Underpayment of Benefits: Compensation

Lindsay Hoyle Excerpts

Thursday 13th January 2022 Commons Chamber

[Several hon. Members rose—]

[Mr Speaker]

Order. May I just say to Members who were not present at the outset that they should not expect to be called, and ask them please not to try to take advantage? I call the Chair of the Work and Pensions Committee, Stephen Timms.

[Stephen Timms (East Ham) (Lab)]

I welcome this important report, and I thank you, Mr Speaker, for granting the urgent question.

What is the position relating to the payment of interest in cases such as this? The ombudsman found that these failings had had a severe effect on Ms U’s existing mental and physical health problems, and no doubt the same is true for quite a number of the other 118,000 people affected. Will the Department work out, proactively, who should be receiving compensation? One of the ombudsman’s recommendations is that the Department should report to the Select Committee on its progress in considering his report and the decisions that it makes on how to remedy its own failings. Will the Department accept the recommendation and report to the Committee, and if so, when can we expect that to happen?

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 13th December 2021 Commons Chamber

[Mims Davies]

We absolutely measure the outcomes of all our programmes, particularly the sector-based work academy programmes. Of course, skills are devolved in Scotland. In my recent engagement with the Welsh Government and at the Welsh Affairs Committee, I pointed out that outcomes are not measured in Wales. I think this is a thing we should be doing in all devolved areas.

[Mr Speaker]

We now welcome the shadow Minister to her new post. I call Alison McGovern.

[Alison McGovern (Wirral South) (Lab)]

Thank you, Mr Speaker. People across the country who have had a really hard time at work in the past year need DWP Ministers focused on their jobs. It will not have escaped your notice that it was reported over the weekend that the DWP has joined the last Christmas naughty list of Whitehall lock-ins during lockdown, but it is not me the Secretary of State should be apologising to—it is the more than 100,000 young people who will not be helped by the time the underperforming kickstart scheme comes to a close before Christmas. So may I ask the Minister: when kickstart comes to a halt and thousands of young people still need help, what then?

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[David Rutley]

Throughout our job network, our employer partnership teams and employment advisers are working closely with local employers to ensure that they help claimants understand how best to benefit from the recent positive changes to universal credit taper rates and work allowances. I am sure that my hon. Friend, with his fantastic shirt, will assist with his characteristic energy with this important task.

[Mr Speaker]

I think you need to go to Specsavers, Minister.

[Robbie Moore (Keighley) (Con)]

17. What support her Department is providing to young jobseekers.

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[Dr Coffey]

My hon. Friend, who is of course on the Select Committee, is very wise in her suggestions. That is exactly the sort of communications that we will be doing in the coming months. This is particularly of interest for people on working tax credits, where we know that the cliff edges, which my hon. Friend the Member for Lincoln (Karl MᶜCartney) mentioned, can be a real barrier to people working extra hours. Those sorts of communications programmes will be released as we continue to try to help more people into work and to progress in work as well.

[Mr Speaker]

I welcome the shadow Secretary of State to his new position.

[Jonathan Ashworth (Leicester South) (Lab/Co-op)]

Thank you very much, Mr Speaker. May I ask the Secretary of State about Christmas? My question is not what her latest recommendation is should I find myself under the mistletoe, or indeed whether she hosted karaoke Christmas parties in lockdown in her office, but a very simple one: how many children will go hungry this Christmas?

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[The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)]

We are doing a huge amount to increase the take-up of pension credit. I have met repeatedly with the BBC, and we have set up a pension credit taskforce which involves energy companies, the Local Government Association, various banks, BT and others. The reality is that pension credit take-up is increasing. It is also the case that we have never spent as much money on pensioners as we do now—up to £129 billion, of which the state pension is £105 billion—and pension credit is the highest it has ever been.

[Mr Speaker]

I call Jane Hunt. Not here.

[Rebecca Long Bailey (Salford and Eccles) (Lab)]

T3. With the omicron variant spreading rapidly it is more important than ever that we do whatever it takes to minimise transmission but, at £96 a week, our statutory sick pay is among the lowest in Europe and the TUC found last week that 647,000 workers in hospitality, retail, arts and entertainment do not even qualify. The result is either destitution or desperate workers taking risks. Will the Secretary of State commit to extending statutory sick pay to all workers and increasing it to the real living wage?

