(3 years, 2 months ago)
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Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
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It is an honour to serve under your chairmanship, Mr Twigg. I congratulate the hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone) on bringing this important debate before us. I welcome his efforts on the new Child Maintenance Service all-party parliamentary group, and I welcome the contributions from all Members from across the House today. The hon. Member for Westminster North (Ms Buck) spoke about the difference it makes to youngsters’ lives when parents work together to support them. Hon. Members know that, and I appreciate their passion and interest in the Child Maintenance Service.
The CMS plays an important role in ensuring that children are best supported financially when their parents do not live together and are unable to come to private financial arrangements to support them. Our aim with the CMS is to help parents provide vital support for their children, and we are sensitive to the needs of both parties. It is designed to promote collaboration between parents where possible, but it offers a statutory scheme if that is not possible. We must all reiterate that child maintenance is so effective at lifting youngsters out of poverty and enhancing the life chances of children from separated families. I will come on to that later.
As mentioned, until recently the day-to-day policy responsibility for child maintenance sat with Baroness Stedman-Scott. She was incredibly passionate and strident in her desire for the CMS to be at its best. I witnessed that first hand, and I am sure that view is shared by Viscount Younger of Leckie, who has now taken over ministerial responsibility for the CMS. However, I reassure Members that my day-to-day work in DWP is supporting the most disadvantaged people, who have the most challenges: single parents, people leaving care and refugees—you name it. My job is to support people who need help, and supporting single parents, separated families, women and people leaving domestic abuse is an absolute priority. I hope that reassures Members that I will be working strongly with the new Minister, and I will outline some of that in my comments today.
I have a lot of points to address on how the CMS will improve its service to separated parents, and I will do my best to cover as many as I can. Many Members will have heard this topic being raised by constituents or in this House; it attracts great interest, as we have heard. I, too, am a constituency MP, and we have much better engagement and far fewer challenges in my area than in the past, but they are incredibly concerning. I appreciate all the MP caseworkers, charities and organisations who assist our constituents.
Family breakdown and partnership breakdown are extremely hard. As a single parent myself, I know how deeply emotional and different all those situations are. We would all want a magic wand in our constituency surgeries to help people going through such difficulties. I reassure the House that we are offering child maintenance support sessions with MPs’ offices in March to help with those constituency casework opportunities, so I am keen to hear from Members about particular areas they would like to cover. I hope that is of note.
I agree with the hon. Member for Westminster North (Ms Buck) about the challenge of how to best support separated families, and with regard to the poverty challenges if we do not get this right. She is completely right. Through family-based arrangements and the CMS, it is estimated that receiving parents got £2.4 billion annually in child maintenance payments between 2019 and 2021. As a result, 140,000 children were lifted out of poverty. The hon. Member for Weaver Vale (Mike Amesbury) mentioned that people are being held back from progressing and that the CMS is not working, and I would be very keen to see the constituency cases that he has raised.
I want to take the opportunity to reflect on the review. It was announced today, so this debate is incredibly timely and I thank the hon. Member for Caithness, Sutherland and Easter Ross for securing it. I am grateful for the excellent independent review of the CMS conducted by Dr Samantha Callan, who I met yesterday, and for the Government response to the review, which will be in Members’ inboxes this afternoon. The review was announced this morning, with an update. For those who are not aware, the Government response was released today and circulated to all Members of Parliament this afternoon. The report is really important and recognises that the CMS has worked very hard to improve the service and experience for those who are survivors of abuse, and remains motivated to take the practical step change to support parents to set up safe arrangements.
In meeting Dr Callan yesterday, I also met and engaged with Lorna McNamara, who has campaigned for changes after the loss of her sister, Emma Day. She has taken part in the review and has been engaged during the process. Yesterday, ahead of the announcement, I engaged with Refuge, Gingerbread, Families Need Fathers, ManKind, the Domestic Abuse Commissioner, the chief executive officer of the Surviving Economic Abuse charity—who, as we heard in the debate, was giving further evidence today—my hon. Friend the Member for Hastings and Rye (Sally-Ann Hart) and the hon. Member for Birmingham, Yardley (Jess Phillips) in order to go through each and every recommendation and explain the Government’s thinking on this issue.
On recommendation 6, which the hon. Member for Rutherglen and Hamilton West (Margaret Ferrier) mentioned, it is that vital cross-Government work that will make the difference. Whether by working with separated parents groups or family hubs, we will absolutely ensure that, where we can pre-empt conflict and take the sting out of things, we do that across Government. That is a firm commitment.
The hon. Member for Motherwell and Wishaw (Marion Fellows) mentioned recommendation 10 and said she was trying hard not to be a cynic. I will help her out with that. On the working group and the implementation plan, we had conversations yesterday with stakeholders, which I need to discuss with my noble Friend in the other place. He has had other duties in his House, so we need to come together following the engagement yesterday to discuss timelines and the working group. It is important that we discuss how people feel engaged. We are still looking at that and listening to feedback.
I may have missed something here. Can I assume that the Minister and the Minister in the other place either have or will meet the organisations I mentioned?
Yes. To be clear, yesterday afternoon we went through the review step by step and took on board some of the feedback. On recommendation 10, there is some feedback with regard to timelines and implementation that I need to take to my noble Friend to try to unpick some of the questions that were raised yesterday and have been raised during this debate. On the review and the taskforce, we are aware of what has been reported today. I am keen to look at that because, again, it has been picked up today. I hope that clarifies things for the hon. Gentleman. [Interruption.] Yes and no, then.
As I say, in the Government’s response we were keen to ensure progress, to ensure that parliamentary scrutiny and engagement with stakeholders occurred, and absolutely to look to what the hon. Member for Motherwell and Wishaw mentioned. I hope that we will find, in essence, a middle way. I cannot speak too roundly for my noble Friend, but I am very keen to engage on this matter.
On the wider recommendations, I am engaging in this place on the question of amending the legislation to prevent direct pay from being used as a form of coercion and control. The removal of the requirement to report domestic abuse to qualify for the application fee waiver has been accepted. On piloting the use of dedicated caseworkers for complex domestic abuse cases, that is absolutely something that we will bring forward. In addition, the hon. Member for Caithness, Sutherland and Easter Ross asked about reviewing the calculation formula to ensure affordability for low-income paying parents and including a broader range of agencies in CMS training, as did many of the charities and organisations I spoke with, and Dr Callan recommended that too.
Crucial work is being done both in the review and through the two private Members’ Bills mentioned by the hon. Member for Westminster North. The Bill promoted by my hon. Friend the Member for Hastings and Rye, which is supported by the Government, will help to ensure that anyone using the service who has suffered any form of domestic abuse can feel safe and be reassured that their case will be handled sensitively and efficiently.
I would like to outline some improvements we have made in the CMS area, but I want first to cover a few other points that have been made. The hon. Member for Caithness, Sutherland and Easter Ross mentioned training. The CMS reviewed its domestic abuse training in 2021, with input from Women’s Aid, but it has been challenged about whether that is enough to ensure that our caseworkers are fully equipped to support parents in these multiple and challenging vulnerable situations. Some aspects of the training teach caseworkers how to recognise the various forms of domestic abuse, as well about checking on previous reports of abuse and providing appropriate signposting to domestic abuse support groups.
Following the independent review of the ways in which the CMS supports survivors of domestic abuse, the CMS will review the training to ensure that it is up to date and fully in line with best practice. The CMS also uses a complex needs toolkit for its caseworkers, which includes clear steps to follow to support customers who are experiencing abuse. The CMS will continue to review and evaluate the effectiveness of the guidance and training with regard to domestic abuse.
Issues around enforcement have been raised in the debate—certainly by the hon. Member for Weaver Vale, who mentioned deductions from earnings. Deductions from earnings orders have proved efficient and effective as a tool for collecting child maintenance. In the quarter ending September 2022, almost half of child maintenance —£29 million—was collected from paying parents who had a deduction from earnings order in place at the end of the quarter. We are working closely with employers to ensure that they understand their legal obligations and to help them to collect and pass on payments to the CMS much more quickly.
On minimum payments, operating a scheme in which the Government guarantee child maintenance payments is not the intent of CMS policy. The role of the CMS is to encourage parents to take financial responsibility for their children. However, as I say, we are often in a very challenged place when managing this issue. In the UK, CMS payments do not have any impact on the money received from other benefits, which has a positive impact on child poverty.
I apologise to you, Mr Twigg, and to the hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone); I was in the main Chamber for questions and could not be here earlier, although I wanted to be here and I had a speech prepared.
May I ask about how we chase those who are reluctant to make child maintenance payments? In most cases they are men, and in many cases they are self-employed. I know of cases in which they return end-of-year statements that show minimal income yet live in half a million pound houses—paid for—and have top of the range cars that are worth perhaps £60,000. Their assets and quality of living would indicate that their income is far above what they declare. Is there any way that those cases can be looked at? I apologise to the Minister for not being here at the beginning of the debate.
The hon. Gentleman was clearly double parked this afternoon—in two places at once. I will come on to his point; I will try to cover that for him.
The Child Support Collection (Domestic Abuse) Bill, the private Member’s Bill promoted by my hon. Friend the Member for Hastings and Rye, would amend the grounds for transferring people from direct pay to the collect and pay service in order to allow victims of domestic abuse to be transferred to collect and pay, and consideration is being given to exempting parents transferred for that reason from collection charges. The Bill will have its Report stage on 3 March, and I encourage Members to participate in that debate if they are able to.
