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Department: Department for Work and Pensions

Baroness Anderson of Stoke-on-Trent

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Baroness Anderson of Stoke-on-Trent Excerpts

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Monday 21st May 2018

(6 years, 6 months ago)

Commons Chamber
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Baroness Anderson of Stoke-on-Trent Portrait Ruth Smeeth (Stoke-on-Trent North) (Lab)
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21. One of the benefits, or non-benefits, that is available is the crisis loan. My constituent, Mr Hayward, has been told by the Minister’s Department that he owes £1,500 in crisis loans taken out 13 years ago. There is just one small problem with that: he did not take out those loans. The Department cannot provide any paperwork to prove that he did so. How can anyone have any faith in anything that happens at the DWP?

Sarah Newton Portrait Sarah Newton
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I appreciate the hon. Lady bringing up that really important case. We will take it away and get back to her.

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