Points of Order
Wednesday 19th July 2017
(7 years, 5 months ago)
Commons ChamberRead Full debate Read Hansard Text
Paul Flynn (Newport West) (Lab)
On a point of order, Mr Speaker. Yesterday’s Order Paper said that the debate on drugs could continue until 7 o’clock. The final speaker sat down four minutes early. The normal practice in this House is then to use that time for other speakers to contribute. It was particularly interesting that the final speaker, the Minister, had denied interventions on the grounds that she did not have enough time to finish. The Standing Orders are not clear on this point. Is it not right that we get some definition of past practice in relation to cases where speakers do not have anything else left to say and other Members can contribute to what would then be a full debate?
Mr Speaker
I am very grateful to the hon. Gentleman for his point of order and for his characteristic courtesy in giving me advance notice somewhat earlier of his intention to raise it. I am loth to quibble with the hon. Gentleman, who is a considerable authority on matters parliamentary, as evidence by the well-thumbed tome on how to be a Back Bencher of which he is the distinguished author. That said, I am inclined slightly to quibble with him on his proposition that it is normal or commonplace, if a ministerial wind-up concludes early, for other Members to be invited to contribute. In my experience, that is not commonplace. I would not say that it never happens, because you can almost always find an example of something if you try hard enough, but certainly when I am in the Chair I tend to work on the assumption that the ministerial wind-up is indeed the conclusion of the debate.
I note what the hon. Gentleman says about the conclusion of this debate taking place earlier than listed on the Order Paper, although I am sure that he will readily accept that the Official Report—that is to say, the verbatim account of what was said; there is no question of misleading anybody—will show that the debate concluded a little early. The Chair does not normally allow a further Back-Bench speech, and—this is not directed at the hon. Gentleman; it is just a wider point—certainly not from a Member who had already made a substantial speech in the debate.
As for interventions, the hon. Gentleman, as the author of “How To Be An MP”—available in all good bookshops, and of which I am myself a noted admirer, as he knows—he will appreciate that a Member is free to take interventions or not. I note what he tells me—that the Minister said, “No, I can’t take interventions because I haven’t time”—but that is not something on which the Chair can rule. Sometimes Ministers can be a tad neurotic in these circumstances, it is true, as can sometimes, perhaps, shadow Ministers, but that is not a matter for the Chair. Whether the Member seeking to intervene likes it or not, the situation is as I have described.
Let me take this opportunity, in a positive spirit, to encourage all new Members—I am not sure the Whips would agree about this—to read the hon. Gentleman’s books on being a good parliamentarian. [Interruption.] “No!” says a Government Whip, chuntering from a sedentary position, in evident horror at what bad habits new members of the flock might pick up. I think that they are fine tomes. The hon. Gentleman has used his position as a Back-Bench Member to stand up for his constituents and to fight for the principles in which he believes. That has sometimes pleased his party and sometimes not, but that is what we are supposed to get here—Members of Parliament who speak to their principles and their consciences. That is a good thing, and, as he knows, I like to encourage it. In fact, when I was a Back Bencher, I had a relationship with my Whips characterised by trust and understanding—I didn’t trust them and they didn’t understand me.
Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
On a point of order, Mr Speaker. Yesterday, the Department of Health accounts were finally laid before the House, after a week of to-ing and fro-ing that prompted no actual changes, as I understand it, to them. The Comptroller and Auditor General has raised some concerns about the accounts. I seek your guidance on two points, Mr Speaker. First, the accounts have again been laid late. Last year, they were laid on the final day on which Parliament sat; this time, they were laid only a couple of days before the final day. Secondly, what can we do to ensure that a Minister turns up to the House to explain the Department of Health accounts and address the financial concerns that many Members of the House, and not least the Public Accounts Committee, have about the Government’s handling of health finances?
Mr Speaker
I am very grateful to the hon. Lady, who has put her concern on the record. It will have been heard by those on the Treasury Bench, and I suspect that the contents of her point of order will wing their way to Health Ministers ere long. The truth of the matter is that there is no resolution of her grievance available from the Chair. The Select Committee on Health may wish to return to this matter if it is dissatisfied, and the Public Accounts Committee, of which the hon. Lady is herself the distinguished Chair, may wish to pursue this matter further. Realistically, I fear that that will have to wait until September, although if the hon. Lady—she is of course a London Member, and a very assiduous attender—is present in her place tomorrow for the summer Adjournment debate and wishes to expatiate further on her concerns, she may well find she is able to catch the eye of the Chair.
If there are no further points of order—I think that there are none—we come now to the presentation of Bills.
Bills presented
Assaults on Emergency Workers (Offences) Bill
Presentation and First Reading (Standing Order No. 57)
Chris Bryant, supported by Holly Lynch, Stephen Crabb, Mr Graham Brady, Ms Harriet Harman, Mr Dominic Grieve, Jo Stevens, Diana Johnson, Tulip Siddiq, Lilian Greenwood, Carolyn Harris and Philip Davies, presented a Bill to make provision about offences when perpetrated against emergency workers, and persons assisting such workers; to make certain offences aggravated when perpetrated against such workers in the exercise of their duty; to require persons suspected of certain assaults against such workers which may pose a health risk to provide intimate samples and to make it an offence, without reasonable excuse, to refuse to provide such samples; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 20 October, and to be printed (Bill 7).
Mental Health Units (Use of Force) Bill
Presentation and First Reading (Standing Order No. 57)
Mr Steve Reed, supported by Norman Lamb, Mr Charles Walker, Jim Shannon, Keith Vaz, Sarah Jones, Mr David Lammy, Dr Rosena Allin-Khan, Marsha De Cordova, Caroline Lucas, Clive Lewis and Heidi Allen, presented a Bill to make provision about the oversight and management of the appropriate use of force in relation to people in mental health units and similar institutions; to make provision about the use of body cameras by police officers in the course of duties in relation to people in mental health units; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 3 November, and to be printed (Bill 8).
Parliamentary Constituencies (Amendment) Bill
Presentation and First Reading (Standing Order No. 57)
Afzal Khan, supported by Joanna Cherry, Hannah Bardell, Mr Alistair Carmichael, Liz Saville Roberts, Lady Hermon and Caroline Lucas, presented a Bill to amend the Parliamentary Constituencies Act 1986 to make provision about the number and size of parliamentary constituencies in the United Kingdom; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 1 December, and to be printed (Bill 9).
Homes (Fitness for Human Habitation and Liability for Housing Standards) Bill
Presentation and First Reading (Standing Order No. 57)
Ms Karen Buck, supported by Luciana Berger, Jess Phillips, Matthew Pennycook, Shabana Mahmood, Heidi Allen, Marsha De Cordova, Andy Slaughter, Alex Sobel, Kate Green, Diana Johnson and Clive Efford, presented a Bill to amend the Landlord and Tenant Act 1985 to require that residential rented accommodation is provided and maintained in a state of fitness for human habitation; to amend the Building Act 1984 to make provision about the liability for works on residential accommodation that do not comply with Building Regulations; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 19 January 2018, and to be printed (Bill 10).
Mr Speaker
Friday 19 January is a splendid day—it is my birthday.
Civil Partnerships, Marriages and Deaths (Registration Etc.) Bill
Presentation and First Reading (Standing Order No. 57)
Tim Loughton, supported by Mr Graham Brady, Dame Caroline Spelman, Mrs Anne Main, Frank Field, Heidi Allen, Caroline Lucas and Antoinette Sandbach, presented a Bill to provide that opposite sex couples may enter a civil partnership; to make provision about the registration of the names of the mother of each party to a marriage or civil partnership; to make provision about the registration of stillborn deaths; to give coroners the power to investigate stillborn deaths; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 2 February 2018, and to be printed (Bill 11).
Organ Donation (Deemed Consent) Bill
Presentation and First Reading (Standing Order No. 57)
Mr Geoffrey Robinson, supported by Paul Flynn, Sir Vince Cable, Caroline Lucas, Michael Fabricant, Liz Saville Roberts, Dr Philippa Whitford, Kate Green, Sir Oliver Letwin, Jim Shannon, Angela Rayner and Crispin Blunt, presented a Bill to enable persons in England to withhold consent for organ donation and transplantation; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 23 February 2018, and to be printed (Bill 12).
Refugees (Family Reunion) (No. 2) Bill
Presentation and First Reading (Standing Order No. 57)
Angus Brendan MacNeil, supported by Stephen Twigg, Robert Neill, Stuart C. McDonald, Tulip Siddiq, Tim Farron, Jim Shannon, Caroline Lucas, Anna Soubry, Ian Blackford, Stella Creasy and Hywel Williams, presented a Bill to make provision for leave to enter or remain in the United Kingdom to be granted to the family members of refugees and of people granted humanitarian protection; to provide for legal aid to be made available for such family reunion cases; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 16 March 2018, and to be printed (Bill 13).
Parental Bereavement (Leave and Pay) Bill
Presentation and First Reading (Standing Order No. 57)
Kevin Hollinrake, supported by Will Quince, Sir Nicholas Soames, Craig Tracey, Carolyn Harris, Antoinette Sandbach, Jeremy Quin, Huw Merriman, Victoria Prentis, Diana Johnson and Rebecca Pow, presented a Bill to make provision about leave and pay for employees whose children have died.
Bill read the First time; to be read a Second time on Friday 20 October, and to be printed (Bill 14).
Representation of the People (Young People’s Enfranchisement and Education) Bill
Presentation and First Reading (Standing Order No. 57)
Vicky Foxcroft, on behalf of Jim McMahon, supported by Jeremy Corbyn, Tom Watson, Peter Kyle, Diana Johnson, Lucy Powell, Sir Peter Bottomley, Stephen Gethins, Jo Swinson, Jonathan Edwards and Caroline Lucas, presented a Bill to reduce the voting age to 16 in parliamentary and other elections; to make provision about young people’s education in citizenship and the constitution; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 3 November, and to be printed (Bill 15).
Overseas Electors Bill
Presentation and First Reading (Standing Order No. 57)
Glyn Davies presented a Bill to make provision extending the basis on which British citizens outside the UK qualify to participate in parliamentary elections; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 23 February 2018, and to be printed (Bill 16).
Parking (Code of Practice) Bill
Presentation and First Reading (Standing Order No. 57)
Sir Greg Knight, supported by Kevin Brennan, Pete Wishart, Mr Jacob Rees-Mogg, Daniel Zeichner and Graham Jones, presented a Bill to make provision for and in connection with a code of practice containing guidance about the operation and management of private parking facilities; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 2 February 2018, and to be printed (Bill 17).
Mr Speaker
I think the nation should be aware that, perhaps because the right hon. Gentleman’s Bill relates to parking, he is sporting a notably colourful tie, which features a very large number of cars. Knowing his penchant, I assume that they are classic cars.
Sir Greg Knight (East Yorkshire) (Con)
They are, indeed.
Unpaid Trial Work Periods (Prohibition) Bill
Presentation and First Reading (Standing Order No. 57)
Stewart Malcolm McDonald, supported by Ian Murray, Lady Hermon, Caroline Lucas, Christine Jardine, Patricia Gibson, David Linden, Alison Thewliss, Chris Stephens, Patrick Grady, Carol Monaghan and Martin Whitfield, presented a Bill to prohibit unpaid trial work periods in certain circumstances; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 16 March 2018, and to be printed (Bill 18).
Prisons (Interference with Wireless Telegraphy) Bill
Presentation and First Reading (Standing Order No. 57)
Esther McVey, supported by Andrew Selous, David T. C. Davies, Kirstene Hair, Trudy Harrison, Philip Davies, Mr Jacob Rees-Mogg, Mr Christopher Chope, Paul Farrelly, Mr Kevan Jones, Mr Stephen Hepburn and Sir Edward Davey, presented a Bill to make provision about interference with wireless telegraphy in prisons and similar institutions.
Bill read the First time; to be read a Second time on Friday 1 December, and to be printed (Bill 19).
Stalking Protection Bill
Presentation and First Reading (Standing Order No. 57)
Dr Sarah Wollaston, supported by Mrs Cheryl Gillan, Ms Harriet Harman, Alex Chalk, Antoinette Sandbach, Luciana Berger, Richard Graham, Victoria Prentis, Maria Caulfield, Mims Davies, Jess Phillips and Vicky Ford, presented a Bill to make provision for protecting persons from risks associated with stalking; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 19 January 2018, and to be printed (Bill 20).
Mr Speaker
Friday 19 January—I do hope I am here.
Employment and Workers’ Rights Bill
Presentation and First Reading (Standing Order No. 57)
Stephanie Peacock, supported by Louise Haigh, Rachel Reeves, Dan Jarvis, Ellie Reeves, Clive Lewis, Lisa Nandy, Jo Stevens, Ian Mearns, Mike Amesbury, Laura Smith and Chris Stephens, presented a Bill to make provision about employment conditions and workers’ rights; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 27 April 2018, and to be printed (Bill 21).
Licensing of Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Bill
Presentation and First Reading (Standing Order No. 57)
Daniel Zeichner presented a Bill to make provision about the exercise of taxi and private hire vehicle licensing functions in relation to persons about whom there are safeguarding or road safety concerns; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 2 February 2018, and to be printed (Bill 22).
Freedom of Information (Extension) Bill
Presentation and First Reading (Standing Order No. 57)
Andy Slaughter, supported by Dan Jarvis, Jo Stevens, David Hanson, Ian C. Lucas, Ruth Cadbury, Christian Matheson, Clive Efford, Stephen Timms, Ms Karen Buck, Louise Haigh and Kate Green, presented a Bill to make providers of social housing, local safeguarding children boards, Electoral Registration Officers, Returning Officers and the Housing Ombudsman public authorities for the purposes of the Freedom of Information Act 2000; to make information held by persons contracting with public authorities subject to the Freedom of Information Act 2000; to extend the powers of the Information Commissioner; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 15 June 2018, and to be printed (Bill 23).
Representation of the People (Young People’s Enfranchisement) Bill
Presentation and First Reading (Standing Order No. 57)
Peter Kyle, supported by Nicky Morgan, Norman Lamb, Sir Peter Bottomley, Rachel Reeves, Ruth Smeeth, Wes Streeting, Anna Turley, Holly Lynch, Conor McGinn, Caroline Lucas and Jim McMahon, presented a Bill to reduce the voting age to 16 in parliamentary and other elections; to make provision for auto-enrolment onto the electoral register for people aged 16 to 24; to make provision about the use of educational establishments as polling stations; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 11 May 2018, and to be printed (Bill 24).
Physician Associates (Regulation) Bill
Presentation and First Reading (Standing Order No. 57)
Anne Marie Morris presented a Bill to make provision for the regulation of physician associates; to make physician associate a protected title; and for connected purposes.
Bill read the First time; to be read a Second time on Friday 26 October 2018, and to be printed (Bill 25).
National Living Wage (Extension to Young People) Bill
Presentation and First Reading (Standing Order No. 57)
Holly Lynch, supported by Chris Bryant, Jo Stevens, Anna Turley, Wes Streeting, Jess Phillips, Tulip Siddiq, Ruth Smeeth, Gareth Snell, Conor McGinn, Naz Shah and Graham Jones, presented a Bill to extend the National Living Wage to people aged 18 to 24.
Bill read the First time; to be read a Second time on Friday 6 July 2018, and to be printed (Bill 26).
Parking (Code of Practice) Bill
Friday 2nd February 2018
(6 years, 10 months ago)
Commons ChamberRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Read Debate Ministerial Extracts
Sir Greg Knight (East Yorkshire) (Con)
I beg to move, That the Bill be now read a Second time.
Parking is an indispensable part of motoring. If you arrive by a car, you need to park it. Our high streets, in-town businesses, many other facilities and even some housing units are all only reachable, useable or viable through the use of local parking facilities.
According to the Driver and Vehicle Licensing Agency, there are 38 million vehicles on our roads. Of those, probably some 19 million—about half—will drive and then undertake at least one parking transaction each and every day. The number of tickets issued every year from private car parks is near to 5 million, so it is clear that the majority of vehicle owners do not have an issue involving parking fines.
However, it is important that those parking on private land who receive a private parking notice are treated fairly and consistently. Motorists should have the certainty that when they enter a car park on private land, they are entering into a contract that is reasonable, transparent and involves a consistent process. Poor signage, unreasonable terms, exorbitant fines, aggressive demands for payment and an opaque appeals process, together with some motorists being hit with a fine for just driving in and out of a car park without stopping, have no place in 21st-century Britain.
Sir Greg Knight
I give way to the hon. Gentleman, whom I regard as an hon. Friend.
Kevin Brennan
I am grateful to the right hon. Gentleman for giving way. We usually co-operate musically, rather than politically, but in this case I am happy to co-sponsor his Bill. Does he agree that the statutory code of practice he proposes ought to take into account the poor response by parking companies to inquiries from our constituents and from us as MPs? I wrote to New Generation Parking Management in September last year about my constituent Ann Martin-Jones and had no reply. I wrote again in January this year and had no reply whatsoever from that company. Does that not show that some of the companies in this industry are cowboy companies?
Sir Greg Knight
It is only common courtesy in business to respond to correspondence. I expect the code of practice to have a requirement that where someone challenges a parking notice, whether it be the car owner, the car owner’s solicitor or the car owner’s MP, the parking company is obliged to respond, and within a reasonable time—I would say 14 days.
Julian Knight (Solihull) (Con)
I thank my right hon. Friend for being so generous in giving way. Does he agree that these parking companies often indulge in what I term confusion marketing in the car parks they manage? There are signs that say different times and days, and when Members of Parliament point out these quite fundamental problems in their systems, the companies often write off the fine but do not rectify the original problem.
Sir Greg Knight
My hon. Friend is absolutely right. In some cases it appears that confusion is designed to ensure that a parking ticket is issued against the unsuspecting motorist.
Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)
I completely support the right hon. Gentleman’s Bill. I will make my own speech, but I wonder if he will add to his list of unreasonable circumstances the repeated issuing of fines to individuals parking in their own parking space outside their property, which has affected me and many of the residents in the block where I live in Cardiff.
Sir Greg Knight
I certainly would condemn that, and I will share an example with the House shortly of a similar case that I regard as outrageous.
Today, we have the opportunity to tackle this issue. I know that the worst abuses feature in the emails and postbags of all Members of Parliament. Not only my constituents in East Yorkshire but motorists right across the country are angry and calling for action.
One such motorist is Mr O’Keefe. He was driving in a private industrial estate, searching for a particular outlet that he was having difficulty finding, when he stopped in an empty lay-by for 15 seconds to check his satellite navigation settings. It transpired that he was caught by a passing security van equipped with a camera, and a week later he received a ticket for £100 for stopping in breach of a sign situated further back on the road that he had passed at 30 mph. The parking company agrees with his version of events—it accepts that he was stationary for only about 15 seconds—but when he made a complaint and then appealed to the Independent Appeals Service, he was fobbed off in both cases and he continues to receive threatening letters.
Even homeowners have been hit, as the hon. Member for Cardiff South and Penarth (Stephen Doughty) said in his intervention. A case was brought to my attention concerning residents in a Salford block of flats to whom over 200 tickets were issued for parking in their own car park in just one month. They were given a day’s notice to display a newly designed permit by the management firm, which posted warning letters and the new permits through residents’ letter boxes only one working day before it enforced the new regime. Some of the residents were away on holiday and others did not receive the new parking permit, but they found that their vehicles, parked in their own dedicated spots, had a penalty of £100 stuck to the windscreen. At least one resident who had been away on holiday came back to find tickets to the value of £2,000 on his car. The dispute is ongoing.
Sir Christopher Chope (Christchurch) (Con)
Does my right hon. Friend accept that all this injustice is being facilitated by the Driver and Vehicle Licensing Agency, which enables these rogue parking enforcers to find out the identity of the owners of such vehicles?
Sir Greg Knight
That is a fair point. My Bill seeks to deal with that, and I will come on to it in a moment. If we have a statutory code of conduct, certainly consequences will flow for a company not adhering to it.
James Heappey (Wells) (Con)
Does my right hon. Friend share my concern that the acronym PCN is very confusing for people in relation to parking? It is used as a penalty charge notice when issued by civil authorities, but as a parking charge notice when issued by private companies. The terms are very similar, but very different sets of rule and regulations govern those two separate types of penalty.
Sir Greg Knight
I agree. When we are dealing with private land, such notices should be called private parking notices. The code of practice, if the Bill goes ahead, should contain requirements about what is in the parking notice so that it cannot mimic a police ticket or a court document, and cannot use unnecessary threatening language. My hon. Friend makes a good point.
The case has been drawn to my attention of 69-year-old Angela. Her car was ticketed for £70 for exceeding the time permitted in a supermarket car park. Angela is 5 feet tall, and the small signs were mounted so high up that initially she did not even see them. When she returned to discover the ticket, she looked for signage and eventually saw a sign. It was secured, if that is the word, with pieces of baler twine. Even after staring at it to try to read it, she could not read the wording as the text was so small and too far away.
In another part of the country, a pensioner mis-keyed her number plate into an automatic machine when paying for her parking, getting one digit wrong. On returning to her car, she discovered that the innocent mistake had resulted in a ticket. On appeal, she was able to point out that it was an honest mistake and, indeed, that no other car on the DVLA database had that registration number, but the parking company still demanded payment.
Kevin Hollinrake (Thirsk and Malton) (Con)
My right hon. Friend is setting out some very bad examples of behaviour by some of these companies, but does he accept that there are some good examples? I can point to one that happened to me last week. I arrived back at my car at York station, where I had left it all week, to find a ticket on my windscreen, and realised that I had forgotten to pay, but a note on the ticket simply said, “Did you forget?” The company did not charge me because I am a regular customer of the car park.
Sir Greg Knight
I think “Lucky” is my hon. Friend’s middle name. The cases I have itemised and that my hon. Friends have drawn to the attention of the House have one thing in common. They show a lack of fairness and a sense of injustice in how the motorists were treated, yet they are just a few examples of what is happening across the UK under the present advisory code regimes. I am sure that many Members will have other examples to raise, if they catch your eye, Mr Deputy Speaker.
Tim Loughton (East Worthing and Shoreham) (Con)
Does my right hon. Friend agree with my frustration—I have had lots of cases in Worthing—that people legitimately try to pay at the machines and the machines do not work? They try and ring a number, and that does not work and it is so complicated. Or they have to download an app. The average resident of Worthing does not have apps. If the equipment does not work, there should be no basis on which the charge should go through. Does he agree that there should be a system like that?
Sir Greg Knight
If there are a number of payment machines and one of them is not working, that is not an excuse, but if there is only one machine or all the machines are out of order, that ought to be a perfect defence. The company operating the car park has in effect invited the motorist on to the car park to park the car on payment of a fee, and if it is not going to facilitate payment, it should not be able to extract a penalty. Rip-offs from car park cowboys must stop. Most parking operators have nothing to fear from the Bill, but we must stop unscrupulous operators who are undermining the whole sector with their bad practices.
The proposals in the Bill form a framework for action. If it is approved, it will require the Government to create a new mandatory code of practice across the private parking sector, which will end inconsistent practices and unfair treatment of British motorists. It will ensure that the terms under which private parking is provided, including the rights and obligations of each party, are fair, clear and unambiguous.
Henry Smith (Crawley) (Con)
I congratulate my right hon. Friend on introducing the Bill. In 2011, I introduced a ten-minute rule Bill entitled the Consumer Protection (Private Car Parks) Bill. Alas, I was not successful on that occasion. There have been years of abuse by rogue parking companies, and I wish his Bill every success. Has he had any indication that the Government will be supporting it?
Sir Greg Knight
I am most grateful to my hon. Friend for his support. We can all agree that action is overdue on this.
The changes in the Bill will reassure drivers that private car park operators will in future treat them in a fair and proportionate manner. If they do not—here I answer a point raised earlier—drivers will have access to a robust, transparent and independent appeals service. The erring car park operators will risk being put out of business by being denied access to the DVLA keeper records.
Several stakeholders have shown their support for the Bill. I have been working with a number of motoring groups including the RAC, and I am pleased to say that I have indeed had an indication of support from the Government today, as well as from the official Opposition and the Scottish National party, for which I am very grateful.
As I have said, almost 19 million journeys every day end at a parking space, so this issue affects all voters, regardless of geographic region, class or age. If you have a car, you will benefit from the Bill, and Members who support me today will be supporting the British motorist. Parliament now has a real chance to make parking fairer for both consumers and businesses.
Scott Mann (North Cornwall) (Con)
On the point about fairness, one of my constituents recently raised with me the question of the telephone numbers that some of these companies provide, and the lack of transparency for people who try to find out why they have been charged. Does the Bill cover that?
Sir Greg Knight
The Bill provides the framework for the introduction of a fair code. In my discussions with the Minister, for which I am obliged to him, he has indicated that he expects signage to play a part in the code. The code should set out that signage must be adequate and must provide details of how to contact a company to make a complaint or dispute a ticket, as well as details of how to activate an independent appeals process.
Today gives us an opportunity to introduce fair play all round to an industry whose reputation has been besmirched by a few car park cowboys. I hope that the House will agree that it is an opportunity that should be grasped.
Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)
I rise to support this Bill wholeheartedly, because it deals with an issue that hugely affects my constituency. I have come across examples of all the problems that the right hon. Member for East Yorkshire (Sir Greg Knight) has mentioned. It is a particular challenge in my area of Cardiff—I know that it is also a problem in the constituency of my hon. Friend the Member for Cardiff West (Kevin Brennan)—because of the density of accommodation in the Cardiff bay area. In Butetown and Grangetown, we have a lot of high-rise apartment blocks; I think there are about 15,000 such units in the bay area. With that come pressures on parking and lots of private parking facilities.
Everybody agrees that we want to prevent people from misusing other people’s parking spaces. People who come to enjoy the Wales Millennium Centre or other entertainments in Cardiff bay need to be able to use the public parking lots in the area, so that they do not block up residential areas. On the other hand, when rogue parking companies are doing all the things that the right hon. Gentleman has set out, it is clear that there is a fundamental problem that we need to address.
