Anne McLaughlin Portrait

Anne McLaughlin

Scottish National Party - Glasgow North East

First elected: 12th December 2019

Shadow SNP Spokesperson (International Development)

(since September 2023)

Shadow SNP Spokesperson (Immigration, Asylum and Border Control)
1st Feb 2021 - 12th Dec 2022
Shadow SNP Spokesperson (Justice)
1st Feb 2021 - 12th Dec 2022
Public Order Bill
25th May 2022 - 21st Jun 2022
Women and Equalities Committee
25th May 2021 - 5th Jan 2022
Judicial Review and Courts Bill
27th Oct 2021 - 23rd Nov 2021
Nationality and Borders Bill
16th Sep 2021 - 4th Nov 2021
Committee on Standards
2nd Mar 2020 - 20th May 2021
Committee of Privileges
2nd Mar 2020 - 20th May 2021
Shadow SNP Spokesperson (Women)
7th Jan 2020 - 1st Feb 2021
Shadow SNP Spokesperson (Equalities)
7th Jan 2020 - 1st Feb 2021
Shadow SNP Spokesperson (Civil Liberties)
20th May 2015 - 3rd May 2017


Division Voting information

During the current Parliament, Anne McLaughlin has voted in 623 divisions, and never against the majority of their Party.
View All Anne McLaughlin Division Votes

Debates during the 2019 Parliament

Speeches made during Parliamentary debates are recorded in Hansard. For ease of browsing we have grouped debates into individual, departmental and legislative categories.

Sparring Partners
James Cartlidge (Conservative)
Minister of State (Ministry of Defence)
(27 debate interactions)
Tom Pursglove (Conservative)
Minister of State (Minister for Legal Migration and Delivery)
(22 debate interactions)
Kevin Foster (Conservative)
(18 debate interactions)
View All Sparring Partners
Department Debates
Home Office
(170 debate contributions)
Cabinet Office
(32 debate contributions)
Ministry of Justice
(25 debate contributions)
View All Department Debates
Legislation Debates
Nationality and Borders Act 2022
(20,674 words contributed)
Judicial Review and Courts Act 2022
(13,646 words contributed)
Public Order Act 2023
(8,495 words contributed)
View All Legislation Debates
View all Anne McLaughlin's debates

Glasgow North East Petitions

e-Petitions are administered by Parliament and allow members of the public to express support for a particular issue.

If an e-petition reaches 10,000 signatures the Government will issue a written response.

If an e-petition reaches 100,000 signatures the petition becomes eligible for a Parliamentary debate (usually Monday 4.30pm in Westminster Hall).

Petition Debates Contributed

We want the Government to commit to not signing any international treaty on pandemic prevention and preparedness established by the World Health Organization (WHO), unless this is approved through a public referendum.

Join other nations in providing a route to safety for refugees. Waive all visa requirements for Ukrainian passport holders arriving in the UK.

Undocumented Migrants are suffering in silence, with no access to adequate Financial support, or any help. The Government should grant an urgent Amnesty of 5years to those with no criminal record so that they could live their lives as normal human beings and pay tax to help the UK economy.

Black Women in the U.K. are 5 times more likely to die during pregnancy and after childbirth compared to White Women (MBRRACE, 2019). We need more research done into why this is happening and recommendations to improve health care for Black Women as urgent action is needed to address this disparity.


Latest EDMs signed by Anne McLaughlin

26th March 2024
Anne McLaughlin signed this EDM on Tuesday 26th March 2024

Referral of matters of 21 February 2024 to the Committee of Privileges

Tabled by: William Wragg (Conservative - Hazel Grove)
That this House notes the Speaker’s decision on selection and calling of amendments on 21 February 2024 was not in accordance with the established precedent for Opposition days; and accordingly considers that, notwithstanding the Resolution of this House of 6 February 1978, the matter of whether undue pressure was placed …
58 signatures
(Most recent: 26 Mar 2024)
Signatures by party:
Scottish National Party: 42
Conservative: 14
Plaid Cymru: 1
Independent: 1
22nd March 2024
Anne McLaughlin signed this EDM as a sponsor on Monday 25th March 2024

