Oral Answers to Questions

Colleen Fletcher Excerpts
Monday 21st May 2018

(6 years, 5 months ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman
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I would be delighted to take up that specific example and will definitely take it forward. I remind my hon. Friend that 12,000 people have been auto-enrolled in his constituency.

Colleen Fletcher Portrait Colleen Fletcher (Coventry North East) (Lab)
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The latest quarterly figures show that in Coventry, 81% of PIP, 76% of ESA, 83% of income support and 100% of jobseeker’s allowance appeals heard by Her Majesty’s Courts and Tribunals Service were decided in favour of the appellant. Does the Minister accept that the high proportion of successful appeals highlights the flawed nature of the DWP’s decision-making processes?

Sarah Newton Portrait Sarah Newton
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It is really important to put all those numbers in context. Let us be absolutely clear: we want to make sure that we make the right decision the first time and we are working really hard to make sure that that is the case. We have recently recruited 150 presenting officers, who now work in the courts, providing invaluable feedback so that we can improve the situation.