Let me turn to unearned income, which has been mentioned this afternoon. The Government’s response to the consultation “Child Maintenance: modernising and improving our service” was published in March 2022. Currently, for certain taxable income a parents earns, such as income from property or investments, either parent must ask for that to be taken into account in the calculation. Our intention is to change the approach so that unearned income is identified at the initial case set-up stage and included in the calculation at that point. That will provide a more accurate reflection of the paying parent’s overall income; as the hon. Member for Strangford (Jim Shannon) alluded to, there are certainly concerns that that is not always the case. The change will require amendments to the legislation that governs the Child Maintenance Service, and we are exploring how that could be implemented. I shall come on to enforcement.
Hon. Members raised the issue of the 4% collection fee for the receiving parent, which is a contribution to the cost of using the collect and pay service. The fee is taken only from any maintenance received. The CMS often has to take action to secure child maintenance payments in the collect and pay service. There is a balance here, with the taxpayer subsidising a difficult service, but the fee acts as a nudge to encourage people to consider whether a voluntary arrangement can be made, whereby there are no fees to pay. However, I have heard hon. Members’ concerns about the fee.
With regard to the NAO findings on effective arrangements, the CMS is designed, as I have said, to encourage people to agree their own family-based arrangement. Some 40% of parents are now doing that, compared with just 29% before the CMS was established. This is a better system for children and families, and for the taxpayer. It is vital that we continue to push for such engagement.
I again apologise for not being here to get the full gist of what the Minister and others have said. Over the years, I have had some ladies come and tell me that their husband has transferred their house, their rental properties and everything else into his mum’s and dad’s names; the husband has actually moved out of the property that they were living in to live with their mum and dad. Quite clearly, that is an abdication of responsibility by those men. Is there a mechanism within the changes and the new legislation that the Minister has outlined to ensure that those people who blatantly and systematically try to avoid making payments for their children can be caught?
I thank the hon. Gentleman for his intervention and I completely agree with him. The lengths that some parents will go to are astounding, which is why we support the work by my hon. Friend the Member for Stroud (Siobhan Baillie) on this issue.
At the end of the day, we all should be responsible parents who do the right thing. We know that the vast majority of parents want to do the right thing and do it. However, it is absolutely clear that some people are prepared to do something very different. We need to ensure that child maintenance is paid. That is appropriate, because we know—I have reiterated this point today—the difference that it makes.
Where a parent fails to pay on time or in full, the CMS takes a proportionate approach. Importantly, it first tries to re-establish compliance. That gives the parent the opportunity to get back on track and to prevent the build-up of arrears. There are two different sorts of cases—those where people actively avoid payment, and those where people find that their circumstances change—and we need to be cognisant of that.
Where somebody consistently refuses to meet their obligations towards their children, the CMS will be robust in using enforcement measures. As I have said, it has powers to make deductions from earnings, bank accounts and certain benefits. It can also use enforcement agencies—previously known, in old language, as bailiffs—to take control of goods, and it has the power to force the sale of property. Baroness Steadman-Scott encouraged the CMS to be bold in using its enforcement powers and to leave no stone unturned to ensure that youngsters are adequately protected, supported and provided for. The hon. Member for Strangford outlined very important action that the CMS has to take, although it must be balanced in its approach. I know that some paying parents whose circumstances change wish for that to be understood more fully.
We are absolutely committed to the highest standard of engagement in terms of the customer experience, which has been raised today, with a focus on getting back to people and communicating better, and making digital improvements so that people can update us and engage with us more quickly. The phone line has been mentioned today, but customers can also apply online; indeed, over 90% of applications are now made digitally, which makes it easier for parents to access support. There is now an online service—My Child Maintenance Case—that allows customers to access and maintain data themselves. Parents can now report 20 different changes of circumstances online, and automation means that it will be much quicker for them to manage their arrangement.
Key changes have also been made to help people arrange child maintenance. A more accessible, 24/7 digital service helps customers try to work out the most suitable arrangement for them. It is a more modern, flexible service for the majority of customers and ensures that our caseworkers are able to focus on the most complex cases and the ones with which parents need more support and engagement.
In this conflicted parental environment and in supporting troubled families, customer satisfaction is key. We are reviewing the customer service framework through the digitalisation and transformation programmes. There is a focus on gathering customer insight and perception. Anecdotes from Members of Parliament are key, but it is important that we use that voice and change things in real time more quickly. The CMS recently piloted real-time customer feedback to better understand the customer experience and is now supporting a wider roll-out. We are focused very much on efficiency and improvements, and of course the review that I have responded to today and the two private Members’ Bills will help.
The Minister is being most generous—I want to put that on the record. Another concern that my constituents tell me about is the time it takes for an investigation to start and conclude. In the changes that the Minister has referred to, which I welcome, by the way, will a timescale be put on an investigation so that a lady who applies for a benefit can say, “In three months’ time”—or whatever the time is—“I will have this concluded”?
That is a really important point, and I will take it away with me. This is often something that we hear from constituents in the process: “How does it work? How long will it take? What can I expect?” Certainly when it comes to supporting families, I can understand the point that the hon. Gentleman raises.
I want to conclude by saying that I appreciate all the insights and engagement from across the Chamber this afternoon. The response to the CMS independent review has been roundly welcomed by the sector and many of those who have heard some of our response today. I look forward to engaging further. I can assure hon. Members that although responsibility for the policy sits predominantly in the other place, there is interest across both Houses. That will not change as we try to support and help youngsters and families in these difficult times.
I thank Members for the opportunity to respond to this debate. I have tried to cover most of their points and I thank them for their constructive and helpful feedback. The DWP and the CMS will follow reports by the all-party group and other with great interest, and will always do what is best to support families and youngsters to get the best opportunities by working together.
(3 years, 3 months ago)
Ministerial CorrectionsSince June 2022, the Child Maintenance Service has collected £2.7 million from paying parents with the court-based enforcement action in process.
[Official Report, 9 December 2022, Vol. 724, c. 680.]
Letter of correction from the Under-Secretary of State for Work and Pensions, the hon. Member for Mid Sussex (Mims Davies):
An error has been identified in my response to the debate on Second Reading of the Child Support (Enforcement) Bill.
The correct response should have been:
In the year to June 2022, the Child Maintenance Service collected £2.7 million from paying parents with the court-based enforcement action in process.
(3 years, 4 months ago)
Commons ChamberIt is an honour to speak in this debate, and I thank my hon. Friend the Member for Stroud (Siobhan Baillie) for introducing the Bill and raising this important issue. I am pleased to confirm that the Government intend to support the Bill.
I was going to start by providing a brief background on the purpose of the CMS, but many Members have done a brilliant job on that so I will instead turn to the context of the Bill, making a couple of points and answering some questions, of course. I also want to pay tribute to all the DWP teams that work tirelessly in this space delivering the CMS service so diligently. As a constituency MP and a friend to many single parents, I have seen cases where help from former partners is needed to support children; making sure positive arrangements are in place is crucial to youngsters in every constituency.
I must declare an interest as a single mum. I know personally how important it is for children to know, where possible, that they have the support of both parents, both financially and emotionally. I thank the Gingerbread charity for its advocacy work. I concur with many of the points made today. Our Minister in the other place, Baroness Stedman-Scott, who has day-to-day responsibility for the policy, is strident in her support for reducing parent conflict and making sure that children get the backing that they need and deserve from both parents. We are determined to ensure that the CMS process improves.
I thank all hon. Members who have contributed, including my hon. Friend the Member for Bosworth (Dr Evans), who raised the CMS process and the other private Member’s Bill, the Child Support Collection (Domestic Abuse) Bill, which will be in Committee very shortly. I am delighted to have his support. There were thoughtful contributions from my hon. Friends the Members for Newbury (Laura Farris), for Darlington (Peter Gibson) and for Bracknell (James Sunderland). My hon. Friend the Member for Devizes (Danny Kruger) rightly paid great tribute to MPs’ caseworkers, who deal with the challenges and manage both sides of this issue day in, day out. We are grateful to them. On the point made by my hon. Friend the Member for Broadland (Jerome Mayhew) about the delays in court and liability orders, it takes three to six months from the case being referred to court for a liability order to be granted. We expect that to reduce significantly.
On the wider point about the Child Support Collection (Domestic Abuse) Bill introduced by my hon. Friend the Member for Hastings and Rye (Sally-Ann Hart), I am glad to endorse what many Members have said. The Bill will allow for cases to be moved from direct pay to the collect and pay service when one parent is a victim of domestic abuse. That is an important measure, and I am grateful to hear further support for it in the Chamber today. Its Committee stage is forthcoming.
On the point made by my hon. Friend the Member for Newbury about why compliance figures have been decreasing, the Child Maintenance Service has been experiencing falling compliance figures since March 2021 after a period of improving compliance. A key driver of falling compliance is the difficulty of deducting child maintenance from universal credit payments. Universal credit prioritises other third-party deductions ahead of child maintenance deductions. Let me reassure the House that work is ongoing with universal credit policy colleagues to identify how deductions for child maintenance can be rightly reprioritised, and to recognise that collect and pay deals often with the most difficult cases. Parents can co-operate and make their own arrangements—that is one scenario—but we are talking about the difficult scenarios.
