Supported Housing (Regulatory Oversight) Bill

Felicity Buchan Excerpts
Friday 3rd March 2023

(1 year, 2 months ago)

Commons Chamber
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Felicity Buchan Portrait Felicity Buchan
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It is a pleasure to speak briefly on Third Reading. I congratulate my hon. Friend the Member for Harrow East (Bob Blackman) on introducing this important Bill, and I thank him for his tireless efforts. This crucial Bill is key to stopping the exploitation of vulnerable people by rogue landlords operating poor-quality supported housing. I am determined to put an end to this abuse of the system.

In parts of the country there has been a growth in accommodation with little or even no support being provided, but where landlords are charging extortionate levels of rent, paid for through housing benefit. That is an abuse of the system and it puts people who should be receiving support at risk. The Government had already set out our intention to regulate the supported housing sector, and my hon. Friend’s Bill will bring in that much-needed regulation.

Let me be clear: we will do what we have to do to get ahead and stay ahead of rogue providers and make sure that supported housing is of good quality for all residents. These vulnerable people have often already reached a crisis point and it is crucial that they get the support that they need and deserve to help rebuild their lives.

The Bill will ensure that supported housing is of good quality for the residents living in it and, as my hon. Friend the Member for South West Hertfordshire (Mr Mohindra) said, also good value for money for the taxpayer. The Government have committed to acting as quickly as possible. To that end, I shall repeat the commitment that I made on Second Reading to make regulations for the licensing scheme within 18 months of the Bill’s passing. In reply to the shadow Minister’s question, let me confirm that there will be a new burdens assessment. We envisage that over time the licensing scheme will become self-funding, but there will be a proper new burdens assessment, and we would expect the set-up of the scheme to be included in that.

Let me end by thanking my hon. Friend the Member for Harrow East for introducing this important Bill. I also thank the charity Crisis, and my predecessors in this role—my right hon. Friend the Member for Pendle (Andrew Stephenson), who is present, and my hon. Friend the Member for Walsall North (Eddie Hughes). I thank all the members of the Select Committee, and all those who served on the Bill Committee, many of whom are here today. Finally, I thank all my officials who have helped me with the Bill, including Darrell Smith, Emma Stubbs, Sarah Carpenter, Richard Loftman and Cathy Page, our legal adviser Melissa Spurling, and my private secretary, Ed Culliney.

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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I beg to move amendment 1, page 4, line 37, at end insert—

“(4A) The provision that may be made by virtue of subsection (4)(c) includes provision for the Secretary of State to designate the district of every local housing authority in England.”

This amendment confirms that licensing regulations under clause 4(1) or (3) may provide for the Secretary of State to designate the district of every local housing authority in England for the purposes of the regulations.

Roger Gale Portrait Mr Deputy Speaker (Sir Roger Gale)
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With this it will be convenient to discuss the following:

Government amendment 2, in clause 5, page 5, line 41, at end insert—

“(ba) conditions requiring the carrying out of assessments of the needs of residents (or potential residents) and relating to the conduct of such assessments;”.

This amendment enables licensing regulations under clause 4(1) or (3) to provide that conditions attached to a licence may include conditions relating to needs assessments.

Government amendment 3, in clause 6, page 7, line 4, leave out paragraph (a) and insert—

“(a) each local housing authority in England,

(aa) each social services authority in England,”.

This amendment substitutes local housing authorities in England and social services authorities in England for the Local Government Association in the list of persons the Secretary of State must consult before making licensing regulations under clause 4(1) or (3).

Felicity Buchan Portrait Felicity Buchan
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We have already heard earlier in the Bill’s passage that there is a real risk of rogue providers changing location in order to avoid regulation. I am determined to put a stop to the exploitation of vulnerable people through the provision of poor-quality supported housing. For the rogues this is a lucrative activity, which is incentive enough for them to move location in order to avoid impending regulation.

The Bill currently provides that licensing regulations may include provision under which the Secretary of State may designate the district of “a” local housing authority as subject to licensing. The amendment clarifies that such provision includes provision for the Secretary of State to designate every district in England as subject to licensing, which means that the Secretary of State could introduce universal local licensing by exercising a power to be conferred by the licensing regulations of clause 4 to designate every local housing authority district in England. It is important that this is set out clearly as an option. The licensing regulations must still make provision for a local housing authority to self-designate, and may require a local housing authority to do so if conditions are met.

I tabled amendment 1 because the Government need to be able to reset the system. We must be able to put a stop to providers simply moving to areas without a licensing scheme and setting up there. With universal local licensing, we could prevent a landlord who had failed a “fit and proper person” test in an area with a licensing scheme from simply relocating to an area without licensing, and thus potentially protect vulnerable residents. If universal local licensing is pursued—and I consider it to be an option—that will mean that all residents of supported housing, wherever they are in England, can take comfort from the fact that the national supported housings standards will be enforced, and action will be taken should a provider not meet them. That option must be available to the Secretary of State.

I want to reassure Members that the Government will consult on the detail of the licensing regime, as is required in the Bill. That, of course, includes consulting on the duty set out in clause 6 relating to the method of enforcing the national supported housing standards, and the effectiveness of the licensing regime. We remain determined that the regime should be light-touch in order to avoid overburdening good providers and local authorities, but also robust enough to force out those running supported housing for the wrong reasons. We will keep the licensing scheme under review to ensure that it is working as was intended. I hope that Members will agree to our making this change.

Let me now deal with Government amendment 2. I know that the hon. Member for Sheffield South East (Mr Betts) cannot be present today because of future commitments, and he sent me his apologies. I am grateful to him for tabling a similar amendment in Committee, and I am pleased to be able to bring it back to the House today. In Committee he spoke of his concerns about how residents could access supported housing, and expressed particular concern about the problems experienced by residents who were mixed together inappropriately, as well as the increased advertising of supported housing provision on websites such as Gumtree and Zoopla. On the latter point, I can offer some reassurance. I recently met representatives of Gumtree, at their request, to discuss the practice by some supported housing providers of placing advertisements on its website. Gumtree, I am glad to say, has already started to crack down on these inappropriate advertisements and has expressed its willingness to continue to work with the Government on this matter. Members will know that Gumtree is not the only service that can enable rogue landlords to advertise poor-quality supported housing. The Government will work with these services to find solutions, and my amendment will also help.

In the report on exempt accommodation, the Levelling Up, Housing and Communities Committee also raised the issue of access routes into supported housing. I am well aware that residents are finding their way into supported housing through a variety of routes, including websites, as I mentioned earlier, where landlords purport to be providing supported housing but are, in fact, perpetuating the abuse that we are here to tackle. At best, placing someone in supported housing without testing its suitability will mean that the right outcomes will not be achieved and the person will not be able to move on into independent living, if that is appropriate. At worst, failing to assess the residents’ needs is a clear indicator that genuine support is simply not being delivered at all, and that is not acceptable.

The hon. Member for Sheffield South East and I are in agreement that it is vital that the resident’s support needs are assessed, so that they can be given the right support in the right accommodation. Once these arrangements are in place, we would expect assessments to be carried out in advance of a resident moving into the accommodation, but, in some circumstances, we recognise that that may not be possible. None the less, all supported housing residents must have the confidence that they are living in the right place with the support that they need. Amendment 2 proposed by the Government delivers on that by adding to the list of conditions that may be attached to a supported housing licence at clause 5(3) conditions requiring the carrying out of assessments of the needs of residents, or potential residents, including in relation to the conduct of those needs assessments. The fine details will, of course, be subject to consultation, but this amendment demonstrates the importance that the House places on proper support being given to supported housing residents, tailored to their individual need. I hope Members agree with me on that.

Amendment 3 is more of a technical amendment. I am grateful to my hon. Friend the Member for Harrow East (Bob Blackman) for proposing this amendment in Committee and I am pleased to be able to return with it today. The amendment seeks to amend clause 6, following a request from the Local Government Association to be removed as a statutory consultee. The Bill includes a statutory duty on the Secretary of State to consult on a number of issues related to the measures in the Bill. As I have said in earlier debates, it is very important to me that we carefully test these measures for unintended consequences before implementation. As determined as I am to drive out poor provision and drive up standards in supported housing, I am equally determined to ensure that good providers can continue to support the vulnerable people who need these vital services.

The Local Government Association asked to be replaced as a statutory consultee by local authorities. Local authorities—or to use the language of the Bill, local housing authorities and social service authorities—will deliver many of the measures in the Bill. It is right that we seek their views before making regulations. In line with that request, the amendment removes the Local Government Association from the list of statutory consultees in clause 6 and replaces them with local housing authorities and social services authorities in England. The effect of the amendment is that the Secretary of State will have an obligation to consult local housing authorities and social service authorities on the design of the licensing regime before making regulations. I hope that hon. Members will agree with this amendment also.

Homes for Ukraine Scheme Anniversary

Felicity Buchan Excerpts
Wednesday 1st March 2023

(1 year, 2 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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It is a pleasure to serve under your chairmanship, Mr Dowd. I thank everyone for the constructive tone of the debate, and I congratulate the hon. Member for Sheffield, Hallam (Olivia Blake) on her very comprehensive and interesting speech.

I thank the hon. Member for Oxford West and Abingdon (Layla Moran) for her personal contribution to the Homes for Ukraine scheme, which is one of the most remarkable schemes this country has ever seen. It is because of the generosity and compassion of British people that we have been able to welcome so many Ukrainians to this country. The informed and impassioned contributions to the debate speak to the fact that, one year into this war, none of us has allowed there to be any creeping normalisation of the horrors we have witnessed in Ukraine. Our commitment to the people of Ukraine has not wavered, and it will not waver in the years ahead.

The debate is very important to me, not only because I am the Minister responsible for the Homes for Ukraine scheme, but also because my constituency of Kensington is the home of the Ukrainian community in London and, to an extent, throughout the UK. In my constituency, we have the Ukrainian embassy, the phenomenal St Mary’s Ukrainian School, where the numbers have gone up astronomically, the Ukrainian community centre and the Ukrainian Institute London, so the subject is very important to me. I first visited the Ukrainian community before the invasion, when tensions were rising, and I have been with them on a constituency basis all the way. I am delighted to say that in my small borough of Kensington and Chelsea we have 423 registered sponsors under the Homes for Ukraine scheme, and 617 Ukrainians have arrived in the borough, 152 of whom are children.

