Household Support Fund

Jim Shannon Excerpts

Wednesday 31st January 2024 Westminster Hall

[Jim Shannon (Strangford) (DUP)]

I congratulate the right hon. Member for East Ham (Sir Stephen Timms) on securing the debate and on setting the scene so well. We have had marvellous contributions from right hon. and hon. Members. From the outset, I want to be clear that Northern Ireland has a different method of allocation —it is a different system. Our access to the household support fund ended with the energy costs support, and our constituents are directed to find equivalency in the discretionary support fund, as we have no existing household fund.

The funding in Northern Ireland is deliberately so pared back that people can claim discretionary support for only a small number of reasons. Simply being unable to cope is no longer one of them. It should be, but it is not. Those who suffer domestic violence and have to leave all their goods in the middle of the night cannot access good enough support. That is just one example.

Yet again, the ordinary person in Northern Ireland is still paying more to be part of the Union. If only we got all the benefits of being part of the Union! I am very supportive of it, but I think it is time that that was looked at. The Government committed today in the Chamber to looking at the Barnett consequentials and seeing whether we can have the equivalent of the Welsh provision. If we do, that will be a step in the right direction.

I have outlined in another debate how money in the local economy shrinks. The hon. Member for Tamworth (Sarah Edwards) mentioned food banks; I will speak about my food bank, to give some equivalency. Take a middle-class family with two working parents who perhaps used to take a wee weekend holiday once every quarter. The hotel now misses out on its income from them, so it cuts back the hours for the cleaner it employs, and the cleaner loses their income. The family no longer go to the restaurants they used to go to, so that money is pared back. Where do they end up? I will tell you where they end up, Mr Hosie: they end up at the food bank.

An answer has to be given to explain why the cost of gas and oil is substantially lower, and yet the savings are not being passed on. As an example, one family I know have paid £250 for their gas bill. They are a small family with two children. If they cannot manage it, there is no way in the world that pensioners can. The Government must step in with help for energy costs, not simply for those on benefits who need the help, but for all people who are struggling in every working and non-working capacity.

The Newtownards food bank, which is based at the House church in Newtownards in my constituency, is the first ever Trussell Trust food bank in Northern Ireland. The stats tell a story—I will finish with this point, Mr Hosie, because I know you are looking at the clock. The food bank helped to feed 1,272 people in December 2023, compared with 988 in December 2022. That is an increase of almost 29%. Many of those were new referrals: people who had never been before. That shows where we are. Poverty in Northern Ireland has risen, and people who have never had to claim before simply cannot meet the escalating costs. Action is needed, and action is needed now.

[Stewart Hosie (in the Chair)]

I call Vicky Foxcroft—five minutes.

Defined-Benefit Pension Schemes

Jim Shannon Excerpts

Wednesday 17th January 2024 Westminster Hall

[Mr Carmichael]

It absolutely does. Representing a constituency that had the Sullom Voe oil terminal managed by BP for many years, I suspect that the reasons why the hon. Gentleman has Shell pensioners in his constituency and I have BP pensioners in mine are very similar.

[Jim Shannon (Strangford) (DUP)]

I commend the right hon. Gentleman for bringing forward this debate. It is a critical issue, and it goes beyond the two pensions that he has referred to. Does he agree that the Government—I say this with great respect to them—have had adequate warning that we are heading towards a UK-wide pension crisis if we do not make changes to pension schemes soon? Will he join me in asking the Department for Work and Pensions to begin, today, to take adequate steps to rectify the precarious position we are currently in, on behalf of our constituents?

[Mr Carmichael]

The hon. Gentleman strikes at the reasons why I brought forward this debate. We might benefit from a wider and longer ventilation of the issues at some later stage, but we have 30 minutes today, so let us use it. I had the opportunity to discuss the issues yesterday with the Minister, and he is alive to the concerns.

When it comes to regulating pensions, and indeed other similar financial provisions, the law of unintended consequences is never far away. The Government are right to be cautious, but they have to be alive to the fact that this is an emerging crisis. What happens to the beneficiaries of the BP and Shell pension schemes today could happen to just about any pensioner the future. As those pension funds come to a point of greater maturity, the concern that we hear from BP, Shell and other pensioners is that decisions are being taken not in relation to their best interests, which is the primary fiduciary duty of the trustees, but because of other concerns. There is a significant number of significant issues for the Government to look at in relation to pension regulation, not least of which is the balance between the companies that have created these pension funds in the first place and the independence of the trustees.

Cost of Living: Pensioners

Jim Shannon Excerpts

Tuesday 16th January 2024 Commons Chamber

[Wendy Chamberlain]

I think it is reflected across a number of policy areas that we should look in all our services at sufficiency of income, allowing people to live with dignity and respect and knowing that they can cover the essentials, and for pensioners as well as for other age groups.

[Jim Shannon (Strangford) (DUP)]

Further to that point, will the hon. Lady give way?

[Wendy Chamberlain]

I give way to the hon. Member—it is not an Adjournment debate without him.

[Jim Shannon]

I congratulate the hon. Lady, who always brings to the House and Westminster Hall bread-and-butter issues that I support. I am glad to come along and give my support to her tonight. The price of electricity in Northern Ireland is rising by 20%, but pensions are rising by only 8.5%. With similar increases in the cost of meat and veg, it is clear that those comfortable on their pension in 2020 will be substantially less comfortable now. Does she not agree that an investigation into energy prices must take place as people feel that they are being gouged every time they put on their light or gas and feel the pain of prioritising one necessity over another?

[Wendy Chamberlain]

I am grateful to the hon. Member. I agree that many people feel they are being held hostage by the vagaries of energy prices and systems. Although the cap and other measures have gone some way to helping with that, there is no doubt that it is a huge challenge. It also demonstrates why the triple lock remains required.

[Wendy Chamberlain]

One challenge in my right hon. Friend’s constituency is the number of his constituents who are off grid. We know that there is a lack of regulation in the sector off grid. One other challenge for the Government in responding to energy price fluctuations was getting a lot of money out to many people easily, and administrative issues materialised for those off grid. Many of them have still not seen the money to which they are entitled. We need to look at better regulation of our energy system.

I was talking about the Future Pension Centre and the challenges experienced by many constituents across the UK in topping up their pensions. I tabled a presentation Bill on the issue to extend the deadline and was glad that the Government took that up. In responding, will the Minister tell us what discussions he is having with His Majesty’s Revenue and Customs about making its systems align and function properly? If those systems were working as they should, many constituents would not have a gap to fill in the first instance. Will he consider implementing a proper receipting system so that older people have proof of payment as they do with any other transaction?

We know that errors by the Department for Work and Pensions are all too commonplace; we need only to look at the experience of the WASPI women—the Women Against State Pension Inequality—to see that. Those women, through no fault of their own, lost their ability to plan for their retirements. They lost their financial autonomy. Many of them continue to live in poverty, while others have sadly died without seeing any compensation.

I know that we are all awaiting the final report of the ombudsman setting out its recommendations for compensation for the WASPI women, but in the meantime will the Minister agree to meet me to discuss the next steps? He and I worked successfully together on the all-party parliamentary group on ending the need for food banks before he took on his current role, and I hope that we can do so again.

