Stephen Twigg (Liverpool, West Derby) (Lab/Co-op)
1. If he will undertake a cumulative impact assessment of the effects of the Government’s welfare reforms on sick and disabled people.
The Minister of State, Department for Work and Pensions (Mike Penning)
The Treasury regularly produces analysis of the cumulative effects of the coalition’s changes, including to welfare, but even the Institute for Fiscal Studies says that there are no real results that can be broken down and are reliable enough to show the effect on disabled people.
Stephen Twigg
My constituents Natasha Wilson and Katie Lyson are young women with cancer. With support from CLIC Sargent, they applied for personal independence payments seven months ago. Last week, Natasha finally got her money, but Katie is still waiting. Does the Minister agree that a seven-month wait for payment for a young cancer patient is simply unacceptable? Will he look into Katie’s case as a matter of urgency?
Mike Penning
I fully agree that that length of wait is unacceptable, and I have been working on this with the two suppliers since I came into office, as did my predecessor. I will personally look into the case and if those involved would like to come to see me, I would be more than happy to meet them.
Mr Julian Brazier (Canterbury) (Con)
Does my hon. Friend agree that although we must always be sensitive in our handling of cases involving the disabled, many people who are extremely disabled welcome the opportunity to be encouraged on pathways to work? The fact that all of us know severely disabled people who work suggests that the broad thrust of Government policy is going in the right direction.
Mike Penning
I completely agree with my hon. Friend. Interestingly, about 70% of people on the previous benefit, the disability living allowance, were put on it for life. They were, in effect, written off, and this Government will not do that.
Roberta Blackman-Woods (City of Durham) (Lab)
A constituent of mine, aged 52, had worked all her life despite having congenital bone disease, until her condition worsened last year. She has to go into hospital next week to have both hips replaced, just at the time that Jobcentre Plus has declared her fit for work and stopped her benefit. When will the Minister ensure that people with disabilities get adequate support and are not treated in this completely harsh and cruel way?
Mike Penning
Assessments were brought in by the previous Administration—admittedly, in relation to the work capability assessment. So assessments are nothing new for this Administration, because the previous Administration introduced them. They did not do that very well, but we agree with assessments. Of course if someone is unfit for work, they can have a sick note put in while they are waiting for an appeal to go through—should that happen—and they will be entitled to jobseeker’s allowance. I completely agree that anyone who has gone into hospital cannot be fit for work at that time, but let us hope that the hon. Lady’s constituent is fit and well soon, and can return to work.
Paul Maynard (Blackpool North and Cleveleys) (Con)
Does the Minister agree that the emphasis on continuous improvement in the Litchfield and Harrington reviews shows that any cumulative assessment is either impossible or meaningless? Is it not better to rely on the robust statistics on fulfilling potential as the measure of whether the Government’s policy is being successful in this field?
Mike Penning
I completely agree with what my hon. Friend says, and that is exactly what our plans are; that is what we want to try to do, and I look forward to working with him on this project.
Mr Peter Hain (Neath) (Lab)
How can the Government justify removing all phone lines to local jobcentres such as the one in Neath? How are people, especially disabled and sick people, supposed to cope with the fiendishly complex benefits system, or get into jobs, without personalised help and advice? Does the Minister not understand that the most vulnerable people often cannot get online, afford costly daily travel to jobcentres or hang on for ages on expensive 0845 lines?
Mike Penning
The 0845 numbers came in when the right hon. Gentleman was a Minister, and we are eradicating them now. Advisers are in place all the time. Most work is done online these days, but the advisers are there to help people, which is why we have been so successful in getting people into work.
Mr David Burrowes (Enfield, Southgate) (Con)
Last Saturday, a constituent told me that her husband has throat cancer and is able to breathe only as a result of a laryngectomy and nebuliser treatment. He was found fit to work by Atos and is concerned about the six-week reassessment of what seems to be an inexplicable decision. Will the Minister assure me that there is a direction to improve and get people’s acts together as well as to make the appeals process quicker?
Mike Penning
I thank my hon. Friend for raising this issue with me before we came into Question Time. This looks like a case where something should be done. I will wait for the medical professionals to do this; it is a paper-based assessment, not a face-to-face one. I will look into it and come back to my hon. Friend as soon as I can.
Dr Eilidh Whiteford (Banff and Buchan) (SNP)
While the UK Government have resisted calls for a cumulative impact assessment of their welfare reforms, the Scottish Government have undertaken such an assessment. It showed that, overwhelmingly, the £4.5 billion-worth of cuts are falling on disabled people and mothers. Does the Minister accept that the reason he will not carry out such an assessment is because he is scared that it will expose his Government’s priorities and their willingness to punish the poor?
Mike Penning
Although I respect what the Scottish Government do, our own Treasury and our own independent forecasts are saying that it is not possible to do that accurately. What I can say to the hon. Lady is that in every year of this coalition Government funding for disabled benefits has gone up, and it will continue to go up through 2015-16—more than was left by the previous Administration.
Mr Laurence Robertson (Tewkesbury) (Con)
2. What recent progress his Department has made on reducing youth unemployment.
The Minister of State, Department for Work and Pensions (Esther McVey)
The Government’s approach is working. For the 20th consecutive month, we have seen the youth claimant count reduce, so it is down on the month, down on the year and down since the election.
Mr Robertson
It is very good news that young people are finding work, but there are still far too many out of work. None the less, engineering and manufacturing companies in my constituency cannot find young people to employ. What discussions is the Minister’s Department having with Jobcentre Plus and with its colleagues in the Department for Education about giving young people the right kind of career advice?
Esther McVey
My hon. Friend does a lot in his constituency of Tewkesbury with engineering and manufacturing companies. I know that he regards it as vital that more people are involved in manufacturing and science, and that is a view that we all share, which is why we are doing more on apprenticeships—half a million this year—and on advanced apprenticeships. We have also brought together the youth action groups, so the Minister for Civil Society can now lead the way for all Departments and the voluntary and charity sector to work together.