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 8th November 2021 Commons Chamber

[Guy Opperman]

Obviously, the hon. Gentleman did not listen to my earlier answer. This matter was addressed by the end of October. The reality of the situation is that the pandemic has caused delays to state pensions, with issues relating to illness, self-isolation, caring, training, location, staffing, equipment, recruiting. I could go on, but these matters are being addressed.

[Mr Speaker]

We now come to the SNP spokesperson.

[David Linden (Glasgow East) (SNP)]

There are not just delays to the state pension, but underpayments. The British Government are also set to hammer pensioners’ incomes, with a cut of £2,600 on average over the next five years as a result of their plan to break the pensions triple lock, which the House of Lords rejected last week with a majority of 102—led, indeed, by a Conservative. Will the Minister do the right thing and U-turn on his plans to scrap the triple lock on pensions? If not, is it not the case that the British Government just cannot be trusted with pensions, and that the only way to ensure dignity and fairness in retirement for Scots is with independence?

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[David Rutley]

Absolutely. I credit my right hon. Friend: I know that he has been a champion of improving the taper rate over many years, and it was a pleasure to work with him as a Parliamentary Private Secretary when he was Secretary of State for Work and Pensions. Now is the time for us to take forward opportunities for people, given the Budget measures that have been put in place, and help long-term unemployed people into work through the sector-based work academy programme and the restart programme, which the employment Minister—the Under-Secretary of State, my hon. Friend the Member for Mid Sussex (Mims Davies)—is taking forward with her characteristic verve and enthusiasm.

[Mr Speaker]

I call the Chair of the Select Committee on Work and Pensions.

[Stephen Timms (East Ham) (Lab)]

Unemployment support is now at the lowest level in real terms for more than 30 years, even though the economy has grown by more than 50% in real terms over that period. As a proportion of average earnings, it is the lowest ever—lower than when Lloyd George introduced unemployment benefit 110 years ago. Why has unemployment support been set at this historically extremely low level?

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 13th September 2021 Commons Chamber

[Mims Davies]

I am absolutely delighted about the impact of the kickstart programme. I went to an event at the Emirates this week where there were 1,400 people coming to find jobs that simply were not there before the start of the pandemic. It is absolutely right that we focus on the outcomes for young people. We have more than 288,000 roles out there for young people, and there are 69,000 people in those roles. That is success. There are traineeships and apprenticeships, and work through youth hubs, and we will find a path for them.

[Mr Speaker]

May I gently say that Members should be addressing the Chair and looking this way?

[Rebecca Long Bailey (Salford and Eccles) (Lab)]

T3. More than 7,000 people in Salford are on the housing waiting list, which is forcing many to rent privately, but the under-35 rule means that younger vulnerable constituents claiming universal credit receive only enough to cover a single room in a shared house, with people they do not know. One of my constituents fled domestic abuse and they do not meet the narrow criteria for exemption until 2023. Will the Secretary of State commit today to urgently expand exemptions from the shared accommodation rate?

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 28th June 2021 Commons Chamber

[Mims Davies]

I am working strongly with the sector. These are some of the most rewarding, varied and enjoyable roles that there are. It is right that we encourage people to work in hospitality, as well as to enjoy its reopening. In Falmouth, we have created an intensive programme to provide claimants with an interest in hospitality with a set of transferable skills to ensure that they have the skills they need to flourish in this vital sector in beautiful Cornwall.

[Mr Speaker]

We now come to topical questions.

[Greg Smith (Buckingham) (Con)]

If she will make a statement on her departmental responsibilities.

[The Secretary of State for Work and Pensions (Dr Thérèse Coffey)]

Mr Speaker, I was really looking forward to answering Question 35, from the hon. Member for Edinburgh West (Christine Jardine), but that is okay.

[Mr Speaker]

If you had sped up, I would have got it in!

[Dr Coffey]

Well, there we are. By the way, Christine, the answer is none.