From the moment the first tanks crossed the border into Ukraine, the stoicism, courage and determination shown by President Zelensky and the Ukrainian people have been a constant source of inspiration to us all. We have been clear from the get-go that if we want to live in a world where peaceful sovereign nations are free to choose their own destiny, Ukraine must win.

I will address the many points that Members have made, but I would like to start by emphasising that the Government and I are enormously proud of the support the UK is providing to Ukrainian nationals and their families. Most of all, we are proud that these schemes are being powered by the British people.

Olivia Blake Portrait Olivia Blake
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The Minister has referred to the housing issues, but one of the other uncertainties for families is the lack of clarity about family reunification rights under the different schemes and whether those will change over time. Will the Minister address that?

Felicity Buchan Portrait Felicity Buchan
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I will address the different schemes and how they fit together in a few moments.

Before the Homes for Ukraine scheme even opened, thousands registered their interest in helping. As soon as it did open, thousands more opened their hearts and their homes to people whose lives had been torn apart by a conflict that they did not ask for. The scheme was the first of its kind in the UK and, since we launched it on 18 March 2022, we have welcomed a remarkable 115,800 people. When combined with the Ukraine families scheme, we have now helped to find over 163,500 people a safe and secure home.

At the outset, we vowed to keep the routes for Ukrainian refugees under constant review, and that is what we have done. The scheme did not stay static; it evolved as the weeks and months went on, including an extension to bring over unaccompanied children who were not travelling with a parent or legal guardian, with robust additional safeguarding checks. We have also adapted the scheme in terms of rematching. We have offered further money. The scheme is a living organism; it will potentially adapt further with time.

As a Government, we have been determined to reciprocate the generosity of the hosts who have come forward with offers of help. To that end, we have provided £1.1 billion to councils through a tariff for each arrival in their area to support guests and sponsors alike. In recognition of their generous support, all Homes for Ukraine sponsors will receive an increased “thank you” payment of £500 a month once guests have been in the country for over a year. We have extended the duration that sponsors can get “thank you” payments from one year to two years. Our absolute focus is providing stable homes for Ukrainians fleeing war and starting a new life on UK soil.

Let me take this opportunity before my concluding remarks to follow up on a few specific points. I will start with homelessness, because a number of Members raised it, and will go through our latest homelessness numbers. For the Homes for Ukraine scheme, it is 2,495. For Ukrainians as a whole, including the families scheme, it is 4,295. Homelessness is defined as a local authority having a duty to prevent and relieve, so, just focusing on the prevention part, a lot of these numbers will cover local authorities that are going in there to help people and put roofs over their heads. I want to be very clear on that definition. Local authorities are doing their job in many of these cases and preventing. If one looks at the 2,495 number in the context of 115,000 arrivals under the Homes for Ukraine scheme, it is a small percentage. We do not want any Ukrainian to be homeless but, if one looks at the prevention and relief duties, it is a small percentage. As I said, it is a good thing that local authorities are doing their jobs and doing them incredibly well.

There are 735 households in temporary accommodation. What are the Government doing to support local authorities? I want to put it on the record that I think local authorities are doing a tremendous job. First, as I have already mentioned, the Government are providing £1.2 billion in tariffs. Those tariffs can be used for homelessness prevention—for example, to help guarantee private rental sector rents. We have also put a £150 million fund in place to relieve homelessness. I believe it was the hon. Member for Sheffield, Hallam who asked how that fund would be allocated. It will be allocated to the devolved authorities, and in England. We are in discussions with the devolved authorities—I have regular update calls with them—and are finessing the split of that fund. As soon as that has been done and we have agreed the split among the DAs, we will communicate the allocations to local authorities, but that is very much a work in progress.

Layla Moran Portrait Layla Moran
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I thank the Minister for thanking local authorities, because they have done an extraordinary, incredible job—South and Vale have taken a wraparound approach and been very successful in driving down homelessness, not just in the scheme but across the entire district. I encourage the Minister to look not just at the raw homelessness numbers, but at local authorities that are efficient and have done that, often by taking resource from elsewhere and putting it into this team, which has stopped many people from being homeless or even getting anywhere close to that point. When the Government look at the allocation, will they not just assume that, because the numbers are not huge, there is not a problem elsewhere in the council? Indeed, the fact that there are very few has caused problems elsewhere in the council.

Felicity Buchan Portrait Felicity Buchan
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That is a well-made point. As I say, we are looking at how we will allocate that money, but I hear what the hon. Member says.

Chris Stephens Portrait Chris Stephens
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The Minister is being typically generous in giving way. Might one of the reasons for homelessness or some of the other difficulties be related to the point I raised about biometric residence permits? What discussions is she having with the Home Office to make sure BRPs are issued quickly?

Felicity Buchan Portrait Felicity Buchan
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When we are talking about homelessness under the Homes for Ukraine scheme, these are all people who are here with their visas, so I do not think it relates to the BRP scheme. However, I am happy to relay the hon. Member’s comments to the Home Office, as he has asked. To the extent that he has details about particular issues, if he could feed those in to me, I can pass them on.

We have also set up a £500 million fund for local authorities to purchase, build or redevelop homes, with an initial focus on Ukrainians and Afghans, although the aim over time is for those homes to be for the benefit of the local community. We are very focused as a Government on homelessness prevention; indeed, we want to prevent homelessness from ever happening. In the last fiscal year, 2022-23, we spent £316 million, but we got an extra top-up from the Treasury of £50 million to alleviate winter homelessness, which makes £366 million. These are big sums of money, and in December we announced £654 million over two years for homelessness prevention.

Let me turn to the private rented sector. I had a look at the last Office for National Statistics survey, in which 17% of those surveyed were in the PRS; however, I am conscious—and clearly I have heard—that there have been issues with some Ukrainians accessing that sector. Sometimes it has been because of a lack of credit history in the UK; sometimes they have been unable to put down deposits. We have encouraged local authorities to think innovatively about how to use the tariff to help people access the private rental sector—an awful lot of local authorities have said that people are using the £10,500 that was received last year to put down deposits. We would encourage them to look at those solutions. Local authorities know best what the funding situation is in their local area.

We are also working very closely with the LGA and the National Residential Landlords Association to get to the bottom of any problems and see how we can incentivise landlords to get round these issues, because it is quite clear that a lot of Ukrainians would like to be independent. While many sponsors are prepared to go longer than six months—in fact, I had another look at the ONS data, and 90% of sponsors said that they were prepared to go longer than six months, while 60% already have—clearly, access to the private rental sector is an important option for Ukrainians. It is something that my Department is working on with a lot of focus. As I say, we are encouraging best practice. We are also funding the strategic migration partnerships to share that best practice among local authorities.

A lot of Members talked about the importance of English for speakers of other languages—ESOL—and skilled employment, and I could not agree more. I chaired a cross-Government meeting last week, attended by a Minister from every Department, where we talked about how we can ramp up that provision of English language classes and ensure that professional qualifications are recognised. Clearly, professional qualifications are recognised by independent bodies, so we cannot tell the Nursing and Midwifery Council what it should approve, but we encourage it to focus on this. There are issues that these bodies need to take into account. It is a focus of Government; I am working very closely with the Minister responsible, the Under-Secretary of State for Business and Trade, my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake), on that matter.

I would like to pick up on a few other issues that were raised, such as that about council tax. I want to make it very clear that people who arrive in the UK under the Homes for Ukraine scheme and are living with people will be disregarded for the purposes of council tax. Let us say you are a single person and you get the single person discount. If you bring in two Ukrainians under the Homes for Ukraine scheme, you are still one single person for the purposes of council tax, so you will still get the 25% discount.

Olivia Blake Portrait Olivia Blake
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Will the Minister give way?

Felicity Buchan Portrait Felicity Buchan
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I think the hon. Member for Sheffield, Hallam is about to disagree with me—I give way.

Olivia Blake Portrait Olivia Blake
- Hansard - - - Excerpts

Not to disagree—that is correct, and it is fantastic. But again, this is a problem in the Ukraine family scheme. People are not getting that extra payment, but they are getting the extra cost of turning from a single-person household to a multi-person household. That is the question for me, really: what can you do to ensure that these schemes are equitable to allow stability? As you rightly pointed out, people are leaving both the Homes for Ukraine scheme and the family scheme because of difficulties with the cost of living.

Peter Dowd Portrait Peter Dowd (in the Chair)
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Order. At the risk of being pedantic, there are a lot of “you”s going on here. Can we address points through the Chair, if Members do not mind?

Felicity Buchan Portrait Felicity Buchan
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This may be a good opportunity for me to talk about how the schemes came about, and our thinking. First, I stress that both schemes give those who have arrived a three-year visa and, very importantly, the right to work, be educated and receive benefits here. The Ukrainian arriving here has the same rights under both schemes.

The family scheme came about because we wanted to extend the most compassion that we could very quickly. It was a temporary and more generous alternative to the family route, and it extended the number and type of family members who could come in. Homes for Ukraine is a very different scheme. It is unique. It is for those fleeing conflict who cannot rely on family support. As I say, individuals have the same rights under both schemes. The difference comes about because in one scheme there are no thank-you payments. We think that is appropriate, because in the family scheme people come over as family members, whereas in the Homes for Ukraine scheme, they have no connection to their host, so we think it appropriate to offer the host a thank-you payment.

The other difference is that the tariff payment to local authorities is paid under the Homes for Ukraine scheme. That is important because of the obligations on local authorities to, for instance, carry out safeguarding checks and ensure integration into the community. Those obligations are specific to the Homes for Ukraine scheme. I want to give hon. Members our logic as to why we see the schemes as separate, but the important point is that the individual has the same rights under both.

Alison Thewliss Portrait Alison Thewliss
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I appreciate what the Minister says about why she makes those distinctions between the Homes for Ukraine scheme and the family scheme. However, a case that I dealt with in my constituency involved a person whose parents had come under the family scheme. The parents could not stay with their daughter, because she had only a one-bedroom flat, so there was no room for them. Those parents ended up being put up by my constituent—she wanted to help and had the space to do so—but my constituent was not entitled to any support payments for that. That made things quite fractious for the host, because she was not hosting them on the same basis as other hosts. Does the Minister agree that, for the people who fall in between those two stools, those circumstances seem quite unfair?

Felicity Buchan Portrait Felicity Buchan
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There have been one or two examples, such as that of the hon. Lady’s constituent, where hosts thought that they were potentially hosting under the Homes for Ukraine scheme but were not. On homelessness under the family scheme, local authorities have an obligation to deal with homelessness regardless of which scheme a person comes under. I want to make that clear, because the £150 million fund is to relieve homelessness. It is not ringfenced, and it is for local authorities to decide how it is spent.