I return to pension income and want to raise pension credit with the Minister. This top-up benefit is the simplest tool at the Government’s disposal to lift pensioners out of poverty. It feels like every year we have a new attempt at increasing uptake with a fancy leaflet or other information campaign. I am sure we all go to the drop-ins, have our pictures taken and share them with our constituents, but pension credit take-up remains stuck at 63%, which suggests that the campaigns simply are not working. Pensioners either do not know about the benefit or do not realise they are eligible, or some struggle with the stigma of being seen to claim it.

I have been in this role for more than three years, and I have spent a lot of time having conversations about how to improve uptake. Clearly, an annual leaflet is not doing the trick. We need a long-term strategy on pension credit uptake with two key focuses: how we share data to identify people eligible for pension benefit, and how we target them efficiently and effectively so that they actually claim it and do not feel stigmatised?

[Jim Shannon]

The hon. Lady makes a critical point. When I talk to pensioners in my constituency, I always ask what benefits they are on. I always mention carer’s allowance if they do not receive disability living allowance, and I always mention pension credit. In many cases, they are not on it. How do we make a better system? I suggest, with great respect, that maybe the Department needs to physically go to those people and introduce it to them. Many people are proud, independent and do not want to take it up because they think they should not, but they should. They worked hard all their days and paid their tax and national insurance, and it is time for payback.

Musculoskeletal Conditions and Employment

Jim Shannon Excerpts

Wednesday 10th January 2024 Westminster Hall

[Margaret Greenwood (Wirral West) (Lab)]

I beg to move,

That this House has considered musculoskeletal conditions and employment.

It is a pleasure to serve under you chairmanship, Dame Caroline. Musculoskeletal conditions can be devastating for those affected. They can cause pain, reduce mobility, diminish self-confidence and lead to isolation. They can also lead to extended periods of absence from work and, in some cases, people giving up work altogether. Instead of enjoying a productive working life, people can find themselves unemployed and impoverished. In addition to the terrible human cost, MSK conditions bring substantial costs to the state in the form of social security and NHS spending.

Conditions include osteoporosis, rheumatoid arthritis, traumatic fractures, osteoarthritis, rheumatic rheumatoid arthritis, traumatic fractures and a range of conditions that cause pain in the lower back, the neck and parts of the arms and legs. The workplace can be a source of such conditions through injuries sustained from one-off accidents or through poorly managed working practices that lead to conditions developing over time.

The Health and Safety Executive has noted that MSK conditions can be caused by a number of things, including, but not limited to: lifting heavy loads, working with handheld power tools, long-distance driving or driving over rough ground, working with display screen equipment, and repetitive work that sees an individual using the same hand or arm action over a period of time. HSE statistics show that the industries with the most reported incidents of musculoskeletal disorders are agriculture, construction, health and social care, and transport and logistics.

It is clearly important to ensure that healthy working practices are the norm and that mitigations are put in place where such movements are required. That might include ensuring that there are sufficient breaks from routine activities. The Health and Safety Executive has reported that 35.2 million days were lost due to work-related ill health in Great Britain in 2022-23. MSK disorders accounted for 6.6 million of those lost days and was the second highest cause after stress, depression or anxiety. Research from the charity Versus Arthritis suggests that over 20 million people—around a third of the UK population—live with an MSK condition. For current UK employees, the figure is one in 10.

Of course, we have to remember that a lot of people have to give up work precisely because they have an MSK condition. According to the Government's statistics, the employment rate for people who have an MSK condition and are classified as disabled was 57.5% in 2022-23. In contrast, the employment rate for the whole population was much higher at 75.7%. Versus Arthritis estimates that the cost of working days lost due to osteoarthritis and rheumatoid arthritis, which are just two of the many types of MSK conditions, was £2.5 billion in 2017, and that that figure will rise to £3.43 billion by 2030. In 2022, the Government’s Office for Health Improvement and Disparities stated that musculoskeletal conditions represent the third largest area of NHS spend, costing around £5 billion a year. The report cited a 2016 study based on 2012-13 costs, and so is not recent. It would be helpful if the Government could revisit this and provide a more up-to-date figure.

The scale of the problem demands a clear and focused response from the Government. In short, the Government should come forward with a cross-departmental MSK strategy. That strategy must set out how the Government will seek to promote good MSK health, reduce the risk of accidents and practices in the workplace that lead to or exacerbate MSK conditions and ensure that support is there for people who need it through positive workplace practices and, where appropriate, the use of equipment, devices and assistive technologies. They should also invest far more in the provision of leisure centres and swimming pools, particularly in deprived areas, so that people can manage and improve their health, and should increase investment in research into MSK conditions. Ministers should consult with stakeholders including clinicians, health and safety experts, trade union health and safety representatives, employers and employees when coming up with this strategy.

Those who are in work need the right support so that they can remain in work, and those who are looking for work need to know of the support that is available to help them get back into employment. Modern design and technology can improve working conditions for people with some MSK conditions, yet people can often feel awkward asking for such adjustments.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Member for Wirral West (Margaret Greenwood) for bringing this important issue forward for us to consider. I apologise to you, Dame Caroline, and to the hon. Lady because, unfortunately, I cannot be here for the debate because I have to attend a Northern Ireland Affairs Committee session. I will just make this point: in Northern Ireland, we have almost half a million sufferers of MSK. That equates to a quarter of the population. Does the hon. Lady agree that we need to enable working people to continue working by providing support and help? I think she does, and I believe that the Minister will as well. The Government must offer support to small businesses to ensure that they know how to make a reasonable adjustment to allow someone who wants to work to do so, rather than having to take sick leave, which they do not want to do.

[Margaret Greenwood]

The hon. Gentleman is absolutely right. Support is needed particularly for small businesses who may struggle to understand and source what is required to support people, and to have the confidence to do so and the understanding that it is a positive investment in their workforce. He makes a really important point. I am also very glad that he cited the scale of the issue in Northern Ireland. One in four is incredibly high, so we need a focused response as a matter of urgency, and I thank him for that point.

There should be absolutely no stigma around having an MSK condition, nor for asking for help in relation to it. For example, in an office environment, it should be common practice that employees are made to feel comfortable in speaking up if they face issues, and that adjustments and equipment such as sit-stand desks, voice recognition software, a vertical mouse, split keyboards and other ergonomic computer equipment are made available to people if that would support their MSK health.

The strategy to which I have referred should be launched alongside a large public awareness campaign so that everyone can be involved and benefit. The Access to Work scheme provides important support for people who are disabled or have a health condition that impacts on their ability to get work or stay in work, but it seems that not nearly enough people know about it.

There has been much evidence to suggest that many people who could benefit from the scheme do not know that it exists. Indeed, I have heard it referred to as the Government’s best-kept secret. In 2021-22, only around one in eight—just over 4500 people—who received support from Access to Work had an MSK condition. The Work and Pensions Committee has highlighted that the application process can be complex and difficult for people to navigate. We therefore need a much greater effort from the Government to raise awareness of the scheme and the benefits that it can bring.

For example, the Government could make it a legal requirement for all employers to inform new and existing employees about Access to Work and to provide a point of contact for any employee who thinks they might benefit from it. This would highlight and promote the scheme, and it would give the opportunity for expertise to be developed within workplaces to support MSK health.

The Government must also give thought to the fact that over 7 million adults in England have very poor literacy skills. It is vital that information about the scheme is presented in a way that is easy for them to understand. Last year, the Government published their “Transforming Support” White Paper, which, among other things, pledged to pilot a new Access to Work enhanced package for people who need more support than the existing scheme can provide. How does the Minister envisage that that will benefit those with MSK conditions specifically? The White Paper also spoke of Access to Work developing an innovative digital service. Will the Minister guarantee that changes will be mindful of the fact that so many adults struggle with literacy and digital skills?