On the topical statement, on the basis of a successful G7, at which the employers taskforce fed into the discussions about work, I was able to participate in the G20 last week in Italy, as well as work on the OECD in terms of some of the work we want to do to make sure that, as a world, when we build back better we share and collaborate, because we want to make sure that we build back fairer and greener. I am particularly excited about the opportunities to help people with health conditions and disability to re-enter the world of work.

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[Dr Coffey]

My right hon. Friend is right to praise the staff at Harlow jobcentre, and I agree that they do an excellent job. In terms of what could be done with reform of the apprenticeship levy, that is one of the factors we should be considering in ensuring that some of the most disadvantaged young people get that extra foot on the ladder. We are trying to do that in certain ways through kickstart and then to provide elements of a pathway for those young people to make sure they have a longer lasting job, whether they go into an apprenticeship or directly into permanent employment.

[Mr Speaker]

I am now suspending the House for three minutes to enable the necessary arrangements to be made for the next business.

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 17th May 2021 Commons Chamber

[Dr Coffey]

I thank my hon. Friend and neighbour, and, indeed, I commend Suffolk’s gateway partnership and have seen its success in my role as MP for Suffolk Coastal. There are no current plans to extend the kickstart scheme. We want to focus on delivering jobs for young people as soon as we can, and eligible young people will be able to start new kickstart jobs until the end of this year—December 2021. Like him, I am very keen to make sure that we fill the vacancies we have. We are starting to see our first graduates who are getting permanent roles and we need to evaluate what the best route is for beyond, in 2022.

[Mr Speaker]

I call Seema Malhotra, the shadow Minister.

[Seema Malhotra (Feltham and Heston) (Lab/Co-op)]

May I say that this is going to be my last DWP questions in this role and thank the Minister for the constructive way that she has developed the relationship? I will be handing—

[Mr Speaker]

This is disappointing news.

[Seema Malhotra]

I am sorry, Mr Speaker, but I will be handing over to my hon. Friend the Member for Middlesbrough (Andy McDonald), on whose behalf I ask this question.

Last month’s data shows kickstart helping less than 4% of 16 to 24-year- olds who have lost their jobs over the last year. The scheme is nowhere near matching the scale of the challenge and, even worse, the Department, as has just been confirmed, still plans to end the scheme just as unemployment is set to peak. Employers speak of delays of weeks for vacancies to be approved and then advertised. It is almost a year since the Chancellor announced kickstart. There is no excuse for long-term unemployment becoming a legacy of the pandemic, so when are things going to change, and will the Secretary of State now urgently review the December kickstart end date in line with calls by Labour, the Confederation of British Industry and the Youth Employment Group, so that employers can also plan ahead?

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[Mims Davies]

My hon. Friend knows the pain of the impact on the aviation sector, as do I in my nearby constituency. The DWP has a range of support for individuals who have been employed in this sector and are affected. The DWP rapid response service provides key help and advice for employers and their employees if they are facing redundancy. Our work coaches provide claimants with individual personalised support, utilising our plan for jobs, which includes SWAP—the sector-based work academy programme—for those currently displaced by the impact on the aviation sector. That can help to build confidence and transfer their very wide-ranging skills into other opportunities for the short or the longer term. I am pleased that many of them are working locally, vaccinating—

[Mr Speaker]

Order. Let us go to Geraint Davies.

[Geraint Davies (Swansea West) (Lab/Co-op) [V]]

Every day, 7.6 million people go without sufficient nutritious food, according to the Environment, Food and Rural Affairs Committee, so will the Secretary of State look carefully at the Welsh Government’s pilot for a universal basic income, and will she provide an estimate for the cost of a UK roll-out of a universal basic income?

[Dr Coffey]

Ah, my favourite question on UBI. The answer is no. If the Welsh Government wish to use the extra money they receive through the Barnett formula to undertake other aspects, the question is whether it is within their legal powers to do so. I am conscious that we all want to make sure that food insecurity comes to an end, and that is why we are working across Government to tackle it.

[Mr Speaker]

I will now suspend the House to enable the necessary arrangements to be made for the next business.

