(8 years, 1 month ago)
Written StatementsToday, I am announcing the competition for a new combined rail franchise - the West Coast partnership (WCP).
This new proposition is seeking to attract a world class partner to develop and enhance the existing Intercity West Coast (ICWC) operation and help shape the development of HS2 and operate its first services in 2026.
We are embarking on a new chapter in the modernisation of our railways. A strong private sector partner is vital now to work with the Government and as an advocate for passengers on the West Coast, to ensure excellent passenger services in the run up to HS2 introduction, and a smooth transition to the next generation of rail franchising as HS2 becomes the new backbone of Britain’s railways.
I want to be very clear that this is a new type of franchise requiring a new kind of approach to bidding.
A unique feature of this competition is that the winning bidding group will need transformational expertise across all rail operational and customer service disciplines.
The new operator will need to build on the existing ICWC long-distance, inter-city, cross-border services between England, Scotland and Wales by delivering a service which truly puts passengers at the heart of the railway.
The new operator will have to demonstrate how they will drive up punctuality and reliability - working to deliver a right time journey experience for passengers and examine closely the potential for better connections between the towns and cities they serve to enable economic growth.
The new operator will also need to bring about a transformation in passenger satisfaction around fares and ticketing, delivering the passengers expectation to have all of the information they need to choose the best ticket for their journeys.
This exciting competition is aimed at attracting a world class partner to enhance and develop the ICWC services and take forward the delivery of the train services on HS2.
There are a number of key interfaces between the delivery of HS2 and the ICWC rail franchise and I believe there are significant benefits in bringing the two projects closer together to ensure the best outcomes for passengers both before and after the start of the HS2 services.
Benefits of the partnership proposition include:
ICWC passengers benefitting from new technology before the introduction of High Speed services
An experienced operator coming on board at an early stage to shape service design based on knowledge of the markets and passenger needs
A strong partner acting collaboratively with HS2 Ltd to design, launch and operate the passenger services on HS2 and manage the timetable recast of the West Coast Main Line. The successful bidder will need to work in partnership with the DfT, HS2 Ltd, local transport authorities, Transport Scotland and the Welsh Government.
Today’s announcement to market of this new proposition is the first step in a process. The Expression of Interest (EOI) for the WCP is due to be published in December 2016, followed by the invitation to tender in October/ November 2017 with the new franchise scheduled to commence 1 April 2019.
The delivery of the WCP will require a new short term contract of approximately 12 months for the continued operation of services.
[HCWS236]
(8 years, 1 month ago)
Commons ChamberIt is a pleasure to be here today. I congratulate my hon. Friend the Member for Cannock Chase (Amanda Milling) on securing this debate and on demonstrating once again why she is a doughty champion for her constituency and for the needs of the Chase line. This is not the first time that she has raised these issues with me. We have met in the past as well, and I know that she has also met officials from London Midland to discuss her concerns. I wholly understand her frustrations and the frustrations of her constituents.
Overcrowding is not unique to the Chase line. It is an issue across the network that we are continuing to address through continual investment in new rolling stock. We have more and more passengers using our railways, with a 115% increase in the number of people using the railways since privatisation. The Chase line is no different. Our own rail investment strategy recognises that there has been significant passenger growth in this corridor between Birmingham and other towns along the line. Growing at approximately 14% per annum, the Chase line is in fact the west midlands franchise’s fastest growing route. It has seen significant investment in rail electrification to improve capacity and journey times.
As my hon. Friend pointed out, the already crowded line has seen the addition of some 4,000 seasonal workers whom Amazon employs at its Rugeley fulfilment centre. We welcome the boost that that will have for the local economy, but it does place short-term additional pressures on local rail services.
At present, London Midland does not have any additional trains to bring into service to alleviate the problems that my hon. Friend highlighted. Nor are there any suitable diesel trains nationally that it could lease, which would match the needs of the Chase line. Therefore, in the short term, London Midland is limited to its current fleet of diesel trains.
Performance on the Chase line is regularly over 90% in terms of punctuality performance measurements. Over recent weeks, cancellations have been slightly higher than normal, partly due, I gather, to the volume of train crews who are in training and also to the fact that the class 170s, which form the majority of services on the Chase line, are not necessarily behaving as they should, because of their defective door control units. I understand that London Midland has commissioned an investigation into how to improve the reliability of those door control units, which I hope will start to address some of the issues that my hon. Friend raises, particularly the existence of two-carriage trains on some of the Rugeley services that are being diverted or that are non-stopping. I look forward to hearing what London Midland has to say when it has conducted its review.
The Chase line is an important rail connection between Birmingham New Street and Rugeley Trent Valley via Walsall and Cannock. It currently has one train per hour in each direction with some additional services in the peak. The electric services only operate between Birmingham and Walsall, where the overhead line equipment ends, and that is what we are seeking to change. As my hon. Friend pointed out, the electrification of the Chase line will give the new rail franchise holder considerably more capacity to carry additional passengers.
Work has already started on this project and is due to be completed in December 2017. The project will bridge the gap in the electrification between Walsall and Rugeley Trent Valley. It will also create a diversionary route for west coast main line traffic if other lines are closed for engineering works. It will be gauge cleared for larger freight train traffic.
A parallel project will deliver enhancements to line speed alongside electrification through track remodelling and the closure of a level crossing in Bloxwich. Switching services to run with electric rolling stock with enhanced performance characteristics will reduce journey times to such an extent that a regular, all-day, two-trains-per-hour service can be operated with no additional rolling stock. Furthermore, the electrification will release diesels for use across the west midlands.
Doubling the off-peak frequency of services will enhance connectivity for all towns along the Chase line. In particular, it will improve connectivity to the west coast main line services. As I have said, work has already started. The entry-into-service date is due to be December 2017, and, as my hon. Friend rightly points out, the full timetable is likely to be delivered by December 2018. However, during that period, as she also rightly pointed out, time will need to be taken to train up drivers in the new route and ensure that the trains are serviceable for the route, are reliable and can operate fully, although the timetable will be introduced gradually from May 2018, ramping up as the service reliability improves also.
We anticipate that those services will start in May 2018, with a full service by December 2018, but bidders have the opportunity to propose alternative procurement strategies for rolling stock that may allow that to be brought forward if the rolling stock is there. As a Department, we specify the output that we want on behalf of passengers, but it is primarily for train operating companies to work with rolling stock companies to find the rolling stock that best suits the needs to fit the output that we have specified and ensure that they can deliver on commitments that they make in their bids and in the eventual successful franchise.
That is an important part of the franchise process, because the more that bidders can impress the Department that they are exceeding the specification in the invitation to tender, the more chance they have to obtain quality points in terms of the bid and the way the Department will judge it. It is in the interest of bidders always to seek to exceed the minimum identified in our specification.
Even with our invitation-to-tender specification, there will be numerous passenger improvements by December 2018. The number of trains per hour between Birmingham and Rugeley during the morning off-peak will be doubled. There will be increased evening frequency, Monday to Friday between Birmingham and Walsall, at three trains per hour, and new direct services between Walsall and London at peak times.