It is disappointing that the Government are failing to administer the Access to Work scheme promptly. In a response to a written question from my hon. Friend the Member for Lewisham, Deptford (Vicky Foxcroft), who will respond on behalf of the Opposition this morning, the responding Minister said that 21,780 applications were outstanding on 5 September last year. That is 21,780 people waiting to receive support for their health condition. It is completely unacceptable. I ask the Minister to update the House on the current state of affairs.

The last Labour party manifesto committed to help disabled people who want to work by bringing back specialist employment advisers and introducing a Government-backed reasonable adjustments passport scheme to help people move between jobs more easily. In their White Paper, the Government said:

“Access to Work is supporting a series of Adjustment Passport trials. The Adjustment Passport will provide a living document of the disabled person’s workplace adjustments, general working requirements and signposts adjustment support at every stage of the journey into work.”

Will the Minister give more information on these trials and how they are going? Can she say what actions her Department has taken to ensure that the passports are user-friendly for people who have problems with literacy?

The Government can promote MSK health and prevent issues from arising through specific campaigns developed with the expertise of health professionals and occupational therapists. They can also legislate for good working practices. It is important that the Government lead on creating positive workplace cultures around promoting MSK health, but for this to be most effective, they need to look at the issue from the employee’s perspective. Under the Equality Act 2010, employers must make “reasonable adjustments” to workplaces, working practices and policies or procedures, to remove or reduce any disadvantages faced by workers that are related to their disabilities. However, it can be difficult for people to raise concerns in the workplace, especially if their job is insecure. People on zero-hours contracts are a particular risk in this regard.

One of the key sectors in which MSK has an impact is transport and logistics, and we know that many delivery drivers are on zero-hour contracts. Health and care is another key sector affected; again, many in the care sector are on zero-hour contracts. Clearly, then, banning zero-hour contracts, as Labour would do, is important not just to ensure that people know that they have stable work and a reliable income, but to prevent a race to the bottom in health and safety at work. The Health and Safety Executive is responsible for inspecting organisations and enforcing statutory duties in relation to health and safety law. The HSE can investigate businesses and has the power to bring enforcement proceedings, including prosecutions, in cases of serious failures. Its work is incredibly important, yet the HSE’s funding has been savagely cut since 2010.

Analysis last year from the Prospect trade union found that Government funding for the HSE decreased by 45% in cash terms between 2010 and 2019, from £228 million to £126 million. Funding increased to £185 million in 2022, but this still represents a huge decrease from 2010 levels. Prospect’s research also highlighted staff cuts of 35% across the HSE since 2010, while the number of inspectors has fallen by 18%. These cuts are an attack on the health and safety of all of us, and I call on the Government to review the needs of the HSE and restore funding to at least 2010 levels. We cannot allow the Government’s obsession with austerity to damage our health and safety.

The Government could also promote MSK health and prevent issues from arising by supporting the “Better Bones” campaign, which is led by the Royal Osteoporosis Society and the Sunday Express and backed by many organisations, including the Federation of Small Businesses, Parkinson’s UK, Coeliac UK and a number of unions and royal colleges. Some 50% of women and 20% of men over the age of 50 will have a fracture caused by osteoporosis—staggering rates. A third of those who have a fracture and have osteoporosis will have to leave their jobs.

Fracture liaison services can do invaluable work in identifying whether people have osteoporosis. However, only 51% of NHS trusts in England have them. As a result, many people will break bones and go to A&E, and will be seen without their underlying osteoporosis being diagnosed and treated. That leaves a massive risk that they will suffer further, more serious fractures in the future. As a result of this postcode lottery, around 90,000 people a year are missing out on important diagnosis for a condition for which they could otherwise receive medication that would reduce their risk of further fractures.

The “Better Bones” campaign is calling for access for all over-50s to fracture liaison services with dedicated bone specialists, £30 million a year of extra investment to make fracture liaison services universal in England, Wales and Scotland, and the appointment of a fractures tsar for each British nation. It was therefore extremely disappointing that there was no extra funding in the autumn statement for fracture liaison clinics, despite the Minister in the Lords saying in September:

“We are proposing to announce, in the forthcoming Autumn Statement, a package of prioritised measures to expand the provision of fracture liaison services and improve their current quality. NHS England is also setting up a fracture liaison service expert steering group”.—[Official Report, House of Lords, 14 September 2023; Vol. 832, c. GC241.]

That is especially disappointing from a Government who claim that they want to try to help people over 50 to get back into work. It is disappointing too that, in July, the then Secretary of State for Health and Social Care said that the Government planned to spend more than £8 billion from 2022-23 to 2024-25 to support elective recovery, with NHS England prioritising fracture liaison services in its elective recovery plan. However, in the end, fracture liaison services were not even mentioned in the elective recovery plan.

The Government must address the shortcomings in fracture liaison services, which would contribute to helping over-50s back into work, and I ask the Minister to press this point with ministerial colleagues. As the Federation of Small Businesses said of the “Better Bones” campaign, it

“is more than a health initiative—it’s a matter of economic vitality. We need to address the increased numbers of those who have left the workplace as employees, self-employed or small business owners themselves due to sickness. This campaign is one of those steps.”

The Government can support workers with MSK conditions, too, by ensuring flexible working from day one, as a Labour Government would do. We also need to see action from Government on people’s general health and MSK conditions through investment in the health and wellbeing of all communities.

Versus Arthritis argues that being overweight or obese increases the risk of developing arthritis conditions such as osteoarthritis and gout. It also points out that swimming is a good exercise for people with musculoskeletal conditions, such as arthritis or back pain. The water helps to support the weight of the body, which reduces strain on painful joints. The Government should also promote MSK health by ensuring people can access facilities such as swimming pools and leisure centres.

Sadly, central Government cuts to local government since 2010 have resulted in many pools and leisure centres closing across the country, including in my own constituency of Wirral West. During the campaign to save the Woodchurch Leisure Centre and swimming pool, I remember people telling me how they used the pool to cope with arthritis. The loss of this facility has been devastating for many people trying to manage MSK conditions in my constituency and it is doubtless the same for people across the country.

Government strategy must look at the impact of austerity policies on sport and leisure facilities and at the impact that this has on the health of the population. Musculoskeletal issues cause serious problems for millions of people and can have a devastating impact on an individual’s working life. The high prevalence of such conditions warrants a high-profile, cross-departmental policy intervention. I to pay tribute to all those who work so hard to promote safe and healthy working environments, including the HSE professionals, occupational therapists and of course hard-working trade union health and safety reps who do such invaluable work in identifying workplace issues and campaigning for greater safety for working people.

The Government must bring forward a cross-departmental MSK strategy with clear goals to improve prevention and to support those with MSK conditions. Failure to do so will only lead to continuing costs to people’s health and happiness and continuing costs to the Exchequer for NHS and social security spending. The benefits of taking action on MSK are clear to all, and I call on the Government to do just that.

Oral Answers to Questions

Jim Shannon Excerpts

Monday 18th December 2023 Commons Chamber

[Mr Speaker]

Here’s somebody who will shine. I call Jim Shannon.