50th anniversary of St Mary’s Primary School, Maryhill

Tabled by: Patrick Grady (Scottish National Party - Glasgow North)
That this House congratulates everyone at St Mary's Primary School in Maryhill, Glasgow, on the school reaching the landmark of 50 years of educational and community service to families across Maryhill at its current location on Kilmun Street; understands that St Mary’s Primary School first started delivering denominational education in …
7 signatures
(Most recent: 26 Mar 2024)
Signatures by party:
Scottish National Party: 5
Workers Party of Britain: 1
Democratic Unionist Party: 1
View All Anne McLaughlin's signed Early Day Motions

Commons initiatives

These initiatives were driven by Anne McLaughlin, and are more likely to reflect personal policy preferences.

MPs who are act as Ministers or Shadow Ministers are generally restricted from performing Commons initiatives other than Urgent Questions.


Anne McLaughlin has not been granted any Urgent Questions

Anne McLaughlin has not been granted any Adjournment Debates

2 Bills introduced by Anne McLaughlin


A Bill to require energy companies to allow a grace period before disconnecting customers with pre-payment meters who have run out of credit; to require energy companies to offer debt management support to all customers; and for connected purposes.

Commons - 40%

Last Event - 2nd Reading
Friday 24th March 2023

A Bill to make provision for a compulsory registration scheme for certain off-road vehicles; to require such vehicles to display a registration plate; and for connected purposes.

Commons - 20%

Last Event - 1st Reading
Wednesday 6th December 2023
Next Event - 2nd Reading
Friday 19th April 2024
Order Paper number: 4
(Possibly be Debated)

Latest 50 Written Questions

(View all written questions)
Written Questions can be tabled by MPs and Lords to request specific information information on the work, policy and activities of a Government Department
2 Other Department Questions
29th Sep 2020
To ask the Minister for Women and Equalities, what discussions she has had with representatives of (a) political parties and (b) civil society groups on the enactment of section 106 of the Equality Act 2010.

The Government keeps section 106 of the Equality Act 2010 under review but has no current plans for it to be commenced. We encourage political parties to lead the way in improving diverse electoral representation through their selection of candidates and we are happy to engage political parties and civil society groups on how best those responsibilities can be fulfilled.

Kemi Badenoch
President of the Board of Trade
29th Sep 2020
To ask the Minister for Women and Equalities, what progress her Department has made on bringing section 106 of the Equality Act 2010 into force.

The Government keeps section 106 of the Equality Act 2010 under review but has no current plans for it to be commenced. We encourage political parties to lead the way in improving diverse electoral representation through their selection of candidates and we are happy to engage political parties and civil society groups on how best those responsibilities can be fulfilled.

Kemi Badenoch
President of the Board of Trade
13th Oct 2023
To ask the Secretary of State for Business and Trade, how many and what proportion of civil servants on temporary contracts in her Department are women.

Within the Department for Business and Trade there were 190 staff on Fixed Term or Temporary Contracts on 30 September 2023. 88 of the staff on Fixed Term or Temporary Contracts are women which is equal to 46.3%.

Nigel Huddleston
Financial Secretary (HM Treasury)
13th Oct 2023
To ask the Secretary of State for Business and Trade, how many and what proportion of FTE civil servants on pay band SCS2 in her Department are women.

On 30 September 2023 the Department for Business and Trade had 62.8 FTE of staff on pay band SCS2. 22.6 FTE on pay band SCS2 are women (36%).

Nigel Huddleston
Financial Secretary (HM Treasury)
7th Nov 2023
To ask the Secretary of State for Energy Security and Net Zero, whether her Department plans to provide increased levels of financial support to consumers who have accumulated energy debt.

The Government recognises the challenges posed by cost of living pressures, including the impact of energy bills and debt, and is already providing extensive financial support to households. The Government has spent nearly £40 billion protecting households and businesses from spiralling energy bills over last winter, covering around half a typical household’s energy bill, and this comes in addition to the £900 cost of living payments being delivered across 2023/24. This payment has already increased from the £650 payments provided the previous year.

Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
7th Nov 2023
To ask the Secretary of State for Energy Security and Net Zero, if she will make an assessment of the potential merits of introducing a temporary help to repay scheme that provides repayment matching and debt relief for energy arrears that cannot be afforded by consumers.

The Government understands the challenges that are posed by cost of living pressures that includes energy bills and the impact of debt. However, energy prices have fallen significantly with the price cap more than halving from £4,279 at the start of this year to £1,834 since the start of October.

This coincides with the £900 cost of living payment being provided by the Government across 2023/24, which has increased from the £650 provided the previous year. The Government continues to closely monitor energy prices and will keep support schemes under review.

Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
10th May 2023
To ask the Secretary of State for Energy Security and Net Zero, how many appeals have been made to the First Tier Tribunal (General Regulatory Chamber) Environment on Green Deal mis-selling by Home Energy and Lifestyle Management offered by his Department and its predecessors.

The Department is aware of 20 such appeals that have been made to the General Regulatory Chamber of the First-tier Tribunal.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
9th May 2023
To ask the Secretary of State for Energy Security and Net Zero, how many appeals have been referred to his Department on Green Deal mis-selling by Home Energy and Lifestyle Management.

A total of 348 Homes Energy and Lifestyle Management (HELMS) cases have been referred to the Secretary of State for Energy Security and Net Zero (or predecessors at the former Department for Business, Energy and Industrial Strategy) for review. 189 of these cases are live; 159 have been completed.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
21st Apr 2023
To ask the Secretary of State for Energy Security and Net Zero, what discussions he has had with (a) energy suppliers and (b) Ofgem on ending the premiums for prepayment meter energy customers.

Ministers and officials meet regularly with both Ofgem and suppliers to discuss a range of issues, including prepayment meters (PPMs).

From July, the Energy Price Guarantee will be adjusted so that the typical customer on a PPM is paying the same amount as an equivalent customer on direct debit until 31 March 2024. The Government has asked Ofgem to report by autumn on options to bring charges for PPM customers into line with direct debit customers, including standing charges, so that they are ready for implementation when the EPG ends.

Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
21st Apr 2023
To ask the Secretary of State for Energy Security and Net Zero, if he will take steps to end the use of premiums for prepayment meter energy customers after the conclusion of the Energy Price Guarantee.

The Government has asked Ofgem to report by autumn on options to bring charges for PPM customers into line with direct debit customers, including standing charges, so that they are ready for implementation when the Energy Price Guarantee ends.

Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
21st Apr 2023
To ask the Secretary of State for Energy Security and Net Zero, whether his Department is taking steps to help ensure the end of premiums for prepayment meter energy customers.

From July, the Energy Price Guarantee will be adjusted so that the typical customer on a PPM is paying the same amount as an equivalent customer on direct debit until 31 March 2024. The Government has asked Ofgem to report by autumn on options to bring charges for PPM customers into line with direct debit customers, including standing charges, so that they are ready for implementation when the EPG ends.

Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
17th Feb 2023
To ask the Secretary of State for Energy Security and Net Zero, when he plans to respond to the letter of 10 February 2023 from the hon. Member for Glasgow North East on a meeting with the APPG on Prepayment Meters.

My Rt. Hon. Friend the Secretary of State confirms receipt of your correspondence of 10 February regarding prepayment meters and your request for a meeting with the newly-formed AAPG. He will respond shortly.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
31st Jan 2023
To ask the Secretary of State for Business, Energy and Industrial Strategy, what data his Department holds on the average timescales energy consumers wait for the repayment of debt owed to them by failed energy suppliers, in particular when payments have been made to energy suppliers through standing orders.

The Department does not hold this data. The Supplier of Last Resort process, which can by triggered by an energy supplier exiting the market, is managed by Ofgem.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
26th Jan 2023
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether energy firms are required to carry out equality impact assessments before forcibly installing prepayment meters.