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 8th March 2021 Commons Chamber

[Dr Coffey]

The right hon. Gentleman will be aware that young people with disabilities can move on to universal credit, so there may be an incentive to do that, but this issue is under consideration. My hon. Friend the Minister for Disabled People, Health and Work has discussed this with me and the Minister for Employment, and we are considering it further.

[Mr Speaker]

I remind Members to put their masks back on if they can. I am sure that those who have not done so have a certificate, because they would not want to put the rest of us at risk.

[Cat Smith (Lancaster and Fleetwood) (Lab)]

What recent assessment she has made of disabled people’s experience of the personal independence payment application process.

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[Mr Speaker]

I just want to reassure the Secretary of State that that was never the intention of the question.

[Christian Matheson (City of Chester) (Lab) [V]]

Too many of my constituents on assessed benefits —ESA and personal independence payment—find that the reports from their assessments bear no relation to what was discussed in the interview. What measures will Ministers put in place to ensure that accuracy and honesty are carried through in those assessments so that we do not see huge numbers of those decisions overturned on appeal, which is happening at the moment?

[Justin Tomlinson]

Although the vast majority of people who access their benefits get the outcome they were hoping for, we recognise the need for continuous improvements, which we make working hand in hand with health and disability charities, organisation users and frontline staff. In the forthcoming health and disability Green Paper, we will look at the specific themes of evidence, advocacy, assessment and the appeals system to ensure we continue to deliver those improvements.

[Mr Speaker]

I am suspending the House for a few minutes to enable the necessary arrangements to be made for the next business.

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 25th January 2021 Commons Chamber

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

We keep all policies under review, including the uplift to universal credit, which is under active discussion between our Department and the Chancellor of the Exchequer. I would gently push back on what the hon. Lady said and alert her to the fact that in 2020-21, we will spend more than £120 billion on benefits for working-age people. That is £120,000 million—around £1 in every £8 that the Government spend; three times the defence budget, and nearly as large as the NHS budget. We continue to support people throughout this country during the pandemic.

[Mr Speaker]

Let us head up to Andrew Percy in Brigg.

[Andrew Percy (Brigg and Goole) (Con) [V]]

I am actually in Goole, Mr Speaker. With the upcoming health and disability Green Paper and the national strategy for disabled people, it is vital that those with real lived experiences are able to shape Government policy in this area. Can the Minister assure me that that will be the case?

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[Will Quince]

The qualifying period for support for mortgage interest is in place because it is reasonable for homeowners to make arrangements with their lenders, to manage any loss of income for a short period, without the state needing to intervene. Homeowners struggling with mortgage repayments because of covid-19 should contact their lender as soon as possible to discuss what support may be available. At present, the Department has no plans to amend the qualifying period for support for mortgage interest, but I am happy to meet my hon. Friend to discuss the matter at length.

[Mr Speaker]

I will now suspend the House for three minutes to enable the necessary arrangements for the next business to be made.

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 30th November 2020 Commons Chamber

[Dr Coffey]

My understanding is that 460 households with children were subject to the UC cap in the Bedford local authority area. I am conscious that that is a higher number than the hon. Gentleman may wish, but I point out to him that we can also make the effort to encourage people to go for vacancies, so that they can start to earn more money, which at some point triggers a removal of the benefit cap.

[Mr Speaker]

I call the Chair of the Select Committee, Stephen Timms.

[Stephen Timms (East Ham) (Lab)]

The number of households affected by the cap has more than doubled since the start of the pandemic, to 170,000. In addition, 160,000 households will come to the end of their nine-month benefit cap grace period in the coming month. So will the Secretary of State consider extending the grace period, to avoid cutting the benefits of hard-pressed families in the run-up to Christmas?

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[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

The Department for Work and Pensions will work with disabled people, disabled people’s organisations and disability stakeholder groups on the Green Paper to shape the way we provide financial support and general support across our services. However, I remind the hon. Gentleman that this year, there has been a 5% increase—up to £20 billion—in supporting people with disabilities through benefits, and that the legacy benefit increases also impacted on the changes in the local housing allowance. There has also been the increase in discretionary housing support, the various employment support schemes and additional support from local authorities, from which many disabled people will have benefited.