I thank the hon. Member for Reading East (Matt Rodda) for raising concerns about backlogs. The CMS is committed to delivering service of the highest standards and has been recognised with customer service accreditation, an independent validation of achievement. It responds quickly to parents using the service. In the quarter ending June 2022, 84% of changes in circumstances had been actioned in 28 days. I say to parents that, as we heard from my hon. Friend the Member for Devizes, if something has changed, they should let the CMS know. Call handling has been improved, with calls directed to the most appropriate person.
I would like to pick up on what my hon. Friend said about why maintenance calculations changes are factored in. Parents are able to report changes of income at any time. I reiterate that to him and any of our caseworkers. Where that change is greater than 25% of the income we hold on our system, we will alter their liability. Parents can ask for a calculation decision by the CMS to be reviewed through the mandatory reconsideration process within 30 days. If they are still not satisfied, they can appeal to the tribunal service.
I very much appreciate that point and that is indeed the case. I just wonder why 25% is the cut-off. It is quite a large amount. If a change comes in just underneath that, why should not that be considered as well?
I thank my hon. Friend for raising that. I do not personally know the answer, but I am happy to look at that point and write to him.
The Minister is talking eloquently about the need for courts to uphold and the need for parents to be chased for the money that they owe through the CMS. By the same token, although it is not within the scope of the Bill today, could she comment on the ongoing plight of those who do not have access to their children—those who are prevented from seeing them? We can all recall the plight of Fathers 4 Justice—Spiderman hanging from the gantries on the M25. It is important that we discuss, or at least raise today, the issue that it works both ways and that we also have to give deference in law to those seeking access to their children.
I thank my hon. Friend for raising that. He is right to say that. We have seen this in our constituency surgeries: there are always two sides to every story. It is right that we have processes that are able to respond to that and that parents are able to see and engage with their children. I reiterate that my hon. Friend in the other place, who has day-to-day policy responsibility for this matter, is very much focused on reducing parental conflict. Above all, this is about supporting children, getting them the best start and ongoing support to thrive in life.
Let me make some progress on the importance of today’s Bill. Child maintenance payments provide vital support to separated parents. Approximately 140,000 fewer children are growing up in poverty as a result of child maintenance payments. This includes payments through the family-based process and through the service. As my hon. Friend the Member for Stroud has already stated, in the past 12 months, more than £1 billion-worth of support was arranged and collected through the Child Maintenance Service. That exemplifies the intent of the service, which is to promote collaboration between separated parents and encourage parents to meet their responsibilities in providing for their children, meaning that youngsters get the financial support that they need for that good start in life.
Research shows that children tend to have better emotional wellbeing and higher academic attainment growing up with parents who, together or indeed separated, have that good-quality relationship and are able to manage conflict well. Child maintenance cases are managed by two processes, as we discussed earlier. The collect and pay caseloads are more challenging. That is where a collaborative arrangement has either failed or not been possible. Therefore, these parents are considered less likely to meet their payment responsibilities.
We know the difference that child maintenance can make in people’s day-to-day lives, so unpaid child maintenance should be paid immediately. We know that the vast majority of parents want to do the right thing to support their children financially. Where a parent fails to pay on time or in full, our strategy is to tackle payment breakdowns at the earliest opportunity and to take action to re-establish compliance and collect any unpaid amounts where they have been accrued.
The Child Maintenance Service is able to deduct £8.40 a week towards ongoing maintenance or arrears from certain prescribed benefits, as I have discussed. Where measures prove ineffective or inappropriate in collecting arrears, the CMS will apply to the court service or the sheriff court for the liability order.
The liability order enables the use of more stringent powers, as we have heard, and we are able to take more serious action. Since June 2022, the Child Maintenance Service has collected £2.7 million from paying parents with the court-based enforcement action in process. We regularly review processes and policies in line with best practice to deliver the best outcomes for parents and children, and I note the point made by my hon. Friend the Member for Devizes.
I just wanted to turn to the hon. Gentleman’s point. I would like to write to him on that as I am not the Minister responsible for that day to day. I hope that he will understand.
The details of these powers will be set out in secondary legislation, with the right for a liable parent to appeal against an administrative liability order. Regulation powers and other provisions will be included. That means that proper scrutiny can be undertaken by the Government and the relevant Committee. We can then make sure that the regulations include the right to appeal. Those regulations will also be subject to the affirmative procedure.
The Bill is of great importance for the Child Maintenance Service. It will make sure that we make the necessary improvements we have heard about today to the enforcement process and, above all, that we get the money to children more quickly. I am pleased that the Bill has been introduced, and I commend my hon. Friend the Member for Stroud for bringing it to the House.
(3 years, 4 months ago)
Commons ChamberIt is a pleasure to respond to the debate, and I congratulate the hon. Member for Walthamstow (Stella Creasy) on securing it.
This is a time of—understandably—great public concern about the cost of living. I personally was so grateful, as a new mum, for the advice that I received, along with the bargains, hand-me-downs, products, ideas and insights on what really matters in that bewildering time. Who knew that you needed a Bumbo seat? I never thought I would use that term here in the House of Commons, but it is an infant seat to help babies to sit up when they are taking their first solid food, especially during baby-led weaning.
My mum’s Poundland box, of which she was incredibly proud, was an absolute marvel. We still have it, with all of the paraphernalia inside. The hand-me-downs mentioned by the hon. Lady, such as smocked dresses, came my way. I was very proud when I arrived home last night to find my oldest doing a shoes and clothes clear-out to help others, mindful of both need and the environment. There is currently a coat exchange to help people in my town of Haywards Heath. There is huge pressure on new parents to have new things and buy new things, and to make sure everything is perfect, but we know that our lovely little terrors get their sticky mitts on everything and draw on everything, and they do not really care. Sharing advice, products and information about what really works makes a big difference.
As Minister responsible for social mobility, youth and progression, I fully understand the hon. Lady’s point about “invest to save”. It is my mission in Government. I also note the points that she made about the landfill tax, fly-tipping and other matters. I will keep this debate in mind when we come to the next stage of the design of the household support fund, and will think about how we can reach parents and understand the pressures they experience.
Let me reassure the hon. Lady and the House that the Government are committed to providing key support for families with new babies and very young children through targeted support and more general schemes, and by expanding both employment and skills opportunities for parents. Many mums, as we have heard, use the opportunity to grow their thinking and turn things they have learned into future businesses—never more so than in the mum arena.
The support schemes available include the Sure Start maternity grant, the NHS’s healthy start scheme, family hubs, our childcare offer for recipients of universal credit, cost of living payments, the household support fund and the wider universal credit payment system, which got a significant uprating from April 2023. However, I take the hon. Lady’s point and, as a former charities Minister, I always admire the great work people take on for causes that matter to them, nationally, internationally and locally.
Baby banks are independent charitable organisations that help local communities to come together to support people nearby and are another example of the generosity of spirit in our great country. They are very welcome as a support network, as the hon. Lady mentioned, and as a showcase of community kindness. They are also environmentally friendly and positive. In researching for this debate, I found it eye-opening to see just how many brilliant organisations and individuals are aiding mums in that time of need.
On that point about environmental damage, one of the things the hon. Member for Walthamstow (Stella Creasy) mentioned was the impact on the environment when she spoke so movingly about mothers reusing nappies. I find myself, in this recycling age, doing things my mother did, such as having glass milk bottles and paper bags in shops. Would there be a way of encouraging the comeback of reusable nappies such as those we used to have when I was a child? I remember, although it was a while ago now, just how expensive and what a drain on someone’s income the constant buying of nappies can be.
The hon. Lady makes an important point. Speaking to many mums and grandmums, having baby in the garden in the pram and pegging out the reusable nappies—those lovely white nappies—is a moment of pride: “I’m getting this right and it’s going well.” It is extortionately challenging to try to balance the environmental problem with nappies and also reusing; I know many mums who have managed to do that successfully; I must admit, to my shame, that that was not me, but I was very admiring of anyone who did manage it. We need to make those schemes more acceptable and understandable. Some people think they are strange and that the only option is disposable.
I hope the Minister will agree perhaps to meet me and representatives of Little Village and my own local baby bank to discuss this point. Many of our environmental organisations, particularly within local government, have schemes to encourage reusable nappies and recycling. However, that does not join up with a recognition of how that can help to tackle poverty, and it is baby banks that are doing that joining up. I am pleading for Government to do that joining up as well, so that is not just brilliant volunteers at a local level saying, “Actually, there is a scheme for reusable nappies from our local environmental charity”, but Government helping to make that network happen. If she meets the organisations I mentioned, she will find people who would be fantastic advocates to take to other Government Departments on these issues, for example.
The hon. Lady makes in important point: the cost of living, nappies and the environment, Healthy Start and ensuring that those most in need know where to turn and are not overlooked are all cross-Government issues. I will take her point away across Government to look at the right way to take forward what she is asking for. I hope that is helpful to her.
I want to mention the work that many people do knitting hats and supporting newborns. One of the biggest things I learned as a new mum is how much warmth newborns need. People in this space add so much that, whether through knitting, advice, or creating baby banks. I was certainly quite surprised to see just how much the sector has grown. I understand the hon. Lady’s passion for and interest in this particular area, and this debate has certainly sparked my interest, so I thank her very much for bringing it to the House.
