Oral Answers to Questions

Sarah Newton Excerpts

Monday 21st May 2018 Commons Chamber

[Peter Grant (Glenrothes) (SNP)]

6. What progress her Department has made on processing back-payments for personal independence payment claims.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

We understand the urgency of this matter and we remain on track to begin making the first payments in the summer. The exercise to identify claimants affected by the MH judgment will start as soon as we have made the changes to the guidance needed to implement the judgment. We are engaging with stakeholders to update the guidance and once guidance has been finalised I will further update the House.

[Peter Grant]

Four months without even an update to Members of Parliament does not sound like the matter is being treated urgently by the Government. In January, when the Government were dragged here by an urgent question to give a statement on the court case they lost, the Secretary of State assured the House that, if I wanted to contact her to arrange a meeting to discuss a particular constituency case, her door was open and she would meet me. Six weeks after I wrote to ask for such a meeting, I got a letter back from a junior Minister saying the Secretary of State was not available to meet me. Will she apologise for breaking the promise she made to me and will she apologise on behalf of my constituents, and the constituents of other Members, who still do not know what the Government are doing to sort out this mess?

[Sarah Newton]

We have updated the House regularly. I published a list of frequently asked questions and placed it in the House of Commons Library on 28 March. I wrote to the hon. Gentleman on 17 April again offering a meeting and I have yet to hear a response. My door remains open and we are getting on with great urgency to begin the repayments as soon as possible.

[Sir Desmond Swayne (New Forest West) (Con)]

From a PIP application being made to when an award is paid, what is the mode, the mean and the median waiting time?

[Sarah Newton]

I thank my right hon. Friend for his question. I cannot answer with regards to the mode, the mean and the median, but I can tell him that the average waiting time at the moment is 12 weeks. We have worked very hard to bring down the waiting time so that people can get the support they need as soon as possible.

[Frank Field (Birkenhead) (Lab)]

As PIP is the entrance to mobility allowance, will the Government join the Treasury Committee and the Work and Pensions Committee in asking for a full National Audit Office inquiry into what is ostensibly a really good benefit?

[Sarah Newton]

First, I would like to wish the right hon. Gentleman a very speedy recovery. I can see clearly that he has had an injury and I am sure I speak on behalf of all Members when I say that I hope he makes a very speedy recovery. We of course agree that it is really important that the NAO gets on with its work, but the Secretary of State will update the House shortly on progress.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

Will my hon. Friend confirm that this very important exercise regarding PIP payments is not likely to require any new face-to-face assessments?

[Sarah Newton]

I thank my hon. Friend for that question. I can absolutely assure him that there will be no need for new face-to-face appointments or assessments.

[Emma Reynolds (Wolverhampton North East) (Lab)]

I have been helping identical twins who have the same genetic condition, which involves learning disabilities and associated health problems. Both were assessed for PIP at different times by different assessors. One was granted PIP and one was rejected. The case has now been resolved, but can the Minister not see that the system is totally unfit for purpose and needs overhauling?

[Sarah Newton]

The very fact that the hon. Lady says the case has been resolved shows that the system is working. It is very important that we make the right decision first time. I have set in place a whole series of improvements to PIP. We have followed the advice given to us by the independent review of PIP and are working at pace to make the necessary changes.

[Marsha De Cordova (Battersea) (Lab)]

As a result of the incorrect guidance produced by Independent Assessment Services, formerly Atos, in relation to daily living activity 6—help with dressing—will the Minister tell the House how she proposes to estimate the number of claimants who have been incorrectly assessed for PIP, and to identify the claimants affected, provide a correct assessment and pay all the arrears due?

[Sarah Newton]

I thank the hon. Lady for her question—we had a meeting last week where we discussed this case. The matter was brought to the Department’s attention by the Royal National Institute of Blind People in March. We have looked into the case and are absolutely assured that this is a one-off situation, but it is very important to me that we learn the lessons of how this happened. We are meeting the RNIB on Wednesday to see what further action we can take.

