Oral Answers to Questions Debate

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Department: Cabinet Office

Oral Answers to Questions

Pat McFadden Excerpts
Thursday 24th April 2025

(1 day, 20 hours ago)

Commons Chamber
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Matthew Patrick Portrait Matthew Patrick (Wirral West) (Lab)
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20. What steps he is taking with Cabinet colleagues to reform public services.

Pat McFadden Portrait The Chancellor of the Duchy of Lancaster (Pat McFadden)
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This Government believe in the power of good public services to provide security and opportunity, but we are clear that the way in which the state works has to change. That is why we are reforming the planning system to get more houses built, why we have introduced free breakfast clubs to give children the best start to their day, why we have launched the AI action plan to drive the adoption of new tech in public services, and why a combination of investment and reform has helped us to cut NHS waiting lists for months in a row.

Sarah Coombes Portrait Sarah Coombes
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Labour was elected to get the NHS back on its feet, and that is exactly what we have been doing. At Sandwell and West Birmingham hospitals NHS trust in my area, the waiting list has fallen by 10% since the election, which means that patients are finally getting the treatment they need. One of the key things we have been doing is to look at things such as ambient AI to automate doctors’ notes and ensure that we have modern technology in the NHS. Will the Minister set out what we are doing to ensure that the NHS adopts all technology and reform to ensure that patients are being seen as quickly as possible?

Pat McFadden Portrait Pat McFadden
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My hon. Friend is absolutely right. There is huge potential to increase NHS productivity through the adoption of new technology and AI. As I have said, the combination of investment and reform has helped us meet our election pledge to deliver 2 million extra NHS appointments in England in the first year seven months early, but we want to go further. We want to adopt the technology to which my hon. Friend has referred to get maximum productivity and better outcomes for patients.

Jess Asato Portrait Jess Asato
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I thank the Minister for his response. I have been contacted by a constituent who is concerned for his poorly elderly father, who requires cryotherapy. That service used to be offered at his local GP, avoiding a difficult trip to our local hospital, which would have a deleterious impact on his father’s already poor health. Given the Government’s focus on moving more health services into the community and people’s homes as part of our public service reform agenda, does my right hon. Friend agree that cryotherapy services should be considered as part of that welcome shift?

Pat McFadden Portrait Pat McFadden
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The Health Secretary has talked about three big shifts that are part of the 10-year NHS plan. One of those shifts is from hospital to the community, which will require more services to be available locally. We have agreed a new GP contract, which will see a large boost to general practitioner funding, alongside reforms to improve digital access. If we are going to make this shift, it is important that services are available in the local community.

Luke Myer Portrait Luke Myer
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The Government’s laudable mission-led approach has seen NHS waiting lists fall for five months in a row. Like many public services, our NHS has been plagued by over-specified guidance and unnecessary targets for many years, so will the Minister assure the House that the mission-led approach will mean a focus on core non-negotiables to deliver for the British people?

Pat McFadden Portrait Pat McFadden
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The missions set out the Government’s long-term targets, and the plan for change sets out the key targets for the next few years. I do believe that targets can play a key role in driving behaviour, and that the focus on getting waiting lists and waiting times down set out in our plan for change can make a real difference over the coming few years.

Oliver Ryan Portrait Oliver Ryan
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I thank the Minister for that answer. I know from my time as a councillor outside this place that under the last Government, policy was made in Westminster, with very little thought given to how it could hit frontline services more locally. However, examples such as test and trace during the pandemic show that local services can deliver national priorities effectively, so what can the Minister do to ensure that civil servants down here work better with frontline workers up there to make sure that this Government’s priorities are being delivered?

Pat McFadden Portrait Pat McFadden
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The hon. Member makes a very good point. It is really important that we change the way in which policy is made—that we listen more to the frontline and work with the test-and-learn approach that was referred to by the Minister for the Cabinet Office in answer to the previous question. That can help drive better outcomes for the public.

Matthew Patrick Portrait Matthew Patrick
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It is clear to me that under the last Government, our state failed the public. We had an agenda that was not rooted in the lives of everyday people, meaning that despite the number of civil servants being the highest in a generation, outcomes for my constituents in Wirral West and people across the country were worse. Will the Minister please set out how a smaller, more modern and more focused state can once again deliver world-class public services?