The Sure Start maternity grant provides £500 in England, Wales and Northern Ireland for costs associated with the expenses of caring for a baby—as we have heard, becoming a parent is a very expensive business—if there are no other children under the age of 16 in the claimant’s family. The Sure Start maternity grant was devolved to Scotland in December 2018, and the Scottish Government have established alternative support through the Best Start scheme.
The NHS Healthy Start scheme also provides £4.25 a week to eligible low-income families in England, Wales and Northern Ireland to buy fresh fruit and vegetables, with recipients also eligible for free Healthy Start vitamins to help them to boost their children’s long-term health.
To give families holistic support, family hubs are bringing together services for children of all ages. I am particularly interested in how that links into the start for life offer, which is at the core of those. The Government are investing more than £300 million jointly with the Department for Education and the Department of Health and Social Care to transform our start for life services from conception to age two. That includes boosting family support services in 75 local authorities in England.
The Government are providing a network of family hubs. I note that that is not the same thing that the hon. Lady talked about, but that is how we assist positive parent and infant relationships, support perinatal mental health and infant feeding, and boost and help people with their parenting skills. In addition, the DFE will ask all those 75 local areas to publish their start for life offer and will provide funding on innovative trials of workforce models for a smaller number of authorities. I wonder whether that is a way to link in some of what has been discussed today.
I reiterate that the Government’s universal credit childcare offer aims to make it easier for low-income families to choose to work, stay in work and progress in work, so that after the baby comes, parents can move to a point where they can be more financially resilient. I remind people that eligible UC claimants can claim back 85% of their registered childcare costs each month, regardless of the number of hours that they work, compared with 70% in tax credits.
Additionally, those who need extra financial support with their first set of childcare costs or when moving into work or taking on additional hours can apply for further help from the flexible support fund. That discretionary, non-repayable payment will pay their initial childcare costs directly to the provider. Help is available for eligible universal credit claimants through budgeting advances.
I say to anybody struggling, listening, or helping and advising in the sector, “Please look at the benefits calculator on gov.uk and at the cost of living website. Please make sure that you are claiming everything that you are entitled to, because there may be further help out there that you are not aware of. There is also the Help for Households campaign. We are helping with £37 billion of support for cost of living pressures between 2022 and 2023, and an extra £26 billion was announced for that purpose in the autumn statement, so please make sure that you reach out. For households on eligible means-tested benefits, up to £900 in cost of living payments is available for people to take up.”
The Minister is setting out the help that the Government believe there is for those on low incomes. Baby banks are a big boost for tackling poverty, but there is an environmentally sustainable element. We want to encourage everybody, whether they are wealthy or not, to donate, because families do not need a cot or a pushchair for that long. They will be perfectly serviceable for someone else to use. One of the benefits of baby banks is that they ensure that the quality of the items is such that people will want to reuse them. That revolution in thinking is not one for those on the lowest incomes alone but for everyone if we are to save the planet as well as saving parents cash.
I absolutely agree. This is not revolutionary thinking but old-fashioned sensible thinking that is suitable for our environment and our families. An issue that parents often worry about is quality, and sharing and responsibility when it comes to reusing items. I take the hon. Lady’s point about safety. We have seen that particular charities are willing to take some products but not others. That means that, as she pointed out, sometimes very large, useful products are the things that you see stuck on the side of the road, creating fly-tipping problems. But they could be incredibly useful for young families if they can be accredited.
I want to reassure the House that the Government are taking action to support families on low incomes. We will continue to remain vigilant about what people need in these challenging times, particularly those who are most vulnerable, or indeed those who are on the just-about-managing list—a lot of people who have come into focus due to the impact of the covid pandemic. I urge those people to reach out and know that there is help for them.
I thank the hon. Lady for her work and for securing this debate on the value of baby banks. I remind people of the Sure Start maternity grant, Healthy Start, family hubs, the childcare offer, cost of living payments, the household support fund and our benefit uprating. We will tackle the root cause of poverty, but it is right that, where communities can, they do everything they can to help families in need.
Question put and agreed to.
(3 years, 4 months ago)
Commons ChamberThe Government are providing generous, tailored support for parents through universal credit, the free childcare entitlement and skills support to help parents to get into work and to progress. Eligible claimants can receive financial support for up-front childcare costs as well as support for ongoing costs.
Sandra in the Northwich part of my constituency—like many people up and down the United Kingdom, predominantly women—faces a significant barrier as a result of increased childcare costs. The childcare element of universal credit has been frozen since 2016. When does the Minister intend to do the right thing and unfreeze that element of universal credit?
Universal credit-eligible claimants can claim up to 85% of their registered childcare costs each month, regardless of the number of hours they work; I would compare that favourably with 70% in tax credits. What I would say to employers who may be overlooking single parents is that they are not understanding the wide range of childcare challenges. I am a single mum—I get it. Looking at job design and flexibility is equally important.
I thank the hon. Gentleman for raising that matter and it is a concern. There are 11 armed forces leaders and 50 champions across the DWP. I would be very happy to look at this particular case, if he were able to raise it directly with me.
We were grateful for the answers that the Secretary of State gave at the Work and Pensions Committee meeting last week, and we are looking forward to him returning on 11 January. He has been pressed this afternoon, repeatedly and rightly, about local housing allowance, and I have heard his answers to those questions. Next year will be the fourth year that the local housing allowance has been frozen at its current level, during a period when rents have risen sharply. Does he recognise that the case for rebasing local housing allowance, so that it reflects actual local rents, is becoming a very pressing one?
I thank my hon. Friend for raising the issue. This is the first I have heard of it and I would be keen to meet him and hear more about it.
Many Barnsley pensioners would be better off if they were on pension credit. Why will the Government not automatically enrol all pensioners on pension credit to help to lift them out of poverty?
(3 years, 4 months ago)
General CommitteesI beg to move,
That the Committee has considered the draft Biocidal Products (Health and Safety) (Amendment) Regulations 2022.
It is a pleasure to serve under your chairmanship, Mr Robertson. This draft statutory instrument was laid before Parliament on 18 October. It is a technical change only, and there are no policy changes. It relates to biocidal products, which are used to control harmful organisms and include disinfectants, insecticides and rodenticides. These products have important roles in protecting human health and critical infrastructure, and it is therefore essential to society that their legal supply is not disrupted.
Although biocidal products are critical to society, they can pose risks to human health, animal health and the environment if used incorrectly. Therefore, to allow a biocidal product on the GB market, a two-step authorisation process is in place. First, the active substances used in biocidal products must be approved. Approval involves a rigorous scientific evaluation to ensure safety and efficacy—a process that takes one to two years and costs approximately £180,000. If an active substance is approved, applications can be made to authorise biocidal products containing that active substance. This evaluation looks at the safety and efficacy of the formulation—a process that takes about a year and costs approximately £25,000. As Members will understand, the applications are large dossiers of scientific data, and require complex evaluation and assessment by a range of specialist scientific disciplines to ensure that there is no danger to human health, animal health or the environment. The Health and Safety Executive operates a cost recovery model, so applicants bear the full cost of processing applications.
Biocidal products are regulated under the Great Britain biocidal products regulation—GB BPR—which was retained following EU exit. The authorisation process in Great Britain is similar to the EU, except where references to EU arrangements were replaced by domestic arrangements. Also retained in the legislation were legal deadlines by which applications should be processed. Those legal deadlines were in place to ensure consistency across the EU in how long was given to process applications and to provide transparency to applicants. While the UK was still in the EU, a steady stream of applications was processed across EU member states, though even at that time, deadlines were often missed.
In preparation to meet our ambition for the HSE to become a world-class stand-alone chemicals regulator following the UK’s departure from the EU, significant investment has been made to increase the HSE’s capacity and capability, and to embed new processes and procedures. Through a major transformation programme, the HSE’s headcount for its chemicals regulation division has increased by around 40%, with ongoing significant investment in both people and IT.
As part of EU exit preparations, transitional arrangements were put in place to ensure a smooth transition for businesses to the new domestic systems. Those arrangements required businesses that had applications in process at the end of the implementation period to re-submit them to the HSE by deadlines in 2021 if they wanted to retain access to the GB market. Under the arrangements, biocidal products already on the GB market could continue to be made available until their application was processed. It was unknown at the time how many re-submissions would be made by applicants to access the GB market until those deadlines passed.
I am pleased to report that more than 70% of the biocides applications seeking access to the UK market under the previous EU system have been resubmitted to GB. That clearly shows that the industry has faith in the GB market and in the HSE as the regulator, but it also generates a greater workload than was originally anticipated. As a result, it is not possible to process the large one-off influx of biocidal product authorisation applications within the legal deadlines in place.
The HSE has been hindered by its loss of access to EU databases that hold historical reports containing scientific information relevant to the processing of applications. However, a resolution should be in place by the time the information is required to process the applications. The HSE will also consider what future digital solutions may be required once a resolution has been implemented. Nevertheless, we must recognise that the issue has caused some further delays in the processing of applications.
Following EU exit, the legal deadlines in the Great Britain biocidal products regulation amount to deficiencies in current retained EU law; therefore, the appropriate course of action available to the HSE is to make technical amendments through this statutory instrument under the powers in the European Union (Withdrawal) Act 2018 to remedy deficiencies in the current legal framework. The technical changes proposed by the statutory instrument are straightforward: the legal deadlines in place to process biocidal product authorisation applications will be temporarily extended for an additional five years.