As part of the competition for the new franchise, bidders are required to present solutions that meet forecast passenger demand in affordable stages through to 2026. A base minimum requirement is set to enable bidders to present competitive, innovative, value-for-money solutions that best meet that demand and overall passenger needs. That solution could be presented in a number of different ways, dependent on fare income, infrastructure constraints and availability of rolling stock. It is therefore the Department’s policy to set that as an output-based specification to give bidders the maximum flexibility to deliver the best solution as they find it on the ground.
On the Chase line, the demand requirements have been derived from a number of measures, including a recent independent ticketless travel survey, conducted as a precursor to the issuing of the invitation to tender. In addition, bidders will have to take into account local views from the public consultation in which there are representations from the Cannock area by Cannock Chase District Council, Brereton and Ravenhill Parish Council and the active Cannock Chase Rail Promotion Group.
I also note the concern my hon. Friend expressed regarding the Rugeley trains that are being diverted. I am sure she will want to take note of the fact that financial penalties accrue to train operating companies should they miss stations out or cancel services, even if the end goal is to restore services for the rest of the day in a logical format.
My hon. Friend may also wish to reaffirm to her constituents that the new franchise will include delay repay 15, which will see passengers eligible for at least 25% compensation if a train is more than 15 minutes late, and more if it is cancelled.
I join my hon. Friend in paying tribute to the many community groups that make Hednesford, Cannock and Rugeley stations the very best that they can be to support their local communities. She referred to the new station improvement scheme. There is also a minor works scheme that each train operating company has access to. She also mentioned section 106 investment. If any commercial development—she referred to one that is forecast in the area, Mill Green—drives extra demand to the extent that the existing infrastructure cannot cope, it has the option of choosing to invest, as Bicester Village did, in the local station for its own commercial benefit. I urge her to have that particular discussion.
Let me address the issue of antisocial behaviour that my hon. Friend raised. As she knows, this has been attributed mainly to the 4,000 seasonal workers at Amazon. My Department has spoken to London Midland, whose view is that the antisocial behaviour is predominantly due to fare evasion. I hope my hon. Friend will welcome the fact that to address the problem, London Midland has taken on five new revenue protection and security managers. Among their other duties, they will carry out increased patrols and ticket checks on the Chase line between Rugeley and Birmingham New Street, providing an increased presence during the morning peak to coincide with Amazon’s shift change-over.
London Midland met Amazon in mid-September to discuss further solutions. As my hon. Friend mentioned, they have come to an agreement whereby Amazon will soon start selling passes directly to staff in the form of scratch-off tickets. It is hoped that this will eliminate much of the antisocial behaviour, but London Midland will continue to work closely with the British Transport police to address all antisocial behaviour throughout the network.
As I mentioned, we recently issued the invitation to tender for the west midlands franchise to the shortlisted bidders. We are asking them to deliver ambitious improvements for passengers across the west midlands network as a whole, not least some 20,000 additional passenger places on trains between London and Birmingham in the morning peak. Bidders will be asked to provide new ticket options that provide better value for customers who may travel fewer than five days a week, as well as new peak time services between Walsall and London.
As I said earlier, these are minimum requirements. We expect bidders to go above and beyond what we are asking for. I urge my hon. Friend to contact the bidders directly and let them know the benefits that she wants to see on behalf of her constituents. I am sure the bidders are paying close attention to her words today and are listening carefully to them, but nothing beats meeting those companies to tell them face to face.
I recognise and pay tribute to my hon. Friend’s dedicated pursuit of an improved service on the Chase line. We are committed to tackling overcrowding wherever it occurs to provide better, more comfortable journeys for passengers. We are in the midst of the largest rail investment programme since the Victorian era, which will increase capacity and improve the rail network. It does not happen overnight. It takes time for new rolling stock to come on stream and for passengers to see the benefits, but with continued pressure from the Department and from local MPs, I am sure that in the west midlands the bidders will be taking close note of who is shouting, what they want to see and what they want on behalf of their constituents. I welcome my hon. Friend’s contribution today.
Question put and agreed to.
(8 years, 2 months ago)
Commons ChamberI congratulate the hon. Member for Feltham and Heston (Seema Malhotra) on securing this debate on a matter that is of great importance to her constituents. She touched on the subject of surface connectivity to our airports, which is an issue of national importance, and on how public transport can address inequality across the nation and in her constituency.
The hon. Lady’s points raise some eternal truths of both transport and urban policy. Cities with good airport rail links are more productive than those without. The shorter the access time to the airport, the more productive that city is.
Anyone who is here today hoping to discover our decision on airport capacity can move along because there will be no clues—I am no wiser than Opposition Members. Whatever the decision, however, this subject is always at the forefront of my mind because it will ensure the continued growth of our nation as a whole.
It is also clear that there has been a long-suppressed need for improved access to Heathrow from its south. Many passengers still access the airport by road, and uncompetitive rail journey times do not help with that. I used to traverse the hon. Lady’s constituency on many occasions on the 285 bus trying to get to Heathrow, and I took a very circuitous route around the airport perimeter and sundry car parks—it took an awful long time. That does little to encourage a modal shift off the road and on to rail, and it certainly does not do much to improve air quality in her constituency, to which she rightly drew attention.
The feasibility study that Network Rail carried out has to be a key part of how we consider improving southern access to Heathrow, and it is worth just thinking how access to Heathrow has changed over the decades. Just 25 years or so ago, only 20% of Heathrow’s passengers used public transport to get to the airport. The Heathrow Express opened in 1998, following on from the start of the Piccadilly line trains running there in 1977, and so by 2015, more than 40% of passengers were reaching Heathrow by public transport. That is a great step forward, but those people are still not coming from the south of the airport, which is a point the hon. Lady is trying to make.
Such statistics fuel our aspirations to do better and to have a better connected United Kingdom. I recognise that we can and need to do far more. The Government have come to power with a strong infrastructure mandate, particularly regarding rail, where customer numbers have doubled and freight has grown by 75%. More people are travelling by rail than ever before. We are spending £40 billion between 2014 and 2019 to support a larger and more mobile population. The hon. Lady lives somewhere that is a key part of not only her local transport network, but an international transport network. We are under no illusions about what a huge challenge we face in upgrading a network that, in many cases, has not seen improvements since the era of steam engines in the 1950s. We are trying to fit our improvements into a relatively short timeframe, on a network that is used more intensively than ever before. That gives us limited scope for how we put into the network complicated enhancement projects that risk disrupting ongoing rail services for customers in the here and now. We have to bear that in mind, too.
It will not be long until Crossrail opens in full—in 2019—which will bring not just the heart of London’s financial district, but much of east London to within 60 minutes of Heathrow. That will dramatically improve passengers’ experience of train travel, with services carrying up to 72,000 passengers an hour through London during the peak periods. That improvement of surface access will be replicated to both Luton and Gatwick thanks to the Thameslink programme. We are going to be improving substantially surface access across the UK, which is one reason why London TravelWatch has identified southern rail access to Heathrow as a particular gap, which we still need to focus on. That is why Network Rail is developing its proposals on the western rail link into Heathrow, off the Great Western railway. Subject to a satisfactory business case, funding in the next control period and the agreement of acceptable terms with the Heathrow aviation industry, that will also open up new journey opportunities by providing four trains an hour between Reading and Heathrow airport.
