Work and Pensions Committee, the right hon. Member for East Ham (Sir Stephen Timms), for covering many of the issues in what was a very helpful report on DB schemes. I know that we often discuss Select Committee reports in this place on a Thursday, and it is quite right that we should do so. Normally, however, we do so after the Government have issued their official response to that Committee report. If the Chair of the Select Committee will forgive me, I will not pre-empt every recommendation in the report. But I can assure him that I sat down for a marathon session with my officials not so long ago, going through every last sentence in the report, so I can tell him that I am giving the matter full consideration.
It is worth noting that both the right hon. Member for East Ham and the hon. Member for Strangford (Jim Shannon) mentioned the auto-enrolment reforms. I am happy to place on the record today our ongoing commitment to consult in the mid-2020s on that issue. I am keen to make progress. I hear all across the Chamber that there is a recognition of why it is important that we make as rapid progress as we can.
The right hon. Gentleman mentioned that he will have to provide a consultation. He summarised the general tone of the contributions very well. Certainly there have been more responses to that consultation than to any other during my time in the Department. I have read most of them myself, rather than just waiting for the summary. I have absorbed similar mood music to the right hon. Member for East Ham, and I hope that we can have a proper Government response very soon.
I thank the Minister for the attention that he is paying to the recommendations in our report. On the auto-enrolment review recommendations, does he envisage the consultation on implementation happening this side of the election?
No decision has yet been taken on when that might be. It would be wrong for me to speculate at the Dispatch Box about when it might occur but, as I say, I am keen for it to happen as soon as we can manage it.
The hon. Member for Cardiff South and Penarth (Stephen Doughty) rightly raised his constituents and the AWS pensioners. As he may be aware from the oral evidence I gave to the Work and Pensions Committee, I have met with the pensioners. I fear this always sounds like a cliché, but I listened carefully, commissioned work on the back of that meeting, received that work and reviewed it, and then commissioned some further work on the back of that. The policy development process is ongoing. I am happy to meet the hon. Gentleman. He asked for a timeline. He actually read out my timeline when he quoted my reply to him from 18 April, so he answered his own question. As I say, I will happily meet with him and the pensioners, but I caution him that I doubt that I can say very much more at this stage than I have already. He may want to consider at what point he wishes to have a further meeting, given that it is a long way for them to come from south Wales to hear me say what I already said to them a few months ago, but I am working hard on the issue.
My right hon. Friend the Member for Suffolk Coastal (Dr Coffey) spoke eloquently about the potential value of CDCs, not least in this place. I cannot wait for the Royal Mail one to get off the ground. I welcome her comments on the importance of employers doing right by their employees. We should always note just how many do that. She asked for an update on the pensions dashboards. As I am sure the House knows, there was a reset of the pensions dashboards shortly before I arrived in the Department. I have taken a close personal interest in it, having overseen a few rail infrastructure projects in my time that also needed a bit of a reset. The chief executive of the Money and Pensions Service, Oliver Morley, and I are taking a careful, scrupulous and in-depth interest in the progress of the reset. I am satisfied that we are making good progress. The timetable for connections has now been issued, and we are very much on track.
The hon. Members for Strangford and for Ayr, Carrick and Cumnock (Allan Dorans) mentioned WASPI. I am not sure that there is much that I can usefully add right now, because I do not think that this is the debate for it. I note the comments that were made and entirely understand them. As the hon. Member for Strangford mentioned, there will be a debate on WASPI in this place very soon, as an important part of the engagement with Parliament that the ombudsman identified. I look forward to hearing what Members have to say.
I will do my best to cover a few issues around discretionary increases, because it is important to put on record the legal situation. There are clear legal requirements for schemes to provide indexation on all defined-benefit rights accrued after 1997, and on guaranteed minimum pension rights accrued between 1988 and 1997. Some pension schemes go beyond the legal requirements and provide more generous indexation. If higher levels of indexation are set out in the scheme rules, those levels of indexation must be paid. The scheme rules set out the pension package that members have the right to receive. Some schemes provide additional indexation on a discretionary basis. In some cases, these payments may have been made regularly in the past, but they are not part of the pension package promised by the employer; rather, they are, and remain by definition, discretionary.