The period of five years is derived from resource modelling from the transformation programme to which I referred earlier. It represents the amount of time that the HSE forecasts it will take to address the backlog and return to a position in which applications can be processed within the original legal deadlines. I trust it is understood that the processing of applications is not simply a rubber-stamping exercise and that it requires highly trained staff who cannot simply be brought in in large numbers at short notice.
To clarify, the amendment to the legal deadlines should have no impact on businesses. An extension of the deadlines does not cause any additional cost to the applicant; instead, this statutory instrument provides legal certainty that when biocidal products are on the GB market awaiting the outcome of their application, they can remain there. That may not otherwise have been the case had the legal deadlines been missed. In turn, that ensures that there is no disruption to the legal supply of essential biocidal products while the applications are cleared.
The statutory instrument will affect a small number of new biocidal product authorisation applications. However, those applications will be prioritised to ensure that where businesses are waiting for authorisations before they can supply their products, they will not experience any delays.
Finally, this statutory instrument also adds an additional transitional measure—an oversight in the previous EU exit statutory instruments—that allows a type of biocidal product authorisation application called “same product applications” to transition to the GB market and be treated in the same way as other applications. This, too, has no impact on businesses. It is a technical correction to ensure that the biocide regime is fully functioning as intended.
I hope it is helpful for the Committee to know that this statutory instrument was robustly debated in the other place and passed without challenge. I can confirm that consent to make the statutory instrument has been obtained from Ministers in Scottish and Welsh Governments, in line with the normal conventions. The regulation of biocides in Northern Ireland follows separate arrangements under the Northern Ireland protocol and is not affected by this instrument. I hope colleagues of all parties will join me in supporting the draft regulations, which I commend to the Committee.
I have many notes. I thank the hon. Member for Lewisham, Deptford for her questions and the spirit of them—I am being passed even more notes, so I feel pretty sure that I can answer most of her questions.
Let us start with the most important issue: resourcing and funding. The HSE has already increased the number of staff working on chemicals regulation by around 40% from 256 in March 2020 to 355 in March 2022, with further significant recruitment planned over the next two to three years, which I hope answers the question raised by the hon. Member for Birmingham, Hall Green. That reflects the need for increased resources for the HSE’s post-EU exit responsibilities.
Likewise, the total budget for the HSE’s chemicals regulation division has grown by 39% from £22.4 million to £31.2 million between 2018-19 and 2022-23. It was always anticipated that it would take several years to reach full operating capacity following Brexit, due to the need to recruit and train large numbers of new staff in specialist disciplines required for chemicals regulation.
It is an honour to be the Minister responsible for the HSE. The depth of work it does across covid and all sectors is a joy to behold and learn from, with its cost recovery scheme and the way that it works. One of its recruitment plans is to grow and progress more of its own people, which I very much welcome.
Given what the Minister just said, does she see it as a matter of regret that we have lost over 400 HSE inspectors since 2010? During the covid crisis, their roles had to be adopted by debt collectors, who were performing their functions by inspecting premises and carrying out tick-box exercises in their stead.
I thank the hon. Gentleman for that point. In the time that I have been working with the HSE as a Minister, whether on visits to Derbyshire or to Bootle, I have been really impressed with its ingenuity and the way it has got people to come into the sector, grown its local workforce and given people opportunities. It is brilliant at bringing people in and training them. If he is saying that we welcome people from all walks of life to come into this growing sector, we are on the same page.
Will the Minister confirm that, as part of this welcome recruitment drive, the ministerial head of the HSE will insist that all new employees have to work from an office base, rather than working from home? We are talking about deep scientific research, a key part of which is collaboration. I understand that the Government cannot do much about civil servants who had their terms and conditions altered during covid, but will she confirm that, on an ongoing basis, the civil servants she is recruiting into the HSE will have to work from an office, rather than from home?
My right hon. Friend is right to talk about learning and development within the business, which is really important. In my engagement with and visits to the HSE, it has been very clear about that, but it also has many people in the field and around the country who balance working from home with working from the base where they deliver their processes. It is a mixed picture, but I am happy to look at that point and raise it with management.
The HSE’s chemicals regulation division has reached full capacity and will be in a position to meet the usual timescales set out in the legislation, but it is important to bring this measure to the House, to give us the time to achieve this recruitment and, ultimately, make sure that this area is safe and works. I hope that reassures hon. Members.
The hon. Member for Lewisham, Deptford asked why we have to do this and whether we envisaged the timetables. The changes will ensure that regulatory deadlines provide sufficient time for the HSE to clear the backlog of applications, and will give legal certainty to the affected businesses, whose products, vitally, will be able to remain on the market while their applications are, rightfully, assessed.
The active substances will be reviewed by the HSE, and the legislation allowing flexibility and timeliness should be welcome. I reassure hon. Members that the work to review the programme is in development. The HSE will continue to communicate and engage with stakeholders on its work in due course. It has already started work on evaluating the active substance applications, which fall outside the formal review programme.
There was a question about how the businesses will be notified about applications. Businesses have been notified and have submitted more than 400 biocidal product applications. That includes new applications, changes to existing authorisations and renewals, while 250 are complex new applications, which require the most resources. Compared with the EU workload, that represents about 70% more than anticipated, but I strongly believe that the HSE can withstand that. I thank the hon. Member for Lewisham, Deptford for making those points.
I have covered the staffing measures. On the long-standing transition arrangements that allow the biocidal products to stay on the market until their applications are assessed, most affected products have previously been on the market for many years, and in most cases in the EU as well. I reassure colleagues that this is nothing for us to worry about. The HSE has the experts, and the draft regulations will allow it to do its work and to monitor as it can and should.
The HSE has a process for monitoring international scientific information of relevance to UK active substances and products, including the EU assessments. Should new evidence emerge, the HSE will again work with any relevant regulatory agencies and take any suitable action as a result.
The Minister is being generous in giving way. Given the commitments she has made this afternoon, is she able to give any indication to the Committee as to the increase in the HSE’s budget following the autumn statement? It has an awful lot more work to do.
I am happy to write to the hon. Gentleman about the budget. I have information about the staffing that I can give him, but I point to the cost recovery in this area. The HSE is exemplary on that. I am happy to write to him with more detail, if that is helpful.
I want to cover data; forgive me, I have so many notes here, I cannot find the bit on data. Here we go—so many bits of paper! I hope hon. Members appreciate that this is a technical instrument and it is important that we get it right. I would rather give more detail and data than less.
The HSE’s assessment of biocidal products remains based primarily on the data submitted by the businesses. They have to act for the authorisation in place for their products on the market. The businesses can continue to do that without access to the EU databases. That is not under threat. The risks of loss of access to the EU databases are being considered as part of HSE’s work to manage biocide authorisations taking into account the loss of access to EU databases, but HSE’s long-term objective is to develop solutions that will allow the authorisation processes to work without disruption, so that no risks materialise.
I hope that I have covered most of the questions put to me. I welcome the Committee considering the draft regulations. I reiterate that the statutory instrument is a technical change only and that there are no policy changes. It relates to biocidal products that are used to control harmful organisms, including disinfectants, insecticides and rodenticides—products that have important roles in protecting human health and critical infrastructure. The instrument will therefore allow us to ensure that the legal supply of such products is not impacted in the long term.
The draft instrument provides important additional time for the HSE to complete biocide authorisations while applications are addressed, and extends the relevant deadlines by a one-off period—I stress the “one-off”—of five years after the regulations come into force, by which time the HSE forecasts that the authorisations will have been cleared. After that, it will return to the normal processing times set out in legislation.
I remind the Committee that no cost to businesses arises from the changes made in this draft statutory instrument. Importantly, it provides legal certainty that, where biocidal products are already on market in Great Britain waiting for an authorisation decision, they can continue to be used and supplied. That will ensure that suppliers of biocides are treated fairly and that there is no disruption to the legal supply of essential biocidal products while the backlog of applications is cleared.
The draft regulations provide a transitional measure to supplement the existing Great Britain biocidal products regulation or GB BPR, bringing over the last elements of pre-EU exit regulation. That change ensures that a certain type of biocidal product authorisation application, namely same product applications, can be treated in an identical way to other applications. Again, that has no impact on businesses and is a technical correction to ensure the biocide regime is now fully functioning as intended.
To conclude, the draft instrument will provide the necessary extension to the legal deadlines to enable HSE to process affected biocidal product authorisation applications. That will provide legal certainty to businesses that biocidal products on the market awaiting their application to be processed can remain there. In turn, biocidal products essential to the functioning of society can continue to be made available and used appropriately.
Question put and agreed to.
(3 years, 5 months ago)
Commons ChamberNo assessment has been made. Emergency measures brought in during covid meant that the sanctions rate was artificially low. We always expected the rate to increase when we reintroduced face-to-face appointments and conditionality in order to help fill record numbers of job vacancies.
I am disappointed with that answer. The current high rate of universal credit sanctions is unprecedented. Right now, twice as many people on universal credit are being sanctioned and having their benefits cut as did before the pandemic, three years ago. At this very moment, families face the reality of hunger and freezing homes because of soaring food prices and energy bills, as well as rising rents. Instead of making things harder for those who are struggling, and punishing those on the lowest incomes, will the Minister commit to raising social security in line with inflation and end the sanctions regime, which will only inflict more hardship and homelessness this winter on those in areas such as mine?