Southern access to Heathrow is certainly at a less mature stage of project planning, but it is absolutely part of our considerations for the long-term strategic vision for the railway. As I said, the absence of adequate rail infrastructure in this part of London was a key finding in that London TravelWatch report, and we should not forget that. I am always conscious that when we talk about such infrastructure projects that we tend to focus on economic benefits to the nation as a whole. I certainly hear what the hon. Lady says about the regeneration of Bedfont, Feltham and other areas, and I do not doubt what she has to say for one moment. We have learned that good planning is vital and that before every decision we really have to ask how it will benefit customers. We need to show a clear link to user benefit. These things must be good value for money, affordable and deliverable, but they must also be the right solution. As a Minister, I want to start not by identifying what the output is in terms of a piece of infrastructure or kit, but by understanding properly what the problem is, and what the solutions to it are. After that comes the answer on infrastructure investment, and that was why we were very clear in asking Network Rail in its initial feasibility study to identify whether there was a potential market. That might seem self-evident—to me, it certainly is self-evident—but we need to understand the size of that market, the flows of that market and what success would look like in terms of meeting the needs of that market. Network Rail looked at a range of options, with which the hon. Lady is familiar, and found very clear, strong demand for routes from Richmond and further out into Woking and Surrey, as well as inland from Waterloo.
I heard some of the hon. Lady’s comments about the way in which Network Rail went about this, and she mentioned the “Guide to Rail Investment Process”. It is important to stress at this stage that, in that particular report, Network Rail was trying to define both the scale of demand and how that demand could be met with a series of indicative proposals. I do not think that, at this stage, there is any thought of excluding any one proposal, or even of recommending a particular proposal.
The hon. Lady mentioned the initial industry advice, which is yet to reach Government. Network Rail is part of the rail delivery group that is putting together this industry advice. I know that it has met her and that it is closely liaising with Hounslow Council. Her proposal is now on the industry’s radar, so I have no doubt that it will be under consideration as part of the initial industry advice. There will be a series of options and investment opportunities that Ministers will be able to consider. Once again, this is about defining the problem, the outputs that could solve that problem, and the varying benefits and disbenefits of a whole range of options. I recognise that the council’s presentation has its merits, and that it needs to be included and considered as part of that process. I am sure that the industry will be doing that. I look forward to hearing the initial industry advice before we take our decisions further.
To progress the scheme further, I recognise that additional funding for further development will need to be secured. That will allow Network Rail to develop possible infrastructure solutions and to understand the costs and outputs of the scheme so that funding decisions can be taken. The Wessex route study—the feasibility study—will be taken into account in the initial industry advice, as will the Hounslow scheme, to form a coherent and integrated funding strategy. Businesses such as Heathrow Express, Great Western Railway, MTR Crossrail and TfL are all playing a role in drafting the initial industry advice, but the work is being led by Network Rail, which is helping to form the funding decisions.
The Minister makes some important points about the reach of southern rail. I am listening intently as Southampton airport is in my constituency. I understand the importance of the Wessex route study and connectivity to Gatwick and Heathrow. In the work that we are doing around new franchises, I would like to see us being really bold about opportunities for Network Rail.
I thank my hon. Friend for that comment. As a former resident of the royal borough of Richmond upon Thames, I am always conscious that, for many of the residents there, Southampton was often an easier airport to reach than Heathrow, and the journey was actually better value and more convenient. Given the physical gap between the two places, that says a lot about the absence of rail connectivity to Heathrow. I hear what she says in light of the re-franchising that will be occurring.
I am delighted that Hounslow Council has taken the initiative to develop its own proposals and engineering solution. I know that Network Rail has met the hon. Member for Feltham and Heston and the council to take this matter forward, providing more expertise to highlight some of the key risks and issues that will need to be considered, as well as evaluating both journey time and train planning proposals. Any proposals to add trains to a network always involve complicated timetabling challenges that certainly elude my limited brain power in working out what fits where. We should always check whether we can fit things on the network before we start to over-promise what we cannot deliver. None the less, I welcome the work that is going on.
In the event that we can secure additional funding to take this forward to GRIP 1-2, we must consider it alongside other engineering schemes such as—but not limited to—those proposals that are also in the Network Rail feasibility study. We must derive maximum benefit from each and every investment decision that we make. We also have to take stock of what we are doing now to lay the groundwork for future investment. I am sure that the hon. Lady is aware of the work that is about to start at London Waterloo to vastly expand its capacity there, along with longer platforms for longer trains at a number of stations on the Reading line.
Work is not yet due to begin at Feltham, I know, but we are working through the complicated issue of a level crossing there. There will be 30 brand-new trains providing 150 extra carriages, and more Crossrail to come, as I said earlier.
There is a lot of good news in the hon. Lady’s constituency regarding rail investment, but I recognise that there is a particular gap in our network around Heathrow, so I welcome her contribution today. I hope I have reassured her that her proposals are on the Government’s radar and certainly on Network Rail’s radar. I look forward to receiving the initial industry advice and I am sure that once we have wider decisions about south-east airport capacity, this debate will take shape and grow, so I thank the hon. Lady for her time today.
Question put and agreed to.
(8 years, 2 months ago)
Commons ChamberI congratulate my hon. Friend the Member for Rugby (Mark Pawsey) on securing this debate, on a subject close to his heart. As he pointed out, he wrote to me only last month to set out his concerns and those of the Rugby Rail Users Group. As he rightly points out, I park at Virgin Preston on the west coast, where price rises—admittedly, of only 20%—came in last July, so I am not personally insensitive to the points that he makes.
I am sure my hon. Friend will be aware that station car parking is not a simple matter, particularly in view of the fact that we have more than 2,500 stations of all sizes across the country that link the railway with the communities and people they serve. Clearly, they provide the first and last impression of the railway and often of the communities themselves, so every station needs to provide passengers with a safe, accessible and comfortable experience. A good station should also serve the wider community with social, retail and leisure facilities. Stations can and should go beyond their traditional role as portals to the rail network, and should be fully integrated, as my hon. Friend mentioned, into local transport networks to make multimodal travel far simpler. They should be catalysts for local development and play an important role in supporting local economic growth.
I urge all local enterprise partnerships and councils to think about how they, too, can support the provision of better car parking across the rail network. In that context, we can all recognise just how crucial car parks are, not least in enabling passengers to access the rail network, by parking their cars close to the station in a safe, convenient car park. That is why it is important that train operators have the flexibility to set commercially viable car park fees.
If fees are too low, the operator will provide lower returns to the Government, thereby increasing the taxpayer contribution to the railways. If fees are too high, however, the car park will be underused, and that, too, will lead to lower premium payments to the Government. A commercially flexible rate allows maximum revenue to be derived from car parking income, which reduces the requirement for taxpayer support for the franchise. It is important to stress that car park charges are not just a tool for revenue generation, but provide an important foundation for investment in not just trains but stations.
Let me try to specifically address the issues in Rugby. As my hon. Friend recollects from our reply to him, the Government do not own the car parks; train companies and others—local councils, for example—do, and that varies across the country. I am sure Virgin will have noted his criticisms of the communication strategy it adopted and of whether it has adequate capacity at Rugby and, indeed, at Coventry and other stations across its network.
Virgin West Coast has received a number of complaints from passengers that the station car park was always full. On investigation, it became apparent that the charges were much lower than in the surrounding areas and that the station car park was being used by non-rail users. I should just stress that my comments in my reply were specifically about Rugby, not about Preston, and that is what we were told by Virgin.