[Jim Shannon (Strangford) (DUP)]

Thank you very much, Mr Speaker. I thank the Minister for that response. Many of the long-term unemployed have disabilities. Some of them cannot work, but some wish to work, and they need flexible hours because they do not know the times and days that they will not be able to work and will be off. What can be done to help those who have disabilities get into work, so long as their health can dictate when?

--- Later in debate ---

[Mims Davies]

I thank my right hon. and learned Friend for the opportunity to build on that incredible work, which will be life-changing for many of our constituents. The people we are talking about today are not statistics; they are humans, and they need to have a real difference in their lives. For Opposition Members, and everyone else listening today, let me say that I am determined to make sure that those people have a voice across Government and that I use my experience to deliver.

[Jim Shannon (Strangford) (DUP)]

Further to the point made by the hon. Member for Leeds East (Richard Burgon), a recent report by the National Institute of Economic and Social Research suggested that destitution in Northern Ireland is set to rise to 67%. That is a truly horrific and worrying figure. What discussions has the Minister had with partners back home in Northern Ireland on this matter?

People with Learning Disabilities: Employment

Jim Shannon Excerpts

Monday 4th December 2023 Commons Chamber

[Lee Anderson (Ashfield) (Con)]

I thank the House for allowing me to have this important Adjournment debate on a subject that is close to my heart and those of my constituents and my family. When the welfare state was introduced in 1949, just a few years after the second world war, probably over 90% of disabled people in this country had a job—they went to work. There were a number of reasons for that. I think it was mainly because we were short of labour after the war—a lot of men did not come back—and there was a need for people to rebuild the country, so lots of people had to go into the workplace. But there was also a lot of support in place for people to go to work under the new welfare state system.

We have some similar challenges right now. We have probably got over a million vacancies, and we have lots of people out there who are quite prepared to do the work but need a little bit of extra support in getting the skills and doing the job from day to day. Nowadays—the Minister may correct me later—the proportion of disabled people in the workplace is probably about 60% to 65%. That is a lot less than back in the 1940s, so maybe we could learn some lessons from the past.

We can talk about physical disabilities because we can see them. We can see people who are injured—those who have got a bad back or a bad leg—and all sorts of physical disabilities. Governments and employers have come on a long way in the past 20 or 30 years to make reasonable adjustments in the workplace to ensure that people can do a decent day’s work, have a decent job and play a part. In this debate, I want to concentrate on people with learning difficulties.

Whenever I talk about stuff like this, I always think about this young lady in Ashfield. Her name is Jossie. She is seven, and this month—I think on 17 December—she will be eight. Jossie has Down’s syndrome. Jossie is not alone—she will not be alone, because probably 900,000 people of working age in this country have learning difficulties. Jossie’s mum tells me that although great strides have been made in our educational system throughout the years, there are still a lot of problems and barriers when it comes to transitioning from education to the workplace. She says that more needs to be done.

[Jim Shannon (Strangford) (DUP)]

I congratulate the hon. Gentleman on bringing this matter forward. I spoke to him before the debate. He is right that there are 870,000 working-age adults with a learning disability in the UK. Only 26.7% of them are in the workforce, so less than a third are in paid work. There is often a stigma whereby those suffering from certain types of disabilities feel that they are not capable of applying for certain jobs. Does he agree—I am sure he will say yes—that more can be done in schools to instil in young people with disabilities that their future career choices are not limited just because they have a disability? That could be taught through work experience opportunities. In other words, give them a chance to do better—we can do that.

Autumn Statement Resolutions

Jim Shannon Excerpts

Monday 27th November 2023 Commons Chamber

[Mr Ellwood]

My right hon. Friend is absolutely right. The Centre for Economics and Business Research suggests that there is £10 billion to be made in lost GDP at the moment, as we are not attracting overseas visitors because our taxes are higher than those of our continental counterparts.

Looking at the bigger picture, finances certainly remain tight. The national debt, although falling as a percentage of GDP, as I said, remains too high. Our growth, although larger than Germany’s, is not where it should be. Given that we are the sixth largest economy in the world, we need to look at improving productivity, which remains sluggish, as it has been since 2008. A lot of these economic debates focus, understandably, on the micro level—the line-by-line budget allocations to Whitehall Departments, and the changes to general taxation, benefits and pensions—but how all those fiscal jigsaw pieces fit together is often overlooked. Our world is changing fast. Not only is it becoming more internationally competitive, but there is a question mark as to what our role actually is. I am reminded of what John Foster Dulles, the former US Secretary of State, said:

“Britain has lost an empire and not yet found a role.”

What we saw in the autumn statement was interesting indeed. The world is going digital, as IT changes every aspect of our lives: how we communicate, travel, do business and even strengthen our own security. That is all good news for the UK, as we have the third largest tech sector in the world, after the US and China. We are world leaders in pharmaceuticals, life sciences, creative industries, aerospace, fintech and artificial intelligence. With some of the best universities in the world, along with our globally recognised finance sector, we are well placed to become a high-tech superpower—another silicon valley. That is also good news for Bournemouth, because that is exactly where our area focuses; we are focused not just on tourism and financial services, but on the creative industries.

[Jim Shannon (Strangford) (DUP)]

I commend the right hon. Gentleman for what he says about the pharmaceutical and engineering sectors, as we have businesses in those areas in my constituency that can do well. One thing that is needed to improve it is reviewing and increasing the child benefit thresholds—perhaps the Government should consider that. It would enable families that work hard to get more benefit, which they cannot do at this moment in time.

--- Later in debate ---

[Dame Margaret Hodge (Barking) (Lab)]

I congratulate my new hon. Friend the Member for Tamworth (Sarah Edwards) and I wish her well, but she arrives in difficult times, because in 30 years as an MP, I have never seen the country’s finances in such a mess. We have the highest taxes since records began, the highest public sector debt since the 1960s and inflation at a 41-year high, and average households will be £1,900 worse off by the end of this Government.

At the same time, public services are on their knees and the OBR predicts a miserable 0.1% growth rate for the fourth quarter. The Government try to pile the blame on others—covid, Ukraine, the middle east and even their own past leaders—but the whole Conservative Government have done this, having voted through 13 years of flawed measures and disastrous policies that have not helped growth and jobs, but have intensified inequality and increased child poverty. We have had enough, the country has had enough and Britain deserves better.

I will focus on three areas that could make a real difference if the Government made different choices. In 2012, the tax gap—the gap between what HMRC receives and what taxpayers pay—was £34 billion. This year, it is up by nearly £2 billion, and if tax campaigners calculated it, they would probably triple or quadruple that figure. Failing to collect £36 billion is massive—that is £3 billion more than we spend on the whole of primary education across the UK.

Those who benefit most from HMRC’s failure to pursue them are the rich. Last year, only 11 wealthy individuals were prosecuted for tax cheating and only eight were pursued for evasion over two years. However, 420,000 people on low incomes, many not earning enough to pay a penny in tax, were taken to court for filing their tax returns too late.

What about the big multinationals who still aggressively avoid tax? TaxWatch’s analysis of just eight tech companies, including Google, Facebook and Apple, shows UK profits of £9.6 billion, but the tax paid amounted to a miserly £297 million. They avoided £1.5 billion in UK tax. Add the estimated £350 billion annual loss through fraud and money laundering, and we are talking about eye-watering sums, yet prosecutions and convictions by HMRC have both fallen by 75% in the last five years. This wretched failure to pursue tax avoiders, evaders, fraudsters, money launderers and multinationals is a scandalous stain on this Government and destroys faith in our system.