Equality impact assessments are generally required when a new or revised policy or practice is being considered. The installation of prepayment meters is a long-standing practice dating back several decades and undertaken by privately-owned supply businesses. However, suppliers are required by Ofgem to assess whether installing a prepayment meter, including force-fitting one on customers in arrears as a last resort, is safe and practicable for the customer. This assessment should include identifying any vulnerability.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
18th Jan 2023
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to his oral answer to the hon. Member for Eltham of 17 January, Official Report column 161 when he plans to send a letter to Ofgem on forcible installations of prepayment energy meters.

The letter will be sent, and published, once advice on this matter has been fully considered.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
10th Jan 2023
To ask the Secretary of State for Business, Energy and Industrial Strategy, when he will respond to the correspondence of 14 November 2022 from the hon. Member for Glasgow North East.

My noble Friend, the Parliamentary Under Secretary of State for Business, Energy and Corporate Responsibility, Lord Callanan, wrote to the hon. Member on 11 January about Green Deal mis-selling.

Kevin Hollinrake
Minister of State (Department for Business and Trade)
6th Jan 2023
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether specific financial support for people in off gas grid homes will be available in 2023/24.

The Government monitors prices and will consider further intervention if required to protect UK households from extraordinary fuel prices.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
9th Dec 2022
To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 8 December to Question 102949 on Energy: Meters, how many warrants have been issued to move non-smart meter energy customers to pre-payment meters in the UK since 1 January 2022.

Ofgem does not hold this data for 2022 yet. The Government expects to receive the data in Q1 2023.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
5th Dec 2022
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many warrants have been issued to move non-smart meter energy customers to pre-payment meters in (i) the UK (ii) each constituency in 2022.

Neither the Government nor Ofgem, the independent regulator, collect this data at the constituency level.

Ofgem's latest data shows that the number of warrants exercised in Great Britain to install a pre-payment meter was 49,552 in 2021. Ofgem does not collect data on this in Northern Ireland.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
23rd Nov 2022
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he plans to introduce legislation which requires park home owners in receipt of energy support to pass on savings to residents of those parks.

The Energy Bill Relief Scheme will provide an energy price reduction for eligible non-domestic customers, including park home owners, over the winter. Regulations covering pass-through requirements came into force on 1 November (GB) and 5 November (NI), requiring any park site owner to pass these reductions on to park residents in a just and reasonable way.

In addition, Energy Bills Support Scheme (EBSS) Alternative Funding will provide a £400 discount on energy bills for the small percentage of households who are not reached through the main EBSS fund, such as park home residents. The Government will announce more details shortly.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
10th Oct 2022
To ask the Secretary of State for Business, Energy and Industrial Strategy, when annual prepayment meter electricity statistics for (a) local authorities, (b) Lower Layer Super Output Areas, (c) Middle Layer Super Output Areas and (d) postcodes in (i) England, (ii) Wales and (iii) Scotland will be updated.

BEIS produced a one-off publication of annual prepayment meter electricity statistics in March 2019 (https://www.gov.uk/government/statistics/electric-prepayment-meter-statistics). There are no current plans to update this publication.

Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
13th Jan 2022
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to Answer of 16 March 2021 to Question 167254 on Home Energy and Lifestyle Management: Green Deal Scheme, what the updated cost to the public purse is of expenditure by his Department on the Government’s legal department on First Tier Tribunal litigation related to the sale of Green Deal plans by Home Energy & Lifestyle Management Ltd.

For Home Energy & Lifestyle Management Ltd appeals at the First Tier Tribunal, the Department has incurred estimated total costs of £142,300 from the Government Legal Department.

Greg Hands
Minister of State (Department for Business and Trade)
11th Mar 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total cost to the public purse is of expenditure by his Department on (a) Government Legal Department costs and (b) external legal advice on complaints related to the sale of Green Deal plans by Home Energy & Lifestyle Management Ltd (HELMS).