In a bid to be more helpful than that reply might have indicated, let me say that my hon. Friend might be interested to know that the Rail Delivery Group, which represents the train operating companies, is looking at how to better measure the passenger experience, because the group, along with the Government, recognises that it does not just start when a passenger boards a train. The group is looking at the entire range of ways that the passenger interacts with the railway network. That will include not just buying a ticket before they get to the station, but such things as car parking, ease of access, the likelihood of finding a space and ease of payment.
All that work will inform Transport Focus as it looks into how to better design the national rail passenger survey. That survey, in turn, has a specific impact on franchise design and the way in which we hold train operating companies to account. If a franchise fails to meet satisfaction levels in the national rail passenger survey and underperforms, it will suffer financial penalties. As we constantly refine the survey, issues such as car parking will form part of that and may well become something on which we choose to judge train operating companies.
As more spaces become available for those who wish to catch a train, I hope we can start to bring fees into line with those in other car parks in all local economic areas. We want to encourage investment in car parking and, moreover, to drive better value for money across all station facilities. That can partly be done through franchise competitions, and that will include the forthcoming west coast franchise competition, where we will challenge bidders to innovate in how they seek to provide car parking. We will look at how they want to improve facilities at stations for all users.
We are already doing a lot to improve car parking as part of the wider passenger experience. Train operating companies will need to take a much longer-term view of managing station assets than they do at the moment—over 40 years, rather than just the existing franchise length. That will include car parks, and it will mean incremental improvements continually to the quality and standard of the facilities on offer. Investment patterns will now start to mirror not just a train operator’s franchise term, but the lifespan of the bit of infrastructure that the train operating company will be investing in. That will not mean just a lack of potholes; it might mean more innovative ways to deliver car parking that meet the passengers’ needs.
We are also conducting a review of security and safety in our car parks and stations, because a well-lit, well-maintained car park, covered by CCTV, provides passengers with reassurance not only that they are safe at a station but that the price of their parking fee and travel ticket has been reinvested back into the railway.
Innovation is also crucial. That is why I am looking to train operating companies to make it easier for the passenger to pre-book a parking space, so that they have certainty when they arrive at the station that they will be able to park without difficulty; nor will they need to delay their journey or risk missing their train by having to use complicated coin-operated payment machines that may or may not be out of order. We will also seek to make far better use of station travel plans, which my hon. Friend mentioned, so that passengers understand the options that are available to them in how they reach the station that best meets their needs and is the most sustainable method of transport.
I welcome the Minister’s remarks, but will he address the broader integrated view? There is a grave danger that if car parking charges are disproportionate, that will encourage more car use and encourage people to seek to park for free around the station, causing problems for residents.
My hon. Friend makes an important point. The impact will differ from station to station across the network. The stations that I am familiar with all have their own quirks and differences in terms of how local people utilise them, approach them, park, drop passengers off, and so on. This can have a substantial impact on the local road network. It is very important that train operators work together with local highway authorities to plan the local road network immediately around the station to make sure that no passenger is inconvenienced. I can think of many cases at peak hours where, all too often, we have traffic jams. I hope that train operating companies will hear my plea for them to work far more closely with the local highway authority to plan traffic flow and ensure that, wherever problems can be minimised, we seek to do so.
As I keep saying, we need to continue to invest in our station facilities.
The Minister said that he hoped that the train operators would take note of what he says. May I suggest, in the nicest possible way, that it would not be a bad idea to take our concerns to a meeting with the train operators’ representatives?
I should praise the hon. Gentleman for almost being psychic in predicting what I was about to say. I am more than happy to have that conversation next time I meet Virgin West Coast, which I try to do as frequently as I can. Only today, I heard about some of the interesting plans in Coventry for a new boulevard into the town centre and potential new car parking facilities that, by expanding capacity, might allow costs to come down. Coventry is having an interesting time. I gather that in Rugby there is also substantial investment in cycle-rail facilities, which help to ensure that people have more options in how they get to the station, including bicycle hire. That is a good step forward.
The Minister will know that in Coventry we have the NUCKLE project, which we are hoping to get started very soon. That has taken about 10 years to get off the ground.
I am always happy to hear news of Coventry’s progress. My visits to Coventry are probably in my diary as we speak, without my even knowing about it. I look forward to going there.
I recognise that capacity, as much as anything else, is often key in car parks around stations. It is important to design them to allow extra decks to be placed on top with greater flexibility, because demand is going to keep on growing as more and more people use our railways. We also need to redesign stations themselves better to reflect passenger flows through them. Many of these stations are Victorian and often have not been updated since that time. We will always need to invest in our railways and to change and adapt to face that increasing demand.
I am sure that my hon. Friend the Member for Rugby recognises that such extensive change cannot happen overnight, but I hope that he and his constituents will see the change in the station environment at Rugby—as at Coventry and elsewhere—that long-term investment can bring. I hope that I have laid out some aspects of how we are seeking to re-evaluate the entire spectrum of the passenger experience, so that we capture every interaction between passenger and rail network to make sure that, where there is dissatisfaction, we as a Government not only become aware of it but start to use it as a tool to drive up improvements on behalf of the passenger through the franchising mechanism. I will be more than happy to report back to him once I have spoken again to Virgin West Coast.
Question put and agreed to.
(8 years, 2 months ago)
Written StatementsMy right hon. Friend the Secretary of State for Transport (Chris Grayling), is today announcing that rail passengers will soon be able to claim compensation if their train is more than 15 minutes late under an improved compensation scheme.
Delay Repay 15 will be introduced within months on Govia Thameslink Railway services, including Southern, and then rolled out across the country. Passengers will be able to claim 25% of the cost of the single fare for delays between 15 and 29 minutes. The existing compensation thresholds will apply for delays from 30 minutes with passengers able to apply for compensation through the train operating company.
Following its introduction on GTR services, Delay Repay 15 will be rolled out across the network starting with the new South Western, West Midlands and South Eastern franchises.
All franchise competitions let by the Department will include requirements to introduce this policy and the Department will explore opportunities to roll this out for all DFT franchises this Parliament.
Delay Repay is currently operated by the majority of operators and a number of existing franchises, including Virgin Trains West Coast and c2c, have also taken steps to introduce automatic compensation for certain ticket types.
The existing Delay Repay thresholds are as follows:
• 50% of the single fare for delays of 30 to 59 minutes;
• 100% of the single fare for delays of 60 minutes or more;
• 100% of the return fare for delays of two hours or more.
As well as Delay Repay, the introduction of the Consumer Rights Act 2015 on 1 October strengthened the right of passengers to claim compensation for poor service.
[HCWS184]
(8 years, 2 months ago)
Ministerial CorrectionsThis Government are making the biggest investment in our railways since the Victorian era, enabling more trains and longer trains to operate on many of our busiest routes. More than 563 new carriages are planned to enter service by the end of 2020.
[Official Report, 15 September 2016, Vol. 614, c. 1028.]
The service on Southern is officially the worst in the country, and passengers have endured appalling overcrowding for far too long. Removing hundreds of services a day has served only to exacerbate overcrowding on the services that survive. When will the Secretary of State bring to an end the misery of long-suffering passengers and intervene, or does he agree with the former Rail Minister, who effectively said that there are no circumstances that would warrant Govia Thameslink Railway being stripped of this franchise?
