Marsha De Cordova

The Government is fully committed to the Equality Act 2010 (the Act), which protects disabled people from discrimination in the workplace. The Act prohibits direct and indirect disability discrimination and requires employers to make reasonable adjustments for disabled employees and applicants/candidates, to ensure that they are not placed at a substantial disadvantage compared to their non-disabled colleagues. This could include improving access to premises for wheelchair users, through installing ramps or other auxiliary aids or services.

The failure of an employer to make reasonable adjustments could amount to direct disability discrimination. However, the Act also recognises the need to strike a balance between the needs of disabled employees and the circumstances of their employers. What is ‘reasonable’ will therefore depend on the circumstances of each case.

Strong legal remedies are available to employees and applicants who feel that they have experienced disability discrimination by an employer. Guidance and codes of practice have been published by the Equality and Human Rights Commission and Acas, to help employers follow the law and employees and applicants understand their rights.

The Government launched a consultation on improving minimum energy efficiency standards in the domestic private rented sector on 7^th February 2025.

The Government is committed to protecting and improving the rights of tenants. The Renters’ Rights Bill will put in place new regulations to protect tenants. This includes providing stronger protections to ensure that tenants are able to appeal excessive above-market rents, abolishing Section 21 ‘no fault evictions’, and moving to a simpler tenancy structure where all assured tenancies are periodic. These measures provide more security for tenants and enable them to challenge poor practice and unfair rent increases without fear of eviction.

The Warm Home Discount Scheme is currently focused to support those on lowest incomes who receive means-tested benefits and are living in a property we have estimated to be relatively high cost to heat. This winter’s scheme has been launched today, 14 October, and we expect it to support over three million households. We are exploring options to improve the design of the scheme beyond the current regulations which expire in 2026.

The Government recognises that consumer energy debt is a large and increasing issue, and it expects energy suppliers to do everything they can to support customers who are struggling with bills, especially vulnerable customers. It is important that anyone who is struggling to pay their energy bills contact their supplier.

In August, I met with suppliers and encouraged them to build on the Voluntary Debt Commitment from last year and go further in supporting vulnerable customers this winter.

The Government believes that the only way to permanently protect billpayers, including disabled households, is to speed up the transition towards homegrown clean energy and reduce our reliance on volatile international fossil fuel markets.

Whilst we make this transition, the Government is committed to ensuring vulnerable households are supported with their energy bills and we are looking at all options on how to support these households.

In the short-term, we are continuing to deliver the Warm Home Discount which provides a £150 annual rebate on energy bills for eligible low-income households. We are also working with energy suppliers to ensure they are providing additional support to vulnerable customers that are struggling with bills.

The Government has no plans to introduce an energy social tariff this winter. However, we are committed to ensuring vulnerable households are supported with their energy bills and we are looking at all options on how to support these households.

The Government is continuing to deliver the Warm Home Discount which provides a £150 rebate off energy bills to over 3 million eligible low-income households. We are also working with energy suppliers to ensure they are providing additional support to vulnerable customers.

The Government has also extended the Household Support Fund for an additional 6 months until 31 March 2025 with an extra £500 million in funding, and I encourage any individual who is struggling to pay their bills contacts their local authority to see if they are eligible for this support.

For central government services, departments are required by the Government Service Standard to meet the minimum of level AA of the Web Content Accessibility Guidelines version 2.2 (which is the current version) for services that are in public beta or live.

Public Sector Bodies Accessibility Regulations require most public sector organisations to ensure their services, websites, published documents, intranets, extranets and apps are accessible to disabled people by meeting the requirements of the Web Content Accessibility Guidelines v2.2 to level AA and by publishing a prescribed format accessibility statement.

The Department continues to monitor the Listed Places of Worship grant scheme through the regular reporting of the grant administrator, EMB. Since 2010, the Government has returned over £350 million to listed churches, synagogues, mosques and temples through the grant scheme continuing their work as centres of worship and community assets, in places all over the country, including areas of low economic activity.

The Government is committed to improving access to sports and physical activity for everyone, including disabled people, older people and women and girls. Sport and physical activity is central to achieving our health and opportunity manifesto missions, with the biggest gains coming from supporting those who are inactive to move more.

The Government provides the majority of support for grassroots sport through Sport England - which annually invests over £250 million in Exchequer and Lottery funding. Sport England’s work focuses on increasing participation in sport and to boost diversity at a grassroots level to give more and better opportunities to all.

