First elected: 7th May 2015
Speeches made during Parliamentary debates are recorded in Hansard. For ease of browsing we have grouped debates into individual, departmental and legislative categories.
e-Petitions are administered by Parliament and allow members of the public to express support for a particular issue.
If an e-petition reaches 10,000 signatures the Government will issue a written response.
If an e-petition reaches 100,000 signatures the petition becomes eligible for a Parliamentary debate (usually Monday 4.30pm in Westminster Hall).
These initiatives were driven by Ruth Cadbury, and are more likely to reflect personal policy preferences.
MPs who are act as Ministers or Shadow Ministers are generally restricted from performing Commons initiatives other than Urgent Questions.
Ruth Cadbury has not been granted any Urgent Questions
Ruth Cadbury has not been granted any Adjournment Debates
A bill to require HM Commissioners of Revenue and Customs to record income tax revenues where the payee self-certifies as holding a conscientious objection to public spending on defence purposes and report to Parliament thereon; to place a duty on HM Treasury to take account of the amount and proportion of such self-certified income tax income in preparing the supply estimates; and for connected purposes.
Poly and Perfluorinated Alkyl Substances (Guidance) Bill 2024-26
Sponsor - Munira Wilson (LD)
Children (Access to Treatment) Bill 2019-21
Sponsor - Bambos Charalambous (Lab)
Dockless Bicycles (Regulation) Bill 2017-19
Sponsor - Daniel Zeichner (Lab)
Kew Gardens (Leases) (No. 2) Bill 2017-19
Sponsor - Lord Goldsmith of Richmond Park (Con)
Freedom of Information (Extension) Bill 2017-19
Sponsor - Andy Slaughter (Lab)
Short and Holiday-Let Accommodation (Notification of Local Authorities) Bill 2016-17
Sponsor - Karen Buck (Lab)
Statutory Nuisance (Aircraft Noise) Bill 2016-17
Sponsor - Tania Mathias (Con)
The information requested falls under the remit of the UK Statistics Authority.
A response to the Hon gentleman’s Parliamentary Question of 17th March is attached.
The Government introduced legislation on 13 February to remove the legal barrier to Roman Catholics holding the office of Lord High Commissioner to the General Assembly of the Church of Scotland. This short and narrowly-focused Bill facilitates the upcoming appointment of the first Roman Catholic Lord High Commissioner for the next General Assembly in May.
The list of Parliamentary Private Secretaries as of September 2024 is published on gov.uk and can be found at: https://www.gov.uk/government/publications/list-of-parliamentary-private-secretaries-pps-september-2024
At present, copyright law regarding AI training is disputed. This makes it difficult for creators, such as visual artists, to control whether their works can be used to train AI models, and to seek payment for this.
The Government published a consultation on Copyright and AI in December 2024.
This consultation seeks views on how to create clarity in this area. This includes seeking views on proposals which would enable right holders to reserve their rights, so they can prevent, or license, the use of their content to train AI models in the UK.
The consultation closes on 25 February.
Copying protected material in the UK will infringe copyright unless it is licensed, or an exception to copyright applies.
The Government published a consultation on Copyright and AI in December 2024.
This consultation seeks views on a package of measures, which include a requirement for AI model developers to be more transparent about how they obtain their training material, to enable copyright to be more easily enforced.
The proposals would also enable right holders to reserve their rights, so they can prevent the use of their content to train AI models in the UK.
The consultation closes on 25 February.
The Government published a consultation on Copyright and AI in December 2024.
It sets out potential legislative changes to copyright law to support the development and use of AI technology, while continuing to reward human creators. It also seeks views on digital replicas and other related emerging issues.
The Government has published an assessment of options alongside the consultation. Further information and evidence on the economic impact of the use of AI models on visual artists and the wider creative sector is welcomed as part of the consultation, to help shape Government’s thinking.
The consultation closes on 25 February.
The Government published a consultation on Copyright and AI in December 2024.