I am sure the hon. Gentleman will welcome the fact that more than two thirds of the services that were taken out of the timetable have now been put back in again. Our focus is on restoring normality to the service and putting the interests of passengers first. The service is improving on a regular basis, with more services returning to the full timetable, and I will focus on that to make sure that we get back to the full timetable.
[Official Report, 15 September 2016, Vol. 614, c. 1029.]
Letter of correction from Paul Maynard:
Errors have been identified in the responses I gave to the hon. Members for Kingston upon Hull North (Diana Johnson) and for Middlesbrough (Andy McDonald) during Questions to the Secretary of State for Transport.
The correct response should have been:
This Government are making the biggest investment in our railways since the Victorian era, enabling more trains and longer trains to operate on many of our busiest routes. Since 2010, more than 563 new carriages have been brought into service in England and Wales, and a further 5,032 are planned to enter service by the end of 2020.
The correct response should have been:
I am sure the hon. Gentleman will welcome the fact that one third of the services that were taken out of the timetable have now been put back in again. Our focus is on restoring normality to the service and putting the interests of passengers first. The service is improving on a regular basis, with more services returning to the full timetable, and I will focus on that to make sure that we get back to the full timetable.
(8 years, 3 months ago)
Commons ChamberFollowing the un-pausing of electrification, Network Rail has re-mobilised its team and is working towards a final design for the enhancement programme, as set out in the Hendy review last year. Work to increase capacity on the route has already started.
The east midlands has had the lowest level of rail spending per head in every one of the past six years. We have discovered that the pausing and un-pausing of the electrification of the midland main line wasted almost £40 million and cost countless jobs in the supply chain, and now there are rumours that it could be cancelled or deferred again. Will the Minister take this opportunity to confirm that the line will be electrified all the way to Nottingham and Sheffield by 2023, and will he commit to real action to ensure that there are no further delays or broken promises?
I congratulate the hon. Lady on assiduously carrying out her former brief—who knows when she might return to the Front Bench to continue in that role? She makes an important point about the importance of the line to the east midlands. In my view, the supply chain in the east midlands does not just depend on this one project; the investment in Bombardier’s 660 trains for East Anglia is just one way of safeguarding that particular supply chain. On her wider point about the work on that line, it is worth bearing it in mind that we have already completed 10 km of new line in that stretch; nearly 9 km of existing line has been improved; over 3,000 new piles have been put into place; and there is 10 km of new earthworks, strengthening of key bridges, and new viaducts, particularly at Harpers Brook. Work on this line is ongoing and we are looking to improve capacity through the franchising arrangements.
I am delighted to hear that the northern powerhouse is alive and well. Does the Minister agree that if it is to have real effect, it is important that investment is made in connectivity not just between the cities of the north, but between the towns? I thank Ministers for the initial investment in the Middlewich bypass, but will they also look at the business case for the reopening of the Middlewich railway station?
As someone born and bred in a town very close to Middlewich, I am well aware in my 40 years of the importance of the town’s connectivity at the heart of Cheshire. I know that there are good plans for Middlewich’s new station and look forward to working with my hon. Friend on progressing the business case.
Before the pause, electrification was due to be completed by 2020, which is also the date when all trains have to comply with new disability legislation. What will the Government do between 2020 and 2023, when the old HST trains on the line, with their slam doors, will not comply with disability legislation? Will they abandon the legislation or put in temporary rolling stock?
We take accessibility issues on our railways extremely seriously. The hon. Gentleman is right to point out the commitments we have made. We are currently examining how best to increase capacity on this line, particularly at peak hours, when there is a risk of standing on some stretches. We are looking carefully at how we can deliver on that.
Will the Minister ensure that the branch line that runs through Langley Mill and Alfreton stations in my constituency is added to the plans to re-energise electrification, having been unaccountably missed out of the original plans?
I am not familiar with that branch line at this stage but I shall certainly look into the matter, discuss it with my officials and write to my hon. Friend.
With the faster line speeds that electrification will bring, will the Minister look to reinstate the half-hourly service northwards from Kettering, which was cut to an hourly service under the last Labour Government?
A number of timetabling and scheduling opportunities always come about through any reprofiling of a line and indeed any change in the rolling stock on the line. We will of course feed that into all the consultations on how best to make use of the reprofiling of that line.
There are no current plans to extend the Crossrail route. Any proposed extension would require a strong business case, and would need to be in the best interests of rail passengers.
Crossrail is on budget and on time, and will dramatically reduce journey times across London. The one area of the capital that does not benefit from it is north-west London, and Harrow and Wealdstone in particular. Will my hon. Friend look at the business case for expanding the network so that all Londoners can benefit from Crossrail?
My hon. Friend is right to point out the connectivity benefits of Crossrail. I know that it has looked at the possibility of an extension through Harrow and Wealdstone, which he has been campaigning for, and into Hertfordshire, to join the west coast main line there. That was found by Crossrail, Transport for London and Network Rail to offer poor value for money, so we are not taking it forward at this time, but of course we always keep the issue under review.
As much as I would like my constituents to benefit from an expanded Crossrail network, geography makes that unlikely, so can the Minister with responsibility for rail tell me his assessment of Southeastern’s submission for additional rolling stock?
We always want to make sure that commuters in London, which is one of the most burdened parts of the network, have the best possible chance of having a reliable, predictable, punctual service, with a good chance of getting a seat. That is why we, contrary to what happened in the 13 years of Labour Government, are investing so many billions of pounds in new carriages across London and the south-east.
This Government are making the biggest investment in our railways since the Victorian era, enabling more trains and longer trains to operate on many of our busiest routes. More than 563 new carriages are planned to enter service by the end of 2020.
[Official Report, 10 October 2016, Vol. 615, c. 1MC.]
The Minister is right that investment is the key to tackling overcrowding, so why has his Department waited two years before even making a decision on the private finance available to electrify the line to Hull?
In the interests of brevity, I will not have a theological debate with the hon. Lady about whether that is privately or publicly financed, but it is publicly financed. I recognise that she has been a doughty campaigner for improved services to Hull. Connectivity to Hull is very important and I look forward to giving her good news as soon as we can.
Electrification of the Chase line will help to address overcrowding. However, I am aware that there may be delays in getting electric trains on the line. Will my hon. Friend review the position and do everything in his power to ensure that we get electric trains as soon as possible?
We had a very productive meeting with my hon. Friend last week. She is a doughty campaigner on behalf of that line and I will continue to press for further advances on the issue, as she asks.
The service on Southern is officially the worst in the country, and passengers have endured appalling overcrowding for far too long. Removing hundreds of services a day has served only to exacerbate overcrowding on the services that survive. When will the Secretary of State bring to an end the misery of long-suffering passengers and intervene, or does he agree with the former Rail Minister, who effectively said that there are no circumstances that would warrant Govia Thameslink Railway being stripped of this franchise?
I am sure the hon. Gentleman will welcome the fact that more than two thirds of the services that were taken out of the timetable have now been put back in again. Our focus is on restoring normality to the service and putting the interests of passengers first. The service is improving on a regular basis, with more services returning to the full timetable, and I will focus on that to make sure that we get back to the full timetable.[Official Report, 10 October 2016, Vol. 615, c. 2MC.]