Alison McGovern (Wirral South) (Lab)
The Minister reels off statistics, but will she help me communicate with young people in Merseyside? What are they supposed to think when they see the figures in the Liverpool Echo today that show that more people have been sanctioned in Merseyside than have found work through her Work programme? What are young people supposed to think?
Esther McVey
I do a lot on Merseyside—whether it is with the Merseyside youth entrepreneurship scheme or with young kids and helping to provide them with role models. Supporting people on Merseyside has shaped my career for the past 15 years. Indeed, I grew up there during the 1980s. What we are doing should be looked at in its entirety. We cannot look at sanctions in isolation. This is about the claimant commitment, the extra traineeships since 2011—more than half a million—and the extra apprenticeships. We are doing a lot. I am focusing on youth unemployment. It is going in the right direction, but there is still plenty more work to be done.
Mr Henry Bellingham (North West Norfolk) (Con)
4. When he next expects to meet representatives of Atos to discuss its work for his Department.
The Minister of State, Department for Work and Pensions (Mike Penning)
Although we have seen some improvements in Atos quality, we are still in ongoing commercial discussions. Unlike Atos, we respect the commercial confidentiality of those discussions. It is important to get the procurement right. The previous Administration did not share that view, which is why we are in this mess today.
Anne Marie Morris
Will the Minister inform the House of what steps he is taking to address the significant backlog that has been created by the delays in claimants receiving their work capability assessments? In my constituency, individuals say that they have been waiting for up to six months, which has a real impact on their financial circumstances.
Mike Penning
The issues to do with the work capability assessment and the unacceptable backlog that Atos has built up over the years are due to capacity and quality. The quality, which was very poor earlier on, has been improved. That means that there is now a huge backlog, which is why we are currently in negotiations with Atos.
Mr Bellingham
Given that Atos has now announced that it wants to withdraw from the contract that was negotiated with Labour, does the Minister agree that it would be an absolute disgrace if the hard-pressed taxpayer had to pay any form of compensation to the company?
Mike Penning
Since we came into power, we have been warning Atos of the need to improve its service. We are seeking agreements with it to ensure that that is done, some of which have not come to fruition. If we terminate the contract today, as the Opposition have suggested, the financial consequences would fall on the taxpayer and not on Atos, which would be absolutely wrong and something that I will not accept.
Dame Anne Begg (Aberdeen South) (Lab)
I am not sure whether the Secretary of State is glad that he is here rather than in my area where there is a clash of the Cabinets. At least, he has managed to avoid the travel chaos.
Atos has acted as a lightning rod for all that is wrong with the work capability assessment. However, it is delivering a Government contract to Government specifications. What guarantee has the Minister got that any new contract will recognise the problems and the flaws of the system and the sheer misery that Atos has caused in delivering its contracts to ensure that they are not repeated?
Mike Penning
That is why we have had five reviews and the rolling reviews continue to take place, and we must learn from the mistakes of the previous Administration, who awarded this contract to Atos—something that they cannot run away from, although they seem to want to do so.
Mr Dennis Skinner (Bolsover) (Lab)
Now that the Minister has admitted that Atos is in a mess, notwithstanding when that began, will he give a guarantee that there cannot be a test for fitness for work if no one there has medical experience?
Mike Penning
All the assessors have medical experience and are clinicians, but the hon. Gentleman cannot run away from the previous Administration, as he loves to try to do, although he was elected on a manifesto with WCA.
Greg Mulholland (Leeds North West) (LD)
It is no surprise to many that Atos, appointed by the last Labour Government, has now failed its own work capability assessment. Considering that appeals have been upheld for 40% of the original decisions, what can be done to ensure that original decisions are far more accurate and right much more of the time?
Mike Penning
We are driving many of the improvements through, and I have actually instigated measures to ensure that we look carefully at what goes to tribunal, because some of the cases should not have gone there. That is why I have instigated the review that is taking place at the moment.
Tom Greatrex (Rutherglen and Hamilton West) (Lab/Co-op)
I am sure that the Minister will not need reminding that, in fact, his Government extended the contract with Atos and rolled out the move from incapacity benefit, without taking account of the issues that arose in the pilot studies early in his Government’s term in office. Now that Atos has accepted that it cannot deliver this contract, rather than just retendering it, will the Minister take the opportunity to ensure that it is properly fit for purpose, so that it helps those people who want to and who can get into work, rather than hounding those who cannot?
Mike Penning
That is exactly what we are doing in the negotiations that we have been involved in for several months now. That is why we are in negotiations with Atos about the future and bringing in more capacity. But this mess was created by the Government—previous Government—and that is the problem, and we extended the contract because we had absolutely no choice whatsoever.
Philip Davies (Shipley) (Con)
Atos claims that one of the reasons for getting out of the contract is that its staff have received death threats. Is the Minister able to verify that, and if so, does he agree that, whatever the problems of Atos and the contract agreed by the last Labour Government, there is never any justification for threats of violence or violence against front-line staff—whether nurses, doctors, teachers or, in this case, Atos staff?
Mike Penning
I would hope that everyone across the House condemns any of the abuse and the threats against the employees of Atos as completely unacceptable, no matter what their view of Atos.
Sheila Gilmore (Edinburgh East) (Lab)
This Government have had nearly four years to sort this out, and pinning the blame on Atos will not get around that. Why, knowing the weaknesses of that organisation and all the flaws in how it was working, was it awarded a contract to implement the personal independence payment, which is causing huge delays?
Mike Penning
The contract for WCA is completely different from the contract for PIP, with a completely different set of assessments. Four years in, we are still trapped by a contract signed by the previous Administration —something that I intend to get out of, but without penalising the taxpayer.