I understand the frustration that will cause for pension scheme members no longer receiving such discretionary increases, and during a previous debate I committed to looking closely at the situation in order to better understand whether the arrangements that we have in place are working as intended. That commitment still stands, and I recently met with the Pensions Regulator to personally discuss the issue, along with many of the other concerns that were raised in January, and indeed some of those raised today. I have to stress that the legislation does not and cannot seek to set out exactly what every scheme must do in each and every circumstance. The legislation sets out some minimum standards for indexation. That does not prevent more generous arrangements, which may be brought into a scheme through its rules or provided on a discretionary basis. Those arrangements are the concern of the scheme trustees.
The Government set a minimum legal requirement, which trustees and sponsoring employers can exceed if they choose, if they judge that scheme can afford it in the short and the long term. It is important to achieve a balance, providing members with some measure of protection against inflation while not increasing a scheme’s costs beyond what most schemes can generally afford. Trustees, whether of big firms or small ones, must have an eye to the future viability of their scheme.
I am very grateful to all Members who have contributed to this debate. It has been wide-ranging, partly because, being called “Pension Schemes”, it covers a multitude of issues beyond the more precise ones that the right hon. Member for Orkney and Shetland raised. I am grateful to all who have participated, and I commit to working much harder on this issue in the future, because I know how important it is to many of our constituents.
(6 months, 3 weeks ago)
Commons ChamberPIP assessment providers confirm that worsening delays in NHS treatment are a big factor in the increase in the number of people applying for PIP. The Secretary of State has confirmed this afternoon that the work capability assessment is to be scrapped and replaced by PIP assessments. There are people who are too ill to work, but not disabled, and so not eligible for PIP. How will their support be assessed in the absence of work capability assessments?
As I have set out, we will need to look at the conclusions that can be drawn from the consultation in the context of the replacement of the work capability assessment and PIP becoming the gateway to future universal credit health benefits, as the right hon. Gentleman mentioned. These are questions that are being asked in the consultation.
(6 months, 3 weeks ago)
Commons ChamberI am very pleased to follow the right hon. and learned Member for South Swindon (Sir Robert Buckland); I congratulate him on securing this debate and on the report, which makes a very valuable contribution on this extremely important topic. The report does a good job of laying bare the obstacles facing autistic people in the workplace—obstacles that, as he rightly says, we need to overcome. I applaud the obvious passion that he has shown in presenting the report to us. I did not know about his own family link, and I am grateful to him for explaining that to us.
The Work and Pensions Committee has recently launched our own inquiry into disability employment, to follow up the report that we published in 2021 on the disability employment gap. We have just closed our call for evidence for that inquiry—I am glad that we have received evidence from Autistica, among others—and we will soon start to take oral evidence from disability charities and others. The review will help us to frame particular questions on autism employment in the context of that inquiry. As the review points out, the employment gap is much worse for autistic people than for disabled people more broadly.
A disappointing feature of the report for me, though, is the rather unambitious nature of the recommendations, which are along the lines of, “The Government ought to try a bit harder on this, and do a bit more of that.” There are no targets set out in the report, and nothing to help us to monitor progress. I fear that when, in two or five years’ time, we ask whether the recommendations have been delivered, the answer will be a bit unclear. I do not blame the right hon. and learned Member for South Swindon for that—no doubt Ministers would not have gone along with a higher level of ambition—but I fear that the Government will be able to accept all the recommendations without really changing anything. It does seem to be a bit of a missed opportunity.
The report rightly highlights the huge size of the autism employment gap. By how much should we aim to reduce it? In his speech a moment ago, the right hon. and learned Gentleman suggested that the aim should be to increase the rate of employment among people with autism at least up to the overall disability employment rate. That would have been a really substantial target against which to measure progress to include in the report, but it is not in there. My fear is that a lack of ambition has regrettably marked the Government’s efforts on disability employment for some time.