Sport England provides long term investment to The Lawn Tennis Association, which receives up to £10.2 million for 5 years from 2022 to invest in community tennis initiatives that will benefit everyone, including disabled people.

Decisions with regards to future departmental budgets will be made as part of the spending review process.

The Government is committed to improving access to sports and physical activity for everyone, including disabled people, older people and women and girls. Sport and physical activity is central to achieving our health and opportunity manifesto missions, with the biggest gains coming from supporting those who are inactive to move more.

The Government provides the majority of support for grassroots sport through Sport England - which annually invests over £250 million in Exchequer and Lottery funding. Sport England’s work focuses on increasing participation in sport and to boost diversity at a grassroots level to give more and better opportunities to all.

Sport England provides long term investment to The Lawn Tennis Association, which receives up to £10.2 million for 5 years from 2022 to invest in community tennis initiatives that will benefit everyone, including disabled people.

Decisions with regards to future departmental budgets will be made as part of the spending review process.

The Government is committed to improving access to sports and physical activity for everyone, including disabled people, older people and women and girls. Sport and physical activity is central to achieving our health and opportunity manifesto missions, with the biggest gains coming from supporting those who are inactive to move more.

The Government provides the majority of support for grassroots sport through Sport England - which annually invests over £250 million in Exchequer and Lottery funding. Sport England’s work focuses on increasing participation in sport and to boost diversity at a grassroots level to give more and better opportunities to all.

Sport England provides long term investment to The Lawn Tennis Association, which receives up to £10.2 million for 5 years from 2022 to invest in community tennis initiatives that will benefit everyone, including disabled people.

Decisions with regards to future departmental budgets will be made as part of the spending review process.

The Government is committed to improving access to sports and physical activity for everyone, including disabled people, older people and women and girls. Sport and physical activity is central to achieving our health and opportunity manifesto missions, with the biggest gains coming from supporting those who are inactive to move more.

The Government provides the majority of support for grassroots sport through Sport England - which annually invests over £250 million in Exchequer and Lottery funding. Sport England’s work focuses on increasing participation in sport and to boost diversity at a grassroots level to give more and better opportunities to all.

Sport England provides long term investment to The Lawn Tennis Association, which receives up to £10.2 million for 5 years from 2022 to invest in community tennis initiatives that will benefit everyone, including disabled people.

Decisions with regards to future departmental budgets will be made as part of the spending review process.

I refer my hon. Friend, the Member for Battersea, to the answer of 11 March 2025 to Question 35717.

I refer my hon. Friend, the Member for Battersea, to the answer of 5 February 2025 to Question 27959.

I refer my hon. Friend, the Member for Battersea, to the answer of 5 February 2025 to Question 27959.

The National Careers Service is a free, universal, government-funded careers information, advice and guidance service for everyone aged 13 and above in England.

All young people aged 13 to 18 can access information and advice through the webchat and telephone helpline, which are supported by local community-based careers advisers. This support from the National Careers Service supplements the provision of careers education, information, advice and guidance by schools and colleges.

The department regularly reviews the accessibility of the National Careers Service website to ensure it continues to meet the needs of all users, including those with visual impairments. The service is committed to making its website accessible for all users, in accordance with accessibility regulations. This includes ensuring users are able to listen to most of the website using a screen reader. An up-to-date version of the accessibility statement is available online.

Young adults aged 19 years and over, or aged 18 for those who are not in education, employment or training, can also access the service via face-to-face support from community-based careers advisers.

Adults with special educational needs and disabilities (SEND) are one of the priority groups for the service. They can access in-depth, tailored support from professionally qualified careers advisers, drawing on localised labour market information, including face-to-face support, information and advice through webchat, telephone helpline and website.

The National Careers Service has worked with the Thomas Pocklington Trust to offer advice to careers practitioners relating to the Trust’s work to improve the opportunities of blind and partially sighted people.

As outlined in the Get Britain Working White Paper, Jobcentre Plus will be brought together with the National Careers Service in England, to create a new Jobs and Careers Service, transforming the experience for all users. Accessibility for all, including blind or partially sighted customers, will continue to be a priority.