Let me pick up the point about housing benefit. We have amended the eligibility criteria to ensure that arrivals from Ukraine under one of the Government schemes are eligible for housing assistance from day one of their arrival. I believe there was also a question about family reunification. That does not fall within my remit; it is a Home Office matter.

Let me conclude. At every stage of this process, we have developed our humanitarian schemes in close consultation with Ukrainian leaders and, very importantly, the diaspora community in the UK to ensure that what we offer responds to their needs. The needs of Ukrainians will continue to be at the heart of our approach. I am hugely proud of what we have all achieved, cross-party, by putting politics to one side and instead focusing our collective efforts on supporting Ukraine and its people through the war. Today’s debate, with the strength, passion and commitment that has been on display, has left me more convinced than ever that Ukraine can and will win the war.

I will finish by thanking most of all the sponsors in the UK. Without their generosity and compassion, the scheme would simply not have been possible. On behalf of this House, thank you.

Oral Answers to Questions

Felicity Buchan Excerpts
Monday 20th February 2023

(1 year, 2 months ago)

Commons Chamber
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Nadia Whittome Portrait Nadia Whittome (Nottingham East) (Lab)
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3. If he will give local government powers to set rent controls.

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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The Government do not support the introduction of rent controls in the private rental sector. Evidence suggests that they discourage investment, lead to declining property standards and may encourage illegal sub-letting, which would help neither tenants nor landlords.

Nadia Whittome Portrait Nadia Whittome
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In September last year, a survey by the tenants’ union ACORN found that 48% of private renters had received a rent hike from their landlord since January 2021. Some increases were as high as 67%. In a cost of living crisis, that is fuelling poverty and homelessness. Will the Government act now to freeze rents, allowing vital breathing room while more permanent solutions to tackle spiralling housing costs are devised?

Felicity Buchan Portrait Felicity Buchan
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In the UK, rent increased by 4.4% in the year to January 2023. We are clearly aware that there is a lot of pressure on household budgets, which is why the Treasury put together an enormous £37 billion cost of living package in 2022-23. A further £26 billion will be available in the coming year.

Lindsay Hoyle Portrait Mr Speaker
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I call the shadow Minister.

Paula Barker Portrait Paula Barker (Liverpool, Wavertree) (Lab)
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More than 40 households have been served with a section 21 notice every single day since the Government first announced their intention to scrap such notices. That is a total of nearly 53,000 households, and the number is rising. I must sound like a broken gramophone record, but the situation out there, in the real world, is desperate for so many people at the sharp end of the private rented sector. The Opposition are ready to support them. Enough of the talking: when can we finally expect the Government’s renters reform Bill to be put to the House?

Felicity Buchan Portrait Felicity Buchan
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The Government have a manifesto commitment to abolish section 21, and we will do so as soon as parliamentary time allows. We have just finished the consultation on the decent homes standard, which concluded in mid-October. It is important that we get this legislation right, and we intend to do so.

John Penrose Portrait John Penrose (Weston-super-Mare) (Con)
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4. What assessment he has made of the impact of variations in staffing and resources on the effectiveness of local trading standards teams.

Holocaust Memorial Day

Felicity Buchan Excerpts
Thursday 26th January 2023

(1 year, 3 months ago)

Commons Chamber
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Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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It truly is an honour and I feel humbled to reply to this powerful and moving debate. I truly think that we have seen the Chamber at its best: serious, compassionate, collegiate and learning from the past, but looking to the future. I start by paying tribute to my right hon. Friend the Member for Bromsgrove (Sajid Javid) for securing this debate and for his powerful speech that set the right tone. I also pay tribute to him as the first Muslim to start this debate.

There have been so many powerful speeches. I feel bad at mentioning just a few, but I start by paying tribute to the maiden speech from the hon. Member for Stretford and Urmston (Andrew Western). It was an assured performance. I am delighted to hear that he has interests in housing, as I am one of the housing Ministers. I look forward to getting to know him in the future. There have been so many powerful testimonies about family members and constituents. I pay particular tribute to the right hon. Member for Barking (Dame Margaret Hodge), who gave such moving testimony about her own grandmother. She also talked about Frank Foley in the British embassy in Berlin, who bent the rules to get thousands of Jews out.

I pay tribute to the Father of the House, my hon. Friend the Member for Worthing West (Sir Peter Bottomley) who talked about his own extended family. I thank my right hon. Friend the Member for Preseli Pembrokeshire (Stephen Crabb) who talked about the importance of upcoming Bills such as the boycott, divestment and sanctions Bill and the holocaust memorial Bill. The hon. Member for Warrington North (Charlotte Nichols) gave a powerful speech, and I was struck by her words that we need to remember for the future. My right hon. Friend the Member for New Forest East (Sir Julian Lewis) talked movingly about his staff member Nina Karsov, who works here on the estate. She was thrown from a train as a two-year-old on the way to Treblinka, somehow survived, but later was imprisoned for two years in communist Poland. If anything does, that shows that these tragic and dreadful events are not one-offs, but sadly happen again.

My right hon. Friend the Member for Beckenham (Bob Stewart) gave an immensely powerful speech talking about his time as the United Nations commander in Bosnia, where he was witness to the genocide at Ahmići. He rightly said that ordinary people suffer, but they also carry out such atrocities.

My right hon. Friend the Member for Dumfriesshire, Clydesdale and Tweeddale (David Mundell) and the hon. Member for East Renfrewshire (Kirsten Oswald) talked powerfully about Jane Haining, the only Scot to die in Auschwitz. Her devotion to the children under her care was truly remarkable. My hon. Friend the Member for Meriden (Saqib Bhatti) talked about his constituent Paul Oppenheimer, an ordinary man with an extraordinary experience. I was struck by the words of my hon. Friend the Member for Harrow East (Bob Blackman), who said how difficult it was to conceive of the numbers—6 million is a number, but it represents real people.

I was struck by the words of my right hon. Friend the Member for Chipping Barnet (Theresa Villiers), who talked about the enforced starvation of Ukrainians under Stalin in the Soviet Union. Many hon. Members talked about the importance of education, including my hon. Friend the Member for Worcester (Mr Walker) and the hon. Members for Strangford (Jim Shannon) and for Birmingham, Selly Oak (Steve McCabe). I pay tribute to my hon. Friend the Member for West Bromwich East (Nicola Richards), who talked powerfully about education. I was struck by her words,

“whoever listens to a witness becomes a witness”.

By joining and by contributing to this debate we are all playing our role in keeping the memory of the holocaust alive.

In the United Kingdom tomorrow, on Holocaust Memorial Day, we remember the 6 million Jewish men, women and children murdered during the holocaust. We remember hundreds of thousands of Roma and Sinti; the 250,000 disabled people who were murdered, and many more sterilised; the 10,000 to 15,000 men accused of homosexuality who were sent to concentration camps, and up to 40,000 more who were brutally mistreated in prison. We also remember the 1.5 million to 2 million murdered in Cambodia; the 8,000 Muslim men and boys murdered in Srebrenica; the 1 million Tutsi murdered in Rwanda; and the 100,000 to 400,000 men, women and children murdered in the ongoing conflict in Darfur, which the hon. Member for West Ham (Ms Brown) talked powerfully about.

As we have heard, the theme of this year’s Holocaust Memorial Day is “ordinary people”. Thankfully for all of us, there have been and are so many ordinary men and women willing to stand against hatred, and those who demonstrated extraordinary bravery in their efforts to protect and save Jews. Their selfless acts represent the best of humanity. Two women who epitomised that selflessness were Ida and Louise Cook. Between 1934 and 1939, these two women were regular visitors to the opera houses of Germany and Austria. But they also went there to save Jewish lives. They said,:

“The funny thing is we weren’t the James Bond type. We were just respectable Civil Service typists.”

When asked why they did it, they replied,

“because it was the right thing to do, nothing more, nothing less.”

There are countless other examples from many more genocides and tragedies. Those people are beacons of inspiration for us all. They should serve as a powerful reminder to everyone that people have choices. Unfortunately, just as there were people who showed the best of us, there were ordinary people who actively participated or were complicit. The choices that people make across the world today, tomorrow, next week and next month are the choices that will help us to live in a world without genocide. We would all like to think that we would have stood up as one of the “extraordinary”, but it is important to realise that we all have the capacity to look the other way.

I want to touch briefly on two topics, one of which is the UK holocaust memorial and learning centre, which the hon. Member for Nottingham North (Alex Norris) mentioned. I am delighted to say that the UK Government are committed to the creation of a new national memorial and that, at Prime Minister’s Question Time yesterday, the Prime Minister confirmed that the Government intend to bring forward legislation to remove the statutory obstacle to the memorial being built in Victoria Tower Gardens. We will do that as soon as parliamentary time allows.

It would be remiss of me not to mention antisemitism in this debate. Antisemitism and hatred did not end with the defeat of Nazi Germany. We have heard that just last week, the Community Security Trust—the UK’s leading organisation monitoring antisemitism—published a report outlining a 22% increase in antisemitism on university campuses in 2020 to 2022 compared with the two years prior to that. That is truly unacceptable.

I pay tribute to the Holocaust Memorial Day Trust and its CEO, Olivia Marks-Woldman, to the Holocaust Educational Trust and its CEO, Karen Pollock, and to their teams. I should add that the International Holocaust Remembrance Alliance, of which the UK was a founding member, conducts vital work to strengthen, advance and promote holocaust education and remembrance. The Government are proud to have backed the IHRA’s working definition of holocaust denial and distortion in 2013, its working definition of antisemitism in 2016 and, more recently, its working definition of anti-Roma racism in 2020. The UK has the honour of chairing the IHRA next year, and I thank those working hard behind the scenes to ensure its success.

Julian Lewis Portrait Sir Julian Lewis
- Hansard - - - Excerpts

Given that the Minister mentioned antisemitism in universities, may I draw her attention and the attention of the House to the excellent work of the Council for At-Risk Academics, which was founded in 1933 to rescue eminent academics who were being barred from German universities and has functioned ever since? Tomorrow, I hope to meet a young female academic who has been enabled to come to the University of Southampton by CARA, doing the work that it started back then. A lot of good work goes on in universities, including more than 100 of them affiliated to CARA that fund CARA fellowships to enable rescued people to continue with their academic career and one day, hopefully, go back to a free Afghanistan, among other places.

