Oral Answers to Questions

David Gauke Excerpts

Monday 13th November 2017 Commons Chamber

[Paul Blomfield (Sheffield Central) (Lab)]

2. Whether he has made an assessment of the potential merits of reducing the repayment rate on advance payments of universal credit.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

Advances are interest free and repayable over six months for those making a new claim, or 12 months for those who were on benefits before claiming universal credit. Our objective is to strike the right balance between supporting claimants with their living expenses and ensuring they have the ability to repay the advance.

[Paul Blomfield]

The Secretary of State knows that the guidance states that 40% of the standard allowance can be used to repay an advanced payment, and that 40% can be deducted to pay back creditors. It is not clear from the guidance whether a claimant might end up paying both, meaning that they will have more than 40% deducted from their award. Will the Secretary of State clarify the maximum amount repayable? Does he recognise that, as it stands, this is a charter for loan sharks?

[Mr Gauke]

The deduction from subsequent payments that take into account an advance does not apply to the 40%. We have to remember that it is an advance. An advance gives people greater flexibility to access universal credit early, so they are able to cope during the initial assessment period.

[Mark Pawsey (Rugby) (Con)]

We hear a lot from Opposition Members about universal credit, but we have to remember that it is a much more effective system at getting people into work. Nationally, 113 people move into work under universal credit for every 100 under the previous system. My constituency, which was a pathfinder for universal credit, is seeing very substantial falls in the number of people claiming. Is it not a better system all together?

[Mr Gauke]

My hon. Friend is absolutely right. Universal credit is helping people to get into work and to progress in work. It is also clear that people on universal credit are spending more time looking for work than those on legacy benefits. It is really important that we all work to ensure the success of universal credit. We believe it will result in 250,000 more jobs—something worth achieving.

[Helen Goodman (Bishop Auckland) (Lab)]

What the Secretary of State has repeated again this afternoon falls into the trap of treating everyone on universal credit as if they were out of work. Surely one big issue is the problem of applying conditionality to people who already have jobs?

[Mr Gauke]

The point about universal credit is that it operates when people are out of work and when they are in work. What we will not get is what happens with the legacy system: people worrying about working extra hours in case they find that their claim is closed. That holds people back from progressing. I believe that in-work conditionality has a role to play within our system to ensure that people progress. There is an issue in terms of people who are in work but are none the less receiving substantial support from the taxpayer. We want them to be able to progress to be less dependent on the state. That is what universal credit will deliver.

[Stephen Kerr (Stirling) (Con)]

What steps has the Secretary of State taken to increase awareness of advance payments?

[Mr Gauke]

We have changed the guidance that applies in jobcentres on advanced payments and increased publicity in jobcentres. I visited a jobcentre in Bedford and saw myself how the operation of advances is working. We believe there will be an increase in take-up, which will ensure that people receive the support they need. The suggestion that people under universal credit will face weeks and weeks and weeks without any financial support whatever is, I am afraid, scaremongering. That is what is happening under the system as it is operating now.

[Neil Gray (Airdrie and Shotts) (SNP)]

Yesterday, the Scottish Finance Secretary, Derek Mackay, wrote to the Chancellor ahead of his Budget appealing for universal credit to be fixed, and today 114 academics published an open letter in The Daily Telegraph criticising the advance payments system and echoing Derek Mackay’s call to reduce the first payment wait time, move to a twice-monthly payment system and reverse cuts to work allowances. Does the Secretary of State agree that the Chancellor should act?

[Mr Gauke]

On universal credit and early payments, of course the Scottish Government have flexibility, which they are exercising, but that means that at the end of the second assessment period people get only 50% of what they are entitled to, the rest being deferred and paid in the third assessment period, which strikes me as making the situation more difficult, not easier, for claimants, although it is for Scotland to decide how it wants to do it.