Like me, my hon. Friend is a passionate advocate of improved accessibility on our rail network. As he will know, some of the Access for All funding was re-prioritised under the Hendy recommendations. I am hoping to announce very shortly which stations will be prioritised again. I stop in Lichfield Trent Valley often myself—largely in the dark, I must confess—and I am sure there is a great need for improved accessibility there. I look forward to meeting my hon. Friend to further discuss that.
I call Stephen Kinnock. What has happened? The hon. Gentleman has bunked off.
Rail passengers in the north, including on the Calder Valley line, which serves my constituency, are frequently packed on to ageing trains, including Pacers. It is encouraging to see that Arriva Rail North has signed a deal to deliver hundreds of new carriages from October 2018, but what assurances can the Minister give my constituents that Eversholt’s financing of new rolling stock will not lead to delays, sharp fare increases or de-staffing?
As a fellow north-west MP, I am sure the hon. Lady shares my interest in seeing the back of our inefficient and unpleasant Pacers, and she will welcome the fact they will be disappearing by December 2019. I hope she will also welcome the improvement on the Calder Valley line, which will occur in two phases: Calder Valley East in December 2018 and Calder Valley West completing this year—a full upgrade to signalling and speed on the line.
I always recognise customers’ concerns about the amount they pay on fares. I have been very clear with the rail industry so far in my dealings with it that it has to put the passengers first in all the decisions that it takes, and the convenience of the industry must be a subsidiary concern.
Thank you, Mr Speaker. People in Corby would like to see a greater number of rail services, both northbound and southbound. Will Ministers commit to factoring that into any future discussions that they have on this?
I am always happy to take suggestions from all parts of the House as to how we can improve rail services across the country. I look forward to hearing more from my hon. Friend about what he perceives in Corby.
Given his earlier line on regional connectivity, will the Secretary of State ensure that the aviation Minister and officials give positive and prompt consideration to the submission by City of Derry airport for at least PSO—public service obligation—support for a twice daily service to London?
On 16 July I wrote to the rail Minister requesting a meeting to discuss the daily failings that my constituents have at the hands of Southeastern Trains and Network Rail. Will he say yes to that meeting today?
As we are seeing a bonfire of the vanity projects associated with the former Chancellor and Prime Minister, would it not be sensible not to be seduced by “grands projets” and to add to that list, heeding the sage advice of Rod Eddington in his 2006 study, binning HS2 and focusing on local capacity to benefit, much sooner, passengers and regions?
Will the Minister agree to invite all Members whose constituencies are served by Southeastern trains to the meeting with the hon. Member for Bromley and Chislehurst (Robert Neill)? Our constituents are suffering daily disruption to their lives, as a result of the poor performance of Network Rail and Southeastern, and we would welcome a meeting with him to bring that to his attention.
I very much recognise that there are issues involving Southeastern. I am happy to meet Members from all parts of the House.
As the Government have committed to the development of Crossrail 2, will my hon. Friend give equal support to the construction of four-tracking on the West Anglia line, which is an integral part of it?
If that is a key part of my right hon. Friend’s forthcoming report, I look forward to reading all about it and discussing it with him.
My constituents who work at Liverpool airport face paying an extra £1,000 a year in tolls when the new Mersey crossing is opened. Will Ministers try to find some mechanism for existing employees so that they are not hit with what is essentially a retrospective charge for going to work?
(8 years, 3 months ago)
Commons ChamberIt was a pleasure to listen to the speech by my right hon. Friend the Member for Broxtowe (Anna Soubry), who spoke with her customary vim and vigour. It is fair to say that she and I share a great deal of experience of major tram works in our constituencies. They are not always plain sailing, particularly when they happen to cross the borough boundary of the sponsoring authority. That can cause problems and I recognise in what she has said a lot of my own past seven years as a Member of Parliament.
The Government are supportive of light rail in the right place. It is clear that it is a mode of transport that is convenient, reliable and increasingly popular. It also has considerable scope for innovation, particularly where it offers an alternative to expensive heavy rail solutions to potential transport problems. More people are travelling by tram and light rail than at any time since records began in 1983, with a 5.8% increase in the past year alone. The improvements being made to services are creating not just transport systems that people can rely on, but jobs, growth and opportunity—and the fly that seems to have taken an overly close interest in my head as I speak—as part of building an economy that works for everybody.
Recent analysis of six light rail networks by Transport Focus shows that overall journey satisfaction increased to 92% in 2015, and the figure is an incredible 98% in Nottingham. Those are the types of satisfaction figures that every politician dreams of—if we could but get them. That is why the Government have committed £371 million to the overall phase 2 of the Nottingham tram system.
I am sure that my right hon. Friend does not need me to highlight the importance of Greater Nottingham’s economy, which is worth approximately £10.7 billion and supports about 300,000 locally based jobs. Nottingham is a regional capital and an important industrial and commercial centre. It is vital that it has a transport system that is reliable and can support customers, shoppers, commuters and visitors.
The light rail system is a key element in Greater Nottingham’s transport strategy. Since phase 1 opened, it has served more than 10 million passengers a year, taking approximately 3 million car journeys off the local roads and improving accessibility for local communities. Phase 2 has been open for just over a year, and it is already clear that it is boosting the local economy and improving employment levels and supply chain expenditure in the local area.
There are an immense number of positives that I could list at great length in the time available, but I acknowledge my right hon. Friend’s point that it has not all been plain sailing. Work on the extension presented a number of challenges, which affected the local community. Closing two main roads for six months for safety reasons had an immense impact on local communities, affecting trade for local businesses. During the Blackpool upgrade the centre of Cleveleys was cut off for a while and many of the businesses on Lord Street in the neighbouring town of Fleetwood also had to shut down, so I have seen for myself the impact that can have on a local community.
Although it is inevitable that any such project is going to cause disruption to third parties, including local residents and businesses, that needs to be properly and effectively managed and planned, in co-operation with the local community. I know that efforts were made by the promoters to help minimise the impact, but it is always clear that more can be done. I know that the promoters undertook a number of additional measures to help deal with the problems encountered along the way, including a discretionary financial package for small businesses and logistic support for traders and visitors during the particularly intrusive works. I suspect that my right hon. Friend herself had a significant hand in the development of much of that. I think that such measures need to be put in place much earlier in the development of such schemes, so that businesses and residents have greater certainty about what help will come their way.
I know that there were particular concerns about communication with stakeholders and local people, and I agree entirely that engagement with businesses and residents must be undertaken, both at the time of the scheme’s original development and throughout its construction, and in a timely fashion so that no one is taken unawares.
I am convinced that more can always be done in such situations. Uncertainty about both the timescale and the timeliness of works can harm small businesses and the decisions that people make about how they spend their lives, where they live and what they do with their properties. With that in mind, I wholeheartedly agree with my right hon. Friend that it is vital that lessons are learned in the construction of all major local infrastructure projects. I understand that, in this particular case, a lessons learned report is due to be published shortly. It will have to focus on issues such as project programming; delivery planning; how utility diversions can be managed better; the nature and extent of disruption to third parties; and the implementation of traffic management measures.
Both the Department and I will want to study the outcomes and conclusions of that report as we consider what further steps are required. I agree that we need to apply these lessons to future infrastructure projects to do all we can to minimise negative impacts, and we will work with UK Tram which represents the wider light rail sector to disseminate these findings.
