Richard Burgon

Whilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration is a key element of the Department’s decision-making process. It offers customers an opportunity to challenge decisions and provide any additional information which may be relevant to their claim.

We recognise that the most recent data shows an increase in Mandatory Reconsideration clearance times, from 37 calendar days in December 2023 to 71 calendar days in July 2024. To address this, we are recruiting Mandatory Reconsideration Decision Makers and have made overtime available to increase productivity.

Whilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration is a key element of the Department’s decision-making process. It offers customers an opportunity to challenge decisions and provide any additional information which may be relevant to their claim.

We recognise that the most recent data shows an increase in Mandatory Reconsideration clearance times, from 37 calendar days in December 2023 to 71 calendar days in July 2024. To address this, we are recruiting Mandatory Reconsideration Decision Makers and have made overtime available to increase productivity.

I refer the Rt. Hon. Member to the answer I gave on 6 December to PQ17569 in relation to poverty and living standards.

We are committed to tackling poverty and raising living standards.

We know that good work can significantly reduce the chances of people falling into poverty so this will be the foundation of our approach. Backed by £240 million investment, the Get Britain Working White Paper launched on 26 November will target and tackle economic inactivity and unemployment and join up employment, health and skills support to meet the needs of local communities.

Alongside this, we are committed to reviewing Universal Credit to make sure it is doing the job we want it to do. We started this work with the announcement of the Fair Repayment Rate in the Budget and will continue to work with stakeholders as the review progresses.

We are taking further steps to tackle poverty through our commitments to triple investment in breakfast clubs to over £30 million and increase the National Living Wage to £12.21 an hour from April 2025 to boost the pay of 3 million workers.

The Child Poverty Taskforce also continues its urgent work to publish the Child Poverty Strategy and will explore all available levers to drive forward short and long-term actions across government to deliver an enduring reduction in child poverty in this parliament, as part of a 10-year Strategy for lasting change. The taskforce is exploring a range of metrics and will make decisions alongside the publication of the strategy in Spring 2025.

Estimates of the levels of fraud and error in the benefit system for financial year 2023-24 can be found at: Fraud and error in the benefit system - GOV.UK

Below is an extract:

The Department will publish the figures for 2024 – 25 in the upcoming year.

The savings from the Eligibility Verification Measure (EVM) come from both fraud and error, and it is not possible to separate the components.

The measures referred to have now been scrutinised by the Office for Budget Responsibility and included in the Budget (table 2.1 https://assets.publishing.service.gov.uk/media/672b98bb40f7da695c921c61/Autumn_Budget_2024_Print.pdf) that sets out the year by year savings and estimates £1.5bn over five years from 25/26.

The proportions coming from a) fraud and error which comes from EVM and b) debt which comes from the new debt recovery powers in each year is as follows:

Ministers across Government value the insights that can be gained from meeting with people with experience and the organisations that represent them. The Secretary of State for Work and Pensions demonstrated this recently, sharing her experience of visiting a severe mental illness Individual Placement and Support programme.

The Individual Placement and Support employment model is internationally recognised as one of the most effective ways to support people with mental health problems to gain and keep paid employment. IPS services offer intensive, individually tailored support to help people choose and find the right job, with ongoing support for the employer and employee to help ensure the person sustains their employment.

Policy responsibility for the severe mental illness Individual Placement and Support programme rests with Ministerial colleagues at the Department for Health and Social Care.

No such estimate has been made.

Estimates for pensioner households who are eligible for but not receiving Pension Credit in 2022/23 can be found at: Income-related benefits: estimates of take-up: financial year ending 2023 - GOV.UK (www.gov.uk)

Starting this month pensioners in England and Wales will receive a letter informing them of the change in eligibility to the Winter Fuel Payment and encouraging them to check their eligibility for Pension Credit. Similar letters to pensioners in Scotland and Northern Ireland will follow during November.

In November we will also be writing to approximately 120,000 pensioners who are in receipt of Housing Benefit and who may also be eligible for, but not currently claiming, Pension Credit. We will be inviting these pensioners to claim Pension Credit by the 21 December, which is the latest date for making a successful backdated Pension Credit claim and still qualify for a Winter Fuel Payment.