I will remark briefly on a couple of issues; I am keen for us to get on to the third private Member’s Bill, which concerns the taxi trade. I want to point out several companies with which I have had particular problems, and against which I have had to advocate on behalf of constituents: Link Parking, New Generation Parking, UK Parking Control and ParkingEye. I also want to highlight the firms of solicitors that work with those companies. We might refer to such firms as “roboclaims” firms, and they often have a close and cosy relationship with the parking companies.
Kevin Brennan
I referred to New Generation Parking in my earlier intervention. Has my hon. Friend had better success than I have at getting the firm to respond to correspondence?
Stephen Doughty
I have experienced on many occasions exactly the frustration that my hon. Friend describes. My constituents and I have tried to contact the company by phone, in writing and via email. We have succeeded in getting several cases overturned, but it is absurd that someone should have to go to their Member of Parliament to overturn a parking ticket that has been issued in very unreasonable circumstances. Our constituents should be able to resolve such things easily with the companies concerned, rather than getting into the chain of events that many people find themselves in.
In some cases, information has been wrongly obtained from the DVLA and documents have been sent to the wrong address or to an old address. People are then served with a series of demands, solicitors’ letters and bailiffs’ letters. I regret to say that many of my constituents have ended up with county court judgments, which do huge damage to their credit rating and their ability to get mortgages. Some people have even ended up on “Can’t Pay? We’ll take it away!” over a tiny parking fine, which may even have been for parking in their own parking space. That simply cannot be right.
Gladstones Solicitors of Knutsford is involved in many such cases—to be clear, I am talking about the firm in Knutsford; there are other firms of solicitors that use the same name—as is BW Legal. I have been involved in a lengthy case concerning a constituent. This week, I raised concerns about such firms with the Solicitors Regulation Authority, and I am hopeful that it will take a close look at the matter and consider whether the firms are complying with the regulatory environment for solicitors, and with best practice.
Kevin Brennan
Does my hon. Friend acknowledge that public authorities have a responsibility not to engage private parking companies that act irresponsibly? In my constituency, I have had dozens of complaints about ParkingEye, which is engaged by a local hospital —very unusually for Wales—to undertake their paid car parking.
Stephen Doughty
I completely agree; I have had problems with ParkingEye too. This is not just about public authorities, but freeholders of large blocks of apartments, lettings companies, and those doing short lets—all the people who are involved in letting out, for long or short periods, properties with parking spaces attached. They must make sure that they do not do so, for example, one day before a change of parking arrangements and they must also make sure that a person who changes their car can easily get a new permit and not run the risk of getting a massive fine while they are waiting for their new car to be registered. The process for motorists should be simple and straightforward.
I want to deal with one more area, because it relates to the next Bill that will be debated today. I have seen harassment of taxi drivers in my constituency, for example, when they operate around some major retail areas and are waiting to pick up elderly or vulnerable customers, who want to get back home with their shopping from places such as Asda in Cardiff bay. The drivers suddenly find themselves caught with massive fines for driving in and out of a car park—this has happened on a number of occasions—to pick up people doing their shopping. Sometimes they have been harassed by staff who are employed by these companies. A number of drivers have come to me with video evidence of harassment from staff involved with these rogue parking companies.
Fundamentally, this comes down to common sense, justice and reasonableness. When things end up in court, it is an absurd situation. Roboclaims companies, which are making a massive mint off this industry, can issue a summons for just £30, and yet a defendant can sometimes have to pay as much as eight times that to defend the case, as well as having to deal with the time, emotion and everything that comes with that process.
I wholeheartedly support the Bill proposed by the right hon. Member for East Yorkshire and very much hope it gets Royal Assent. We need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with it, and I wholeheartedly support the Bill.
Luke Hall (Thornbury and Yate) (Con)
I am delighted to support the Bill and thank my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) for his work over a long period to make progress on this matter. I also associate myself with the remarks made by the hon. Member for Cardiff South and Penarth (Stephen Doughty). I recognise a lot of the incidents that he discussed.
As a number of Members wish to speak, I will cut short a lot of my remarks, which essentially endorse the Bill, and come on to a couple of extra points that I really want to make. I completely support the Bill’s objectives. I spoke to my local citizens advice bureau yesterday and asked about the levels we are seeing in south Gloucestershire. It said that in the last couple of months, 29 people have received advice from the CAB about private parking enforcement notices. Clearly, incidents and the amount of ticketing are rising, so I completely support the Bill. I will make a couple of points and perhaps suggestions about how we could alter the Bill in its next stage.
The Automobile Association has probably been in touch with a lot of hon. Members about parking hotspots. Essentially, hotspots are covered up or hidden because of access to location data. When councils enforce parking restrictions, they are obliged to detail, by location, how many PCNs have been issued and how much money has been raised, but private parking operators are not. That means that problem locations, where parking charges are issued essentially too liberally, remain hidden.
Sir Greg Knight
My hon. Friend is right as far as the present situation is concerned, but if the Bill proceeds, I anticipate that the new mandatory code of practice would require transparency of data. I hope that the Minister will commit to ensuring that information about the number of tickets issued per car park will be in the public domain.
Luke Hall
I completely endorse what my right hon. Friend said and hope that the Minister will give that assurance. As has been discussed, parking hotspots can be due to poor signage, unclear signage, poor markings on the floor and even, in some cases, signs that are deliberately designed to mislead the person who is parking and catch out motorists. I am not saying that that is happening in all cases, but it clearly is in some.
Giles Watling (Clacton) (Con)
Does my hon. Friend agree that the provision of confusing signs, along with the confusion over PCNs and the machinery that people have to use to get their tickets, is often deliberate, with the intention of levying fines rather than ordinary parking charges?
Luke Hall
It is important for us to address that during the Bill’s passage. Parking hotspots in private locations continue to trap innocent drivers month in month out, year in year out, and because the information is not released, there is little pressure or incentive for layouts to be improved in order to prevent drivers from making the same mistakes. I support the AA’s recommendation that when a private parking company requests a person’s data from the DVLA, it should be required to give either the postcode or the location where the driver was caught, so that the number of parking charges issued per location could be recorded and published by the DVLA. I understand that it would be quite a simple change, and that the information could be added to the V888/3 form that private parking operators have to fill in. I hope that that can be incorporated in either the guidance or the Bill.
I also want to make a point about cost. According to a report published by the Transport Committee report in 2014, which I understand is still accurate, the DVLA charges £2.50 to process each request for information, but the processing costs the DVLA £2.84 per application, which means a deficit of 34p. We are effectively subsidising the private companies that are making the applications, and that surely cannot be right. I hope that we would make the charge the same as the cost, but, if not, we would surely charge slightly more rather than slightly less. The DVLA is having to cover a shortfall of £700,000 a year, which is 0.1% of its total operating costs.
I know that a number of other Members wish to speak. Let me end by saying that this is a positive Bill. I hope we shall be able to address a couple of the points that I have made as it progresses, and that the Minister will give some assurances about the guidance, but I think that it will promote confidence in private operators by creating what will be a set of recognised standards. It is endorsed by the chief executive of the British Parking Association and the director of the RAC Foundation. I commend my hon. Friend for introducing it, and I will support it.
Pete Wishart (Perth and North Perthshire) (SNP)
I wholeheartedly congratulate the right hon. Member for East Yorkshire (Sir Greg Knight), my partner in crimes against music. I see that the hon. Member for Cardiff West (Kevin Brennan) is present as well. I was wondering what song we might be able to cover to celebrate the Second Reading of the right hon. Gentleman’s Bill, and I thought that perhaps it would be the Beatles classic “Drive My Car”—“Baby, you can park my car”.
Kevin Brennan
Surely it should be Joni Mitchell’s “Big Yellow Taxi”, which contains the words “They paved paradise and put up a parking lot”.
Sir Greg Knight
May I take up this theme? The Bill is really saying to cowboy operators, “‘Get Back’. You will no longer have a ‘Ticket to Ride’. And if you do not follow the statutory code of practice, it will be a case, for your business, of ‘Hello, Goodbye.’”
Mr Deputy Speaker (Sir Lindsay Hoyle)
Order. May I suggest that we all want to be “Homeward Bound”?
Pete Wishart
I think all this just goes to show how much in harmony the members of MP4 are on these issues.
This is a particularly useful Bill, which I strongly support. I believe that it is absolutely necessary. Private parking companies have become a curse in so many of our communities, and they are out of control in so many areas. They are a blight on communities, harassing motorists and driving tourists away from many towns and city centres. The city of Perth is plagued by these cowboys. I have received more complaints about one car park in Kinnoull Street than about any other issue in my constituency. That car park is operated by the John Wayne of all the cowboys, the appalling and loathed Smart Parking, a company that blights communities throughout Scotland, including Inverness, in the constituency of my hon. Friend the Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry). It distributes fines like confetti, and its so-called smart technology seems almost designed to frustrate motorists and harvest fines from them.
Another company in my constituency, UKPCS in St Catherine’s Retail Park in Perth, has even managed to outdo Smart Parking. One part of this free car park is ringed with signs saying that anybody who parks there who has the temerity to leave that zone and access facilities in other parts of the retail park will be fined up to £100, and people’s privacy is being invaded by car park attendants taking photographs of unsuspecting customers to prove this crime. This is the level of harassment our constituents are now having to put up with on a daily basis at the hands of these cowboys, and it has to come to an end.
The sheer scale of their preying on our constituents is almost industrial in its operation and organisation. A private parking ticket is now being issued every 4.5 seconds, the equivalent of 13 per minute. The RAC estimates that the total value of illegitimate parking tickets issued by private companies in a single year could be as much as £100 million. These parking cowboys know they are on to a good thing, and they know what to do now is build parking ticket charges into their business models in order to increase their profits at the expense of our constituents. This Bill will hopefully signal the beginning of the end of the parking cowboys.
Self-regulation has obviously failed dramatically. The British Parking Association is as much use as a multi-storey car park in the middle of Gobi desert. The parking cowboys hide behind BPA membership to give a veneer of legitimacy. Every time I take up issues with Smart Parking, it just comes back to me and says, “We’re members of the BPA so it should be all right.”
What do our constituents think? Some 93% of participants in an RAC survey think a Bill aimed at tackling the issue is a good idea, so the right hon. Member for East Yorkshire is on to something here; 84% want fines to be proportionate to the contravention; 74% want fines capped; and 81% of motorists want a national standard on signs. The good news for the right hon. Gentleman is that 78% want a parking regulator that enforces good practice.
We have heard some of the things that should be included; I will make a couple of pitches, and I hope to serve on the Bill Committee to pursue them. When people receive PCNs, their rights should be included on them. Too often the parking cowboys dress them up as fines; they are not fines. They are not even effectively legally enforceable; what they are is a statement to say that the recipient has somehow breached the terms and conditions of using that private land, and if the parking company were to pursue them, it would have to go to the civil court and prove that they broke those terms and conditions.
I make a plea, too, on the use of debt collection agencies, which has to end. They are grossly invasive, threatening and meant to intimidate people into paying. I have seen some appalling examples of the use of debt collection agencies and how they increase the intensity of their threats and intimidation. I have had constituents who have had 10 threatening letters, which increase to the point where I almost think they are going to be taken out and shot at dawn, such is the level of their threats.
The National Motorists Action Group has also found an unsavoury profitable collusion between private parking companies and debt collection agencies. It is right that PPCs should expect settlement and that they write letters, but local authorities do not use private collection agencies, so if it is good enough for the statutory sector it should be good enough for the private sector, too.
I wholeheartedly agree with the hon. Member for Thornbury and Yate (Luke Hall) about DVLA access. I believe parking operators should have to prove they are entitled to get DVLA access. I know that is not being considered, but I would like it to be. Parking operators should meet a test to show they are a responsible parking operator in order to get DVLA access, but if there are any examples of bad practice, DVLA access must be removed. I like the AA’s suggestions and ideas about monitoring hotspots through postcodes, and if something peculiar and particular is going on, as in Perth, the private operator has an obligation to resolve it and, if it is not resolved to our satisfaction, they lose access to the DVLA. That is a straightforward suggestion.
I am also grateful that this will cover the whole of the United Kingdom, so that areas like mine are covered. My constituency has been particularly blighted by the parking cowboys and hopefully this will mark the beginning of their twilight months.
In my experience, people are happy to pay for their parking, and an arrangement that ensures that parking on private land is properly charged and any transgressions are proportionately tackled is the way forward. Surely it is not beyond our wit to design such an arrangement.
Giles Watling (Clacton) (Con)
It is an honour to follow the hon. Member for Perth and North Perthshire (Pete Wishart). As a touring actor for 45 years, I picked up tickets all over the country, including in his area. It is my pleasure to support the Bill proposed by my right hon. Friend the Member for East Yorkshire (Sir Greg Knight). His proposal for a code of practice sets exactly the right tone. No one is seeking over-intrusive regulation of the private parking market, because there is nothing fundamentally wrong with it if it is run properly and with oversight and consideration. Private parking is a legitimate industry that is vital to economic activity in some areas, and overregulation would put a burden on local authorities, and therefore on the taxpayer, if they had to administer and maintain all the car parks themselves.
However, a code of practice is necessary to inform correct behaviour, as for all public amenities. Without such codes, poor practice grows. I have seen this in my own constituency. My experience in Clacton is with a firm called Smart Parking. It advertised free parking in a very pronounced way on a very big sign. Far less prominent was the request to enter a plate number and to take a ticket. That was required even though the parking in that car park in Ravensdale was supposedly free. The widespread view was that a large “free parking” sign meant just that, so people just parked their cars and went about their business, only to have a hefty fine levied on them because they had missed the deliberately small print.
In my view, that is an outrageous scam, and it is still going on. It enables Smart Parking to issue tickets and therefore collect fines. It would appear that the company is not interested in levying ordinary parking charges. Instead, it raises money through levying these very expensive fines—a legal if dodgy practice. It was totally legal, for instance, that a 70-year-old lady visiting a friend at the Abbey nursing home round the corner from the Ravensdale car park for 45 minutes was later sent a fine in the post, despite the fact that a notice advertising one hour’s free parking was displayed in the car park. I am informed that since Smart Parking took over the site in Clacton, about 400 unfair parking tickets have been issued, and given the local demographics, these have probably been issued predominantly to elderly, and therefore potentially vulnerable, people. Of those, 250 are being pursued by a company called Debt Recovery Plus, one of the debt recovery schemes that we heard about earlier.
Clause 6 of the Bill covers the delegation of functions, and would give the Secretary of State the power to
“enter into an agreement with another public authority authorising the authority to perform any of the functions listed in subsection (2).”
In my mind, that means local councils are in the best place to lead the charge. After all, councils already administer their own municipal car parks, and are experienced in having to balance the needs of the local community, including those of small businesses, parents on the school run and so on. They have the bedrock of skill, experience and local knowledge that can really help to tackle some of the outrageous abuses that we are seeing.
The extant regulation is insufficient. Smart Parking claims that it is fully compliant with British Parking Association guidance, and it is. However, that still allows it to issue hundreds of fines that are legal but totally disingenuous and unjust. That is why I support my right hon. Friend’s Bill. It is unjust that we allow signage that is legally compliant but blatantly results in hundreds of parkers ending up under a misapprehension that causes them to receive fines, as is happening in the Ravensdale car park, off North Road in Great Clacton. When hundreds of people are fined due to the same mass confusion, the system is failing. We in this House need to fix this, just as we once did with unscrupulous clampers.
Having two different accredited trade associations with differing codes of practice creates inconsistency and confusion in the market. We need universal standards that can be understood across the country. For example, there could be a universal standard providing parkers with a five-minute grace period in which to decide whether to buy a ticket or not, having read the signs. They should be able to leave the site with impunity if they decide not to proceed. Sadly, I know of cases of people who have merely driven into a car park then turned round and left, not knowing that an automatic number plate reader had recorded their visit and started the process of issuing a fine.
Let us be clear that the issue is getting worse. As it currently stands, private parking operators seek car keeper details from the DVLA to follow up unpaid charges. Research from the RAC Foundation suggests there was a 28% rise in requests for keeper details in 2016-17 alone, which means private car parking companies are ticketing drivers once every seven seconds—that figure conflicts with an earlier statement. There are an awful lot of parking tickets, anyway.
I urge Ministers to consider how we can bring to bear the core pillars of localism and use this Bill further to empower councils—in line with a code from the Secretary of State, as suggested in the Bill—to root out some of these unscrupulous practices that damage good local parking and, therefore, the economic and tourism prospects of towns across the country.
Yvonne Fovargue (Makerfield) (Lab)
I congratulate the right hon. Member for East Yorkshire (Sir Greg Knight) on introducing this much-needed Bill, which I am pleased to support on behalf of the Opposition.
As my hon. Friend the Member for Cardiff South and Penarth (Stephen Doughty) said, everybody knows a victim or has been a victim themselves of these parking companies. Two weeks ago I met Resolver, which helps people to resolve their consumer complaints. Resolver also campaigns to raise awareness of consumer rights in relation to private parking, and it told me that the number of complaints it receives about private parking nearly doubled between 2016 and 2017—from 1,865 in 2016 to 3,522 in 2017.
We all accept that parking operators are entitled to protect vehicle access to private land and to protect people with a rightful reason to be on that land. The problem is how some of those companies go about it, with their often indiscriminate and excessive enforcement. I have received the example of someone who parked in a car park and unfortunately died while they were out shopping. They received a parking charge because, obviously, they had not thought to remove their car, and their relations were chased by a parking company for the parking fine. The case caused considerable distress. Only two things used to be certain: death and taxes. Now it is death and parking fines, apparently.
Resolver has a lot of in-depth statistics showing that the main complaints arise where firms unfairly apply charges in contravention of their own rules, with 625 complaints; where the recipient has left the car park within the allotted time limit and is still fined, with 286 complaints; and where the signage is unclear, obscure or behind a tree, with 198 complaints.
Resolver also says there are too many barriers to getting in touch with these parking companies, as we heard from my hon. Friend. The companies only accept complaints in writing. They do not accept emails or telephone calls, and they do not answer the complaints in writing. They say that they have never received the complaints. It is far too difficult.
As we have also heard, the most common misunderstanding is that people think the charges are actually fines. The invoices look like penalty charge notices. The invoices have black and yellow on them, and they try to mirror penalty charge notices in every possible way. They try to blur the rules between public and private car parks. Many people are intimidated into paying the tickets even when they do not think the tickets are fair, not least, as we have heard from my hon. Friend and from the hon. Members for Clacton (Giles Watling) and for Perth and North Perthshire (Pete Wishart), because the companies use debt recovery agents and solicitors. They try to get the parking fines paid by any means possible.
I have heard of inaccurate threats to use bailiffs, outside the court system, to repossess cars. It is vital that the code of practice outlaws such dodgy practices. I agree with the hon. Member for Thornbury and Yate (Luke Hall) about the honeypot car parks that catch drivers repeatedly, sometimes because the signs are not illuminated in the dark, and sometimes because the signs are not visible at all. As the AA says, the postcodes of all the parking fines that are issued should be submitted. If there are these honeypot car parks, they should be looked at.
The statistic that got to me was the fact that 5 million vehicle keeper records have been requested by private parking operators from the DVLA—5 million people have been issued with these fines. That is an incredible number, and this is the time to bring forward some justice for the motorist. The parking companies should not all be lumped together, as there are some that follow the law. However, the bad practices of many parking companies colour people’s view of all parking companies, and it is time for us to take this Bill forward. I look forward to it going through Committee and receiving Royal Assent.
Alan Mak (Havant) (Con)
I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on introducing this Bill and on his very lucid ConservativeHome article, which was published yesterday and which I read with interest. I rise to support the Bill and welcome the cross-support it has already garnered, and I hope the Minister will be supportive, too.
People contacting me to ask for support in appealing car parking tickets and for help with queries with private car parking firms form an increasingly large part of my parliamentary postbag, so I very much welcome this timely Bill. I am delighted that it has received industry support, including from the RAC and the British Parking Association. I am particularly delighted that my right hon. Friend has committed to a wide-ranging consultation in clause 2(1), which I understand covers the operators, managers, providers and users of car parks—and, indeed, anybody else considered to be a stakeholder by the Secretary of State.
I very much welcome the creation of a new code of conduct, which I hope will incorporate the best parts of the two existing codes of conduct, but I also encourage members of the public to respond to the consultation, because this appears at a timely moment in the development of vehicle technology. As the fourth industrial revolution accelerates and new technologies mean self-driving vehicles —autonomous vehicles—becoming an increasingly large part of our personal and commercial lives, the truth is that parking and its regulation should be reviewed and updated, so that this country is ahead of the times, not behind the curve. We need to make sure that the technology that is transforming our economy is incorporated into our law. Therefore, I very much welcome my right hon. Friend’s Bill.
As a Conservative, I believe in a smaller, smarter state, rather than big government, but there is a role for the state to play in the regulation of parking. My right hon. Friend’s Bill strikes the right balance between transparency, consistency and protecting consumers. Many Members will be aware of his campaign jingle during the election, where he promised “accountability with Conservative delivery”. I commend him for his Bill, which delivers both. I am happy to speak in favour of it, and I hope the House will give it a Second Reading.
Michelle Donelan (Chippenham) (Con)
I am delighted to support this Bill and, in turn, support the long list of constituents who have come to my surgeries to discuss private car parks. It is time we addressed these issues, and I am confident that this Bill will do so, by introducing a statutory code of practice. I echo the sentiment of Andrew Pester, the chief executive of the British Parking Association, who says that a single code
“is important to ensure that unscrupulous providers don’t undermine the parking sector with bad practice.”
This problem is not just isolated to Wiltshire; nearly 10,000 people approached Citizen’s Advice for advice on this issue last year alone. The problem is getting worse, which makes this Bill particularly pertinent. Parking firms are issuing almost 13 times more tickets than they were a decade ago. A major issue is rogue private parking operators—I am sure we all have those in our constituencies. This Bill will tackle them by creating clarity and consistency across the sector and—pardon the pun—driving up standards. The current system is rather fragmented. It is important to note that both accredited trade associations have their own code of conduct, which means there is a complete lack of consistency. This Bill will rectify that.
One area I would like to see further action on, which other hon. Members have mentioned, is the issue of parking fine hotspots—I, too, support the AA’s campaign on that. About 70% of the constituency parking charge cases I deal with come from the elderly, and the problem is usually with a lack of signage, unclear instructions or a very small font—the lighting or technology is not user-friendly and so they cannot work out where to park.
Although the code will address those issues to an extent, it is only right that private operators are bound by the same level of transparency adhered to by local authorities. Councils are currently obliged to detail by location how many PCNs have been issued and how much money has been raised; private parking operators are not. That needs to change, so that hotspots can be reasonably identified and the reasons assessed. I hope that the Minister will consider that. The new code will raise industry standards and provide consistency and the assurance that consumers and our constituents need.
Julian Knight (Solihull) (Con)
I was going to regale the House with a whole litany of complaints, but everyone will be happy that I am not going to do that because Members from all parties have shown their unanimity on this issue. There is unanimous support for the Bill, and I completely concur with my right hon. Friend the Member for East Yorkshire (Sir Greg Knight).
Much of my postbag and email inbox is taken up by correspondence on this issue, about which more than 10,000 people a year now seek advice and guidance from Citizens Advice. Enough is enough. Firmer regulation is long overdue. The technology is often a problem for the more elderly people in my constituency, along with issues such as eyesight, signage and access to telephone numbers.
There is a clear case for a unified code of practice being really useful. Currently, any given parking operator could be regulated by either the British Parking Association or the International Parking Community, each of which imposes separate and different codes of conduct on its members, so a degree of digging is involved just for a resident to find out to what rules the company they have a dispute with is bound, let alone for them to find out how to hold the company to account.
A unified set of standards will make it much easier for ordinary citizens to learn their rights and take action against unscrupulous parking operators, by making the information easy to find and universally acceptable. That will make it faster and simpler for the likes of Citizens Advice and the staff in our offices to help people who approach us about parking issues, and I hope that it will also allow more people to find out on their own what they need to know.
Although failure to meet the new code of conduct will not be a criminal offence, the Bill will ensure that such a failure may lead to a parking operator being refused access to DVLA data. I hope that will effectively put such an operator out of business in that respect. I strongly support the Bill and am very pleased that it will hopefully be given its Second Reading.
Kevin Foster (Torbay) (Con)
Given the time, I shall keep my remarks brief to allow for discussion of the next Bill on the Order Paper. I very much welcome this Bill, which follows on from a debate I secured last year in which many right hon. and hon. Members recounted various issues in their constituencies.
In my constituency, I have two parking companies: Premier Parking Solutions of Newton Abbot and Premier Park Ltd of Exeter. They are responsible for the management of one privately owned car park each, yet each of those car parks generates more complaints about enforcement practices than the entirety of Torbay Council’s enforcement operations, which include 39 car parks and all on-street car parking. Various interesting practices and excuses are used for things such as why a barrier cannot be put in place so that people know, before they leave, that they have not paid, and can avoid getting one of these fake fines in the post. As the hon. Member for Perth and North Perthshire (Pete Wishart) said, they are made to look like fines, but they are not—they are invoices.
When I secured my debate last year, one of the companies pleaded with me not to name them as part of a cowboy industry, saying, “We haven’t had any complaints over the past month or two,” and I said, “Yeah, that’s because you had a massive fire in your car park and it’s been closed for the past couple of months, so you haven’t been trapping people.” Companies in this industry are like bloodsuckers in many cases. The reality is that the current system of regulation is absolutely hopeless. It is like putting Dracula in charge down at the blood bank. There are two different sets of regulations and companies can choose which they use, so there is an incentive to dismiss as many appeals as possible. To be fair, I do not want to impugn either set of regulations, but it is clear that the system does not have any rigour or structure and it desperately needs to change.
Contrast that system with the one governing the solicitors these companies use. We can complain to the Solicitors Regulation Authority—at least we know who is responsible. The same cannot be said in this instance. The Bill is therefore welcome and long overdue. My constituents and I fully support it. I hope it gets its Second Reading quickly so that we can get on with the task.