Pat McFadden Portrait Pat McFadden
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Over recent years, the public have seen the state get bigger and taxes go up, but they have not always felt that they are getting the right outcome from those changes. To deliver our plan for change, we need to reform the state to make it more efficient and more effective. We have started to deliver those reforms through stronger performance management, accelerating AI adoption, a focus on the frontline, and reforming rules around recruitment and secondments. Those plans will help empower our excellent civil services to work better, reduce bureaucracy and focus on what really matters, which is better outcomes for the public.

Rishi Sunak Portrait Rishi Sunak (Richmond and Northallerton) (Con)
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I commend the ministerial team, both on the innovation fund and—more importantly—the test-and-learn culture that has been referred to, which embraces a willingness to take risks and iterate. Does the Minister agree that in order for this work to be truly successful and transform our public services, we must also reform our governance and approval processes in parallel, so that they do not inadvertently stifle this welcome method of innovation?

Pat McFadden Portrait Pat McFadden
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The right hon. Member obviously has hugely important experience in this regard. He will know from that experience that the traditional system can be risk-averse, and that it can seek to resolve too much and try to cover every base before launching a policy. The test-and-learn approach is different by intention. It intends to start small and to build from there. What is absolutely certain is that whether it is his party or my party in power, there is a duty on any Government today to pursue reform of the state to improve outcomes for the public, so in that regard I agree with him.

Gavin Williamson Portrait Sir Gavin Williamson (Stone, Great Wyrley and Penkridge) (Con)
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A number of months ago, the Chancellor of the Duchy of Lancaster announced the plan for change and the pillars, missions and various other things that come with it. When will he update the House on how that is going and how the Government are meeting those targets?

Pat McFadden Portrait Pat McFadden
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Well, I have good news for the right hon. Gentleman. [Laughter.] This is parliamentary accountability in action. One of the key targets in the plan for change was to get waiting lists and waiting times down. I am pleased to report to him that they have fallen for five months in a row and that we have met our first step on 2 million extra appointments early, and I look forward to more progress in the future.

Will Forster Portrait Mr Will Forster (Woking) (LD)
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With 2,100 jobs set to go at the Cabinet Office by 2028, please can the Minister confirm what impact those cuts will have on his Department? What responsibilities might be transferred out of it?

Pat McFadden Portrait Pat McFadden
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The Cabinet Office has tripled in size in the past decade or so. I think it is right, after growth like that, that we look at productivity and how to get the best outcomes for the public. We have introduced a mutually agreed exit scheme. Some of the headcount reduction will be by transferring functions to other places, but I believe that the Cabinet Office can absorb a headcount reduction after, as I said, tripling in size over the past decade or so.

Ashley Fox Portrait Sir Ashley Fox (Bridgwater) (Con)
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Can the Minister outline Government plans to reform the funding of fire authorities? That is especially important in Somerset, where changes to employer national insurance contributions, the ending of the rural support grant, the removal of the services grant and the reduction of the pension grant will cost Devon and Somerset Fire Authority nearly £2 million a year, at a time of rising costs.

Pat McFadden Portrait Pat McFadden
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I do not want to interrupt the collegiate mood we have had this morning by pointing out that we had to take those decisions after the inheritance we received. I cannot speak for every local authority settlement around the country, but the local authority settlements announced after the Budget were on the whole better than they have been for many years. They will not make up for the past 14 years, but they are better settlements than many local authorities have seen for some time.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I thank the Minister very much for his answers to those questions. The reform of public services is important, and I welcome the ideas he has put forward. I know he has a deep interest in Northern Ireland. Is it possible on his journeys to Northern Ireland—I understand that he goes regularly —for him to discuss the reform of public services with the Northern Ireland Assembly and the relevant Minister to ensure that we can have the same benefits that come from what he is putting forward today, thereby improving services and saving money at the same time?