No such estimate has been made.

For Pension Credit claims received up to 22 September 2024, the following report contains weekly figures: Weekly Pension Credit claims received from 1 April 2024 to 22 September 2024 - GOV.UK (www.gov.uk)

The Department’s current paid marketing activity to promote Pension Credit which includes radio, national and regional press, paid social media and GP and Post Office screens, has been live since 16^th September and is ongoing. It is not possible to provide an accurate cost for this paid activity until it is concluded.

We remain committed to the Mental Health Investment Standard. All integrated care boards (ICBs) met the Standard for 2023/24 meaning that their investment in mental health services increased in line with their overall increase in funding for the year.

My Rt Hon. Friend, the Secretary of State for Health and Social Care, will set out expectations for mental health funding, including share of overall National Health Service expenditure in 2025/26, in due course, as required under section 3(2) of the Health and Care Act 2022. NHS England is also expected to confirm allocations of financial resources for 2025/26 to ICBs and issue its priorities and operational planning guidance for the NHS for 2025/26 shortly.

As part of our discussions on mental health funding, the Department and NHS England have taken into consideration the ability of ICBs to meet Mental Health Investment Standard requirements, the role that it has played in delivering the Government’s priorities for mental health services and the progress made in achieving greater parity between mental and physical health services and reducing mental health inequalities.

Ministers and officials hold discussions regularly with mental health partners on a range of issues, including the Mental Health Investment Standard.

All health and social care employers are expected to comply with employment legislation such as the Employment Rights Act 1996 and the Equality Act 2010, which includes considerations for reasonable adjustments. Most social care workers are employed by private sector providers who set their pay, and terms and conditions, including any occupational health or wellbeing support, independent of the Government.

NHS Employers and Skills for Care provide comprehensive guidance to help employers in health and social care understand their legal obligations and how best to support employees with disabilities to have the best working experience possible.

Since 2019, NHS England has published the NHS Workforce Disability Equality Standard (WDES) which sets out metrics to enable organisations to understand the experiences of disabled staff. National Health Service trusts are required to report each year and publish a WDES annual report, which includes local data and an action plan.

To enable local authorities to provide vital services such as adult social care, the Government is making up to £3.7 billion of additional funding available for social care authorities in 2025/26, which includes an £880 million increase in the Social Care Grant, which can be used to address the range of pressures facing the adult social care sector. This is alongside an £86 million uplift to the Disabled Facilities Grant to support an approximate additional 7,800 adaptations to homes for those with social care needs, to reduce hospitalisations and prolong independence.

Local authorities are best placed to understand and plan for the needs of their population, and are responsible for how they use the available funding to fulfil their duties under the Care Act (2014).

We are launching an independent commission into adult social care as part of our critical first steps towards delivering a National Care Service. The commission is expected to begin in April 2025.

The commission will be comprehensive and will build on the expert proposals of other reviews, including that of Sir Andrew Dilnot, into care funding and support. It will be broader and wider than ever before, asking essential questions about the shape and future of the social care sector, including what long-term and sustainable funding solutions should look like.

The Department has made no assessment on the potential impact of changes in the number of people working in the social care sector on services for people with disabilities. Although the Department does not collect statistics on the number of people working in social care on services for people with disabilities, the latest data from Skills for Care shows that in 2023/24, there were 1.705 million filled posts for the adult social care sector. This marks an increase of 4.2% on the previous year.

The Department is continuing the development of the Care Workforce Pathway, the first national career structure for adult social care. The first phase of the pathway was published on 10 January 2024, following a call for evidence and development with a sector specific expert consultation group.

Enhancing skills for staff working in social care is of critical importance. The pathway sets out the knowledge, skills, behaviours, and values needed to work in adult social care, as well as a clear career structure. The pathway includes suggested learning programmes which are available for funding through the Adult Social Care Learning and Development Support Scheme (LDSS), which launched in September. The LDSS course list provides a variety of sector specific training courses and qualifications.

We are introducing the first ever Fair Pay Agreement to the adult social care sector. This will empower worker representatives, employers, and others to negotiate pay, and terms and conditions in a regulated and responsible manner. We will engage those who draw upon, work in, and provide care and support, as well as local authorities, unions, and others from across the sector. The exact structure of that agreement is subject to consultation and negotiation.