This consultation seeks views on a number of issues relating to copyright and AI, including on how to give rights holders of creative works greater control over use of their material.
The Government has published an assessment of options alongside the consultation. Further information and evidence on the impact of a rights-reservation (or “opt-out”), including the impact on visual artists and other creators is welcomed as part of the consultation, to help shape Government’s thinking.
The consultation closes on 25 February.
In the UK, licences are required from copyright owners when protected works (such as images, books, films, music) are used in AI training, unless an exception to copyright applies.
The law in this area is complex and disputed.
The Department for Science, Innovation and Technology and the Department for Culture, Media and Sport jointly published a consultation on Copyright and AI in December 2024, seeking views which will help the Government develop an approach which can provide greater legal certainty in this space.
The consultation closes on 25 February.
The Online Safety Act requires all in-scope services to protect users from online illegal content and criminal behaviour on their services. Coercive and controlling behaviour is a priority offence under the Act. Adult users of services over the designated threshold will also have the ability to verify their own identity, reduce the likelihood of seeing non-verified users’ content, and prevent non-verified users from interacting with their content. The government and Ofcom’s priority is getting these protections implemented effectively.
The government’s consultation on Copyright and AI, launched 17 December and closing 25 February, was published alongside an accompanying options assessment. The consultation seeks to gather further evidence on the potential impact on the creative industries of any change to the copyright regime in the context of AI training.
Following the consultation, if legislative changes are needed, a full economic impact assessment will be undertaken.
The previous government launched a consultation proposing to lift the 50% faith admissions cap that applies to free schools designated with a religious character, where they are oversubscribed. The consultation closed last year and the department will respond in due course.
Student loans are subject to interest, to ensure that those who can afford to contribute to the full cost of their degree can do so.
The student finance system protects borrowers in cases where they see a reduction in their income for whatever reason, including women on maternity leave or any other person on parental leave. Student loan repayments are based on a borrower’s monthly or weekly income, not the interest rate or amount borrowed, and no repayments are made for earnings below the relevant student loan repayment threshold. Any outstanding debt, including interest accrued, is written off at the end of the loan term with no detriment to the borrower.
A full equality impact assessment of how the student loan reforms may affect graduates, including detail on changes to average lifetime repayments under Plan 5, was produced and published in February 2022, and can be accessed at: https://www.gov.uk/government/publications/higher-education-reform-equality-impact-assessment.
Student loans are subject to interest, to ensure that those who can afford to contribute to the full cost of their degree can do so.
The student finance system protects borrowers in cases where they see a reduction in their income for whatever reason, including women on maternity leave or any other person on parental leave. Student loan repayments are based on a borrower’s monthly or weekly income, not the interest rate or amount borrowed, and no repayments are made for earnings below the relevant student loan repayment threshold. Any outstanding debt, including interest accrued, is written off at the end of the loan term with no detriment to the borrower.
A full equality impact assessment of how the student loan reforms may affect graduates, including detail on changes to average lifetime repayments under Plan 5, was produced and published in February 2022, and can be accessed at: https://www.gov.uk/government/publications/higher-education-reform-equality-impact-assessment.
The Department does not hold such information. Navigation authorities are responsible for operational matters on their waterways, including issuing licences for permanent moorings on their waterways. This does not necessarily involve recording the number of people living on a boat.
No assessment has been made. Navigation authorities have responsibility for operational matters on their waterways, including setting the terms and conditions of the licences that they issue for the use of permanent moorings.
The length and security of tenure of houseboat owners will depend on the terms they agree with the mooring owner. The terms of the agreement issued by the mooring owner must comply with the unfair terms in consumer contracts requirements in the Consumer Rights Act 2015. Boat owners with residential moorings will also benefit from the Protection from Eviction Act 1977. This requires mooring owners to get a court order to evict boat owners who continue to moor after their license agreement has ended.
The supply of expanded and foamed extruded polystyrene food and drinks containers, including cups, that are used to contain food or drink that is ready-to-consume has been banned since 1 October 2023.
