The Parliamentary Under-Secretary of State for Transport (Paul Maynard)
It is a pleasure to be here today. I congratulate my hon. Friend the Member for Cannock Chase (Amanda Milling) on securing this debate and on demonstrating once again why she is a doughty champion for her constituency and for the needs of the Chase line. This is not the first time that she has raised these issues with me. We have met in the past as well, and I know that she has also met officials from London Midland to discuss her concerns. I wholly understand her frustrations and the frustrations of her constituents.
Overcrowding is not unique to the Chase line. It is an issue across the network that we are continuing to address through continual investment in new rolling stock. We have more and more passengers using our railways, with a 115% increase in the number of people using the railways since privatisation. The Chase line is no different. Our own rail investment strategy recognises that there has been significant passenger growth in this corridor between Birmingham and other towns along the line. Growing at approximately 14% per annum, the Chase line is in fact the west midlands franchise’s fastest growing route. It has seen significant investment in rail electrification to improve capacity and journey times.
As my hon. Friend pointed out, the already crowded line has seen the addition of some 4,000 seasonal workers whom Amazon employs at its Rugeley fulfilment centre. We welcome the boost that that will have for the local economy, but it does place short-term additional pressures on local rail services.
At present, London Midland does not have any additional trains to bring into service to alleviate the problems that my hon. Friend highlighted. Nor are there any suitable diesel trains nationally that it could lease, which would match the needs of the Chase line. Therefore, in the short term, London Midland is limited to its current fleet of diesel trains.
Performance on the Chase line is regularly over 90% in terms of punctuality performance measurements. Over recent weeks, cancellations have been slightly higher than normal, partly due, I gather, to the volume of train crews who are in training and also to the fact that the class 170s, which form the majority of services on the Chase line, are not necessarily behaving as they should, because of their defective door control units. I understand that London Midland has commissioned an investigation into how to improve the reliability of those door control units, which I hope will start to address some of the issues that my hon. Friend raises, particularly the existence of two-carriage trains on some of the Rugeley services that are being diverted or that are non-stopping. I look forward to hearing what London Midland has to say when it has conducted its review.
The Chase line is an important rail connection between Birmingham New Street and Rugeley Trent Valley via Walsall and Cannock. It currently has one train per hour in each direction with some additional services in the peak. The electric services only operate between Birmingham and Walsall, where the overhead line equipment ends, and that is what we are seeking to change. As my hon. Friend pointed out, the electrification of the Chase line will give the new rail franchise holder considerably more capacity to carry additional passengers.
Work has already started on this project and is due to be completed in December 2017. The project will bridge the gap in the electrification between Walsall and Rugeley Trent Valley. It will also create a diversionary route for west coast main line traffic if other lines are closed for engineering works. It will be gauge cleared for larger freight train traffic.
A parallel project will deliver enhancements to line speed alongside electrification through track remodelling and the closure of a level crossing in Bloxwich. Switching services to run with electric rolling stock with enhanced performance characteristics will reduce journey times to such an extent that a regular, all-day, two-trains-per-hour service can be operated with no additional rolling stock. Furthermore, the electrification will release diesels for use across the west midlands.
Doubling the off-peak frequency of services will enhance connectivity for all towns along the Chase line. In particular, it will improve connectivity to the west coast main line services. As I have said, work has already started. The entry-into-service date is due to be December 2017, and, as my hon. Friend rightly points out, the full timetable is likely to be delivered by December 2018. However, during that period, as she also rightly pointed out, time will need to be taken to train up drivers in the new route and ensure that the trains are serviceable for the route, are reliable and can operate fully, although the timetable will be introduced gradually from May 2018, ramping up as the service reliability improves also.
We anticipate that those services will start in May 2018, with a full service by December 2018, but bidders have the opportunity to propose alternative procurement strategies for rolling stock that may allow that to be brought forward if the rolling stock is there. As a Department, we specify the output that we want on behalf of passengers, but it is primarily for train operating companies to work with rolling stock companies to find the rolling stock that best suits the needs to fit the output that we have specified and ensure that they can deliver on commitments that they make in their bids and in the eventual successful franchise.
That is an important part of the franchise process, because the more that bidders can impress the Department that they are exceeding the specification in the invitation to tender, the more chance they have to obtain quality points in terms of the bid and the way the Department will judge it. It is in the interest of bidders always to seek to exceed the minimum identified in our specification.