There was a moment not long ago when a higher level of ambition was announced. Government Members may well remember that they campaigned in the 2015 general election on a target announced by David Cameron to halve the wider disability employment gap. That gap fell sharply from 1998 to 2010 through the new deal for disabled people, but it has been stuck at around 30 percentage points ever since; it went down for a bit after 2015, but perhaps unsurprisingly during the pandemic it went back up. Unfortunately, the target of halving the gap was abandoned shortly after the 2015 election was safely won, which strikes me as the kind of move that gives politicians a bad name.
In our 2021 report, the Work and Pensions Committee called unanimously, on a cross-party basis, for that target to be reinstated. The report we are debating this afternoon refers in paragraph 2.7 to making progress on closing the employment gap, and I call on the Government, in responding to that report, to set an ambitious target for increasing the employment rate among people with autism—perhaps, as the right hon. and learned Member for South Swindon has just suggested, up to at least the overall disability employment rate. As the right hon. and learned Gentleman spells out with passion in his foreword, at the moment, we are
“missing out on the skills and energy that autistic people could be contributing, to the detriment of us all.”
He is absolutely right about that. The danger, I fear, is that without targets against which to measure progress, the report may not really change things.
I am grateful to the right hon. Gentleman for engaging so closely. I absolutely agree that without a means of accountability, the work that we have done may well be lost. I think that the task group will play an important role; it will have the freedom to start developing some more hard-and-fast approaches where necessary, and to hold the Government’s feet to the fire—whatever that Government’s complexion. I hope that gives the right hon. Gentleman some reassurance.
I am grateful to the right hon. and learned Gentleman for that intervention. Perhaps he could use his influence with the task group—I do not know whether he is a member of it; I am not sure how that will work out, but I am sure he will have influence with it—to urge it to adopt the target that he set out a few minutes ago, which I think could make a substantial difference.
I welcome the call in the report for
“processes and support mechanisms that enable autistic staff to be recruited and to succeed.”
In that context, I want to draw attention to a concept that is not mentioned in the report—I am a bit disappointed that it was not—but which has been referred to elsewhere, not least in our Select Committee report.
The concept of job carving means assessing a person’s skills and then tailoring an employee role to those skills. Catherine Hale, director of the Chronic Illness Inclusion project, told our 2021 inquiry that job carving was particularly effective in supporting people with learning disabilities; given the big overlap between autism and learning disability, I think that job carving could certainly help. The charity Mind says that job carving roles for people with learning disabilities can benefit employers by removing tasks from other employees and freeing up time. In its “Working Better” report, the Equality and Human Rights Commission described job carving as a
“a flexible way of managing a workforce, which allows employers to utilise their staff skills in the most productive way whilst enabling disabled people to make a valuable contribution to the world of work.”
Our 2021 report called on the Government as part of their then forthcoming national disability strategy to provide detailed guidance to employers and providers of employment support on how they could job carve roles for disabled people, and called on Jobcentre Plus to encourage local employers in their area to job carve. The Government’s response to our report did not pick up the concept of job carving, but Ministers could still pick it up in responding to the report we are debating this afternoon. I wonder whether the Minister, who I know takes a very close interest in this area, recognises that job carving could make a significant difference to the employment prospects of many autistic people.
One thing the Government response to our 2021 inquiry did refer to was the plan at that time to increase the number of places on the intensive personalised employment support scheme. IPES provides voluntary employment support to people with disabilities and complex barriers to employment. As we noted in our report, the guidance to IPES providers explicitly mentions job carving as an intervention that can help disabled people to find and stay in work. IPES is referred to in paragraph 2.11 of the right hon. and learned Gentleman’s report, which rightly points out that referrals to IPES have now ended, as our Select Committee heard in a one-off evidence session last week on the Government’s back to work plan. There will be no more IPES referrals.