[Neil Gray]

If the Secretary of State is looking for the Scottish Government to show him how it is done, he should devolve universal credit in full, and we will get on with it. Has he seen the report from the Child Poverty Action Group and the Institute for Public Policy Research saying that cuts to universal credit will leave an extra 1 million children in poverty? Is 1 million more children in poverty not evidence enough for the UK Government to reverse their cuts to work allowances and make work pay?

[Mr Gauke]

My point was that the Scottish Government are delivering universal credit differently and in a way that I think is worse than the situation in England and Wales. The point about universal credit is that it will help people into work. I will give one brief example: I heard of an account last week of a single mother on income support not previously able to claim for her childcare costs but now able to do so under universal credit. She is taking up a job, working eight or nine hours a week, which she could not do previously—a first step on the ladder. That is an example of what universal credit is delivering.

[Margaret Greenwood (Wirral West) (Lab)]

A recent report by the Resolution Foundation using new data based on bank transactions shows that 58%—the majority—of new claimants moving on to universal credit as a result of leaving employment in the last year were paid either fortnightly or weekly in their previous job, which is a far higher percentage than in the economy on average, where about one in four of all jobs is paid fortnightly or weekly. The Government should ensure that no claimant has to wait more than 10 days, so will they end the six-week wait and ensure that universal credit mirrors the world of work for those who claim it?

[Mr Gauke]

Universal credit is replacing tax credits, and under tax credits 57% of claimants are paid monthly and 12% four-weekly—nearly 70%—so if we are to have a system that works for everybody, it has to be a monthly system.

[Danielle Rowley (Midlothian) (Lab)]

3. What recent assessment he has made of the (a) accuracy and (b) efficiency of contracted-out health assessments for employment and support allowance and personal independence payments.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

We are committed to ensuring that claimants receive high-quality, fair and accurate assessments. The DWP monitors assessment quality closely through independent audit. Assessment reports deemed unacceptable are returned for reworking. A range of measures, including provider improvement plans, address performance falling below expected standards. The DWP continually looks to improve the assessment process.

[Danielle Rowley]

My constituency office is inundated with people dissatisfied and distressed after their personal independence payment assessment. In the light of statistics showing an almost ninefold increase in complaints to the Department, what analysis has been made of the assessment process?

[Mr Gauke]

We are of course constantly striving to improve the assessment process. It is worth pointing out that the total number of complaints is about 1% of the total number of PIP assessments, but we continue to work closely with the assessors to ensure that this can be delivered as effectively as possible.

[Justin Tomlinson (North Swindon) (Con)]

The vast majority of successful appeals are successful because of late additional evidence. What further consideration has been given to sharing data between the two different assessments and to providing for automatic access to health records—where the claimant is willing—in advance of an assessment?

[Mr Gauke]

My hon. Friend raises an important point and is absolutely right about the reason for the majority of overturned decisions. We continually look at how to increase co-ordination between the PIP and employment and support allowance assessment processes, and that is certainly something we are considering.

[Paula Sherriff (Dewsbury) (Lab)]

My constituent has a life-limiting illness, and her medical consultant has confirmed that it affects even the most basic daily activities. Without a transplant, she has approximately two to three years left to live. She has just been turned down for a personal independence payment. Will the Secretary of State please undertake to look into the position as a matter of urgency? Will he also confirm that compassionate Conservatism is officially dead?

[Mr Gauke]

My answer to the hon. Lady’s first question is that I will, of course, happily look into that case if she will provide me with the details.

[Helen Whately (Faversham and Mid Kent) (Con)]

For our constituents a health assessment is an incredibly important moment, and it can be very distressing. I have been calling for routine recording of assessments, to provide evidence if they go wrong and also because recording in itself should sometimes change behaviour for the better. Will my right hon. Friend give me an update on the recording pilots?

[Mr Gauke]

We are indeed looking into that. My hon. Friend has made an important point about the need for independent auditing of assessments to ensure that the advice provided by the decision-makers is of suitable quality, fully explained and justified, and recording is one of various options that we are considering to bring about those improvements.