[Marsha De Cordova]

But does the Minister not accept that the wording of the correspondence that was produced by Independent Assessment Services—sent to her by a number of voluntary organisations, including the RNIB—suggests that the guidance has potentially been widely circulated among assessors, and that for contracted assessors to produce independent guidance on social security law without the Department’s knowledge suggests a serious problem with contract management?

[Sarah Newton]

I do not accept the premise of the hon. Lady’s questions. We are very clear that the personal independence payment assessment guide, which is published by the DWP and is on gov.uk, is the guidance that must be used by health professionals. The particular case was investigated and we have made sure that the procedures are in place to ensure that this does not happen again.

[Tom Pursglove (Corby) (Con)]

7. What steps the Government are taking to help young disabled people into work.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

I want to make it absolutely clear to the House that I want us all to be as ambitious for disabled young people as we are for all young people, enabling them to fulfil their potential. We have a range of programmes to support the journey to work, including the young persons supported work experience programme, tri-work supported work experience and supported internships and apprenticeships.

[Tom Pursglove]

I am very grateful to the Minister for that answer. Apprenticeships have proved to be a huge success story in Corby and east Northamptonshire, so what steps are the Department taking to help to encourage young disabled people to take up those opportunities and ensure that they are accessible to all?

[Sarah Newton]

My hon. Friend is a doughty champion for his constituents and it is great to see the number of people with learning difficulties or a disability starting an apprenticeship—it rose to 22,100 this year, 150 of whom are from Corby, which was a rise of 40 people on the year before. We want more employers to offer apprenticeships for disabled youngsters. The Department for Education has made adjustments to the maths and English standards and Access to Work is available.

[Thangam Debbonaire (Bristol West) (Lab)]

Would the Minister care to explain to my disabled constituent how new claim rules for Access to Work justify requiring confidential contracts of and employment information about the disabled person’s personal assistant, and how do those square with the general data protection regulation?

[Sarah Newton]

The hon. Lady raises a very specific case. Of course, I will be very pleased to look into that, but let us be clear: Access to Work is providing invaluable support. It is enabling many more people with disabilities to play their full part in our society, including work. We have recently made a number of changes that have been widely welcomed.

[Justin Tomlinson (North Swindon) (Con)]

When I ask young disabled people, “If you were the Minister, what would be your No. 1 priority?”, the answer is always to have an opportunity to work and, for some, to run their own business. The NESTA innovative technology fund was one of the most exciting ways to support disabled entrepreneurs, through prize money and matching them up with mentors. Will the Minister do all that she can to help to reinstate this important opportunity?

[Sarah Newton]

I absolutely agree with my hon. Friend that we should be as ambitious for disabled people as we are for anyone else, and that includes enabling them to set up their own business. He raises a particularly important scheme, but there have been other innovations through the employment allowance and the support that is available through Access to Work. Indeed, Microsoft has just launched a fantastic new fund of £25 million to help with assistive technology and people setting up businesses.

[Ian C. Lucas (Wrexham) (Lab)]

What assessment has the Department made of the impact of the abolition of the independent living fund on disabled young people?

[Sarah Newton]

As the hon. Gentleman knows, responsibility for the independent living fund was given to local authorities, which are very well placed to join up services in their communities to the benefit of all disabled people, including young disabled people.

[Priti Patel (Witham) (Con)]

8. What steps her Department is taking to improve social mobility.

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[Graham P. Jones (Hyndburn) (Lab)]

12. What assessment she has made of the appropriateness of the eligibility criteria for attendance allowance.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

Attendance allowance is available to those aged over 65, and entitlement is based on the ongoing need for frequent personal care and attention, or supervision, to ensure personal safety. The Government believe that the current long-standing qualifying rules for the allowance are working well. It is a popular benefit. Nearly 1.5 million people are currently receiving it, including 2,000 in the hon. Gentleman’s constituency.

[Graham P. Jones]

Before Christmas, I raised with the Prime Minister the case of Mr Walker from Great Harwood, in my constituency. Mr Walker was a fit and able pensioner until, at the age of 69, he was run over by a drunk driver. He is now quadriplegic, paralysed from the neck down. He and his wife are struggling, and their Ford Fiesta is of no use whatsoever. He has been released from hospital, and he is not being given the help that he needs. Why is a previously fit and healthy 69-year-old man not entitled to the disability help that he needs—such as a Motability car—because of his age?

