Oral Answers to Questions

Andrew Western Excerpts

Monday 7th October 2024 Commons Chamber

[Mr Will Forster (Woking) (LD)]

3. What assessment she has made of the effectiveness of the Child Maintenance Service in collecting payments.

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

The Child Maintenance Service is committed to ensuring that separated parents support their children financially and to taking robust enforcement action against those who do not do so. Between March 2023 and March this year, the percentage of parents paying something towards maintenance through collect and pay increased from 65% to 69%. This Government recognise that child maintenance payments play a crucial role in keeping hundreds of thousands of children out of poverty each year, and we are determined to do all we can to increase those collection levels further.

[Mr Forster]

Given that around half of children in separated families—that is 1.8 million children—are receiving no support from their non-residential parent, does the Minister know when that figure might change?

[Andrew Western]

The hon. Gentleman raises an important point about those families who receive no support. I am told that the figure is actually around 40%, but none the less it is not good enough. Although there are varied reasons for that—indeed, there are some parents who do not want an arrangement—we are looking, as he may be aware, at a recently concluded consultation on the future of the Child Maintenance Service. We will consider our next steps with a view to trying to increase collection levels wherever we can.

[Mr Speaker]

Members have to stand to be called. I am not a mind reader; I am pretty good, but I cannot win the lottery.

[Andrew Cooper (Mid Cheshire) (Lab)]

Two constituents have contacted me with separate but similar cases relating to obtaining child maintenance payments from abusive ex-partners. In both cases, their abusers have been able to use features of the system to avoid paying their fair share to their victims and their children, leaving my constituents with a shortfall of thousands of pounds. Can my hon. Friend tell me what steps are being taken to reform the child maintenance system to protect victims of abuse, such as my constituents?

[Andrew Western]

The Department takes domestic abuse extremely seriously. My hon. Friend will be keen to hear that the recently concluded consultation I referenced in my previous answer looked to address some of the issues with the direct pay service. Indeed, it consulted on the potential removal of that service moving forward. That service has been open to abuse and has led to victims of domestic abuse continuing to be terrorised. That is unacceptable, and we will look to address it moving forward.

[Bradley Thomas (Bromsgrove) (Con)]

4. If she will make an assessment of the potential impact of means-testing for winter fuel payment on people with medical conditions that are exacerbated by cold weather.

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[Patrick Hurley (Southport) (Lab)]

11. What recent assessment her Department has made of the effectiveness of Jobcentre Plus in helping people get back into work.

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

To be frank, the current system is focused on the problems of yesterday. In the last Parliament, economic inactivity increased and the employment rate fell. We are planning fundamental reforms to the system that will focus on the problems of today and get more people into work, details of which will be set out in our forthcoming White Paper, “Get Britain Working”.

[Patrick Hurley]

Will the Minister set out how the proposed merger between Jobcentre Plus and the National Careers Service will help to tackle economic inactivity and change the way that jobcentres work with their customers?

[Andrew Western]

I thank my hon. Friend for his question; I was pleased to hear that one of his earliest visits as the first ever Labour Member for Southport was to his local jobcentre with the Minister for Employment, who I know would want me to commend all the staff at the Southport jobcentre. The truth is that, at present, jobcentres seem to function more as places from which benefits are administered than as centres supporting people into work. The merger of Jobcentre Plus and the National Careers Service will address that, enabling us to get more people into employment and help those on low pay increase their earnings, through more personalised and localised support, ensuring that no one is left behind.

[Tim Farron (Westmorland and Lonsdale) (LD)]

The challenge that jobcentres in Kendal and the rest of Cumbria face, as well as getting people back into work, is the fact that our workforce in Westmorland is far too small. The average house price in our constituency is 12 times average earnings, and waiting lists for social housing are through the roof. Some 66% of all employers surveyed in our community recently said that they were working below capacity because they could not find enough staff, so if we want to tackle the problem in our economy, we need to do two things: first, increase the amount of social housing and secondly, allow more flexible visa arrangements. Would the Minister’s Department work with housing colleagues to provide more housing grants for our community and sign up to the youth mobility visa arrangements?