It is fundamentally wrong that details given to the state—details that we are required to give to the DVLA in order to register our cars by law—are then used to allow the industry to practise in this way. Most examples come from remote enforcement. It is the DVLA that needs to be the focus, and not how much is charged in a car park or the choices that people make. We should focus on the relationship whereby we have given information to the state only for it to be passed on to a company to behave in this manner. That is why the law needs to change and why this Bill is so welcome.
Mike Wood (Dudley South) (Con)
Although the vast majority of privately owned car parks treat their customers with respect, there are still far too many rogue operators. As Members are aware, a common scenario is that people park their car, pay for a ticket and leave without giving it a second thought, but receive a parking ticket in the post some days later demanding an up-front payment within a specified timescale. If they do not pay right away, the fine may double—it is pay now or pay more. The difficulty in such a situation is that the onus is on the owner of the car to prove not only that they have paid to park, but that the ticket was displayed appropriately, when the evidence is all with the person trying to impose the charge. These charges are often accompanied by threatening and aggressive letters that, in their own right, cause a great deal of distress to those receiving them. It is understandable why so many people in receipt of such charges feel pressured into paying them straightaway, partly due to the escalating cost.
The Bill is needed because some firms are not playing by the rules and are not being fair to car park users, and there is sometimes not a clear and fair appeals process. Such companies should simply not have privileged access to public and official databases such as those maintained by the DVLA. The only surprise to most of us is that this is not already the case because it seems so blindingly obvious.
The damage caused by these unfair notices is not just to the people receiving the charges; the wider community also suffers. Unfair parking charges and penalties cause a culture of avoidance. People stay away from those car parks and become more fearful of pay and display car parking. This is having an impact on our town centres, as drivers are concerned that a trip to the town centre could result in an arbitrary penalty. We need this Bill to pass not only for the sake of our constituents, who are directly affected, but for the sake of our local economies.
James Heappey (Wells) (Con)
I am aware that the hon. Member for Cambridge (Daniel Zeichner) is poised to introduce his Bill, which addresses an important issue. Also the Minister, to whom I shall shortly be acting as Parliamentary Private Secretary, will be cross with me if I give her cause to have to reduce her no doubt excellent speech by too much. There may even be some colleagues who are in a rush to get home because their own parking ticket expires soon.
As we have heard from colleagues across the House, this is a very good Bill, which I am pleased to support. However, a number of concerns have been raised by other Members that I also want to underline. The fact that private parking companies use the PCN abbreviation as “parking charge notice”—compared with the “penalty charge notice” issued by the police and civil authorities—is wilfully misleading and should be stopped. We should also look at the way in which private parking companies are allowed to design the waterproof wrappers for tickets, the tickets themselves and the language on them. There is a clear attempt to make these tickets look like they have come from the civil authorities or from the police.
In my experience and the experience of many of my constituents, signage in private car parks is inconsistent. At best, that could be down to poor maintenance or a mistake. At worst, it could be argued that the poor signage is again a deliberate act to confuse or deceive.
Another development that I have found unhelpful is car parks where people can park only with an app. Some of these apps are absolutely excellent. It is not the case that people can park in car parks on the Great Western Railway network only by using the APCOA app, although that app is very good; many Members will have had experience of using it. That is not so in other car parks, one of which belongs to a very fine hotel in Bristol that insisted that people used an app to pay for their parking.
Some years earlier, when the company was in a very different guise, I had used an online parking facility with that company and given over my car details. I could no longer remember any of the log-in details, and it turned out that there was no facility for me to reset my membership or to be able to access the app. However, because I had entered the car park, I would be charged, and if I was unable to pay through the app, then I would have to accept the ticket and appeal it. The fact that the company could do that was quite extraordinary, especially as I had entered the car park and incurred the charge before any of this became clear to me. That could have been a unique and extraordinary happening experienced by almost nobody else, but it does perhaps indicate how unregulated and unreasonable the private parking industry can sometimes be.
What underlines all the things we have heard today better than anything else is that in all our experience when dealing with casework, we have heard time and again that when these private parking companies are challenged, they capitulate almost immediately. Very rarely do they stand their ground, and that indicates exactly how thin the ice they are skating on is. I agree with colleagues across the House who have said that access to DVLA data is, very clearly, a privilege for companies that behave correctly and should not be allowed for those who repeatedly behave very badly indeed. I have great pleasure in supporting the Bill.
Sir Christopher Chope (Christchurch) (Con)
I have two or three questions for the Minister.
I have already mentioned to my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) my concern about the DVLA’s inadequate behaviour in this respect. I do not see why the DVLA itself does not stop giving access to its database to rogue parking companies. This Bill proposes to deal with that indirectly through members of parking associations rather than directly with the parking companies concerned.
Sir Greg Knight
May I correct my hon. Friend? My understanding is that the DVLA does refuse to give access to rogue parking companies, so the threshold beyond which a company is regarded as “rogue” is perhaps what needs changing. That is the point.
Sir Christopher Chope
I am grateful to my right hon. Friend for correcting me. In that case, may I challenge the Minister to explain why so many of these rogue parking companies are continuing to operate in the disgusting way that we have heard about during this debate?
Will my hon. Friend the Minister ensure, when this Bill goes forward, that we also introduce a provision ensuring that there should be equal treatment of all vehicles in private car parks? In my local authority area of Christchurch there is a lot of resentment about the fact that when, for example, Travellers invade the car park, they are treated with impunity, whereas people who may have just overstayed by 20 minutes find themselves having the book thrown at them. Can we ensure that the Bill is used as a vehicle for getting equal treatment for all motorists who park in private car parks? Will my hon. Friend say when he expects the provisions of this Bill, and the secondary legislation, to be enacted, so that people who are concerned about this issue know the deadline for implementing what we in this House want to do?
If my hon. Friend gives satisfactory answers to those questions, I hope that the Bill can make progress.
The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Rishi Sunak)
Nobody leaves their house because they want to go and do some parking; parking is simply a means to an end, and it should be as easy as possible. The millions of people across the country who use private parking facilities every day deserve a system that is fair, transparent and consistent, but as we have heard from Members on both sides of the House, it is clear that the current private parking system has at times failed each and every one of these tests.
I join hon. Members across the House in congratulating my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on bringing the Bill to its Second Reading. It rightly seeks to address an issue that comes up time and again in all our postbags and inboxes. As we have heard, there is currently no standardised, central and independent regulation of private parking operators. Today, there are two different trade associations, each with its own code of practice, and, as the hon. Member for Perth and North Perthshire (Pete Wishart) mentioned, the industry is largely self-regulating.
That has led to a range of issues for hard-working constituents doing their best to abide by the rules as they go about their day-to-day business. As we heard, people are being charged unreasonable amounts of money for what are clearly very minor and honest mistakes. My Department has received a case where someone accidentally mistyped their registration number into a parking system, and for the sake of a 50p ticket received a £45 fine in the post—90 times the cost of the original parking ticket.
As we heard from my hon. Friends the Members for Solihull (Julian Knight) and for Clacton (Giles Watling), also problematic is poor signage. To park in a private car park is essentially to enter into a contract, but signs are often poorly lit and have unreasonably small text, meaning that drivers are completely unaware of the contract they have just entered into. As my hon. Friends the Members for Havant (Alan Mak), for Torbay (Kevin Foster), for Wells (James Heappey) and for East Worthing and Shoreham (Tim Loughton) and the hon. Member for Cardiff South and Penarth (Stephen Doughty) set out, however, unjustifiable charges and poor signage are not the only problems facing motorists.
Stephen Doughty
I am glad to hear that the Minister supports the Bill. Will he also look closely at the links between one of the so-called trade associations, the International Parking Community, and Gladstones Solicitors, and the listing of all these accredited operators? It is clear from Companies House information that there are clear links between the individual directors of Gladstones and the IPC, which goes under United Trade and Industry Ltd, and that there has been a repeated changing of names and addresses in an attempt to cover up these links.
Rishi Sunak
The hon. Gentleman is absolutely right to highlight the alleged conflicts of interest within the industry. That is certainly something that the code should look to improve. On his other point, he is right that the way some operators contact members of the public is deeply worrying, as we have heard, and how they label tickets. We have also heard familiar stories of intimidating letters issued by companies that often falsely give the impression of being from a solicitor. These letters often contain threatening, legalistic language, hide appeals information in the small print and disingenuously push people towards paying unjust fines, unaware of their right to appeal.
Yvonne Fovargue
Does the Minister agree that parking companies should not be able to raise these levels of fines if a levy is imposed on them to facilitate a new scheme?
Rishi Sunak
The hon. Lady raises the issue of the level of fines, which is also something the code is considering. In theory, there is currently a maximum fine; the job of the new code is to make sure it is properly enforced.
Similarly concerning is the use of county court judgments, as was raised by the hon. Member for Cardiff South and Penarth. We are aware of a case in which a private parking operator pursued a ticket against someone who had sold the offending car before the ticket was issued. Inexplicably, the operator decided to obtain a CCJ against the unsuspecting person, which they only discovered when it caused the family’s application for a mortgage to be rejected at the last minute—their chance to buy their dream home ruined by a £40 fine meant for someone else entirely. Such practices are clearly unacceptable and must come to an end.
That brings me to the appeals process itself. As many hon. Members have mentioned when writing to my Department, accessing the appeals process is no guarantee of a fair hearing. In too many cases, appeals seem to simply ignore common sense. In one case, despite the fact that the parking operator had stated that the alleged parking offender was a male, the appeal process upheld the case against a woman.
We would imagine that if the industry had confidence in the tickets they were issuing, they would be willing to defend their decisions at appeal. My hon. Friend the Member for Wells touched on this, and the House may be interested to know that in the year to September last year, for just one of the trade associations’ appeal services, in almost 40% of cases brought to appeal, the parking company immediately caved and cancelled the ticket. That statistic suggests that parking operators are in many cases issuing questionable tickets that they themselves do not even think are worth defending at appeal.
Clearly we must take action to put an end to the indefensible behaviour we have heard described today by Members across the House, and the Bill is an opportunity to do just that. Specifically, it will enable the Government to introduce a new single code of practice to cover the whole industry, which will give drivers the confidence to know that they will be treated in a fair and consistent way.
To respond to the comments from my hon. Friends the Members for Christchurch (Sir Christopher Chope) and for Dudley South (Mike Wood), an operator that fails to comply with the code will lose its access to DVLA data. That is a severe penalty, making it effectively impossible to enforce a ticket. Further, if a trade association has been found to be breaching the code of practice, its status as an official trade association will be revoked immediately. Any costs arising from the code, including its enforcement, will be covered by a new levy on the industry, which the Bill also provides for.
The Government have started to develop the new code in partnership with stakeholders, and I welcome the fact that the director of the RAC Foundation, Steve Gooding, is chairing an industry advisory panel. I put on record my thanks to him and the other panel members for the work they are doing. I look forward to receiving their latest submission.
I thank all hon. Members who have participated today for highlighting the clear need to improve standards and regulation in this industry. I am sure that my officials have been taking close note of all the examples raised, which will go into developing the code, the principles of which we hope to publish at the same time as the Bill’s Committee stage.
The hon. Member for Makerfield (Yvonne Fovargue) and my hon. Friends the Members for Chippenham (Michelle Donelan) and for Thornbury and Yate (Luke Hall) raised the issue of disclosure. The Government agree that transparency in disclosure is very important and should form part of the Bill. The exact form is still being worked on, with not just car park operators but those involved in the appeals process, and that data should be available for the public and audit authorities to analyse.
I commend my right hon. Friend the Member for East Yorkshire for the time and effort he has put into bringing the Bill to Second Reading. It will pave the way for real reforms that will make a positive difference to people across the country, and I am delighted to speak for the Government in support of his Bill.
Sir Greg Knight
With the leave of the House, I would like to thank all Members who have taken part in the debate and expressed their support. I particularly want to thank the Minister for indicating Government support for the Bill, the shadow Minister, the hon. Member for Makerfield (Yvonne Fovargue), and the Scottish National party spokesperson, the hon. Member for Perth and North Perthshire (Pete Wishart). The point raised by the hon. Member for Cardiff South and Penarth (Stephen Doughty) about seeing that an appeal process is truly independent will be dealt with in the Bill.
Every Member who contributed to the debate made a valid point. I will not cover them all, but all good points raised can be covered in a robust code of conduct. The Bill may not make finding a parking space any easier, but it will make the whole process fairer, and I commend it to the House.
Question put and agreed to.
Bill accordingly read a Second time; to stand committed to a Public Bill Committee (Standing Order No. 63).
Parking (Code of Practice) Bill (First sitting)
Thursday 19th July 2018
(6 years, 5 months ago)
Public Bill CommitteesRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Read Debate Ministerial Extracts
The Chair
Good morning and welcome to the Public Bill Committee for the Parking (Code of Practice) Bill. I have a couple of preliminary announcements. Can Members please switch their electronic devices off or to silent? I remind Members that teas and coffees are not allowed during the sitting. We will now begin the line-by-line consideration of the Bill.
Clause 1
Parking code
Question proposed, That the clause stand part of the Bill.
Sir Greg Knight (East Yorkshire) (Con)
Mr Bailey, it is a pleasure to serve under your chairmanship and to see you in the Chair. I have a soft spot for the part of the country that you represent, not least because it made some of the classiest and most desirable cars ever made. My favourite car of all time is the Jensen Interceptor, which was of course made in West Bromwich, so it is appropriate that you are in the Chair today.
I also thank all Committee members, who are not conscripts forced to be here by the Whips, but are here because they have an interest in the subject we are considering. I am most grateful to them. I also place on the record my gratitude to the hon. Member for Makerfield, who is leading on the Bill for the official Opposition. She has apologised for not being here today due to other commitments, but she has made it clear that she fully supports what I am trying to achieve with the Bill. I am most obliged to her for that.
The heart of the Bill is clause 1. It requires the Government to create a new mandatory code of practice across the private parking sector, which will end the inconsistent and unfair treatment of British motorists by rogue parking operators. It is important that motorists know when they enter a car park that they are entering into a contract that is reasonable, transparent and involves a consistent process. Poor signage, unreasonable terms, exorbitant fines, aggressive demands for payment and an opaque appeals process have no place in 21st-century Britain. In short, self-regulation has not worked, which is why the Bill is necessary.
It is necessary because of incidents that have happened to motorists like Mr O’Keefe, who was driving on a private industrial estate looking for a particular retail outlet. He could not find where he wanted to go, so he stopped for 15 seconds in a lay-by to check his satellite navigation settings. He was caught by a passing security van equipped with a camera, and a week later he received a ticket for £100 for stopping in breach of a sign situated further back on the road, which he later realised he had passed at 30 mph. The parking company agrees with his version events—it does not dispute the facts—but is still pursuing him, and he continues to receive threatening letters.
Even homeowners have been hit, like the residents of a Salford block of flats who in just one month had more than 200 tickets issued to them for parking in their own car parks. They were given one day’s notice to display their newly issued permits. The firm responsible posted warning letters through residents’ mailboxes just one day before the introduction of the new scheme. However, many residents were away—some at work, some on holiday—and, despite having a right to park there, their cars were ticketed.
Kevin Brennan (Cardiff West) (Lab)
I am grateful to the right hon. Gentleman, who is my very good friend, for introducing the Bill and for giving those examples. Often when such problems occur—I know that my hon. Friend the Member for Cardiff South and Penarth has faced similar problems—people write to their Member of Parliament. I wrote to one particular company, New Generation Parking, which never bothered to even reply to me, as a Member of Parliament. That kind of arrogance has to stop. Does the right hon. Gentleman agree, as I think he did on Second Reading, that the Minister should make sure that a requirement to respond to Members is in the code of practice?
Sir Greg Knight
I would hope that the code of practice would lead to every parking organisation behaving in a business-like and proper manner, and treating motorists fairly. One of the reasons that the Bill does not set out the code of practice is to allow wide consultation and to take into account points such as that just made by the hon. Gentleman, who is my honourable Friend. It is important that we have the widest possible consultation to ensure that the code of practice, when it is crystallised, formulated and produced by the Minister, is as wide and as comprehensive as possible.
If I could mention one other case, a pensioner mis-keyed her number plate into an automated machine when paying for her parking and got one digit wrong. On returning to her car, she discovered that the innocent mistake had resulted in a ticket. On appeal, she was able to point out that it was an honest mistake. She was also able to prove that no other car on the Driver and Vehicle Licensing Agency database had the registration number that she had keyed in. The parking company still demanded payment. In my view, the Bill is sorely needed.
Kevin Hollinrake (Thirsk and Malton) (Con)
As well as examples of poor practice, does my right hon. Friend agree that there are some examples of good practice? I returned to my car last week at the car park I use when I come to London every week and, for the second time, I saw that a parking ticket was stuck to my window. I realised what I had done: I had forgotten to pay the fee when I left for London the previous Monday. I opened the plastic wrapper of the parking ticket and instead of being a parking ticket, it had a note inside saying, “Did you forget?”. So there are examples where people do the right thing. They realised that I was a regular customer of theirs.
Sir Greg Knight
I am grateful for that example. My hon. Friend clearly has an unknown admirer, because I doubt that happens on many occasions.
The advisory code of practice is currently being formulated. I am grateful to the Minister, because after the House gave the Bill an unopposed Second Reading, he immediately started consulting on what should be in the code of practice. I have been to some of those consultation sessions to listen to what other people are saying. The code, although not yet ready for publication, is coming along very well indeed.
A summary on the code is available and has been distributed to Members. I will refer to a few aspects of it. There will be obligations on the operators of private car parks in the code, which will include the type of “equipment and technology used”, “clear signage”,
“clear and accessible displays of the terms and conditions”,
and the requirement that there be a transaction period and a grace period.
We need to ensure that a motorist has a choice before committing him or herself to park in a particular car park. With the advent of CCTV cameras, in some cases what happens is that a vehicle registration plate is recorded upon the motorist entering the car park. The motorist then sees the terms that apply to the car park and decides not to park there, but gets a ticket because the car was seen going in and coming out. That cannot be right. There must be a grace period of five or 10 minutes—perhaps even longer in a multi-storey car park—which would allow the motorist to change his or her mind.
Mr Goodwill
Thank you. I myself witnessed a situation in Haworth. There was a notorious parking firm operating using clamps, which have now been outlawed. In that case, a couple who had parked their car went to a nearby shop to enact a small transaction in order to get some change. In that short time, they were blocked in by the parking company vehicle and clamped. They can no longer clamp, but these scoundrels are reverting to other methods, which my right hon. Friend’s Bill will prevent.
Sir Greg Knight
That is indeed the case. I am moving down the coast; I am now going to Clacton.
Giles Watling
I want to pick up on the notice of free parking, which my right hon. Friend brought up. In a particular scam in Clacton last year, some 400 tickets were issued in Ravensdale car park, which had a very large sign that said, “Free parking”. In very small print, hidden round the back, were the terms and conditions that nobody saw. People expected that they would be able to park for free. It was a scam; some 400 tickets were issued and many were challenged. A certain local councillor, Councillor Richard Everett, was very strong in fighting those tickets and got a lot of money back for people, so it is worth fighting. I support the Bill, because this must never happen again.
Sir Greg Knight
That is just the sort of case that I would expect the code of practice to cover. I now move inland to South West Bedfordshire.
Andrew Selous (South West Bedfordshire) (Con)
We had a similar case in Dunstable to the one my right hon. Friend described. The Quadrant car park in the middle of Dunstable was, on some occasions, completely full. Cars that came in, tried to find a parking space and, on seeing no space, drove out again were being issued with tickets. I managed to get that issue resolved after communicating with the company. Does my right hon. Friend agree that that sort of thing should not happen and causes unnecessary distress?
Sir Greg Knight
My hon. Friend is absolutely right and I am grateful to him for giving that example.
Steve Double (St Austell and Newquay) (Con)
I congratulate my right hon. Friend on bringing forward the Bill. I had a similar experience to the hon. Member for Cardiff West, who highlighted the fact that these parking firms rarely engage with MPs. It was only after I named and shamed the parking company in the House that it started to respond to me.
Does my right hon. Friend agree that one of the reasons the Bill is important is the impact this issue has on tourism? As the MP representing Newquay, every week I get letters from tourists who come to Newquay, only to find a fine waiting on their doorstep when they get home. They then write and complain to me, as the MP, saying that they will never come to Newquay again because of the way they have been treated. These measures, therefore, are important in supporting our tourism industry and ensuring that people feel welcome to come to places such as Newquay.
Sir Greg Knight
My hon. Friend makes a good point. I can concur, as I too represent a tourist area.
Andrew Selous
To elaborate on the excellent point made by my hon. Friend the Member for St Austell and Newquay, the proper functioning of a car park in a friendly, courteous and correct manner is essential to the health of our town centres. If people are scarred by receiving tickets, they will not come and shop, and keep our town centres going and our small businesses in business.
Sir Greg Knight
My hon. Friend is absolutely right.
Turning to the rest of the Bill, clause 3 requires the Secretary of State to review the code from time to time, which I think is necessary, because just as new rules are introduced, new loopholes are found by those who wish to get around the regulations that apply to them. Clause 4 requires the code, when it is finalised, to be published. Clause 5 gives details of the effects of the parking code. I am pleased that it makes it clear that the parking code itself will be admissible in any court proceedings. If a parking company takes a motorist to court and it is then revealed that it failed to follow the statutory code of practice, I would expect the courts properly to take that into account.
Over 19 million journeys every day end at a parking space. This is an issue that affects all voters, regardless of geography, class or age. The Bill seeks to introduce transparency and fairness.
Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)
It is a pleasure to serve under your chairmanship, Mr Bailey. It is a pleasure to be here with other members of the Committee today. I pay tribute to the right hon. Gentleman, who has done so much work to bring the Bill forward. I am pleased to support him in his effort.
This matter has long been of concern to me. I have looked with interest at all the clauses of the Bill and the draft code that the Minister helpfully sent out. I hope that we can engage with him over the coming weeks and months to ensure that the code is as robust and tough as possible, and that the Bill provides the review that is necessary, as the right hon. Gentleman said, to ensure that further loopholes are not found and that companies do not seek to avoid the code.
My constituency of Cardiff South and Penarth, which neighbours that of my hon. Friend the Member for Cardiff West, has a huge number of apartment units and is one of the most densely populated constituencies in Wales. There are many multiple apartment blocks that have large parking areas outside and parking is at a premium. Understandably, some restrictions are needed to ensure that the rightful owners or renters of parking spaces—or their visitors—can benefit from the exclusive use of their space.
Mr Goodwill
The hon. Gentleman mentioned solicitors’ letters. Does he applaud the provision in the Bill that parking companies should not send letters that look like they have come from a solicitor when they are just from the parking company?
Stephen Doughty
I applaud the fact that the Bill addresses that issue, and indeed I will discuss the issue of solicitors shortly.
There are other areas where the activities of such companies are a huge problem. I have had many complaints from taxi drivers in my constituency, who are regularly harassed and prosecuted when, for example, they are parked in a supermarket car park in one of the out-of-town shopping areas in my constituency, waiting to pick up an elderly constituent with their shopping.
The other area is hospital parking, and I want to single out one company for some pretty shady practices. That is ParkingEye, about which I have received multiple complaints regarding multiple hospitals from people with serious medical conditions, NHS staff and others who have been caught. I have a letter here from a constituent who was a medical student working in the oncology department at University Hospital Llandough in my constituency, who had applied for a permit. There had been some mistake with the email address so, unbeknown to her, she ended up with huge fines from that company and no recourse. My team and I have engaged on behalf of many constituents to try and get their fines overturned, but sometimes, as my hon. Friend the Member for Cardiff West said, the companies do not even respond. We cannot get through to them. It is not possible to get a straight answer from them. I very much hope that the code of practice will address those issues.
Kevin Brennan
On ParkingEye and hospital parking, at St David’s Hospital in my constituency, where parking is free, patients are nevertheless required to fill in the vehicle registration number on a computer screen in reception, and even when assisted by the receptionist they have received parking notices because the system is not working properly. There have been dozens and dozens of cases like that in my constituency casework.
Stephen Doughty
Indeed. Among others, I have details with me of the case of a constituent who had travelled to St David’s Hospital in my hon. Friend’s constituency, as many of my constituents do, and been caught up in exactly that situation.
I mentioned that I wanted to talk about solicitors’ firms. It is very clear to me that there is collusion between parking companies and solicitors’ firms—so-called roboclaims companies. They are often set up adjacently and involve the same directors and personnel. Incidentally, the same personnel get involved in the so-called appeals bodies. I hope the Minister looks closely at that. What discussions has he had with the Ministry of Justice and the Solicitors Regulation Authority?
Steve Double
Does the hon. Gentleman share my view that it appears that achieving a certain level of fines is part of many parking firms’ business plans? Without collecting fines, those businesses would not be viable.
Stephen Doughty
Absolutely; that is exactly the point. Essentially, it is a money-making enterprise that takes advantage of motorists up and down the country. They operate in a very business-like fashion, which is why I call them roboclaims companies. A lot of the operation is automated. Fines are issues and the companies assume that a certain number of people will pay them. The rest are automatically referred into a legal process involving bailiffs and others, and all the companies are interconnected.
The companies are jamming up parts of our legal system. A number of cases were being processed by Northampton Crown court. When people tried to contact the court to get information about their case, they were unable to get through on the phone lines because there were so many cases.
What discussions is the Minister having with the Ministry of Justice and the Solicitors Regulation Authority, which I met a few months ago to raise concerns about a number of named companies, and which has advised me that it is looking at the practices of those firms and whether they are operating in an appropriate way?
One individual who wrote to me about this said:
“I now pretty much know exactly how the parking companies and in particular the IPC have been running this scam for the past 5 years. Basically both of the appeals processes are a complete and utter sham, (and part of that sham is Gladstones Solicitors itself).”
I should be clear that that is Gladstones Solicitors in Knutsford—other companies might have a similar name. The letter continues:
“The appeals process at Excel/VCS is run by a team of minimum wage office workers with no legal knowledge or experience whatsoever, who are given 6 minutes to read an appeal, and 12 minutes to reply. Most of these replies are obviously cut and pasted from existing templated replies (sometimes referring to issues which are not part of the motorists appeal), with a few lines added in to make it look specific to your claim. The IAS (Independent Appeals Service) which the IPC offers as a second chance appeals service is also very similar, cut and paste answers, dubious legal statements etc… It is claimed by the head of the appeals service (retired Judge Bryn Holloway) that this is a completely independent fair process, it is not.”