Equally awful is the fact that the Government cannot be trusted to spend our money wisely. Government waste is yet another scandalous stain on the Conservative Government’s record: £15 billion lost to fraud and error across all covid schemes, £1 billion overspent on a contract for a new warhead facility, another billion pounds lost on the Astute nuclear-powered submarines and £2.2 billion wasted on the now abandoned HS2 phase 2 project. The bill for the failed asylum support system has gone up fivefold in four years and cost us a shocking £3.6 billion. The staggering costs of meeting the needs of nearly 300,000 homeless families are at least £18 billion a year. With services so stretched, the waste of taxpayers’ money because of sheer incompetence is unforgivable. People are struggling while the Government squander.

I want to turn to the unfairness in the tax system that the Government deliberately promote. Our system is ridiculously complex, opening opportunities for aggressive tax avoidance. Take the 1,180 tax reliefs, of which 339 are non-structural reliefs, supposedly introduced to help a particular group achieve a particular policy outcome. We have no idea how much those tax reliefs cost or whether they are effective, and there is no accountability for the expenditure, because it is all below the line. One hundred reliefs have been costed, at an estimated £195 billion, which is almost double what we spend on local government and double the £46 billion spent on defence. That sum accounts for only a third of the 339 non-structural reliefs. With little data, and scant scrutiny and evaluation, we are sitting on a time bomb.

Take, for example, the cost of the research and development tax credit—up from £2.3 billion to £5.2 billion in five years, yet without an equivalent increase in R&D investment by companies. The patent box relief was introduced to encourage companies to commercialise their inventions, but has now been exploited as a tax loophole. The moment the KPMG partner seconded to the Treasury to write the technical rules for the relief left the Treasury, he produced a brochure entitled “Patent Box: what’s in it for you”. That relief is costing us £1 billion a year. Entrepreneurs’ relief cost £427 million in 2008-09, but that had ballooned to £2.2 billion by 2018-19, the last year for which I could find proper figures. The relief is supposed to encourage investment, but a survey of those who claimed it found that only 8% said the relief had influenced their decision at the point of investment.

Finally, we talk about making work pay, but we have a system in this country whereby the income that people gain from work is taxed at a higher rate than the income they gain from wealth. No such system can ever justify that we are a country that enables work to pay.

[Jim Shannon]

The rise in taxation for working-class people has implications for their childcare costs. Does the right hon. Lady agree that when it comes to childcare costs, it is impossible to make ends meet, and that working-class people and those on the poverty line need more help? Unfortunately, I do not see that help.

[Dame Margaret Hodge]

I agree entirely with what the hon. Member says. I simply point out that if we got the money in that was owed to us, spent it wisely and taxed fairly, we would be able not only to pay for childcare costs but to have the high-quality childcare that is essential to ensure that we equalise life chances.

This Government have failed. They have failed to get the money in, they have wasted billions and they have failed to tax and spend in a fair way. Trust and confidence have been squandered. It is time for them to go.

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[Stephen Crabb (Preseli Pembrokeshire) (Con)]

I rise to make a few remarks in support of the Chancellor’s autumn statement, emphasising two themes that came out strongly from it. They have been consistent themes for the Government over the past 13 years we have been in office: boosting incomes, particularly for those in the lowest income brackets, and improving our benefits system to ensure that we have a dynamic labour market and individuals can fulfil their maximum potential.

Before I go into those points, it is worth underlining again where we were 13 years ago when we took office. The minimum wage was less than £6 an hour, the state pension was less than £100 an hour—no pensioner will forget the derisory 75p increase that they got from Gordon Brown—and we had a welfare system where more than 1 million people had been languishing out of work for almost 10 years, out of the reach of any meaningful engagement from local job centres. We should not forget either that, while the Labour party might this afternoon present itself as a party of welfare reform, spending restraint and sensible economics, for most of the past 13 years it set its face against every step that we took to try to improve our benefits system. What we have now is not perfect—no benefits system ever is—but it is so much better than what was in place under the previous Labour Government. We know that because Labour Ministers who served in the Department for Work and Pensions before 2010 were themselves highly dissatisfied with the benefits system. Those with particular reforming instincts were doing their best, fighting an uphill battle to see improvements. We should not trust the Labour party as a party of benefit reform.

Briefly on boosting incomes, a national living wage of £11.44 an hour is transformational for constituencies such as mine in Pembrokeshire, where for decades there has been a culture of low pay, as there has been right across Wales. Thousands of people in my constituency will benefit from that increase to the living wage. Increasing the state pension by the full triple lock boost will ensure that pensioners continue to see the full value of their pension increase. That comes at a cost. All of us who defend the triple lock need to bear in mind that it has significant long-term costs, and we need to speak to how they will be met in the future, but the triple lock that this Conservative Government introduced in 2010 has been transformational in lifting pensioners out of poverty in my constituency, and all across the United Kingdom.

[Jim Shannon]

One of the reasons the triple lock is in place is the confidence and supply agreement between the Democratic Unionist party and the Conservative party. It was one of the things that we insisted upon. When it comes to giving credit for things, I want to keep the record straight.

[Stephen Crabb]

The hon. Member makes a strong point on behalf of his party. Lots of people claim credit for the triple lock. Again, all of us who defend the triple lock need to bear in mind the long-term costs and be ready to speak to how the country will afford them. The answer that successive Governments have found of just pushing the state pension further out of reach by increasing the state pension age is not a long-term sustainable plan.

On benefit reform, I strongly support what the Government are trying to do in linking together more closely the work of local jobcentres with that of health authorities, health boards and the Department of Health and Social Care overall. Successive Ministers have found huge institutional resistance to the NHS and the DWP working together—two massive spending Departments that have levers to do something really positive in getting people with long-term sickness and disabilities back into work. It is really encouraging to see much greater levels of co-operation than at any time in the past 20 or 30 years.

The point that has been made several times this afternoon about obligations is really important. There was speculation that the Chancellor would not uprate working-age benefits by the higher level of autumn inflation rates, but he did so. That was entirely consistent with what the Conservative Government have done consistently through the pandemic and the cost of living challenges, which is to help people on the lowest incomes. The Government doing the right thing and choosing to be consistent in that underlines the point about obligations, and the social compact that needs to be at the heart of our welfare system. Government Members have talked about that, as have those on the Labour Front Bench. An adequate benefits system supports people on the lowest incomes and provides a strong and secure safety net. There needs to be a sense of obligation around that as well.

As I said, there were Labour welfare Ministers who struggled with how to engage people who had been long-term sick and had long-term health needs to get more meaningful interaction, so that they could perhaps begin a journey back to work if that was appropriate. It is one of the biggest public policy challenges that we as a Government have faced. If the Labour party forms the next Government, it will wrestle with that, too. Governments of countries around the world that share a similar demographic to ours, with an ageing population and increasing numbers of elderly and sick people, are wrestling with these challenges. There are no easy solutions.

British Sign Language

Jim Shannon Excerpts

Tuesday 17th October 2023 Westminster Hall

[Jim Shannon (Strangford) (DUP)]

Thank you, Ms McVey—I did not expect to be called right away, so I thank you for doing so and for the opportunity to contribute. I am certainly used to always being near the end, but that is not a bad thing, as long as I get the chance to speak. I congratulate the right hon. Member for Norwich North (Chloe Smith) on leading the debate, with the detail, the evidential base and her clear requests for the Minister. As she said, it is fantastic to see the cross-party support in the Chamber from those who wish to contribute, from all parts of the United Kingdom of Great Britain and Northern Ireland.