[Sarah Newton]

The hon. Gentleman recounts the truly tragic case of his constituent, and of course he will be able to apply for attendance allowance, but that is not the only support available. Clearly he will need support from the NHS and adult social care, where a range of support is available, and attendance allowance can be used on Motability aids as well.

[Justin Madders (Ellesmere Port and Neston) (Lab)]

13. What mental health awareness training her Department provides for personal independence payment assessors.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

Assessment providers write and deliver training for health professionals; this includes how to identify the impact of mental health conditions on claimants. We require providers to have mental health function champions who are available to provide advice and support. They must have at least two years’ full post-registration clinical experience in the management of the relevant conditions.

[Justin Madders]

I suggest the Minister goes back and sees how that works in practice. A constituent came to see me recently about their personal independence payment assessment; they were asked during the course of the assessment why they thought their previous suicide attempts had not been successful. Does the Minister share my disgust at that cruel, inhumane and disgusting way of asking questions?

[Sarah Newton]

From the way the hon. Gentleman has presented that, of course I would unequivocally agree that it was totally unacceptable. The assessors are not given a script, and we expect them to treat everybody with utter respect and dignity.

[Vicky Ford (Chelmsford) (Con)]

On Friday I attended a simulated work capability assessment in Chelmsford and it was very helpful. What progress is my hon. Friend making to ensure that all assessments for employment and support allowance and PIP can be more regularly recorded so that those with mental health and other concerns have greater transparency?

[Sarah Newton]

I am pleased that my hon. Friend took the opportunity to visit her assessment centre; I am always happy to arrange these meetings so that hon. Members can see at first hand what is usually a very professional, very compassionate assessment. But of course we want to go further and make sure that every assessment is a good assessment, and recording is definitely part of our plans for improvement.

[Tonia Antoniazzi (Gower) (Lab)]

Some 75% of claimants in Wales who appealed against decisions to reduce or stop PIP were successful; that is 8,000 people in Wales who have needlessly worried about having payments stopped. The Prime Minister and the Secretary of State for Wales were unavailable to comment on this at the Welsh Conservative conference on Friday, but can the Minister tell the House when the Government are going to get a grip on this situation?

[Sarah Newton]

Some 3.1 million PIP decisions have been made, and 9% of them have been appealed and 4% of those have been overturned. I am absolutely determined to make sure that we make the right decision every time; we should get it right the first time, and we have put in place a whole series of actions to make sure that that is the case.

[Dr Philippa Whitford (Central Ayrshire) (SNP)]

The Secretary of State accepted that there was a failure of assessment of people with mental health conditions and said that this would be remedied, but we have been told by our job centre that guidance has not changed, and a young man who is suffering from appalling post-traumatic stress disorder in my constituency is still being treated as if he does not qualify. When will guidance actually change? We are still producing more injustices.

[Sarah Newton]

As I said in answer to an earlier question, we insist and make sure that the healthcare professionals undertaking the assessments are appropriately trained and have the right expertise, and the guidance is kept under constant review to make sure we get it right first time.

[Kelvin Hopkins (Luton North) (Ind)]

14. What recent assessment she has made of trends in the level of fees and charges applied by asset managers to the investments made by defined contribution and defined benefit pension schemes.

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[Robert Halfon (Harlow) (Con)]

16. What financial support is available for disabled people who incur costs relating to their condition which welfare payments are not designed to meet.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

There is a wide range of financial support available to disabled people who incur extra costs relating to their condition which welfare payments are not designed to meet. These include: Access to Work, disabled students allowances, disabled facilities grants, the disabled person’s bus pass and railcard, and VAT relief on certain items, goods and services.

[Robert Halfon]

I should like to thank the Government for instituting the bursary scheme for disabled parliamentary candidates; that is good news. On another matter, Scope, the charity supporting disabled people, has found that disabled people have £108,000 less in savings and assets, yet when they go to hospital—not out of choice, but because they have to—Scope finds that something like 50% of hospitals are still charging disabled people to park their cars. Will my hon. Friend lobby the Department of Health and Social Care to remove those charges and scrap hospital parking charges for all disabled people?