The letter mentions two individuals—Will Hurley and Bryn Holloway—and concludes:
“This is a typical example of the clear collusion between the IPC, their members and the IAS…all to the detriment of the motorist”.
When the Minister is putting the code of practice together, I urge him to consider on a cross-Government basis what we can do about roboclaims companies and solicitors’ firms that profit, often in shady ways, off the back of people who are just going about their daily lives and business.
Will the Minister say more about information? A number of examples have been given. Far too often, individuals entering car parks do not see the notices and requirements. Visitors to residential parking places often have no clear information about how to park. Somebody came to the block where I live to do emergency boiler repair work—it needed to be carried out immediately to avoid serious damage—and returned to their van to find that they had been fined. I know of people on emergency medical appointments and carers who have been caught up. It is not appropriate and we need to look at what discretion can be applied in such cases. We also need to look at the information provided at entry.
Lastly, will the Minister say something about the devolution aspect? We are dealing with the DVLA. The Bill makes it clear that it applies to England, Wales and Scotland, but obviously some of these matters cross into devolved Administration territory. I am sure that there would be warm support for a unified approach across the United Kingdom, but what conversations has he had with the Welsh Government and others about how the measure can be applied? People cross borders and travel around the country. Solicitors and the DVLA are obviously UK Government matters, but transport and highways issues are often devolved, and Wales has a different local government system.
Sir Greg Knight
The hon. Gentleman has made the very good point that it should be the norm that a motorist can read the sign listing the terms and conditions before entering the car park, but does he agree with this point? On some occasions that will not be possible, such as when the car park is in a conservation area, and that is why the transaction period is necessary—because where a motorist does have to enter a car park to see what the terms are, they should also be able to go out again without incurring a fee or fine.
Stephen Doughty
I completely agree. Indeed, I am aware of individuals having been fined just for spending two minutes in a car park and coming out—perhaps they just made a wrong turn. That is of course an absurd situation, so I wholeheartedly support the measures in the Bill. I have looked at the draft code of practice. There are a couple of areas where I would like to make suggestions to the Minister offline, and perhaps the right hon. Member for East Yorkshire, about how we could tighten it up even further. I hope that the Minister will be able to have conversations with us going forward, but I commend the Bill and very much hope that we can deal with these awful companies and their associated legal agents and ensure a fair deal for motorists and residents up and down the country.
Daniel Zeichner (Cambridge) (Lab)
It is a pleasure to serve under your chairmanship, Mr Bailey. I, too, commend the right hon. Member for East Yorkshire on his success in getting the Bill this far. My Licensing of Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Bill was parked just after his at Second Reading. He avoided the chop; I did not. But there is no bitterness: this is an extremely important Bill.
I will say to the Government that it is three years since the consultation document “Parking reform: tackling unfair practices” was published. It has been a long wait. I think that really the Government should have responded and introduced legislation, but in the absence of a Government who are able to deal with the pressing problems of the day, I am delighted that the right hon. Gentleman has introduced this Bill. I agree with much that is in it.
It is important to state at the outset that huge numbers of people drive every day—I think the right hon. Gentleman mentioned the figure of 19 million cars on the road every day—and the vast majority of people manage to find somewhere to park and do it successfully, and many in the industry work very professionally and very well. There is sometimes a danger in these debates that we hear only of the awful experiences. They are awful, but the vast majority of people, and the vast majority of people in the industry, are doing their best to make the system work successfully, so it really is the rogues that we are trying to deal with here.
I think that the number of people who get a parking charge notice each year is between 1% and 1.5%. Obviously, it is never good to get one, but we do need a regulated system. There is no such thing as free parking; there are always costs associated with it.
I also pay tribute to the advice that I have had, over the few years I have been following this issue closely, from the British Parking Association, which is a reputable organisation trying to achieve decent standards and a proper outcome for members. It has been looking for this kind of code for many years, and I very much hope that we will be able to get it on the statute book as soon as possible, because the longer we go on in the current situation, the greater the number of people who will suffer.
I have one major query for the Minister. The point has been raised with me by many people in the industry. At the heart of this is the information that the DVLA passes to operators; the major sanction through this measure will be to stop rogue operators getting that information. Unfortunately, that will not solve the entire problem. That does not mean that we should not do it, but we need to be aware; we should not raise expectations too high, because I am afraid that the real rogues will carry on. They will just stick one of these things on people’s windscreens and they will not even need the information from the DVLA. I am told that some 30% of people just pay up, because they are intimidated.
Giles Watling
Does the hon. Gentleman agree that because of the very large amounts of money that can be involved in such scams—a company called Smart Parking was involved in one such scam on my patch, in Clacton—organised crime can get involved, which can be intimidating? This is not that much different from the old Denver boot that used to be put on vehicles some time ago, indiscriminately across the country.
Daniel Zeichner
I am grateful for the intervention. The hon. Gentleman is absolutely right. At the bottom end of this, we are dealing with some very difficult people, and I am afraid that their not having access to DVLA information will not stop them trying to extort in this kind of way. That is one of the things on which I hope the Minister will have something to say. It is not an easy problem to resolve, because this is a complex area of contract law. The question is always, how will we enforce the Bill’s provisions? If they are not enforced, passing the legislation makes us feel better, but it does not necessarily resolve the problem on the ground. My thinking is that we have to get to a point where motorists have confidence that they can ignore some of these intimidating tactics. In my view, that is the only way that we will be able to get around it.
Mr Goodwill
The hon. Gentleman mentions ignoring intimidating letters. Of course, if the company does not have access to DVLA information, which if it does not abide by the code of practice it will not, it will not know the owner of the car. A person may or may not respond to the ticket put on the window, but the company will not be able to follow it up with letters.
Daniel Zeichner
The right hon. Gentleman is absolutely right, but the problem is that about 30% are intimidated. That is the problem, and the point I am making is that until we can give people confidence, we will need a very strong message and very clear designation. I do not know whether the Minister has given any thought to how we might go about that, but it is certainly where I would like to go with it ultimately. Until we do that, the numbers will remain significant, and I fear we will still get complaints in our postbags about the practice.
With that caveat, I think that the proposals are a significant step forward. I am sure that they will get support across the House, and the sooner we see them in legislation the better.
The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Rishi Sunak)
It is a pleasure to serve under your chairmanship, Mr Bailey. I do not want to detain the Committee for long, but I congratulate my right hon. Friend the Member for East Yorkshire on introducing the Bill, and more generally on his work to highlight this issue, which affects millions of people every day.
I was pleased to speak on behalf of the Government in support of the Bill on Second Reading. I pay tribute to all hon. Members for the important contributions they have made, both today and on Second Reading, highlighting the unfair practices that are being carried out every day, affecting their constituents. We heard then, and we heard again today, that Members are doing their absolute best to stand up for their constituents and to highlight these practices, which need to be stamped out. Indeed, that is what the Bill is designed to address.
I will turn briefly to some of the specific questions raised by hon. Members, but first I pay tribute to my right hon. Friend the Member for Scarborough and Whitby, who, in a previous guise as a Transport Minister, himself took steps to tighten up practices in the parking industry. Those steps have already been mentioned today, and he was far too modest to take any credit for them, but we should pay tribute to him for tightening up the rules regarding the unfair use of automatic number plate recognition and clamping.
The hon. Member for Cardiff South and Penarth spoke passionately today, as he did on Second Reading, about the issues affecting his constituents. I am pleased to say that in general, all the issues that he raised are likely to be covered by the new code of practice. I would be delighted to meet him when we return from the recess to discuss any further points in more detail, but he spoke well on Second Reading about threatening solicitors’ letters. What he said stayed with me, and I am determined to ensure that the code of practice has specific guidance on that point, which affects so many people.
Stephen Doughty
I appreciate what the Minister has said. What discussions has he had, or will he have, with the Ministry of Justice and the SRA? Just to convey the scale of this, another firm that I mentioned, called BW Legal, regularly issues 10,000 county court judgments a month, and is known to have issued 28,000 in one month. A significant proportionate of them relate to parking. They are jamming up our court system, and are often totally unjustified.
Rishi Sunak
The hon. Gentleman makes a very good point. I am pleased to tell him that we will engage directly with the MOJ and the SRA. To date, I do not believe that we have done so, but we will happily do that. He makes a very good point about the impact on the court system. More broadly, on the point that he raised on Second Reading and today about county court judgments and, in his personal experience, letters going to previous addresses, I am relatively confident that we can address that in the code of practice by including some clauses about reasonable efforts by parking operators to find a more up-to-date address.
The hon. Gentleman talked about the appeals process, which of course should be independent. I am pleased to tell him that, as part of the code of practice in the Bill, it will be scrutinised, funded through the levy. That will ensure independent scrutiny of the appeals process, as well as the associations and operators, to ensure that appeals are working not in the manner that he highlighted, but in one that is fair to those who need to avail themselves of such a process. He talked about information, which many other hon. Members talked about, and of course the code of practice will outline the information that should be standardised on tickets and signage, so that there is good practice and consistency across the industry.
On the devolved Administrations, I am pleased to tell Committee members that the Welsh and Scottish Governments are represented on the working group that has been engaged in developing the code of practice, and are in extensive dialogue with the team in my Department, to ensure uniformity of execution of the Bill and to confirm that all the various matters have been put in place as required.
I have an update for the Committee. The explanatory notes are out-of-date with regard to the legislative consent motion. Originally, the advice from the Scottish Government was that that would not be required, but that advice changed and they believe that they require it. That motion has now been passed, so I am pleased to say that the Bill will have force in Wales and Scotland, and that all legal requirements have been satisfied in that regard.
I pay tribute to the experience of the hon. Member for Cambridge in transport matters. He has spent a considerable time in the House weighing in on such issues, so it is a pleasure to have his experience on the Committee. I will touch briefly on the issues he raised. He made a good point about rogue operators. I am confident that not having access to the DVLA will deal with the vast majority of problems that hon. Members have mentioned, because the lifeblood of trying to extort money from people is having access to their details.
By standardising tickets, complaints processes, fees and lots of other things, the code of practice will offer us the opportunity to educate the British public when the Bill has passed. From that point forward, one will be able to say to the people of the United Kingdom, “This is what tickets should look like. These are the various things that you should expect to see on them”— whether that is a kitemark or something else. In that way, through consumer education, we will hopefully ensure that they will be able to check for some kind of mark or language that would not be on rogue parking tickets. By bringing everything together in a standard way, that education process can happen in a way that it cannot today. I hope that that will deal with most of those issues.
I am also happy to look at the law that already exists to tackle people who are doing things that are presumably illegal, such as trespassing or interfering with other people’s private property. As I said, however, the huge opportunity comes from the code of practice, which standardises behaviour and practical things such as the information contained on signage and tickets, so that we can get to the point where people know what to look for on a parking ticket.
Mr Goodwill
Does the Minister agree that one reason why people often fall into those traps is that local authorities are generally very straightforward and honest with people in their parking areas, and offer free parking that is free? For example, in Scarborough, all parking is free for tourists after 6 o’clock.
Rishi Sunak
I am sure everyone watching the Committee will have heard that advertisement to visit my right hon. Friend’s constituency. Near to my own as it is, I also encourage them to visit the Yorkshire Dales and the North York Moors.
Kevin Hollinrake
While we are on the subject of Yorkshire, as well as putting on record my thanks to APCOA Parking at York railway station for letting me off my parking ticket, I ask the Minister to join me in recognising the fantastic efforts of Malton Estate. It owns private car parks in the centre of Malton and gives two hours of free parking throughout the day. That has incentivised more shoppers to come into the town, and is one of the reasons why Malton is now Yorkshire’s food capital.
Rishi Sunak
I pay tribute to the car parking practices in Malton that my hon. Friend describes. It is evidence of what my hon. Friend the Member for South West Bedfordshire said, which is that good, honest and fair car parking is vital for the health and wellbeing of our town centres and high streets. We all want to see it encouraged across our constituencies.
Kevin Brennan
I will resist the temptation to advertise the delights of Cardiff, although they are great and many. We are all grateful to the Minister for sending us the draft advisory code of practice summary in advance of the sitting. Paragraph 12(b), which covers complaints handling, states:
“There should be a requirement to issue an acknowledgement or full response to a complaint in a timely manner”.
Does he agree that if a parking company failed to respond to correspondence on such a matter from a Member, and if that wording is included in the final code, it would, in effect, be in breach of the code of practice?
Rishi Sunak
I should have mentioned that the code of practice includes the issue that the hon. Gentleman has raised both on Second Reading and in Committee. This is just a summary of the code of practice. The details, including timescales and exactly what will be required, will be fleshed out. However, in broad brushes, he is right: the code of practice is there to be adhered to. Parking operators will be audited as to whether they are adhering to it, partly by the trade association that they belong to and partly by an independent scrutiny body that will be funded by the levy. There will be sufficient scrutiny of operators’ behaviour in this regard, and replying to correspondence will be one factor considered when their behaviour is evaluated.
Stephen Doughty
The Minister is being very generous with his time. I have one specific question about paragraph 4 of the draft code of practice summary, which covers clear signage and surface markings. We have talked about clear signage, but surface markings are also important. For example, at the entrance to blocks of flats in Cardiff there is often a barrier. However, around Cardiff City’s football stadium—they are in the premier league this season; many people will be coming to watch—it is not often clear where the public road ends and private land begins. Football fans are often caught out, suddenly finding themselves on private land on the boundary between my constituency and that of my hon. Friend the Member for Cardiff West.
Stephen Doughty
The stadium is in my hon. Friend’s constituency; the road where many people park is not. People often get caught out without realising that they are on private land, because no clear boundary is indicated between the public highway and the private land. Will the Minister look at that issue?
Rishi Sunak
I do not want to get drawn into that intra-Cardiff debate; I will leave the hon. Gentlemen to conclude that after the Committee. I am happy to look into the issue that the hon. Member for Cardiff South and Penarth mentions. Cardiff is wonderful and is represented here in force, but I think Yorkshire is slightly more represented. Yorkshire Members remind everyone to visit the delights of Yorkshire over this summer.
In conclusion, I thank Committee members for their constructive comments, this morning and on Second Reading. I look forward to working with not only my right hon. Friend the Member for East Yorkshire but all Committee members to bring this important piece of legislation on to the statute book as soon as possible, so that we can start to right the wrongs that so many of our constituents have had to endure. This is a fantastic example of Members from all parties working together to solve a practical problem that will make a meaningful difference to people’s everyday lives.
I commend the Bill to the Committee.
Sir Greg Knight
I thank all colleagues who have contributed to the debate. Each has brought to bear some of their and their constituents’ experiences of unfair practices, which emphasises that the Bill is overdue and necessary. I also thank the hon. Member for Perth and North Perthshire, who cannot be here because of other proceedings but who has indicated his support on behalf of the Scottish National party, so the Bill really does have all-party support. I thank the Minister for his diligence, help and assistance.
I commend the Bill to the Committee.
Question put and agreed to.
Clause 1 accordingly ordered to stand part of the Bill.
Clauses 2 to 11 ordered to stand part of the Bill.
Question proposed, That the Chair do report the Bill to the House.
Sir Greg Knight
May I thank you, on behalf of the Committee, for your superb chairing of our proceedings, Mr Bailey? I also thank you for your comments before the Committee started that, if you were not chairing it, you would like to be a Committee member, because you support what we are trying to do. I am most grateful for that. However, I accept that the Chair is totally impartial.
Kevin Brennan
I know that my friend, the right hon. Gentleman, would also like to thank the Clerks, the Doorkeepers and everybody else responsible for looking after us during this lengthy proceeding.
Question put and agreed to.
Bill accordingly to be reported, without amendment.
Parking (Code of Practice) Bill
Friday 23rd November 2018
(6 years ago)
Commons ChamberRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Read Debate Ministerial Extracts Amendment Paper: Consideration of Bill Amendments as at 23 Novemer 2018 - (23 Nov 2018)
Madam Deputy Speaker (Dame Rosie Winterton)
I inform the House that the Scottish Parliament has approved a legislative consent resolution relating to the Bill, which is available in the Vote Office.
New Clause 1
Appeals against parking charges
‘(1) This section applies if the parking code contains guidance recommending that all parking appeals are dealt with by a single person who is independent of persons providing private parking facilities.
(2) The Secretary of State may, for the purpose of enabling or facilitating persons to act in accordance with that guidance, enter into an agreement with any person who appears to the Secretary of State to be so independent for that person to deal with parking appeals.
(3) An agreement under this section may provide—
(a) for payments to be made by the Secretary of State in respect of dealing with parking appeals;
(b) for the person to have power to charge fees, payable by persons providing private parking facilities, for dealing with parking appeals;
(c) for the maximum amount of any fee chargeable by virtue of paragraph (b).
(4) A person authorised by an agreement under this section to deal with parking appeals may not authorise any other person to perform that function.
(5) In this section “parking appeals” means appeals against parking charges imposed by, or on behalf of, persons providing private parking facilities.’.—(Sir Greg Knight.)
The new clause provides that, if the parking code recommends that all appeals against parking charges are dealt with by a single independent person, the Secretary of State may enter into an agreement with such a person for that person to deal with appeals against parking charges.
Sir Greg Knight (East Yorkshire) (Con)
I beg to move, That the clause be read a Second time.
Madam Deputy Speaker
With this it will be convenient to discuss the following:
Amendment 7, in clause 1, page 1, line 3, after “State” insert “within twelve months of the day on which this Act is passed.”
Amendment 8, page 1, line 3, after “must” insert “use his best endeavour to.”
Amendment 1, in clause 6, page 3, line 14, leave out from “may” to “functions” in line 20 and insert “—
(a) enter into an agreement with a public authority authorising the authority to perform any functions of the Secretary of State under sections1 to4 (other than the function of laying a code or alteration before Parliament);
(b) enter into an agreement with a person authorising that person to perform any”
This amendment enables the Secretary of State to delegate functions relating to the investigation of breaches of the parking code to bodies that are not public authorities.
Amendment 2, page 3, line 28, leave out “public authority which is” and insert “person”
This amendment is consequential on Amendment 1.
Amendment 3, page 3, line 34, leave out “the final version of”
See the explanatory statement for Amendment 5.
Amendment 4, page 3, line 35, at end insert “for approval”
See the explanatory statement for Amendment 5.
Amendment 5, page 3, line 36, leave out “The” and insert “Once the Secretary of State has approved the code or alteration, the”
Amendments 3 to 5 make clear that, where the Secretary of State has delegated the function of preparing the parking code, the Secretary of State must approve the final version of the parking code (or any alteration to it) before it is laid before Parliament.
Amendment 6, in clause 7, page 4, line 3, at end insert—
“() where the Secretary of State has entered into an agreement with a person under section (Appeals against parking charges) (appeals against parking charges), the establishment and maintenance by the person of a service for dealing with parking appeals (within the meaning of that section).”
The effect of this amendment is that, where the Secretary of State enters into an agreement with a person for the person to deal with appeals against parking charges (see NC1), the costs of establishing and maintaining that parking appeals service may be defrayed out of the proceeds of the levy imposed on accredited parking associations.
Amendment 9, in clause 11, page 6, line 29, leave out from “force” to the end of line 30 and insert “two months after the day on which this Act is passed.”
Amendment 10, page 6, line 31, leave out subsection (3).
Sir Greg Knight
Following previous stages of our consideration of the Bill, and having received a number of representations, it is apparent to me that it can and should be strengthened further. One point of concern that has been raised, including by the hon. Member for Cardiff South and Penarth (Stephen Doughty) and my hon. Friend the hon. Member for Dudley South (Mike Wood), relates to the appeals services available to motorists. Currently, when a motorist receives a ticket, they must first go to the parking operator to challenge it. If the challenge is rejected, they may go on to an appeals service provided by whichever accredited trade association the parking operator is a member of. Parking on Private Land Appeals and the Independent Appeals Service are the appeals services of the British Parking Association and the International Parking Community respectively. However, POPLA does not operate in Scotland, so motorists who receive parking tickets from British Parking Association operators in Scotland are denied an independent appeals service entirely, which I do not think is right.
The Bill provides an opportunity to raise the standards of the private parking industry and create more consistency in the process. My amendments would expand that opportunity, providing the Secretary of State with the power to appoint a single appeals service for the whole industry, providing greater consistency for motorists in England, Scotland and Wales, as they would know exactly where to go when they want to appeal a private parking ticket.
Michael Tomlinson (Mid Dorset and North Poole) (Con)
May I be the first to congratulate my right hon. Friend on piloting his Bill thus far? Many of our constituents who are caught up in these schemes are among the most vulnerable. Will he reassure my constituents who have been caught up in the past that in future they will be able to go through a much clearer and more straightforward process?
Sir Greg Knight
I am happy to give that assurance and to confirm that the appeals process will be free of charge.
The new clause and amendment 6 are the substantive amendments and would allow the Secretary of State to appoint a single appeals service for the private parking industry. They would also amend the proposed levy powers in order to use the levy to cover the costs of establishing and maintaining such an appeals service. Amendments 1 to 5, which also stand in my name, are largely technical and would amend the Bill to allow the Government flexibility to delegate their functions for investigating breaches of the code. They would also ensure that, where the Secretary of State has delegated the function of preparing the code of practice, they must still approve the final version of the parking code.
The current provisions mean that the Minister can delegate only to a public authority, but my amendments would allow the delegation of the investigatory function to private bodies. That would allow subject matter experts from private industry to conduct the function, thus offering a greater range of options and value for money. Lastly, my final amendments cover where the Secretary of State has delegated the code of practice, as I have said, but is still required to give final approval to it. I commend my new clause and amendments to the House.
Andrew Gwynne (Denton and Reddish) (Lab)
I commend the right hon. Member for East Yorkshire (Sir Greg Knight) for his Bill and for the very sensible amendments that he has brought before the House. I assure him that I am not going to speak at length. I rise at this stage just to congratulate him and to assure him that he has the full support of Her Majesty’s Opposition.
Sir Christopher Chope (Christchurch) (Con)
May I address some remarks to the amendments in my name, particularly amendments 7 and 8 to clause 1? Like everybody else in the Chamber, I think this is a really good piece of legislation, but it is dependent on the good will of the Government to ensure that something actually happens.
Too often, we pass legislation in this House, and months or years later we find that nothing much has happened as far as the Government are concerned. I give as an example the primary legislation passed in this House to limit public sector exit payments to £95,000. That was contained in the Enterprise Act 2016. The Government have still not implemented that provision. Despite promises more than a year ago that they were about to bring forward regulations, they have not even fulfilled those promises. The most recent information I have is that there will be a write-round before Christmas, and then they may have a consultation on the regulations next year. When the Government say, “Yes, we’re definitely going to do something about this”, as they did when that law was passed, there is quite often a gap between what is said and the reality.
It is against that background that I am seeking, in amendments 7 and 8, to tighten up the requirements on the Government to bring forward the code of practice. Currently, all the Bill says is:
“The Secretary of State must prepare a code of practice containing guidance”.
However, he may not prepare that code of practice for many months or many years, and we should learn from past mistakes.
Sir Greg Knight
May I just say to my hon. Friend that so far, throughout this whole process, I have found the Government very helpful, with no sign of procrastination? Indeed, they have been very astute in already seeking views and starting the consultation process, with a working group looking at some of these aspects. I am certain his fears are unfounded.
Sir Christopher Chope
I hope that is so. One way of establishing that my right hon. Friend is right would be if the Government readily accept amendments 7 and 8. Doing so would reinforce the good will of the Government in ensuring that they will bring forward their parking code in good time.
Bob Stewart (Beckenham) (Con)
A time limit could be put into the legislation so that by such a time this should be done.
Sir Christopher Chope
That is exactly the purpose of my amendments.
Amendment 7 would insert, in the first line of clause 1, that the Secretary of State,
“within twelve months of the day on which this Act is passed”,
must prepare a code of practice. That is pretty clear in bringing in a time limit and a requirement. I hope the Minister will be able to give an undertaking that the Government will bring forward a code of practice within 12 months. Some people may be impatient and say that they want it sooner, but under the terms of the Bill the Government have to consult before producing a code of practice, so I think it is reasonable to allow a period for the code of practice to be drawn up and consulted on.
If that amendment goes too far and is too extreme for the Government, amendment 8 is a modification as it would mean that the Secretary of State must “use his best endeavour” to prepare a code of practice. I do not know whether the Minister will say that those words are a meaningless addition, or that they would impose too tight a legal requirement on the Secretary of State.
Michael Tomlinson
As always, my hon. Friend and neighbour considers these matters carefully, and I am listening carefully to his proposals. Given that the Bill’s sponsor has received reassurance on this point, surely the phrase “best endeavour” would be otiose, because the Government and the excellent Minister have said that these things will be brought forward. We simply do not need those words.
Sir Christopher Chope
My hon. Friend makes a perfectly fair point, and I have tabled the amendment as a fall-back position—[Interruption.] Not a backstop, no. The amendment is a fall-back in case the Government do not accept amendment 7.
Sir Greg Knight
May I say gently to my hon. Friend that if his amendments are accepted, they may cause some difficulty? If the Bill becomes law, the Government will need to go through a procurement process, which will take several months. The arbitrary time limit that he seeks to impose might mean that that procurement process could not properly take place.
Sir Christopher Chope
With the greatest respect, perhaps my right hon. Friend’s point is relevant to my other amendments that relate to the time the Act must be passed. I do not see how having to go through a procurement process will interfere with the code of practice, unless the Government propose to delegate the drawing up of that code to some consultant—[Interruption.] My right hon. Friend says that the Government might want to do that. They might also feel the need to comply with the European Union procurement directive on this matter, but that is speculation.
My right hon. Friend has been, not obsessed, but very concerned about the abuse of private parking facilities for a long time, and this is a great opportunity to get legislation on the statute book and get something done. However, I say to my right hon. and hon. Friends who have great trust in the Government, that even if the Minister does not obstruct the Bill and exercises good will, as we have seen with public sector exit payments, there can be a big gap with those good intentions. I think the whole House supported the idea of a £95,000 cap on exit payments, yet two and a half years later there is no sign of that coming into effect, and the latest projection is that it will be sometime next year.