[Marsha De Cordova (Battersea) (Lab)]

Let me start by welcoming the Minister for Disabled People, Health and Work, the hon. Member for Truro and Falmouth (Sarah Newton), to her place.

There has been a 900% increase in the number of complaints about personal independence payment assessments. Statistics from HM Courts & Tribunals Service show that both the number of appeals lodged and the proportion of DWP decisions overturned have increased. There was a 67% increase in the number of appeals in the first quarter of 2017 in comparison with the same period last year. Just last week, Britain’s most senior tribunal judge said that most of the benefit cases that reach the courts are based on bad decisions when the DWP has no case at all. The quality of evidence—

[Marsha De Cordova]

I certainly am, Mr Speaker. What action is the Secretary of State taking to improve the PIP assessment framework, the accuracy of decision-making and the standards of mandatory reconsiderations, and will he stop wasting taxpayers’ money on unnecessary and lengthy tribunal appeals?

[Mr Gauke]

Let me put the position in context. Since personal independence payments were introduced in 2013, the DWP has carried out more than 2.6 million assessments. As I said earlier, the total number of complaints received equates to fewer than 1% of all assessments. Our latest research shows that 76% of PIP claimants are satisfied with their overall experience. Of those 2.6 million decisions, 8% have been appealed against, 4% successfully. Of course, we constantly strive to improve the PIP system, but, as I have said, it should be seen in context.

[Luke Graham (Ochil and South Perthshire) (Con)]

Last week I was able to spend a day at the Alloa jobcentre in my constituency and observe what is going well and what is going not so well with some of our welfare reforms, including universal credit and PIP. One issue that arose was the length of time that people are waiting for health and work capability assessments. What penalties are being levied against some of the third-party companies that are involved in the assessments, and what could be done to close the gap for our constituents?

[Mr Gauke]

The timing of both ESA or PIP assessments has improved in recent months: the waiting time has been reduced. I welcome that, but we continue to work closely with the providers of the assessments to ensure that their performance is adequate.

[Carolyn Harris (Swansea East) (Lab)]

4. What assessment the Government have made of the equity of pension provision between men and women.

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[Ms Karen Lee (Lincoln) (Lab)]

5. If he will make an assessment of the effect of the length of waiting time to receive universal credit on levels of food poverty.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

The availability of advances at the start of a universal credit claim ensures that those who need money immediately can access it. Our data shows that around half of claimants are receiving advances, and we have recently undertaken an exercise to improve awareness and access to this support.

[Ms Lee]

The manager of a food bank in Lincoln has said that there is evidence of a clear correlation locally between the introduction of universal credit—in Lincoln, we have only had it partially so far; we are getting full roll-out in March—and an increase in the use of food banks. I ask for your comments on that, and do Government Members, including yourself, think it is acceptable that people in Lincoln and across this country are starving but for food banks because of waiting for universal credit payments.

[Mr Speaker]

I would not presume to say what is acceptable for the people of Lincoln—that is way above my pay grade—but the Secretary of State might wish to proffer an opinion on the matter, and we look forward to it with interest and anticipation.

[Mr Gauke]

This is why I repeatedly make the point that nobody needs to wait a long period of time for cash support under the universal credit system, and to suggest otherwise is causing unnecessary anxiety for those who are not on universal credit—and I think we should all discuss this in a slightly more responsible manner.

[Robert Jenrick (Newark) (Con)]

When I visited Newark’s jobcentre a week or so ago, I found that 80% of the jobs on offer were paid either four-weekly or monthly. Does the Secretary of State agree that we have to be careful not to patronise working people and not to prevent them from entering the workplace with as much ease as possible? The vast majority of jobs in my constituency are paid monthly.