I will be delighted to come to Beeston when we can fit a visit into our diaries and I look forward to meeting my right hon. Friend’s constituents. I take note of her points about cycling safety. I have seen for myself in Blackpool that what appears to be a cycle path can be all too inviting, when in fact it is not a cycle path at all—it is a tram track, and cycles have no place on tram tracks. I entirely support the points that she makes on that.
I commend the right hon. Member for Broxtowe (Anna Soubry) for raising important points about taking care during infrastructure construction, but my constituents use the tram, they love it and they would like it to extend eventually to the east side of the city.
I note the hon. Gentleman’s comments. I hope I have made it clear that I think there are immense benefits from light rail, both in Nottingham and around the country, but those positive aspects should not minimise the impact on those who live immediately adjacent to the tram tracks, who may encounter disruption. In my constituency the tram track has been there for 100 years, so when it was upgraded the disruption was no surprise to anyone. When we are planning new tram routes, that may come as more of a surprise to people, who were not expecting the route to appear on a particular road. It will always be a case, I suppose, of horses for courses.
Does my hon. Friend agree that we might have an interesting debate in this place about the safety of tram tracks and bicycles? There are many examples in Sheffield and Edinburgh, I believe, and not just in Nottingham, of people who have suffered. I have a constituent who nearly died as a result of their wheels getting stuck in tram tracks. Does my hon. Friend share my concern? I can assure him that in a large part of the scheme in Nottingham, including in my constituency, the tram track and cycle routes are coterminous.
My right hon. Friend tempts me into what risks becoming a specialist subject of mine—the safety of the tram tracks in my own constituency. Whenever the road and the tram occupy the same space, it can be very difficult, particularly for visitors who are not familiar with the road layout. For Blackpool, being a tourist town, that is a particular concern. People do not realise that the tram track is in fact the tram track. I will be delighted to have that debate at some point. My frustration might be that I have to be the replying Minister, who therefore cannot take part in it.
I noted my right hon. Friend’s important points about the public inquiry system. The process has to be collaborative from the beginning. As she noted, the project had to follow proper planning approval processes prior to construction, leading to a public inquiry. These inquiries are overseen by an independent inspector and the process allows both supporters and objectors to raise concerns, including consideration of the route alignment, whether alternative modes could be considered, and the anticipated transport, regeneration, environmental and socio-economic impact and benefits of such a scheme. As she knows, just such a public inquiry was held for Nottingham express transit phase 2, which would have considered views of all parties. However, I genuinely hear the points that she makes about the need for a balanced approach to ensure that everybody who has an interest gets a fair chance to have their say, and that those contributions are considered in the round, rather than it being a case of he who shouts loudest. I look forward to hearing her views when she writes to me and we will look closely at them.
I note why the issue is important, with HS2 potentially coming to Toton. I know that the Secretary of State is yet to make an official decision, but I gather that no alternative location is currently being considered. That may well mean a serious application to extend the tramway to Toton, which would raise all these concerns yet again. We have to learn from what we did the first time around and ensure that, if the tramway is extended, those mistakes are not made again.
In conclusion, we will continue to work with the light rail and tram sector to help to bring down costs, but the decision over which schemes to develop will continue to rest with local areas. That said, it is vital that lessons are learned about minimising disruption with all sorts of infrastructure projects, allowing more communities around the country a say in how light rail—or, indeed, other solutions—is developed to benefit their communities.
I am a Minister with responsibility for light rail who is not unacquainted with trams. Light rail as a whole will have an important role to play, but it has to happen with communities and not simply to them. That will be my watchword as we move forward. I hope that we will see the growth of light rail across the country where it is most appropriate, working with the communities who will be affected, not against them.
Question put and agreed to.
(8 years, 3 months ago)
Written StatementsI am today publishing the Government’s new rail freight strategy, which has been developed in collaboration with Network Rail, the rail freight industry and its customers.
Rail freight makes an important contribution to our economic and environmental wellbeing, with benefits estimated at around £1.6 billion to the national economy every year. It generates around £1 billion from improved productivity, while around £0.6 billion is the value of the reductions in road congestion, carbon emissions and air pollutants.
Rail freight currently carries one in four of the containers coming into our ports, and has the potential to carry an even higher proportion. Each freight train removes the equivalent of up to 76 lorry journeys from our roads. Transporting freight by rail reduces carbon emissions by around three quarters compared to road, and also provides significant benefits through reduced local air pollution, road damage, traffic noise and road traffic accidents.
Since rail privatisation in the 1990s, the rail freight industry’s market share of freight transport has risen from around 5% to around 12%. The industry has invested significantly on its own account, in rolling stock and terminals, in order to win new customers.
Government are also investing on a large scale in the rail network, including important enhancements worth nearly £240 million specifically identified by the rail freight industry as their priority.
This rail freight strategy sets out our vision for how rail freight can continue to grow, and how the broader logistics sector and rail industry can collaborate and innovate to help relieve pressure on the road network. It looks at challenges facing the rail freight industry—the way in which network capacity is used, the potential for innovation, the skills challenge and public perceptions of rail freight—and identifies ways in which the Government and the industry can work together to address them.
A copy of the strategy has been placed in the Libraries of both Houses and is also available at: www.gov.uk, together with two supporting technical reports.
Attachments can be viewed online at: http://www.parliament. uk/business/publications/written-questions-answers-statements/written-statement/Commons/2016-09-13/HCWS144.
[HCWS144]
(8 years, 3 months ago)
Commons ChamberI congratulate my hon. Friend the Member for Crawley (Henry Smith) on securing this debate—my first as rail Minister, as he rightly pointed out. Usually we would take satisfaction from that fact, but given the subject matter that we are discussing and what is occurring on the Southern network, it is hard to take any satisfaction at all. I know that it is a subject particularly close to his heart. He talked about the meeting that he chaired in August with GTR officials. Not only has he called me for my first Adjournment debate, but he also accompanied me on my first ministerial visit, as he mentioned, when we visited the Three Bridges depot and saw the control room where Network Rail and GTR are seeking to work together.
Let me say first and foremost that I completely understand my hon. Friend’s personal frustration, which he eloquently set out, and I recently read about in his powerful column in Rail magazine. I also understand his constituents’ frustration, and indeed that of all the constituents of hon. Members who are here, about the service that they are receiving. I expect that GTR should be able to run a reliable and predictable service for passengers. I can only imagine what it must be like to be dependent on such an unpredictable service as a commuter. I have read the emails and the letters, and I understand the genuine distress that so many feel at the inadequate service they are receiving.
I would therefore like to assure my hon. Friend, and all the other hon. Members here tonight, that the Secretary of State and I are determined to resolve these issues as quickly as possible, and that this has been a priority for us both since our appointment. That is why, as my hon. Friend observed, on 1 September the Secretary of State announced a £20 million fund that will help to replace equipment likely to fail and renew the most problematic stretches of track. It will also double the number of rapid response teams to solve problems and increase staff on the busiest platforms to get passengers away on time.
As my hon. Friend mentioned, one of those stations is Gatwick in his constituency. In the coming days, I will be meeting John Halsall, the new route director, to discuss some of the details of what will be occurring at Gatwick. It is important to say that this £20 million is not money that is going to Southern but money that is going to Network Rail to fund its priorities in improving the infrastructure to give Southern the best chance it has to run the very reliable and predictable service that I spoke of earlier.