Kevin Brennan (Cardiff West) (Lab)
On amendment 7, how will the Secretary of State be judged on the requirement to “use his best endeavour” to carry this out within 12 months?
Sir Christopher Chope
That very challenging question is not dissimilar to the questions that I asked the Government and Prime Minister about what enforcement mechanism there will be to ensure that “best endeavours” as referred to in the withdrawal agreement will be implemented. In answer to a parliamentary question from me, the Minister replied on 22 November:
“The reference to best endeavours in Article 184 of the Withdrawal Agreement is a legally binding commitment that requires the United Kingdom and the EU to conduct themselves so that the negotiations on the future relationship are meaningful. It prohibits inflexible or obstructive behaviour and obliges the parties to pay reasonable regard to the interests of the other party.”
So in answer to the hon. Gentleman, that is the precedent that would be established. If he thinks that that is full of clarity, then I am sure he will be eager to support my amendment.
James Cartlidge (South Suffolk) (Con)
Presumably, whether best endeavours have been followed in the Brexit negotiations is likely to capture slightly more media coverage than whether best endeavours have been used in the introduction of the civil car parking code of practice.
Sir Christopher Chope
With the greatest respect, I do not understand why my hon. Friend says that. According to the Government, “best endeavours” is a legal term, so why can we not incorporate it in the Bill in the same way that it has been proposed that it should be incorporated in the EU withdrawal legislation?
Kevin Brennan
My point is that in this instance best endeavours would always be in the eye of the beholder. The hon. Gentleman does not explain, in his amendments, how Ministers could be judged on whether they had used their best endeavours and what the consequences of any such judgment would be. Therefore, as an amendment—I know he is very careful about these sorts of things—it does not survive minimal scrutiny.
Sir Christopher Chope
In my submission, if an aggrieved member of the public felt that the Government had not been using their best endeavours to bring forward the code of practice and were thereby delaying the implementation of the will of Parliament, it would be open to that person to raise the matter by way of a judicial review, so there would be an enforcement mechanism.
Alex Chalk (Cheltenham) (Con)
Is this amendment not a licence to take power away from this House and put it into the courts? This House should be responsible for its own legislation. If there had been a failure of a dilatory nature from the Government, then my hon. Friend could no doubt call them to account in this House. However, ceding power to the courts to make a decision on whether best endeavours have been used seems to me to be a complete abdication of responsibility.
Sir Christopher Chope
What my hon. Friend says is interesting if one applies the analogy of best endeavours to what is being discussed in the context of article 184 of the EU withdrawal agreement. In answer to another parliamentary question, the Under-Secretary of State for Exiting the European Union, my hon. Friend the Member for Daventry (Chris Heaton-Harris) the Minister with responsibility for exiting the European Union stated:
“the primary remedy would be that the party in default would be obliged to return to the negotiating table and modify its position. In the event that there was further non-compliance, remedies may be imposed under the processes established by the withdrawal agreement.”
It may be that my amendment is just as weak as article 184 of the proposed EU withdrawal agreement seems to be.
Sir Christopher Chope
I see the hon. Gentleman is expressing his strong agreement.
Sir Greg Knight
I think my hon. Friend is seeing shadows on the wall where they do not exist. The Government have made it quite clear that they are very supportive of the Bill. If I give him an undertaking to harass the Minister and make his life a misery if I think he is dragging his feet, will my hon. Friend agree not to press his amendments?
Sir Christopher Chope
Is my right hon. Friend saying that he himself will undertake to harass the Minister? I am afraid that in the past my efforts at harassing the Government have proved manifestly unsuccessful. Of course, my right hon. Friend carries with him the distinction of being a former Deputy Chief Whip, so perhaps he has more influence than I have.
Kevin Foster (Torbay) (Con)
My hon. Friend should not be so dismissive of his own impact. As he will know, I was a sponsor of the Middle Level Bill, which is now the Middle Level Act 2018. His dutiful use of the procedures of the House ensured that it was a changed Bill. We do not necessarily need this at the moment, because we can rely on him being a dutiful parliamentarian, scrutinising constantly and ensuring that the House holds the Government to account for implementing the law that is passed.
Sir Christopher Chope
Gosh, Madam Deputy Speaker, I am being flattered into submission. Perhaps this is an appropriate moment to say that the Government have also conceded on the amendment that my hon. Friend the Member for Wellingborough (Mr Bone) and I tabled saying that we need more Fridays on which to consider private Members’ Bills. That amendment has been accepted by the Government, and I understand that they are going to put forward a motion for debate on Monday that incorporates it. I can accept—
Madam Deputy Speaker (Dame Rosie Winterton)
Order. It is important that we stick to the amendments in front of us rather than what might be amendments elsewhere in future debates.
Sir Christopher Chope
I shall use my best endeavours to comply with your ruling, Madam Deputy Speaker.
I think that was a useful walk around amendments 7 and 8. Let me refer briefly to the other amendments in my name, which deal with when the Bill has to be enacted. At the moment, clause 11, on the commencement, extent and short title, says that “section 8” and
“any power to make regulations”
will come in
“on the day on which this Act is passed”.
However, the clause also states that the
“remaining provisions of this Act come into force on such day as the Secretary of State may by regulations appoint.”
My amendment suggests that that should be two months after the day on which the Act is passed, again to ensure that the pressure is kept on the Government to bring the measures forward as quickly as possible. There is massive public demand for them, and I fear that if we do not tie the Government’s hands a bit more than the Bill does currently, we may have to rely, to a very great extent, on the muscle power of my right hon. Friend the Member for East Yorkshire. I do not really think we want to have to do that, which is why I tabled the amendments. I look forward to hearing what the Minister has to say.
Pete Wishart (Perth and North Perthshire) (SNP)
I congratulate the right hon. Member for East Yorkshire (Sir Greg Knight) on his commitment to ensuring that we have parity and fairness in private parking—it is matched only by his dexterity on the drum kit and his ability to keep time in the parliamentary rock band, MP4. This is a very fine Bill, and I will come to the code of practice on Third Reading, because it is really important that we get a better understanding of the Government’s intentions on the code of practice, which is a most important feature.
I support the right hon. Gentleman on new clause 1 and the subsequent amendment. It is very important to ensure that we get clarity on the appeals process. He is right that we are not covered by POPLA in Scotland. If a car parking operator is part of the independent parking community, we can appeal to the Independent Appeals Service, but that leaves a rather big gap in the opportunities in Scotland to appeal against some of these parking restrictions.
The right hon. Gentleman will know my interest in all this. The city of Perth is totally plagued by private parking companies, making life a misery for my constituents and the many people who come to visit that beautiful city. It is important that we get the Bill done and address this issue. On appeals, a member of staff who works in my office in Perth spends a good part of his day having to deal with complaints and assist people with appeals about the operation of parking companies in my constituency. Something has to be done. The procedure is that someone can appeal against private parking operators, but they are self-regulating. It is up to them whether they take it seriously and to make a ruling and a judgment if they think it is fair—if they think the appeal should be progressed—and then to make a response to the complainant. Clearly, that course of action is unsatisfactory.
This comes down to the British Parking Association’s set of regulations. It introduced POPLA in England and Wales several years ago, which, as I have said, does not cover Scotland. People can appeal to POPLA only if they have failed to secure a successful outcome in appealing to the private parking operator in the first place, and there is a £20 charge. I am glad that the right hon. Gentleman made it clear that the new independent appeals process that he outlines in the new clause will be free of charge. That is important, because I have seen some of these fines range to over £100—I think the top one I have seen, at the end of one of the very many threatening letters that are used by debt collection companies, was in the region of £140 to £160. The added cost of the appeal is another burden and feature that has to be endured by the hard-pressed motorist.
Bob Stewart (Beckenham) (Con)
I think 50% of MP4—[Interruption]—sorry, 75% of them are in the Chamber. Perhaps they will give a rendition before the end of the debate. Can I check, whatever we agree, that the measure will apply in Scotland, and the Scottish Parliament will back it?
Pete Wishart
Absolutely; it is important that that happens. At the beginning of his speech, the right hon. Member for East Yorkshire mentioned that a legislative consent motion has been passed in the Scottish Parliament to ensure that this Bill covers Scotland and that those aspects that require this House to legislate on behalf of the Scottish Parliament are secure. Every part of the Bill applies to Scotland, so it will be national, which is important for many of the fine English visitors who come to my constituency and enjoy the delights of Perthshire. They will be protected if they park in my constituency, and will have the same rights of appeal and process as everyone else.
Paul Masterton (East Renfrewshire) (Con)
The hon. Gentleman has set out very clearly the concerns in his constituency. He has been an MP slightly longer than I have, but is he shocked by the sheer amount of correspondence in his inbox and postbag on parking charges? The Bill gives us a chance, particularly in Scotland, where the appeals process is slightly more iffy, to achieve clarity and fairness for our constituents against many of those—as he rightly says—rogue independent parking operators.
Pete Wishart
Absolutely. It is not just my city of Perth—I understand that there are issues across Scotland, where we have particular difficulties. I will come on to rogue operators on Third Reading, as it is important that they are identified and sharp practice is outlined to the House. What has happened is clearly a problem, and the hon. Gentleman is right that we require these measures. That is why I am proud to sponsor the Bill introduced by my right hon. Friend the Member for East Yorkshire, and it is really important that we get it through the House today. I am pleased that we are here to ensure that a thoroughly good Bill gets through the House.
Michael Tomlinson
As ever, the hon. Gentleman is making an eloquent and passionate defence of the Bill, which is excellent. A few moments ago, he mentioned the threatening letters that were sent. Does he agree that, like my constituents, his more robust constituents can shrug them off, but the more vulnerable are caught up, and for them the charges, when set out in detail, are more worrying and impactful if they end up having to pay them?
Pete Wishart
Absolutely. I have seen examples of correspondence from debt collection agencies, and the increasingly aggressive and intimidating tone that is taken in subsequent letters. It gets to a stage where some of my constituents and visitors to my constituency feel that they may be taken out and shot at dawn because they tried to park a car in a parking space. I wish to return to this, because the Minister will probably have hopeful things to say about debt collection. I understand that that is one of the areas he is looking at, and I hope to secure good news from him on Third Reading about how that will be incorporated in the code of practice so that we can end the more intimidating features of debt collection agencies.
I do not want to say anything else other than to totally support the right hon. Member for East Yorkshire in what he is trying to achieve in his amendments. May I tell the hon. Member for Christchurch (Sir Christopher Chope), who is engaged in a conversation with his Whip, that I do not think that I can support him? That is a shame, because we have both served on the Select Committee on Scottish Affairs. He was a doughty and—I shall use the term—challenging Member to the Chair, as I was at that point. I very much enjoyed his contribution, as he scrutinises things personally and ensures that he tries to test things to the absolute limit, but I do not think that I can support him, given all the concerns about procurement raised by the right hon. Member for East Yorkshire. I understand that that is not decided yet, and there might be a need for such measures, but I cannot support anything that might get in the way of the Bill taking effect.
Reflecting the comments made by the right hon. Member for East Yorkshire, the Minister has been nothing other than totally efficient and effective in dealing with the Bill. He has responded generously, which is an example to other Departments and Ministers when we try to get such legislation through the House. If he is prepared to say that this is happening within the timescale allocated in the Bill, I would be more than happy and satisfied, having worked with him and seen the way in which he approaches these issues. I encourage the hon. Member for Christchurch not to press his amendments, as they would not have the support of practically anyone in the House, but I am more than happy to support the amendment tabled by the right hon. Member for East Yorkshire.
Mike Wood (Dudley South) (Con)
I want to speak, very briefly, about new clause 1 and amendment 6. I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on the progress that his Bill has made, and particularly congratulate him on the new clause and amendment, which clarify the possibilities for a truly independent appeals procedure.
Landowners clearly have a right to decide on reasonable and fair terms for the way in which their land is used, but, as we know from our constituency postbags and email inboxes, in too many cases those terms do not seem fair. The processes for contesting unfairly issued parking tickets are expensive and drawn out, and motorists who are willing to contest a ticket through the courts take a disproportionate risk in the form of a dramatic escalation from the original fine as well as, of course, the legal costs. While we would not wish to prejudge the outcome of the parking code, one possibility that should be considered is the handling of appeals by a single independent person, and the measures allowing that person to be appointed and the funds to come from fees collected from the private operators covered by the scheme are therefore sensible.
Sir Greg Knight
Will my hon. Friend also give himself credit? It was partly as a result of the representations that he and others made that I decided to table the new clause and amendments.
Mike Wood
I thank my right hon. Friend for that generous intervention, but I fear that it may be a little too generous. The work that he and his team, and Ministers, have done has been key to the Bill.
I will certainly support both my right hon. Friend’s amendments and the Bill’s Third Reading, but I am afraid that I do not find myself able to support amendment 8, tabled by my hon. Friend the Member for Christchurch (Sir Christopher Chope). I think that we have a responsibility to ensure as far as possible that the provisions in our legislation are enforceable, and I therefore question the wisdom of legislative provisions requiring best endeavours on the part of the Government, although I have no doubt whatsoever that Ministers will at all times exercise such best endeavours. I am particularly reassured by the undertakings given by my right hon. Friend to harry Ministers if that becomes necessary, and I am in absolutely no doubt that he is perfectly capable of making Ministers’ lives a misery, just as he has promised.
Faisal Rashid (Warrington South) (Lab)
I am grateful for the opportunity to speak in support of this important Bill, and I commend the right hon. Member for East Yorkshire (Sir Greg Knight) for his hard work in championing it and enabling it to reach this stage. I also congratulate all the Members who have worked on it with him.
The Bill will, I hope, lead to long overdue change in the car parking industry. It is alarming to hear from Citizens Advice that parking companies are issuing 13 times more tickets than were issued a decade ago. This is a business model that is designed to exploit motorists rather than fulfilling its purpose. It is a case of several cowboy parking companies treating motorists in the most unfair terms, and it cannot be allowed to continue. Throughout our debates we have heard of a range of problems that motorists have faced, from poor signage and broken machines to appeal systems that lack transparency and fail to apply any common sense. Today we have the opportunity to ensure fairness for British motorists.
Mark Tami (Alyn and Deeside) (Lab)
I support the Bill. Does my hon. Friend agree that some of these car parks are set up to trap motorists and lure them in? Their real aim is to get motorists not to pay the parking fee, but to pay the fine.
Faisal Rashid
I totally agree. It can be difficult for the general public to understand these machines; they are set up to be confusing and then people get trapped. We are passing a Bill that will oblige the Government to introduce a new statutory code of practice to spell out what behaviours can be reasonably expected from private car parking operators.
As the right hon. Member for East Yorkshire, who is in charge of this Bill, highlighted on Second Reading, there are almost 19 million journeys a day that end at a parking space. This is truly a Bill that will affect almost every person in this country in some way; it is an issue that hugely affects my constituents in Warrington South, as it affects the constituents of many other Members here. I have been contacted by a number of people who have told me of issues they have faced with parking companies. In most of these cases, my constituents are being penalised for breaking an obscure term of the car park, or they are being falsely accused of not purchasing a parking ticket.
One constituent told me that she had purchased a ticket but made a genuine mistake and failed to enter her vehicle registration number correctly. As a result, my constituent was sent a number of letters threatening court action if she did not pay a substantial fine. Despite the innocence of her mistake, the letters scared my constituent into offering up the money.
Such threatening and exploitative behaviour is totally unacceptable and cannot be allowed to continue, and this is far from a one-off incident. I have been contacted by several constituents who made similar mistakes, often entering a single digit or character of their vehicle registration incorrectly, and have then been faced with fines and threatening letters.That is wholly unacceptable, especially as these mistakes are often made because of parking companies’ deliberately misleading signage and complicated machines.
Henry Smith (Crawley) (Con)
I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on introducing this timely Bill.
The hon. Gentleman is talking about parking companies that almost set motorists up to fail to be able to meet their terms, but it is not just the small operators who do this. It is alleged that NCP—National Car Parks—in the centre of Crawley has been charging motorists for illegal parking when it does not even have planning permission for the CCTV to monitor those cars. Does the hon. Gentleman agree that the large companies must also comply with best practice?
Faisal Rashid
I totally agree: all operators, whether large, medium-sized or small, should be part of this code of practice.
Some of my constituents are being targeted with letters demanding money and threatening court action. Indeed, some people have contacted me to tell me that the situation has become so bad that motorists are being discouraged from visiting some of the town centres for fear of being targeted by rogue parking companies. This is a deeply sorry state of affairs; it is bad for my constituents and bad for our local economy, especially in the run-up to the festive season. High streets and town centres are already struggling. Rather than coming into town to spend money on the high street, people are choosing to stay at home and shop online.
The regulation of private parking companies that this Bill proposes is long overdue, and I am pleased that it has secured cross-party support. If this Bill is passed today, it will be welcomed not only across this House, but across the country. It is good to see that in a time of much division in this place there are still opportunities for colleagues to put aside their differences and work together to improve the lives of their constituents.
Alex Chalk (Cheltenham) (Con)
What a pleasure it is to follow the hon. Member for Warrington South (Faisal Rashid) and his excellent contribution. I could not agree more with the points that he has made, and I entirely endorse this Bill. I just want to make a few additional remarks. The overarching point —it has been indicated before but it bears emphasis—is that so many of these companies are a law unto themselves, and it is important to iterate the distress and concern that their actions can cause. When someone is faced with what looks like an official letter demanding considerable sums of money, they can become enormously distressed by that. The concern is that these individuals are making these demands on an entirely specious basis, and I want to give the House two examples—
Pete Wishart
I am sure that the hon. Gentleman is about to come to the amendments. We are now discussing the amendments that have been tabled by the right hon. Member for East Yorkshire (Sir Greg Knight) and the hon. Member for Christchurch (Sir Christopher Chope), and we are all desperate to make our Third Reading speeches, which will deal with some of the finer features of the Bill. I want to know what the hon. Member for Cheltenham (Alex Chalk) thinks about the right hon. Member for East Yorkshire’s fine amendment about the appeals process.
Alex Chalk
I will be getting to that point, but it is important to set the context as well.
My first example affects one of my own constituents. I was making a point about the distress that can be caused by these demands, many of which are being issued on a specious basis. I had a constituent in Cheltenham, in a road near Montpellier Terrace, who received a letter demanding that a fine be paid. However, it turned out that the company demanding the money was seeking to claim a parking ticket in respect of land that belonged to the person receiving the ticket. That was an extraordinary situation. In other words, the company had not bothered to check with the Land Registry to find out who owned the land. When I looked into it, it turned out that the parking company had been called in because of a vexatious neighbour dispute. The neighbour had called in the parking company to try to get at his own neighbour. This is a prime example of why we need a sensible system of regulation, to ensure that the system is not misused in that way.
The second example that I want to give, before turning expeditiously to the amendments that the hon. Member for Perth and North Perthshire (Pete Wishart) has mentioned, relates to my own situation. Seven years after the event, a parking company wrote to me to suggest that my car, which had long since been sold on, had been wrongly parked. I knew that this area of law was covered by contract law, and that this was way out of time in any event, even if the underlying suggestion was correct. The truth is, I could not remember, because it had happened seven years previously. However, such an episode would be upsetting for people who did not have that knowledge and who would not realise that such a demand was time-barred.
I shall now turn to the new clause and the amendments tabled by my right hon. Friend the Member for East Yorkshire (Sir Greg Knight), whom I congratulate on bringing forward this brilliant Bill. He is right to have a single point of appeal; that is enormously sensible. There is not a great deal that I want to add to that, other than to say that I hope that the clause will be flexible enough to ensure that there are sufficient resources to deal with these points. The reason I say that is that new clause 1(1) states:
“This section applies if the parking code contains guidance recommending that all parking appeals are dealt with by a single person who is independent of persons providing private parking facilities.”
All I can say is that I hope there will be more than one person, because there are likely to be a great number of appeals. I hope that it will be appropriate for the singular to include the plural. I am sure that that point will be dealt with, but there needs to be more than one person.
I also want to deal with the proposal from my hon. Friend the Member for Christchurch about the use by the Secretary of State of “his best endeavour”. I understand the logic behind his proposal, but I respectfully suggest that it is unnecessary in this case. The point has been made that there is a danger of seeing ghosts where none exists, so to speak. The wider point, however, is that, were this provision to be required, it would surely be required in every piece of legislation that this House passes. That would transfer power from this House, where hon. Members can properly hold the Executive to account for allegedly dilatory behaviour, to outside the House because, as my hon. Friend rightly acknowledges, the issue would become justiciable. We could then have a situation where a person could serve a writ suggesting that the Government had not used best endeavours to bring legislation into effect, which would cost a huge amount of time, expense and inconvenience. More importantly, this House would effectively be precluded from discussing it, because it would then be a matter under discussion by the High Court, which would be an unsatisfactory state of affairs.
Michael Tomlinson
As ever, my hon. Friend is using his forensic intellect to consider these matters, but is not the situation worse than that? Even if it were justiciable, the phrase “best endeavour” is simply too vague. It would be impossible to judge, as the hon. Member for Cardiff West (Kevin Brennan) pointed out in an earlier exchange, whether a Minister had or had not used best endeavour.
Alex Chalk
Absolutely right. The Court would not thank this House at all for requiring it to make that kind of assessment. One could imagine how the evidence would have to be provided on both sides. The Minister would provide timelines, and then the Court might have to consider what the Opposition had to say. How on earth would the Court be meant to make a judgment?
Kevin Brennan
Does the hon. Gentleman suspect, as I do, that the hon. Member for Christchurch (Sir Christopher Chope) has tabled his amendments to make a point about Brexit, rather than about this Bill? We would therefore forgive him if, at this stage, he chose not to press his amendments, having made that point so well in his contribution today.
Alex Chalk
The hon. Gentleman recognises that my hon. Friend the Member for Christchurch is a Member of great distinction and resourcefulness. It may just be possible that that is his intention. If it is his intention, he has certainly made the point with his customary eloquence and effectiveness. Yes, I think this would be an excellent moment for him to recognise that the point is made, and he could therefore graciously not press his amendments.
Sir Christopher Chope
My amendment 8, which seeks to incorporate the phrase “best endeavour”, is completely nugatory in terms of legality or enforceability, and I take the point made by the hon. Member for Cardiff West (Kevin Brennan) and by my hon. Friend the Member for Mid Dorset and North Poole (Michael Tomlinson) that “best endeavour” is a meaningless phrase. I therefore will not press the amendment. We would not want to litter our statute book with meaningless phrases, whether it be in the withdrawal Act or in this Bill.
Alex Chalk
That was elegantly done. Well, on that basis, I do not have much more to say. I have made the points I wanted to make.
With the Bill being improved in the way that has been proposed, I end by congratulating my right hon. Friend the Member for East Yorkshire. This is past time, and the Bill will be welcomed in my constituency, by the constituent I mentioned, by me and, I am sure, by Members on both sides of the House.
The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Rishi Sunak)
It is wonderful when both sides of the House come together to support and put in place legislation that will make a practical difference to the day-to-day lives of the millions of people we represent. In that vein, I wholeheartedly congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on highlighting this issue, and on the tenacity and diligence with which he has brought the issue to the Floor of the House and to Committee. I pay tribute to him, and many people will be grateful for his efforts.
I will speak briefly now, and perhaps respond to hon. Members’ comments more generally on Third Reading. For now, I will limit my remarks to the various new clauses and amendments.
New clause 1 will appoint a single appeals service to create further clarity for consumers, giving a well-signposted route to appeal a private parking ticket. I am delighted on behalf of the Government to support the new clause. It and the associated amendments will ensure that there is a fair, transparent and consistent appeals service for motorists. This has been warmly welcomed by consumer groups and the parking industry alike.
I am pleased to tell the House that Steve Gooding, the director of the RAC Foundation, has said:
“we particularly welcome the proposal for a single, independent appeals service, which, together with a single, clear code of practice should establish a better, clearer framework and a level playing field that is fairer for all”.
The foundation has challenged the effectiveness of self-regulation in the parking industry. Only this week, it drew attention to the fact that in the second quarter of the financial year, private parking companies sought yet another record number of vehicle keeper details from the DVLA with which to pursue ordinary drivers and motorists.
The chief executive of one of the industry’s leading trade associations, the British Parking Association, has said that the association welcomes the amendments tabled by my right hon. Friend the Member for East Yorkshire, commenting that they
“chime with our call for a single standard body, single code of practice and a single independent appeals service. This framework provides a unique opportunity to deliver greater consistency and consumer confidence”.
The BPA looks forward to pushing
“for a positive outcome for all.”
It is therefore with pleasure that the Government can support new clause 1.
I am also pleased to support, on behalf of the Government, amendments 1 to 6, which are pragmatic alterations that will support the Bill’s delivery through secondary legislation. They will give the Secretary of State the ability to delegate functions to non-public bodies, such as experts in auditing, as seems eminently sensible. They will clarify the role of the Secretary of State, in that he or she will have final approval of the code of practice and any subsequent alterations that will be submitted to Parliament. Finally, as my right hon. Friend stated, the amendments will expand the existing levy under the Bill to cover the cost of appointing and maintaining a single appeals service. The Government support all the amendments.
Let me turn briefly to the amendments tabled by my hon. Friend the Member for Christchurch (Sir Christopher Chope). I welcome his broad support for the Bill’s measures, and share his commitment to, and enthusiasm for, ensuring that the measures start making a practical difference to people as soon as possible. However, following the arguments that have already been made by various Members on both sides of the House, I, too, do not believe that the amendments are necessary. I can personally assure my hon. Friend that the Government and I are committed to creating and publishing a code of practice for the private parking industry as soon as is practically possible. I can confirm that considerable work has already gone into this, and I will happily walk the House through that in a second.