In Northern Ireland—I always bring the Northern Ireland perspective; you know that, Ms McVey—we have a slightly different approach. We have our own guidelines, which I will speak about soon, but it is great to be here to discuss the provision of British Sign Language across this great United Kingdom. Mr Speaker brought in provision of sign language in the Chamber some time ago, and with a real zest, to ensure that it was available for everyone—both those watching and those in the Chamber who need it. In Northern Ireland, we have two sign languages: British Sign Language and Irish Sign Language. Both BSL and ISL were embraced in the Good Friday agreement, and on 20 March 2004, the Secretary of State announced the formal recognition of BSL and ISL as languages in their own right. That is something we welcome, and it is clear that this caters for those who need it on both sides of the community in Northern Ireland.

BSL is the first or preferred language of communication of approximately 3,500 members of the deaf population of Northern Ireland, while approximately 1,500 people use ISL. It is important that deaf people who use sign language as their first or preferred language are not looked at as a cultural or linguistic minority. Their choice to use BSL, or indeed ISL, should be respected, celebrated and encouraged, and I am glad to say that that is the case in Northern Ireland.

In March 2016, the Department for Communities in the Northern Ireland Assembly consulted on a sign language framework, which contained proposals for legislation clearly setting out the way forward at that time. The consultation was referred to in the New Decade, New Approach agreement in January 2020, with a commitment to introduce a sign language Bill. While other legislation—I say this respectfully—has been imposed on Northern Ireland through Westminster, I would argue that the full implementation of a sign language Bill should have been prioritised, because it is vitally important.

Sign language is something that we are all becoming more aware of and are certainly seeing more in society, and I will give some examples of that. I am glad to say that most of my staff members in my office know the most basic of sign language. It is important that we do because people come to see us in the office who use sign language. I am not smarter than anybody else—I do not pretend to be—but it is about ensuring that, when people who have communication issues come to the office, we are able as a staff to respond to that. It is great having that assurance for constituents who perhaps require assistance and are, in some cases, either partially or totally deaf. It is something that should be normalised more in society, and that is what I and everyone here wants to see. We should all try to know and understand the basics at least.

The basics are certainly being taught in schools across Northern Ireland, and I want to touch on that as well. The right hon. Member for Norwich North did not do so—well, maybe she did and I missed it. I have six grandchildren, including two granddaughters. The oldest ones were taught some sign language in school. I think there is an indication in the education system in Northern Ireland that where possible, because of those who have communication issues because of their deafness, people are able to engage with sign language. I am quite encouraged by that because of what it means for children at an early age. We always want our children and grandchildren to have an appreciation of those who perhaps do not have the same access to things. I think it makes them a better person. The education system in Northern Ireland is, I believe, doing the right thing.

Many Members here today have raised and will raise concerns in relation to ensuring that there is a sustainable number of interpreters in the NHS. I am not sure whether there is, but there needs to be. I think the right hon. Lady referred to that in her contribution too. It is another thing on which the Minister, although it is not his direct responsibility, might be able to give us some indication and encouragement. I have heard stories of patients who have had to rely on friends and family to interpret for them at hospital appointments. I know that the nurses and other staff are under pressure; I understand that, but it is always good to have someone with sign language capability. The situation was exacerbated—incredibly so—by the covid pandemic, in which appointments were extremely limited and there was a time when people were not allowed to have anyone attend their appointment with them. That was a real issue for the two and a half or three years of covid.

More than 70,000 deaf people across the UK use British Sign Language, and that must be accommodated in a completely normal way. There is certainly an argument that there should be a sign language module—an opportunity to study it—as part of university training for nurses and those studying medicine. I am keen to hear the Minister’s thoughts on that, because I think there is a real need for it. I think the right hon. Member for Norwich North, who set the scene so well, would think the same; indeed, I think everyone here would think the same.

More than 200,000 people in Northern Ireland have some element of hearing loss, as do some 12 million—almost 18%—of the whole UK population. Our attitudes to sign language and provision to help those with hearing issues must be changed in order for this to become an inclusive society in which people who are hard of hearing feel comfortable using public services. I chaired a series of meetings to do with the eye disease wet AMD—age-related macular degeneration. It was suggested that people should perhaps have a better understanding of what that means: the person’s central vision is off, but they have the outside of their vision. That is just another example of where we perhaps need a better understanding.

I encourage the Minister, through the implementation of the British Sign Language report in England, to have conversations—I know that he is always keen to do so; he has done so in the past and will do so in the future —with the Department for Communities in Northern Ireland to ensure that we have the same approach to dealing with this issue. It is clear to me and, I am sure, to him that when we are discussing how better to ensure the implementation of British Sign Language—and, indeed, Irish Sign Language for those in Northern Ireland —our approach should be the same. Most importantly, we need to do as much as we can to learn as much sign language as we can. That is one of the goals that I hope to achieve and it is one that everyone here will subscribe to. The important thing is that we recognise that there is an issue. I am sure that the Minister, in his response, will encourage us all that we are going in the right direction, but it would be good if we all went in the same direction together.

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[Tom Pursglove]

My hon. Friend raises a point that all of us will want to give due care, attention and thought to. We all want to ensure that the very best support is available for victims of domestic abuse to ensure they get the care and support they need, and that such matters are handled with the utmost sensitivity. The right support must be in place to allow them to be cared for and supported, and to have the recovery that we all want them to. If my hon. Friend provides me with more detail about whether there is a specific underpinning to that question, it is something I would be willing to ask the ministerial disability champion in the Home Office and the Ministry of Justice to look into. That would mean they are aware of those experiences as part of their policy development when taking that important agenda forward.

[Jim Shannon]

I want to cast the Minister’s mind back to when the SNP spokesperson, the hon. Member for Aberdeen North (Kirsty Blackman), referred to the GCSE and the need for sign language to do that course. I mentioned that my oldest grandchildren had done some rudimentary sign language at school, which enables them to have a compassion for, and an understanding of, those who use it. When it comes to schools, as we all know, we do rudimentary first aid; it is elementary, but it does provide some understanding of the subject matter. It is not the Minister’s responsibility, but can I ask that he engages with Education Ministers on that?

[Tom Pursglove]

I am very willing to obtain an update for the hon. Gentleman on the work that we are doing to try to drive forward the uptake, availability and usage of BSL in our schools. I touched on the opportunity of the BSL GCSE, which is something that is welcome and an important part of that jigsaw. I will go and get him an update from the Department for Education. He also raised in his remarks—I scribbled down in my notes—whether there were steps we could take to engage with the Department for Communities in Northern Ireland on this agenda more broadly. Again, I am very willing to take that away and ask my officials to reach out to Department for Communities colleagues and counterparts to see what we can do to ensure that across England, Wales, Scotland and Northern Ireland we are approaching these matters in an inclusive and joined-up way, and that where we can collaborate we do so in order to take this important agenda forward.

Oral Answers to Questions

Jim Shannon Excerpts

Monday 4th September 2023 Commons Chamber

[Mel Stride]

A huge amount, including the targeted case review, which over the next five years will review hundreds of thousands of universal credit claims to look for fraud and error. Of course, we use emerging new technologies for that purpose as well.