[Sarah Newton]

I am pleased to accept my right hon. Friend’s welcome for that good news; it is important that people seeking election should be supported in doing so. I am really pleased to announce today that we have created a new inter-ministerial working group to bring the full force of the Government behind ensuring that every disabled person in our country has the ability to reach their full potential. It is by working across Government that we will tackle issues such as the one that he has just raised.

[Ruth Smeeth (Stoke-on-Trent North) (Lab)]

21. One of the benefits, or non-benefits, that is available is the crisis loan. My constituent, Mr Hayward, has been told by the Minister’s Department that he owes £1,500 in crisis loans taken out 13 years ago. There is just one small problem with that: he did not take out those loans. The Department cannot provide any paperwork to prove that he did so. How can anyone have any faith in anything that happens at the DWP?

[Sarah Newton]

I appreciate the hon. Lady bringing up that really important case. We will take it away and get back to her.

[Layla Moran (Oxford West and Abingdon) (LD)]

T1. If she will make a statement on her departmental responsibilities.

[Layla Moran]

I have a young constituent who has PKU, a rare inherited disorder that requires a strict diet and treatment for life. She had been in receipt of the disability living allowance, but now that she has turned 16, she has scored zero in every personal independence payment category. Will the Minister meet my constituent and me so that we can iron out this clear case of “the computer says no”?

[Sarah Newton]

I would be absolutely delighted to meet the hon. Lady and to go through this constituency case with her.

[Stephen Kerr (Stirling) (Con)]

T4. Where are we on the transfer of welfare powers to the Scottish National party Government? Whose court is the ball in?

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[Neil Gray (Airdrie and Shotts) (SNP)]

Being able to walk 20 metres is an essential part of the PIP assessment process, yet Ministers have told me in written answers that they do not have a policy for their assessment centres to have parking within 20 metres, nor do they know which centres have such a facility. Indeed, the centre that I visited recently had double yellow lines outside. Given that not everyone has access to a home assessment, what would the Minister say to somebody who turns up for an assessment and cannot walk to the door?

[The Minister for Disabled People, Health and Work (Sarah Newton)]

That is not only totally unacceptable, but absolutely unnecessary. When people are invited to come along for their assessment, there is an opportunity to talk about their mobility needs to ensure that the centre is totally accessible for them. Each centre must comply with the equality responsibilities under the Equality Act 2010, and people are also offered home visits.

[Damien Moore (Southport) (Con)]

T7. Will my right hon. Friend confirm that the record levels of employment that this Government have delivered in office have predominantly involved full-time and higher-skilled roles?

[Liz Twist (Blaydon) (Lab)]

T2. People with progressive conditions are meant to be exempt from ESA reassessments, although my constituent Glenn, who has multiple sclerosis, has one coming up, but they will not be exempt from a PIP reassessment. Will the Minister commit to removing that cruel and unnecessary burden on people living with progressive conditions?

[Sarah Newton]

We have worked closely with a range of stakeholders, including the Multiple Sclerosis Society, to develop a series of severe conditions criteria, which mean that people will not be asked for face-to-face reassessments. Wherever possible, we will make decisions based on the paper-based evidence that is provided. We are also working carefully to ensure that those same criteria are applied to PIP assessments.

[Robert Halfon (Harlow) (Con)]

T9. With 1,000 more people in jobs in Harlow than in 2010, and with 5,000 more apprentices over the same time, will my hon. Friend congratulate Harlow College and Harlow’s jobcentre?

[Jeff Smith (Manchester, Withington) (Lab)]

T3. Recently, two constituents with serious and deteriorating cerebral palsy both scored zero points on their PIP assessments. Both require round-the-clock care, but both were forced to appeal the decisions. Is it acceptable that people with serious and deteriorating disabilities are being forced to go through the courts to get the support that they deserve?

