Customer Service APPG

First Registered: 30/07/2015 • Last updated on: 04/05/2022

To raise awareness and understanding of customer service, including its impact on economic growth. To improve public services, business performance and employability through customer service skills training and provide an improved outcome for customers and citizens.

Note: All-Party Parliamentary Groups (APPGs) are informal, cross-party groups formed by MPs and Members of the House of Lords who share a common interest in a particular policy area, region or country. APPGs have no official status within Parliament.
View Official Register Entry


Reticulating Splines
APPG Supplied Content

APPGs can register with Parallel Parliament and submit files and articles to be placed here.

Parallel Parliament offers the facility for APPGs to submit written content and files, which are made available through this page.

Submitters can draft and edit publications, and either release them on demand, or schedule release for a future date.

Both text content and attached files submitted through this facility is indexed by our website, and made available through both the search function and relevant e-mail alerts. Any of our users registered for an alert which matches your content, will receive a link making them aware of its publication.

If you wish to register as an authorised representative of the Customer Service APPG and use this facility, click below

9 Current APPG Officers
Philip Davies Portrait
Philip Davies
Chair & Registered Contact
Conservative - Shipley
Joined: 30th July 2015
Charlotte Nichols Portrait
Charlotte Nichols
Officer
Labour - Warrington North
Joined: 25th August 2021
Steven Bonnar Portrait
Steven Bonnar
Officer
Scottish National Party - Coatbridge, Chryston and Bellshill
Joined: 25th August 2021
2 APPG Memberships
Boxing , Kinship Care
Contact Details

Registered Contact:

Philip Davies MP, House of Commons, London, SW1A 0AA. Tel: 020 7219 0667.

Email: daviesp@parliament.uk

Public Enquiry Point:

David Dagger, The Institute of Customer Service, Mill House, 8 Mill Street, London SE1 2BA. Tel: 020 7260 2699

Email: appg@icsmail.co.uk

Secretariat:

The Institute of Customer Service acts as the group's secretariat. https://www.instituteofcustomerservice.com/

Group's Website:

https://www.instituteofcustomerservice.com/public-affairs/all-party-parliamentary-group

Date
18 Jun 2021
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2021 To : 17/06/2022
Value
£10,501
Date
18 Jun 2020
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2020 To : 17/06/2021
Value
£10,501
Date
6 Jul 2019
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2019 To : 05/07/2020
Value
£10,501
Date
6 Jul 2018
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2018 To : 05/07/2019
Value
£10,501
Date
6 Jul 2017
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2017 To : 05/07/2018
Value
£10,501
Date
1 Jul 2016
Source
The Institute of Customer Service
Description
Secretariat   From : 01/07/2016 To : 30/06/2017
Value
£10,501
Date
1 Jan 2015
Source
The Institute of Customer Service
Description
Secretariat   From : 01/01/2015 To : 31/12/2015
Value
£10,501

No direct financial benefits are on record for the Customer Service APPG

Former APPG Officers
Martin Whitfield Portrait
Martin Whitfield
Officer
Labour - Former Member for East Lothian
Joined: 31st July 2019
Departed: 5th November 2019
No other APPG Memberships
Lord Scriven Portrait
Lord Scriven
Vice Chair
Liberal Democrat - Life peer
Joined: 30th July 2015
Departed: 19th June 2019
John Grogan Portrait
John Grogan
Vice Chair
Labour - Former Member for Keighley
Joined: 18th July 2018
Departed: 19th June 2019
No other APPG Memberships
Amanda Milling Portrait
Amanda Milling
Vice Chair
Conservative - Cannock Chase
Joined: 30th July 2015
Departed: 26th April 2018
No other APPG Memberships
Steve Reed Portrait
Steve Reed
Co-Chair
Labour (Co-op) - Croydon North
Joined: 30th July 2015
Departed: 21st July 2016
Mark Garnier Portrait
Mark Garnier
Vice Chair
Conservative - Wyre Forest
Joined: 30th July 2015
Departed: 13th November 2015