More generally, placing an arbitrary timeline on the process of developing a code and implementing the Bill would compromise our ability to make sure that the Bill comes into force in the way that we want it to, and with the impact that we all desire it to have. For example, a consultation with the public is necessary. Given the scale and volume of the correspondence to our postbags and email inboxes, which are already full regarding this topic, one can imagine that that consultation will be of extreme importance to many people whom we represent. They will want time to have their say, and we should make sure that that is possible. Furthermore, as has already been outlined, procurement practices might be required, and if they should be required, they will be subject to statutory timelines that need to be obeyed. Lastly, if the code of practice was going to put in place new provisions around such things as standard signage, standard forms of parking tickets or standard language, it would be appropriate for a suitable transition period to be put in place to allow companies to adjust to the new, fairer measures.
Sir Christopher Chope
Taking all that the Minister is saying into account, what is his best estimate as to when these measures will actually be effective in law?
Rishi Sunak
I cannot give my hon. Friend a precise answer to that question, simply because, in the first instance, I am not in control of the parliamentary process in the other place, as he will be aware.
However, what I can do for my hon. Friend and the House is to give some evidence as to the pace and commitment with which I and my team are working on this issue. My predecessor, my hon. Friend the Member for Nuneaton (Mr Jones), had already, even before the Bill’s Second Reading, asked the director of the RAC Foundation to form a working group to start developing an outline code of practice. That working group contains multiple stakeholders from across the industry, including the two main trade associations—the BPA and the International Parking Community—the Welsh and Scottish Governments, and bodies such as People’s Parking, the RAC Foundation, the traffic penalty consortium, the British Retail Consortium, and the DVLA. The body has already met four times—each time extensively, for over two hours—to debate all the issues. I personally have spent time with the director of the RAC Foundation and the BPA, and I am shortly to meet the IPC. My officials have had more than 30 bilateral meetings with members of the working group. At my instigation, my officials have hosted a parking operator roundtable in the Department to fully engage the industry to help to develop the code of practice.
All that work has not been in vain. It has informed a draft code of practice, which has already been published and shared with the Public Bill Committee, and I would be delighted to place a copy of it in the Library for hon. Members to see. I hope that, collectively, this will give all hon. Members the reassurance they need that the Government and I are firmly committed to developing this code of practice, and ensuring that the legislation is enacted as quickly and practically as is possible.
Sir Greg Knight
May I just echo the Minister’s final comment? I, too, hope that my hon. Friend the Member for Christchurch (Sir Christopher Chope), having heard the pledges of support for the Bill and the clear expressions of good will, particularly from Front Benchers, will not press his amendments to a vote.
Madam Deputy Speaker (Dame Eleanor Laing)
Thank you. It is very good to have clarity for the Chair.
Question put and agreed to.
New clause 1 accordingly read a Second time, and added to the Bill.
Clause 6
Delegation of functions
Amendments made: 1, page 3, line 14, leave out from “may” to “functions” in line 20 and insert “—
(a) enter into an agreement with a public authority authorising the authority to perform any functions of the Secretary of State under sections1 to4 (other than the function of laying a code or alteration before Parliament);
(b) enter into an agreement with a person authorising that person to perform any”.
This amendment enables the Secretary of State to delegate functions relating to the investigation of breaches of the parking code to bodies that are not public authorities.
Amendment 2, page 3, line 28, leave out “public authority which is” and insert “person”.
This amendment is consequential on Amendment 1.
Amendment 3, page 3, line 34, leave out “the final version of”.
See the explanatory statement for Amendment 5.
Amendment 4, page 3, line 35, at end insert “for approval”.
See the explanatory statement for Amendment 5.
Amendment 5, page 3, line 36, leave out “The” and insert
“Once the Secretary of State has approved the code or alteration, the” .—(Sir Greg Knight.)
Amendments 3 to 5 make clear that, where the Secretary of State has delegated the function of preparing the parking code, the Secretary of State must approve the final version of the parking code (or any alteration to it) before it is laid before Parliament.
Clause 7
Levy for recovery of administrative and investigation costs
Amendment made: 6, page 4, line 3, at end insert—
“() where the Secretary of State has entered into an agreement with a person under section (Appeals against parking charges) (appeals against parking charges), the establishment and maintenance by the person of a service for dealing with parking appeals (within the meaning of that section).” —(Sir Greg Knight.)
The effect of this amendment is that, where the Secretary of State enters into an agreement with a person for the person to deal with appeals against parking charges (see NC1), the costs of establishing and maintaining that parking appeals service may be defrayed out of the proceeds of the levy imposed on accredited parking associations.
Third Reading
Queen’s consent signified.
Sir Greg Knight
I beg to move, That the Bill be now read the Third time.
We have had a good-natured and constructive debate throughout our proceedings, and I wish to thank everyone who has taken part. In particular, but not exclusively, I would thank the Under-Secretary of State for Housing, Communities and Local Government, my hon. Friend the Member for Richmond (Yorks) (Rishi Sunak), and his predecessor, who first indicated to me that the Government were willing to support this measure. I also wish to thank Sarah McLean and Phillip Dunkley, her predecessor, who managed the Bill in the Department and have been very helpful to me. There are many other people I wish to thank: Steve Gooding of the RAC Foundation; my parliamentary colleagues who served on the Committee; members of the advisory group, which I have also attended and played a part in, who have discussed these matters; and, last, but certainly not least, the official Opposition for their support for this measure, the Scottish National party and my hon. Friend the Member for Perth and North Perthshire (Pete Wishart)—and he is my hon. Friend—who pledged his support, and my hon. Friend the Member for Cardiff West (Kevin Brennan), who is also my hon. Friend and is a sponsor of the Bill. I am also grateful to the many people throughout the country who have contacted me with stories of how they have been unfairly treated by parking operators under the current voluntary regime.
As I have said, parking is an indispensable part of motoring, as if someone undertakes a journey in a vehicle, they will need to park it. According to the DVLA, there are 38 million vehicles on our roads, approximately 19 million of which will be driven each day and will then undertake at least one parking transaction. The number of penalty notices issued every year from private car parks continues rise, so it is essential that the Bill makes further progress. It is essential that those who park on private land are treated fairly and uniformly.
Motorists should have certainty that when they enter a car park, they are entering into a contract that is reasonable and transparent, and that involves a consistent process. That is not just my view: in 2015, some 78% of respondents to the Department’s discussion paper on private sector off-street parking stated that there were significant problems with how the sector conducts its business. Poor signage, unreasonable terms, exorbitant so-called fines, aggressive demands for payment and opaque appeals processes need properly to be outlawed.
Some private parking operators still deploy tactics that are clearly unacceptable. I have previously referred to an appalling case involving a pensioner called Angela, whose car was ticketed for £70 for exceeding the time permitted in the car park. Angela is 5 feet tall and although she had not initially noticed the parking sign, when she came back to her car she looked for it. It was mounted so high up on a pole that she could not read what it said. That is clearly unacceptable.
Another motorist, Mr O’Keefe, whose case I have also mentioned before, was driving on a private industrial estate, searching for a particular business that he was having difficulty finding. He stopped in an empty lay-by for around 15 seconds to reset his satellite navigation system and was filmed by a passing security van equipped with a video camera. One week later, he received a penalty invoice for £100 for stopping in breach of a sign that was situated not in the lay-by itself, but some distance further along the road. He realised that he had passed it at 30 mph. The parking company accepts that he was parked for only around 15 seconds, but when he used its appeals procedure, he still received threatening letters.
The hon. Member for Warrington South (Faisal Rashid) mentioned one of many cases in which usually pensioners, although not always—some of the cases that have come to my attention have involved pensioners—type one digit of their registration number into the machine incorrectly and the machine does not allow for any correction of the details already entered. The fee is nevertheless paid, but a ticket is issued. So, for many people, parking on private land can be a traumatic and expensive business.
One of the reasons why we need a mandatory code now is that technology is being used to provide evidence. The growing misuse of automatic number plate recognition cameras is a particular worry to me. Cameras ostensibly enable private parking companies to keep a record of exactly how long a motorist has remained in a car park and provide photographic evidence if they exceed the time they have paid for. They say that the camera never lies, but things are not always as they seem.
In one car park at a fast food restaurant in Nottinghamshire that is policed by CCTV, drivers are told they must not enter the car park when the restaurant is closed. However, the signage telling them that is located inside the carpark itself, along with the details of the opening times of the restaurant, making it impossible for a motorist to know before they enter the car park whether they will receive a private parking notice.
At another private car park at a fast food outlet in Enfield, a driver was recently issued with a parking charge notice for overstaying. In this case, the motorist visited the restaurant twice in one day. The ANPR cameras recorded her leaving the car park on the first visit and returning for the second. By using the photos the wrong way around, the car park operators tried to charge her a penalty for a period when she was not even in the car park.
Henry Smith
My right hon. Friend is continuing to make a powerful argument. One of my constituents recently parked at a McDonald’s so that he could go in and complain that his drive-thru order was incorrect, and he received a penalty notice. It is not only the small rogue operators that abuse the system; some large companies are also sailing extremely close to the wind.
Sir Greg Knight
I am grateful to my hon. Friend for his intervention. These examples are all, clearly, very distressing for the motorist concerned, as are the language and the threats that are often used—a point made by my hon. Friend the Member for Cheltenham (Alex Chalk). It is, however, important to remember that these companies have no legal power to fine motorists. That is something only the police, local councils and those enforcing railway byelaws can do. As a result, some private parking companies deliberately make their parking charges look very similar to official penalty charge notices. When the police or the local authority issue a fine, it will often be labelled as a “PCN”—a penalty charge notice—and may come in an official yellow cellophane wrapper. Some private companies are now using similar packaging and are even labelling their notices with the word, “PCN”, but this time it stands for parking charge notice. Often the term enforcement is used, but these companies do not have any enforcement powers.
Sir Christopher Chope
None of these companies would be able to operate in this way if they were not able to get access to the DVLA database. Why is nothing being done about that?
Sir Greg Knight
My hon. Friend will be pleased to know that, when this Bill becomes law, as I hope it will, that is precisely what it will do: it will take away the right of a rogue company to seek vehicle keeper details, thereby putting it out of business.
Kevin Foster
Does my right hon. Friend agree that the whole purpose of this Bill—I will come on to this in my own speech in a minute—is to create a clear and single source for the code of practice and regulation so that the rogue operators cannot shop around, and also if those operators are not approved, they cannot approach the DVLA? What is at the absolute core of this Bill is stopping this flagrant abuse that is going on.
Sir Greg Knight
Indeed that is the case. In reality, these private parking notices are not fines, but invoices. It is the law of contract that governs the relationship between the parking company and the customer, as has previously been said. In other words, they are a demand for payment, because the car parking company says that a driver has breached their terms and conditions. They are private parking notices, and the code should require them to be described as such in future, and I am sure that the Minister will do that and that those companies will not be able to use threatening language or imitate or copy a ticket received from the police.
My Bill is designed to bring these bad practices and bad behaviour to an end. It requires the Government to create a mandatory code of practice across the parking sector to end inconsistent practices and unfair treatment of motorists. It will ensure that the terms on which private parking is provided, including the rights and obligations of each party, are fair, clear and unambiguous. The mandatory code will assure drivers that private car park operators will in future treat them in a reasonable and proportionate manner. If they do not, motorists will have access to a robust and independent appeal service. As I have said to my hon. Friend the Member for Christchurch (Sir Christopher Chope), erring car park operators will be put out of business by being denied access to the DVLA database. May I repeat again that I am most grateful to have the support not only of the Government, but of the Official Opposition and the Scottish National party? I say to the House that, today, we can take a big step towards making private parking a fairer and more predictable experience for us all. I commend my Bill to the House.
Pete Wishart
Once again—this is now getting to become a feature—I congratulate the right hon. Member for East Yorkshire (Sir Greg Knight) on progressing this Bill through the House with such dexterity, skill and consensus. I welcome the fact that, after today, this will soon become law. I also extend my congratulations to everyone involved, particularly to the Minister, who, as I mentioned in my earlier remarks, has been nothing other than consensual, effective and efficient in ensuring that this Bill has got through the House, and to everyone else who was on the Bill Committee with the right hon. Gentleman.
For me, this Bill cannot come soon enough. We need a firm of code of practice that will constrain the worst excesses of these private parking companies. I do not know what Perth has done to deserve the attention of some of the more sharper practices of the parking operators, but for far too long we have been blighted by some of the worst excesses of these parking operators. They almost act, until this Bill, as a law unto themselves. I refer to them as parking cowboys, because that is exactly what they are. They harass and frustrate our constituents and drive tourists away from our town and city centres.
I am sick and tired of receiving emails from people complaining about the behaviour of parking companies, telling me that they will never again visit Perth city centre because of the negative experience they had when they had the misfortune to end up in a car park operated by one of these companies. I have received more complaints about one car park in the city of Perth than about any other issue. That car park is operated by the lone ranger of the parking cowboys: the hated and appalling Smart Parking—I see that many other Members are unfortunate enough to have Smart Parking operating in their constituencies. It has reached the stage where one member of my staff now spends a good part of each day just helping my constituents and visitors to my constituency to navigate the appeals process.
Luke Graham
I am indeed the hon. Gentleman’s neighbour, and I can confirm that I, too, receive many complaints about that same operator, from constituents in South Perthshire and from people in Clackmannanshire who visit Perth. I therefore want to say how much I support the Bill. Hopefully our staff will soon be able to focus more on the things that really matter to our constituents, rather than having to deal with car parking complaints, which really are the companies’ responsibility to fix.
Pete Wishart
I understand totally the frustration felt by the hon. Gentleman’s constituents who have to park in Perth city centre. I hope that we will both see the amount of correspondence we receive in our mailbags on this issue decrease significantly as a result of the Bill.
Another frustration is that Smart Parking is singularly unresponsive. It does not reply to representations from Members of Parliament or have meetings with us. It does not even start to engage with some of the difficulties we identify with its operation. I wish to commend The Courier newspaper in Perthshire for the campaign it has mounted about the situation. One of the reasons I am down here today as the Member of Parliament is the very fine work that The Courier has done on the situation right across Perthshire. I congratulate it on that.
The Bill means that these companies will no longer be able to get away with that type of behaviour. The days when they could distribute fines like confetti, and when they could confuse and frustrate our constituents with their so-called smart technology and poor signage in order to harvest fines, are coming to an end. The Bill is evidently necessary, because self-regulation has been a resolute failure. The toothless regulators, such as the British Parking Association, are singularly incapable of dealing with the sharper practices of the rogue operators.
The British Parking Association actually lists some of the operators as its members. I had a meeting with it this week, and it gave me a copy of its magazine, which includes a list of all its members, and who should be listed there, in bold letters? It was Smart Parking. The BPA does not have the ability to regulate these companies and has shown no sign whatsoever that it is trying to get on top of some of the sharper practices. The BPA gives a veneer of legitimacy to some of the more outlandish rogue operators by including them in their membership, allowing them to continue to operate. The Bill will oblige operators such as Smart Parking to amend their practices.
I want to mention another practice that I have observed in a retail park in my constituency—this is actually worse than Smart Parking. Two private parking companies operate one huge car park at St Catherine’s retail park in Perth. One company circled the car park with signs telling motorists that, if they had the temerity to leave the part of the retail park where they had used a parking space to access shops in other parts of it, they would be fined. It did that, and it actually took photographs of people leaving their car and going into other parts of the retail park where the facilities are covered by another parking operator. That is what it did, and this is the extent to which some of these private parking operators work. It is not good enough, and it has to end.
I want to say to the Minister that I think what he is doing is fantastic. I have seen some of the details he is going to put into the code of practice and I think they are fantastic. I congratulate him on taking the maximalist approach. I think the Government will approach this by ensuring they will do the utmost they can to protect the motorist from this type of practice. They will put in place a set of regulations that will ensure the best result we can get when it comes to these things.
Among the things I want to make a plea for including in the code of practice—given what I have heard from the Minister, I am pretty certain that he will be looking at them—are equipment and technology. We have to make sure that we get the signage absolutely right and that surface markings are clearly identified and regulated properly. There should be clear and accessible displays of the terms and conditions of the car park. We have already heard examples of when that does not actually work. I know that the Government are looking at consideration periods to allow motorists sufficient time to decide whether they would like to park, and grace periods to allow motorists time to pay and leave the car park. All of this would make a real difference to the parking arrangements in our cities and town.
I believe these parking companies intentionally deploy poor signage. The fact that motorists can be fined simply for entering a car park to look for a space is simply and clearly unacceptable. One of the car parking operators in my constituency actually fines people for entering a zero instead of the letter o. Apparently, the smart technology cannot cater for that, but the operator takes no recognition of that when people appeal on such a basis.
Another of my pleas to be included in the code—the Minister may be able to help us with this one—is capping fines, a feature that I think we all agree must happen. The fact that someone can be fined £140, £160 or £180 for parking a car is simply and utterly absurd. I think, and I hope, that this will be addressed. My suggestion is that fines or parking charge notices in private car parks should be no more than those of the local authority. I think it is fair that there is a uniform cost that people pay in any city or town across the country, and I am pretty certain that we will get to such a place.
I know the Government’s intention is to ensure that what are called PCNs will no longer be able to look like fines from the local authority, and that is really important. Will the Minister tell us how this will be done and how he intends to ensure that that happens? Parking companies have to get away from this confusion with local authority penalty charge notices, and they must do so without using the threatening and intimidating language on these tickets.
What I would like to see on such tickets is the full legal basis on which they can be distributed. As the right hon. Member for East Yorkshire said, this is a contractual arrangement, so they are not fines. If the private parking company is to pursue such a case, it has to take it to the civil court to demonstrate clearly that the motorist has breached the terms and conditions of using the private car park. That should be mentioned on the parking ticket, as issued by the private operator. I think that would be fair.
Sir Greg Knight
I would argue that if the parking operator takes an erring motorist to a civil court and it is shown in court that the form of private parking notice was not as laid down in the mandatory code of practice, that should be a case for dismissing the claim.
Pete Wishart
I totally and utterly agree. I will come back to access to the DVLA register later in my speech. The key to all this is the DVLA register and ensuring that access to it is predicated on good behaviour. If there are any examples of any of these companies going back to such sharp practices, they should be dealt with effectively and not given access to the DVLA register.
I am particularly delighted that the Government are looking at debt collection issues. I hope the Minister will confirm that the Government will state explicitly that operators cannot sell or assign debt to a third party, as that has to happen. The use of aggressive debt collection companies is probably the most grotesque, threatening and intimidating feature of parking companies’ behaviour, and the part of their operation that concerns me most. I cannot remember which hon. Member mentioned vulnerable customers who receive some of these letters, and what it must do if they receive a letter that tells them that the charge will impact on their credit rating. I think that is illegal—perhaps one of the greater legal minds here will clarify that for me—but that is the sort of thing that those letters include.
Debt collection companies increase the tempo and rate of intimidation and threat. One of my constituents received 10 letters from a range of different companies, with an increasing tone of belligerence and threat. It is right for private parking companies to expect settlement, and to deploy reasonable steps to recover it, but we cannot continue to allow threatening and aggressive letters that demand payment simply for parking a car.
Access to the DVLA is the prize that parking companies require to ensure they can continue to operate. The Government will introduce conditions for access to the DVLA database—perhaps the right hon. Member for East Yorkshire will confirm that—so that proper auditing must be conducted before an operator can join a parking association, and that compliance must be demonstrated. I believe it should be incumbent on parking operators to demonstrate fully that they are a responsible operator in order to get DVLA access, and if there are examples of bad practice, that access must be removed.
I am grateful that the entire Bill covers the whole UK and will be applicable in Scotland. We have agreed a legislative consent memorandum in the Scottish Parliament to ensure that the Bill will apply across Scotland, and it is right that we have uniform measures such as this. I travel down to London and park my car here, just as hon. Members come to beautiful Perthshire to enjoy the fantastic features of my constituency, and it is right for everyone to expect the same level of service and regulation throughout the United Kingdom.
We have seen what this issue does to towns and cities. Parking is an essential requirement for any town or city centre, and the right hon. Gentleman was right to highlight how many trips are made and how many parking experiences are involved as we go from A to B. It can have a devastating effect on local economies if we do not get the issue right, so parking is an important ingredient in our community and the local economy.
In my experience, people are happy to pay for parking—I have never seen anybody suggest that we should get parking for free, and any place where free parking has operated has become a disaster and a free-for-all. We need efficient and effective parking in our towns and cities. People are even happy to pay parking fines if they know they have been wrong and perhaps overstayed, or something happened and they received a fine. What they cannot stand, however, and why we receive so much correspondence and so many complaints in our inboxes, is when the fines are unfair and imposed disproportionately, or when people are pursued by parking companies. Ultimately, it is not beyond our wit to design an arrangement where someone parks a car, makes a payment, and is assured that that is the end of the matter. Needing to ensure a code of practice shows how bad things have become, which is why we must address this issue.
I hope that this is high noon for the parking cowboys. I hope they are brought under control and that I will not have continually to respond to constituents and visitors to my constituency about the behaviour of a certain company. This is a good Bill, and we must now see the code of practice. I know the Minister will ensure that we are involved in designing that code, and when he responds to the debate I look forward to hearing some of the features that will be included. Finally, I congratulate once again my good friend, the right hon. Member for East Yorkshire, on sponsoring this Bill, which I am sure will be successful today.
Huw Merriman (Bexhill and Battle) (Con)
It is an absolute pleasure to follow the hon. Member for Perth and North Perthshire (Pete Wishart). I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on finally bringing this madness, quite frankly, to an end with this Bill.
Many right hon. and hon. Members have talked about their constituents’ experiences of receiving unfair parking enforcement notices. I declare an interest because I have experienced the exact same situation. I drove into an underground hotel car park, got my bag out and went into the hotel. A member of the hotel’s staff then told me how much the parking charge was—it was more expensive than the hotel room—but that there was a really good local authority car park around the corner. I took that advice. I got back in my car, drove out and parked in the local authority car park without any problem. However, I received a fine from a parking operator because I had driven in and driven out of the hotel car park five minutes later. I won my appeal, but the hotel company said that it would discipline its member of staff for advising me to park elsewhere. Perhaps that is a private Member’s Bill for another day.
On the border of my constituency, there is a local authority car park. Bizarrely, part of the land is privately owned. People park there because they think they can park for free, just as they can for the local authority part. There is no signage on the part that is privately owned and people do get charged. It is an absolute sting.
Sir Greg Knight
My hon. Friend is making a very good point. That is why it is essential that the code of practice has a transaction period that is free. In other words, it would give motorists thinking time between entering a car park and deciding whether or not to stay. In some parts of the country, car parks are situated in conservation areas where, for planning reasons, signage is inside. We need to give motorists time to go in and think, so they can say, “No, this is not for me” and leave without facing a penalty.
Huw Merriman
My right hon. Friend is absolutely right. We are talking about contract law. If people pick up an item in Boots priced £5 but at the till they are charged £10, many people think they can actually get the item for £5. In fact, under the offer and acceptance of contract law, the contract is formed only at the time of execution. Yet when one goes into a car park, one can be charged before executing the transaction. That has to be a breach of contract law.
On the charging mechanism, there is no proper definition for what is a reasonable and proportionate charge. That is of particular interest, because my former chambers sought a legal opinion from the Royal Automobile Club. The feeling was that the legal definition of reasonable and proportionate would be the cost of administering the charge. What was unusual was that the Supreme Court was asked to decide and found that £85 was reasonable and proportionate. The QC, however, felt that it was several times higher.
Perhaps the Minister could commit to guidance on what the charge should be. If that were to follow local authority charging, which outside London would be £60, I would perhaps stray into another area and say that I do not believe £60 is reasonable and proportionate. Local authorities will say that that is the cost because they do not make any profits, but I believe that they do. I believe that local authorities, time and again, use the money they raise from parking to pay for other areas of their spending. They are not supposed to do that. Barnet Borough Council, which was taken to court and lost, freely admitted that it was levying excessive charges to raise money for other services. No other local authority will ever admit that. There is a permitted amount they can spend from parking revenues on measures that enhance the environment. However, that is so wide and woolly that local authorities can effectively charge in any way they want.
James Cartlidge
Has my hon. Friend considered the position of rail companies? Under the Greater Anglia franchise, the rail company owns the car parks. The increase in its charges—I refer not to the fines, but to the cost of parking—is very substantial each year. They are unregulated, and the company has a monopoly. It seems to me that we should at least be considering those who probably have no choice but to pay the cost of parking—not just the fines.
Huw Merriman
My hon. Friend is absolutely right. His link to railways reminds me of another charge that I managed to land myself with—I have an unfortunate habit of doing that. In fact, I recently chaired an event with Gyles Brandreth at which a local authority won an award for its great parking policies, so I threw all my offences in—not in the hope that they would be rescinded. Season tickets are another issue for many. Someone buys a season ticket—so a company that has the machines knows that they have bought the season ticket—but if that person is unfortunate and the ticket falls down and is not on display when they close the car door, they will be charged because the ticket was not displayed, despite the fact that they have already purchased it. Again, there is the principle that someone cannot pay twice for the same transaction, but it is not being properly enforced. If my right hon. Friend the Member for East Yorkshire comes up with a private Member’s Bill again, there would still be much more to do. We are getting there on the private side of things, but I am afraid that our constituents do not necessarily see the differentiation. Many local authority practices are not working, too.
I will leave time for others to speak, but I could not stand up and talk about parking without mentioning my own parochial issues. There are only 12 local authorities left in the United Kingdom that still require the police to deal with parking matters on their high streets. I have two of those local authorities in my constituency. We have talked about police funding issues and that the police perhaps do not have the resources that they need to do everything, and rightly we have added another thing to their priorities this morning. The police in my constituency have turned around and said, “We are not going to carry on doing this.” Effectively, if someone overstays in a two-hour parking bay, it is a criminal offence and the police are required to take action. All the money raised goes straight to the Home Office, so there is no local incentive, and the police take the view that they should be doing other things, and I absolutely support them. The local authorities, however, do not want to take this on, so in my constituency there is a parking free-for-all on our high streets. It is so bad that I got Guide Dogs to come down and I walked around, first, blindfolded while being led, then with a cane, and then with a dog. It is absolute chaos for people; motorists are parking on dropped kerbs and on kerbs. Those are criminal offences, of course, but the police are not doing anything at all, not even in areas where local authorities have traffic wardens.