Mr David Amess (Southend West) (Con)
5. What recent assessment he has made of the effectiveness of his Department’s work experience programme.
The Minister of State, Department for Work and Pensions (Esther McVey)
Tomorrow, we will publish the Youth Contract claimant survey research, which contains a range of information on claimants’ experiences and an analysis of the early impacts. However, the latest figures showed that we previously had 113,000 people who started work experience and that 50% of them got a job; that there were 21,000 wage incentive starts and that 30,000 people went to sector-based work academies.
Mr Amess
Having run an employment agency before becoming a Member of Parliament, I wonder whether my hon. Friend agrees that, in a tough labour market, work experience provides a useful tool for our young people to gain access to the permanent jobs market. Should we not do everything that we can to enhance the programme?
Esther McVey
My hon. Friend, who has such great knowledge in this area, is spot on. Only this morning, I was with a group of young people from Livity, as well as various large employers—Capgemini, Ernst and Young and Tesco—and they all said that it was vital that they had work experience. They felt that they could not get a job without work experience. We have put that in place, and the more people who get on board and support it, the better.
Andrew Gwynne (Denton and Reddish) (Lab)
Work experience can certainly be helpful, but given that the Department has recently published a glowing evaluation of Labour’s future jobs fund, why will the Minister not introduce a jobs guarantee scheme?
Esther McVey
That was certainly a rewrite of history, but Labour is used to doing that. The future jobs fund cost £6,500 per person and had only a 50% success rate, but not in the private sector, because most people did not end up there. The hon. Gentleman will be pleased to know that with the work experience programmes and sector-based work academies we are introducing, we are achieving better success rates at one twentieth of the cost—£325 per person.
Lorely Burt (Solihull) (LD)
6. What steps he has taken to help those reaching retirement age before the introduction of the single-tier pension.
The Minister of State, Department for Work and Pensions (Steve Webb)
For those who will reach pension age before the introduction of the new state pension, we have introduced a new class of national insurance contributions, which will allow those pensioners the opportunity to increase their state pension in retirement. More details of the scheme will be announced later this year.
Lorely Burt
I am grateful for that answer and it is extremely encouraging. Can my hon. Friend the Minister say what the Government have done to ensure that pensioners in my constituency are able to manage the cost of living rises in this Parliament?
Steve Webb
As my hon. Friend knows, the manifesto on which she and I stood proposed a triple lock, which was implemented by this coalition Government. It means that each year the pension will rise by the highest of the growth in average earnings or prices or by 2.5%, so the state pension is now a higher share of national average earnings than at any time in more than 20 years.
Gregg McClymont (Cumbernauld, Kilsyth and Kirkintilloch East) (Lab)
The Minister has today laid before the House a pensions written ministerial statement that intimates that following a year-long Labour campaign the Government intend to ensure that pension fund managers in the City disclose the fees that they charge for trading all of our pension assets. That is welcome, but of course the devil will be in the detail. On that basis, can he confirm today that that disclosure will include the number of times that fund managers churn our pension assets for a fee?
Steve Webb
I know that the Opposition like to bluster a lot to cover their embarrassment at taking no steps at all on this in 13 years in government. By contrast, this week this Government are legislating to shine a light in the murky corners of the pensions industry, so that value for money is finally achieved for pension savers.
Mr Andrew Turner (Isle of Wight) (Con)
9. How many people have had their benefits reduced to the maximum of £26,000 (a) nationally and (b) on the Isle of Wight to date.
The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
By December 2013, 36,471 households had been capped nationally. Local figures obviously vary from area to area. The Isle of Wight is an area that does not get capped as much; some 100 households or fewer have been capped so far. These numbers include single households without children, for whom the cap is less than £26,000.
Mr Turner
The average gross wage on the Isle of Wight is just over £18,000, so take-home pay is about £15,000. The benefits cap is £10,000 more than the average islander earns. How can I explain this to islanders? Does the Minister think that I should mention that the Labour party believes that there should be no limit at all on the largesse of taxpayers?
Mr Duncan Smith
Far be it for me to recommend to my hon. Friend what he should mention to his constituents, but he might well start with the fact that this benefits cap was opposed by Labour when we implemented it. His point about the level is simple. We have embedded the cap now, it has been rolled out and we have made sure that it has worked properly. We have seen a huge number of people move back to work; some 19,000 people who were going to be capped have gone to work and thus avoided the cap. So the cap is successful everywhere. However, we should remember that there are differences in income and in London a lower cap would be a rather severe penalty to put on people. Therefore, although I keep the cap under review, I have no plans at the moment to change its level.
Steve McCabe (Birmingham, Selly Oak) (Lab)
The hon. Member for Isle of Wight (Mr Turner) clearly wants the cap to be reduced in his area and the Secretary of State makes an important point about London. Does that not suggest that there is some argument for taking into account regional variations in costs, so that the cap reflects what is happening locally?
Mr Duncan Smith
I am intrigued and pleased that the hon. Gentleman says that he supports the principle of the cap, which is more—in essence—than the Opposition have ever done in any vote. They voted against the cap—just in case they have forgotten. My point to him is a viable one. The trouble is where should regional calculations be made? Cities in regions have different levels of income from some of the countryside, so it starts to become quite a complicated process. Of course, I am willing to discuss this issue with the hon. Gentleman and anybody else who thinks that they have a plan, and I will certainly look at that, but right now the cap is successful, the majority of the public think it is a good idea and it was only his Front-Bench team who decided to vote against it.
Mr David Hanson (Delyn) (Lab)
Does the Secretary of State think it appropriate to consider putting a cap on the amount of housing benefit that landlords can receive? Can we at the very least have some transparency, so that we can see how many people who support the Tory party rake in hundreds of thousands of pounds in benefits?
Mr Duncan Smith
I do not know if it is now Labour policy to cap landlords in that way; I suspect that the immediate effect would be fewer landlords making properties available. It seems to me that that would be a complicated, tortuous and pointless policy. However, I think there is plenty of transparency; some of the papers seem to have found out the facts for themselves.