However, you may still import polystyrene cups. This facilitates their movement through the supply chain to allow for other uses.
This Government is committed to delivering the Deposit Return Scheme (DRS) for drinks containers in October 2027, as agreed with the devolved governments of the UK, and in accordance with the Joint Policy Statement published in April 2024.
We plan to lay the DRS regulations for England/Northern Ireland before Parliament in late 2024 and for them to come into force in early 2025 (assuming parliamentary time allows) and for the Deposit Management Organisation, who will run the scheme, to be appointed in April 2025 as planned.
The table below shows the number of people employed within the Counter Fraud & Investigation team at the Driver and Vehicle Standards Agency for the years ending 2019 to 2024.
Year-end | Headcount | Full Time Equivalent (FTE) |
Dec 2019 | 48 | 47.26 |
Dec 2020 | 48 | 46.47 |
Dec 2021 | 50 | 49.25 |
Dec 2022 | 48 | 47.25 |
Dec 2023 | 48 | 47.6 |
Dec 2024 | 65* | 59* |
*In 2024-25, the team dedicated to investigating fraud in the driver theory and practical test schemes was doubled as a result of additional funding provided by the Department for Transport.
There are 65 people employed within the Counter Fraud & Investigations team at the Driver and Vehicle Standards Agency (DVSA). This team work directly on the investigation of fraud in various areas of DVSA’s work such as the car practical and theory test, commercial vehicles and MOT.
There are other teams within DVSA that are involved in its investigative and enforcement activities such as:
traffic examiners who stop vehicles at the roadside
market surveillance teams who investigate aftermarket goods
intelligence unit staff who process and investigate information we receive on fraudulent activity.
commercial vehicle team
DVSA actively encourage and remind all colleagues to report, via the appropriate channels, any suspected fraudulent activity they encounter.
The table below shows the number of car practical tests conducted (tests which have been passed or failed) in England per calendar year, for the years 2019 to 2024. Please note, for data on conducted tests in 2024, DVSA can currently only publish data up to the end of September 2024.
Year | Car Tests Conducted |
2019 | 1,625,579 |
2020 | 809,509 |
2021 | 1,113,735 |
2022 | 1,667,935 |
2023 | 1,831,588 |
2024 as of 30 September | 1,479,177 |
The table below shows the number of people employed at DVSA for the years 2019 to 2024.
Year End | Headcount | Full Time Equivalent (FTE) |
December 2019 | 4752 | 4472.26 |
December 2020 | 4733 | 4455.94 |
December 2021 | 4869 | 4597.43 |
December 2022 | 4911 | 4630.77 |
December 2023 | 4944 | 4629.97 |
December 2024 | 4881 | 4563.05 |
There are 65 people employed within the Counter Fraud & Investigations team at the Driver and Vehicle Standards Agency (DVSA). This team work directly on the investigation of fraud in various areas of DVSA’s work such as the car practical and theory test, commercial vehicles and MOT.
There are other teams within DVSA that are involved in its investigative and enforcement activities such as:
traffic examiners who stop vehicles at the roadside
market surveillance teams who investigate aftermarket goods
intelligence unit staff who process and investigate information we receive on fraudulent activity.
commercial vehicle team
DVSA actively encourage and remind all colleagues to report, via the appropriate channels, any suspected fraudulent activity they encounter.
The table below shows the number of car practical tests conducted (tests which have been passed or failed) in England per calendar year, for the years 2019 to 2024. Please note, for data on conducted tests in 2024, DVSA can currently only publish data up to the end of September 2024.
Year | Car Tests Conducted |
2019 | 1,625,579 |
2020 | 809,509 |
2021 | 1,113,735 |
2022 | 1,667,935 |
2023 | 1,831,588 |
2024 as of 30 September | 1,479,177 |
The table below shows the number of people employed at DVSA for the years 2019 to 2024.