Since 2017, the Department has incurred £309,992 on external legal advice in relation to Green Deal activity. This figure cannot easily be disaggregated to give a total for purely HELMS-related costs. The Department has also incurred £79,787 in fees from the Government Legal Department on First Tier Tribunal litigation related to the sale of Green Deal plans by HELMS. The Department gave external legal instructions for a small amount of work prior to 2017 but the details of costs are not readily available.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
11th Mar 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, what information his Department holds on the number of appeals to the First Tier Tribunal as a result of sanction notices issued in response to complaints which do not concern mis-selling as their subject matter but which are related to the activities of Home Energy & Lifestyle Management Ltd (HELMS).

To date, no appeals have been made to the First Tier Tribunal in relation to complaints which are related to HELMS but do not concern mis-selling.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
11th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent assessment he has made of the effect of the UK leaving the EU on UK businesses that hire rather than sell goods.

The Trade and Cooperation Agreement secured zero tariffs and zero quotas on trade in goods between the UK and EU.

The Agreement also guarantees that UK investors and service suppliers will be able to access the EU’s markets and will not be subject to discriminatory barriers to trade.

If someone hires goods to the EU, they will need to check the national regulations of the country they are doing business in to understand how best to operate.

If the supplier intends to travel for business, they should check whether they need to apply for a visa, work permit or other documentation before travelling to the EU.

The Department has undertaken no specific analysis in relation to leaving the EU and goods for hire.

10th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints in relation to Green Deal plans sold by Home Energy & Lifestyle Management Ltd (HELMS) his Department has refused to consider due to breaches of the Code of Practice having taken place more than six years ago.

At 15th February, a total of 244 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State, of which 137 are yet to receive an intention notice and 153 are yet to receive a sanction notice.

The Department has issued 2 Intention Notices setting out ‘minded to’ decisions not to consider appeals on the basis that they were made more than 6 years after the date on which the alleged breach of the Green Deal Regulations occurred. These decisions have been made in accordance with the Regulations. The Department does not hold data on any further appeals made more than 6 years after the date on which the alleged breach occurred, as it is not possible to categorise appeals as such until case reviews are complete, at which point Intention Notices are issued.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
10th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints his Department has received in relation to breaches of the Green Deal Code of Practice by Home Energy & Lifestyle Management Ltd (HELMS) which took place more than six years before the date of receipt of the complaint.

At 15th February, a total of 244 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State, of which 137 are yet to receive an intention notice and 153 are yet to receive a sanction notice.

The Department has issued 2 Intention Notices setting out ‘minded to’ decisions not to consider appeals on the basis that they were made more than 6 years after the date on which the alleged breach of the Green Deal Regulations occurred. These decisions have been made in accordance with the Regulations. The Department does not hold data on any further appeals made more than 6 years after the date on which the alleged breach occurred, as it is not possible to categorise appeals as such until case reviews are complete, at which point Intention Notices are issued.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
10th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints his Department has received on Green Deal plans sold by Home Energy & Lifestyle Management Ltd (a) in total, (b) of which are yet to receive an intention notice and (c) of which are yet to receive a sanction notice to date.

At 15th February, a total of 244 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State, of which 137 are yet to receive an intention notice and 153 are yet to receive a sanction notice.

The Department has issued 2 Intention Notices setting out ‘minded to’ decisions not to consider appeals on the basis that they were made more than 6 years after the date on which the alleged breach of the Green Deal Regulations occurred. These decisions have been made in accordance with the Regulations. The Department does not hold data on any further appeals made more than 6 years after the date on which the alleged breach occurred, as it is not possible to categorise appeals as such until case reviews are complete, at which point Intention Notices are issued.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
10th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many times (a) he and (b) his predecessors have used the power as outlined under Part 9 of the Green Deal Regulations to obtain information from (a) a Green Deal provider, (b) from the Green Deal Finance Company and (c) GDFC Assets Ltd to date.

The Department has requested information from various Green Deal Parties, including Green Deal Providers and the Green Deal Finance Company, on numerous occasions since the scheme was introduced in 2013. However, because there is no formal requirement to state that the Department is using its powers under Part 9 (reg 86) of the Green Deal Framework (Disclosure, Acknowledgment, Redress, etc) Regulations 2012, no record exists of how many times the Department has invoked the powers.