Members will be aware that the Secretary of State has announced the appointment of the vastly experienced Chris Gibb to head a new project board. This board will work with GTR, the DFT and Network Rail to explore how to achieve a rapid improvement to services. It will oversee the £20 million fund, and also closer working between the three organisations. We need a joined-up approach to running the network and making things better. This Government are committed to putting passengers first. That is why I was personally determined that a passenger representative be included on the board, which is relatively small, to ensure that commuters’ views are heard and that improvements properly reflect what passengers themselves want. This is a time-limited board. It will present a plan in the autumn and actions will be implemented soon after. The Secretary of State and I will seek personally to update ourselves on its progress and hold it to account.
As hon. Members will be aware, the ongoing works at London Bridge station have been a main contributor to the disruption faced by passengers. However, those works are part of a £6.5 billion pound Government-sponsored Thameslink programme that will improve passenger experience now and in the future, and build a railway that is fit for the future. In addressing the historical lack of investment in this part of the network, we are investing £1.1 billion in the London Bridge programme alone. Delivering works of this huge scale while operating one of the busiest routes into London was always going to take time and, regrettably, cause some disruption.
With a recovering economy, particularly around London, more and more people want to travel to and from the capital. In the past five years alone, the number of passengers on Thameslink has grown by 40%, and on Southern the figure is 32%. The Thameslink programme will have a significant transformational effect on the capacity on this core inner-London route, delivering new trains that will operate every two to three minutes through central London at peak times. A total of £1.62 billion is being invested in new trains to meet this requirement, and they will be introduced between now and summer 2018. The first of those ran on 20 June, and there are now six in service. That will mean new and improved connections, providing better travel options to more destinations than ever before. My hon. Friend mentioned the future timetable from 2018. Although my focus at the moment is on restoring normality to the timetable, I am always keen to hear from colleagues their priorities for future service levels on the network.
I will now turn to the issue of industrial action. As hon. Members will be aware, trade unions and Southern have been in dispute since mid-April. The dispute has centred on driver-operated doors and it is adding significantly to the disruption that passengers are facing. However, moving to a way of working in which the driver controls the train doors and the second person on the train is able better to support passengers of varying needs is, in my view, more passenger-friendly, and it will allow a higher performing, more resilient rail service. The unjust industrial action arising from this dispute is holding GTR back from delivering a modern, safe and passenger-focused railway. Moreover, it is not in the interests of staff, either.
The action has led GTR to implement a revised timetable, cutting the number of services on weekdays to try to ensure a more reliable and predictable service for passengers, and ensuring that Network Rail can get access to the track to improve the infrastructure’s reliability.
Will the Minister recognise, though, that many of the guards, certainly those I have spoken to, are taking action, very reluctantly, because they genuinely believe that there are safety concerns with driver-only operation? The fact that the Rail Safety and Standards Board says otherwise should not give us any comfort, given that plenty of private rail company operators sit on it. Does he not accept that if the Government withdrew the DOO element of the franchise, we would be able to resolve the issue much more quickly?
I am afraid that I have heard that tale from the hon. Lady time and again during the eight weeks I have been doing this job. Driver-controlled operation is safe. The Rail Safety and Standards Board says so, and to suggest that because it is funded by rail companies it is in some way not to be trusted overlooks the fact that we have one of the safest railways in Europe. She needs to decide how she is going to put passengers first, and I am waiting to hear that from her.
Further to that point, do not 60% of trains operated by GTR, and, indeed, a highly significant proportion of the whole network, already have driver-only operated doors? It cannot therefore be the case that they are all unsafe.
Such trains have been in operation for more than 30 years—even on the British Rail network—and they are perfectly safe, in my view.
On 5 September, I was pleased to inform the House that Southern had reinstated 119 weekday services. That means that more than nine out of 10 trains on the network are now running to the original weekday timetable. At the moment, that is benefiting passengers mainly on inner-London services, with almost all London Bridge peak trains running again and the restoration of the service to Southern’s west London line.
As my hon. Friend the Member for Crawley has pointed out, Sussex passengers have yet to benefit. I will meet GTR later this week further to discuss its plans. I have made it clear that I expect the tempo of the introduction to be maintained and that the matter should be resolved in weeks, not months. I acknowledge that some routes are still suffering badly, and my priority is making sure that those services are restored in a timely, sensible and lasting manner.
It is unacceptable that the rail unions are causing more disruption for passengers by holding these strikes and unofficial industrial action. The real solution is for the RMT to bring the dispute to a close and start to put passengers first.
It is understandable that, with services as they are, my hon. Friend has raised the issue of fares, the cost of which has an immense impact on people’s budgets. That is why, as he pointed out, we have capped fares that we regulate at inflation for four years running and will continue to do so for the life of this Parliament. That means that fares can rise only by 1.9% in 2017, providing an annual saving of £425 in the five years until 2020.
I also acknowledge that compensation is an important part of this picture, given the cost of rail travel and the disruption caused. In its current form, Delay Repay compensation continues to apply against the permanent standard timetable. It is important that all travellers are aware of that when assessing their eligibility to claim. The Secretary of State and I are continuing to consider more generous compensation for passengers on this route, and we hope to make a timely announcement. I want to ensure that we focus on restoring normality to the timetable, and that has to be the most important task at hand.
It is a great pleasure to welcome my hon. Friend to the Dispatch Box. On the point about compensation, I recognise what he is saying, but the need for compensation has been recognised from the Dispatch Box by my right hon. Friend the Member for Witney (Mr Cameron). As my hon. Friend the Member for Crawley (Henry Smith) said in his opening speech, it has also been mentioned in Westminster Hall. The sooner we can get that out to our constituents, the better. I hope that “timely” means a rapid announcement, if I may press the Minister on that.
My hon. Friend may, of course, press me on that. I know that he asked that question of the former Prime Minister and got quite a categorical answer. I assure him that we are working on this important issue on a regular basis, and it is a matter of frequent conversation. It has not been put on the back burner, and I hope he will be getting some helpful news relatively soon.
Given that our constituents have paid very large sums of money for season tickets this year and have manifestly not received the service they have paid for, would the Minister and his colleague the Secretary of State consider paying each and every season ticket holder a rebate of, for example, 10% of their season ticket payment—[Interruption.] Or 20%; we seem to be conducting an auction. Would the Secretary of State consider paying them such a rebate in recognition of the fact that they have not received the service they have paid for?
I am grateful for that contribution. There are numerous ways in which we are considering the potential for compensation. I will take that suggestion on board, and I hope to make further announcements in due course.
This stretch of the network is one of the most intensively used in the country, and it has seen a dramatic increase in the number of journeys over the past few years. We therefore had to update and modernise the service, not least to accommodate greater passenger numbers and to ensure their journeys are comfortable. That has required significant engineering work in the central London area. That work will ultimately, by the end of 2018, increase the capacity and frequency of trains stopping at peak times, to the benefit of all hon. Members gathered here today and to their constituents.
That said, I recognise that the current performance is not good enough. I expect GTR and Network Rail to work together to make sure that it improves significantly, so that passengers, on whose behalf the railway operates, can have the reliable, predictable railway for which they have paid.
Question put and agreed to.