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I thank my right hon. Friend for updating the House on that important work.

Charlotte Nichols Portrait Charlotte Nichols
- Hansard - - - Excerpts

I am grateful for some of the actions being taken by His Majesty’s Government that the Minister has outlined, but I want to push her on one more. In 1988 the Conservative Government set up the Hetherington inquiry, which led to the War Crimes Act 1991. That meant that for the first time, Nazi war criminals living in the UK could be prosecuted for war crimes, but those prosecutions have rarely taken place. I gave evidence in my speech of cases where the police, the CPS and British intelligence services covered up Nazi war criminals living in the UK. Could the Minister commit to making representations to His Majesty’s Government for an inquiry into this, as called for by the Board of Deputies, as one of the actions to take away from today, so that we can learn from this and ensure it never happens again?

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I thank the hon. Lady for her contribution. In the interest of giving my right hon. Friend the Member for Bromsgrove some time, I suggest that we sit down and talk about that following the debate.

We cannot allow one of the darkest chapters in history to be forgotten. I am reminded of the words of the Spanish philosopher George Santayana, who said in 1905:

“Those who cannot remember the past are condemned to repeat it.”

Nigel Evans Portrait Mr Deputy Speaker (Mr Nigel Evans)
- Hansard - - - Excerpts

Before I call Sajid Javid, may I say what an honour it is to have chaired this debate? I thank all hon. Members who have taken part. A few years ago, I went to Poland to visit Auschwitz. I cannot hear the haunting but brilliant theme music to “Schindler’s List” without reflecting on that visit and the possessions of those who had their lives brutally cut short in that concentration camp by acts of extraordinary evil. We remember them on Holocaust Memorial Day today, and we remember the extraordinary acts of courage of people who helped to defeat that regime and of people today who suffer at the hands of other rotten regimes around the world.

Housing Association Tenants: Complaints Mechanisms

Felicity Buchan Excerpts
Monday 23rd January 2023

(1 year, 3 months ago)

Commons Chamber
Read Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
- View Speech - Hansard - -

It is a privilege to serve under you, Mr Deputy Speaker. This is an incredibly important issue: social housing is certainly very important for me. I have a lot of housing associations in my constituency of Kensington, and of course I also have Grenfell Tower in my constituency, so I want to work very collaboratively with the hon. Member for Warwick and Leamington (Matt Western), whom I congratulate on securing the debate. I also thank the other Members who have stayed late for the Adjournment.

I want to work collaboratively, because there is no question that we want all tenants to be living in safe and decent homes, and to be treated with dignity and fairness. I am grateful for the chance to talk about what we are doing to support the many thousands of housing association tenants in this country. The fire at Grenfell highlighted major failures, and in the aftermath of that fire we empowered tenants, helping them to make their voices heard. However, the tragic death last year of Awaab Ishak as a consequence of the untreated mould in his home showed that we needed to go further and faster to make sure that residents in social rented housing are safe in their homes, and know where to go to complain when they do not get the answers that they need from their landlord.

I shall go through what we are doing. The Social Housing (Regulation) Bill is clearly important. We introduced this landmark legislation to drive up standards and reform the regulation of social housing through tougher consumer powers, greater enforcement tools to tackle failing landlords, and new responsibilities for social landlords. The Bill will give powers to the regulator so that it can issue unlimited fines to failing landlords, enter properties with only 48 hours’ notice, and make emergency repairs where there is a serious risk to tenants. The Bill includes improvements to the housing ombudsman service, helping residents to know and exercise their rights. It will ensure that the ombudsman has the legal power to issue a code of practice on complaint handling, and that it will consult on that code, then monitor the compliance of member landlords with the code. The Bill also strengthens the ombudsman’s power to issue orders to landlords to review their policy in relation to a complaint.

A good complaints system starts with the response of landlords. Any resident who is not satisfied with the services of their landlord should, in the first instance, raise a complaint with them. All landlords have a responsibility to deliver a quality service to their residents. They are obliged to have complaints processes that are easy to use, fair, and designed to put things right. If, after the landlord’s complaints process has been completed, the complaint has not been resolved or the tenant is not satisfied with the response, that resident can escalate their complaint to the housing ombudsman, which will investigate and make a determination. The housing ombudsman may issue orders or make recommendations, and publish to say that the landlord has not complied with its determination if it considers it appropriate to do so.

Iain Duncan Smith Portrait Sir Iain Duncan Smith
- Hansard - - - Excerpts

That sounds good, but the truth is that it does not happen. Instead, landlords are relentless in putting up service charges without much explanation, while tenants are concerned because their windows do not fit, or, if there is a unitary boiler, it does not work properly, or they have mould in their rooms. It takes forever to get that done, but if they miss their service charge date, the landlord is on to them like a shot. This needs to be connected somehow so that landlords do not impose service charges if service does not happen.

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

There is no question but that enforcement is very important when it comes to housing. The purpose of the Bill is to tie things together. What we want to see is practical change on the ground, and I am happy to talk to my right hon. Friend about his suggestions. We need to ensure that we not only talk a good game but get the right delivery.

Matt Western Portrait Matt Western
- Hansard - - - Excerpts

I echo the point made by the  right hon. Member for Chingford and Woodford Green (Sir Iain Duncan Smith). How does the Minister envisage this will work on the ground? What role will local authorities and fire and rescue services have in establishing that these properties are safe and fit?

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

We are beefing up the powers of the ombudsman and the regulator. We will have very close interaction between the ombudsman and the regulator, and we are encouraging an environment in which unacceptable behaviour towards tenants will not be tolerated. We are about to embark upon a large marketing campaign—we have already run awareness campaigns—so that tenants are aware of their rights and of where to go.

The housing ombudsman’s complaint handling code was introduced in July 2020 to enable landlords quickly to resolve complaints raised by their residents, and to apply the learnings from those complaints to help to deliver improvements. Any failure to act on a complaint handling failure order could result in the ombudsman taking further action, such as a referral to the landlord’s governing body, or the regulator of social housing ordering the landlord to publish details of its failure to comply and/or publishing a special report on the landlord’s non-compliance.

The housing ombudsman scheme was revised in September 2020 to enable further investigation of systemic issues for the first time. The ombudsman is now able to look beyond individual disputes to the wider and deeper issues responsible for generating complaints so that we can, in turn, seek to address these issues. It is vital that the ombudsman is as efficient as possible, and it has delivered better service for social housing residents year on year, even though the number of complaints has been rising, partly because of our information and awareness campaigns.

Jim Shannon Portrait Jim Shannon
- Hansard - - - Excerpts

On the process for making the complaint and the referral to the ombudsman for her or his determination, what is the timescale? Many people may want things to be done quickly. Is it possible to have a timescale?

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I could not agree more. We would like as many cases as possible to be resolved between the resident and the landlord, but I have the numbers. The ombudsman’s average handling time in 2020-21 had gone down to 5.2 months. Obviously, we want resolution with the landlord, but the ombudsman can be called and can give advice all the way through the process. One does not have to wait until the ombudsman’s ultimate determination.

We have also simplified things when it comes to accessing the ombudsman. From 1 October 2022, social housing residents with unresolved complaints have been able to access the housing ombudsman directly without having to go through a designated person, such as a Member of Parliament.

I am conscious that we do not have much time, but I want to talk about a few particular things. First, in March 2022, we set out a new policy of naming and shaming substandard social landlords, with the Government exposing those landlords that have either been found guilty by the ombudsman of severe maladministration or have been adjudged to have breached consumer standards. To date, 18 landlords have been named in this way.

In the case of Rochdale Boroughwide Housing, which was responsible for the home in which Awaab Ishak lived, the Government have clearly gone further and withheld funding allocated under the affordable homes programme until the landlord can prove its housing is fit for purpose.

On Awaab’s law, we are considering how to make further changes to regulation. The Government strongly back the spirit of the proposals in Awaab’s law, for which Awaab Ishak’s family, the Manchester Evening News and Shelter are petitioning. It aims to make sure that landlords respond to complaints about damp and mould quickly and with proper regard to the risk to health. We are working through the specific recommendations to consider how changes could be made as soon as possible.

The hon. Member for Warwick and Leamington touched on professionalisation. We are improving the way that landlords treat their residents. The professionalisation review, which launched in January 2022, will drive up standards by ensuring that social housing staff are better equipped to support residents, deal effectively with complaints, and make sure that homes are of good quality.

Awareness campaigns are important. Social housing tenants need to know what tools are available to them so that they can make complaints and, most importantly, have their properties remediated. We are now planning another targeted £1 million campaign that will include a media campaign, as well as upskilling third parties who interact with tenants. That will help to ensure that everyone living in the social housing sector knows their rights, knows how to sound the alarm when their landlord is failing to make the grade, and knows how to seek redress without delay.

Taken together, we are putting in place a robust and effective regime where complaints are treated with seriousness and tenants feel empowered to act. Given the stories that we have heard this evening, however, it is clear that we have further to go. The Government recognise that, which is why we are introducing the Social Housing (Regulation) Bill and are determined to get it right.

The changes that we have made are beginning to have an impact, and each step moves us closer to the situation where social housing residents are living in the homes that they deserve to live in. Let us be in no doubt that the Government are committed to improving the situation of tenants. As I have said, everyone deserves a decent and safe home, and to be treated with dignity and respect.

Question put and agreed to.

Supported Housing (Regulatory Oversight) Bill

Felicity Buchan Excerpts
Clive Betts Portrait Mr Betts
- Hansard - - - Excerpts

I echo the comments of the hon. Member for Harrow East, my honourable Select Committee friend. We worked together closely on the Bill, as did the whole Select Committee; our report on the issue was unanimous. We described what we saw, which—notwithstanding the excellent provision that does exist in the sector—is a system and a delivery of service that is in many respects a complete mess. We saw appalling examples of accommodation that was not fit for purpose, and that the supposed support in this supported accommodation did not exist, consisting as it did of a “support worker” opening a door and shouting up the stairs, “Are you alright, then?” It was absolutely dreadful.

What was in some ways even worse is that the taxpayer was paying millions of pounds for this service, although the Department for Work and Pensions could not actually tell us how much. In the end, though, the Committee is not asking for more money. We are saying that the money that is there could be spent an awful lot better. Delivering to very vulnerable people a better service than they are currently getting and improving the lives of people in communities that have been blighted by this are the objectives we have in mind for the legislation. We do not want to drive out good providers or close down good accommodation. We want to get at the rogue providers who operate scams to make millions of pounds out of housing benefit at the expense of vulnerable people who are not getting the service they deserve.