This government is determined to tackle the generational challenge of school absence and to ensure that all children and young people with special educational needs and disabilities (SEND) receive the right support to succeed in their education and as they move into adult life. Missing school regularly is harmful to a child’s attainment, safety and physical and mental health, which limits their opportunity to succeed. There is evidence that more students are attending school this year compared to last, thanks to the sector’s efforts, although around 1.6 million children remain persistently absent and miss 10% or more of lessons.

The department has a national approach to supporting all schools to tackle absence, including those in the Battersea constituency. Central to this approach are stronger expectations of local authorities and schools, including special schools, as set out in the ‘Working together to improve school attendance’ guidance, which was made statutory on 19 August 2024. The guidance can be found here:
https://assets.publishing.service.gov.uk/media/66bf300da44f1c4c23e5bd1b/Working_together_to_improve_school_attendance_-_August_2024.pdf.

The guidance promotes a support first approach and sets out clear expectations on how schools, trusts, local authorities and wider services should work together and with families to address attendance barriers and provide the right support, including where a pupil is not attending due to special educational needs. The department is committed to ensuring special schools cater to children and young people with the most complex needs and will work with the sector as essential and valued partners to deliver our shared mission and restore parents’ trust.

Every state school in England should now be sharing their daily attendance register data with the department, local authorities and trusts. These bodies can access this data through a secure, interactive dashboard which is maintained by the department, allowing them to target attendance interventions more effectively.

The department is strengthening its tools for faster and more effective school improvement by launching the new Regional Improvement for Standards and Excellence (RISE) teams. Supported by over £20 million, these teams will offer both mandatory targeted intervention for schools identified by Ofsted as needing to improve and a universal service, acting as a catalyst for a self-improving system for all schools. The RISE teams are now beginning work with the first 30 schools eligible for the targeted, bespoke service, with additional schools to begin in April.

School attendance is also supported by broader investments, such as funded breakfast clubs, across all primary schools, including special schools, to ensure children start their day ready to learn.

The department is working across government on plans to provide access to specialist mental health professionals in every school, new Young Futures hubs, including access to mental health support workers, and an additional 8,500 new mental health staff to treat children and adults.

Schools can also allocate pupil premium funding, which has now increased to over £2.9 billion for the 2024/25 financial year, which can be used to support eligible pupils to attend school regularly.

The UK fully supported the adoption of the Kunming-Montreal Global Biodiversity Framework (KMGBF) and has already submitted to the Convention on Biological Diversity National Targets that are fully aligned with the Framework. We will publish the full UK National Biodiversity Strategy and Action Plan (NBSAP) in due course, and we will provide an assessment of our progress in the implementation of the KMGBF, including progress towards the national targets, in our seventh and eighth national reports in February 2026 and June 2029, respectively.

The UK’s Nationally Determined Contribution (NDC) 2030 and 2035 targets – to reduce economy-wide greenhouse gas emissions by at least 68% and 81% respectively on 1990 levels – are a fair and ambitious contribution to global action on climate change, in line with the Paris Agreement temperature goal, and remains in place.

We are absolutely committed to our climate targets. That is why making Britain a clean energy superpower is one of the five missions of this Government - delivering clean power by 2030 and accelerating the transition to net zero across the economy. This will make it easier and affordable for people across the country to move towards sustainable lifestyles.

The UK was the first major economy to halve its emissions, cutting them by around 53% between 1990 and 2023, while growing our economy by 79%.

The UK over-achieved against the first, second and third Carbon Budgets, and we will deliver an updated cross-economy plan in due course, which will outline the policies and proposals needed to deliver carbon budgets 4-6 and the 2030 and 2035 NDCs on a pathway to net zero.

I refer the hon. Member to the answer given on 23 July 2024 to the Rt Hon Member for Islington North, PQ 592.

We are firmly committed to maintaining and improving animal welfare and want to work closely with the farming sector to deliver high standards.

The use of farrowing crates for pigs is an issue we will want to fully consider in due course.

Government remains committed to supporting London and the transport network on which it depends. We recently provided £485m in funding to support Transport for London’s (TfL) capital programme for 2025/26 and will continue to work with TfL to understand its capital funding needs, which will be considered at Phase 2 of the Spending Review. However, transport in London is devolved to the Mayor of London and TfL and it is for the Mayor to assess the merits of capital projects and make decisions on investment.

Ensuring accessibility for all passengers is at the heart of the Government’s passenger-focussed approach. We know that the experience for disabled people when traveling on rail too often falls short of what is expected and what passengers deserve. We are committed to improving the experience for disabled passengers and have committed to publishing an accessibility roadmap to explain the actions we are taking to improve accessibility ahead of GBR.