We were told by providers at our evidence session last week that the work and health programme, also referred to in paragraph 2.11 of the report, is also coming to an end. Those are two programmes that the report rightly identifies as providing valuable help for people with autism to move into employment which are being shut down. The Minister may want to comment on this in due course, but, as far as I can tell, it does not appear that any of the newer employment support programmes, such as WorkWell and universal support, will provide support comparable to that which is being closed down, and which the report has rightly identified as very helpful. The fear is that, despite the laudable aims set out in the report, which I know the Minister will endorse, we are in reality going backwards. The provision at the moment, which has been there for some time, is being removed. It would be helpful if the Minister could tell us why IPES and the work and health programme are being closed down, and where the new initiatives are to close what looks like an emerging gap in provision for people with autism.
Employers are struggling at the moment to fill vacancies. The right hon. and learned Member for South Swindon is absolutely right that there is a big opportunity here to boost disability employment if we can just find a way to enable employers to tap into it. The hon. Member for Worcester (Mr Walker) is absolutely right that employers are willing to do so, if only they knew how—it is a bit of a closed book to them. I do not think there is a lack of willingness on the part of employers, but there is a lack of information.
It was very interesting to read in the right hon. and learned Gentleman’s review about Auticon, which I had not heard of before. It is an IT consultancy in which 80% of the workforce are autistic, highly talented IT consultants. The founders—I think they were in Scandinavia —recognised that many autistic adults have extraordinary abilities, such as pattern recognition, sustained concentration and attention to detail, which are valuable qualities in many employment contexts. However, autistic people need support to secure and maintain those jobs, and Auticon specifically provides that support, understanding the needs of its employees, and has built a successful business on that basis.
I am glad that the report also highlights in that respect the good work of GCHQ, which is a big employer in my neck of the woods. Another example along those lines is an IT security company in Worcester called Titania. Its chief executive is an autistic woman, and it has tailored its recruitment process specifically to address some of the challenges that my right hon. and learned Friend the Member for South Swindon (Sir Robert Buckland) has identified in his report, so that it can recruit more autistic people, who it finds are such valuable and productive employees.
That sounds like a wonderful model. The more of that kind of initiative around the country, the better.
The report makes the point that a line manager in a mainstream business may well not know that somebody they are managing is autistic. Whether the employer can agree reasonable adjustments for the employee, as is their right under the Equality Act, will depend on them self-disclosing their diagnosis to their line manager. As the review notes, whatever the level of understanding among company directors or senior staff, if the line manager is unable or unwilling to provide support, the employee will struggle to stay in their job.
The review is right to point out that at the moment there is no easily accessible guidance for employers and line managers on how to support autistic staff. Evidence to our inquiry so far suggests that, as the hon. Member for Worcester rightly said, employers want to do the right thing but often simply do not know how. When they are pointed in the right direction and try it, it turns out to be a positive experience. What can the Government do to give employers confidence in this area?
The review calls on the Department to
“Continue to develop Disability Confident, increasing the rigour of developmental work needed to achieve the higher Disability Confident levels”.
I think that is a very kind way of expressing the point. The noble Lord Shinkwin, who sits on the Government Benches in the other place and chaired the disability commission for the Centre for Social Justice, spoke for many of our witnesses when he said that Disability Confident
“is not making a measurable impact”
at the moment. Employers can, as things stand, achieve the highest level of Disability Confident accreditation without employing a single disabled person.
In response to our predecessor Select Committee six years ago, the Department said that it was developing proposals for an evaluation of Disability Confident. That commitment, first expressed six years ago, was announced again in response to our report almost three years ago in November 2021. However, I have still seen no sign of anything happening. Perhaps the Minister can update us. Is that evaluation of Disability Confident now complete, and when can we expect Disability Confident finally to be reformed?
The review is absolutely right to highlight the importance of Access to Work and to call for improvements there. It makes the point—I think the right hon. and learned Member for South Swindon referred to this in his speech—that almost two thirds of disabled people stated that it took over three months for their application to be processed, and 20% said that it took over six months. He is absolutely right that that is far too slow. I agree that, as the review suggests, if the adjustment passport produces positive results, it should be rolled out nationally as soon as possible. However, in response to our Committee’s report three years ago in November 2021, we were promised that the adjustment passport would be piloted from November 2021 and, if successful, would be expanded to support all Access to Work customers. As far as I can tell, we seem to be no further forward in 2024 than we were in November 2021. When are these long-promised improvements actually going to materialise?
