Oral Answers to Questions

Monday 7th October 2024 Commons Chamber

The Secretary of State was asked—

[Ben Obese-Jecty (Huntingdon) (Con)]

1. What estimate she has made of the number of pensioners in poverty who will not be entitled to the winter fuel payment in winter 2024-25.

[Wendy Morton (Aldridge-Brownhills) (Con)]

18. What estimate she has made of the number of pensioners in poverty who will not be entitled to the winter fuel payment in winter 2024-25.

[Gregory Stafford (Farnham and Bordon) (Con)]

24. What estimate she has made of the number of pensioners in poverty who will not be entitled to the winter fuel payment in winter 2024-25.

[The Secretary of State for Work and Pensions (Liz Kendall)]

May I say briefly, Mr Speaker, that as my right hon. and learned Friend the Prime Minister has said, 7 October last year was the deadliest day in Jewish history since the Holocaust, and we stand firm in our commitment to bring the remaining hostages home and secure the immediate ceasefire and aid that civilians in Gaza and Lebanon desperately need.

An estimated 880,000 of the poorest pensioners are not claiming the pension credit they are entitled to, so they do not get the winter fuel payment or pension credit of up to £3,900 a year. That is why we have launched the biggest ever drive to increase pension credit uptake and ensure that the poorest pensioners get the support they deserve.

[Ben Obese-Jecty]

Having spent the run-up to the election scaring pensioners into voting for them by claiming it was the Conservative Government who were a threat to their wellbeing, some of our poorest pensioners will now be forced to find out how difficult it is to keep warm huddled around Labour’s gaslight. Given that the Government’s own equality analysis states that only 100,000 of the 880,000 pensioners who are eligible for pension credit are expected to apply for it, if all those who are eligible do apply, how much more will that cost compared with the initial saving from removing the winter fuel payment?

[Liz Kendall]

I say gently to the hon. Gentleman that upon coming into government, we discovered that 880,000 pensioners are not claiming the pension credit they are entitled to. Given that his former Government failed to take action to deal with that issue, I suggest that instead of making that point, he works with his council to increase pension credit uptake and looks at the £1.8 million we have given to Peterborough council to make sure that all the help for pensioners, including on winter fuel, is made available.

[Wendy Morton]

I remain deeply concerned about the pensioners in my constituency who will not be entitled to the winter fuel payment this winter—we are now into October. Given that we now know that just 14% of pensioners in absolute poverty receive pension credit, how can the Minister justify her Government’s claim that they are focusing support on those in the greatest need?

[Liz Kendall]

Again, I say to the right hon. Lady that the reason so many of the poorest pensioners are missing out is that her Government failed to increase pension credit uptake. We have launched the biggest ever programme to increase uptake of pension credit. For the first time, we will be writing to all pensioners on housing benefit, and I urge the right hon. Lady to work with her local council and others to make sure that the poorest in her constituency get the money they are entitled to.

[Gregory Stafford]

Over 18,000 people in my constituency will lose the winter fuel payment, but this is not about figures; it is about individuals, which is why I am running a pensioners advisory service on Friday to help them with this issue. This is about people, so what does the Secretary of State say to people such as Rita in my constituency, who is looking after her husband who has multiple sclerosis and who will not be eligible for pension credit and therefore the winter fuel payment?

[Liz Kendall]

I know that the hon. Gentleman has focused over many years on health and healthcare issues, and I would say to him that we are in this situation because his Government left a £22 billion black hole in the public finances. Unlike Conservative Members, we take our responsibilities seriously, and I would urge him to work with his councils—they have received £7.1 million in Hampshire and £5.3 million in Surrey from the household support fund—to make sure that all pensioners get the money they are entitled to.

[Mr Speaker]

I call the Chair of the Work and Pensions Committee.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

I welcome the work that my right hon. Friend is doing in ensuring that the uptake of pension credit is increased, but there are genuine concerns about people who are just above that threshold who will remain in poverty—just under a quarter of a million in the north-west alone. In addition to the fantastic commitment there has been through the household support fund, will my right hon. Friend be undertaking any other mitigations to ensure that those pensioners living in poverty, particularly disabled pensioners, will not fall foul of this?

[Liz Kendall]

I thank my hon. Friend for her question, and I welcome her to her position as Chair of the Select Committee. Alongside our work to increase pension credit uptake, the household support fund is available for those just above the pension credit level. My own council has done a lot of work to make sure that pensioners just above that level can get extra help with the costs of heating or energy debt. There is also the warm home discount, which is available not just to those on pension credit, but again to those just above that level if they are on low incomes and have high housing costs.

[Rachael Maskell (York Central) (Lab/Co-op)]

I congratulate the Secretary of State on her ambition to sign people up to pension credit, but we know that about 780,000 people will not sign up in time and also that there are 1 million people in fuel poverty above that mark. Given that we are really worried now, as winter is approaching, about the impact that this is going to have, particularly on the health of older people, will she look at the work done by Energy Systems Catapult and NHS Gloucestershire on social prescribing to ensure that people can receive energy payments in that way?

[Liz Kendall]

My hon. Friend raises a very important point. This is not just about urging people to come forward and claim. We are writing to pensioners on housing benefit for the first time ever, and I am determined to bring forward the merger of housing benefit and pension credit, which the former Government delayed for years. I very much agree about the need to bring together social prescribing with help from the household support fund and other areas to make sure pensioners get all the help they need, and about the need to work with frontline NHS staff, as we are also doing, to make sure that the poorest who may be stuck at home with chronic conditions also know what they are entitled to.