We are working to define the approach to development of the roadmap, but I confirm we will engage with disabled people and key organisations, in line with our commitment in the House of Lords as part of the debate on the Passenger Railway Services (Public Ownership) Act, in order to ensure that it addresses the issues and needs of passengers who require assistance.

Southeastern ticket office changes were agreed under the previous Government. The Department is now examining these plans to ensure passengers remain supported.

We recognise the vital role ticket offices play in the journeys of people with disabilities, and ensuring accessibility for all passengers is at the heart of our passenger-focused approach.

We are carefully considering the best approach to the Access for All programme. This Government is committed to improving the accessibility of the railway and recognises the social and economic benefits this brings to communities.

Employers at level 2 and level 3 of the Disability Confident scheme are asked if they employ disabled people at the point of applying for or renewing their membership at these levels. Organisations applying for or renewing at level 2 have only been asked whether they employ disabled people since the 20th of February 2024. Organisations applying for or renewing at level 1 are not asked to provide this information.

As of the 1^st April 2025, the data collected shows that, of all employers asked this question (2,454 employers in total), the majority (91%) reported they do employ disabled people. Less than one percent of employers said they do not employ disabled people, and 9 percent did not respond or did not know. Due to the specific and self-reported nature of the management information collected, it may not provide an accurate reflection of the employment of disabled people across all Disability Confident members and should therefore be treated with caution.

In 2022, the Department commissioned a survey of Disability Confident members. Respondents included employers who were members at level 1, 2 and 3 of the scheme. The survey found that nearly two-thirds (63%) of employers reported having recruited at least one disabled employee or an employee who had a long-term health condition, since joining the Disability Confident scheme. More detail on this question can be accessed in the survey report on gov.uk using the following link: Disability Confident: survey of participating employers, May 2022 - GOV.UK

Access to Work is a demand-led, personalised discretionary grant which supports the recruitment and retention of disabled people in paid employment. We recognise the important role that volunteering, and other programmes can play in securing employment, and DWP provides support for individuals participating in supported internships and applicable apprenticeships and traineeships. There are no plans to extend Access to Work to those on formal volunteering placements.

In March 2025, we published the Pathways to Work Green Paper, to consult on the future of Access to Work. We are considering the role of employers in creating accessible and inclusive workplaces, as well as the future of assistive technology.

As part of staff on-boarding and induction into DWP, staff complete learning for customers with sight loss. The learning provides the definition of disability under the Equality Act 2010, and an overview of the support available to customers including the challenges that individuals with sight loss may face.

Work coaches in Jobcentres also have a point of needs learning products, allowing them to support blind and visually impaired customers.

Access to Work support workers undergo learning which provides details of the funding that is available to support customers with sight loss. This includes the funding of lenses, colour tests and tinted glasses for health conditions, such as Irlens Syndrome (not for general sight loss) when a prescription is given from an optometrist for corrective vision.

Since 2015, the style, scope and cost of support that disabled people require has changed significantly, as has the labour market, yet Access to Work has stayed broadly the same. We believe there is a strong case for looking at the future role and purpose of Access to Work, given the significant operational challenges it faces, its limited reach (it only supports around 1% of the working disabled population) and rising costs. We want to improve accessibility and support more disabled people into work and think Access to Work has a significant role in this.

In March 2025, the Pathways to Work Green paper launched a consultation on the future of Access to Work, and we are keen to hear the views and voices of disabled people and representative organisations, such as RNIB. We will consider all evidence during the review of Access to Work.

Information on the impacts of the “Pathways to Work: Reforming Benefits and Support to Get Britain Working Green Paper” will be published in due course, with some information already published alongside the Spring Statement.

A further programme of analysis to support development of the proposals in the Green Paper will be developed and undertaken in the coming months.

We will continue to work with the Office for Budget Responsibility (OBR) to estimate the potential labour market impacts of these proposals.

The Medicines and Healthcare products Regulatory Agency (MHRA) already has provision in the current Human Medicines Regulations 2012 No 1916 legislation, to ensure the licensing and packaging of medicines are safe for use by blind and partially sighted people. These require manufacturers of medicines to include braille on their packaging of medicinal products, so that those who are partially sighted or who are blind can effectively identify the product they have been prescribed and dispensed.