One other policy lever the Government could pull is mandatory disability workforce reporting, which was recommended unanimously, on a cross-party basis, in our 2021 report. There is a voluntary framework through which employers can choose to report, but in late 2021 the Government launched a consultation on whether to require large employers to report the number of disabled people they were employing. That work was then paused, but I understand that it has now been resumed, and that the Government plan to publish their findings and next steps in the course of this year. I wonder whether the Minister can update us on when we can expect to see that work. Does she agree that requiring employers to report on the number of disabled people they employ and, within that, perhaps the number of autistic people, could be effective in encouraging the employment of people with autism and other health impairments?
I very much welcome the report, which has highlighted important issues, and the opportunity to debate it today. I also welcome the positive approach that the right hon. and learned Gentleman took, when introducing the report earlier, in seeing the scale of opportunity if we get this right. However, laudable aspirations in this area are just not enough if delivery is delayed for years. We need an ambitious target to increase the rate of employment among people with autism and other disabled people. We need worked-up plans and timescales to deliver them. I very much hope that—perhaps as a result of the work of the task group that he mentioned—we will finally see some of that when the Government respond formally to this very welcome report.
I thank my right hon. and learned Friend the Member for South Swindon (Sir Robert Buckland) for introducing this important debate on autism employment. It is a pleasure to follow the Lesbian Visibility Week debate. I had the pleasure of hearing Dame Kelly Holmes talk about how it had changed her life at an Inspiring Leadership Awards this week. Let me take the opportunity to put on record our covenant that covers disadvantaged girls and vulnerable young women.
I thank the hon. Member for Motherwell and Wishaw (Marion Fellows) for mentioning Dame Cheryl Gillan. I pay tribute to her passion and commitment in championing autism and its opportunities, and understanding of the individual, which is so important. My right hon. and learned Friend the Member for South Swindon also does that so well. I firmly believe that autism should not be a barrier to starting, staying or succeeding in employment. I know that all Members present and those watching share that vision. Although not every autistic person can work, given the right long-term support—not just to get into work, but to progress in work—the vast majority could. One in 70 people is autistic, which is about a million people across the UK. Giving more autistic people the chance to get into work is incredibly good for them, as we heard from my right hon. and learned Friend the Member for South Swindon today.
There is a huge opportunity to tackle economic inactivity. The talent range and myriad potential must be realised, and I will do my utmost today to give an update on many of the questions raised and what comes next. We know it is good for employers, in building that diverse workforce, to work with more diverse customers. In my role, in answer to the hon. Member for Wallasey (Dame Angela Eagle), it is about proper inclusion and action, and turning warm words—not just from me, but from employers and sectors—into action. I can promise her that there has been no railroading on what my right hon. and learned Friend the Member for South Swindon should include in his review. I will come on to the next steps, and there will also be a further update on the disability action plan in July. Hopefully we are starting off well in answering questions.
In 2017 the Government set a goal to see a million more disabled people in employment by 2027. I am proud to say that in the first quarter of 2022 the number of disabled people in employment had increased by 1.3 million, meaning that the goal had been met within five years. In the first quarter of 2023 disability employment had risen by 1.6 million in total since the goal was announced. I am aware that progress has been good but not even. I feel this week I am under scrutiny again from the Chair of the Select Committee, the right hon. Member for East Ham (Sir Stephen Timms). I am focused on this next goal and how we review and shape what is next. Members should watch this space.
It is sad but true, as we have heard today, that currently only three in 10 working-age autistic people are in employment, even though we know that the majority of autistic people would like to be in work. Indeed, their families would love to see them progressing. My right hon. and learned Friend the Member for South Swindon says the dial needs to be moved on autism and neuro- diversity more widely, and we do need to move that dial. The design we are working on for universal support and engagement with the Department for Education, whether that is supportive internships or broader apprenticeships, has to work for young people and the people in our communities. Seven in 10 working-age autistic people being unable to access independence and the sense of fulfilment that employment can bring is far too many.