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
- Hansard - -

It is a great pleasure to serve under your chairmanship, Mr Efford. I thank all Members who have joined us this morning, including my hon. Friend the Member for Harrow East, whom I congratulate on reaching Committee with the Bill. I agree with both what he said in his introduction and the comments from the hon. Member for Sheffield South East.

Supported housing is a vital safety net for many people, enabling them to live independently with some support. There are many excellent examples of supported housing providing support for people experiencing homelessness, older people, people with a disability and those suffering from mental ill health, to name but a few, but as we are all aware, there are rogue landlords operating supported housing schemes. Those landlords are exploiting the vulnerable people they are supposed to be helping. This is completely unacceptable. We must continue to deliver a clear message to those providers: their time is up.

This Bill, which the Government support, includes a range of measures to drive out rogue providers and drive up the quality of supported housing. It is a very important measure that comes after many Government interventions. In October 2020, we published the national statement of expectations setting out the Government’s vision for quality supported housing. In the same month, we launched the pilots, and in March 2022, following the evaluation of the pilots, we announced our intention to bring forward regulations. I am delighted that my hon. Friend the Member for Harrow East has come forward with his Bill. We have also announced that over the next three years we are expanding the pilots to 22 new local authorities, with a further £20 million programme of support. The Government are sending a clear message: we will not tolerate abuse of the supported housing system. Time is up for rogue landlords.

Clause 1 places a duty on the Secretary of State to set up a new advisory panel and to appoint a chair to the panel through consulting the members. The new panel will advise on the design and implementation of the measures in the Bill. It will be able to take a strategic view of our plans, as well as undertake its own work related to supported housing. This is an excellent opportunity to bring together key stakeholders to share their expertise and to advise the Government. The advisory panel will give Government direct access to stakeholders and their knowledge of the sector at a crucial time when we will be consulting on how best to deliver and implement the measures in the Bill. The panel will consist of those with an interest from across the supported housing sector, including but not limited to those who represent the interests of registered providers, local housing authorities, charities providing supported housing and residents of supported housing. I look forward to convening the panel at the earliest opportunity.

Bob Blackman Portrait Bob Blackman
- Hansard - - - Excerpts

I thank the Minister for her remarks and her support for the Bill generally. I also thank the hon. Member for Sheffield South East, the Chair of the Select Committee, for the inquiry we jointly conducted. This is a very important element of getting the advice that the Secretary of State will need on policy. The one area where there was discussion was the appointment of the chair of this panel, which I think it is important. It is now down to the Secretary of State to make the appointment, but the chair could be a member of the panel who already has expertise and is quite capable. I think enough has been said about this clause, but I will have more to say as we proceed.

Question put and agreed to.

Clause 1 accordingly ordered to stand part of the Bill.

Clause 2

Local supported housing strategies

Question proposed, That the clause stand part of the Bill.

--- Later in debate ---
I agree completely with my hon. Friend the Member for Harrow East that it would be surprising if an area found that it did not have any need to provide supported accommodation. When it comes to that accommodation, we often focus on particular vulnerable groups, perhaps those who are on the edge of rough sleeping, but there is excellent provision in other areas—for example, for those with long-term learning difficulties. The provision of exempt supported accommodation for them, or for elderly people, is critical, and there is almost certainly a need for it across the country. Clause 2 will focus people’s minds, and it is incredibly important.
Felicity Buchan Portrait Felicity Buchan
- Hansard - -

Under the Bill, local housing authorities will have a duty to carry out a review of supported housing provision in their districts and publish a strategy, which will be updated every five years. The strategies sit outside the enforcement mechanisms in the Bill, but they will be an equally important part of our approach. The supported housing oversight pilots demonstrated the real value of local needs assessments and strategic plans, which enabled local authorities to better understand what type of supported provision was being offered in their area, who provided it and the quality of it. The pilots also showed that strategic planning helped local authorities to better understand the mix of residents that providers are accommodating.

The strategies that the Bill will introduce will include an assessment of the current availability of supported housing in a local housing authority’s district and an assessment of the likely future need for supported housing. The strategies will sit alongside and complement existing strategies, such as those on domestic abuse. Guidance will be published to ensure that those are produced in a consistent way that enables a national picture to be built up. We will incorporate best practice insights from the pilot local authorities to ensure the strategies are designed in the most useful and beneficial way. They will help local authorities to make evidence-based decisions about their support housing provision. When combined with other elements in the Bill, they will empower local authorities to take the right decisions for their areas.

In addition to those local strategies, which will provide useful information at a local level, the Government also have research under way. The hon. Member for Sheffield South East will be glad to hear that we commissioned the research from Sheffield Hallam University. It will provide an up-to-date estimate of the size and cost of the supported housing sector across Great Britain, as well as estimates of future demand. I agree that data on supported housing needs must be improved, and I heard that message from a number of Members on Second Reading. Better data will give the Government and local authorities greater awareness of the supported housing already being provided, where providers are operating and the residents that they are housing.

Eddie Hughes Portrait Eddie Hughes
- Hansard - - - Excerpts

This is perhaps not something that we need to consider in this Committee, but it was raised at the Select Committee. It is a bit of an omission on the Government’s part, collectively, that we do not know, at the press of a button, the number of people and the cost associated with supported housing. It would be lovely if, at some point in the not-too-distant future, there were a marker on Government databases that said, “This is a supported housing claim.” Then a single authority could at any point ask how many supported housing claims it has. We would not need extensive research from Sheffield Hallam and others; we would just press a button, get a report and know where we were.

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I absolutely agree with my predecessor, and I thank him for all his work on the Bill. I agree that we need better data. I reassure him that we are working alongside the DWP so that we are much more in touch with where supported housing is and where housing benefit is being paid to it.

The DWP has already made changes to the way local authorities provide housing benefit data on supported housing claims by including flags in the collection system. That is for new housing benefit claims, so it will take time for this to work its way through the system and have data over time.

We are collectively in agreement that data needs to be improved. The supported housing strategies will be vital in maintaining a clear picture of supported housing provision and future need across England. When combined, these improvements in data and the introduction of strategic plans will help to create a clearer national picture of the supported housing provision across the country.

Bob Blackman Portrait Bob Blackman
- Hansard - - - Excerpts

I thank the Minister for setting out the position that the Government will take. Clearly, as Members have said, the most important thing here is to gather the data and information and ensure that we have a strategy for dealing with the type of appropriate accommodation.

One thing that escaped me during my introduction is that there are certain aspects—for example, those vulnerable people fleeing domestic abuse—where we must be cautious about what data is released and made available. That is one reason why it must be clear that guidance from the Secretary of State can be issued to local authorities appropriately. That, of course, would then be a requirement on a local authority to take certain actions.

Question put and agreed to.

Clause 2 accordingly ordered to stand part of the Bill.

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None Portrait The Chair
- Hansard -

I call the Minister.

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

Thank you. I appreciate the warm words about my longevity.

None Portrait The Chair
- Hansard -

Order. I apologise, Minister; permit me to interrupt. Paulette Hamilton wanted to speak.

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Paulette Hamilton Portrait Mrs Hamilton
- Hansard - - - Excerpts

I am learning, Mr Efford.

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I agree with the comment from my hon. Friend the Member for Harrow East that it is critical that we get this right. The consultation process is critical to the Bill. We need to avoid unintended consequences.

I will start with amendment 1, which would enable the Secretary of State to enforce the supported housing standards in the same way as housing health and safety is enforced in private housing currently, if he chose to do so. Under the Bill as drafted, local housing authorities will have powers to enforce the new national supported housing standards through a licensing scheme, should they choose to run one. We will issue guidance to sit alongside the licensing regime—following the regulations being made—to ensure that local authorities that choose to run a licensing scheme do so in a consistent way.

Critically, we will consult, under the duty set out in clause 6, on the effectiveness of the licensing regime as a method to enforce the national supported housing standards, as well as on additional ways through which to enforce the standards. The amendment would overlap with the consultation duty in clause 6 and pre-empt the results of that consultation, by putting forward a ready-made solution.

I have been clear that the Government’s priority, in deciding on the detail of implementing the measures set out in the Bill, is to listen carefully to the concerns of the supported housing sector and its residents. We all want to avoid any unintended consequences.

Eddie Hughes Portrait Eddie Hughes
- Hansard - - - Excerpts

Yesterday I met Kate Henderson and Sue Ramsden from the National Housing Federation, and it seems to me that there is tremendous support for the Bill across the housing sector. There is a great will to work collectively to ensure that there are no unintended consequences and to drive out the rogue landlords. Has the Minister had that experience herself with the sector?

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

Absolutely. I think that the sector is very supportive of what we are doing with this private Member’s Bill. There is some concern about unintended consequences, and that is why consultation will be key.

I would be happy to discuss the amendment further with the hon. Member for Sheffield South East as an option in the consultation document, rather than setting it out in the Bill. I urge him to withdraw his amendment.

Clive Betts Portrait Mr Betts
- Hansard - - - Excerpts

Given that assurance, I will not press my amendment. I look forward to further consultations on it.

None Portrait The Chair
- Hansard -

Thank you, Mr Betts—

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I have finished on amendment 1, but I have not got to amendment 2.

None Portrait The Chair
- Hansard -

I beg your pardon. I was trying to move you on—we are nearly 40 minutes in and only on clause 3!

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

On amendment 2, it is unusual for the Government to be required, in a Bill, to make progress reports on individual Bill measures in the way proposed in this amendment. Clearly, there are already well established methods for holding Government to account—including by inviting or calling Ministers to one’s Select Committee. However, there is a requirement in relation to the licensing regulations—this is in clause 4(2)—for the Secretary of State to give a progress report if he has not put in place the licensing regulations after 12 months.

Today, I can give an oral commitment here in Committee that if that clause is triggered, we will also give an update on the national supported housing standards at the same time. On that basis, I ask the hon. Gentleman to withdraw his amendment.

I turn to clause 3 stand part. Clause 3 enables the Secretary of State to prepare and publish new national supported housing standards. The standards will cover both the adequacy of the accommodation and the quality of the care, support or supervision provided. They will be enforced through the licensing schemes to ensure that only those who meet the standards will be granted a licence.