[Alistair Strathern (Hitchin) (Lab)]

It is clear that one of the drivers of pensioner poverty is the sheer number of pensioners eligible for pension credit who have been left not claiming it for successive years by the previous Government. I welcome the Secretary of State’s zeal for making sure that we put that right, but how can we as Members from across the House work with her Department to make sure that there are no unnecessary barriers for those who are eligible and in need of pension credit to claiming it this winter?

[Liz Kendall]

I would urge all hon. Members in this House to work with their local councils, as I am doing, to make sure that those on housing benefit and other pensioners know what they are entitled to, and to make sure that their councils know that the household support fund—the £421 million we have set aside this year, despite all the problems we face—is also available to those pensioners just above the pension credit level.

[Mr Speaker]

I call the shadow Secretary of State.

[Mel Stride (Central Devon) (Con)]

In the general election, the Labour party promised that it had no plans to means-test the winter fuel allowance, yet we learn that millions of pensioners are to be affected. Indeed, in 2017 the right hon. Lady’s party produced an analysis suggesting that around 4,000 pensioners would die prematurely were this policy to be brought into effect. Does she stand by that figure of around 4,000? If not, how many premature deaths does she believe will occur as a result of this policy?

[Liz Kendall]

In 2017, the right hon. Gentleman’s party manifesto promised to means-test winter fuel payments. Until Conservative Members know that they have to apologise to the British people for the 200,000 extra pensioners in poverty over the past 14 years, and for a £22 billion black hole in the public finances, which we are now putting right but that has put the public finances at risk, they will remain on the Opposition Benches and we will remain on the Government Benches.

[Mel Stride]

I think I need to correct the right hon. Lady: there were actually 200,000 fewer pensioners in absolute poverty under the previous Conservative Government. She quite rightly is pressing the uptake of pension credit, but if all those who are eligible for it take it up, that will cost £3.8 billion, which is substantially more than the saving that is scored at £1.4 billion. If she is successful in her aspiration, the costs will substantially outweigh the savings; if she is not successful, potentially millions of pensioners will be plunged further into poverty. May I ask her which it is?

[Liz Kendall]

There are 200,000 more pensioners in poverty, and I am happy to put those figures into the public domain to set the record straight. The savings we have put forward take into account the increase in uptake that we foresee. Unlike Conservative Members, we are determined and will do everything possible—they should perhaps ask themselves why they first announced the merger of pension credit and housing benefit in 2012 and then put it off until 2028—to change things and get people the money they are entitled to. We will bring that forward to ensure that all the poorest pensioners get what they are entitled to.

[Mr Speaker]

I call Liberal Democrat spokesperson Steve Darling.

[Steve Darling (Torbay) (LD)]

There are 2.7 million pensioners over the age of 80 who would have benefited from the £300 winter fuel allowance. They are among the most vulnerable in our society. The right hon. Lady is right to say that the previous Government let them down, but let us not add insult to injury and have the new Government let them down. Can she reassure the House that she will reverse the regressive approach that she has taken to the winter fuel allowance, and not hit the most vulnerable people who are over 80?

[Liz Kendall]

I thank the hon. Gentleman for his question. He will know that this was not a decision that we wanted or expected to make. The reason we have taken it is that we have to deal with the £22 billion black hole in the public finances left by Conservative Members. But in doing so, we will as a progressive party always prioritise the very poorest pensioners. That is why we are so determined to end a situation where up to 880,000 people miss out on the winter fuel allowance because they are not getting pension credit. We are determined to put that right.

[Johanna Baxter (Paisley and Renfrewshire South) (Lab)]

2. What steps she is taking to reduce the time taken for Access to Work claims to be processed.

[The Minister for Employment (Alison McGovern)]

I thank my hon. Friend for her question. Labour’s manifesto said that we will tackle the backlog of Access to Work claims, and we will. We have improved the process and increased the number of staff processing claims, but there is more to do and that work is ongoing.

[Johanna Baxter]

Does the Minister agree that delays to the processing of Access to Work claims not only impact the individual and their health, particularly their mental health, but impact their ability to fulfil their potential and contribute to our economy? What further steps will she take to ensure that the process for helping disabled people back into work is reformed, to ensure that it is genuinely one of support that allows people to fulfil their potential and enables businesses to thrive?

[Alison McGovern]

I agree wholeheartedly with my hon. Friend. Disabled people have the right to work like everybody else. We have an ambition to see an 80% employment rate in this country, and we cannot do that without the contribution of people with disabilities. We are working on an employment White Paper and developing our policies, and we want everybody in this country to make their full contribution, especially disabled people.

[Mr Will Forster (Woking) (LD)]

3. What assessment she has made of the effectiveness of the Child Maintenance Service in collecting payments.

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

The Child Maintenance Service is committed to ensuring that separated parents support their children financially and to taking robust enforcement action against those who do not do so. Between March 2023 and March this year, the percentage of parents paying something towards maintenance through collect and pay increased from 65% to 69%. This Government recognise that child maintenance payments play a crucial role in keeping hundreds of thousands of children out of poverty each year, and we are determined to do all we can to increase those collection levels further.

[Mr Forster]

Given that around half of children in separated families—that is 1.8 million children—are receiving no support from their non-residential parent, does the Minister know when that figure might change?

[Andrew Western]

The hon. Gentleman raises an important point about those families who receive no support. I am told that the figure is actually around 40%, but none the less it is not good enough. Although there are varied reasons for that—indeed, there are some parents who do not want an arrangement—we are looking, as he may be aware, at a recently concluded consultation on the future of the Child Maintenance Service. We will consider our next steps with a view to trying to increase collection levels wherever we can.