I mention this point even though I know that it will not be this Minister’s responsibility—it will be more for the Department for Transport. The Government have had very successful policies on our environmental causes—small measures that go down incredibly well with the public—but I feel that we are not doing the same with transport. People are absolutely sick and tired of the way that their high streets are being cluttered up. People are acting in an antisocial manner and getting away with it. In my constituency it has got so bad that I find myself taking photos and putting them on social media, which I probably should not do and is probably an offence of some type, but we have got to a point where we really need action.
The frustration for me as an MP is that when I make this point to local authorities, they do not necessarily want to take it on. When I make it to the police, they say they do not have the resources. I make the point about enforcement to the Department for Transport, but enforcement is not occurring either. It is not fair that my constituents, just because of where they reside, are under a regime that is completely old hat and which most other authorities have moved on from, and are stuck in this situation.
I congratulate my right hon. Friend the Member for East Yorkshire. I am sorry to have wandered off into the other spheres of parking, but we should not kid ourselves as a House that this is solved just with regard to the private side of things. On the public and high street side, there is more to do, and our constituents would thank us if we did so.
Andrew Gwynne (Denton and Reddish) (Lab)
I congratulate the right hon. Member for East Yorkshire (Sir Greg Knight) on the progress of this much needed Bill, which I am pleased to support on behalf of Her Majesty’s Opposition. It is long overdue, as we have heard today, and I thank him personally for his tenacity on this issue. He will be the champion of drivers across the land, because we all know and can all tell very similar tales of constituents who have been clobbered by these sharp practices.
Today we have seen the Commons at its best. We often hear—and our constituents are the first to point this out—“Why can’t you ever agree on any measures? Why can’t you come together in the national interest over X, Y and Z and just come to a common-sense view and get it done?” Today, we have done precisely that, and I genuinely thank the right hon. Member for East Yorkshire, the Minister and the Scottish National party spokesperson, because this is the Commons at its best. We are getting things done for our constituents in every part of the United Kingdom.
There is a need for landowners and private car-park operators to have some control over those who park—no one would disagree with that—but enforcement must be fair, reasonable and proportionate. While many operators act properly—we should always remember that; we only hear about the nightmare cases, but there are operators who operate reasonably—the bad practices that we have discussed today colour people’s views of all parking operators, which is why the Bill is important, as it will provide uniformity in the code of practice and give people certainty about the rules across all private car parks. I have dealt with similar cases to those dealt with by the hon. Member for Perth and North Perthshire (Pete Wishart). I have a cross-borough constituency, and will give two examples, one from each borough.
First, there is a small private car park in Denton, the main town in my constituency. It is next to a building that until recently was a bank. A bank customer parked in the car park next to the bank, which she was visiting, only to receive forceful letters and parking charge notices that looked like penalty charge notices a few days later. She had not realised that the car park next to the bank was not linked to it, as there was no signage. She successfully appealed against the charges with the help of my constituency office, but how many people would have been frightened into paying the charge because of the official-looking notice that they received?
Secondly, there is a large retail car park in Stockport. Until recently, it did not charge disabled people who displayed a blue badge. The car park is designed so that the disabled parking bays are closest to the retail units. Unfortunately, the pay-and-display machines are at the far end of the car park—it is not possible for the machines to be any further away from the retail facilities, which are near the disabled parking bays. Two minuscule signs were erected at the entrance to the car park. When people drive in they do not see signs that are about the size of the Dispatch Box. Disabled constituents of mine parked, as they always have done, in the disabled bay, did their shopping and drove away, only to receive a parking charge notice a few days later. Again, it is wrong that there was not even a sign on the disabled parking bays, let alone a pay-and-display machine close to those bays. That probably contravenes the Equality Act 2010, along with several other laws.
That is wrong, and that is why I am grateful to the right hon. Member for East Yorkshire for introducing the Bill. I hope that it will be seen by the sector as an opportunity to rebuild the shattered trust between car-park operators and the motoring public. Poor signage and sometimes no signage at all, unreasonable rules, exorbitant so-called fines, aggressive and excessive demand for payment and an appeals process that does not work in the interests of consumers constitutes behaviour that needs to be stopped. Having listened to the Minister, for whom I have great respect, I hope that the Secretary of State will take action once he is empowered by the Bill to do so, and, given the assurances from the Minister on Report, I expect that he will.
Similarly, action must be taken to ensure that parking companies are not able to raise the level of fines to mitigate the effects of the levy that will facilitate the scheme. We need to crack down on the bogus procedure whereby they are able to make their fines look official. These are not penalty charge notices; they are nothing of the sort. To frighten vulnerable and elderly people, in particular, into paying unreasonable charges when they do not have to do so is wrong, and something that the Bill seeks to address.
As others have already said, we need to ensure that there is a cap on fines, and that they are appropriate. I strongly agree with the hon. Member for Perth and North Perthshire that they should be at a level similar to the level of fines imposed by the local authority in whose area the car park is located.
It is absolutely right ultimately to deny access to DVLA records to companies that do not properly adhere to the code, and I thank the right hon. Member for East Yorkshire for making it clear to the hon. Member for Christchurch (Sir Christopher Chope) on Report that the Bill would provide for that. So many of my constituents cannot believe it is right for the DVLA to supply that information to cowboy operators, and it is most welcome that the loophole is to be closed.
As I have said, the right hon. Gentleman will be a hero among the long-suffering driving public. The Bill offers the prospect of a single set of standards that will help to end the confusion created by multiple codes of practice and appeals systems—and in many cases none—and will ultimately be fairer to all drivers. We wish it Godspeed in the other place, and look forward to its becoming law and saving so many drivers throughout the United Kingdom so much heartbreak.
Rachel Maclean (Redditch) (Con)
Thank you for calling me, Madam Deputy Speaker. I apologise for that slight note of surprise.
It is a real pleasure to follow the hon. Member for Denton and Reddish (Andrew Gwynne). He is absolutely right: this is a fantastic opportunity for us all to agree on something. I am sometimes confused with the hon. Gentleman because our constituencies sound rather the same. We are, of course, on different sides of the House, but it is nice to be together on this occasion.
It is a pleasure to speak in the debate and to give my support to this welcome and timely Bill, which I am pleased to see continuing its passage through the House. I am also pleased that it has the support of the British Parking Association and the RAC Foundation. There is clearly consensus on the need for a parking code of practice for private parking providers in an industry that currently lacks regulatory rigour. Sadly, there are three separate codes of practice among the accredited trade associations, with the British Parking Association code stipulating one set of requirements and the International Parking Community another. That inconsistency is inappropriate, and I am delighted that the Bill seeks to address it so comprehensively. That is why it has already sailed through Committee and Report, and why all the clauses were agreed to without Divisions. I am sure that that is testament to the amazingly hard work that my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) has put into this extremely well-drafted Bill.
Like other Members across the House, I have received letters and complaints, although I am pleased to say they are not in the same league as the notorious car park in Perth, which I will bear in mind if I ever travel to Perth. My own such parking experience took place in Redditch a long time ago, before I was the MP. I went to Redditch and was caught out by a dodgy parking operator. Hopefully, my constituents in Redditch will be delighted that the Bill will be passed today.
The RAC Foundation expects 6 million tickets to be issued by private parking providers this year alone, up from 4.5 million in the previous year. That highlights the lack of a consistent code of conduct and the lack of clarity. It is also borne out by figures from Citizens Advice, which reports that, last year, it was approached by over 10,000 people to ask for advice on private parking tickets. That is a huge number of people, considering the demand on its services.
I support the Bill and look forward to it progressing swiftly in the other place.
Kevin Brennan
May I join the long list of Members who have been praising the right hon. Member for East Yorkshire (Sir Greg Knight) for introducing this Bill? He has had so much praise today that perhaps next Tuesday at the political studies awards, which will be shown on the BBC Parliament channel, he should get an award of his own for introducing this Bill. He will be well supported because I and the hon. Member for Perth and North Perthshire (Pete Wishart) will be there with him at the awards, playing in MP4 and launching our new single “Do you see me?” I turn to the Bill. I was delighted to sponsor—[Interruption.] CDs are available at £5 on Revolver Records.
I was pleased to sponsor this Bill with the right hon. Gentleman, the hon. Gentleman and other hon. Members. Why are we here? If we cannot in this place try to change things for the better for our constituents, there is little purpose in our being here, and this legislation genuinely will improve the quality of people’s lives. If they no longer have the stress and anxiety of receiving one of these fake notices—which is sometimes what they are—through the post, trying to extort money from them for simply going about their daily business, as anybody should be free to do, we will have done a great service to our constituents. If the Bill takes out some of the cowboy operators that every Member in this Chamber knows about through their constituency casework, we will have done a great service to our constituents. If it saves hard-pressed constituents a few quid because they have not been fooled—as is sometimes the case—into paying notices unnecessarily, we will have done them a great service. The right hon. Gentleman in particular and other Members who have contributed deserve credit for that. He does deserve some sort of award for bringing the Bill through. I am sure that will make the right hon. Gentleman extremely popular not only, as he already is, with his own constituents—I can say that as he has a very safe Tory seat—but with motorists and constituents across the country.
I am glad that the Bill was strengthened today through the new clause and the amendments that the right hon. Gentleman introduced, and I am sure that when it travels down the Corridor to the other place their Lordships will want to look at it very closely and perhaps consider strengthening it further in co-operation with the Government. But what is most important is that we get it on to the statute book as quickly as possible because it will make a genuine and positive difference.
In Committee, I mentioned some of the bad practices. I am not going to dilate at length—as Mr Speaker might say—on those issues this afternoon, but some companies, such as New Generation Parking, which I mentioned, do not even respond to correspondence from Members of Parliament on behalf of their constituents. In Committee, I expressed the view, which I know the Minister heard, that any code worth its salt would ensure that any company that failed to respond to a letter of concern from a Member of Parliament on behalf of their constituent would be in breach of that code. It should be a basic requirement on any decent company operating any kind of business that it should respond to a reasonable inquiry from a Member of Parliament within a reasonable time.
Sir Greg Knight
The hon. Gentleman is absolutely right on that point. If a complaint is made about the receipt of a private parking notice, whether by the driver, the registered keeper or the registered keeper’s MP, it should in my view be responded to within 14 days.
Kevin Brennan
I am pleased that the right hon. Gentleman has put that firmly on the record. He also responded positively in Committee when I intervened on him on this matter. I am sure that the Minister has heard what he said, and I hope that those who are preparing the code will also have heard that viewpoint being expressed here.
Perhaps we need to ponder further on the practice that is now developing of parking companies using technology to enforce these parking notices. I am concerned not only that they are using camera technology but that, in more and more cases, anyone who parks on private land—for example, the site of St David’s Hospital in my constituency, where there is no charge but we nevertheless have to register when we park—is required to enter their registration number into a machine in order to be deemed to have parked legally or appropriately there. How is the collection of that data being properly overseen? Who is responsible for ensuring that the personal data that is being collected in the form of our constituents’ registration numbers is being properly and legally processed? Further to that, the companies do not often provide a paper receipt from the machine, and people are expected to provide a mobile telephone number or sometimes an email address in order to get a receipt to prove that they have parked legally. Who is responsible for ensuring that the data being collected in that way is being properly processed?
This issue was brought to me by my constituent, Derek Donovan, who has campaigned heavily on issues relating to parking, and to private parking in particular. He has also pointed out that, even when we are not required to provide a registration number, the parking company can go to the DVLA and ask who the owner of a particular vehicle is. The way in which that information is handed out, and to whom, is not being properly co-ordinated by the DVLA—if indeed it is its responsibility to do that. Only a sample of cases is audited, so we cannot be sure that that data is in all cases being released to responsible people and used responsibly and legally. As a result, Derek Donovan has registered a complaint with the Information Commissioner’s Office, the outcome of which could prove pertinent to the passage of the Bill in another place if we hear from the ICO before the Bill goes through its other stages there.
I do not want to go on at length, because we want to ensure that the Bill completes its passage before we end our proceedings today. I reiterate my congratulations to the right hon. Member for East Yorkshire and I wish it well for its further passage at the other end of this building.
Eddie Hughes (Walsall North) (Con)
It is a pleasure to follow the hon. Member for Cardiff West (Kevin Brennan). I am enthusiastic about rising in support of this Bill, not least because I was on the Public Bill Committee on 19 July but, unfortunately, as I was a Parliamentary Private Secretary in the Ministry of Housing, Communities and Local Government I did not have the opportunity to speak. I now take the opportunity to put on record my support for the Bill.
I wish the Bill could come into force immediately and, because I know it cannot, I refer my constituents who have issues with privately operated car parks to an excellent article in the Express & Star authored by Peter Madeley in which he sets out the advice from Sarah Garner of DAS Law on how to challenge these charges. There is clearly a difference between a parking charge notice and a penalty charge notice, and it is essential that my constituents understand the difference and are protected from the duplicitous actions of some of these private parking companies, not least because, as the hon. Member for Perth and North Perthshire (Pete Wishart) pointed out, these fines can be as much as £100. It is important that we, as a Government and as a Parliament, protect the public from such practices.
Kevin Foster
I am conscious of time, so I will keep my remarks relatively brief. I am delighted to support my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) in securing the Bill’s Third Reading. About 18 months back, the hon. Member for Hyndburn (Graham P. Jones), who cannot be here today, and I secured a Westminster Hall debate on how the use of DVLA records and ANPR systems allows some of the sharpest cowboys in the parking world to put things out that frighten people and seek to get money from them. In many cases they use sharp practices such as, when a person enters their registration in the machine, the first button they press wakes up the machine, or the weird keyboard does not seem to be working that day, or, unlike local council car parks nearby that use such systems, they accept payment for registrations that are not in the car park, so a person who has actually paid can still get a fine afterwards.
It would be remiss of me not to mention the role of Premier Park in Exeter in supporting this legislation through its management of Marina car park in the middle of Torquay, which has produced a ton of complaints compared with the entirety of Torbay Council’s enforcement operation at 39 car parks and on-street car parking facilities.
This code of practice is overdue, and most of the industry will welcome it. Most of the industry want to manage and run car parks fairly. Most of the industry has nothing to worry about from the Bill, and actually actively supports it because they do not want to be undercut by rogue operators that rely on income generated from fines.
I am conscious of the time and that a few more colleagues would like to say some words in support of this welcome Bill, which I look forward to being enacted as quickly as possible.
Neil O’Brien (Harborough) (Con)
It is a pleasure to support this Bill, a sound piece of legislation sponsored by a sound Member from a sound part of the country. We should get on and pass it without further delay.
This is a serious issue. Some 10,000 people have been in contact with Citizens Advice over the past year in relation to parking fines, which can be traumatic and stressful for people who suddenly receive bailiff notices, threatening letters and other mail. One of the great things about this Bill is its flexibility; it is not a clunky thing that will become outdated as practice changes in the parking industry. Instead, the Bill will allow us to be flexible over time.
My experience demonstrates the need for this legislation. I have had experiences where certain operators have given me unfair fines, perhaps because they have wrongly typed in my car registration, and I have had successful redress and the fines have been dropped. In other cases, where the operators were more like the cowboys mentioned by the hon. Member for Perth and North Perthshire (Pete Wishart), I have not been successful. The Bill will bring coherence to the system and ensure a fair deal for everyone throughout the country.
It is brilliant that the Bill is supported by the industry. Andrew Pester, the chief executive officer of the British Parking Association, agrees that a single code is important to ensure that unscrupulous providers do not undermine the parking sector with bad practices. The Bill will allow future Ministers to be able to sort out the issues that other Members have raised, to avoid excessive fines, to avoid the failure to give notices, to avoid excessive legal charges in pursuing those things, to stop the sending of threatening letters to vulnerable people and, above all, to strike off cowboy operators by making it impossible for them to trade.
This is a superb Bill. It is exactly the sort of thing that this House should be doing, and it will be hugely welcomed by constituents. I thank my right hon. Friend the Member for East Yorkshire (Sir Greg Knight), who has done this country a service by bringing forward this excellent Bill.
Gillian Keegan (Chichester) (Con)
I, too, add my thanks to my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) for all his work on this important Bill and for sticking up for the consumer, consumer rights and the small guy in the street.
Good-quality parking services are a vital element of all our communities. Before coming to this place, I had the enormous privilege of being the cabinet member responsible for parking services at Chichester District Council, where I saw that as a duty to work closely with businesses and the community at large to ensure that we provided good-quality and safe services. I am especially proud that during that time we upgraded all the car parks to include contactless payment and payment by mobile phones. Indeed, we won many awards for our safe car parks in Chichester.
Having proper, well-run parking services supports the wider economy, as it facilitates people to visit our city centres or quaint villages. This is especially true for rural areas where people mostly have to use a car to get to, say, Chichester. Most car park operators are honourable and seek to offer safe, convenient parking facilities, and to make life easier for people who are trying to visit the city, but it is clear that this ambition to provide a genuine service is not uniform, and there is therefore a clear need for this Bill.
One of my constituents recently came to me having been sent a fine for not purchasing a ticket in a private car park. Her car was registered as she entered the car park by CCTV cameras, and the computer system deemed her not to have paid. On appeal, she insisted that she had in fact paid and bought a ticket, but she was getting nowhere. It was her word against theirs, as is often the problem in these situations. A few weeks later, she returned to me triumphant because she had found her purchased ticket and was able to prove her innocence. However, most of us do not keep old parking tickets. Hearing stories like this, it is no surprise that we now see 13 times more fines issued than a decade ago.
I fully welcome this Bill as it will allow my right hon. Friend the Secretary of State to implement best parking practice across the country and to have an appeals process, as well as improving the management and operational practice of our car parks.
It is also important to look to the future of parking. As well as issuing guidance for common standards and operation, I urge the Minister to consider the impact that technology is likely to have on this topic. Personalised parking using number plate recognition technology and differentiated pricing based on peak and off-peak periods are likely to become much more commonplace in future, but we should make sure that they are used to encourage good parking practices and to disincentivise bad ones.
I think it is safe to say that we all support this Bill. I look forward to seeing it in practice and putting an end to the sharp business practice that we have seen increasing in our car parks.
Nigel Huddleston (Mid Worcestershire) (Con)
I am very pleased to congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on bringing in this Bill, which is a good dose of common sense in this time of division. He has managed to unify the House. Perhaps we need more such Bills.
The Bill is common sense in so many ways. All of us, as MPs, receive way too many emails, letters and calls from our constituents raising concerns about parking. It makes absolutely no sense for us, in our offices paid for by the public purse, to effectively be as the customer services complaints process for some of the more disreputable car park operators. This Bill will help to avoid all that. Citizens Advice and other bodies are involved in these disputes to far too great an extent, as well. A single code of practice consistently applied means that if we go into a car park at one end of a street, it will have the same standards as the others. I also appreciate the penalty in the form of not having access to DVLA information should there be non-compliance with the code of practice.
My constituents always expect me to support common-sense Bills, and I will do so today.
Luke Graham (Ochil and South Perthshire) (Con)
Being a neighbour of and sharing a county with the hon. Member for Perth and North Perthshire (Pete Wishart), it is a pleasure to come here to support him and my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on this Bill. This parking issue affects constituents from not only Perth and Kinross, but Clackmannanshire, on the other side of my constituency, who go into Stirling. They, too, have experienced extortionate fines for very small or misunderstood misdemeanours. Importantly, this Bill corrects a wrong that was identified by Citizens Advice Scotland in 2014 in its “It’s Not Fine” report, which set out how private practitioners need to clean up their act. This is now being addressed and it is great to see a national problem having a national solution in this Bill, with the support of Members from across the United Kingdom.
Mike Wood
This Bill is important not only in protecting motorists; it is vital to the vitality of our town centres. People who are afraid of high, arbitrary parking penalties do not come into town centres and so do not support local traders, and our high streets miss out. Parking providers have privileged access to DVLA records in order to enforce these charges. That is a privilege, and where providers are abusing their position through excessive charges and making sure that those escalate as a way of dissuading people from contesting the charges, despite there being insufficient signage, the provider should lose those privileges, even if they go out of business. My right hon. Friend the Member for East Yorkshire (Sir Greg Knight), in bringing forward this vital Bill, has earned the thanks of motorists from around the country. He deserves the thanks of the traders in our town centres who rely on this and he deserves the support of all of us in this House today.
Rishi Sunak
It is a pleasure to conclude this outbreak of consensus and unity. The hon. Member for Denton and Reddish (Andrew Gwynne) put it perfectly: of course private landowners and car park operators have the right to manage their land effectively, but that must be done in a fair, reasonable and proportionate manner. For the first time, as a result of this Bill, that is exactly what will happen. We have heard so many contributions from Members in all parts of this House about the sharp practices that our constituents have had to endure, and we will now be able to put an end to those nefarious ways of doing business.
So many specific examples have been given that it will be difficult to respond to all of them, but I wanted to touch on a few of the common themes that emerged in Members’ contributions. The issue of surface markings was raised by many Members and I can confirm that the code of practice should look at that, along with signage—the size, the things that should be included on signs and where they are located in car parks. Again, that is a common-sense measure.
Consideration and grace periods was another issue picked up on by many hon. Members. We heard examples of Members and their constituents being taken advantage of. Ensuring there are sensible periods to allow someone to come into a car park, decide whether they want to park and then leave again without charge, and to allow them when they return to be able to pay for their ticket, get to their car and leave are sensible measures that the code of practice will examine.
We heard a lot about the legal status of private penalty charge notices and the confusing nature of private companies using that legal language. I confirm, again, that the code of practice should and will look at that, as well as the language and information that should be included on those private parking notices, as we should perhaps call them. This could include the contact details for the parking operator, clear information about the appeals and the challenge process, timescales for payments and the details in relation to the breach of contract, so that no threatening or misleading language can be used in relation to the terms of the situation that the parker has found themselves in.
Fines were a topic raised by many Members. Of course it is sensible that there should be some element of fines, but those should be reasonable. I have heard and taken on board the suggestion from hon. Members about linking them in some way to local authority fine rates, which are already in existence. That idea definitely has merit and we will continue to explore it with the team. My hon. Friend the Member for Bexhill and Battle (Huw Merriman) raised the issue of railway parking. As he knows from his time in the Department, railway parking is governed by separate rail byelaws. Obviously, our constituents are not aware of that, so we are working with the Department for Transport to see whether we can find consistency between the various different regulations.
I hope hon. Members will remain convinced of our commitment to bringing this legislation into force as soon as practicably possible. Of course we all join in congratulating my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on his diligent and valiant efforts in this regard. In conclusion, I hope hon. Members can join me in thanking my team. A small team has been working on this incredibly important issue for many months. They have done a fantastic job and I am sure that they will continue to make us proud as we bring this legislation to bear.
Sir Greg Knight
With the leave of the House, I once again thank everyone who has taken part. In anticipation of his future help, I thank my noble Friend Lord Hunt of Wirral, who has agreed to take the Bill through the other place.
The message to cowboy parking operators from this Chamber is loud and clear: in future, you play by the rules or you are put out of business. Let us give the Bill our blessing and make parking a much fairer experience.
Question put and agreed to.
Bill accordingly read the Third time and passed.
Parking (Code of Practice) Bill
Monday 26th November 2018
(6 years ago)
Lords ChamberRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Amendment Paper: Consideration of Bill Amendments as at 23 Novemer 2018 - (23 Nov 2018)
Parking (Code of Practice) Bill
Friday 18th January 2019
(5 years, 11 months ago)
Lords ChamberRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Read Debate Ministerial Extracts Amendment Paper: Consideration of Bill Amendments as at 23 Novemer 2018 - (23 Nov 2018)
Lord Hunt of Wirral (Con)
My Lords, it is a great honour to be piloting this important Private Member’s Bill through your Lordships’ House. Its promoter in the House of Commons was the right honourable Sir Greg Knight, MP for East Yorkshire, who is himself an unusually committed and elegant motorist. He has been most dedicated and committed in his work, which will have such a positive impact on so many of his constituents and on everyone who drives a vehicle and needs to park it from time to time.
I cannot remember having been directly involved with a piece of legislation that has provoked so favourable a reaction in everyone I meet since 11 February 1977, when I moved the Second Reading of the Passenger Vehicles (Educational and Other Purposes) Bill, which eventually became the Minibus Act 1977. So I have some experience of how difficult it is to manage the procedures of the House, and I salute Sir Greg for his diligence and for successfully captaining this small but beautifully made Bill through the other place. I also thank the excellent government Bill team for its ready and first-class assistance and support.
I am so pleased to see so many important Members of the House participating in this debate. I recall that it is almost exactly 30 years ago that my noble friend Lord Kirkhope successfully introduced a Private Member’s Bill that became the Parking Act 1989. In the House of Commons, that Bill required no debate at all on Second Reading, while Committee lasted just 75 minutes. I cannot promise such brevity today, but I am greatly heartened by the many expressions of support that I have received from all parts of the House.
With its focus on emerging technologies, the 1989 Act was certainly ahead of its time, but new legislation is now urgently needed. The Bill addresses the need for fairness and consistency for motorists who park on private land, and seeks to codify for the first time the standards that should be expected of all private parking providers. Currently, the private parking industry operates under a system of self-regulation. The system is good in parts, but it cannot provide the clarity that motorists rightly crave.
The Protection of Freedoms Act 2012 banned the controversial practice of wheel clamping and, in Schedule 4, made the keeper or hirer of a vehicle liable for any unpaid parking charges associated with that vehicle. Since then, any private parking company seeking to enforce a parking ticket against a motorist has needed details of the home address of the registered keeper, which it can obtain only from the DVLA. The DVLA will disclose that data only if a parking company is a member of one of the two parking trade associations, the British Parking Association or the International Parking Community.
To be a member of a parking trade association, a company must abide by a code of practice that sets out operational requirements by which a parking operator must abide. Each association has its own code of practice and different standards to which it holds its members. This has led to a degree of consumer confusion, with different rules applying on different sites and the inherent risk of a race to the bottom in code standards. A single code of practice would give us an opportunity to create a consistent standard across the industry, and to make best practice the standard practice for parking operators. I am pleased to say that these measures will apply in Scotland, England and Wales, giving motorists confidence that the same rules will apply whenever and wherever they park in a private car park on the UK mainland.