I am afraid that I do not agree. People are sanctioned only if they fail to attend appointments without good reason, and fail to meet the requirements that they have agreed to meet. Conditionality is an important part of a fair and effective welfare system. It is right that there should be a system to encourage claimants to take reasonable steps to prepare for and move into work. I reiterate that claimants with severe mental health or wellbeing conditions are not subject to work-related requirements or sanctions.
The Secretary of State has indicated that there will be a difference in tone in the Department. There is a way that he can demonstrate that. The Department conducted an examination of the effect of sanctions and conditionality that his predecessor refused to publish. He has the opportunity to allow us to have an informed debate in the Chamber on the effectiveness of sanctions. Will he now publish that report?
Sanctions are incredibly important to support the work coach in doing their job. This really matters, because engaging with the work coach is important where there can be underlying issues—if an individual is a care leaver or there is something going on at home. Sanctions do not apply to all claimants. As I said earlier, if an individual has limited capability to work or there are issues around how they can work, work coaches will use their full discretion to ensure that people are supported, but not engaging is not the right option.
We have already taken decisive action to make work pay by cutting the universal credit taper rate to 55% and increasing UC work allowances, which mean that on average low-income households have about an extra £1,000 a year. In addition to that, two cost of living payments, which total £650, are being paid to more than 8 million low-income households on UC, tax credits, pension credits and legacy benefits. There has also been extra help for pensioners and those on disability benefits. That totals more than £37 billion this year.
I am grateful for the Minister’s answer, but the Joseph Rowntree Foundation has warned that if social security does not get uprated with inflation, it will be the
“largest permanent deliberate real-terms cut”
to the basic rate of social security by a British Government in history. According to the Child Poverty Action Group, that would push 200,000 children into poverty. Even the UN rapporteur on extreme poverty and human rights warns that it will mean that “lives will be lost”. What will the Minister do to stop that?
I thank the hon. Gentleman for that question. I note that he will be visiting his Dumbarton Jobcentre Plus shortly, which I am sure will help him to see the range of interventions in jobcentres, as well as the benefits calculator and the cost of living interventions on gov.uk. I remind him that the Scottish Government have a range of powers, including the ability to provide their own welfare benefits to people in Scotland using existing reserved benefits. The Scottish Government can see how they would like to use their powers and budget themselves.
Happy Hallowe’en, Mr Speaker. Many of my constituents have found social security payments inadequate, because they have not kept pace with the cost of living. For William Thompson and Anne McCurley, however, it is even more frustrating because they narrowly miss out on pension credits and all the passported benefits—Anne misses out by only £3 a week. Will the Minister review the cut-off so that as many people as possible can access the support that they badly need this winter?
I thank the hon. Lady for the point, and I have mentioned two particular websites that I think are incredibly important for people to make sure they get every single bit of help they need. There is always a cut-off point, which is very challenging. I understand there is a huge amount of work going on in her own community to support people, including getting people into work and progressing them, and working with local employers. Of course, the pensions issue is something that the Secretary of State has just answered and will be further updated on 17 November.
I thank my hon. Friend for the answers she has already given for those people meeting the costs of living on social security payments. A big concern many of my constituents have is about the cost of energy over the course of the winter, and the Government have a plan for the next six months to support people. Can my hon. Friend give my constituents reassurance that that plan, when it comes towards its end, will be under review to see what ongoing support could be offered, if required?
I thank my hon. Friend for raising that matter. I worked with the Prime Minister on the plan for jobs, and he has been very clear that he wants to protect the most vulnerable, which is why we are providing families with direct payments worth at least £1,200 over the winter. We will all look with interest at what the Chancellor does on the 17th.
Too many disabled people have been disproportionately hit by the cost of living crisis, with extra costs of over £600 a year. Sadly, we have seen too many unable to cope with this. The Information Commissioner ruled that the DWP unlawfully prevented the release of over 20 reports into the deaths of benefit claimants. We must be able to scrutinise whether the actions taken by the DWP were sufficient or timely enough to prevent the harms identified from happening again. So will the new Secretary of State agree to publish these and all other secret reports—and a yes or no would actually suffice?
I thank the hon. Lady for her question, and I understand the Opposition have an interest in such reports. However, my role at the DWP is about people—helping people up and down the land—and that is what we are doing for people with disabilities. With the extra costs part of the disability payment, about 6 million will be helped by the extra one-off payment of £150, ensuring that we all across the DWP are focused on the most vulnerable.
I welcome the new ministerial team to their place. I hope to meet the new Secretary of State in early course; it was quite difficult to secure a meeting with some of his predecessors, unfortunately. The new Prime Minister spoke of the difficult decisions that will have to be made, but the real difficult decisions are those being forced on our constituents—people on low incomes struggling to afford the basics, pay their bills, heat their homes or feed their children. Let us not forget the reality of the tragic human cost of over a decade of Tory austerity, which urgently needs to end. Does the Minister agree that uprating benefits in line with inflation is not a difficult decision, but is instead the only moral course of action?
That is not a matter for me, but I would like to reiterate at the Dispatch Box that the Government fully understand the pressures we are all facing. We all have constituents facing these matters, and it is absolutely right that we take that decisive action to support people with their bills. Members are talking as if we are not supporting people, but there is £37 billion of help with the cost of living, including the £400 of non-repayable discounts to eligible households provided by the energy bills support scheme. In addition to the benefits calculator and the cost of living webpage on gov.uk, I would ask people please to reach out to their councils. Members are talking this afternoon as if there is no help, and it is important that our constituents know that that is far from the case.
A few weeks ago, at Paul’s Sports and Social Club, I met my constituent Nigel Seaman, who is a veteran, to discuss his work with Combat2Coffee to get veterans who may be homeless or struggling with the transition to civilian life into work and employment. Will the Minister meet me and Nigel to discuss what more can be done to support excellent veterans’ charities such as Combat2Coffee with helping veterans into work?
I am very pleased that I am wearing my Help for Heroes band today. I am delighted to hear about the work of the charity that my hon. Friend mentions. We are working with our champions in jobcentres to get people who have been service leaders into work, and we have work coaches who are dedicated to that. I would be happy to meet my hon. Friend to find out more about the charity and tell him more about what we do in jobcentres.
It appears that the Government’s plan to clear up the economic disaster that they created is to implement austerity 2.0. Nearly 1.5 million people, including many of my constituents, have now been pushed into poverty as a result of their policies: the cuts to the social security net, the benefit cap and the cuts to support for disabled people, as well as the cruel and inhumane conditionality and sanctions regime. What discussions is the new Secretary of State having with the Chancellor to ensure that those in low-income households will not have to face any further cuts to social security to help to clear up this mess created by his Government?
The benefit cap is important because it restores fairness to the balance between those on working-age benefits and taxpayers in employment. Along with changes in the taper rate, this means that moving people into work wherever possible is the best way out of poverty.
Last year an estimated 1 million people of working age were receiving carer’s allowance. A constituent of mine, after three and a half years of caring for his father full time—his father passed away recently—is now unable to access jobseeker’s allowance because he is not considered to have been employed. What is my right hon. Friend the Secretary of State doing to rectify the position?
A number of my constituents who work for the DWP have told me that they are not being given the enhanced holiday pay that they were promised in return for working overtime consistently. In response to my inquiry, the DWP has told me that current legislation provides no definition of regularity. Will the Minister please address this issue?
I thank the hon. Gentleman for raising the matter; I shall be happy to look into it if he writes to me with the details.
I have written to the DWP twice about the relocation of back-office staff from Crossgate House in Doncaster city centre to Sheffield, but have received only negative replies. This is not what the staff want and, with many council offices empty owing to the new model of hybrid working, Doncaster is losing much-needed footfall. Will the Minister meet me so that we can establish whether the decision can be reversed?
This is an issue that I was already looking into. I am aware of my hon. Friend’s concern, and I shall be happy to meet him and be given an update on the situation.
Along with many other Members who are present today, I have received a number of emails from concerned pensioners, including one who wrote that if the triple lock is not maintained:
“myself and many others will have to pare our spending even more. Occasional meet-ups with friends will be the next to go and then more and more people will become isolated and depressed.”
Does the Secretary of State agree that maintaining the triple lock will improve the health and wellbeing of our pensioners as we go into the winter?
(3 years, 9 months ago)
Commons ChamberI thank the hon. Gentleman for his question. Kickstart has delivered more than 163,000 starts, and I think that is hugely to be welcomed. One of the things that is so amazing to me in this role is to recognise the absolute impact on the individual people concerned of those 160,000 job starts. That is something we should welcome.
I congratulate the Secretary of State and her updated DWP team on their successes up and down the country. It is okay that it is my hon. Friend the Member for Hertford and Stortford who is at the Dispatch Box, rather than anyone else. Delivering help and opportunities up and down the country—true levelling up in action in jobcentres—has been the difference for the Way to Work campaign. Can I ask my hon. Friend, the new Minister, how she is looking to continue to progress for everybody, building on the success of getting half a million people into work through the Way to Work scheme?
(3 years, 9 months ago)
Commons ChamberI thank the hon. Member for Glasgow South West (Chris Stephens) for securing the debate and for his immense interest in this issue, and I also note his register of interests declaration, but I want to take this opportunity to reassure him that there are currently no planned changes that would affect his constituency.