[Mr Speaker]

Members have to stand to be called. I am not a mind reader; I am pretty good, but I cannot win the lottery.

[Andrew Cooper (Mid Cheshire) (Lab)]

Two constituents have contacted me with separate but similar cases relating to obtaining child maintenance payments from abusive ex-partners. In both cases, their abusers have been able to use features of the system to avoid paying their fair share to their victims and their children, leaving my constituents with a shortfall of thousands of pounds. Can my hon. Friend tell me what steps are being taken to reform the child maintenance system to protect victims of abuse, such as my constituents?

[Andrew Western]

The Department takes domestic abuse extremely seriously. My hon. Friend will be keen to hear that the recently concluded consultation I referenced in my previous answer looked to address some of the issues with the direct pay service. Indeed, it consulted on the potential removal of that service moving forward. That service has been open to abuse and has led to victims of domestic abuse continuing to be terrorised. That is unacceptable, and we will look to address it moving forward.

[Bradley Thomas (Bromsgrove) (Con)]

4. If she will make an assessment of the potential impact of means-testing for winter fuel payment on people with medical conditions that are exacerbated by cold weather.

[The Parliamentary Under-Secretary of State for Work and Pensions (Emma Reynolds)]

I welcome the hon. Gentleman to his place. Pensioners with a long-term health condition or disability may be eligible for disability-related benefits, such as disability living allowance or attendance allowance, and these benefits also provide for an additional amount in pension credit for those on low incomes.

[Bradley Thomas]

The Government’s impersonal approach is cold comfort to thousands of disabled pensioners, including Ann in my constituency. She has to boil water to prevent infection and uses an electric nebuliser, and as a result she has high energy usage to protect her health. Can the Minister tell Ann what sacrifices she should make to protect her health this winter?

[Emma Reynolds]

This is a decision that we neither wanted nor expected to make, but when we came into office there was a £22 billion black hole in the public finances. There are mitigations in place. We have extended the household support fund and the hon. Gentleman’s council will receive an extra £3.9 million. We are increasing the state pension. Through the triple lock, the state pension will increase by £1,700 in this Parliament. We will also deliver the warm home discount scheme, and I hope he will join me in making sure that every pensioner who is eligible for pension credit receives it, which will passport them to the winter fuel payment.

[Neil Duncan-Jordan (Poole) (Lab)]

We know that 2 million older people currently live in poverty in this country, with millions more with incomes just above the poverty level. Does the Minister agree that the Government should set up a pensioner taskforce to look at how pensioner poverty can be tackled once and for all?

[Emma Reynolds]

I thank my hon. Friend for that question. I will meet him and any other Members of this House who have concerns on this matter.

[Blake Stephenson (Mid Bedfordshire) (Con)]

6. What steps she is taking to ensure pensioners who are eligible for but have not previously claimed pension credit receive a winter fuel payment in winter 2024-25.

[Paul Davies (Colne Valley) (Lab)]

8. What steps her Department is taking to help increase uptake of pension credit.

[The Parliamentary Under-Secretary of State for Work and Pensions (Emma Reynolds)]

We have been running a national campaign since September across a range of channels, including print and broadcast media, to encourage pensioners to check their eligibility and make a claim, and we will continue to work with external partners, local authorities and devolved Governments to boost the take-up of pension credit.

[Blake Stephenson]

Around 93% of pensioners in Mid Bedfordshire face losing the winter fuel payment this year; some of them earn less than £1,000 a month. What further support will the Minister give them to fill Labour’s black hole in their household finances so that they can keep warm this winter?

[Emma Reynolds]

The winter fuel payment was once described as the

“largest benefit paid to pensioners…regardless of need, giving money to wealthier pensioners when working people on lower incomes do not get similar support.”

Those are not my words, but the words of the Tories’ 2017 manifesto.

[Paul Davies]

Claiming pension credit can provide pensioners with additional help for housing costs, council tax and heating bills. We all have a duty to boost pension credit uptake to ensure that low-income pensioners in all our constituencies receive the necessary support. I welcomed the Deputy Prime Minister and the Work and Pensions Secretary collaborating with local authorities and charities for the annual pension credit week of action, which took place during recess. What more can be done to ensure that low-income pensioners receive pension credit?

[Emma Reynolds]

We were pleased to see 160 local authorities respond positively to our call for action. They are working with us to drive the boost in uptake of pension credit. Apart from the national campaign that we have been running, we will bring together the administration of housing benefit and pension credit in a way that the former Government failed to do.

[Mohammad Yasin (Bedford) (Lab)]

7. What progress she has made on responding to recommendations on compensation made by the Parliamentary and Health Service Ombudsman in his report on changes to women’s state pension age.

[Adrian Ramsay (Waveney Valley) (Green)]

23. What her Department’s timetable is for responding to the recommendations on compensation made by the Parliamentary and Health Service Ombudsman in his report on changes to women’s state pension age.

[The Parliamentary Under-Secretary of State for Work and Pensions (Emma Reynolds)]

I was the first Minister for eight long years to meet Women Against State Pension Inequality campaigners to hear their experiences directly. However, we do need time to carefully consider the ombudsman’s report and evidence before we can outline our approach.

[Mohammad Yasin]

I have long supported women in Bedford born in the 1950s who have been failed by the DWP. We must do right by the WASPI women, some of whom are struggling to make ends meet. Will the Minister tell them today when the Government will respond to the report by the Parliamentary and Health Service Ombudsman, which recommended a compensation scheme?