As the Minister heard, the right hon. and learned Gentleman suggested a few minutes ago that there should be a target for raising the level of employment among autistic people at least up to the wider disability employment rate. Will she consider adopting that target?
I am absolutely looking at the right way forward, because for me, if someone acquires a disability, we need to be looking at how they are retained in work and whether they have a particular impairment or need. I am looking at that in the round. As part of the Disability Confident challenges, the new guidance for leadership, working with the CIPD, is important. We need to be talent confident. Many employers want to employ more inclusively. They just struggle with how to do it and so regress to the same old recruitment.
I thank the hon. Lady for raising that important point for all of us. My hon. Friend the Member for Cities of London and Westminster (Nickie Aiken) mentioned the Fair Shot café in Covent Garden. I think we will all be popping down for coffee and banana cake. My predecessor enjoyed his visit there, and I am looking forward to seeing more work like that, because these things are incredibly important.
The Chair of the Select Committee, the right hon. Member for East Ham, talked about job carving, and I call it job design. It is about working with employers, looking at the roles they have, interviewing in the way that suits people and giving long-term support. I totally agree with all the charities that talk about jobcentres always having that individualised approach. I promise the hon. Member for Motherwell and Wishaw and all those watching that it is about the right role for the right person in front of us at DWP, so that we can actively change people’s lives. That is what we are in the business of doing; it is not just warm words.
The point on self-employment that my right hon. and learned Friend the Member for South Swindon mentioned links to the Lilac review and active, positive choices for disabled people. We recognise talent, ability and entrepreneurship. There is a positive choice there, and access to cash is important.
I will turn to my right hon. and learned Friend’s point on autistic people and the recruitment process. I thank Helen Tomlinson, the Government’s menopause champion, who is also the head of talent at the Adecco Group. Thanks to her support, my officials are working with Adecco and the Recruitment and Employment Confederation to develop new methods for recruitment that work effectively for both autistic and neurotypical applicants, ensuring that employers are more able to secure the talent they need to thrive. The Government are determined to provide the right support. I also note and agree with the point about career progression for autistic people.
Access to Work continues to provide grants for extra costs, and those adjustment passports are key. We are focusing on new employment. I recognise that there have been delays, and that is partly because more people know and understand the value of Access to Work. We are continuing to develop a universal support scheme. I recognise the point that the right hon. Member for East Ham has made, and I hope I have reassured him about the design on that. I cannot cover all the wide-ranging points he made in this debate, but I am happy to write to him on those.
On the challenge of being ambitious and on what comes next, and in terms of what we are looking to achieve, I can announce that my officials will shortly be going out to the autism community to seek expressions of interest in joining the group, starting with the role of chair. It will be a transparent, inclusive process, and the selection panel will be entirely independent of Government. I fully expect that that is where outcomes and what comes next will be realised when it comes to the review’s ambitions.
To conclude, this report is a big and extremely welcome step forward. It has not only produced a plan to overcome barriers for autistic people, but shows a path that can be followed for other groups facing barriers to employment and those with other types of neurodiversity and learning. I thank my right hon. and learned Friend the Member for South Swindon once again.
The review made the point about the reform of Disability Confident. Can the Minister give an update on that? Has the evaluation been completed? When will the changes be brought forward?
There have been some changes, and I have mentioned some of the updates. There is more to come, which I think the right hon. Gentleman will be interested in and will welcome, if he can just bear with me. If I am not constantly in the Chamber being examined, I can get on with the bits that I want to bring forward to the House, if that makes sense to those watching. We are seeing some great progress and some best practice. Things always work best when there is real change in getting autistic people into employment. I agree with the hon. Member for Wallasey. I agree with the whole reason for the report, and I thank James and the charity and all those who brought the report together. We need to deliver for autistic people. This is just the start, and may we long continue to deliver on that ambition.
(7 months ago)
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I congratulate my hon. Friend the Member for Neath (Christina Rees) on the good way in which she opened this important debate on behalf of the Petitions Committee. It is a pleasure to serve with you in the Chair, Ms Elliot.