Annette Brooke (Mid Dorset and North Poole) (LD)
10. What assessment he has made of the effectiveness of councils’ use of discretionary housing payments in this financial year.
The Minister of State, Department for Work and Pensions (Steve Webb)
Details of how local authorities used discretionary housing payments in the first half of this year were published on 20 December. That report gives an early indication of how that funding is supporting people, including disabled people living in specially adapted accommodation, and of the type of choices that people are making in response to the changes, such as seeking to move to alternative accommodation or looking for work.
Annette Brooke
Does the Minister agree that councils should use all available funds provided by his Department to offset the ending of the spare room subsidy for those who are disabled and have a clear need for two bedrooms or more, and those who cannot find smaller accommodation? Will the underspending this year affect next year’s allocation?
Steve Webb
I entirely agree with my hon. Friend that the funding being made available to local authorities for cases where it would be inappropriate for individuals to make up the shortfall should be spent. In addition, this Government have made available an extra £20 million, in-year, but less than a quarter of local authorities bid for that money. We want local authorities to spend the money being made available, so that those who can move do so, but those for whom that would be inappropriate have the top-up that they need.
Ms Karen Buck (Westminster North) (Lab)
One of the worst cases that I have dealt with recently was of a homeless mother with a severely disabled child who receives disability living allowance. That allowance was taken into account in deciding their discretionary housing payment, which left the family with virtually nothing to live on. Will the Minister issue guidance to local authorities saying that they should not take into account disability living allowance when making DHP payments?
Steve Webb
The hon. Lady is very knowledgeable about these matters, and she will know that local authorities make their decisions on a case-by-case basis. Clearly, they do not have to include income from DLA, but they are free to do so. If she believes that her local authority should not have done so in an individual case, she should make representations to it.
Mr Clive Betts (Sheffield South East) (Lab)
Following on from that question, the Minister must know that in assessing entitlement to income-related benefits, entitlement to disability benefits is not taken into account. The one exception to that policy is discretionary housing payments. It is specifically in the guidance that local authorities can take them into account and means-test them in the way that he described. Will he change and reissue the guidance, so that this one area where disability payments are means-tested is removed from the scene?
Steve Webb
As the hon. Gentleman knows, the key is in the word “discretionary”. Local authorities can ignore DLA if they think that that is appropriate, but they have the freedom to judge on a case-by-base basis; that seems to be the right way to respond to individual need.
Andrea Leadsom (South Northamptonshire) (Con)
11. What progress he has made on implementation of the pot-follows-member model of automatic pension transfers.
The Minister of State, Department for Work and Pensions (Steve Webb)
I can announce that we have been working closely with Her Majesty’s Revenue and Customs to examine the feasibility of using the pay-as-you-earn data and system to deliver a secure, efficient and straightforward pot-matching element to the pot-follows-member system. A pot-follows-member system leads to more efficiency, potentially better member engagement, greater consolidation and better outcomes in retirement.
Andrea Leadsom
I am grateful to my hon. Friend for his answer, but as we are all living longer, which is great news, it is an ever greater priority to ensure that people save for their retirement. Is he looking at options such as the auto-enrolment system in place in Australia? Will he also consider a savings and retirement account for future pensioners?
Steve Webb
My hon. Friend will know that our auto-enrolment programme, which we are in the middle of rolling out, has been highly successful, with nine out of 10 people choosing to stay in that programme. The Australian version is compulsory; we have chosen not to do that in this country. The fact that most people are choosing voluntarily to stay in pensions saving is a judgment that we have made the right choice. I should add that the Australians have said that they wish that they had introduced from the beginning the pot-follows-member system that we are introducing.
David Mowat (Warrington South) (Con)
The pensions Minister is consulting on a charges cap. For the avoidance of doubt, will he confirm to the House that he still plans to introduce the cap during the lifetime of this Parliament?
Steve Webb
I refer my hon. Friend to the written statement that we issued today, which confirms precisely that we will shortly bring forth our announcement, and that we will see through our agenda during the course of this Parliament.
Jessica Morden (Newport East) (Lab)
12. What assessment he has made of the effectiveness of the implementation of personal independence payments.
The Minister of State, Department for Work and Pensions (Mike Penning)
Personal independence payments were only introduced nationally for new claims in June 2013, and reassessment of existing disability living allowance claimants is being gradually implemented from October 2013, so we are at an early stage. However, the process is taking too long—I accept that—and, working with officials, I am pushing through an agenda to change that.
Jessica Morden
Newport citizens advice bureau has assisted many clients with applications for PIPs, and has reported that most decisions take about five months, but some people have been waiting for a decision since July. There are serious delays at both the DWP and the Capita end, although we were assured by previous Ministers that the PIP process would be fit for purpose. Does the Minister accept the stress and hardship that that causes vulnerable people, and why has it taken Ministers so long to get to grips with the problem?
Mike Penning
The reason we are phasing the measure in is to make sure that we get it right. There are internal DWP processes that are taking too long. The assessment is taking too long, and it is also the case that some claimants are taking too long to return the forms that have been sent to them. We are working on this with both providers, and we will get there.
Charlie Elphicke (Dover) (Con)
Under the current DLA system, it is hard for people with severe mental health conditions to get the higher-rate amount, but will that change when PIP is implemented?
Mike Penning
We often hear about the negative side of PIP, and we have heard again from the Opposition today about their opposition to some parts of it, but there is a great success story for people with mental health issues. Under the old DLA system, they would not be able to get the higher rate that they will receive under PIP, which should be welcomed across the House.
Kate Green (Stretford and Urmston) (Lab)
Last year, there were 229,700 claims for PIP, but decisions were taken on only 43,800—fewer than one in five. How can it be right to take up to six months to reach a decision of such significance for severely disabled people? Has the Minister actually set a target for timely decisions, and what penalties will he impose on the assessors—Capita and Atos—for failing to meet it?