[Mr Gauke]

My hon. Friend is absolutely right. Part of the purpose of universal credit is to close the gap between being out of work and being in work. Most jobs are paid monthly, and getting people used to that monthly system is a sensible approach. I also very much welcome the fact that my hon. Friend has visited a jobcentre, and I recommend that other hon. Members do so, to hear how universal credit is operating on the ground. I know that many hon. Members have found the experience to be extremely positive.

[Frank Field (Birkenhead) (Lab)]

I will not ask Government Front Benchers for a fifth time whether I should believe the Secretary of State’s statement that the roll-out of universal credit in Birkenhead will be hunky-dory, or the opinion of the food bank, which says that it will need an extra 10 tonnes of food to prevent people from going hungry—if he cannot abide the word “starving”. We will have a debate on this on Thursday, which Members across the House have signed up to. This will be the first time that Conservative Members will have an opportunity to vote on whether they want to reform universal credit. Will the Secretary of State open that debate, hear it and take the message directly back to Cabinet, please?

[Mr Gauke]

The position that we have made clear for a long time is that we want to ensure that universal credit works. This is a test-and-learn system, and we are always looking at ways in which we can improve it, particularly for that first period. I would say to the right hon. Gentleman and to the House as a whole that universal credit is helping us to address the best way to deal with poverty, which is to ensure that people can get into work. That is the argument that I and my right hon. and hon. Friends will continue to make.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

I, too, have visited jobcentres, and I know that work coaches are an integral part of the universal credit system. Will my right hon. Friend tell me how the new work coaches will assist jobseekers in my constituency in their eager quest to find employment?

[Mr Gauke]

My hon. Friend is absolutely right. This is why we are recruiting work coaches up and down the United Kingdom to provide the personalised support that people need to help them get into work. I come back to my experience of meeting work coaches in jobcentres up and down the country. They believe that they have a system in place that is helping them to do more to transform lives, and that is hugely important.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

One of the original objectives of universal credit was to reduce child poverty. In 2010, the Government said that UC would reduce child poverty by 350,000. That figure was revised to 150,000 in 2013, but last year, Ministers failed to produce a figure in answer to a question from my hon. Friend the Member for West Ham (Lyn Brown). What is the Government’s current estimate of how many children will be lifted out of poverty as a result of universal credit?

[Mr Gauke]

Universal credit gives people a better opportunity to work, and it gives parents, including single parents, greater support with childcare. I come back to the example I gave the House a moment ago. Someone who had previously been on income support and unable to get help with childcare can now get that help and get on to the employment ladder, thanks to universal credit. That is what universal credit is delivering.

[Debbie Abrahams]

That was a really disappointing answer. As we have already heard, the Child Poverty Action Group published data last week predicting that 1 million more children will be pushed into poverty as a result of universal credit cuts, 300,000 of whom will be under the age of five. Another objective of universal credit was always to make work pay. Given that four out of 10 people on UC are in work and will be on average £2,600 a year worse off, when will the Government admit that UC is not fit for purpose or fit to meet the challenges of a new labour market and stop its roll-out?

[Mr Gauke]

May I just point out that child poverty is down since 2010? I think the hon. Lady has rather given the game away: she does not want to pause and fix universal credit; she wants to scrap it. She wants to rewind to a system under which claimants faced marginal deduction rates of over 90% and had to cope with a multitude of benefits. We had a benefits system that was not an aid but an impediment to working people and that trapped people in poverty and dependency. That is what universal credit will bring an end to.

[Deidre Brock (Edinburgh North and Leith) (SNP)]

7. What assessment he has made of the effect of changes to employment and support allowance work-related activity group payments on claimant poverty.

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[Victoria Prentis (Banbury) (Con)]

10. What steps his Department has taken to ensure that people do not face financial difficulties while waiting for their first universal credit payment.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

Advances are available at the start of a universal credit claim to ensure that those who need it have money to tide them over until their first payment. Our data shows that around half of claimants are receiving advances, and we have recently undertaken an exercise to improve awareness and access to this support.