[Jim Shannon (Strangford) (DUP)]

I thank the Secretary of State for that answer. I absolutely support the principle that those who carry out benefit fraud must be made accountable, but what I find in my office—I think that others in the Chamber will probably find this as well—is that many people have filled in an application form, document or review and inadvertently ticked the wrong box. By doing so, they have left themselves in a very difficult position where they find that they have to make a repayment. Sometimes people need help at the initial stages to ensure that they get it right. What can be done to help those people so that they do not get into debt that they did not expect to be in?

[Mel Stride]

There is help within jobcentres. There is also Citizens Advice, and a help to claim process available there. When people make genuine errors and when they have been overpaid for various reasons, we are of course sympathetic, to ensure that we do not put them in a position where it is incredibly difficult for them to repay those amounts.

Universal Credit Deductions

Jim Shannon Excerpts

Wednesday 19th July 2023 Westminster Hall

[Chris Stephens]

I do agree, and I point my hon. Friend to the written answer I secured, which gives the statistics for every constituency in England, Wales and Scotland. She will see that the rate of deductions is around £60 in her constituency, but she will also notice that the number of households affected by deductions is increasing. She makes an important point about looking at an individual’s pay cycle and whether it is four-weekly or monthly.

Let us look at some examples of people affected by deductions. The Trussell Trust tells us that almost half of people referred to food banks in its network are subject to deductions from their benefit payments due to repayment of a benefit advance or a benefit overpayment. We will see that linkage repeatedly during the debate. The Trussell Trust goes on to remind us that

“The five-week wait for Universal Credit means many people have no choice but to take an Advance Payment to manage essential bills like rent and utilities”,

which immediately places them in debt and reduces their income below the standard allowance.

Deductions for overpayments, including tax credit overpayments, often take people by surprise because they are historical or are the result of DWP error. Like other deductions, they can be taken from people automatically at unaffordable rates. The standard allowance of universal credit does not provide enough income to cover the cost of life’s essentials, so any deduction taking people below that already low level will push them further into hardship. Key phrases are advance payments, overpayments that are historical or due to Department for Work and Pensions error, and the cost of living essentials. I will come back to each of those.

We then hear from the Trussell Trust about consequent mental health wellbeing, which is often impaired by people struggling to understand what they owe, and why, and how to access support. The Trussell Trust is not alone in making those observations. The organisation Feeding Britain has

“a vision of a UK where no one goes hungry”.

I should also mention Good Food Scotland, with which I do a lot of work in Glasgow South West.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Gentleman for bringing this matter forward, and I will be making my own contribution to the debate. The Trussell Trust in Newtownards in my constituency was the first in Northern Ireland, and what it has to say about vision reinforces what the hon. Gentleman has said. According to Newtownards Trussell Trust,

“our vision is for a world where food banks, like ours, don’t need to exist.”

That is what we want to see, and I know the hon. Gentleman wants the same.

[Chris Stephens]

I thank the hon. Gentleman very much for that intervention. As he knows, he has relatives of mine among his constituents in Newtownards. He is absolutely correct about our vision: we all want to see a world in which food banks do not exist. I know he is very supportive of my Food Poverty Strategy Bill, which is a private Member’s Bill that I recommend to all hon. Members.

Feeding Britain has talked to many people who are having to go hungry. In the days leading up to the debate, food banks in Brighton, Derbyshire, Leeds and High Wycombe reported speaking to individuals who all cited deductions as a key reason for referrals to them, and described some harrowing cases. For example, a client in Chichester has some £55 a week to live on after deduction of rent and other deductions for advances and loans from universal credit. The client received no prior warning or notice of the deduction, and even her work coach was unable to explain why the deduction had been made. That client is a lone parent with three children. She is worried that even if the deduction is found to be a mistake, she will be waiting until the next payment to receive the money that was deducted.

Feeding Britain has also told us of a client in Manchester who had £72 deducted for rent arrears. The first he was made aware of that was three days before payment when he accessed his payment statement. Living off the standard universal credit allowance is difficult as it is, but so much being deducted with so little notice makes it almost impossible. The gov.uk website states that universal credit will place a note on the journal when a third-party debt deduction is about to start, but no such information about the debts—how much was owed or how long the client would be paying off the debt—was provided in that example; there was not even a note telling them how further information could be obtained by telephone. The closing comment from the Manchester office was that

“the most efficient aspect of Universal Credit is debt retrieval”.

In the report “UK Poverty 2023: The essential guide to understanding poverty in the UK”, the Joseph Rowntree Foundation highlights that key design features of the social security system, including having to wait five weeks for the first universal credit payment and universal credit being deducted to pay off debts and arrears, directly lead to higher food insecurity and have contributed to the rise in food banks.

The Child Poverty Action Group has shown that across the UK the number of children living in households with debt deductions being taken from their universal credit has risen to more than 2.2 million, making up more than half—53%—of all children in households receiving universal credit. Those families are missing out on an average of £73 a month as a result. Every commentator seems to express similar views on where the system is failing, and there is much commonality on where they think the appropriate solutions lie.

--- Later in debate ---

[Jim Shannon (Strangford) (DUP)]

My goodness! Thank you, Dame Maria. That threw me off. It is a pleasure to serve under your chairship for the second day running. It has come to the point when you and I are in Westminster Hall almost as much as each other. Well, maybe that is an exaggeration. It is also a pleasure to follow the hon. Member for Glasgow South West (Chris Stephens), who rightly brought forward this topic. We met on the Terrace this morning and he said, “Jim, will you come and do your bit?” and I said, “Does the Pope have red socks? Absolutely, I will be there. There is no doubt about it.” I am here to endorse what he said. A person from the food bank wrote me a letter, and I will quote the best part of it. He illustrates very well what happens, and why it is important.

I can well remember the fear at the outset of universal credit—the fear that people would be worse off, and that families would struggle. Boy, do they struggle. I am sorry to say that, but they do, because I witness it every day. I witnessed it on Friday in my office, with a person who had the same problem with universal credit. We were able to sort it, by the way. I find it incredibly hard to understand how universal credit works, and I am far from stupid. Once through the technical details and the machinations of the whole thing, one has to ask, “How on earth does anybody follow this?”.

For some, this fear has become a real struggle, and the deductions from an already sub-par universal credit is enough to push some families over the edge. I have seen that in my constituency office. My staff have a continuously good relationship with the social security offices round the corner. I have to put on record that they are brilliant. The number of problems that they have sorted out when my staff speak to them illustrates that they have grasped how the system works and how to get through it, but the ordinary person cannot do that. I have struggled to understand it as well.

It should be remembered that those who are unemployed or unable to work have a set rate that remains pretty stable. However, self-employed people have different work weeks, and the flexibility that universal credit was supposed to offer has resulted in deductions from overpayments. The hon. Member for Glasgow South West mentioned that, and I endorse it. The deductions are so hard to work out that families are left not even understanding how they owe money. It is incomprehensible.

The Minister understands. I am no different from anybody else here. Whenever we approach the Minister and explain the issues, he always tries to respond in a positive fashion. I appreciate that, and want to put that on record, because it is good to have a Minister who really wants to do things and help out. We are all working in our constituencies, advocating for our constituents, and we know well the issues that the hon. Member for Glasgow South West outlined.

I was contacted last week by the phenomenal manager of the local food bank, a man with the largest heart for helping families and vulnerable individuals. I want to read out his comments, as time permits. My speech is his letter to me, because it illustrates the issue really well. The hon. Member for Glasgow South West has friends and relatives in Newtownards. I know them—and think they vote DUP, by the way, so maybe they are not nationalists.