Mike Penning
It is always difficult to ask a question that has been written before hearing the previous answers. We accept that there are delays: we accept that within PIP, and we accept that within Atos and Capita. We are working closely with them to deal with that. Under the previous system, less than 6% of people ever had a face-to-face assessment; now it is 97%, which we should welcome. We need to get that down so that we can address paper claims quicker, particularly in cases of terminal illness, which we are working on. However, we must push this forward.
Duncan Hames (Chippenham) (LD)
It cannot be too early for my constituents who have experienced waits of between five and six months to get an assessment after they have submitted their PIP claim, and others have been told by service providers to expect to wait up to three months to get a decision after the assessment. Will the Minister tell us what he is doing to make sure that service providers face consequences if they do not improve those times?
Mike Penning
There are contractual requirements on both providers, and if they do not meet them they will be penalised financially. I also have to say that there are internal delays in DWP, so I am not going to pass the buck entirely on to them, but we will address the problem, and we are doing so. There are measures that we introduced last week which I hope will address the situation with an accumulative effect.
Kevin Brennan (Cardiff West) (Lab)
13. What recent assessment he has made of the performance of Capita in relation to personal independence payment assessments.
The Minister of State, Department for Work and Pensions (Mike Penning)
Latest analysis is telling us that the end-to-end claimant journey is taking longer, as I said previously, than expected with both providers—Capita and Atos. As I previously stated, we are taking urgent action on this.
Kevin Brennan
Thank you, Mr Speaker, for not allowing me to get ahead of myself earlier.
It is taking months and months for constituents to get these assessments done, and the issue is clogging up a lot of our surgeries as a result of those delays. In his answer to the previous question, the Minister said that claimants were to blame. How much of the problem is he saying is caused by claimants, because I can assure him that, in the case of my constituents, that is not the problem?
Mike Penning
As we bed down the new benefit and the new policies, there will be issues within the Department, issues with the contractors and issues not only with people giving advice to claimants, but with claimants themselves. I am not blaming claimants. What we are saying is that there are delays in the forms coming back and delays because they are not filled in correctly. That is something that we need to work on. We need to be more informative about how those forms are to be filled in, and we are working on that. On the terminal illness side, we are working with Macmillan so that it works closely with those claimants.
Lilian Greenwood (Nottingham South) (Lab)
My constituent Pamela Brown applied for her personal independence payment in July last year, but the persistent failures by Capita meant that she faced a delay of more than three months just to get an assessment. She had numerous appointments that were cancelled and Capita did not even tell her. It was only after she put in numerous formal complaints that Capita addressed the matter. Pamela’s case is clearly far from unique, so can the Minister say a little more about what he is doing to sort out the mess at Capita’s end?
Mike Penning
I get people coming to see me at my surgery about exactly the same situation, but the vast majority of assessments are going through and we are trying very hard. We must make sure we get it right. There were issues of quality, which caused the delays, and we are addressing those. That is why the benefit is being phased in, and as we go through we will get a better result for our constituents across the House.
Nick Smith (Blaenau Gwent) (Lab)
14. How many people are currently claiming universal credit.
Laura Sandys (South Thanet) (Con)
18. What recent progress his Department has made on the roll-out of universal credit.
The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
Since October, universal credit has started running in Hammersmith, Rugby and Inverness and it is rolling out today in Harrogate and Bath. It is already out in a number of other centres up in the north-west. Based on caseload projections, some 6,000-plus people are likely to be paid universal credit in the pathfinder. That will be subject to confirmation in the official statistics. Many more claim jobseeker’s allowance using the key elements of universal credit, which are also being rolled out to a wider audience. Some 270,000 jobseekers are now using elements such as the claimant commitment, which is part of universal credit.
Nick Smith
Well, the Secretary of State is certainly going faster than universal credit.
Under the Government’s original timetable 1 million people would be receiving universal credit by April this year. When does the Secretary of State now expect this 1 million target to be met?
Mr Duncan Smith
I have said constantly and I continue to say that we will not be giving out targets for dates. As I said earlier, roll-out has begun. I invite the hon. Gentleman to go to any one of the centres and talk to the staff there and to the claimants. He will find that what is happening is a real improvement in their seeking work and getting work, and in the advisers being able to apply themselves to those with the greatest difficulty. Universal credit will have rolled through by 2016, as I said, with all those benefits merged into one, and people will be claiming universal credit, not any other benefit.
Laura Sandys
I am a strong believer in behavioural change, and my behaviour will change shortly—but just before it does, what assessment has my right hon. Friend made of the behavioural change that is happening as a result of the introduction of universal credit?
Mr Duncan Smith
I say to my hon. and highly informed Friend that it is important for us to understand what this is all about. Colleagues on either side of the House should attend centres where universal credit has been rolled out. They will hear from the advisers that we are beginning to see a real change in culture among those who are claiming benefit and those who are delivering it. All the centres that I have visited believe that this is improving the situation for claimants, and it makes life a lot easier and a lot more efficient for advisers in jobcentres.
Chris Bryant (Rhondda) (Lab)
Would that the Secretary of State were as informative as the Speaker. The answer to the question on the Order Paper—in other words, how many people are on universal credit—is 3,200. Bearing in mind that so far universal credit has cost £612 million, that is £191,250 per person, which does not compare very well with the £6,500 per person that was mentioned for the future jobs fund. It seems that the Prime Minister was right when it comes to Government pet projects: money is no object. When will the Secretary of State allow the Opposition direct access to his officials so that we can sort out his mess?
Mr Duncan Smith
I rather hope that at some point the hon. Gentleman had a maths O-level, because his maths is so pathetic as to make it risible. He has all the numbers and all the amounts that are relevant to the development of all the equipment that will roll out the complete universal credit. [Interruption.] I am going to answer this question. In truth, the operational running costs of the pathfinder, which is what we are running at the moment, are some £6 million, which equates to £200 per claim. By the way, he needs a little correction. In case he had not noticed, we have already invited him and all his colleagues to come and visit us. I think they are down to visit us this week, so he needs to check his diary, or maybe his colleagues did not want him to come with them. I do not know.