Year End | Headcount | Full Time Equivalent (FTE) |
December 2019 | 4752 | 4472.26 |
December 2020 | 4733 | 4455.94 |
December 2021 | 4869 | 4597.43 |
December 2022 | 4911 | 4630.77 |
December 2023 | 4944 | 4629.97 |
December 2024 | 4881 | 4563.05 |
There are 65 people employed within the Counter Fraud & Investigations team at the Driver and Vehicle Standards Agency (DVSA). This team work directly on the investigation of fraud in various areas of DVSA’s work such as the car practical and theory test, commercial vehicles and MOT.
There are other teams within DVSA that are involved in its investigative and enforcement activities such as:
traffic examiners who stop vehicles at the roadside
market surveillance teams who investigate aftermarket goods
intelligence unit staff who process and investigate information we receive on fraudulent activity.
commercial vehicle team
DVSA actively encourage and remind all colleagues to report, via the appropriate channels, any suspected fraudulent activity they encounter.
The table below shows the number of car practical tests conducted (tests which have been passed or failed) in England per calendar year, for the years 2019 to 2024. Please note, for data on conducted tests in 2024, DVSA can currently only publish data up to the end of September 2024.
Year | Car Tests Conducted |
2019 | 1,625,579 |
2020 | 809,509 |
2021 | 1,113,735 |
2022 | 1,667,935 |
2023 | 1,831,588 |
2024 as of 30 September | 1,479,177 |
The table below shows the number of people employed at DVSA for the years 2019 to 2024.
Year End | Headcount | Full Time Equivalent (FTE) |
December 2019 | 4752 | 4472.26 |
December 2020 | 4733 | 4455.94 |
December 2021 | 4869 | 4597.43 |
December 2022 | 4911 | 4630.77 |
December 2023 | 4944 | 4629.97 |
December 2024 | 4881 | 4563.05 |
Transport in London is the responsibility of the Mayor of London and Transport for London, including assessment of the economic, air quality and social mobility impacts of changes to London’s transport network. However, the Government recognises importance of London’s transport network for the capital’s and UK’s economy and for London’s air quality and social mobility, and at Autumn budget confirmed £485m of capital funding for investment in London’s transport infrastructure.
Any assessment of the impact on West London boroughs would be carried out by Transport for London as part of its development of the West London Orbital scheme.
Anyone sponsoring a proposal to change airspace must follow the Civil Aviation Authority’s (CAA) Airspace Change Process (CAP1616). This process sets out the requirements for airspace change sponsors to engage with and consult those potentially affected by airspace change, including local communities and environmental groups. This includes a requirement to engage with relevant stakeholders at different stages of the process, from the initial design principles to detailed options appraisal, before any final plans are submitted to the CAA.
Following a request from the Kosovan Embassy to consider a possible reciprocal driving licence exchange agreement, officials have carried out a full assessment of the information provided by the Kosovan authorities. This assessment concluded that driver testing and licensing arrangements in place in Kosovo are comparable with those in this country.
The department is now progressing the work required to achieve an exchange agreement. All driving licence exchange agreements are subject to a legally required public consultation and the introduction of the relevant legislation.
The Department conducted roadside trials of noise camera technology between October 2022 and February 2023. Reports of these trials, including detailed assessment of the technology’s performance and potential merits, were published on 17 March 2024.
The Secretary of State for Transport has not had discussions with local authorities on the use of noise cameras.
The Department conducted roadside trials of noise camera technology between October 2022 and February 2023. Reports of these trials, including detailed assessment of the technology’s performance and potential merits, were published on 17 March 2024.
The Secretary of State for Transport has not had discussions with local authorities on the use of noise cameras.
The primary purpose of Carer’s Allowance (CA) is to provide a measure of support and recognition to those whose caring responsibilities mean they are unable to work full time. In order to receive CA, the person being cared for must be in receipt of a disability benefit at the appropriate rate, this is one of the ways we establish that care is required.