[Mr Speaker]

Order. The hon. Member should know better. He gets in a lot, so he should not take advantage of other Members.

[Andrew Western]

The hon. Member will be pleased to know that we intend to work considerably more flexibly to support the needs of communities in a varied and bespoke way. He has particular challenges because of the rural nature of his constituency and various other factors, but he will appreciate that I will not make housing or Home Office policy on the hoof from the Dispatch Box.

[Mr Speaker]

I call the shadow Minister.

[Mims Davies (East Grinstead and Uckfield) (Con)]

Jobcentres are extremely good, as we just heard from the hon. Member for Hackney South and Shoreditch (Dame Meg Hillier), who is leaving the Chamber. Yet the new Minister for Employment previously described jobcentres as places nobody wants to go, and claimed that they do not offer real help. Our jobcentres help to ensure that almost 4 million more people have work, compared with when her party left office in 2010. More than 2 million of those employed are women. Will the Minister and the DWP team who have made disparaging remarks apologise to work coaches and DWP staff, who she and they have rubbished but who now have to look up to them as the new ministerial team?

[Andrew Western]

I fear that the hon. Lady has misunderstood the criticism, which is levied not at our outstanding work coaches but at the policies of the previous Government, who have left us with economic inactivity at its highest rate in years. We are the only G7 economy with a lower employment rate than before the pandemic. Those are the challenges that we have been left with, and the problems that we will solve.

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[Paul Davies (Colne Valley) (Lab)]

T5. Since the election, numerous constituents have contacted me to raise concerns about the Child Maintenance Service’s inefficiency in collecting arrears payments. Can the Minister outline the measures being taken to enhance the service’s effectiveness in this area?

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

My hon. Friend is entirely right to raise this issue. He will be pleased to know that this Government are looking to utilise new powers to obtain a liability order without recourse to the courts, reducing the time taken to secure such an order from 22 weeks to around six.

[Mr Speaker]

We come to the Liberal Democrat spokesperson.

--- Later in debate ---

[Markus Campbell-Savours (Penrith and Solway) (Lab)]

T10. I welcome the Government’s proposed fraud Bill. Can the Minister explain how it will claw back money from people who cheat the system, while also protecting privacy?

[Andrew Western]

I welcome my hon. Friend’s support for the proposed fraud Bill. The level of fraud in the welfare system is absolutely unacceptable; almost £10 billion was lost last year. Increased use of data will be essential to clamping down on both capital fraud and broader fraud. However, we will do that without sharing any information at all with banks and financial institutions.

[Graham Stuart (Beverley and Holderness) (Con)]

I thank the Secretary of State for her personal commitment to transparency. Further to the question asked by the shadow Secretary of State, my right hon. Friend the Member for Central Devon (Mel Stride), will she share with the House how many thousands of people will die as a result of Labour’s choice to cut the winter fuel payment?

[Oliver Ryan (Burnley) (Lab/Co-op)]

My constituents want a fair and robust welfare system, but they have no truck with fraud. Can the Secretary of State assure my constituents that she is doing everything she can to crack down on fraud, and to make sure that those who genuinely need help get it?

[Andrew Western]

My hon. Friend is correct to raise this issue. As I said, we will not tolerate the current levels of fraud in our welfare system. He will be pleased to note the Prime Minister’s recent announcement of the forthcoming fraud, error and debt Bill, which will begin the necessary work to drive down fraud in the Department.

[Dave Doogan (Angus and Perthshire Glens) (SNP)]

Can I share with the Secretary of State the plight of my constituent, who went without child maintenance payments for six months? That happened not because of anything done wrong by her, or the paying parent, or the paying parent’s employer, which processed the direct deduction of earnings order, but because the Child Maintenance Service misplaced the payments. Will the Secretary of State apologise for that mishap? What plans does she have to rectify that deeply flawed organisation?

[Andrew Western]

I am very sorry to hear of this case. I am not familiar with it, but I will look into it, if the hon. Gentleman contacts me with the details.