Even with our invitation-to-tender specification, there will be numerous passenger improvements by December 2018. The number of trains per hour between Birmingham and Rugeley during the morning off-peak will be doubled. There will be increased evening frequency, Monday to Friday between Birmingham and Walsall, at three trains per hour, and new direct services between Walsall and London at peak times.
As part of the competition for the new franchise, bidders are required to present solutions that meet forecast passenger demand in affordable stages through to 2026. A base minimum requirement is set to enable bidders to present competitive, innovative, value-for-money solutions that best meet that demand and overall passenger needs. That solution could be presented in a number of different ways, dependent on fare income, infrastructure constraints and availability of rolling stock. It is therefore the Department’s policy to set that as an output-based specification to give bidders the maximum flexibility to deliver the best solution as they find it on the ground.
On the Chase line, the demand requirements have been derived from a number of measures, including a recent independent ticketless travel survey, conducted as a precursor to the issuing of the invitation to tender. In addition, bidders will have to take into account local views from the public consultation in which there are representations from the Cannock area by Cannock Chase District Council, Brereton and Ravenhill Parish Council and the active Cannock Chase Rail Promotion Group.
I also note the concern my hon. Friend expressed regarding the Rugeley trains that are being diverted. I am sure she will want to take note of the fact that financial penalties accrue to train operating companies should they miss stations out or cancel services, even if the end goal is to restore services for the rest of the day in a logical format.
My hon. Friend may also wish to reaffirm to her constituents that the new franchise will include delay repay 15, which will see passengers eligible for at least 25% compensation if a train is more than 15 minutes late, and more if it is cancelled.
I join my hon. Friend in paying tribute to the many community groups that make Hednesford, Cannock and Rugeley stations the very best that they can be to support their local communities. She referred to the new station improvement scheme. There is also a minor works scheme that each train operating company has access to. She also mentioned section 106 investment. If any commercial development—she referred to one that is forecast in the area, Mill Green—drives extra demand to the extent that the existing infrastructure cannot cope, it has the option of choosing to invest, as Bicester Village did, in the local station for its own commercial benefit. I urge her to have that particular discussion.
Let me address the issue of antisocial behaviour that my hon. Friend raised. As she knows, this has been attributed mainly to the 4,000 seasonal workers at Amazon. My Department has spoken to London Midland, whose view is that the antisocial behaviour is predominantly due to fare evasion. I hope my hon. Friend will welcome the fact that to address the problem, London Midland has taken on five new revenue protection and security managers. Among their other duties, they will carry out increased patrols and ticket checks on the Chase line between Rugeley and Birmingham New Street, providing an increased presence during the morning peak to coincide with Amazon’s shift change-over.
London Midland met Amazon in mid-September to discuss further solutions. As my hon. Friend mentioned, they have come to an agreement whereby Amazon will soon start selling passes directly to staff in the form of scratch-off tickets. It is hoped that this will eliminate much of the antisocial behaviour, but London Midland will continue to work closely with the British Transport police to address all antisocial behaviour throughout the network.
As I mentioned, we recently issued the invitation to tender for the west midlands franchise to the shortlisted bidders. We are asking them to deliver ambitious improvements for passengers across the west midlands network as a whole, not least some 20,000 additional passenger places on trains between London and Birmingham in the morning peak. Bidders will be asked to provide new ticket options that provide better value for customers who may travel fewer than five days a week, as well as new peak time services between Walsall and London.
As I said earlier, these are minimum requirements. We expect bidders to go above and beyond what we are asking for. I urge my hon. Friend to contact the bidders directly and let them know the benefits that she wants to see on behalf of her constituents. I am sure the bidders are paying close attention to her words today and are listening carefully to them, but nothing beats meeting those companies to tell them face to face.
I recognise and pay tribute to my hon. Friend’s dedicated pursuit of an improved service on the Chase line. We are committed to tackling overcrowding wherever it occurs to provide better, more comfortable journeys for passengers. We are in the midst of the largest rail investment programme since the Victorian era, which will increase capacity and improve the rail network. It does not happen overnight. It takes time for new rolling stock to come on stream and for passengers to see the benefits, but with continued pressure from the Department and from local MPs, I am sure that in the west midlands the bidders will be taking close note of who is shouting, what they want to see and what they want on behalf of their constituents. I welcome my hon. Friend’s contribution today.
Question put and agreed to.