Where the adult disability benefit ceases as a result of the cared for person entering a hospital for more than four weeks, CA will also cease. This is to avoid a double provision of public funds to provide care for this individual. A period of 28 days is allowed to determine whether this situation is long term before the relevant benefit payments stop.
However, carers may be entitled to further support. Local Authorities have duties to support people caring for their family and friends. The Care Act 2014 requires local authorities to deliver a wide range of sustainable, high-quality care and support services, including support for carers.
Local authorities are also required to undertake Carer’s Assessments to support people caring for their family and friends who appear to have a need for support and to meet their eligible needs on request from them.
I would encourage carers who are not receiving a means-tested benefit already to check on Gov.UK to see whether they may be entitled to any other benefits, which may include support with the additional costs of caring. Advice can also be sought from organisations such as Carers UK and Citizens Advice.
As explained in the Answer of 15 November 2024 to Question 13503 on Personal Independence Payment: Patients, found here, the information requested is not readily available and to provide it would incur disproportionate cost.
Suspensions of Personal Independence Payment (PIP) after entering (a) hospital, (b) hospice, (c) residential care, and other accommodation types, are combined in the PIP Computer System under a single category.
To distinguish between the specific types of accommodation as requested would require manual investigation of each individual claimant record. We could provide, within cost, the combined figure for all suspensions due to “hospitalisation and other accommodation types”.
The information requested is not readily available and to provide it would incur disproportionate cost.
Suspensions of Personal Independence Payment (PIP) for admission to hospital are combined in the PIP Computer System with admissions to hospices and care homes. To distinguish hospital care from the other types of accommodation would require manual investigation of individual claimant records.
Where an adult age 18 or over is maintained free of charge while undergoing medical or other treatment as an in-patient in a hospital or similar institution funded by the NHS, payment of (but not entitlement to) Personal Independence Payment (PIP) ceases after 28 days. This is on the basis that the NHS is responsible for not only the person’s medical care but also the entirety of their disability-related extra costs and to pay PIP in addition would be a duplication of public funds intended for the same purpose. Once someone is discharged from hospital, payment of PIP recommences from the date of discharge.
Entitlement and payment of the standard allowance of Universal Credit will not change if a customer goes into hospital for treatment and/ or care, regardless of the duration of the stay. If the customer has been found to have limited capacity for work or work-related activity, this element will continue to be paid alongside the Universal Credit standard allowance.
Tackling poverty in all forms, from reducing mass dependence on emergency food parcels to ensuring people can afford essentials like hygiene products, is a priority for this government.
We know that good work can significantly reduce the chances of people falling into poverty, but too many people are being denied the security and dignity that comes with being in good work. The Get Britain Working White Paper, to be set out in the Autumn, will develop measures to reduce inactivity and help people to find better paid and more secure jobs.
We need a modern and effective social security system that is fit for purpose which is why we have committed to reviewing Universal Credit and listening to the full range of views on potential changes.
For those most in need, we have extended the Household Support Fund (HSF) for a further 6 months, from 1 October 2024 until 31 March 2025. An additional £421 million will be provided to enable the extension of the HSF in England, plus funding for the Devolved Governments through the Barnett formula to be spent at their discretion, as usual. As has been done for previous schemes, the Fund is available to County Councils and Unitary Authorities in England to provide discretionary support to those most in need with the cost of essentials. The Fund can be used to provide support with food, energy, water and wider essentials including hygiene products.