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
4th Feb 2021
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many green deal agreements were issued by Home Energy and Lifestyle Management Ltd (HELMS) for the purposes of installing external building insulation in each constituency in (a) England and (b) Wales.

The number of Green Deal plans provided by Home Energy & Lifestyle Management Ltd which included External Wall Insulation in England and Wales by parliamentary constituency are shown in the table below.

In order to manage the risk of revealing personal or commercial data, our approach is not to release non-zero counts of less than five for a small geographic area. Items marked * are small and have been supressed to achieve this disclosure control.

Parliamentary constituency

Green Deal Plans

Bristol North West

21

Chippenham

*

Coventry North West

*

Coventry South

*

Esher and Walton

*

Gloucester

*

North Herefordshire

*

North Swindon

41

Reading West

*

South Swindon

13

Worcester

*

England total

90

Newport East

7

Newport West

16

Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
17th Nov 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total value is of all Green Deal loans taken out by consumers (a) without fees and interest and (b) including fees and interest.

The Department does not hold data on the total value of Green Deal loans, whether taken out with Home Energy and Lifestyle Management Ltd (HELMS) or any other Green Deal Provider.

The then Secretary of State Greg Clark delegated initial reviews of complaints about mis-selling to the Financial Ombudsman Service under section 32 of the Energy Act 2011 on 24th October 2018. Their consideration is part of the wider review process. Responsibility for deciding whether a breach has occurred and, if so, whether a sanction should be imposed rests with the Secretary of State, in line with the requirements of the Framework Regulations.

Under this delegation the Financial Ombudsman Service has made recommendations regarding 143 complaints about HELMS. Recommendations may cover whether to cancel or reduce loans, or cover other matters, such as whether to conclude that there have been breaches of the Green Deal Framework regulations. For 69 of these complaints, the Financial Ombudsman Service recommended cancellation.

17th Nov 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total value is of Green Deal loans sold by Home Energy and Lifestyle Management Ltd (a) excluding and (b) including fees and interest.

The then Secretary of State Greg Clark delegated initial reviews of complaints about mis-selling to the Financial Ombudsman Service under section 32 of the Energy Act 2011 on 24th October 2018, and as such the Department does not hold data on the total value of Green Deal Loans, whether taken out with Home Energy and Lifestyle Management Ltd (HELMS) or any other Green Deal Provider.

The Financial Ombudsman Service’s consideration of complaints is part of the wider review process. Responsibility for deciding whether a breach has occurred and, if so, whether a sanction should be imposed rests with the Secretary of State, in line with the requirements of the Framework Regulations.

Under this delegation the Financial Ombudsman Service has made recommendations regarding 143 complaints about HELMS. Recommendations may cover whether to cancel or reduce loans, or cover other matters, such as whether to conclude that there have been breaches of the Green Deal Framework regulations. For 69 of these complaints, the Financial Ombudsman Service recommended cancellation.

17th Nov 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, on what date he or his predecessor delegated the initial review of mis-selling allegations against HELMS to the Financial Ombudsman Service under section 32 of the Energy Act 2011.

The then Secretary of State Greg Clark delegated initial reviews of complaints about mis-selling to the Financial Ombudsman Service under section 32 of the Energy Act 2011 on 24th October 2018, and as such the Department does not hold data on the total value of Green Deal Loans, whether taken out with Home Energy and Lifestyle Management Ltd (HELMS) or any other Green Deal Provider.

The Financial Ombudsman Service’s consideration of complaints is part of the wider review process. Responsibility for deciding whether a breach has occurred and, if so, whether a sanction should be imposed rests with the Secretary of State, in line with the requirements of the Framework Regulations.

Under this delegation the Financial Ombudsman Service has made recommendations regarding 143 complaints about HELMS. Recommendations may cover whether to cancel or reduce loans, or cover other matters, such as whether to conclude that there have been breaches of the Green Deal Framework regulations. For 69 of these complaints, the Financial Ombudsman Service recommended cancellation.