This work in combination will be an important part of the first step towards a National Care Service.

The Department has made no assessment on the potential impact of changes in the number of people working in the social care sector on services for people with disabilities. Although the Department does not collect statistics on the number of people working in social care on services for people with disabilities, the latest data from Skills for Care shows that in 2023/24, there were 1.705 million filled posts for the adult social care sector. This marks an increase of 4.2% on the previous year.

The Department is continuing the development of the Care Workforce Pathway, the first national career structure for adult social care. The first phase of the pathway was published on 10 January 2024, following a call for evidence and development with a sector specific expert consultation group.

Enhancing skills for staff working in social care is of critical importance. The pathway sets out the knowledge, skills, behaviours, and values needed to work in adult social care, as well as a clear career structure. The pathway includes suggested learning programmes which are available for funding through the Adult Social Care Learning and Development Support Scheme (LDSS), which launched in September. The LDSS course list provides a variety of sector specific training courses and qualifications.

We are introducing the first ever Fair Pay Agreement to the adult social care sector. This will empower worker representatives, employers, and others to negotiate pay, and terms and conditions in a regulated and responsible manner. We will engage those who draw upon, work in, and provide care and support, as well as local authorities, unions, and others from across the sector. The exact structure of that agreement is subject to consultation and negotiation.

This work in combination will be an important part of the first step towards a National Care Service.

All National Health Service organisations and publicly funded social care providers in England are required to meet the Accessible Information Standard in order to meet the communication needs of patients and carers with a disability, impairment, or sensory loss.

Patients are able to request general practice appointments and manage secondary care appointments through local online tools and the NHS App, which can also be accessed through a web browser. The NHS App is designed to meet international accessibility standards and the services are routinely tested with a range of people with accessibility issues. User reviews and research show the NHS App and website to be highly usable and simple to use. Local online tools must also meet minimum accessibility standards.

Digital healthcare services are part of a multi-channel offering, and patients unable to use digital channels can continue to access services via telephone and through traditional face to face services. Digital services must be designed to alleviate healthcare inequalities rather than exacerbate them. Our goal is to ensure that reducing healthcare inequalities and improving digital inclusion have due focus in wider inclusive user design and delivery for all digital health products and services, including through implementation of the NHS England Digital Inclusion Framework.

We are discussing our future investment in children and young people’s mental health services. Departmental budgets for 2025/26 will be confirmed at the next Budget on 30 October 2024.

We want a society where every person receives high-quality, compassionate care from diagnosis through to the end of life. The Government is determined to shift more healthcare out of hospitals and into the community, to ensure patients and their families receive personalised care in the most appropriate setting and hospices will have a big role to play in that shift.

Most hospices are charitable, independent organisations which receive some statutory funding from the National Health Service. The amount of funding charitable hospices receive varies by integrated care board (ICB) area, and will, in part, be dependent on the local population need and a system-wide approach using a range of palliative and end of life care provision within their ICB footprint.

We have committed to develop a 10-year plan to deliver an NHS fit for the future, by driving three shifts in the way health care is delivered. We will carefully be considering policies, including those that impact people with palliative and end of life care needs, with input from the public, patients, health staff and our stakeholders as we develop the plan.

More information about how members of the public, patients, healthcare staff and stakeholder organisations can input into the 10-Year Health Plan is available at the following link:

http://change.nhs.uk

We want a society where every person receives high-quality, compassionate care from diagnosis through to the end of life. The Government is determined to shift more healthcare out of hospitals and into the community, to ensure patients and their families receive personalised care in the most appropriate setting and hospices will have a big role to play in that shift.

Most hospices are charitable, independent organisations which receive some statutory funding from the National Health Service. The amount of funding charitable hospices receive varies by integrated care board (ICB) area, and will, in part, be dependent on the local population need and a system-wide approach using a range of palliative and end of life care provision within their ICB footprint.

We have committed to develop a 10-year plan to deliver an NHS fit for the future, by driving three shifts in the way health care is delivered. We will carefully be considering policies, including those that impact people with palliative and end of life care needs, with input from the public, patients, health staff and our stakeholders as we develop the plan.