Table 1: Number of Bereavement Support Payment (BSP) claims disallowed due to the deceased partner having insufficient National Insurance Contributions during 2023 and 2024
| 2023 | 2024 |
Number of claims disallowed | 1660 | 530 |
Notes
- Figures for 2023 covers the period of January 2023 to December 2023
- Figures for 2024 only covers the period of January 2024 to March 2024
- The number of claims disallowed have been rounded to the nearest 10
Source: https://stat-xplore.dwp.gov.uk/
Table 1: Number of Bereavement Support Payment (BSP) claims disallowed during 2023 and 2024
| 2023 | 2024 |
Number of claims disallowed | 6240 | 2300 |
Notes
- Figures for 2023 covers the period of January 2023 to December 2023
- Figures for 2024 only covers the period of January 2024 to March 2024
- The number of claims disallowed have been rounded to the nearest 10
Source: https://stat-xplore.dwp.gov.uk/
The Government has invested in new lifesaving and life-improving research, supporting those diagnosed and living with brain tumours. In September 2024, the National Institute for Health and Care Research (NIHR) announced new research funding opportunities for brain cancer research, spanning both adult and paediatric populations. This includes a national NIHR Brain Tumour Research Consortium, to ensure the most promising research opportunities are made available to adult and child patients.
The National Cancer Plan will include further details on how we will improve outcomes, including treatment options, for all cancer patients including those with brain tumours.
It is the responsibility of the integrated care boards (ICBs) in England to make appropriate provision to meet the health and care needs of their local population, including assessments for attention deficit hyperactivity disorder (ADHD), in line with relevant National Institute for Health and Care Excellence guidelines.
NHS England has established an ADHD taskforce which is working to bring together those with lived experience, experts from the National Health Service, education, charity, and justice sectors. The taskforce is working to get a better understanding of the challenges affecting those with ADHD, including timely and equitable access to services and support, with the final report expected in the summer of 2025.
In conjunction with the taskforce, NHS England has carried out detailed work to develop an ADHD data improvement plan to inform future service planning. NHS England has also conducted detailed work to understand the provider and commissioning landscape, capturing examples from ICBs who are trialling innovative ways of delivering ADHD services. NHS England is using this information to support systems to tackle ADHD waiting lists and provide support to address people’s needs.
Funding was recently announced to boost bone density scanning capacity, to support improvements in bone health and early diagnostics for musculoskeletal (MSK) conditions, such as osteoporosis. This will provide an estimated 29,000 extra scans per year.
As announced in the Get Britain Working white paper, we are delivering the joint Department for Work and Pensions, Department of Health and Social Care, and NHS England’s Getting It Right First-Time (GIRFT) MSK Community Delivery Programme. With a £3.5 million funding boost, GIRFT teams will deploy their proven Further Faster model to work with integrated care board leaders to further reduce MSK community waiting times, including for those with osteoporosis, and improve data, metrics, and referral pathways to wider support services.
The Department monitors and manages medicine supply at a national level so that stocks remain available to meet regional and local demand. Information on stock levels within London is not held centrally.
There are over 70 hormone replacement therapy (HRT) products, and the vast majority are in good supply. Previously there has been issues with the supply of a limited number of these products, primarily driven by very sharp increases in demand. Following the Department’s intensive engagement with industry, the supply position has improved considerably. As part of this we have met with suppliers on a very regular basis and have held seven HRT supply roundtables since April 2022, with the most recent in September 2024, with suppliers, wholesalers, and community pharmacists, to provide updates on the supply position and actions being taken to address them, to share data, and to discuss relevant policy developments and potential impacts.
We are aware of the supply issues affecting Estradot (estradiol) 50 microgram/24 hour, 75 microgram/24 hour, and 100 microgram/24 hour patches, for which we have issued comprehensive management guidance to the National Health Service, including Serious Shortage Protocols allowing community pharmacists to supply the equivalent strength patch of an alternative brand without the need for a new prescription. Alternative brands of estradiol patches remain available.
The NHS and Social Care Coronavirus Life Assurance Scheme was launched on 20 May 2020 to recognise the increased risks that National Health Service and social care staff faced in carrying out their duties during the coronavirus pandemic.
The Scheme closed to new deaths on 31 March 2022. Under the rules of the scheme, claimants were required to submit claims for deaths that occurred while the Scheme was open before 30 September 2023.
The Government’s nutrition advice is based on recommendations from the Scientific Advisory Committee on Nutrition (SACN) and its predecessor, the Committee on Medical Aspects of Food and Nutritional Policy (COMA).