The Work and Pensions Committee is taking a close interest in the discussions around carers, and I am delighted to see my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) here; she has taken a lot of interest in this issue. I have a particular personal interest in the debate because my constituency accounts for the largest number of signatures on the petition—73—so I thought it was particularly important for me to be here.
As others have said, for the best part of two decades now the Work and Pensions Committee and its predecessors have been calling on the Government to reform carer’s allowance, including the rate at which it is paid. A 2008 Select Committee report, “Valuing and Supporting Carers”, concluded that carer’s allowance was “outdated” and
“should be radically overhauled at the earliest opportunity to recognise the contribution carers make”.
Well, that “earliest opportunity” still has not arrived. Challenges raised in that report remain unaddressed 16 years later.
We know that the Department has conducted research to support policy development on carer’s allowance. In the response to a 2019 Select Committee report, it promised to publish that research. It has never been published—we still have not seen it. The Select Committee is very much looking forward to hearing from the Minister about carer’s allowance on Wednesday. Will she tell us when the policy development will conclude and whether the research will finally be published, as promised in 2019?
As we have heard, carer’s allowance is paid at a weekly rate of £81.90, which is less than other income-replacement benefits—jobseekers’ allowance is nearly £10 a week more. In my Committee’s recent inquiry on benefit levels in the UK, we heard that carer’s allowance was paid at too low a rate and that as a result carers often had to cut back on food and were struggling to make ends meet.
Last month, in a one-off evidence session on carer’s allowance, we heard from Terry Kirton, a full-time carer for his father. He said, of caring and of receiving carer’s allowance:
“I am tired of struggling. I want to be able to look after my father. I want to make sure he does not have to go without things, and I would like to be able to have bit of a life myself without having to fight with my finances every day.”
I know the Minister has substantial experience of caring; does she recognise that the rate of carer’s allowance today is just not enough?
Terry is a registered nurse by profession. To retain his registration he would have to work a certain number of hours a week, but that would take him over the carer’s allowance earnings limit. It is impossible for him to maintain his registration and continue to receive carer’s allowance. To balance his caring role and his finances, he has had to leave the profession—to give up work altogether—and care for his father. He now just about survives on carer’s allowance.
That brings me to the second challenge: the earnings limit for carer’s allowance. In the same session of our Committee, we heard how the carer’s allowance earnings limit acts as a disincentive for carers who would like to work, either because they would be worse off financially should they lose carer’s allowance because of their work, or—this is the really big problem—due to fears that they would accidentally slip over the limit for carer’s allowance, giving rise to the overpayments we have just heard about. The earnings limit effectively traps carers only in low-paid work, whatever their skills or training.
The carer’s allowance earnings limit is not increased in line with the national minimum wage. As my hon. Friend the Member for Neath rightly told us, Carers UK has pointed out that the number of hours that a carer has been able to work at the national living wage while also receiving carer’s allowance has decreased over the last few years. Our report called on the Government to commit to uprating the earnings threshold for carer’s allowance annually. There should be a commitment to increase it every year.
A similar point was made in the 2019 report. In their response, the Government said:
“We will look at the findings from the research”—
to which I have referred—
“with an open mind, and would consider any changes to the earnings limit to be a priority.”
However, since then, nothing has happened. Will the Minister tell us today whether there are plans to review an increase on the earnings limit on the carer’s allowance, such as by linking increases each year with rises in the national living wage?
We have also heard that the earnings limit is just one of several eligibility restrictions. Another is the 21-hour rule, which prevents carers in full-time education— those attending 21 or more hours a week—from claiming carer’s allowance. Last month, Carers UK made the point to our Committee that a young adult carer has to
“choose between getting an education and qualifications and getting some financial support”.
They added:
“That is not right. It will affect people for the rest of their lives”.
Has the Department looked at the effect of that rule specifically on young and young adult carers, including on their opportunities later in life? The restriction on learning and caring is, we understand, being lifted in Scotland, with obvious advantages for young carers.