[Emma Reynolds]

The ombudsman’s report is a serious report that took six years to complete and deserves serious consideration. We are carefully reviewing the details of that complex report and will come to a conclusion in the round.

[Adrian Ramsay]

I echo the sentiments of the hon. Member for Bedford (Mohammad Yasin) on this serious injustice, which is being compounded by the lack of swift action for redress. It really matters to all our constituents, including mine in Norfolk and Suffolk, where I have spoken to the local WASPI women group, which highlighted just how a big an impact it is having, including on women born in the 1950s who are struggling to make ends meet. Will the Minister please set out the timescale by which she will respond to the report and the action that will be taken?

[Emma Reynolds]

The ombudsman took six years to look into what is a serious, significant and complex set of cases. We need time to look at that seriously, and we are doing precisely that.

[Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)]

9. What steps she is taking to support vulnerable people into work.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

We are committed to supporting vulnerable customers into work. At jobcentres, for example, we can identify the support needed and signpost people to courses or organisations to help them overcome barriers. We will be saying more about our proposals in the forthcoming employment White Paper.

[Dame Meg Hillier]

In my local jobcentre on Mare Street in my constituency, there is an extremely good team of DWP staff who work closely with vulnerable constituents to help them overcome the hurdles to getting benefits and getting into work. However, for people with fluctuating conditions, and particularly mental health conditions, there are many barriers both for them and for prospective employers. I wonder whether the Minister could give us a taster of what might be in the White Paper in terms of support for employers in particular to encourage them to take on people with such challenges.

[Sir Stephen Timms]

I very much welcome my hon. Friend’s positive report of the work in her local jobcentre. She highlights a major challenge behind a significant proportion of increased inactivity over the past few years. We will set out our response in the “Getting Britain Working” White Paper, but we are already providing tailored support in partnership with NHS talking therapies and individual placement and support in primary care. My hon. Friend is absolutely right that there is a good deal more to be done.

[Josh Babarinde (Eastbourne) (LD)]

Conservative-run East Sussex county council is threatening to close the Steps to Work programme, as well as Linden Court in Eastbourne, which supports people with learning disabilities to work towards employment. Will the Minister urge the county council to halt its plans and to consider alternatives such as selling off council buildings to raise the funds needed to provide these essential services for people with learning disabilities?

[Sir Stephen Timms]

The hon. Gentleman draws my attention to a concerning development. My view is that we need more support for people with learning disabilities to get into work, not less. If he sends me the details of the concerns he has raised, I will be happy to look into them further.

[Mr Speaker]

I call the shadow Minister.

[Mims Davies (East Grinstead and Uckfield) (Con)]

The well-received and groundbreaking Buckland review of autism employment focused on the action needed to help to tackle the lack of opportunities and outdated recruitment practices that do not meet the employment needs of autistic people. How is the Minister—I welcome him to his place—going to use this review, which I seem to remember him welcoming, to tackle the lack of understanding and ongoing stereotypes to help to make real change via Access to Work and other DWP interventions?

[Sir Stephen Timms]

I thank the hon. Lady for her welcome. I am looking forward to a meeting with Sir Robert later on this month, and we will be talking exactly about that matter.

[Mims Davies]

I thank the right hon. Gentleman for that answer. The disability action plan mid-year update is now somewhat overdue. Can the Minister confirm to the House when there will be a much-needed update? In helping vulnerable people to thrive in all walks of life, whether in employment or in respect of equality of opportunity, will the Minister’s Government commit, like the previous Conservative Government did, to working towards hosting the 2031 Special Olympics?

[Sir Stephen Timms]

We will be saying more and we will provide an update in the forthcoming “Getting Britain Working” White Paper. If the hon. Lady would like to drop me a line about the Special Olympics, I would be happy to look into that as well.

[Stuart Anderson (South Shropshire) (Con)]

10. What assessment she has made of the adequacy of the accessibility of jobcentres to people living in rural areas.

[The Minister for Employment (Alison McGovern)]

We need jobcentres to be better everywhere, including those in rural areas with unique challenges. In the autumn we will publish a White Paper on our plans to transform the employment support system, which will change jobcentres. I welcome input on that issue from Members from all parts of the House.

[Stuart Anderson]

In South Shropshire, youth unemployment has risen over the past month. What is the Minister going to do to stop this worrying trend in rural communities like mine?

[Alison McGovern]

I thank the hon. Member for bringing that point to the House; it is a major focus of the work that is currently going into the White Paper. We have had very worrying developments for young people since the pandemic, and we need to do much better to give them the best possible start in life. I will say it again: on this issue we welcome input from Members on all sides of the House.

[Jenny Riddell-Carpenter (Suffolk Coastal) (Lab)]

Housing associations are the second largest investor in employment support in the UK, second only to the Department for Work and Pensions. Their work invests in employment support for some of the hardest-to-reach communities, including rural communities such as mine in Suffolk Coastal. Will the Minister commit to working with housing associations to co-design and co-invest employment support over this Parliament?

[Alison McGovern]

I thank my hon. Friend again for her very welcome point. Housing associations are extremely important for connecting with residents, who often have multiple vulnerabilities. When thinking about the journey into work we need joined up services between the NHS, the local authority and our housing associations. They will be a part of the future partnership, and I look forward to working with her for her constituency.

[Patrick Hurley (Southport) (Lab)]

11. What recent assessment her Department has made of the effectiveness of Jobcentre Plus in helping people get back into work.