I have very proudly held the role of employment Minister at the Department for Work and Pensions for almost three years now and I greatly recognise the tireless efforts of our workforce up and down the country. From St Austell to Loughborough to Forres, I visit offices and meet staff regularly, and hear at first hand their experiences and some frustrations with the poor quality buildings, some of which have no proper kitchen facilities for example, but in which they are nevertheless delivering truly excellent DWP services.
Our staff are always positive and focused, and this was especially noticeable during the pandemic when their agility and commitment shone through as thousands of DWP staff were redeployed to process new claims, which doubled in a matter of weeks. This was a truly heroic effort, resulting in payment timeliness for our claimants remaining incredibly high and, vitally, vulnerable people receiving the support they needed in their time of need. I am proud and immensely grateful that our DWP Jobcentre Plus offices remained open throughout the pandemic for the most vulnerable.
Importantly, this transformation needs to be viewed alongside the significant recent investment in DWP frontline services. Since the start of the pandemic we have —or, rather, I have—opened 194 new temporary additional jobcentres as part of our rapid estate expansion programme to support our Plan for Jobs. We have also recruited 13,500 new work coaches in order to provide our claimants with the tailored face-to-face support they need. This new boost to our DWP workforce has played a leading role in delivering on our vital plan for jobs, getting people back into work and transitioning into growing sectors as we focus on building back better. I am incredibly proud of the over 163,000 young people under 25 most at risk of long-term unemployment due to covid impact who took advantage of the life-changing ability to take up a first job through the kickstart scheme and our brilliant Way to Work scheme which is on track to get half a million more people into work this year.
I want to strongly reassure Members here today that staff are being fully supported throughout this modernisation. While we are right-sizing our estate and making the DWP a better place to work—which is at the heart of this—we understand, and I very much do, that a change of work- place can be unsettling for people. However, we are committed to our plan of making our estate smaller, greener and—importantly, as we have seen with covid—more resilient.
These new sites will enable further progression and career opportunities due to larger teams being able to come together, meaning staff can more easily move between business lines and react to operational requirements, with more support in these larger cohorts. The support we are offering to our teams—to our people—absolutely includes regular one-to-ones with line managers about the impacts and confidential advice and support through the employee assistance programme, as well as CV and job application support if needed.
The DWP is absolutely committed to continuing to deliver for our customers, families and the economy. We need to continue to work positively with our teams to modernise and transform the way we deliver our service. As the hon. Gentleman says, that builds on the approach that was announced back in 2017. I am always struck by, and thankful for, just how positive and willing our DWP teams are to embrace the new changes and the challenges that we face in such a large operational Department. We believe that that means that we will drive better experiences for claimants and employees alike by building increased resilience in modernised and, crucially, higher quality sites, which will also reduce fraud and error.
These actions will generate savings for the taxpayer, which is the right and responsible approach that the Government must adopt, considering the fiscal position that we face. Given the recent increase in the cost of living, driven by global demand shock, the impact post covid and Russia’s unacceptable invasion of Ukraine, we are always looking for opportunities across Government to make taxpayers’ money go further. In reality, for the DWP, that means taking the decision to exit oversized, poor-quality estates when opportunities or—as in this case—lease breaks arise, making our public services more efficient and space-saving where we can.
I join the Minister in praising the supreme efforts of Department for Work and Pensions staff over the past couple of years, but why should those who will find it difficult to travel 20-odd miles to another site because of transport issues or disabilities face the prospect of losing their job? That seems to go against everything the Government claim to want for disabled customers, for example.
I am trying to give some context and to reiterate to the hon. Gentleman that the DWP is the biggest public service Department. The current issue is that we occupy 20% of the civil service estate. It is right that we seek to reduce our footprint while committing to retain what makes us great—I absolutely agree with him about that—in our national presence, which means that we can deliver locally for our customers. I think that hon. Members will find it helpful if I provide some numbers to illustrate the point and, I hope, answer some of the hon. Gentleman’s questions.
The DWP currently operates from more than 920 buildings. In March 2022, it employed just over 92,000 people, but based on recent estimates, our buildings have the capacity for more than 158,000 people. More than 60% of our buildings are 30 years old or more; 3.3% of them currently meet the top two energy performance certificate ratings. The Department is committed to occupying only A and B-rated buildings by 2030. To answer one of the hon. Gentleman’s questions, we will be investing in the quality of the remaining estate, making sure that our buildings are the right places for our people to work. I believe that that will please him and those he represents.
The modification to a better estate will generate significant gross savings: it is estimated that £3.5 billion will be saved over a 30-year period, with ongoing annual savings of £80 million to £90 million realised from 2028-29, supporting the delivery of efficiency savings across Government. Importantly, we are bringing in a better quality of workspace for our employees, as the hon. Gentleman and many of our workers have requested. It is important to stress that the estates-driven rationalisation programme is ambitious in terms of how we reshape the DWP and how the Department works. I recognise the impacts on people, but it supports the ongoing modernisation and transformation that we also need to provide for our people to create career progression.
These changes will also support those Government priorities of fewer and better-quality buildings, investment in the condition of buildings, the future sustainability of the estate and, above all, our commitments to net zero. It is also about ensuring, vitally, that the Department maintains a footprint in Scotland and Wales and shows a firm and vital commitment to our precious Union. [Interruption.] You have to let me have that one. We are supporting our places for growth programme by committing to roles outside of London. It also supports levelling up. We are committed to retaining a presence in some of the most deprived areas throughout the nation and regions and creating career opportunity for our people.
It is good to see the Department for Work and Pensions preparing itself for an independent Scotland, but that is not the point I want to make. The point I want to make to the Minister is on areas of economic deprivation. Some of these offices will be closing in areas of economic deprivation—I am thinking of Springburn in Glasgow, for example, and I have raised the concerns that the businesses have—which seems to go against the levelling-up agenda. How would the Minister square her argument with the fact that offices in areas of high economic deprivation are closing?
I understand the hon. Gentleman’s point, and I will go on to say how we are managing this and the opportunities that hybrid working affords us and our staff and how it supports caring and other responsibilities that people may have. I also draw back to the point of the nearly 200 new jobcentres—we are also heading towards 200 new youth hubs—that the DWP has invested in and brought forward as part of our plan for jobs. We are looking at a small part of a very large moving picture of a very large operational Department. For those affected, of course, this situation is concerning. The Department intends to make progress and during this pending review period, we have to set the foundation of the modernisation and transformation I have described.
Let me take the hon. Gentleman through the situation in Springburn in Glasgow, where 138 people are moving to Atlantic Quay. As part of the first tranche of conversations, all of the one-to-ones have been completed. I reassure him that only one of those 138 people is currently at risk. If people continue to live in the area, they will continue to spend in the area, especially through hybrid working.
On the question of fixed-term appointments, 8,800 permanent positions have been confirmed, with more offers. We have had to safeguard the opportunities for permanent staff, with 500 more offers—I do not know the exact number; it is around that number but it is a moving picture. I am trying to give the House an idea. We are continuing to engage with the attrition we have with an older workforce and with people looking to progress and stay, but we are also trying to make sure that those who have come in and given their all to the Department get the opportunity to stay with us.
To respond to the hon. Member for Strangford (Jim Shannon), I will take him through the issues in Northern Ireland. The areas are operated, as he will know, through the Department for Communities, and the sites affected are GB-only. Homeworking was a covid business-related opportunity measure. Hybrid working is absolutely there. It is not our preferred operating model for the DWP—our people need to be face-to-face with our claimants, and that is very important—but we have opportunities in terms of GB for outreach and help through the flexible support fund and partnerships within our local communities, and that is something I encourage. The DWP is not only in jobcentres; it is working in youth hubs, it is partnership working and it is supporting communities in a completely different way—not everyone will come and meet us in a jobcentre.
The recent additional JCP closures mentioned by the hon. Member for Glasgow South West are not related to the wider network design. However, the Department is taking opportunities over the coming years, as I have said, to improve incrementally our jobcentre network and the quality of the buildings both for colleagues and for customers. For example, we should get those jobcentres into town centres and on bus routes. We should use the opportunity to take forward some of those new temporary jobcentres, which offer better quality buildings and, above all, a better quality working experience.
Let me turn now to hybrid working. The Department has introduced hybrid working, where colleagues are expected to spend 40% of their time in the office. It is anticipated that this will help those colleagues who may need to travel a little further to get to their new sites. Relocating individual teams into current roles or into existing smaller offices does not fit. What we do not want to do is create more smaller offices. We are trying to create hubs of 300 to 500 plus people. As I have said, those hubs work well in terms of people being able to pivot into the operational needs.
That was a helpful response to my questions on hybrid working. Does that suggest that all redundancies can be completely avoided if there were an offer of either hybrid or home working for staff? Is that the Department’s intention?
Let me take the hon. Gentleman back to the point that I just made with regard to Glasgow Springburn. A total of 138 people are moving to Atlantic Quay. In terms of the one-to-ones, only one person is at risk at this point. This is, of course, an ongoing process of conversations around the redeployment, retraining and retaining of staff. We have an ageing workforce. We need to future-proof things and look after people and bring them forward. As I have said, this is only one moving part of what we are doing with our 92,000 people.
Drawing on that, the DWP is taking advantage of shifts in post-covid expectations around customer service delivery—not at the expense of face-to-face work—making use of the opportunity of estate lease breaks in 2023 to enable the Department to achieve its future service delivery aspirations. I want to reassure hon. Members that our people are at the heart of this transformation and that their needs will not be overlooked. The transformation is being delivered in two tranches over the next 18 months. Where possible, if an alternative strategic site has been identified, subject to colleagues’ ability to move to that new site, they will transfer, in their current role, to that new site. Where no consolidation site is available, all efforts—I reiterate the words “all efforts”—will focus on retaining and redeploying colleagues.