[Victoria Prentis]

I thank the Secretary of State for his very reassuring answer. In Banbury, we are fortunate to have very low unemployment rates. Can he tell me what will be the likely impact on jobs of universal credit roll-out in my constituency?

[Mr Gauke]

In total, it is estimated that universal credit will help around 250,000 more people into employment. On average, that works out at around 400 extra people in work in each parliamentary constituency, but universal credit will, of course, have larger impacts in areas with a higher proportion of benefit claimants or a higher prevalence of single-parent and out-of-work families.

[Liz McInnes (Heywood and Middleton) (Lab)]

The Trussell Trust says that food bank use has increased in areas where universal credit has been rolled out. Universal credit has not been rolled out yet in my constituency, but this weekend the Heywood food bank ran out of food. What safeguards will the Secretary of State put in place to ensure that universal credit claimants do not have to rely on the charity of their neighbours, a system that sometimes fails?

[Mr Gauke]

We are improving the advances system, and we are improving awareness of it. Importantly, support is available, and that is a message that we can all take to our constituents. Nobody needs to wait six weeks because advances are available within jobcentres, and they are being taken up. The majority of new claimants are taking up those advances.

[Nigel Huddleston (Mid Worcestershire) (Con)]

Last week, I heard from one of my constituents who was having difficulty getting an advance payment and who had to resort to a food bank. When the error was corrected and he got his advance payment, he took the food back to the food bank. First, does that not show that, when mistakes are made, every effort is made to correct them? Secondly, does it not show the basic human decency of those claiming universal credit?

[Mr Gauke]

I entirely agree with the point my hon. Friend makes. It is worth pointing out that, in the normal course of events, someone’s advance takes about three days to go through the banking system and for the money to be paid, but that, if need be, people can get support on the same day.

[Layla Moran (Oxford West and Abingdon) (LD)]

11. What steps he is taking to assist people affected by the collapse of the AEA Technology pension scheme and its predecessor.

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[Mary Robinson (Cheadle) (Con)]

13. What estimate he has made of the number of jobs created since 2010.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

Since 2010, more than 3 million more people have found employment. The employment rate is close to the record high, while the unemployment rate is the lowest it has been since 1975.

[Mary Robinson]

In addition to those almost record employment levels, 11% of people in Cheadle are self-employed. My constituent Alexandra Singer is a self-employed wheelchair user who finds that valuable opportunities to attend networking events are lost because they are not always accessible for disabled people. Does the Minister agree that to unlock the talent and energy of disabled entrepreneurs, organisers must make provision for successful businessmen and women, such as Alexandra Singer, to attend their events?

[Mr Gauke]

I agree with my hon. Friend on that. It is right that service providers have a duty to anticipate these things and provide adjustments, where reasonable, for disabled people. In the case of her constituent, this may include arranging events at an accessible venue. It is also worth pointing out that one in five of those taking up the new enterprise allowance, which is designed to help people set up businesses, are disabled people.

[Tony Lloyd (Rochdale) (Lab)]

Every new job is welcome, but we have a country where 55% of people new into work are in receipt of benefits and living in poverty and where the better-off are now disgustingly well-paid. What are the Government really going to do about this?

[Mr Gauke]

Of course the highest earning 1% pay a bigger proportion of income tax than they ever have done before. I am also pleased to say that our Government have substantially increased the personal allowance; we have introduced the national living wage; and the support that universal credit is going to provide will help more and more people progress in work.

[David Morris (Morecambe and Lunesdale) (Con)]

14. What estimate he has made of the number of claimants applying for universal credit advance payments.

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[Theresa Villiers (Chipping Barnet) (Con)]

16. What steps he is taking to ensure that the benefits system does not penalise people who wish to increase the number of hours they work.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

Universal credit is transforming and modernising the welfare state, ending complicated rules around employment hours and the cliff edges of the old system. Universal credit has a clear system of allowances and tapers to ensure that claimants know that they are always better off in work.