Graeme Morrice (Livingston) (Lab)
15. What assessment he has made of the effects of the migration of claimants from incapacity benefit to employment and support allowance.
The Minister of State, Department for Work and Pensions (Mike Penning)
At March 2013, as a result of incapacity benefit reassessment, over 650,000 people have been reassessed and are now either preparing or looking for work.
Graeme Morrice
Is the Minister aware that between October 2012 and September 2013, using his own Department’s figures, the ESA participant group performance was 6.6% against the DWP minimum target of 16.5%? Will he now accept that the Government’s Work programme experiment has been a complete waste of time and money, and will they now scrap it?
Mike Penning
No, we will not, because we are already two thirds of the way through the incapacity benefit reassessment process. We have 1 million people in the process and, as I said earlier, 650,000 have already progressed through.
Andrew Bridgen (North West Leicestershire) (Con)
I am very pleased that the employment rate for disabled people has now reached 45%. Does my hon. Friend agree that that shows that, with the right support, disabled people can find and keep work and provide for their own families?
Mike Penning
I welcome the fact that it is now 45%, but we can do better, and we need to do better for those disabled people who want to get back into the workplace. That is why Disability Confident is going around the country showing employers how easy and right it is that they employ people with long-term illness and disabilities, and that has been very successful.
Mr David Nuttall (Bury North) (Con)
16. What assessment he has made of trends in the number of 18 to 24-year-olds claiming jobseeker’s allowance in Bury North constituency.
The Minister of State, Department for Work and Pensions (Esther McVey)
The number of young people claiming jobseeker’s allowance in Bury North has fallen by 17% over the last year and the number of long-term young claimants has fallen by a third.
Mr Nuttall
I am grateful to the Minister for confirming the good news that hundreds more young people in my constituency now have the security of a regular pay packet. Can my hon. Friend tell the House whether that encouraging trend is also reflected in the other age groups and categories of unemployed in Bury North?
Esther McVey
I can indeed answer that question from my hon. Friend, who is a particularly active local MP and holds us all to account thoroughly in his constituency. The claimant count is down 17% across the board in his constituency, and nationally we have got record numbers of people into work—more than 30 million—and we have got a record number of women into work, and at a record rate. That really does show that the Government’s long-term plan is working.
Chi Onwurah (Newcastle upon Tyne Central) (Lab)
17. What recent assessment he has made of the extent of abuse of zero-hours contracts in back-to-work schemes.
The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
Under the Work programme, providers are paid for getting people into sustained work, generally a job of at least 16 hours a week, paid at the national minimum wage or more, and which lasts for a minimum of six months. That can be two or three jobs, but none the less, they have to last for six months.
Outcomes are counted on that basis, therefore DWP does not hold information about the employment contract itself. Moving someone on to a zero-hours contract would not count as a job outcome unless it entailed meaningful work that was registered, taking them off benefits.
Chi Onwurah
My constituent was taken on by a security company on a zero-hours contract with a promise of 40 hours a week, but he has been given only 17 hours, while the company takes on more staff from the Work programme with more promises of proper hours. He cannot pay his rent, he cannot sign on because he would be considered to have made himself unemployed, he cannot plan and he cannot live. When will the Secretary of State end this abuse of zero-hours contracts?
Mr Duncan Smith
As I understand it from what the hon. Lady said, her constituent was not taken on under the Work programme, but others in the Work programme were, which was causing him the problem. If she wants to give me the full details of the case I will look at it, because that is slightly different from what I understood her question to be about. If there is an abuse among the Work programme providers in this regard, I will certainly deal with it.
Miss Anne McIntosh (Thirsk and Malton) (Con)
Will the Secretary of State look at those vacancies, particularly in the Ryedale jobcentre, that are the most difficult to fill, which tend to be in the care sector? Will he also look at any abuse of zero-hours contracts in the employment of carers, whether under the Work programme or any other long-term sustainable work?
Mr Duncan Smith
First, may I say how pleased I am to see my hon. Friend in her place? It is my personal hope that she remains there and returns to the House again, because she gets great coverage for her constituents. The issue she raises is an important one, but we need to get the right balance between what zero-hours contracts deliver and any abuses there might be. The Department for Business, Innovation and Skills is carrying out a consultation, and we are fully co-operating in that and will ensure that such contracts do not cause problems in the Work programme. However, it is worth remembering that those contracts also provide people with a flexible way of working and the freedom to arrange jobs around other commitments, and they allow employers to be competitive in response to market trends. I therefore think that we must get the balance right with zero-hours contracts and not throw the baby out with the bathwater. We must recognise that for many people they are positive and helpful, but we also want to end any abuses there might be for others.
Susan Elan Jones (Clwyd South) (Lab)
19. What plans he has to meet representatives of the Trussell Trust.
The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
Although food banks are not a Department for Work and Pensions or Government responsibility, Department representatives and Ministers—myself included—have on occasion had cause to meet representatives of food banks, including the Trussell Trust.
Susan Elan Jones
A decade ago at Easterhouse the Secretary of State said how important small, grass-roots community organisations are. If he really believes what he said then, when he spoke the rhetoric of broken Britain, is not it time he set a date, met the representatives and listened to what they have to say about food poverty in the United Kingdom?
Mr Duncan Smith
I have two points for the hon. Lady. First, I have just said that all of us have at some point met representatives of the Trussell Trust. Secondly, I absolutely think that those involved in food banks and in supporting those who are in difficulty or in need are very valuable members of the community, and I celebrate the work they do. I believe that it is the right thing for them to do. I think that all those involved in food banks are decent people trying to do a decent bit of work for those in need of help, and we support that in general terms as constituency MPs. However, I must say that the over-politicisation of this issue has done no help at all, as some leaders of food banks have attested over the past week.