My final concern is overpayments, which we have touched on, and which have featured in recent news reports. It is not a new issue; our predecessor Committee published a report specifically on this issue in 2019. Data from the Department shows that in the year 2022-23, the Department was pursuing more than 30,000 overpayments of up to £2,000, and more than 7,000 payments of over £2,000, including 36 overpayments of over £20,000.
How has the Department allowed overpayments which, in some cases, clearly cover quite a few years, to accumulate? From real-time information from His Majesty’s Revenue and Customs, the Department knows what people are earning, and it can stop payment of carer’s allowance to those who are no longer eligible. Indeed, the Government’s response to the 2019 report confirmed that there is an automatic notification when weekly net pay exceeds the carer’s allowance earnings limit, yet the Department does nothing, instead allowing people to build up these huge overpayments, and then prosecuting them. Carrying on in that way is not right. I recognise that the Minister may not have the detailed data for 2023-24, as we have been given for ’22-23, but it would be helpful if she asked her officials to provide that to the Committee in the coming weeks. I very much look forward to the Minister’s response, and to her appearance before the Committee on Wednesday, when we will have an opportunity to explore these issues in further detail.
I thank the hon. Lady for making that point. The right hon. Member for East Ham (Sir Stephen Timms) took us back nearly two decades to 2008, the year that he was Minister of State in the Department holding the welfare reform portfolio. This is not new; this is challenging. The hon. Lady makes an important point, to which I will try to reply in my wider remarks. When we discuss this issue at the Select Committee, I am keen to get to the crux of all the challenges, but that is too wide a subject for this debate.
The hon. Member for Lewisham, Deptford (Vicky Foxcroft) talked about benefit delays and the challenge of the long-standing principle that the carer’s allowance can being awarded only once a decision has been made to trigger a disability benefit to the person being cared for. Carer’s allowance can be backdated, however, to the date from which the disability is payable. I believe about 100,000 people are on PIP and the carer’s allowance. I hope that goes some way to answering her questions.
The hon. Member for Motherwell and Wishaw (Marion Fellows), with her characteristic approach, raised the work being done in Scotland. We will look fully and with interest at the evaluation of the changes that the Scottish Government make. At the DWP, we are supporting those changes, so we will engage on them. That also goes to the earlier point about looking and learning, which is exactly what we should do.
Many hon. Members spoke about young adult carers and the impact of study. We are engaging with the Department for Education and the cross-Government working group is meeting again soon. It is important that carers maintain links with the education system, so that they can receive part-time education and a carer’s allowance. We rightly recognise the aspirations of young carers to not only complete their studies and build a successful career, but be there for their loved one.
That is true not just for young carers: we need to ensure that carers understand that, while caring, they have developed amazing skills that an employer will find invaluable, such as managing finances, the resilience that has been spoken about today, dealing with crisis, organisation and planning, and that level of interpersonal skills. We need to ensure that our young people in particular get the financial support that they need while studying, so they can rightly progress into the career that they want.
On the latest data on overpayments, our most recent statistics are that carer’s allowance overpayments relating to earnings and employment represent about 2.1% of our £3.3 billion of carer’s allowance expenditure, which is approximately £70 million. I welcome the opportunity to discuss that further with the Select Committee later this week.
Will the Minister respond specifically to my point about the Government’s response to the Select Committee report five years ago? Paragraph 20 says:
“The VEP Service receives the same information Universal Credit…receives from HMRC…A notification is automatically received by VEP when the weekly net pay exceeds the CA”—
carer’s allowance—
“earnings limit…The VEP Service then applies a series of…rules…to determine if a VEP Alert should be sent on to the CA Unit to action.”
It is puzzling that the Department knows when that is being overpaid, but seems not to be doing anything. Why is that?
I was just coming on to overpayments and what has been in the press. I am not the Minister leading on the fraud side of the policy, but we will discuss that on Wednesday. I am keenly looking at it in the round and working with the right hon. Gentleman. There is a lot of interest, but there is always more to matters and more to discuss, although we should refrain from discussing individual cases.