17th Nov 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many recommendations the Financial Ombudsman Service has made to him in relation to HELMS complaints in its role delegated under section 32 of the Energy Act 2011 to carry out the initial review of mis-selling allegations against a green deal provider.

The then Secretary of State Greg Clark delegated initial reviews of complaints about mis-selling to the Financial Ombudsman Service under section 32 of the Energy Act 2011 on 24th October 2018, and as such the Department does not hold data on the total value of Green Deal Loans, whether taken out with Home Energy and Lifestyle Management Ltd (HELMS) or any other Green Deal Provider.

The Financial Ombudsman Service’s consideration of complaints is part of the wider review process. Responsibility for deciding whether a breach has occurred and, if so, whether a sanction should be imposed rests with the Secretary of State, in line with the requirements of the Framework Regulations.

Under this delegation the Financial Ombudsman Service has made recommendations regarding 143 complaints about HELMS. Recommendations may cover whether to cancel or reduce loans, or cover other matters, such as whether to conclude that there have been breaches of the Green Deal Framework regulations. For 69 of these complaints, the Financial Ombudsman Service recommended cancellation.

17th Nov 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many recommendations of loan cancellation the Financial Ombudsman Service has made in relation to HELMS complaints in its role delegated under section 32 of the Energy Act 2011 to carry out the initial review of mis-selling allegations against a green deal provider.

The then Secretary of State Greg Clark delegated initial reviews of complaints about mis-selling to the Financial Ombudsman Service under section 32 of the Energy Act 2011 on 24th October 2018, and as such the Department does not hold data on the total value of Green Deal Loans, whether taken out with Home Energy and Lifestyle Management Ltd (HELMS) or any other Green Deal Provider.

The Financial Ombudsman Service’s consideration of complaints is part of the wider review process. Responsibility for deciding whether a breach has occurred and, if so, whether a sanction should be imposed rests with the Secretary of State, in line with the requirements of the Framework Regulations.

Under this delegation the Financial Ombudsman Service has made recommendations regarding 143 complaints about HELMS. Recommendations may cover whether to cancel or reduce loans, or cover other matters, such as whether to conclude that there have been breaches of the Green Deal Framework regulations. For 69 of these complaints, the Financial Ombudsman Service recommended cancellation.

22nd Jul 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the average response time is from the Green Deal Ombudsman on a complaint about Green Deal mis-selling once an acknowledgement has been received.

Where mis-selling complaints have not been dealt with to the consumer’s satisfaction by the Green Deal Provider, they are routinely handled by the Financial Ombudsman Service. We do not hold data on response times for either the Green Deal Ombudsman or the Financial Ombudsman Service.

22nd Jul 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what time targets his Department has for acknowledging complaints from people about Green Deal mis-selling.

In line with departmental targets, we aim to respond to correspondence within 15 working days. This includes acknowledging complaints about Green Deal mis-selling.

16th Jul 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to assist food and drink wholesalers who had their trade credit limits (a) reduced or (b) withdrawn by insurers in advance of the full re-opening of the hospitality sector.

The Government’s Trade Credit Reinsurance Scheme will see the majority of Trade Credit Insurance coverage maintained for businesses across the UK. The Scheme operates as a reinsurance arrangement which will see trade credit insurers continuing to write and maintain cover to business throughout the Covid-19 crisis.

We expect to finalise details of the scheme with both insurers and the European Commission soon. Contractual agreements with insurers will be signed shortly afterwards allowing cover that has previously been reduced or withdrawn to be reinstated. If a business feels that their coverage has been withdrawn unfairly they should contact either their previous insurer about reinstating cover, or look to arrange new cover under the same conditions as their previous coverage.

16th Jul 2020
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential effect on the hospitality sector of many of their suppliers going out of business; and what further support is available to prevent this.