To take up the point made by my hon. Friend the Member for Dover, our intention is firmly to work with DWP to look to align the national housing standards with housing benefit. I absolutely agree with her that we need to cut out the financial incentive for rogue operators. I reassure her that I had a conversation yesterday with my opposite number in DWP and we are fully aligned with those objectives.

Clive Betts Portrait Mr Betts
- Hansard - - - Excerpts

I accept the Minister’s assurances that when producing the report relating to licensing, as detailed in clause 4(2), she will also publish an update on progress with national housing standards. On that basis, I beg to ask leave to withdraw the amendment.

Amendment, by leave, withdrawn.

Clause 3 ordered to stand part of the Bill.

Clause 4

Licensing Regulations

Question proposed, That the clause stand part of the Bill.

--- Later in debate ---
Clive Betts Portrait Mr Betts
- Hansard - - - Excerpts

I will speak to amendment 3 and raise a couple of other issues relating to the provisions under consideration.

On amendment 3, during our Select Committee inquiry one of the issues we heard from those concerned was how individuals got into exempt accommodation and how often people with very different needs—and sometimes very different but challenging behaviour—get put together in a completely inappropriate way. The worst examples were of women fleeing domestic violence being housed in the same building as people who have been perpetrators of that violence in the past. We heard about people trying to give up an addiction who were housed in the same building as people with a track record of dealing drugs. It was simply not appropriate; there is no control over who goes where. Gumtree and Facebook were regular means by which individuals accessed exempt accommodation. That was not satisfactory.

The standards to be enforced are set out in clause 5(3). Everyone agrees that licences should cover the standards of accommodation, as well as the use of the accommodation, the provision of care—or lack of it in some cases—and compliance with the national supported housing standards. The one thing the Bill is missing is the issue of access to that accommodation. That is why I put into amendment 3 words about,

“conditions relating to the assessment of the needs of persons who are residents or potential residents of supported exempt accommodation.”

We should take account of people’s needs and ensure that in future housing people with completely different and often conflicting needs and lifestyles—such as the perpetrators of domestic abuse being housed with victims of domestic abuse—simply cannot happen.

I accept that the wording may not be completely correct. I am hopeful that the Minister will accept the spirit of what I am trying to put forward, if not the precise wording. I look forward to what she has to say.

I have two other points. As the hon. Member for Harrow East said, of key importance are clauses 4 and 5, on licensing. Clause 2, on local supported housing strategies, places additional requirements on local councils. Will the Minister confirm that those requirements will be considered as new burdens, and that appropriate discussions will happen with the LGA and councils about that?

Finally, one of the most appalling things we heard about in our inquiry was the scams that take place. In the end, we could improve the accommodation for the same money that has been spent, had it been spent better. One of the examples we heard was about the council leader in West Devon. Quite rightly, we have heard a lot about Birmingham—my hon. Friend the Member for Birmingham, Selly Oak was the first Member who came to me to say that this was a major problem that the Select Committee needed to look at—but we heard from the leader of West Devon about a portfolio of 12 properties that were sold to a special purpose vehicle for £6 million. On the same day, they were sold to an offshore investment company for £18 million. That is a £12 million profit for a portfolio of properties.

What is happening in many cases is that it is not property organisations that provide exempt accommodation. Organisations buy up these properties and rent them to an organisation—sometimes one they have created themselves as a subsidiary—that is not for profit. But that not-for-profit organisation is charged an enormous rent by the profit-making organisation, and that feeds through into the level of housing benefit that is eventually paid out on behalf of the occupiers of exempt accommodation. It is that sort of scam that needs to be stopped.

I would like to ask the Minister for some assurances, having looked at the wording in clause 5(5)(b) on

“removing or restricting an entitlement to housing benefit”

and limiting the rent. Will the Minister be looking to stop these sorts of scams by using the powers set out in the Bill so far?

Felicity Buchan Portrait Felicity Buchan
- Hansard - -

I will start with amendment 3, then move on to amendments 5 to 9, and then I will follow up on the points raised by hon. Members.

On amendment 3, the Government agree that it is vital that the needs of supported housing residents are properly assessed so that they get the help they need, and for supported housing to deliver the right outcomes. My original intention was to include the requirement for individual needs assessments in the national supported housing standards, as that will be a needs assessment and will cover the accommodation provided and the care and support package.

The hon. Member for Sheffield South East has raised an interesting point, and I agree that putting the measure on the face of the Bill may have some merit. However, more detail is needed to flesh out the amendment. It particularly needs to spell out what the needs assessment covers in more precise language and how it interacts with care, support and provision. I would be happy to talk more about the matter with the hon. Gentleman, and I am happy to consider making changes to be introduced by the Government on Report. On that basis, I ask him to withdraw amendment 3.

I understand that amendments 5 to 9, tabled by my hon. Friend the Member for Harrow East, are technical and are there to remove the Local Government Association from being named as a statutory consultee. The Government believe that “statutory” can remain on the face of the Bill in respect of amendments 5 to 8. I could go into more detail, but in the interests of time, and as this is a more technical matter, I ask my hon. Friend to withdraw the amendments to delete “statutory”, because we believe that removing it does not materially affect the duty being placed on the Secretary of State to consult the named organisations.

On amendment 9, I understand that the Local Government Association has requested this change. I am happy to support the removal of its name from the clause, but elsewhere in the Bill we have referred to “local housing authorities” and “social services authorities” and I am disinclined to introduce a third term. I propose to my hon. Friend that we work on an alternative, including local housing authorities or social services authorities, and that the Government will table that amendment on Report.

None Portrait The Chair
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Mr Betts, did you want to speak? I got the impression you did not want to get up.

Clive Betts Portrait Mr Betts
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I was hoping to say one or two things and that the Minister might respond to my points about new burdens and benefits.

Felicity Buchan Portrait Felicity Buchan
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I completely forgot; I was trying to rush through the amendments. My apologies.

First, on new burdens assessments, I confirm that an assessment will be made and that local authorities will get money for any new burdens. I anticipate that the new burdens will come about through setting up the strategies for the five-year period, and the initial set-up of the licensing scheme.

Secondly, I agree with the hon. Member for Sheffield South East that we cannot allow the scams to continue. It is an absolute outrage that public money is going towards rogue landlords when it should be used more effectively to help vulnerable people in society. That dovetails with the point, made by my hon. Friend the Member for Dover, that we need a linkage between housing benefit and the national supported housing standards. The hon. Member for Sheffield South East has my word that the Department for Levelling Up, Housing and Communities, working closely with the Department for Work and Pensions, will look to get rid of the scams. Clearly, it will take work and require a lot of deep analysis, but we are determined to look to make that linkage with the DWP.

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Natalie Elphicke Portrait Mrs Elphicke
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I am grateful for the opportunity to serve under your chairmanship, Mr Efford. I want briefly to explore the new provision on homelessness, the intent of which I wholeheartedly support.

The Bill has been introduced with a focus on the outrageous examples of rogue landlords, who must be dealt with. However, as we have explored in the Select Committee review, and in my own experience, some of the more mainstream providers, who we would otherwise think would be good providers in this space, have had situations in which they did not provide the right level of supported care for very vulnerable people. I want to explore with my hon. Friend the Member for Harrow East whether, in respect of the provision about whether the standard of care support and supervision is provided, the issue would be in the opinion of the person to whom the support or care is provided, rather than in the organisation’s opinion.

Let me give two brief illustrative examples. First, in my prior life I volunteered with a homeless night shelter. I worked in homeless support for a number of years. In the Dover Outreach Centre, which is a fantastic example of this kind of support, in a number of cases people found themselves back in homelessness because a respected local organisation that supports drug, alcohol and other situations found that those people were not suitable for their programmes and removed them from that accommodation after incidents of repeated alcohol or drug abuse. In such a situation, people need additional support or other organisations to help them; they are still in need, still vulnerable and still homeless. I am keen to ensure that the obligation to support would extend to situations where the programme that has been provided has not achieved the outcome of keeping that person from homelessness and has not got them on the road to being in a home.

My second point is that the son of a constituent of mine recently committed suicide, having been thrown out of supported exempt housing—again, in a situation where they had both physical and mental health needs. It was a complex situation, as is not unusual, and the case is subject to a coroner’s investigation, so I will not comment on the detail further, except to say again that if we are looking to ensure that there is a safety net of support for people in vulnerable housing and care situations, can we make sure that the legislation deals with those sorts of real-life situations, which can occur even in the best organised supported housing provider?

Felicity Buchan Portrait Felicity Buchan
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Let me start with clause 8, which commits the Government to reviewing the effectiveness of the licensing regulations on the condition and type of accommodation, and the provision of support, within three years of our making the regulations. Following the review, the Secretary of State must consider whether to introduce a new planning use class for supported housing.

An evaluation of the effectiveness of the licensing scheme will be extremely important. We need to keep the measures in the Bill under review and see whether further measures are necessary to drive out rogue landlords and drive up the quality of supported housing.

Steve McCabe Portrait Steve McCabe
- Hansard - - - Excerpts

The hon. Member for Harrow East spoke about the concerns around saturation when he was outlining the clause. Is not the other concern that by converting these properties we are destroying family homes, at the very time when one of the Government’s priorities is to generate more?

Felicity Buchan Portrait Felicity Buchan
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Yes, and that is precisely why we have decided to opt for a local licensing regime; we strongly feel that local authorities know their areas best and know where there is need.

Let me turn to the issue of homelessness. I thank my hon. Friend the Member for Dover for her comments. I send my sympathies to the family involved. I think that everyone, from all parties in the House, will agree that if vulnerable people find themselves in poor-quality supported housing, they should not be afraid to look for help. Residents should not fear being penalised for leaving poor-quality supported housing, whether it is poor because of the accommodation itself or because of the level of the support provided. The Bill clarifies the position for both residents and local authorities. The examples that my hon. Friend gave show the importance of consultation, which is fundamental to the Bill, because through consultation we will be able to set the national supported housing standards in such a way that they are applied fairly to all cases.

Bob Blackman Portrait Bob Blackman
- Hansard - - - Excerpts

I thank my hon. Friend the Member for Dover in particular for her intervention. I give her the assurance that the intention is that the individuals involved will determine whether they are leaving a property under those circumstances. The key is to prevent the local authority from automatically refusing someone accommodation or assistance. The Bill dovetails with the Homelessness Reduction Act 2017, which I piloted through some seven years ago now, to ensure that local authorities act appropriately when dealing with people who are homeless through no fault of their own. The whole point is to make it clear that they are not at fault by exercising this position. I thank the Minister for making clear her position on the planning issue. As I have said, my personal view is that we will require provision going forward, but let us establish the position.