[Theresa Villiers]

Does the Secretary of State agree that one of the fundamental flaws of the system that we inherited from Labour is that people who wanted to work more than 16 hours a week could lose 90p of every pound that they earned?

[Mr Gauke]

My right hon. Friend is absolutely right, and it was about not only the high marginal deduction rates, which obviously we do not see with universal credit, but the fact that people who moved in and out of work, or whose hours fluctuated, could find themselves moving from one benefit system to another. That created additional hassle and uncertainty for claimants, and discouraged people from taking on additional hours.

[Tracy Brabin (Batley and Spen) (Lab/Co-op)]

17. If he will make an assessment of the effect of the length of waiting time to receive universal credit on levels of rent arrears.

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[Eleanor Smith (Wolverhampton South West) (Lab)]

T1. If he will make a statement on his departmental responsibilities.

[The Secretary of State for Work and Pensions (Mr David Gauke)]

This Department’s mission is to support people through all stages of their lives. Universal credit is being introduced slowly, and it is steadily and positively transforming people’s prospects by bringing about the satisfaction and financial security of entering work and increasing earnings. We are also helping citizens to prepare for later life with our work on pensions, and we are committed to helping people from all walks of life at all stages of their lives. We will continue to build on that body of work to achieve our aims.

[Eleanor Smith]

How does the Department plan to respond to its own research, which shows that universal credit is a driver of rent arrears among families who rely on it for support?

[Mr Gauke]

As my ministerial colleagues have already said, we must recognise that a number of the statistics that have been quoted show that rent arrears have arisen before people have entered into universal credit, and that after time the numbers in rent arrears starts to fall. We continue to improve the system to ensure that payment timeliness is improved, for example, and that people are able to access advances when they need to.

[Mr Laurence Robertson (Tewkesbury) (Con)]

T6. The Minister will know that motor neurone disease is a degenerative disease, so may I ask what plans the Government have to ensure that people who suffer from that terrible disease do not have to be re-assessed for personal independence payments?

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[Alex Chalk (Cheltenham) (Con)]

T8. Does my right hon. Friend share my concern that the inaccurate use of universal credit statistics can cause huge distress and concern to vulnerable claimants? Does he agree that everyone has a duty to check their facts before using them in this House?

[Mr Gauke]

I agree. May I give one example? Speaking from the Dispatch Box opposite recently, the Leader of the Opposition said:

“Gloucester City Homes has evicted one in eight of…its tenants because of universal credit.”—[Official Report, 11 October 2017; Vol. 629, c. 324.]

If that were true, it would amount to 650 tenants being evicted due to universal credit. Gloucester City Homes has described this as “not factually accurate”. In fact, a total of eight—not one in eight—tenants on universal credit have been evicted, all of whom had considerable rent arrears well before moving on to universal credit. I understand that one tenant had not been resident in their property for 18 months.

[Carol Monaghan (Glasgow North West) (SNP)]

T3. Many veterans with psychological injuries carry out physical activity as part of their rehabilitation process, but some report that they are being sanctioned because of this. Will the Secretary of State give his guarantee that the Government will no longer sanction recovering veterans?

[Mr Gauke]

I will look at the facts of the case, but I cannot make a blanket commitment, because one obviously has to look at the particular circumstances. Of course, we recognise and support our veterans at every opportunity.

[Henry Smith (Crawley) (Con)]

A constituent who recently contacted me is concerned about how long they are having to wait for a tribunal hearing. Will my right hon. Friend make representations to the Ministry of Justice about the efficiency of Her Majesty’s Courts and Tribunals Service?

[Mr Gauke]

I am happy to convey my hon. Friend’s concerns.

[Mr Speaker]

I call James Frith. Not here—where is the feller? I call Gavin Newlands.