The COMA set dietary reference values for magnesium for men and women aged 19 to 64 years old at 300 milligrams and 270 milligrams a day, respectively. Current Government advice is that individuals should be able to get all the magnesium they need by eating a varied and balanced diet.
The SACN discussed the topic of magnesium as part of its horizon scanning in 2020, 2022, and 2024. Meeting papers are available on the SACN webpage. The committee has noted that while ‘significant proportions of the population had [low intakes], there was limited evidence that this was of public health concern’. There is no agreed biomarker for measuring magnesium status.
Magnesium is therefore on the SACN’s watching brief as a low priority, and the SACN may consider it again in future, if there are any developments regarding biomarkers for magnesium status, to warrant a review of recommendations.
The UK has consistently urged the Azerbaijani authorities, including ahead of COP29, to ensure that those in detention are afforded a fair trial and are provided safe conditions, in accordance with Azerbaijan's international obligations and commitments. We are in touch with the UK delegation visiting Azerbaijan for COP29 to ensure a smooth visit to the country, however we have not received a formal request for UK Government support to visit Armenian prisoners held in Azerbaijan.
A response to the member for Brentford and Isleworth regarding their correspondence of 9 December 2024 is being prepared and will be provided by 24 January 2025. I apologise for the delay in responding to the Honourable Member.
The Government has made clear its strong support for the credit union sector, recognising the value that credit unions bring to their members in local communities across the country in providing savings products and affordable credit.
The Chancellor announced new measures to support the growth of the credit union and mutuals sector in her Mansion House speech on 14 November. This included publishing a call for evidence on the potential to reform common bonds for credit unions in Great Britain, asking the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) to produce a report on the mutuals landscape by the end of 2025, and welcoming the establishment of an industry-led Mutual and Co-operative Business Council. Together, these actions reinforce the Government’s commitment to support the credit union and mutuals sector, and help it grow to drive innovation and economic growth across the country.
The Prudential Regulation Authority (PRA) publishes quarterly statistics relating to credit unions in the United Kingdom. According to this latest data, there are currently 140 credit unions operating in England. Whilst HM Treasury does not hold data on the number of credit unions operating in London, all registered mutuals are listed publicly on the Mutuals Public Register, which is managed by the Financial Conduct Authority.
The Government has made clear its strong support for the credit union sector, recognising the value that credit unions bring to their members in local communities across the country in providing savings products and affordable credit.
The Chancellor announced new measures to support the growth of the credit union and mutuals sector in her Mansion House speech on 14 November. This included publishing a call for evidence on the potential to reform common bonds for credit unions in Great Britain, asking the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) to produce a report on the mutuals landscape by the end of 2025, and welcoming the establishment of an industry-led Mutual and Co-operative Business Council. Together, these actions reinforce the Government’s commitment to support the credit union and mutuals sector, and help it grow to drive innovation and economic growth across the country.
The Prudential Regulation Authority (PRA) publishes quarterly statistics relating to credit unions in the United Kingdom. According to this latest data, there are currently 140 credit unions operating in England. Whilst HM Treasury does not hold data on the number of credit unions operating in London, all registered mutuals are listed publicly on the Mutuals Public Register, which is managed by the Financial Conduct Authority.
HMRC aims to process all refunds and repayments within a reasonable timeframe. The processing of these is recorded as part of HMRC’s post turnaround measure. HMRC’s service standard for post turnaround is 80% of customer correspondence cleared within 15 working days of receipt. HMRC’s performance has been 77% from April to August 2024.
Post performance is published monthly and can be accessed at: https://www.gov.uk/government/collections/hmrc-monthly-performance-reports#reporting-year-2024-to-2025.
To improve their services and meet published standards HMRC have recently deployed additional customer service advisers. They expect to meet their post service standards in the second half of 2024-25 as the new advisers are trained and up to speed.
The results of this research are held by NPCC not the Home Office, and the Home Office understands it is not intended that this will be published.