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

To be frank, the current system is focused on the problems of yesterday. In the last Parliament, economic inactivity increased and the employment rate fell. We are planning fundamental reforms to the system that will focus on the problems of today and get more people into work, details of which will be set out in our forthcoming White Paper, “Get Britain Working”.

[Patrick Hurley]

Will the Minister set out how the proposed merger between Jobcentre Plus and the National Careers Service will help to tackle economic inactivity and change the way that jobcentres work with their customers?

[Andrew Western]

I thank my hon. Friend for his question; I was pleased to hear that one of his earliest visits as the first ever Labour Member for Southport was to his local jobcentre with the Minister for Employment, who I know would want me to commend all the staff at the Southport jobcentre. The truth is that, at present, jobcentres seem to function more as places from which benefits are administered than as centres supporting people into work. The merger of Jobcentre Plus and the National Careers Service will address that, enabling us to get more people into employment and help those on low pay increase their earnings, through more personalised and localised support, ensuring that no one is left behind.

[Tim Farron (Westmorland and Lonsdale) (LD)]

The challenge that jobcentres in Kendal and the rest of Cumbria face, as well as getting people back into work, is the fact that our workforce in Westmorland is far too small. The average house price in our constituency is 12 times average earnings, and waiting lists for social housing are through the roof. Some 66% of all employers surveyed in our community recently said that they were working below capacity because they could not find enough staff, so if we want to tackle the problem in our economy, we need to do two things: first, increase the amount of social housing and secondly, allow more flexible visa arrangements. Would the Minister’s Department work with housing colleagues to provide more housing grants for our community and sign up to the youth mobility visa arrangements?

[Mr Speaker]

Order. The hon. Member should know better. He gets in a lot, so he should not take advantage of other Members.

[Andrew Western]

The hon. Member will be pleased to know that we intend to work considerably more flexibly to support the needs of communities in a varied and bespoke way. He has particular challenges because of the rural nature of his constituency and various other factors, but he will appreciate that I will not make housing or Home Office policy on the hoof from the Dispatch Box.

[Mr Speaker]

I call the shadow Minister.

[Mims Davies (East Grinstead and Uckfield) (Con)]

Jobcentres are extremely good, as we just heard from the hon. Member for Hackney South and Shoreditch (Dame Meg Hillier), who is leaving the Chamber. Yet the new Minister for Employment previously described jobcentres as places nobody wants to go, and claimed that they do not offer real help. Our jobcentres help to ensure that almost 4 million more people have work, compared with when her party left office in 2010. More than 2 million of those employed are women. Will the Minister and the DWP team who have made disparaging remarks apologise to work coaches and DWP staff, who she and they have rubbished but who now have to look up to them as the new ministerial team?

[Andrew Western]

I fear that the hon. Lady has misunderstood the criticism, which is levied not at our outstanding work coaches but at the policies of the previous Government, who have left us with economic inactivity at its highest rate in years. We are the only G7 economy with a lower employment rate than before the pandemic. Those are the challenges that we have been left with, and the problems that we will solve.

[Josh Newbury (Cannock Chase) (Lab)]

12. What guidance her Department has issued to private contractors working in partnership with Jobcentre Plus on reimbursing claimants’ travel costs.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

Provider guidance, which is published on gov.uk, makes clear that contractors on all our employment programmes must reimburse customers’ reasonable travel costs.

[Josh Newbury]

I thank the Minister for that response. My constituent Connor is in a predicament: he is out of pocket for taxi fares to weekly or even twice weekly sessions with a Jobcentre Plus private contractor. Connor told me that the sessions last barely 15 minutes and are not helping him to reach his goal of becoming a mechanical engineering apprentice. Will the Minister review the value of Jobcentre Plus private contracts to both jobseekers and taxpayers?

[Sir Stephen Timms]

My hon. Friend is absolutely right. Performance is reviewed regularly and there are customer satisfaction surveys, but unlike the previous Government, this Government want to publish performance data so that everybody can see what is going on.

[Jim Shannon (Strangford) (DUP)]

I thank the Minister very much for his response. I think everyone wishes for claimants to be able to get job opportunities without finding themselves in a financial mess due to having to pay out for travel costs when they should be reimbursed. This is a big issue in my constituency in Northern Ireland. Will the Minister help directly those constituents who have been accordingly disadvantaged?

[Sir Stephen Timms]

I am grateful to the hon. Gentleman. I am not familiar with the arrangements in Northern Ireland, but certainly in the rest of the UK it is very clear that contractors ideally need to pay up-front, buy tickets and give them to the jobseeker before they embark on their journey, or, if not, reimburse them very quickly on production of a receipt.

[Torsten Bell (Swansea West) (Lab)]

13. What steps she is taking to progress the work of the child poverty taskforce.

[The Secretary of State for Work and Pensions (Liz Kendall)]

Tackling child poverty is a top priority for the new Government, and a personal priority for me. Children cannot fulfil their potential without food in their belly or a decent roof over their head, and we cannot fulfil our potential as a country when the talents of so many are left behind. That is why our new child poverty taskforce will drive action across every area of government to drive up family income, drive down family costs and give every child the best start in life.

[Torsten Bell]

I welcome the establishment of the child poverty taskforce. How will the taskforce ensure that lessons, including on the role of housing costs in driving up relative poverty and the necessity of growth to drive down absolute poverty, will be learnt from previous attempts to drive down child poverty in Wales and across the UK?

[Liz Kendall]

My hon. Friend makes a very important point about learning the lessons from the last time we were in government and lifted more than 600,000 children out of poverty, and looking at similarities and differences, not least that there are more children growing up in poverty in households, whether in the private rented sector or in social housing, and that there are more children growing up poor in a household where somebody works. Getting and creating more good quality jobs, and helping families into those jobs, is absolutely a crucial part of our child poverty plan.