Stephen Timms (East Ham) (Lab)
The Trussell Trust has been exposing the real impact of Ministers’ policies, so out of pique they have refused to meet the trust’s representatives since last summer. Now that they have been overruled by the Prime Minister, who met trust representatives last week, will DWP Ministers at last step up to their responsibilities? Was not the Cardinal Archbishop of Westminster absolutely right when he said last week that
“there shouldn’t be people living with nothing, in destitution, in a country which is as prosperous as this”?
Mr Duncan Smith
I have two points for the right hon. Gentleman. First, he, his party and others have deliberately set out to politicise the issue of food banks—[Interruption.] Well, those are not my words. The person who runs the Oxford food bank has said:
“I think this whole debate has become hopelessly politicised.”
Food banks do a good service, but they have been much in the news. People know they are free. They know about them and they will ask social workers to refer them. It would be wrong to pretend that the mass of publicity has not also been a driver in their increased use. The Opposition, notwithstanding the fact that under them the number of food banks increased tenfold, are trying to make a political issue out of this. They have done no service to those who need help and support and no service to those who run the food banks.
Steve Baker (Wycombe) (Con)
T1. If he will make a statement on his departmental responsibilities.
The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
Today I welcome the latest statistics showing the growth in employment over the past year. Against a rise of 54,000 foreign nationals at work, 360,000 more UK nationals are employed, a far better record than under the previous Government. With new measures to tighten up on immigration still further, such as the minimum earnings threshold announced last week, we are ensuring that those who want to work and who will work hard and play by the rules will see the benefits of Britain’s growth.
Steve Baker
The bishops have said that there is an “acute moral imperative” to act on welfare, and I agree, because that has been clear since at least 2006, when the Centre for Social Justice published its report, “Breakdown Britain”. Will the Secretary of State confirm that he is still on a moral mission to break those cycles of deprivation that lead to entrenched poverty so that people can live lives of hope and fulfilment?
Mr Duncan Smith
I am determined, as I have been since I arrived as Secretary of State, to improve the welfare system so that it supports people back into positive lifestyles, and that is what we are doing. More people have moved from economic inactivity, which is now at its lowest levels, back into work. There are now fewer workless households than there were on our arrival. When we came into government, one in 20—a fifth—of all households were without work; that figure has now reduced for the first time in 30 years.
Rachel Reeves (Leeds West) (Lab)
On 13 January, the Secretary of State told this House that between 3,000 and 5,000 people were wrongly paying the bedroom tax because of a loophole in the legislation. Since then, councils have been trawling through years of records to find out who has been overpaid. Will the Secretary of State update us on how many people were wrongly paying the bedroom tax?
Mr Duncan Smith
On the loophole that I talked about when I made that comment, the estimate we had, which was drawn from local authorities and still stands, in our view, was that some 5,000 people may be affected. That is based on the most up-to-date data that local authorities have given. I know that the hon. Lady and her team have made a freedom of information request, but the key thing is that the information we have is based on all the local authorities’ evidence to us, and I do not believe that her evidence is in any way accurate.
Rachel Reeves
Yes, we have put in a freedom of information request, because we did not think that the Secretary of State’s numbers were correct, and, as it turns out, they are not. The FOI request shows that with 194 out of 346 councils having responded so far, a staggering 21,500 people have been wrongly paying the bedroom tax, including 4,198 in Tory local authorities, so perhaps they have got their numbers wrong too. There are 275 in Tory Chester, 200 in Tory Peterborough, 234—
Mr Duncan Smith
Yet again we hear from the hon. Lady a complete failure to mention the fact that in all her Government’s time in power, they did nothing for those who lived in overcrowded accommodation. A quarter of a million people were left to us who suffer every day because they cannot get the right rooms. One million people were left on the waiting list, and the house building programme fell to its lowest point since the 1920s. There is only one answer to her: sorting this out is the right thing to do, and shame on a Government who did nothing for those in greatest difficulty.
Gareth Johnson (Dartford) (Con)
T2. Will the Minister join me in welcoming the fall in unemployment in my constituency over the past three years? We now have about 2,500 more people in work than in 2010, benefiting young and old, those in full-time and part-time positions, and men and women. Does not this highlight how important it is for the Government to stick to their economic plans and ensure that the well-being of this country improves?
The Minister of State, Department for Work and Pensions (Esther McVey)
My hon. Friend is right to say that we have got a record number of people into work across the board. What is most interesting as I travel up and down the country is to see how local Jobcentres Plus are working with local businesses to support their local work forces. In particular, the learning shop at Bluewater is doing tremendous work. My hon. Friend is right. We have done a lot; we have more to do.
Julie Elliott (Sunderland Central) (Lab)
T3. A constituent of mine recently had his benefits wrongly withdrawn. He has severe learning difficulties and cannot use the internet independently, and therefore has great difficulty in applying for jobs online. Does the Secretary of State agree that targeted support would be more successful in getting my constituent and others back into work than damaging, wrongly imposed benefit sanctions?
The Minister of State, Department for Work and Pensions (Mike Penning)
It is very important that we help everybody to get back into work, no matter who it is. If benefits have been stopped incorrectly, I promise to look into that for the hon. Lady.
Nick de Bois (Enfield North) (Con)
T4. The Minister will be aware of the 16% drop in unemployment in my constituency, along with the 34% drop in youth unemployment. Will he join me in welcoming the support of local businesses at our next annual Enfield jobs fair on 7 March, where employers are coming to support us in helping to find work for the unemployed?
Mr Duncan Smith
I will do everything I can to make sure I am there to support my hon. Friend, who is also my parliamentary neighbour. He is right to say that what we have seen in the recent employment figures has happened only because we stuck to the course of our economic plan and because the welfare reforms are delivering more people into work. All that would be damaged if that lot were in power.
