Oral Answers to Questions

Meg Hillier Excerpts

Monday 7th October 2024 Commons Chamber

[Emma Reynolds]

The ombudsman took six years to look into what is a serious, significant and complex set of cases. We need time to look at that seriously, and we are doing precisely that.

[Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)]

9. What steps she is taking to support vulnerable people into work.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

We are committed to supporting vulnerable customers into work. At jobcentres, for example, we can identify the support needed and signpost people to courses or organisations to help them overcome barriers. We will be saying more about our proposals in the forthcoming employment White Paper.

[Dame Meg Hillier]

In my local jobcentre on Mare Street in my constituency, there is an extremely good team of DWP staff who work closely with vulnerable constituents to help them overcome the hurdles to getting benefits and getting into work. However, for people with fluctuating conditions, and particularly mental health conditions, there are many barriers both for them and for prospective employers. I wonder whether the Minister could give us a taster of what might be in the White Paper in terms of support for employers in particular to encourage them to take on people with such challenges.

[Sir Stephen Timms]

I very much welcome my hon. Friend’s positive report of the work in her local jobcentre. She highlights a major challenge behind a significant proportion of increased inactivity over the past few years. We will set out our response in the “Getting Britain Working” White Paper, but we are already providing tailored support in partnership with NHS talking therapies and individual placement and support in primary care. My hon. Friend is absolutely right that there is a good deal more to be done.