[Kirsty Blackman (Aberdeen North) (SNP)]

Yet we have a situation where families with more children are impacted by the two-child cap and the benefit cap, and the Government are refusing to get rid of those things. At a stroke, they could lift thousands of children out of poverty and improve, overnight, their life chances. I appreciate the fact that the Government have the child poverty taskforce, but that is not making a difference to these children today, is it?

[Liz Kendall]

I am under no illusion about the impact 14 years of the Conservatives and the social security system has had on child poverty. That is why we are determined to take action across government to increase family incomes, drive down costs and, crucially, put in place long-term support, particularly in the early years. We will produce the strategy by spring. I am absolutely sure that every part of the plan will lift more children out of poverty.

[Luke Akehurst (North Durham) (Lab)]

14. What assessment she has made of trends in the level of child poverty in the last 10 years.

[The Secretary of State for Work and Pensions (Liz Kendall)]

The last Labour Government lifted 600,000 children out of poverty. Under the Conservatives, the number went up by 700,000. There are now more than 4 million children living in poverty in the UK in the 21st century. In one of the richest countries in the world, that is a complete disgrace. That is why the work of the child poverty taskforce, which I co-chair with the Education Secretary, is so urgent and so important.

[Luke Akehurst]

Almost a third of children in the north-east live in poverty. The problem is particularly acute in the region. Will the Secretary of State work with our Mayor of the North East, Kim McGuinness, on her excellent regional plans to reduce child poverty?

[Liz Kendall]

Yes, we have already met Kim McGuinness, on 19 September, when she set out the actions she is already taking. Let me say to Members on both sides of the House that our strategy will be out in the spring, but we will not be waiting until then to act. Nationally, we have put £421 million into the household support fund to help the poorest families, and mayors such as Kim McGuinness are doing amazing work: they are working with schools to ensure that people claim the benefits to which they are entitled, and, crucially, working with businesses to help them to do all that they can to tackle in-work poverty and ensure that working families receive the money for those children.

[Alison Hume (Scarborough and Whitby) (Lab)]

15. What steps she is taking to tackle carer’s allowance overpayments.

[Anna Dixon (Shipley) (Lab)]

16. What steps she is taking to tackle carer’s allowance overpayments.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

The work of unpaid carers is vital and often heroic, and we are determined to give them the support that they need. We are currently looking at options for tackling the problem of overpayments, including the possible introduction of a text message alert service.

[Alison Hume]

Carers make incredible sacrifices to care for loved ones, but they can be left deep in debt as a result of repaying the allowance after unintentionally breaching the qualifying rules. Does my right hon. Friend agree that we, as a society, have a duty of care to carers, and can he say more about the progress that the Government are making in overhauling carer’s allowance and addressing the earnings cliff edge?

[Sir Stephen Timms]

My hon. Friend is absolutely right, and I agree that we need to support carers properly. We want to get to the bottom of what has gone wrong with these overpayments and why so many people have been caught out. We have been piloting the introduction of a text message service, as I have mentioned, which has involved texting 3,500 claimants to alert them when His Majesty’s Revenue and Customs informs the DWP that they have breached the current earnings limit. We are currently looking at the results, and if they are positive, that will be the first step towards addressing the overpayments problem. We will need to do more, but it will be a good first step.

[Anna Dixon]

There are nearly 1,200 recipients of carer’s allowance in Shipley. The current earnings limit leaves people vulnerable to accidentally accruing overpayments if they become ineligible for the allowance, and it also acts as a disincentive, deterring people from working as much as they would like to. Will the Government consider raising the earnings limit?

[Sir Stephen Timms]

My hon. Friend has written to me about this matter, and I welcome her commitment to making progress. In an excellent piece of work, the former Work and Pensions Committee made a number of recommendations on the earnings rules, and once the new Committee is in place, we shall respond to the former Committee’s proposals.

[Robin Swann (South Antrim) (UUP)]

The Minister has referred to the army of carers that we have across the country, but we also have an army of unpaid carers who are being deterred from applying for carer’s allowance because of concerns about the financial implications. Can the Government reassure those who have not yet come forward that they will be supported properly?

[Sir Stephen Timms]

I very much hope that we can, because the hon. Gentleman is right: there is a good deal of anxiety about these overpayment problems. We hope that the alert service will at least inform people when they run into a problem so that they do not then develop a large overpayment, which has happened all too often in the past, but we also need to look at the other arrangements relating to carer’s allowance in order to provide the reassurance for which the hon. Gentleman has rightly called.

[Dr Rupa Huq (Ealing Central and Acton) (Lab)]

17. What assessment she has made of trends in the number of benefit sanctions in the last five years.

[The Minister for Employment (Alison McGovern)]

In May 2019 the universal credit sanction rate was 3.17%. It reduced considerably during the pandemic, gradually returning to 3.51% by November 2021. It then continued to rise, reaching a peak of 7.29% in October 2023, but it is now falling, with a rate of 6.17% in May 2024.

[Dr Huq]

According to recent research by Gingerbread, a high percentage of sanctions have been misapplied to single parents, not because they have not met the job search requirements but because of missed meetings for reasons connected with childcare. Max, a bereaved single dad of two, had his sanction overturned, which involved a fairly challenging process. Will my hon. Friend please look into the possibility of overhauling the mess of a system that was left behind by that lot over there?