On local licensing, we need to see a great deal of consistency across the country in the type of licensing policies that are implemented, so that national organisations are not having to cope with different licensing arrangements in different local authorities.

Question put and agreed to.

Clause 8 accordingly ordered to stand part of the Bill.

Clause 9 ordered to stand part of the Bill.

Clause 10

Sharing of information relating to supported exempt accommodation

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Bob Blackman Portrait Bob Blackman
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Effectively, the purpose behind clause 10 is as I outlined at the beginning. We are talking about some of the most vulnerable people in society. The people we are talking about are normally women, such as those fleeing domestic violence. We are talking about people that are mentally or physically ill; they may be recovering from all sorts of addictions. There can be a whole plethora of reasons why people are in supported housing. Data on that is sensitive and personal, so we must be very careful about how that data is shared and with whom it is shared. Often, we are talking about people who may have moved around from one authority to another. Essentially, clause 10 sets out the regime that will operate and the requirement that the Department will introduce regulations on how this should be handled.

This is going to be one of the most difficult areas of the regulation that will follow the Bill because it will have to cover a range of different types of information and of circumstances under which information can be transferred. It is absolutely vital to protect vulnerable individuals in society in this way.

Felicity Buchan Portrait Felicity Buchan
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As with amendment 2, which was about a reporting requirement for housing standards, I am prepared to give a commitment in this Committee: if we are required to report on licensing regulations after 12 months, we will include an update on the progress on information sharing powers. I agree with the hon. Member for Harrow East that we need to be sensitive about the sharing of information, given the involvement of people such as domestic abuse survivors. Information about their current residence is very sensitive, so, again, consultation is key. We may have to exempt certain groups, but it is an important clause.

Clive Betts Portrait Mr Betts
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I was hoping that the Minister would say something about reporting on progress, or how that might be done in due course.

Felicity Buchan Portrait Felicity Buchan
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I did make a—

None Portrait The Chair
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This will be an intervention, I assume. It is not for hon. Members to chair me. [Laughter.]

Felicity Buchan Portrait Felicity Buchan
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I did make a similar commitment to the one that we gave on the housing standards. To the extent that we are reporting on the licensing regulations after 12 months, we will include an update on the progress of information-sharing powers and on national housing standards.

None Portrait The Chair
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I feel like I am intruding on your private conversation. Sorry about having a formal procedure.

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Bob Blackman Portrait Bob Blackman
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Clauses 12 to 14 simply adapt the definitions for the Bill. I think they are uncontroversial and appropriate. Clause 13 is about other interpretations and clause 14 about the Bill’s commencement, extent and short title. They are essential clauses, but not controversial.

Felicity Buchan Portrait Felicity Buchan
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I agree with my hon. Friend that clauses 12 to 14 are relatively straightforward, but I want to make one point about clause 12, on the meaning of “supported exempt accommodation”. Several overlapping definitions of supported housing include two in housing benefit regulations: those for “exempt accommodation” and for “specified accommodation”. The Bill refers to the broader supported housing definition—of specified accommodation—as “supported exempt accommodation”.

Existing evidence points to the issues in supported housing typically occurring in housing provision that meets the “exempt accommodation” definition, so that is the current focus of the licensing scheme regulations. As I stated, there is a risk of loopholes, so we will consult on whether to expand the licensing scheme to cover all supported housing. The broader definition of “supported exempt accommodation” applies to the other elements of the Bill, including local authority strategic planning, information sharing and the national supported housing standards.

Bob Blackman Portrait Bob Blackman
- Hansard - - - Excerpts

I thank the Minister for the information on consultation. This is a key area. The sort of people we are trying to drive out of business will use every and any loophole there is, so getting the exact wording right is vital. I accept completely what my hon. Friend has said about the consultation.

Question put and agreed to.

Clause 12 accordingly ordered to stand part of the Bill.

Clauses 13 and 14 ordered to stand part of the Bill.

New Clause 2

Charter of Rights for residents of supported exempt accommodation

‘(1) A local housing authority in England must publish a Charter of Rights for residents of supported exempt accommodation (“Charter of Rights”).

(2) A Charter of Rights under subsection (1) must be published—

(a) within three months of the date on which this Act comes into force, and

(b) annually thereafter.

(3) A Charter of Rights under subsection (1) must contain—

(a) a statement of the rights of residents of supported exempt accommodation,

(b) a statement of the responsibilities of providers of supported exempt accommodation,

(c) information about support services for residents of supported exempted accommodation.

(4) In preparing a Charter, the local housing authority must consult—

(a) residents of supported exempt accommodation,

(b) providers of supported exempt accommodation, and

(c) civil society organisations.

(5) The Secretary of State must by regulations require a provider of supported exempt accommodation to—

(a) ensure that its staff are aware of the Charter of Rights published by the local housing authority,

(b) provide a copy of the Charter of Rights to every resident in the supported exempt accommodation it provides,

(c) have regard to the relevant Charter of Rights in exercising its functions.

(6) A statutory instrument containing regulations under subsection (5) may not be made unless a draft of the instrument has been laid before and approved by a resolution of each House of Parliament.’—(Kate Hollern.)

Brought up, and read the First time.

Clive Betts Portrait Mr Betts
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I beg to move, That the clause be read a Second time.

I am moving the new clause on behalf of my hon. Friend the Member for Blackburn (Kate Hollern), who tabled it. I will not spend long on this, but I promised that I would move it so that the Minister could respond.

The intention of the new clause is simply to put the needs and rights of those resident in supported exempt accommodation at the heart of our debate in Committee. In the end, that is what we are trying to do: provide better accommodation for people who are often in desperate and real need. I will not press this to a vote, but I want the debate to be about how the Minister might think the issues raised in new clause 2—on having the rights of residents recognised formally—will be best addressed in the Bill.

Felicity Buchan Portrait Felicity Buchan
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The new clause would require all local authorities in England to produce a charter of rights for supported housing residents. That seems to have significant risk of overlap with the national supported housing standards. For some of the reasons already outlined by my hon. Friend the Member for Harrow East, for local authorities each to produce their own charters would be unhelpful. We need consistency.

I make the point that while individual local authorities will decide whether they put in place a licensing regime, guidance will be issued to ensure consistency across the local authorities. We believe that the national housing standards will have a more consistent national approach, and an enforcement mechanism through licensing. We will therefore not support the new clause.

In answer to the hon. Member for Sheffield South East, vulnerable people should clearly be at the heart of our concerns. At the moment, unfortunately, in certain situations rogue landlords are paid too much Government money, and the Government need value for money for the taxpayer. Simultaneously, vulnerable residents are not getting the support that they need. I give the hon. Gentleman my assurance that vulnerable residents will be a major focus of our consultation, which will be there to ensure that their needs are met through the national supported housing standards.

Clive Betts Portrait Mr Betts
- Hansard - - - Excerpts

I accept the Minister’s assurances. I beg to ask leave to withdraw the motion.

Clause, by leave, withdrawn.

Bill to be reported, without amendment.

Oral Answers to Questions

Felicity Buchan Excerpts
Monday 9th January 2023

(1 year, 3 months ago)

Commons Chamber
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Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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5. What assessment he has made of the strength of the Union.

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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When we work together as one United Kingdom, we are safer, stronger and more prosperous. We are better able to tackle the big problems—from supporting families with the cost of living, to leading the international response to Russia’s war in Ukraine and to being a world leader in offering the vaccine to all our citizens. We are taking specific action in Scotland, Wales and Northern Ireland, including putting local voices at the heart of decision making.

David Linden Portrait David Linden
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Oh—is it still Monday? Six of the last seven polls in Scotland have shown majority support for Scottish independence. What does the Minister think is driving up that support? Is it the ignoring of the majority of pro-independence MSPs? Is it the assault on workers through the anti-trade union legislation coming forward? Or it just 12 long, brutal years of Tory rule, for which Scotland has not voted since the 1950s?

Felicity Buchan Portrait Felicity Buchan
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We respect the priorities of the Scottish people, who are focused on improving the NHS, on education, on tackling inflation and on getting a ferry that actually works and takes them to the islands. We will work in co-operation with the Scottish Government. We respect devolution and we want to work with them to implement the people’s priorities.

Alan Brown Portrait Alan Brown
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If the Government and the Minister, as a proud Scot, respect the wishes of Scottish voters, surely they will respect the votes in the last Scottish parliamentary election, which elected a pro-independence majority in Parliament. Also, an opinion poll last year showed that 72% of Scots want to remain in the EU—what has happened to respecting that wish? If this is a voluntary Union, what is the mechanism for the people of Scotland to demonstrate their consent or otherwise to staying in it?

Felicity Buchan Portrait Felicity Buchan
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I am very proud to be a Scots person. The hon. Gentleman mentioned the 2021 Holyrood elections: less than one third of the Scottish electorate voted for the SNP in that election.

Lindsay Hoyle Portrait Mr Speaker
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I call the SNP spokesperson.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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A guid new year tae yin and a’, and monie may ye see.

The Minister talks about Administrations working together, so how is it working together when the Government propose unpopular and extreme legislation, such as the proposed anti-strike legislation that they have trailed in the media, which no devolved Administration support and which has not been consulted on? How is that strengthening the Union?

Felicity Buchan Portrait Felicity Buchan
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This Government work tirelessly with the devolved Administrations. I have been in post for only a few months, and I have had two conversations specifically on Homes for Ukraine with the Scottish and Welsh Administrations. In the first three quarters of last year, there were more than 200 departmental meetings. The Prime Minister, within three weeks of taking office, met the First Ministers in Blackpool. That is the commitment of this Government.

Chris Stephens Portrait Chris Stephens
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If the devolved Administrations say no to the proposed anti-strike legislation, the Government will accept that then, will they not?

Felicity Buchan Portrait Felicity Buchan
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We have established procedures in place. We are there to discuss.

Mark Menzies Portrait Mark Menzies (Fylde) (Con)
- Hansard - - - Excerpts

4. Whether his Department is taking steps to reform the leasehold system.

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Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
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This Government have made an unprecedented commitment on rough sleeping and homelessness. We are investing £2 billion over three years. We do see seasonal fluctuations, but the rough sleeping numbers are at under 3,000 at the moment. Every single person sleeping rough is one too many, but we are very much on top of this.