[Sarah Newton]

It is well worth pointing out that the vast majority of people go through the process and get the support they need, and many more people are receiving higher-level support under PIP than under disability living allowance. However, when I hear of cases such as that, something has clearly gone amiss, so I will be happy to meet the hon. Gentleman.

[Vicky Ford (Chelmsford) (Con)]

T10. What action are the Government taking to make sure that parents cannot hide earnings from their child maintenance payment calculations?

[Laura Pidcock (North West Durham) (Lab)]

Dupuytren’s contracture, or miner’s claw, as it is commonly known, is a progressive condition that causes the fingers gradually to curl up, occasionally requiring amputation. It is a very common disease among former miners, and the Industrial Injuries Advisory Council has made it clear to the DWP that there is a link between the use of percussive tools and miner’s claw. Why has the Secretary of State chosen to ignore that expert advice, and will she explain why the condition has not been added to the industrial injuries disablement benefit list of conditions?

[Sarah Newton]

I am working very closely with the independent advisory board, which advises on which conditions should go on to the list for which people can receive severe disability payments. My meetings with the board are ongoing.

[Scott Mann (North Cornwall) (Con)]

A small number of my constituents do not have the digital skills or the equipment to be able to process their universal credit online. What is the Department doing to help them?

[Paula Sherriff (Dewsbury) (Lab)]

T5. My 20-year-old constituent Lucy has severe autism and learning disabilities. She has been told that she must attend a medical assessment to transition from employment and support allowance to universal credit. Medical advice says such an assessment will cause unnecessary stress and anxiety, but that advice has been ignored by the DWP. Will the Minister commit to reducing this burden on the most vulnerable in society?

[Sarah Newton]

When people apply to go on to universal credit their existing ESA remains in place, so it might be that Lucy was coming up for her regular periodic assessment. It is really important to us that people get the right support but, of course, I will happily meet the hon. Lady to look into this case.

[Nigel Huddleston (Mid Worcestershire) (Con)]

A number of my constituents have reported difficulty with the Child Maintenance Service on issues such as undeclared income and missing payments. What is being done to ensure that complaints about the CMS are dealt with in a timely manner?

[Ms Karen Buck (Westminster North) (Lab)]

T8. This morning I was contacted on behalf of a constituent who has an inoperable tumour on her spine all the way down to her pelvis, leaving her unable to walk and compounded by arthritis and severe depression. Her ESA has been suspended, her housing benefit has been suspended and she is now threatened with the possibility of eviction. Can the Minister help me make sure my constituent is protected? Can she also help me understand why so many disabled people feel they are living in a hostile environment?

[Sarah Newton]

Of course I would be more than happy to meet the hon. Lady urgently, because she raises a terrible case. [Interruption.] Let us remember that the vast majority of people claiming ESA or PIP get a really good service and get the benefits to which they are entitled.

[Kirstene Hair (Angus) (Con)]

According to The Guardian on Saturday, a report shows that the share of employees who are officially classified as low paid has fallen to 18%, the lowest level since 1982. Does that not show the Conservative party is the party of getting more people into work and ensuring they remain in work? What will the Government do to ensure that that continues?

[Deidre Brock (Edinburgh North and Leith) (SNP)]

Atos staff are being asked to squeeze extra assessments into their working day, and one constituent had her assessment cancelled several times because the assessors were ill. The two things are clearly linked, so how will the Minister change the system to ensure that staff are not made ill by the job and people like my constituent can get their cash?

[Sarah Newton]

I thank the hon. Lady for her question. As part of the contract process, we ask healthcare professionals to make sure that they provide a high-quality service. Officials at the Department for Work and Pensions monitor those contracts carefully. We do not ask for extra appointments to be squeezed in.

[Alex Burghart (Brentwood and Ongar) (Con)]

A recent report by the Select Committee on Work and Pensions showed that there are massive gains to be made by deploying assistive technology to help people with disabilities into work. What are the Minister and her Department doing to extend this technology to people who need it?

[Sarah Newton]

I welcome my hon. Friend’s question. I am pleased that we have got more than 600,000 people with disabilities into work in the past four years, and assistive technology plays an incredibly important part in that. I have recently announced changes to the tech fund in the Access to Work programme, removing barriers so that people have access to assistive technology, and there is much more that we want to do.