[Chris Stephens]

Not a chance.

[Jim Shannon]

I think they do; he does not know them as well as I do. The letter states:

“As a food bank operating in Newtownards, we are writing to you to raise our concerns about rising numbers of people in our community who are needing to turn to food banks, like ours, because they cannot afford the essentials we all need to survive.”

These are his words: “This is not right”. I say amen to that.

“In the last financial year we saw a 30% increase in clients coming to the Newtownards Foodbank compared to the previous year. We are aware that our summer has started really busily with an average of 24 different families attending each week since June in what is normally our quieter spell.

Many attendees are struggling with the inability to feed there families and provide fuel for their house needs. A significant proportion are actually working but their outgoings outstrip their income. Those on benefits clearly don’t get enough to match their basic needs.

While the cost of living crisis and the pandemic have placed additional pressures on incomes, this year’s rise is part of a longer-term trend in levels of need. Support has eroded over decades and the basic rate (‘standard allowance’) of universal credit is now at its lowest ever level as a proportion of average earnings. Alarmingly, the number of parcels provided this year is more than double the amount distributed five years ago.”

I will say that again, because that is an important line:

“Alarmingly, the number of parcels provided this year is more than double the amount distributed five years ago.

No one should be forced to turn to a food bank because they cannot afford essentials, including food. We provide immediate support to people in our community when they are struggling the most, but our vision is for a world where food banks, like ours, don’t need to exist.”

I said that in an intervention on the hon. Member for Glasgow South West. That is his vision, mine, the vision of every Opposition Member and, I hope, of the Minister. The letter also says:

“Research by the Trussell Trust shows that inadequate social security is the main driver of food bank need and there is a known link between issues with the benefits system and food bank use. This can and must change.

Alongside the Trussell Trust, we are calling for our social security system to Guarantee Our Essentials by making sure that the basic rate of Universal Credit is at least enough to afford the essentials we all need, such as food, energy and basic household goods – and that deductions can never pull people below this level.”

He asks me:

“Will you support the principle that, at a minimum, Universal Credit should always protect people from going without the essentials?”

That is Richard’s letter to me this week. I will say on the record that I fully support what he said.

[Mr Gregory Campbell (East Londonderry) (DUP)]

My hon. Friend has succinctly summed up the issues in the letter from his constituent. Does he agree that faith-based food bank providers in my constituency, his and others are doing excellent work, and that most people in society, including universal credit recipients, support the principle of the universal credit system, which is to encourage people back into work? The problem is that when there are deductions, and almost a penalistic regime, people suffer. That problem must be solved in our society, because people are being driven further into poverty, rather than lifted out of it.

[Jim Shannon]

My hon. Friend has succinctly made his case in his intervention. The key issue for the Minister—this is from me, the hon. Member for Glasgow South West, who set the scene very well, and, I suspect, everybody on the Opposition Benches—is that there is a delay in the system, and difficulty understanding the system. Whenever we go to the local office, the office manager and staff can respond, but there are many people other than those who come to us—and there are many who come to us, by the way; many come to the office with this issue, because they still cannot understand it. We are asking the Minister for the extra help that is quite clearly needed. There is also the five to six weeks’ delay that many people seem to have. Whenever they earn more money, they fall back down again. They are often sick, and their housing benefit is so complicated; it is almost hard to try to comprehend it.

[Margaret Ferrier]

The hon. Member has talked about budgeting. For many, short-term budgeting is a necessity. The housing element of universal credit is paid directly to claimants, not landlords, which contributes to an entirely foreseeable problem. Does he agree that, especially given soaring living costs, it would help claimants budget if we removed the direct payment of this element to claimants?

[Jim Shannon]

The hon. Lady has demonstrated clearly the complications of this system, and others will, too, because they have the same knowledge and interpretation of it as I have.

I will finish with this. My answer to Richard, the manager of the food bank, is clear: yes, I support what he said. I hope that his letter has clearly illustrated what is needed. Will the Government support that, make things easier for my constituents and do things differently? I hope that the answer to that is also yes; I am sure that it will be. Families—my constituents in Strangford, constituents across the whole of Northern Ireland, and constituents across this great United Kingdom of Great Britain and Northern Ireland—must be able to depend on their Government, rather than their local food bank. That is my story today.

--- Later in debate ---

[The Minister for Employment (Guy Opperman)]

It is a pleasure to serve under your chairmanship, Dame Maria. I congratulate the hon. Member for Glasgow South West (Chris Stephens)—my good friend, and I apologise for calling him that, as I realise he will get some opprobrium for it, but we are friends, albeit our views differ—on securing the debate. It is a pleasure to answer on behalf of the Government.

We recognise the importance of supporting claimants to manage their financial obligations, and the deductions policy in universal credit provides a co-ordinated approach to providing that support. There is much that I want to address today, but I will start with the basics: employment is up, vacancies are down, economic inactivity is down and we are pleased to see that inflation has fallen today.

The Government believe that we should continue to have a sustainable, long-term approach to tackling poverty and supporting people on lower incomes. The primary aim of the universal credit deductions policy is to protect claimants by providing a last resort repayment method for arrears of essential services, and to ensure obligations are enforced. It is important to strike the right balance between ensuring protections are in place and allowing claimants to retain as much of their benefit as possible for their day-to-day needs, while understanding that although the taxpayer expects us to recover overpaid benefit debt, that must be done without causing undue hardship.

It is worth remembering that people who are on disability benefits and pensioners have never been more supported. Welfare has never been more supported. Colleagues will be aware that state pensions and benefits were uprated by 10.1% in April this year, the national living wage was increased by 9.7% to £10.42 an hour, and other support includes the energy price guarantee, the household support fund and the various cost of living payments, which I will go through in a little more detail. It is not right to look at universal credit through the prism of what it provides because, for those who require extra support, there are the cost of living payments—£94 billion over 2022-23 and 2023-24—as we continue our support for the most vulnerable households.

Over 8 million UK households on eligible means-tested benefits will receive additional cost of living payments totalling up to £900 in this fiscal year. The first £301 payment was made in April and May this year. Two further payments of £299 and, I believe, £300 will follow this autumn and in spring 2024. That is £900 additional support over and above the universal credit support that is provided.

In addition, 6.4 million people on eligible extra costs disability benefits have also recently received a further £150 disability cost of living payment. In 2023-24 we will spend £276 billion on Great Britain’s welfare system, including £124 billion on people of working age and children. Much criticism was made in the debate, which I have taken on board, but those sums have never been higher.

There is also approximately £30 billion for supported housing. Again, a criticism was made that we do not provide enough for that. I remind colleagues that 1.4% of GDP goes on supported housing. That is by a significant margin the largest sum in the OECD—the next highest is 0.9%. Those are the consequences of decisions made to support individuals on an ongoing basis.

Much was made of the deductions policy, which I will try to address.

[Jim Shannon]

Will the Minister give way?

[Guy Opperman]

I will always give way to the hon. Gentleman.

[Jim Shannon]

The hon. Member for Glasgow South West (Chris Stephens) referred to the deductions and the data he had received for England, Scotland and Wales. He had asked for the same information on the deductions in Northern Ireland, but for whatever reason that was not available and I do not understand why. Can the Minister use his powers to enable us to have that data?