[Gavin Newlands (Paisley and Renfrewshire North) (SNP)]

T5. I will take the hon. Gentleman’s place, Mr Speaker.My local authority in Renfrewshire is having to set aside nearly £1 million to mitigate the devastating impact on families of the roll-out of universal credit. It is hiring extra staff to deal with rent arrears, which it expects to increase by 5%. With all levels of government in Scotland forced to pick up this Government’s slack, what further evidence does the Secretary of State need to see the huge systemic problems in UC and to understand that he must pause the roll-out now?

[Mr Gauke]

Universal credit will help to transform lives positively. It is already doing so by giving people the opportunity to work and to progress in work. The Scottish National party can join the Labour party in being on the wrong side of the argument, but history will not forgive it for that.

[Colin Clark (Gordon) (Con)]

Since 2010, this Government have overseen remarkable levels of job creation. My predecessor, who used to sit on the SNP Benches, has just secured a very well-paid media position with Russia Today. Does the Minister agree that people must be flexible about their career choices to get on?

[Mr Gauke]

We sometimes hear enough fake news in this Chamber, but it is disappointing to see the former leader of the SNP employed by a purveyor of fake news, even if we welcome employment opportunities in the round.

[Stephen Lloyd (Eastbourne) (LD)]

T9. Universal credit is proving to be a real challenge for self-employed people as it fails to account for fluctuations in income from one month to another, meaning that many are losing out on hundreds of pounds of benefits. This is totally counter to the aspirational vision of universal credit that the Government preach, so will the Minister commit to immediately reviewing the benefit’s suitability for the self-employed and fixing this anomaly?

[Sir Hugo Swire (East Devon) (Con)]

Great unhappiness continues to surround the issue of pensions and the WASPI women, many of whom have come to see us in our constituencies. I believe that there will be a debate next April on a private Member’s Bill on the matter. Given the continuing accusations and counter-accusations about whether people were told about the changes, does my right hon. Friend agree that such a debate will be worthwhile?

[Mr Gauke]

I am grateful to my right hon. Friend for his question, and I have no doubt there will continue to be debates on this matter. However, as the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Hexham (Guy Opperman), has declared, we are not going deviate from the policy we have set out.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

T10. In Southwark, 12% of council tenants on the universal credit pilot accumulated £5.3 million of rent arrears. Given the Secretary of State’s astonishing refusal in the face of such evidence to pause the universal credit roll-out, will he say precisely what he is doing to stop more of my constituents being made homeless as a consequence of this decision?

[Mr Gauke]

Again, I come back to this throwing around of accusations. We had the Leader of the Opposition claiming that 650 people had been evicted because of universal credit. We are not seeing evictions in the social rented sector and there are clear reasons why that does not happen. What we are getting for potential universal credit claimants from the Labour party is scaremongering, which is creating unnecessary anxiety.

[Anna Soubry (Broxtowe) (Con)]

Will my right hon. Friend join me in congratulating Broxtowe citizens advice bureau, which I met on Thursday? Universal credit is being rolled out for us next year, and the CAB is already putting together all the relevant agencies to make sure that we are ready. Will my right hon. Friend also have a look at whether, for a very small amount, my CAB could have one person to deal with all the cases so that we can make this system work as we all know it should?

[Mr Gauke]

I will take that as a spending bid from my right hon. Friend. She is right to highlight the role of citizens advice bureaux. I met citizens advice bureaux in St Albans and Bedford last week, and where a CAB works closely with jobcentres, it helps to deliver the support that people need, which I very much welcome.

[David Linden (Glasgow East) (SNP)]

My Tollcross constituent Margaret Laird was moved on to universal credit in January 2016. She has been given a 132-day sanction. She is being treated by psychiatric services and helped by the local food bank. Will the Secretary of State undertake to look into her case, because it is very sensitive?

[Mr Gauke]

I am happy to receive representations from the hon. Gentleman on that case. Obviously I cannot talk about the individual case, but I am happy to look at it.

[Stephen Kerr (Stirling) (Con)]

What are Ministers doing to close loopholes used to avoid child maintenance payments?