I have consistently reassured hon. Members, whose constituencies are affected, that the driver for this programme is not a reduction in our headcount. Where possible, colleagues in offices that are due to close are being offered opportunities to be redeployed, or retrained so that they can undertake a new role in the DWP, or be offered opportunities with other Government Departments. We are currently working with 15 other Government Departments, which are madly keen on having those people with DWP operational experience join them. Absolutely, we note that recent announcements about the future of the civil service may have caused additional concern. The DWP will consider its response to the challenge and will come forward with its proposals in due course.
The Minister has been extremely generous in taking my interventions. She outlined the discussions that she has had with other Government Departments, which is very welcome. Can she outline the discussions that she is having with the trade unions within the DWP, because, as yet, that is not something that she has mentioned in her reply?
The hon. Gentleman keeps interrupting me. I can assure him that I will get to that in good time. Let me just follow through on this and then I will reply to his question.
Let me return to how we will support those who may be affected by our estate changes. Again, our focus continues to be on the best quality of estate, alongside retaining colleagues and supporting them. We are absolutely determined to continue to follow up on the conversations that we are having with individuals. Around 5,800 individual conversations with colleagues took place in 29 of the 43 affected sites. Pleasingly, following those conversations, more than 80% of colleagues have confirmed that they can move to a new site.
On trade union engagement, consultation is ongoing with the trade unions. Meetings are scheduled for twice a week, and they ensure that appropriate time is dedicated to discussions with the unions about their members’ concerns. In the period from 6 January to date, we have spent more than 65 hours in discussions with the unions, and we are fully committed to continuing that as we deliver the programme’s outcomes. Officials have also arranged a number of deep-dive sessions in consultation with the unions, including one with MyCSP on the civil service compensation scheme. I hope that that allays the hon. Gentleman’s fears about our conversations, which are ongoing, important conversations. I do not want this transformational change to impact our operations and, above all, the morale of our staff.
A clear measure of the success of the DWP’s updated hybrid working is that we have more flexible and inclusive workplaces that are capable of adapting to the needs of employees—those with health conditions, for example—and our customers. That has been welcomed by much of our workforce. In return, as I mentioned, the Department has been able to retain more people by enabling them to commit to moving with their role to an alternative, larger site. At those sites, they will get more training, learning and progression.
On 11 May, the Department started the engagement of redeployment activity for about 1,000 colleagues in the first tranche who were impacted by the closure of their site. The process has already successfully matched more than 100 colleagues with new roles, and it continues to happen on a weekly basis. As a responsible employer, the Department has had to explore all options, including voluntary redundancy. That just might be an option for some, depending again on personal circumstances and on the outcome of our redeployment activity. However, voluntary redundancy is the absolute last resort, and it is boring, but I will continue to say that all our efforts are to retain, retrain and redeploy both within the DWP and in all other Government Departments. We will continue to do that until all avenues have been exhausted. Importantly, the scheme does allow our colleagues to request a quotation to allow them to consider what it might mean for them if an offer is made. No offers will be made until September. Every effort throughout this period is about supporting colleagues with redeployment.
Colleagues will be delighted to hear that I will conclude. Reducing the back-of-house estate’s footprint will deliver value for money for the taxpayer, with significant gross savings of £3.5 billion over a 30-year period. We will deliver better quality estates and better quality working experience and progression opportunities. I hope to have reassured the hon. Gentleman and the House that we at the DWP are doing everything we can to redeploy and support DWP colleagues who are impacted by the modernisation and that they will continue to be fully supported throughout the process.
Question put and agreed to.
(3 years, 10 months ago)
Commons ChamberIs that me? I am sorry, Mr Speaker, it has been a long weekend. [Interruption.] The jubilee, Mr Speaker, that is exactly why.
The Government want everyone—whoever they are and wherever they live—to be able to find a job, progress in work and thrive in the labour market. Through Restart and the Way to Work scheme, we are working closely with employers to help claimants into jobs. I am delighted to hear that my hon. Friend recently worked in partnership with our Jobcentre Plus and local employers to bring two job fairs to his constituents of the Rother Valley.
I congratulate the Minister and the whole Government on the success of the Way to Work campaign, which is getting people into jobs up and down our country. The surest way out of this cost of living crisis is getting people into jobs. As my hon. Friend mentioned, I have held several job fairs in my constituency to help people get back into work. As the Way to Work campaign enters its final weeks, will she say what is available for those people who are not yet in work in Rother Valley?
Through the Way to Work campaign, we will continue to bring employers and claimants together in our jobcentres, and we know that that is what changes lives and fills vacancies faster. In the local jobcentre in Rother Valley, we are offering sector-based work academy programme swaps in those priority vacancy sectors, such as health and social care, warehousing, construction and security to support people to get quickly into the labour market.
Following the success of Kickstart, which has seen over 162,600 young people start their new roles, the DWP youth offer will continue to support our young people. I have observed at first hand how our new youth hubs and our extended Jobcentre Plus network have helped to move young people into those local opportunities more quickly. That includes recent visits to Eastbourne’s Hospitality Rocks and the Wolverhampton College’s electric vehicle and green technologies centre.
In Sevenoaks and Swanley, the Kickstart scheme was welcomed with open arms. It is used by many brilliant local employees, including Go-Coach and the Mount Vineyard in Shoreham. Will my hon. Friend ensure that the Way to Work scheme focuses particularly on helping younger people in this way, and on helping specific sectors that are struggling to recruit, such as social care?
My hon. Friend is right. The scheme has transformed how we recruit everybody, including our young people. Our DWP employment advisers are working closely with employers to meet that local demand, including for HGV drivers and care workers. Way to Work has offered a unique opportunity to ramp up that activity, expand the approach, and maximise quicker employment into new sectors, with Kickstart leading the way.
Last month, I had the great pleasure of hosting an apprenticeship showcase on behalf of the aerospace and defence industry in Parliament. I met a constituent, Tianna, who is currently an apprentice at Collins Aerospace in my constituency. Tianna got the opportunity to showcase her enthusiasm and her skills to Collins through the Kickstart scheme. Can the Minister reassure me that other young people in Wolverhampton will have equal opportunity to showcase their own talents and ambitions in the future?
I can reassure my hon. Friend on that. In Wolverhampton, our jobcentres host an employers’ zone, which allows local businesses with vacancies and key training providers to meet claimants and enable those swaps and job-matching sessions. In the new Wolverhampton youth hub located in The Way, the youth zone directly supports young people furthest away from the labour market to find training and employment and, currently, exciting opportunities in the summer’s Commonwealth games, too.
I thank my hon. Friend for her visit to Eastbourne and the great energy and commitment she has shown to raising local aspiration. The kickstart scheme has been a huge success locally. Now hundreds of young people are in employment and building their careers—notably in Sussex NHS, where there are hundreds of new entrants. We are still working hard in hospitality and care, other sectors where there are opportunities as yet unfilled. What work is there coming down the line to connect young people with some of those opportunities, including in the digital and creative sector, where it is also important for us to build?
My hon. Friend rightly highlights the success of the kickstart scheme. I know she has had personal involvement in supporting young people in her constituency. Building on that success is an important question. The Way to Work initiative is building on those key links with local employers, such as the Sussex NHS, that offer good-quality opportunities for young people. Meanwhile, our work coaches continue to support jobseekers of all ages in accessing those vacancies and opportunities that she mentions in all those in-demand sectors.
The kickstart scheme was supposed to generate 600,000 placements. In reality, it generated around 235,000, and of those 80,000 were unfilled at the time that it closed. Does the Minister really think we should describe that as a success? Would not most people be asking what went wrong?
I will happily write to the hon. Gentleman with the correct numbers on this. Some 162,600 lives have been transformed at the most challenging time, with well over 200,000 vacancies created by employers who would never have looked at this way of recruiting and bringing young people into the labour market before. It is clear that many employers thought they were doing a favour by getting a young person in for six months. The scheme has transformed recruitment, young lives and opportunities, and employers have found that they are the ones who have had that favour done for them.
An overarching equality assessment has been completed, which considers the impact on all DWP colleagues. This has been made available for the House in the Library, and I am also arranging for the site-specific equality assessment for Seaham to be shared with the hon. Member.
I thank the Minister for that response, but previously when I have raised the issue of the Seaham site, I have been assured or reassured that DWP employees at that office would be relocated to other offices within the region. Is she aware that the private bus operator Go North East is proposing cuts and changes to 80 regional bus services, many affecting my area? Does that not show that the DWP planning assumptions are rather precarious? Many of the DWP closures, including the one in Seaham, are in areas of economic deprivation that can ill afford to lose good-quality public sector jobs.
This network design change is to reshape how the Department works, resulting in a smaller, greener and better-quality estate for our colleagues. Many of these buildings across the land offer back-of-house functions, and they are just not good-quality buildings for our colleagues. I absolutely understand the point. Where colleagues are being offered new opportunities to go to the Wear View House site in Sunderland, which is approximately 7.5 miles away, there will be individual one-to-one conversations with them about what is right for them and how they can stay with DWP and continue in a role that works for them.