More information about how members of the public, patients, healthcare staff and stakeholder organisations can input into the 10-Year Health Plan is available at the following link:

http://change.nhs.uk

The Government announced last week that £70million will be spent on new radiotherapy machines, which will help ensure that the most advanced treatment is available to patients who need it.

It is the UK's long-standing policy that any determination of genocide should be based upon the judgement of a competent national or international court, and this is not for governments or non-judicial bodies to determine. This approach ensures that any determination is above politics, lobbying, and individual or national interest. The government fully respects the independence of the International Court of Justice (ICJ). The ICJ is currently considering the application and interpretation of the Genocide Convention in the South Africa v Israel case, and we await its decision.

On 5 November, I raised our grave concerns that Kamal Adwan continues to come under fire with the Israeli Ambassador. We remain deeply concerned by reports that many medical facilities are no longer in use or are inaccessible to humanitarian actors. Israel must comply with international law. As the Foreign Secretary said in his statement on 16 October, we, alongside our partners, continue to press Israel to take all possible steps to avoid civilian casualties, allow aid into Gaza and enable the UN and its humanitarian partners to operate effectively. With our French and Algerian counterparts, we called an urgent meeting of the UN Security Council on this issue on 16 October.

We publish annual and quarterly reports on export licences issued, refused or revoked, by destination, including the overall value, type (e.g. Military, Other) and a summary of the products covered by these licences. They are available to view on GOV.UK at https://www.gov.uk/government/collections/strategic-export-controls-licensing-data.

Summary data on our current export licences to Israel was also published on 11 June 2024: https://www.gov.uk/government/publications/export-control-licensing-management-information-for-israel.

The next publication of full statistics covering the period 1 January 2024 to 30 June 2024 will be on 12 December.

The Government has been clear since day one that International Humanitarian Law (IHL) must be upheld, and civilians protected. The UK supports Israel's right to self-defence, but it must do so in accordance with IHL. On his first day in office, the Foreign Secretary instigated a review of Israel's compliance with international law, and updated the House on 2 September 2024 on its conclusions and the actions the UK was taking in response. The death and destruction in Gaza is intolerable. Too many civilians have been killed and we need to prevent further bloodshed. What is urgently needed is an immediate ceasefire, the release of all hostages, the upholding of international law, protection of civilians including a rapid increase of aid into Gaza and a pathway to a two-state solution. The UK received the Report of the Special Committee upon its publication, alongside other UN Member States.

The Government has been clear since day one that International Humanitarian Law (IHL) must be upheld, and civilians protected. The UK supports Israel's right to self-defence, but it must do so in accordance with IHL. On his first day in office, the Foreign Secretary instigated a review of Israel's compliance with international law, and updated the House on 2 September 2024 on its conclusions and the actions the UK was taking in response. The death and destruction in Gaza is intolerable. Too many civilians have been killed and we need to prevent further bloodshed. What is urgently needed is an immediate ceasefire, the release of all hostages, the upholding of international law, protection of civilians including a rapid increase of aid into Gaza and a pathway to a two-state solution. The UK received the Report of the Special Committee upon its publication, alongside other UN Member States.

We are unable to comment on the detail of intelligence matters, for operational security reasons. The government is clear on the fundamental importance of the international rule of law. The UK's robust export licensing criteria states that the Government will not issue export licences if there is a clear risk that the items might be used to commit or facilitate serious violations of International Humanitarian Law (IHL). Following our review into Israel's compliance with IHL in Gaza, this Government concluded that a clear risk does exist, and we have suspended export licences for such items that could be used in the current conflict in Gaza.

The UK does not disagree with the central findings of the International Court of Justice's Advisory Opinion on the 'Legal Consequences arising from the Policies and Practices of Israel in the Occupied Palestinian Territory, including East Jerusalem'. We are of the clear view that Israel should bring an end to its presence in the Occupied Palestinian Territories as rapidly as possible - but we are clear that every effort must be made to create the conditions for negotiations towards the two-state solution. Our commitment to a two-state solution is unwavering. The UK abstained on the UN General Assembly resolution in September because it did not provide sufficient clarity to advance a negotiated two-state solution. The UK respects the independence of the ICJ.