Marco Longhi Portrait Marco Longhi (Dudley North) (Con)
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T7.   If we can spend huge sums of money housing people who come to this country illegally, as was attempted in a hotel in my constituency, how can it be remotely acceptable that we have a single rough sleeper on the streets of our country?

Felicity Buchan Portrait Felicity Buchan
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We are absolutely committed to ending rough sleeping. In September we came out with a strategy to end rough sleeping by the end of this Parliament. As I say, one person sleeping rough is one too many.

Wera Hobhouse Portrait Wera Hobhouse (Bath) (LD)
- View Speech - Hansard - - - Excerpts

T2. I am pleased that the Government have committed to banning no-fault evictions, but the law on illegal eviction must be reformed at the same time to stop frustrated landlords taking unjustified action against their tenants. The current law on illegal eviction is very difficult to understand and is rarely enforced. Can the Minister confirm whether the Government intend to reform the law on illegal eviction alongside banning no-fault evictions? If not, will she meet me to discuss the matter?

Felicity Buchan Portrait Felicity Buchan
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We have committed to taking a renters reform Bill through this Parliament. I am very happy to meet the hon. Member to discuss her particular issue.

Stephen Metcalfe Portrait Stephen Metcalfe (South Basildon and East Thurrock) (Con)
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T10.   Will the Minister update the House on his discussions with developers about replacing unsafe cladding? What process is in place to resolve disagreements between residents and developers when a dispute arises about the level of remediation needed, as has happened at Morello Quarter in Basildon?

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Tanmanjeet Singh Dhesi Portrait Mr Tanmanjeet Singh Dhesi (Slough) (Lab)
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Hard-pressed tenants in my constituency have been contacting me, worried about losing their homes and about unaffordable bills and rent. Well over three years after the Government promised to end no-fault evictions, when will they finally stop dithering and bring in the renters reform Bill?

Felicity Buchan Portrait Felicity Buchan
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The Government are giving unprecedented support to help with the cost of living. We have been very clear that we will bring in the renters reform Bill in this Parliament, as soon as parliamentary time allows.

Jonathan Gullis Portrait Jonathan Gullis (Stoke-on-Trent North) (Con)
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I believe a mistake was made when the levelling-up parks fund was announced, because Stoke-on-Trent did not get any money. When will the Minister correct that, so that I can put pump tracks in Middleport and at the old BMX track in Norton and Ball Green?

Ellie Reeves Portrait Ellie Reeves (Lewisham West and Penge) (Lab)
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Last month, 51,000 people came to the end of their placement under the Homes for Ukraine scheme, leaving them desperately needing somewhere to live. However, with the private rented sector unaffordable and council waiting lists already overwhelmed, families are having to choose between returning to a war zone and being homeless. What will the Government do about it?

Felicity Buchan Portrait Felicity Buchan
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We are delighted to have welcomed more than 150,000 Ukrainians into this country. We thank all the sponsors. On homelessness, 1,720 homelessness duties were owed to households who arrived under the Homes for Ukraine scheme. That is a small fraction.

Lindsay Hoyle Portrait Mr Speaker
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Let’s get the questions in, please.

Intergovernmental Relations Quarterly Report: Quarter 3 2022

Felicity Buchan Excerpts
Tuesday 20th December 2022

(1 year, 4 months ago)

Written Statements
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Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
- Hansard - -

Today, the Government published the report of our engagement with the devolved Governments in quarter 3 of 2022 on gov.uk.

The report covers a period where we have seen unprecedented events, and gives an insight into the extensive engagement between the UK Government, Scottish Government, Welsh Government, and Northern Ireland Executive between 1 July to 30 September 2022. During this reporting period the Governments collaborated on a number of areas, not least in organising the commemoration of the sad passing of Her Majesty The Queen.

The report is part of the Government’s ongoing commitment to transparency of intergovernmental relations to Parliament and the public. The Government will continue with publications to demonstrate transparency in intergovernmental relations.

[HCWS472]

Blackpool: Levelling Up

Felicity Buchan Excerpts
Tuesday 29th November 2022

(1 year, 5 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Felicity Buchan Portrait The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Felicity Buchan)
- Hansard - -

May I start by saying what a pleasure it is to serve under your chairmanship for the first time, Mrs Murray? I congratulate my hon. Friend the Member for Blackpool South (Scott Benton) both on securing the debate and, more importantly, on giving such an impassioned speech. It is clear that he is a tremendous representative for Blackpool, as is our hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard)—what a team! I reflect on the numbers that were mentioned: £237 million in additional funding for Blackpool and, including the support under covid, an additional £409 million. That is a record of which both Members of Parliament should be very proud. I must say that I am rather envious.

We are here today to talk about very important matters: the significant challenges and opportunities that Blackpool faces. I am grateful to speak on the Government’s levelling-up agenda, which is our ambition to spread investment, growth and opportunity across the UK to those towns, cities and areas that have been overlooked by successive Governments. As my hon. Friend the Member for Blackpool South rightly points out, Blackpool is a town with significant strengths and potential. There are almost 19 million visitors to Blackpool a year, and the tourism economy is worth more than £1.4 billion. Despite these strengths, we know that for too long Blackpool has been held back by deeply entrenched problems, and my hon. Friend listed many statistics showing the level of deprivation and the issues in health, local housing and living standards.

That is why the Government have been working in partnership with both Members of Parliament for Blackpool on the transformational regeneration of the town, supporting their vision for Blackpool to become a leading UK tourism destination and a good place to live and work, with improved jobs, housing and skills. Today, I am delighted to be able to talk about some of the successes we have seen and what we have achieved, and I will look to address the particular points that my hon. Friends raised.

To that end, I was delighted that earlier this month the Secretary of State for Levelling Up, Housing and Communities, my right hon. Friend the Member for Surrey Heath (Michael Gove), announced £40 million in funding for the relocation of the magistrates and county courts. Anyone familiar with Blackpool knows that the aging, outdated courts complex has persisted for decades. It was not only blighting the town but occupying land that had been earmarked for major commercial redevelopment. I am pleased that, working together with the Ministry of Justice, £40 million of funding is being used to create a new state-of-the-art court elsewhere in the town.

That means the Ministry of Justice can finally leave the outdated courts complex, freeing up the land to be redeveloped and enabling the growth-spurring regeneration scheme to go ahead as planned. That will create up to 1,000 new local jobs, while attracting an estimated 600,000 more visitors to the seaside town each year. What is more, the judicial system and its employees will be much better served by a modern, efficient new courts building.

That is not the only way that the Government are working with Blackpool to bring fresh investment and new job opportunities to the town. As part of our ambition to bring policy makers closer to the communities they serve, the Department for Work and Pensions and Blackpool Council will be constructing a new service hub in the centre of Blackpool. It will be home to up to 3,000 civil servants and only a short walk from Blackpool North station, in an area that is seeing a cluster of new developments, which promise to be transformative for the town.

It is also worth noting, as my hon. Friend the Member for Blackpool South did, that Blackpool is benefiting from just shy of £40 million of investment from our towns fund, which is being spent on a host of job-creating, tourism-boosting projects. As my hon. Friend will know, that includes rejuvenating the illuminations in order to attract more visitors to the town in the autumn and winter period, and support for a youth hub, giving more young people in the town vital access to jobs and training. To cater for businesses that are adopting hybrid models of working in the post-covid economy, the funding will also support the development of flexible managed workspace in Blackpool town centre.

My hon. Friend stressed the importance of housing. As Minister for housing and homelessness, I completely concur with him. I want the same level of ambition for Blackpool’s economy to be mirrored in improving the housing provision. At the moment, too many homes in Blackpool do not provide the safe and secure accommodation that residents expect or deserve. If we are truly to tackle deprivation and unlock Blackpool’s economic potential, we need to provide a wide range of quality homes across the public and private sectors—homes that cater for people at different stages of their lives. That is why, in March, we announced that Homes England, the Government’s housing accelerator, would work closely with the council to develop a transformative plan for reshaping the town, backed by £650,000 of new funding. I am pleased that that work is coming on in leaps and bounds, and my Department looks forward to examining the proposals when they are finished in the new year. Once we have seen them, we will sit down with my hon. Friends the Members for Blackpool South and for Blackpool North and Cleveleys, and I look forward to that conversation; it is clear that there is work to be done on housing in Blackpool.

To ensure that everyone has somewhere safe that they can call a home, we need to tackle rogue landlords both in Blackpool and elsewhere. We plan to do that with our reform of the private rented sector. I know that the Housing Secretary is very committed to that, and I am glad that my Department is already working with our partners to toughen enforcement on the minority of landlords who consistently break the rules.

Alongside our work with Homes England, in Blackpool we have announced £1.26 million of funding for an expanded local enforcement team, which will continue to take tough action against those who are not meeting existing standards, while proactively measuring landlords against the proposed future national standards. This enhanced inspection regime will tackle exploitation in the local private rented sector, driving up housing quality while protecting the most vulnerable. It will sit alongside a series of further pilots in other locations announced last week by the Secretary of State, to test ways of improving enforcement in the sector.

My hon. Friend the Member for Blackpool South talked about education and skills, which are clearly critical in Blackpool. The Government are exploring innovative ways of helping people get into work and build their skills through three pathfinder places, one of which is Blackpool. The idea behind the pathfinders is to bring together local delivery partners in skills and education to look at what skills local employers are looking for and how we most effectively build that skills base locally. This will ensure that the support available to people is more targeted and more relevant.

My hon. Friend asked about the levelling-up fund. I am sure he will appreciate that bids are currently being reviewed and I cannot comment on specific bids, but we will have clarity before the end of the year. I wish him and Blackpool every success with the bid. He talks passionately about it, and I am sure it is a good bid.

My hon. Friend the Member for Blackpool North and Cleveleys asked about the Cabinet Sub-Committee. I want to reassure him that Blackpool will continue to benefit from cross-ministerial deep dive and working together. Blackpool is a big priority of Government.

I finish by thanking everyone for their contributions today, and I thank my hon. Friend the Member for Blackpool South for securing the debate. It is a powerful reminder of how individual MPs can make such a difference to their constituencies, and Blackpool is fortunate to have these two MPs. I keep on coming back to the amount of Government investment that they have secured in their town. While I recognise that there are significant challenges in Blackpool, I believe that if local MPs and central Government work together with key local stakeholders, businesses and the council, we really can make a difference in Blackpool, leverage its unique strengths and restore pride to the town, so we can truly say that Blackpool is being levelled up and that people are proud and happy to work and live there. I commend both my hon. Friends.

Question put and agreed to.