Pat McFadden Portrait Pat McFadden
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It is important that we have good dialogue between all the devolved Governments and the UK Government. I believe that we do have that good dialogue in place at the moment. There are always different political parties represented around the table, and people will come at things from a particular angle, but when it comes to this kind of agenda, the questions are: how do we get the best value for money for people, how do we get waiting lists down, and how do we make sure that the taxes that people pay get the best possible public sector productivity? There is a common agenda there, and I see no reason why we cannot keep working productively together on that.

Julie Minns Portrait Ms Julie Minns (Carlisle) (Lab)
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3. What steps he is taking to strengthen emergency preparedness.

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Peter Lamb Portrait Peter Lamb (Crawley) (Lab)
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5. What steps he is taking to reform the civil service.

Pat McFadden Portrait The Chancellor of the Duchy of Lancaster (Pat McFadden)
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Let me thank the thousands of diligent and hard-working civil servants who are dedicated to making people’s lives better. We want to get the best for civil servants and out of civil servants, so we are reforming the structure and the focus so that it is better placed to fulfil that purpose. That includes a number of important steps in recent weeks: robust performance management; better use of digital tools; faster recruitment; cuts to some wasteful spending; and a review of the arms-length body landscape, including the changes announced on NHS England, to return both power and responsibility to elected representatives.

Peter Lamb Portrait Peter Lamb
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I thank the Minister for his response and I am perfectly happy to accept the diligence of the civil service. Regardless, every two years a third of the civil service change their Department and countless more change to unrelated policy roles within each Department. Under the previous Government, policy expertise was completely hollowed out from the civil service. Will the Minister set out how we intend to resolve that to bring policy expertise back into the civil service and ensure we have Government teams capable of delivering for Britain?

Pat McFadden Portrait Pat McFadden
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It is probably true to say that a long-held frustration of some Ministers has been turnaround and the pattern of career progression, where people move on after a few years just as they are becoming an absolute expert in their area. Our ambition is not just to have policy expertise, but to change the way that policy is put together in the first place. That is why the test-and-learn approach, which we discussed earlier in this session, is so important. Frankly, the old way of having a group of experts writing a White Paper, throwing it over a wall and hoping it will work first time, just does not work in today’s age. What we really have to avoid is a two-speed world, with massive innovation in the private sphere and a public sphere working in the same old ways. We have to avoid that in the interests of the public.

James Wild Portrait James Wild (North West Norfolk) (Con)
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The right hon. Gentleman talks a good game about scrapping quangos and I support the review he announced to reduce the size of the bureaucratic state. Why then, despite the rhetoric, are the Government at the same time creating dozens of new quangos?

Pat McFadden Portrait Pat McFadden
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This is another debate, which has gone on for many years and relates to the question of headcount—Governments can magically reduce headcount by creating a quango somewhere, but the headcount may not have changed at all. What is informing the drive this time is the fiction that an arm’s length body can somehow absolve Ministers of responsibility. It does not work like that in the real world. Sometimes there is a good case for having an arm’s length body, but in the end, we know that accountability will be with Ministers, and that is what is informing how we look at these things at the moment.

Lindsay Hoyle Portrait Mr Speaker
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I call the Liberal Democrat spokesperson.

Sarah Olney Portrait Sarah Olney (Richmond Park) (LD)
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I have listened with a great deal of interest to what the right hon. Gentleman has had to say on the Government’s plans to make Whitehall more efficient and to make significant reforms to service delivery, and we on these Benches very much welcome the intention behind that statement. However, announcements have been made in the media about the intention to cut 2,100 jobs in the Cabinet Office and reduce the Department’s workforce by a third. Why have we not had a statement in this House about those job cuts specifically, and when will Members of Parliament get an opportunity to scrutinise exactly what that means for their constituents and their expectations about service delivery?

Pat McFadden Portrait Pat McFadden
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I work very closely with the Chancellor of the Exchequer and the Treasury on this matter. The truth is, civil service headcount grew by more than 100,000 in the years the Opposition was in power. We believe that some of that can be explained by the repatriation of powers after Brexit, but some of it can be looked at in terms of efficiencies, which is what we are doing. By reducing the Government’s overhead, we can devote the resources to where they are really needed: in frontline public services. After such growth presided over by the Conservatives over the past decade, we believe that can be done.