Hugh Bayley (York Central) (Lab)
T7. Two of my constituents—both of whom are UK citizens—went to other European Union countries to find work, but when those jobs ended and they came home they found they were no longer eligible to receive benefits in the UK. Did the Government mean to penalise UK citizens who go abroad to get off the UK unemployment register, and is not that exactly the wrong signal to give? Will the Secretary of State change the regulations?
Mr Duncan Smith
As the hon. Gentleman should know, we are bringing forward tougher sanctions on those who come here just to take benefits, rather than to work. Of course, British citizens working abroad are more likely to have gone abroad with a strong work record in the UK, so when they come back that is taken into account. If the hon. Gentleman is worried about a particular case, perhaps he would like to write to me and I will take it up. The sanctions are fair because they stop people coming to countries such as Britain just because they have better welfare systems than theirs.
Mel Stride (Central Devon) (Con)
T5. I congratulate my right hon. Friend the Secretary of State on all the work he has put into getting people back into employment, but I was visited this weekend by one of my constituents, Paul Vachon, who has been unemployed for more than 12 months and is highly skilled. His major concern is that, because he is close to the point of retirement, his employability is diminished. What are the Government doing to encourage and support those such as Paul who are seeking jobs at the point when they are about to retire?
Esther McVey
My hon. Friend raises an important question about how we support all people back into work. It really is important that advisers have the flexibility to offer skills and job-search support to people of all ages, including those who might need extra support on the Work programme and, equally, those in local areas that might have an over-50s digital group or 50-plus work clubs. We need to make sure that everybody is getting the support and I would be more than happy to meet my hon. Friend to discuss the matter further.
Jim McGovern (Dundee West) (Lab)
T8. I have put this question to the Department for Work and Pensions on two previous occasions in the Chamber, but I will try again and perhaps, as the old adage goes, this will be third time lucky. More than 90% of the Work programme participants in my home city of Dundee have not been helped into work by it, so my simple question is: why not?
Esther McVey
The Work programme supports those people who are furthest away from the job market. We have helped more than 1.4 million people and we now know that more than 400,000 of them have had a job start. We have to get them closer to the workplace, so it is working well. We always say that there is more to do, but this has done a significant amount for those people who are the hardest to help.
Sir Alan Beith (Berwick-upon-Tweed) (LD)
T6. Will Ministers do something about the fact that, of all the people being helped with personal independence payment claims by the Berwick citizens advice bureau, not one remaining in the area has received an assessment since the scheme started?
Mike Penning
Of course, as we roll out PIP, this is a really difficult situation and we must make sure we get the quality right. I will look into that individual case for my right hon. Friend and make sure we get it right in his area.
Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
T9. Further to the question asked by my hon. Friend the Member for Dundee West (Jim McGovern), a number of my constituents have been on the employment and support programme for two years, or nearly two years, and have had not a sniff of a work opportunity. Do the Government have a solution for how to get people with complex needs into work, because clearly the Work programme is not delivering?
Esther McVey
The Work programme is working. For those people who are on employment and support allowance, it is about getting closer to the job market and that is what we are doing—putting provision in place. I remind the hon. Lady that, under her Government, those people were not supported in any consistent way whatsoever.
Bob Blackman (Harrow East) (Con)
T10. One of the issues raised during the last debate before the recess was payment of benefits to terminally ill patients. Will Ministers update the House on what additional help and support is available for recipients of PIP?
Mike Penning
It is very important for the families and loved ones of people who are terminally ill to make sure that we get the PIP payment through as fast as possible. The period was too long; we have got it down now, and we need to get it down more. I said to the Select Committee that the proportion should be below 10%. Working with Macmillan, we are going to a PDF as well as a paper-based system for the 2%, but it is very important that we get that right, and that is why I have changed the rules.
Lucy Powell (Manchester Central) (Lab/Co-op)
Mr Speaker, you will remember that during exchanges at the last Work and Pensions questions, the Secretary of State said that Manchester had spent very little of its discretionary housing allocation. I wonder whether he wants to use this opportunity to clarify that allegation, given that only two days later, his Department granted Manchester city council an extra £200,000 of discretionary housing payment in recognition that its money was nearly spent.
Mr Duncan Smith
I stand by the figures I gave the hon. Lady, and I also stand by the fact that Manchester—[Interruption.] No, the figures I gave her were the halfway cut for the year, when she said that it had already overspent—[Interruption.] No, she cannot run away from it. She said that it had overspent, and the reality is that it had not overspent. Since then, it has asked for more money. We have a pot, and we have allowed it to have more money. That is the point of the discretionary housing payment. Welcome to the world of decision making.
Tessa Munt (Wells) (LD)
My constituent Jane has been receiving treatment for cancer since her diagnosis last October, but she was wrongly told that she was excluded from applying for help unless she resigned from her job altogether or became pregnant. Will the Minister meet me to discuss Jane’s suggestions to improve how patients receiving treatment for serious illnesses are referred by the NHS towards help, such as personal independence payment, in the interests of joined-up government?
Mike Penning
There is a very simple answer to the hon. Lady’s question: yes, I will meet her as soon as possible.
Joan Walley (Stoke-on-Trent North) (Lab)
Further to all the questions about people who are seriously ill, does the Minister think it right that my constituent, who has a weakened heart, has been told that she will not get the personal independence payment? Surely it is just not right that, to avoid reaching rock bottom, she has to not follow her doctor’s advice not to work, and has to lie about her condition. Surely now is the time to see just how fit for purpose his welfare benefits system is—it is not working.
Mike Penning
Assessment was brought in by the previous Administration. I fully accept that there are such individual cases. If the hon. Lady’s constituent has not got PIP, she is entitled to appeal and go to a tribunal and the higher tribunal, and she can also register for JSA and produce a sicknote. I will look into the individual case if the hon. Lady so wishes.