Customer Service APPG

First Registered: 30/07/2015 • Last updated on: 30/05/2024

Note: This APPG was last registered on 30th May 2024. The APPG was not registered in the latest release of the 20th November 2024 and may be defunct.

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To raise awareness and understanding of customer service, including its impact on economic growth. To improve public services, business performance and employability through customer service skills training and provide an improved outcome for customers and citizens.

Note: All-Party Parliamentary Groups (APPGs) are informal, cross-party groups formed by MPs and Members of the House of Lords who share a common interest in a particular policy area, region or country. APPGs have no official status within Parliament.
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Former Members - Contact Details - Benefits in Kind - Financial Benefits
Reticulating Splines
Former APPG Members
Olivia Blake Portrait
Olivia Blake
Officer
Labour - Sheffield Hallam
Joined: 9th August 2023
Departed: 30th May 2024
3 APPG Memberships
Eating Disorders , Migration , Special Educational Needs and Disabilities
Steven Bonnar Portrait
Steven Bonnar
Officer
Scottish National Party - Former Member for Coatbridge, Chryston and Bellshill
Joined: 25th August 2021
Departed: 30th May 2024
No other APPG Memberships
Baroness Stowell of Beeston Portrait
Baroness Stowell of Beeston
Vice Chair
Conservative - Life peer
Joined: 9th August 2023
Departed: 30th May 2024
No other APPG Memberships
Philip Davies Portrait
Philip Davies
Chair & Registered Contact
Conservative - Former Member for Shipley
Joined: 13th May 2024
Departed: 30th May 2024
No other APPG Memberships
Philip Davies Portrait
Philip Davies
Chair & Registered Contact
Conservative - Former Member for Shipley
Joined: 30th July 2015
Departed: 8th April 2024
No other APPG Memberships
Bill Esterson Portrait
Bill Esterson
Officer
Labour - Sefton Central
Joined: 10th March 2021
Departed: 6th March 2024
1 APPG Membership
Manufacturing
Baroness Bennett of Manor Castle Portrait
Baroness Bennett of Manor Castle
Vice Chair
Green Party - Life peer
Joined: 25th August 2021
Departed: 6th March 2024
1 APPG Membership
Respiratory Health
Liz Twist Portrait
Liz Twist
Vice Chair
Labour - Blaydon and Consett
Joined: 25th August 2021
Departed: 6th March 2024
2 APPG Memberships
Respiratory Health , Suicide and Self-Harm Prevention
Andrew Lewer Portrait
Andrew Lewer
Vice Chair
Conservative - Former Member for Northampton South
Joined: 7th August 2020
Departed: 6th March 2024
No other APPG Memberships
None Portrait
Margaret Ferrier
Vice Chair
 Joined: 7th September 2022
Departed: 28th June 2023
No other APPG Memberships
Charlotte Nichols Portrait
Charlotte Nichols
Officer
Labour - Warrington North
Joined: 25th August 2021
Departed: 22nd July 2022
1 APPG Membership
Video Games and Esports
Carolyn Harris Portrait
Carolyn Harris
Officer
Labour - Neath and Swansea East
Joined: 31st July 2019
Departed: 22nd July 2022
4 APPG Memberships
Commercial Sexual Exploitation , Gambling Reform , Menopause , Policing
Chris Evans Portrait
Chris Evans
Co-Chair
Labour (Co-op) - Caerphilly
Joined: 31st August 2016
Departed: 22nd July 2022
1 APPG Membership
Writers
Martin Whitfield Portrait
Martin Whitfield
Officer
Labour - Former Member for East Lothian
Joined: 31st July 2019
Departed: 5th November 2019
No other APPG Memberships
John Grogan Portrait
John Grogan
Vice Chair
Labour - Former Member for Keighley
Joined: 18th July 2018
Departed: 19th June 2019
No other APPG Memberships
Lord Scriven Portrait
Lord Scriven
Vice Chair
Liberal Democrat - Life peer
Joined: 30th July 2015
Departed: 19th June 2019
1 APPG Membership
Pharmacy
Amanda Milling Portrait
Amanda Milling
Vice Chair
Conservative - Former Member for Cannock Chase
Joined: 30th July 2015
Departed: 26th April 2018
No other APPG Memberships
Steve Reed Portrait
Steve Reed
Co-Chair
Labour (Co-op) - Streatham and Croydon North
Joined: 30th July 2015
Departed: 21st July 2016
No other APPG Memberships
Mark Garnier Portrait
Mark Garnier
Vice Chair
Conservative - Wyre Forest
Joined: 30th July 2015
Departed: 13th November 2015
5 APPG Memberships
Energy Studies , Japan , Space , Thailand , Vietnam
Contact Details

Registered Contact:

Sir Philip Davies MP,

Email: No email supplied

Public Enquiry Point:

David Dagger, The Institute of Customer Service, 4 Gainsford Street, London SE1 2NE . Tel: 020 7260 2699

Email: appg@icsmail.co.uk

Secretariat:

The Institute of Customer Service acts as the group's secretariat. https://www.instituteofcustomerservice.com/

Group's Website:

https://www.instituteofcustomerservice.com/public-affairs/all-party-parliamentary-group

Benefits in Kind
Date
18 Jun 2023
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2023 To : 17/06/2024
Value
£10,501
Date
18 Jun 2022
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2022 To : 17/06/2023
Value
£10,501
Date
18 Jun 2021
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2021 To : 17/06/2022
Value
£10,501
Date
18 Jun 2020
Source
The Institute of Customer Service
Description
Secretariat   From : 18/06/2020 To : 17/06/2021
Value
£10,501
Date
6 Jul 2019
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2019 To : 05/07/2020
Value
£10,501
Date
6 Jul 2018
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2018 To : 05/07/2019
Value
£10,501
Date
6 Jul 2017
Source
The Institute of Customer Service
Description
Secretariat   From : 06/07/2017 To : 05/07/2018
Value
£10,501
Date
1 Jul 2016
Source
The Institute of Customer Service
Description
Secretariat   From : 01/07/2016 To : 30/06/2017
Value
£10,501
Date
1 Jan 2015
Source
The Institute of Customer Service
Description
Secretariat   From : 01/01/2015 To : 31/12/2015
Value
£10,501

No direct financial benefits are on record for the Customer Service APPG