[Mr Speaker]

I say thank you to Secretary of State Coffey and her team—we have cleared everyone on the list. Thank you, everybody—we have all worked well together.

In order to allow the safe exit of hon. Members participating in this item of business and the safe arrival of those participating in the next, I am suspending the House for three minutes.

Oral Answers to Questions

Lindsay Hoyle Excerpts

Monday 19th October 2020 Commons Chamber

[Will Quince]

I too pay tribute to the brilliant work coaches in Workington Jobcentre Plus, who I know have done an incredible job in particular around partnership working, and I can point to the Maryport GP surgery outreach work, the youth hub, the sector-based work academy programmes and the virtual mentoring circle by Workington jobcentre. That is brilliant work and, yes, I can absolutely confirm that we are investing £895 million in doubling the number of work coaches and Jobcentre Pluses by March 2021.

[Mr Speaker]

We now head to Lewisham and the shadow Minister.

[Vicky Foxcroft (Lewisham, Deptford) (Lab) [V]]

The £20-a-week uplift to universal credit has been a lifeline for many during the pandemic, yet this vital extra support continues to be denied to legacy benefit claimants, many of whom are disabled. I raised this with Ministers in the Chamber on 11 May, again on 29 June and yet again on 14 September, each time getting a non-answer. To date, the uplift could have given legacy benefit claimants £600 of extra support. Minister, can we please have a straight answer today: will anything be done to rectify this?

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[Dr Coffey]

That policy is still under review. Clearly, this is a matter of discussion, because the regulations do come to an end. It is important to recognise that we have different measures happening around different parts of the country. We do need to try to take a national approach to the overall policy, but as ever, we trust and empower our work coaches to make the best decisions for the claimants they are helping, usually to help them get back into work.

[Mr Speaker]

I call the Chair of the Select Committee on Work and Pensions, Stephen Timms.

[Stephen Timms]

The Select Committee’s report published today calls for new starter payments to claimants of universal credit to help tide them over the very difficult five-week wait for their first regular benefit payment, and for the £20 a week increase, which the Secretary of State has referred to, to be made permanent. How can it possibly be justified for people claiming jobseeker’s allowance and employment and support allowance to receive £20 a week less than people in identical circumstances who happen to be claiming universal credit?

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[Several hon. Members rose—]

[Mr Speaker]

Unfortunately, we have run out of time, so we are going straight on to topicals.

[Duncan Baker (North Norfolk) (Con)]

If she will make a statement on her departmental responsibilities.

[The Secretary of State for Work and Pensions (Dr Thérèse Coffey)]

The Government’s new job support scheme being launched next month to protect viable jobs and businesses that are facing lower demand is yet another part of how my Department and the Government are standing ready to try to help people stay in work and to prepare to get back into work. [Interruption.] We will continue to do whatever it takes to make sure we are reaching people of all ages. In particular, I want to make sure that people who may newly be looking for support from the welfare state use the Government-funded help to claim service, administered by Citizens Advice. [Interruption.]

[Mr Speaker]

Order—apologies, Minister. Let me just say to the hon. Member for Stockton North (Alex Cunningham) that there was not time to call him. There was another Member before him on the call list, so there was not a chance that I could have called him before moving on; I do apologise. If he wants to hang around, I will try to get him into topical questions if he wishes to speak.

[Duncan Baker]

I was pleased to see my right hon. Friend’s announcement that almost 1 million pensioners in receipt of pension credit will be receiving £140 off their energy bills through the warm home discount scheme. My constituency has a very elderly demographic, so that is a great lifeline for so many. Will she confirm that, alongside it, the Government will continue to make winter fuel payments to support our pensioners this winter?

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[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

I am very much aware of this. As the hon. Gentleman will understand, we suspended face-to-face assessments across all disability benefits following the public health guidance. We are working as quickly as we can to roll out telephone assessments for IIDB where possible, and as soon as it is safe to do so, we will return to face-to-face assessments.

[Mr Speaker]

In order to allow the safe exit of hon. Members participating in this item of business, and the safe arrival of those participating in the next, I am suspending the House for three minutes.