[Mr Paul Sweeney (Glasgow North East) (Lab/Co-op)]

The loss of the protected places scheme is likely to have a devastating impact on disabled workers, particularly in my constituency, where Royal Strathclyde Blindcraft Industries employs 250 people, half of whom have a registered disability. What has the Minister done to assess the impact this move will have on disabled workers?

[Sarah Newton]

I am glad the hon. Gentleman asked that question, because this was totally misreported in The Times today; we are not going to close down any organisation at all that is supporting disabled people into work. I have been in ongoing discussions with the sector to make sure not only that we have the existing scheme, but that it is enhanced and mainstreamed into a new, improved programme.

[Mr Peter Bone (Wellingborough) (Con)]

May I ask the relevant Minister whether I have got this clear, because I thought that this understanding was given to Parliament: where someone appeals against the loss of their personal independence payment, their Motability car will not be taken away from them until the decision is made by the independent tribunal? Have I got that right?

[Sarah Newton]

I thank my hon. Friend for his question. If somebody has appealed their PIP decision, they can keep their car.

[Jim McMahon (Oldham West and Royton) (Lab/Co-op)]

Unemployment in my constituency now stands at 7.1%, which represents an increase of 1,200 on this time last year. What is the Department doing to support people into decent, well-paid and secure employment?

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[Clive Efford (Eltham) (Lab)]

My constituent was called back early for a PIP assessment, which made no reference to the fact that he has an inoperable brain tumour, which has led to his having intractable epilepsy and Parkinson’s disease. Can the Minister explain why he was recalled for an assessment?

[Sarah Newton]

I am sure the whole House will appreciate that without looking at the details of the hon. Gentleman’s constituent’s case, it is impossible to do that. As I have explained, the process is designed to treat people with compassion, accurately looking at the medical evidence that it is presented, alongside their assessment of their conditions.

[James Cartlidge (South Suffolk) (Con)]

My hon. Friend the pensions Minister is doing a lot of work on auto-enrolment for the self-employed. Has he looked specifically at the so-called worker category, in which a person might do their self-employed work for one large firm that could, with willing and regulatory help, roll them into its employee scheme?

[Colleen Fletcher (Coventry North East) (Lab)]

The latest quarterly figures show that in Coventry, 81% of PIP, 76% of ESA, 83% of income support and 100% of jobseeker’s allowance appeals heard by Her Majesty’s Courts and Tribunals Service were decided in favour of the appellant. Does the Minister accept that the high proportion of successful appeals highlights the flawed nature of the DWP’s decision-making processes?

[Sarah Newton]

It is really important to put all those numbers in context. Let us be absolutely clear: we want to make sure that we make the right decision the first time and we are working really hard to make sure that that is the case. We have recently recruited 150 presenting officers, who now work in the courts, providing invaluable feedback so that we can improve the situation.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

I recently had the privilege of attending a Disability Confident event in Ayrshire. What more can the Government do to encourage or incentivise employers to invest in disabled young talent?

[Sarah Newton]

I am grateful to my hon. Friend for leading a Disability Confident event. Disability Confident is growing from strength to strength. The most recent numbers show that more than 6,500 employers have signed up. Of the largest companies in the country, more than a quarter of the workforce is covered. Each year, we see more people with disabilities go into work. We are utterly determined to close the disability employment gap and get a million more people with disabilities into work.

[Several hon. Members rose—]

[Ms Angela Eagle (Wallasey) (Lab)]

My constituent of working age suffered two strokes and has now been diagnosed as suffering from vascular dementia. He has been found to be fit for work, even though he has major problems with his short-term memory. He will have to appeal the decision and faces a wait of up to 30 weeks before he gets any kind of hearing or has his benefit restored. How can this possibly be a system that is working or acceptable?

[Sarah Newton]

I would of course be more than happy to meet the hon. Lady to go through the specifics of that case.

[Stephen Lloyd (Eastbourne) (LD)]

On a point of order, Mr Speaker.