[Alison McGovern]

I thank my hon. Friend for her question and, through her, I would like to thank Gingerbread for its work on this issue. There have always been, and always will be, conditions attached to social security, but the past 14 years show what happens when we have a Government who are more interested in blaming people and creating cheap headlines than offering real help. In our manifesto, Labour committed to review universal credit so that it makes work pay and tackles poverty, and the report that Gingerbread has written will also help inform our child poverty taskforce.

[Chris Webb (Blackpool South) (Lab)]

T1. If she will make a statement on her departmental responsibilities.

[The Secretary of State for Work and Pensions (Liz Kendall)]

I am determined to put transparency at the heart of the DWP, so I have today published 31 reports that were sat on by the previous Government—something that my right hon. Friend the Minister for Social Security and Disability has long campaigned for. Under this Government’s leadership, the DWP will be honest about the problems that the country faces and focused on the solutions needed to help people build a better life. That starts with our forthcoming White Paper, to get Britain working again.

[Chris Webb]

I first joined WASPI women—Women Against State Pension Inequality Campaign—in their welcome campaigning activity back in 2017. Seven years later, they are still fighting for justice. Can the Minister assure women in my constituency and across the country that she will act urgently, unlike the previous Government, and bring this injustice to an end?

[Liz Kendall]

I thank my hon. Friend for his question. I met representatives of the WASPI campaign before this Government were elected. My hon. Friend the Minister for Pensions was the first Minister to meet them in eight years. It really is a serious report that requires serious consideration. We will do everything possible to get this issue resolved as soon as possible.

[Mr Speaker]

I call the shadow Secretary of State.

[Mel Stride (Central Devon) (Con)]

On 10 September, two days before recess, I led a debate in this Chamber, secured by the Conservative party, on the winter fuel allowance. The right hon. Lady spoke just now about transparency, but there was no equality impact assessment made available for that debate. Indeed, on 30 August, by way of a written question, my hon. Friend the Member for Hinckley and Bosworth (Dr Evans) established that the Government had no intention of publishing that particular report. Yet on 13 September—two days after the debate and the vote, and one day after Parliament had risen—the report was made available. It was clearly, in my opinion, deliberately withheld. Does the right hon. Lady agree?

[Liz Kendall]

That is not true. The Conservative Government did not even allow the Office for Budget Responsibility to do an analysis of Liz Truss’s disastrous mini-Budget and sat on 31 publications that, under their own rules, should have been published. We published an equality analysis. The right hon. Gentleman will know that that was never done for secondary legislation when he was in government, but this Government will be open and transparent, which is what we are already doing.

[Paul Davies (Colne Valley) (Lab)]

T5. Since the election, numerous constituents have contacted me to raise concerns about the Child Maintenance Service’s inefficiency in collecting arrears payments. Can the Minister outline the measures being taken to enhance the service’s effectiveness in this area?

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

My hon. Friend is entirely right to raise this issue. He will be pleased to know that this Government are looking to utilise new powers to obtain a liability order without recourse to the courts, reducing the time taken to secure such an order from 22 weeks to around six.

[Mr Speaker]

We come to the Liberal Democrat spokesperson.

[Steve Darling (Torbay) (LD)]

Mr Speaker, may I draw your attention to a report recently published by the University of Bath, which highlights that benefit claimants face a series of cliff edges if they claim additional funds? If a family earn just £7,399, they lose the ability to claim free school meals. What plans does the Minister have to tackle the lack of compassion in the system?

[The Minister for Social Security and Disability (Sir Stephen Timms)]

I am not familiar with the report to which the hon. Member refers, but we committed in our manifesto to reviewing universal credit, nearly 15 years after it was first launched. The cliff edge issue and others will be among those that we will want to look at in the course of that review.

[Melanie Ward (Cowdenbeath and Kirkcaldy) (Lab)]

T6. After 14 years of Tory economic chaos and 17 years of Scottish National party public service failure, as many as one in four children in my constituency now live in poverty. Last year the Scottish Children’s Commissioner said that the former First Minister, Nicola Sturgeon, had “absolutely” failed young people in Scotland. Does the Secretary of State agree that tackling child poverty will be a crucial part of the work of this Labour Government? As part of the important work that she is doing with the taskforce to develop a new child poverty strategy, will she come to my constituency—

[Mr Speaker]

Order. These are topical questions, so please can we keep them short? I have to try and get through the list to help others.

[Liz Kendall]

My hon. Friend has raised these issues with me before, and I will absolutely meet children, families and child poverty organisations from her constituency. We aim to visit every region and every devolved nation as part of that strategy, and I look forward to meeting her and her constituents then.

[Vikki Slade (Mid Dorset and North Poole) (LD)]

T2. Data from Marie Curie suggests that 90,000 people die in poverty every year, many of them after a terminal diagnosis. Even with the help of the special rules system, there have been reports of terminally ill people facing mounds of red tape when trying to claim benefits. Is the Minister satisfied that the current 12-month limit on special rules is sufficient, and has she assessed how the current administrative burden on terminally ill people claiming benefits can be reduced?

[Liz Kendall]

The hon. Lady raises an extremely important question, which I have discussed with a hospice and other organisations such as Marie Curie and Sue Ryder in my own constituency. I want to look at how the system can be made to work as quickly and swiftly as possible, particularly for people at this very difficult time in life, and I would be happy for the Social Security Minister and my office to contact her directly to get more information.

[Marsha De Cordova (Battersea) (Lab)]

T7. Research by Sense has found that none of the computers in jobcentres across Britain are equipped with specialist assistive technology, and it has estimated that it would cost £5 million to ensure that every jobcentre had that specialist assistive technology. Will the Minister commit to introducing a jobcentre assistive technology fund in order to aid disabled people in their quest to look for work?

