Energy: Meters

(asked on 26th January 2023) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether energy firms are required to carry out equality impact assessments before forcibly installing prepayment meters.


Answered by
Graham Stuart Portrait
Graham Stuart
This question was answered on 2nd February 2023

Equality impact assessments are generally required when a new or revised policy or practice is being considered. The installation of prepayment meters is a long-standing practice dating back several decades and undertaken by privately-owned supply businesses. However, suppliers are required by Ofgem to assess whether installing a prepayment meter, including force-fitting one on customers in arrears as a last resort, is safe and practicable for the customer. This assessment should include identifying any vulnerability.

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