They also require medicine manufacturers to provide an alternative version of the patient information leaflet (PIL), should the paper version contained in the box not be suitable in meeting the patients’ needs. These alternative versions may include braille or audio versions of the PIL. The MHRA’s best practice guidance also provides manufacturers with guidance on how to ensure they meet the requirements of the legislation.

The MHRA recognises that there is opportunity to improve patient information based upon user research, to ensure it fulfils the needs of this patient group and others. They are also committed to embedding patient voices across the regulatory pathways as part of their Patient Involvement Strategy 2021. The current strategy is also being refreshed for 2026 re-launch.

The Department and the National Health Service work with suppliers and manufacturers to help improve the accessibility and safe use of medical devices for the management of diabetes among partially sighted and blind people. It is recommended to suppliers that people with experience of visual and hearing impairment should be included and considered in the design of insulin pumps, continuous glucose monitors, and hybrid closed loop systems, as well as in the user information and instructions that accompany their supply and use.

Suppliers of the hybrid closed loop must provide educational materials appropriate for those who are visually impaired, and commissioning recommendations for blood glucose, ketone meters, testing strips, and lancets include recommendations for cohorts of the population, including the visually impaired. These commissioning recommendations are available at the following link:

PRN00037-v3-commissioning-recommendations-following-the-national-assessment-of-blood-glucose-and-ketone-meters.pdf

Finally, the Department is in the process of modernising the listing of medical devices on the NHS Drug Tariff to further improve access by building in incentives for suppliers for cohorts of the population, such as partially sighted and blind people, who need added features.

We are working to improve access to digital services, outcomes, and experiences for the widest range of people, based on their preferences. Patients unable to use digital channels can continue to access services via telephone and through traditional face to face services.

We conduct user research on an ongoing basis with users from diverse backgrounds to ensure our service works for everyone. This includes patients with a range of access needs and diverse groups, for instance ethnic minority groups, those with visual impairments, neurodiversity, and physical impairments. We have recruited users who are blind or partially sighted in community-based research, research with local National Health Service teams, and in remote research, either one to one or in groups. We use the findings of user research to plan and prioritise new work to improve accessibility.

Centrally built services, such as the NHS App and NHS website, are designed to meet international accessibility standards. We are modernising the mobile patient experience within the NHS App, ensuring information is clearly structured and easy to find and understand.

NHS England is working to support implementation of the Accessible Information Standard (AIS) with awareness raising, communication and engagement, and a review of the current e-learning modules on the AIS. The intention is to ensure that staff and organisations in the National Health Service are aware of the AIS and the importance of meeting the information and communication needs of disabled people using these services. The revised standards are expected to be published in summer 2025. In the meantime, the current AIS remains in force and public health and adult social care providers will continue to have due regard for it.

As part of new arrangements that will make information standards mandatory, following the commencement of regulations made under the Health and Care Act 2022, we intend to introduce mandatory information standards in a staged process. The Department and NHS England are considering what will be the first standards to be adopted under this process.

To ensure a frictionless transition from the existing information standards system to the new process for mandatory information standards, information standards made under the existing system will continue to have effect until they have been revoked, have expired, or have met the new procedural requirements and therefore become mandatory.

Following commencement of the regulations made under the Health and Care Act 2022, new arrangements will come into effect to make information standards mandatory. Existing standards will need to go through a new process to become mandatory, and once a standard becomes mandatory, organisations will be expected to comply. The timing for the Accessible Information Standard will be considered along with those of the other existing standards. These arrangements are expected to happen this year, once the regulations have been approved by Parliament.

The intent of making information standards mandatory is to improve the rigour of standards, and the consistency of their application. The implementation of Section 95 should have a beneficial impact on those using services, by contributing to the effective operation of the health and care sector. The Accessible Information Standard is intended to improve the accessibility of information, while other standards often specify the technical basis for ensuring that data flows through the system in a usable and standardised form, improving the quality of care and patient outcomes. Information standards do not affect people’s rights.

NHS England commissioned the North of England Commissioning Support Unit to review compliance with the Accessible Information Standard, prior to reviewing the standard. Their findings matched the independent reviews undertaken by Sign Health and Healthwatch, that implementation was inconsistent. NHS England has considered how to strengthen compliance with the standard, including the requirement to identify local implementation leads, and the development and testing of a self-assessment framework.