[The Minister for Employment (Alison McGovern)]

My hon. Friend is an absolute expert on this kind of inclusive change that we need to make to our employment support system so that we can help everybody, and I look forward to working with her on ideas just like that when we bring forward our White Paper in the autumn.

[Olly Glover (Didcot and Wantage) (LD)]

T3. Members of the AEAT pension scheme have collectively lost millions of pounds from their pensions, despite being told that they would be no less favourable following the privatisation of their pension scheme in 1996. The Public Accounts Committee found that they had received inadequate information from the Government and lost money as a result. Will the Minister provide a clear timescale for redress for AEAT pensioners in this unique case, as promised by a previous Pensions Minister?

[The Parliamentary Under-Secretary of State for Work and Pensions (Emma Reynolds)]

I thank the hon. Member for his question. I have looked into this issue, which has a long and complex history, and I would be very willing to meet him to discuss it in more detail.

[Deirdre Costigan (Ealing Southall) (Lab)]

T8. The Secretary of State has today published 31 research papers commissioned but hidden by the previous Government, which among other things provide valuable insight into the experience of disabled people applying for personal independence payments in order to live and work independently. Why does the Minister think the last Government chose not to publish these findings?

[Sir Stephen Timms]

My hon. Friend asks an extremely good question. The policy of the previous Government was to publish all such commissioned research reports within 12 weeks of receiving them. That policy was complied with until 2018, when Ministers stopped complying with it, so we have had to publish all these reports today. My right hon. Friend the Secretary of State’s announcement is a vital first step in rebuilding the trust in the Department that was so shattered by the culture of secrecy, obfuscation and cover-up by Conservative Ministers.

[Sir Julian Lewis (New Forest East) (Con)]

In response to several hon. Members, Ministers have spoken about the complexity of the ombudsman’s report on the WASPI campaign. While appreciating that, may I ask for a statement in principle that the Government will eventually offer significant compensation to the WASPI women?

[Emma Reynolds]

As I said previously, the ombudsman took six years to consider this complex case. We are looking into it very seriously, but I cannot make any announcements today. The right hon. Gentleman will have to wait for our announcement on this issue.

[Mr Alex Barros-Curtis (Cardiff West) (Lab)]

T9. The Government’s proposed youth guarantee will help to ensure that young people are either learning or earning. Of course, the young person’s guarantee is already a key commitment of the Labour-run Welsh Government. Can the Minister assure me and my Cardiff West constituents that this Government will learn from the work being done in Wales?

[Alison McGovern]

I assure my hon. Friend that we will work with the Welsh Government, Welsh local authorities and all our colleagues across the United Kingdom to get the policy right for young people, who I believe have been failed over recent years. It is about time they had the future they deserve.

[Priti Patel (Witham) (Con)]

With employers in Witham and across the country about to be whacked with a barrage of higher taxes, thanks to this Government, how do the Government expect employment levels to stay high? How do they expect small businesses to be at the heart of any employment strategy that they claim to have?

[Liz Kendall]

Under the previous Government, we had the highest taxes in 70 years, and jobcentres to which only one in six employers ever went to recruit. We will transform our jobcentres into a new jobs and careers service, so that people get the help they need, and so that employers can recruit the staff they desperately need.

[Markus Campbell-Savours (Penrith and Solway) (Lab)]

T10. I welcome the Government’s proposed fraud Bill. Can the Minister explain how it will claw back money from people who cheat the system, while also protecting privacy?

[Andrew Western]

I welcome my hon. Friend’s support for the proposed fraud Bill. The level of fraud in the welfare system is absolutely unacceptable; almost £10 billion was lost last year. Increased use of data will be essential to clamping down on both capital fraud and broader fraud. However, we will do that without sharing any information at all with banks and financial institutions.

[Graham Stuart (Beverley and Holderness) (Con)]

I thank the Secretary of State for her personal commitment to transparency. Further to the question asked by the shadow Secretary of State, my right hon. Friend the Member for Central Devon (Mel Stride), will she share with the House how many thousands of people will die as a result of Labour’s choice to cut the winter fuel payment?

[Liz Kendall]

I am very happy to share the data: there are 200,000 more pensioners living in poverty after 14 years of Conservative government. I am also very happy to publish information showing a 152% increase in pension credit claims, thanks to the big, bold campaign run by this Labour Government.

[Oliver Ryan (Burnley) (Lab/Co-op)]

My constituents want a fair and robust welfare system, but they have no truck with fraud. Can the Secretary of State assure my constituents that she is doing everything she can to crack down on fraud, and to make sure that those who genuinely need help get it?

[Andrew Western]

My hon. Friend is correct to raise this issue. As I said, we will not tolerate the current levels of fraud in our welfare system. He will be pleased to note the Prime Minister’s recent announcement of the forthcoming fraud, error and debt Bill, which will begin the necessary work to drive down fraud in the Department.

[Dave Doogan (Angus and Perthshire Glens) (SNP)]

Can I share with the Secretary of State the plight of my constituent, who went without child maintenance payments for six months? That happened not because of anything done wrong by her, or the paying parent, or the paying parent’s employer, which processed the direct deduction of earnings order, but because the Child Maintenance Service misplaced the payments. Will the Secretary of State apologise for that mishap? What plans does she have to rectify that deeply flawed organisation?

[Andrew Western]

I am very sorry to hear of this case. I am not familiar with it, but I will look into it, if the hon. Gentleman contacts me with the details.