We have been in regular contact with representatives from the hospitality sector, including suppliers, to ensure that we support them during and after the Covid-19 crisis. A number of measures are available to support suppliers to the hospitality industry, such as access to the Coronavirus Job Retention Scheme and government backed loans. Suppliers to badly hit sectors such as hospitality may also be able to access the Discretionary Grant Fund which provides business support grants to businesses affected by the Covid-19 crisis at the discretion of Local Authorities.

The Government is providing additional measures to support the hospitality sector itself, including a VAT reduction to 5% and the Eat Out to Help Out Scheme.

28th Nov 2023
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to his Department's news story entitled Action to reduce food waste announced, published on 1 October 2018, how the funding to tackle food waste was spent.

The £15m food waste prevention pilot fund announced in October 2018 was a ring-fenced one-off pilot. Funds were made available in the 2019/2020 financial year. The last scheduled payment was paid in 2022. Awards were made to small and large redistribution organisations for infrastructure to increase their capacity and capability and for Covid-19 emergency surplus food grants. There was also valorising food grants, funding for a Target Measure Act (TMA) field force, citizen behaviour change research, educational resources for schools and support for the hospitality sector. Further information can be found here: Food grants | WRAP.

Robbie Moore
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
28th Nov 2023
To ask the Secretary of State for Environment, Food and Rural Affairs, if he will reinstate the role of Food Surplus and Waste Champion.

There are no plans to appoint a food waste prevention champion at this time. The objectives set for the champion are now being taken forward by ministers, officials and our delivery partner the Waste and Resources Action Programme (WRAP). The latter includes championing waste reduction through high profile ambassadors in the hospitality sector and well known figures to present Food Waste Action Week.

Robbie Moore
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
28th Nov 2023
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 November 2023 to Question 3498 on Pension Credit: Applications, what steps his Department is taking to modernise the Pension Credit application process.

Citizens currently have the choice of three routes to make an application to Pension Credit, online, by phone or by paper. Through our Service Modernisation Programme, DWP aims to further improve the process of claiming Pension Credit based on user research with customers and their representatives.

Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
23rd Nov 2023
To ask the Secretary of State for Work and Pensions, if his Department will make an assessment of the effectiveness of the application process for Pension Credit; and if he will take steps to help increase the accuracy of decisions made on Pensions Credit applications.

The Department regularly looks at the effectiveness of its Pension Credit claims processes. A Quality Framework is used to assess the accuracy of Pension Credit decisions and this informs operational learning and continuous improvement. Pension Credit is being modernised and user research is integral to our design for modernising the Pension Credit application processes to ensure the effectiveness and accuracy of Pension Credit application processes.

Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
2nd Jun 2023
To ask the Secretary of State for Work and Pensions, when his Department will respond to the letter sent by the hon. Member for Glasgow North East to the Parliamentary Under Secretary of State and Minister for Pensions, dated 24th March 2023.

A reply to the correspondence from the hon. Member was sent on 3 May from the relevant Minister.

Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
28th Feb 2023
To ask the Secretary of State for Work and Pensions, if he will publish the updated uptake figures for Pension Credit for the period March 2022 to March 2023.

In March we will publish the Family Resources Survey for 2021/22. Following this, work will begin to assess whether the data can produce new take-up estimates. In line with the UK Statistics Authority Code of Practice for Statistics I will provide an update at this stage. 2022/23 take up will be published as normal in Autumn 2024.

Laura Trott
Chief Secretary to the Treasury
20th Sep 2022
To ask the Secretary of State for Work and Pensions, when she plans to respond to the letter from the hon. Member for Glasgow North East, dated 30 June 2022, on Pension Credit and the £650 Cost of Living Payment.

I replied to the hon. Member on 29 September.

Alex Burghart
Parliamentary Secretary (Cabinet Office)
1st Mar 2022
To ask the Secretary of State for Work and Pensions, what assessment her Department has made on the cumulative impact on the living standards of households in receipt of universal credit of the decision not to up rate benefits in line with inflation in addition to the cut to universal credit and rise in living costs.

I refer the Hon. Member to my response to Parliamentary Question 127316 answered 25th February 2022.

David Rutley
Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)