Kenneth Stevenson Portrait Kenneth Stevenson (Airdrie and Shotts) (Lab)
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6. What steps he is taking to strengthen co-operation with the devolved Governments.

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Gurinder Singh Josan Portrait Gurinder Singh Josan (Smethwick) (Lab)
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T1. If he will make a statement on his departmental responsibilities.

Pat McFadden Portrait The Chancellor of the Duchy of Lancaster (Pat McFadden)
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Since the last oral questions, we have been working to create a more focused Cabinet Office that will drive the work of reform and help to deliver on our plan for change. We have taken decisive action, including by cutting wasteful spending so that resources can be targeted on the frontline. I am pleased to inform the House that I will shortly be opening the UK Resilience Academy, which will be an important resource in training public servants for a range of potential emergencies.

Gurinder Singh Josan Portrait Gurinder Singh Josan
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I am sure the Minister will agree that the diversity of those in positions of responsibility across all areas of UK Government and public institutions is key to maintaining confidence among the British public that the Government are working for all of us. Diversity is important across all the various equality strands as well as the various geographical areas of the UK’s nations and regions. Will he detail what work has been done to review the diversity of public appointments in the UK and to maintain and improve that diversity, particularly in view of the changes proposed to public bodies?

Pat McFadden Portrait Pat McFadden
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Merit will always be the primary consideration in any appointment, but diversity is important, and we are not giving up on it. We want to see a public service that looks like the country and speaks with all the accents that make this country a great place. The Parliamentary Secretary, Cabinet Office, my hon. Friend the Member for Queen’s Park and Maida Vale (Georgia Gould) recently spoke at the civil service social mobility conference to bring home that message, which will reflect what we do on public appointments.

Lindsay Hoyle Portrait Mr Speaker
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I call the shadow Minister.

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Luke Myer Portrait Luke Myer (Middlesbrough South and East Cleveland) (Lab)
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T3. Teesside has enormous potential for AI investment. What progress are the Government making on AI growth zones, AI adoption and investment for Teesside?

Pat McFadden Portrait Pat McFadden
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AI is a huge opportunity for the UK. The AI opportunities action plan was a statement of our ambition to make the UK a world leader in AI. We launched an expression of interest on AI growth zones and have received more than 200 responses. The first such zone has already been announced at Culham, home to the UK Atomic Energy Authority.

Andrew Snowden Portrait Mr Andrew Snowden (Fylde) (Con)
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We have recently found out that portraits and paintings of Elizabeth I, Sir Walter Raleigh and William Shakespeare are among 69 pieces of artwork that have been removed from No. 10, No. 11 and across the Government estate. Does this not make a mockery of the Government’s St George’s day celebrations this week? They are more interested in chasing the latest woke trends than celebrating the history and heritage of this great country.

Pat McFadden Portrait Pat McFadden
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I have already said that we want a public service that reflects all the great accents that make this country such a great place. We celebrate our history, and I warmly wish the hon. Member—a day late, I admit—a very happy St George’s day.

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Roger Gale Portrait Sir Roger Gale (Herne Bay and Sandwich) (Con)
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During the last Parliament, I made a submission, on behalf of the National Association of Retired Police Officers, for a medal to be issued in recognition of the service given by those injured on duty and invalided out of the service. That had the backing of the then Policing Minister, and I understand it also has the backing of the current Policing Minister, but it has now disappeared into a black hole in the Cabinet Office. Will the Minister please dig it out, dust it off and give it a fair wind?

Pat McFadden Portrait Pat McFadden
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I will find out exactly where we are with this matter and then write to the right hon. Member.

Jim Allister Portrait Jim Allister (North Antrim) (TUV)
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Under the Windsor framework, the Government, through the Cabinet Office, regularly supply data to the European Union about the number and type of checks conducted at the Irish sea border, but they refuse to provide that data to Members of this House. When I was a Member of the Northern Ireland Assembly and the oversight of those checks lay with the local Department, I was able to acquire that, but now that it is under the Department for Environment, Food and Rural Affairs, Members who ask those questions get a refusal of an answer. Why is that?