I shall go through the clauses. Clause 1 sets out the basis of the proposed code and Clause 2 the procedure for establishing it, including comprehensive consultation of interested parties and a significant role for Parliament in acceding to the draft code. Clause 3 requires the Secretary of State to keep the code under review, and Clause 4 sets out the basis for the publication of the code.
Clause 5 covers the intended status of the code, establishing that it will be admissible in legal proceedings and that adherence to it will be a requirement for a parking provider seeking access to the DVLA register. Clause 6 deals with the delegation of functions so far as policing the code is concerned. I will return to Clause 7 in a moment. Clause 8 establishes a levy on the accredited parking providers in order to fund the new system. Clauses 9 and 10 relate to regulations and interpretation, and Clauses 11 and 12 deal with the application to the Crown of the legislation and commencement.
This Bill comes to us with comprehensive support from all quarters, including the trade bodies for the private parking industry and motorists’ groups. Andrew Pester, chief executive of the British Parking Association—one of the two existing membership organisations with a self-regulatory code and access to the DVLA database—has supported,
“a single standard body, single code of practice and a single independent appeals service”.
In his words, the Bill,
“provides a unique opportunity to deliver greater consistency and consumer confidence”.
No one is arguing that there is no problem. Highly undesirable practices in the private parking industry range from threatening letters sent to motorists, poor signage in car parks and aggressive debt collection practices. One particular bugbear has been the failure to provide a transparent, fair appeal system when a motorist feels that a ticket has been issued unfairly. Motorists who wish to challenge a parking ticket are often uncertain about how to proceed; where to lodge an appeal is unclear and changes from site to site and company to company. The existing appeals processes lack transparency, and the cost of paying a ticket can rise if an appeal is made, as early payment options just melt away. Consumers feel pressurised into paying unfair parking tickets, because they fear the increased costs, should an appeal be unsuccessful.
Thanks to an amendment in the House of Commons, the provisions in this Bill now cover the appointment of a single appeals service, in Clause 7, which sets out the process by which the Secretary of State will be able to establish a single, independent appeals process. This will improve transparency and give motorists confidence that if they appeal against a parking ticket they will know where to go, in the confident and well-placed expectation that their appeal will receive a fair hearing. Steve Gooding, the director of the RAC Foundation, has said:
“We particularly welcome the proposal for a single, independent appeals service, which, together with a single, clear code of practice should establish a better, clearer framework and a level playing field that is fairer for all”.
The RAC Foundation is already making an invaluable contribution to producing the first draft of the code, for which it deserves our thanks.
Parking operators that operate in a fair and transparent manner, of which there are many, will not suffer from a code of practice coming into force, but it will stop those who undermine the whole sector with poor practices. Providers who already work to the standards of best practice will find that little or nothing changes for them. In time, the best practice that exists in many areas of the industry should become the standard. I believe that is why industry bodies have welcomed this Bill, supporting the Government in considering the areas a code of practice should cover.
This Private Member’s Bill, a great example of non-partisan co-operation, offers an excellent opportunity to significantly improve the conduct of the private parking sector, creating a fair, transparent, consistent system that motorists can confidently use whenever they need to. I close by again underlining the deep appreciation of all of us for the dedication and commitment of this Bill’s parent, Sir Greg Knight.
Baroness Thornhill (LD)
My Lords, I wholeheartedly thank the noble Lord, Lord Hunt of Wirral, and Sir Greg Knight for their work and commitment to get the Bill thus far. If anything is designed to raise the temperature and noise level in the local pub, it is discussions about parking.
I rise to support the Bill in its genuine attempt to create a level playing field for all private parking providers. It appears to be largely uncontentious and to have the support of trade bodies such as the respected British Parking Association, which has regularly called for a single standard body, a single code of practice and an independent appeals service for all operators, regardless of the trade association the individual operators belong to. That is an important point.
The noble Lord has outlined the Bill in detail so I will not repeat that, but I take the opportunity to lament the narrative around parking controls. In general, it goes something like this: the motorist is king—or queen—and it is those rotten councils and nasty landowners trying to stop us parking where we want, when we want, for free, anywhere. It is also regrettable that the language and actions of some of the media have endorsed this view. I exaggerate for effect, but I am sure we all recognise the picture.
This attitude and approach to a valuable and much-needed service is at best unhelpful and at worst could be behind the levels of aggression and abuse that parking attendants face every working day. That is shameful and largely goes unnoticed, and I feel very strongly about it. It is the actions of those private companies at the bottom of the league table—if there is such a thing—that give rise to this. The noble Lord is correct: self-regulation clearly has not worked.
My daughter having experienced a really dreadful parking incident, I know its effects. To cut a long story short, she was intimidated into paying up there and then by the kind of chap, to coin a phrase, you would not want to meet in a dark alley. On further investigation, it turned out that the strip of land she had parked on was adjacent to a legitimate car park that she had paid for and believed she was parking in. However, she was not—it was a kind of ransom strip, and a ransom was indeed demanded. When we went to check the so-called notices and signs to demarcate the difference, you needed a ladder and a set of binoculars to see them. So I assume that signage will be part of the code.
News of this incident was quoted in our local paper, where I, like several MPs during the Bill’s passage, used words like “cowboy” and “rogues”. I was then invited to meet a local private parking company, which dutifully pointed out to me, as their mayor, that I should know that not all companies are rogue or cowboys and that they provide a legitimate service and provide it well. My wrist was duly slapped. Thus, for companies such as these, the Bill will be welcomed and consistency and fairness will be hallmark words. But for the very rogue and very real cowboys will it be business as usual, hopefully with a lesser degree of success, leading to more of them going out of business? That said, as my daughter discovered, intimidation makes you just pay up. My precise concern is that, as I understand it, the code will not apply to those who do not belong to one of the accredited trade associations and those who issue tickets outside the current framework. How will we deal with these? Perhaps the Minister could clarify that it is they that give the rest of the sector a bad name.
Controlling and enforcing parking will never be popular. Council parking services have been under attack in recent years in many ways, having to defend themselves from various claims, not least that they are responsible for the closure of shops and the demise of the high street due to parking charges. Thankfully, evidence has now firmly rebutted that claim, but it is still true that there is much government pressure through statute to ensure that councils do not profit—that is the word used—from their parking service, as if a well-run, effective council service actually catching people who are contravening the law is a bad thing. Councils are still not allowed to use surplus revenue to subsidise other public services to survive in a time of diminishing budgets.
Thus, while the Bill seeks to make it a level playing field for all private contractors, there will not be the same rules that local government have to abide by, rules that could change at the whim of the next Secretary of State—and they do. So my next question to the Minister is this: when the code is drawn up, could there be a degree of synergy with the rules that local government have to adhere to? Otherwise, the Bill will clarify matters for the public in part but not entirely, and we will still have a two-tier system.
The real test, however, will be in the enforcement of the code—I mean real enforcement—particularly in the early days, to lay down a marker that this code is not a crocodile with rubber teeth but has some bite. The penalty of not being able to get driver data from the DVLA should be enough of a deterrent to ensure that standards rise across the board, but therein lies an area of concern: the DVLA handing over our personal data to myriad private parking firms. It is a legitimate view, held by some of my colleagues, that in this instance, private companies should not have access to any of our data. Can the Minister reassure us as to how this will be monitored, and what safeguards might there be to prevent the abuse of this data? I am sure we will discuss that at a later stage.
As the code is developed, there will be much more to say on matters such as the amount of fees. I genuinely feel that a lot of the animosity towards parking is due to the disproportionately high fees charged by private companies. The level of fees local authorities can charge is prescribed by government; there is no such control over the private sector. If, say, a person parks in a legitimate parking space in a hotel car park, attends a conference held there but fails, in rushing in late, to give their registration to the hotel reception, a fine of £100 may be given. This is surely disproportionate when compared to parking that jeopardises safety or causes an obstruction, enforcement against which is still unsatisfactory, and is far in excess of what any local authority outside London can charge.
I hope there will be an opportunity to look at this issue, the appeals process, grace periods and much more in Committee. But as was said earlier, the closer the local government regime and this new regime come together, the less confusing it will be for the public—the motorist—and the fairer for all. Parking control is not popular but it is a vital service and services have to be paid for. When my residents used to ask me regarding controlled parking zones, “Why should I pay for a permit to park outside my own home?”, my reply was, “You are not paying to park outside your own home. You are paying to stop everybody else parking outside your home all day, for free, which prevents you parking”. I learned quickly, though, that you can never win with parking.
With the caveats that I have raised, we support the Bill and wish it a speedy passage.
Viscount Goschen (Con)
My Lords, I too thank my noble friend Lord Hunt and Sir Greg Knight for their work in introducing this Bill to another place and now to your Lordships’ House. It is important and highly focused legislation. In these times when our legislative system is grappling with some of its biggest ever issues of recent times, it is extremely satisfying to see Parliament doing its job by correcting injustices which directly affect the lives of very many people.
Over recent decades, great strides have been made with regard to the rights and protection of the individual but there is one area where, in my opinion, the situation has moved backwards. It can be best described in the context of legalised unfairness. We see this phenomenon in so many situations, from hidden charges in car-hire agreements to technology-enabled contracts which are fiendishly complex and difficult to cancel, or to the use of premium-rate phone-lines to correct the mistakes of service providers in a wide variety of situations. It is very easy now for companies to help themselves to the wallets of the customers whom they deal with, often enabled by technology. This has become known by the shorthand of “the rip-off culture”, in which surcharges are buried in the small print and the consumer is really only a receiver of unclear and punitive contractual terms.
Among the worst of these practices are perpetrated by rogue elements of the private parking industry, a situation made far worse by the fact that it is facilitated by a government agency, the DVLA. Where government is involved in effectively doing the dirty work, we need to set the bar high for it. I welcomed the remarks of the noble Baroness, Lady Thornhill, who said that parking regulation and enforcement are an important service and that if it did not happen it would be a free-for-all and we would all be in a complete pickle. The industry is populated largely by responsible companies doing a proper job and charging a reasonable amount of money for it.
However, there is a significant rogue parking element which through its lack of integrity is in danger of bringing the whole industry into disrepute. It is therefore in the interest of the high-integrity, high-quality operators to ensure that those who do not abide by those standards are prevented operating. For parking to work properly, it is clear that there needs to be clarity in the rules and the tariffs, fairness in how motorists are treated and proportionality in the terms of penalty fares and fines—here, again, I agree that a charge of £100 for being one second late is entirely disproportionate; I hope that the code will cover that area, with penalties expressed as a proportion of the original charge. There needs also to be transparency as to the nature of the fine or penalty. Tickets are often dressed up to look like official criminal tickets when in fact they are notices of breach of contract, as I understand it. Finally, there needs to be strict control of the use of DVLA data in how those companies go about recovering penalties.
The most unfair part of all this is that the objective of the exercise is often entrapment—we have heard the description of a ransom strip, which indeed happens. We must stop the objective of the exercise being to trap motorists and then to sting them with wholly disproportionate penalties. The objective should be the provision of parking to facilitate people’s everyday lives, when they go to shops, to government offices or to whatever else would draw them into town, city and village centres. They should pay a fee to park, but the objective of the exercise should not be to trick them into penalties. That is iniquitous and I hope that the code will focus on it.
Progress has been made already. Reference was made by my noble friend Lord Hunt to the abolition of clamping on private land through the Protection of Freedoms Act 2012. Parking operators would lurk around the corner in a van and an intimidating individual would spring out, apply a clamp and basically threaten to hold the vehicle to ransom until a very large sum of money was paid up. That injustice has been corrected through the welcome provisions of the 2012 Act, but it has been replaced by a technologically enabled variant of exactly the same process. There is no longer the physical intimidation, but there is now the technology and government-enabled pursuit, often through aggressive means, of individuals who have overstayed their parking. Very large sums are demanded and people are intimidated into paying up rather than face the prospect of county court judgments that could be ruinous.
So we have come a very long way from the days when the traffic warden—that uniformed public servant—was in charge of these matters. It is probably fair to say that these individuals were not universally considered or portrayed as sympathetic characters, but at least the rules were simple and straightforward. Now we have private companies, some of which in their correspondence masquerade as official enforcement agencies and charge disproportionate penalties.
I very much welcome the Bill, which is a commendably simple and straightforward piece of legislation, at the heart of which is the development and deployment of a code of practice for private parking operators. Non-adherence to the code will have a terminal effect on an operator’s ability to access official DVLA data and to maintain its accreditation. As has been said, if it fails to abide by the rules, it will be put out of business—and that is the most powerful sanction imaginable. The bar for the code of practice really should be set high.
One measure of a good Bill is that one is surprised that it is not already the law of the land. This Bill falls directly into that category. When I read the account of proceedings in another place, I was struck by the total support from all sides of the House, as well as from representative organisations outside in whose interests it is to ensure that the issue is properly dealt with. It is a great example of Parliament standing up for the rights of the individual, and I give it my full support.
Lord Leigh of Hurley (Con)
My Lords, I am delighted to see this Private Member’s Bill in your Lordships’ House for us to consider, and I congratulate my noble friend Lord Hunt of Wirral and Sir Greg Knight on its reaching this stage. Although some may think that politics is fairly quiet in the Westminster bubble, it is good to see that your Lordships’ House can turn its attention today to three Bills that are of great importance to people’s lives and can make a difference to them.
As the noble Baroness, Lady Thornhill, said, parking is a subject that seems to be at the core of some people’s lives, and I suspect that I might be guilty of being somewhat overzealous about it myself. I recall that, when the announcement was made of my elevation to the peerage, even before I entered your Lordships’ House I received congratulatory letters, not least from someone who said how jealous they were that I would have free parking in SW1.
Like others, I get irritated by those who seek to profit unfairly from motorists seeking to park. The culprits are not limited to car park operators. Motorists sometimes have to use car parks because of restrictions imposed by the likes of local authorities, which force them there through the imposition of restrictions on their roads. Often one sees a gradual, insidious loss of space.
I will elaborate on my parking credentials and overzealous nature. A few years ago I noticed that a large number of single yellow lines in Westminster had been turned into double yellow lines, such that parking after 6.30 pm was no longer available. In June 2014, I put in a freedom of information request to Westminster Council, asking for this to be quantified. The council refused to provide the information for the whole of Westminster, so I got the council to do it for the preceding three years for just one ward, the West End. I discovered that some 433 metres of single yellow line had been lost to double yellow line. It is a great loss to motorists and to businesses, which would otherwise benefit from late-night shoppers, particularly in this difficult retail environment—not to mention restaurateurs, theatres and the like.
I cannot help but comment en passant that Westminster Council has form in being anti-motorist, with its unsuccessful attempt in 2011 to force all-night parking into its own car parks, and its successful removal of free parking on Saturday afternoons, which is a great shame for West End retailers.
Meanwhile, back in Hurley, where my nomen dignitatis indicates that I am from and where I have an interest, another parking situation arose. The Royal Borough of Windsor and Maidenhead sought to impose all sorts of ugly signage and parking restrictions in no lesser place than Hurley high street. Fortunately, we have an excellent MP, who helped the village reach a satisfactory compromise on its parking and signage.
It was during these important and critical negotiations with the council, with the enormous help of the local MP—who was then Home Secretary; she does win some arguments against authorities—that I had the chance to get to know the regulations that became Statutory Instrument 362, the Traffic Signs Regulations and General Directions 2016. I am sure that all noble Lords have had the chance to review these regulations, which cover the precise nature and size of parking signs allowed. At 545 pages, they pretty much cover the entire landscape and all you need to know. I hope that the Minister is able to give us some comfort that the legislation before us today, which is only enabling legislation, will not lead to a code for signage that is markedly different from that laid out in Statutory Instrument 362, so that there will be some compatibility with the signs and information that the motorist is getting used to, while at the same time keeping regulation, as always, to the barest minimum.
There has clearly been some abuse by some operators. Second Reading in the other place evidenced a wave of unacceptable practice. Not to be outdone, when I read the debate it brought to mind my local press, the Henley Standard, which reported that visitors to the town and its memorial hospital were being fined £160 by a company called Smart Parking when they were eligible for a free 20-minute grace period. They were being fined even when they drove through the car park without stopping—such is its configuration that one can drive through it.
Clearly, the success of the Bill will depend on the detail of the new code of practice and the terms it contains. I note that the Bill requires the Secretary of State to prepare the code. In other areas, the Government have passed that obligation back to the sector. For example, in the charity sector, where I have been involved both in charities and in the legislation, the Government created the Fundraising Regulator and invited the sector to self-regulate and, in effect, create its own code. In this instance, I support the different route that has been selected.
Some areas to be included in the code were very helpfully set out for us by the Minister in his letter of 14 January. He did not mention the situation where operators in a private residential area might first need to get approval from all, most or maybe some of the residents before implementing a scheme, and this may also require the inclusion of guidance from the Government in the code.
Finally, I have to put on record for full disclosure that, in a professional capacity, my employer has advised companies in the sector. As the noble Baroness, Lady Thornhill, said, there are good companies: we advised Creative Car Park Ltd and there are others that behave profitably, ethically and properly. It is up to us to ensure that good operators are allowed to thrive and others are curtailed. It is now time to ensure that the estimated 250 billion vehicle miles travelled in the UK in any one year are not subject to rogue opportunists taking advantage of the need to park at the end of those trips.
Lord Kirkhope of Harrogate (Con)
My Lords, while listening to the earlier part of this debate, which I welcome, I wondered what a group of enthusiasts or interested parties in relation to parking might be called. The term “nosy parkers” might do very well. Certainly, there a quite a lot of noble Lords here who have some experience.
I cannot myself go back to 1977—I am sure that all noble Lords will observe that I must then have been only in my infancy. To be more understood and believed I should rather say my political infancy, which would be correct. My noble friend was quite correct to say that 30 years ago, almost to the day—it was 21 January 1989—the Second Reading took place in the House of Commons of my own Private Member’s Bill, which became the Parking Act 1989. It was not exactly similar to this excellent measure now, but it gave a legal basis for the first time in this country so that parking could be paid for in other ways than merely by coins. That, of course, as we all know, has now developed into quite a dramatic technological advance, but in those days that was the situation. It was certainly important at the time, but it also included some other measures, hoping that it would improve the standards in this area.
Thirty years have now passed; some things have changed, and some things have not. On a recent observation of my very good friend the right honourable Sir Gregory Knight, I can see that he has certainly not changed over the last 30 years. However, his interest in this matter has continued, as has his interest in historic vehicles, in which we both have a great interest. His interest, which has now developed into this excellent measure, was indicated in 1989, when we were dealing with the Lords amendments during the passage of my Act. Incidentally, those were the days when Lords amendments were actually welcomed in the House of Commons. He said to me:
“I hope that my hon. Friend will agree that it is unreasonable to expect a motorist in a queue of traffic to stop at the barrier to read the information on the ticket before he drives under that barrier. Will my hon. Friend assure us that he proposes that this information will be displayed not only on tickets, but on signs that can be seen from a distance?”—[Official Report, Commons, 7/7/1989; col. 594.]
That was very much in advance but was certainly part of his whole interest in transparency and further information. When it came to this, his own Bill, he said:
“Motorists should have the certainty that when they enter a car park on private land, they are entering into a contract that is reasonable, transparent and involves a consistent process. Poor signage, unreasonable terms, exorbitant fines, aggressive demands for payment and an opaque appeals process … have no place in 21st-century Britain”.—[Official Report, Commons, 2/2/18; col. 1149.]
Of course, they had no place in 20th-century Britain either, but unfortunately they prevailed. Therefore, I very much welcome the Bill and I congratulate my noble friend Lord Hunt on his introduction of it today, as much as I welcome what my right honourable friend Sir Greg Knight has done.
All this is terribly important in recognising the changes that have taken place over the last 30 years. Now we have some 38 million vehicles on the road; 19 million of them need to park virtually every day. When my Act went through there were substantially fewer—I think under 24 million vehicles—of which a much smaller proportion needed to move around and park each day. Public transport tended to be more the norm in those days; fewer people used their vehicles quite as regularly as they do now. Because there were neither those demands nor the demands on the planning arrangements, local authorities, for instance, and others who were building residential developments and office developments were not then under obligations, as they are today, to have parking taken into full consideration. The scene we had was therefore very different. As my noble friend said, wheel clamping, which was one of the most appalling things occurring on private land, was abolished through the 2012 legislation, which was a great development.
In 1989 we wanted a code of practice about the way in which people were allowed to offer parking facilities. Frankly, that was not totally successful, so I am particularly pleased to note that, as part of these provisions, there is a requirement for a new code of practice to be introduced. Of course, in a way these things are often voluntary, but I am pleased and heartened to know that the official parking agencies—the parking associations—all support not only this excellent Bill but the need to make sure that there are standard arrangements, good-quality parking facilities, and complete transparency with regard to the information provided to those who wish to park their cars.
I shall not go through individual items in the Bill, because in general I very much support it. It is taking things forward in the right way, and it is difficult for anyone to indicate lack of enthusiasm for those measures. I conclude by saying that, as far as I am concerned, whether it is 30 or 40 years or whatever, we are moving in the right direction. I hope that we will be able to provide the right facilities for the future for those who will not be moving their cars at all times but wish to ensure that, when they park them, they are safe and secure in doing so.
Lord Lucas (Con)
My Lords, it will not surprise anyone that I, too, welcome the Bill. I have some history in this area. I have a long involvement with an organisation called the London Motorists’ Action Group, mostly concerned with fighting Westminster and Camden. My noble friend Lord Leigh will share my views on their attitude to motorists who wish to park. I am delighted that things are better in Watford, although not at Waterfields, I notice, which has one of those private car parks that operates a cliff edge: two hours free; for the first second after that, £85. One thing that must be got right in the code is that operators whose finances depend on extracting penalties from motorists, as many of these companies do, should not be allowed to continue in business. If they are operating parking and basically running it off the fees that they get for parking at a steady rate, that seems all right. If they are getting very little from that and most from extortionate penalties, that seems to me a very antisocial way to behave, and I very much hope that that will not be allowed by the code.
In regard to that, I very much hope that the Minister will offer us a meeting between Second Reading and Committee. That would help cut down the amount of talking and amendments that we have to get through at that stage. We all support the Bill, but we all have ideas, and we would like a better understanding of the details than we can get from a short speech by the Minister at the end of Second Reading.
Like others, I want clear and fair rules. It should be clear that waiting is not parking. That is something I have been on the wrong end of in a private car park. Given my history, I tend to be quite competitive about these things and in the end they give up and go away, but it is not fair that people in general should be subject to threatening letters just because they have paused for a moment while remaining entirely in charge of the car. Setting someone down in a hospital car park is not parking, and the code should not permit it to be charged for.
For this to work, we need a good flow of information. Rather than push this through some bureaucratic mechanism, we should require information to be published. Anyone running a private car park should be required to publish on the website—which they must have to enable appeals and so on—information about how many people park there, how many fines they issue, what is going on in that car park which affects the motorist and how they should look at the consequences of parking there. Public indignation is the cheapest and best way to ensure that, in a very diverse and scattered industry, we get good performance.
On penalties, there seems to be an idea that £100 is a reasonable amount to charge people for overstaying in a car park. Mostly, that is done by mistake. Yes, it is certainly reasonable to charge a fee to cover the cost of digging the money out of someone who has forgotten to pay, but it is absolutely unreasonable that that could be £100: £30 might be more like it, I guess. Again, that matter should be in the code; we should not allow excessive premia for people who have merely forgotten to pay.
Indeed, in everything we do, we should encourage compliance. Noble Lords may remember the early days of the London congestion charge, when the system was designed to catch people out and incur fines. Then, the system became compliance-friendly: you could sign up so that if you drove into the congestion charge zone, you were automatically charged that day’s fee. Modern technology from several competing companies out there enables this to be done on a small scale in private car parks. We ought to insist that any space for more than a few cars should use these motorist-friendly systems to charge people for parking. You should be able to register, particularly if you use a car park or an operator with any regularity, and be charged automatically when your vehicle is recognised going in and out of the car park. The system is simple and reliable; we ought to insist on it.
On the internal appeal system—the bit before the external appeal system—we ought to insist that companies document what is going on so that their performance can be reviewed. It is not right that appeals get rejected on principle; people do not want to risk adding 50% to their penalty by going to the external system. The internal system must be well run and fair, and it must be possible to check that. The external system needs to be effective and cheap, which is difficult to achieve. We ought to allow the external system to be pretty robust in saying when an appeal is hopeless and dismissing it in short order, otherwise it gets far too expensive to operate.
On the other hand, the person reviewing the system ought to have legal expertise. In my one involvement with Poplar, I was astonished by how little the person conducting the appeal understood about the law of the land. I do not think that they had any legal training at all. The appeal system needs some kind of quality control—someone to review and check things to make sure that what is going on is up to the standard we expect.
The key to this is building a self-improving system with a clear and strong flow of information on what is good practice, what is going wrong and what is being done to improve things so that, over time, we can push towards better practice and not be satisfied with anything like the current system. I am delighted by the way the Bill has been drafted, which offers us the opportunity to get where we need to go. I look forward to my conversations with the Minister.
Lord Kennedy of Southwark (Lab Co-op)
My Lords, I am delighted to give the Bill my full support. Car ownership, parking, the charges associated with parking, disputes over charges and appeals can cause considerable disagreement, as we have heard. To put it mildly, people can get very angry about these issues, as the noble Baroness, Lady Thornhill, said. The noble Lord, Lord Hunt of Wirral, set out the problems that some motorists have had to contend with in dealing with those who operate poorly in the industry. I also endorse the comments made by the noble Baroness about the abuse directed at parking officials, which is totally unacceptable. They are doing their job; she is absolutely right that certain elements really wind that sort of thing up. I very much support her comments on that. The noble Viscount, Lord Goschen, was absolutely right to comment on how some of the worst elements in the private industry are ripping people off. I fully endorse his comments, and that is why the Bill is so welcome.
We need a system that is clear, consistent and deals with people fairly. What we all want to see is fairness. As we have heard, the situation at present is not as good as it could be. Many people in the industry operate perfectly fairly and do their job properly, but of course, as always, there are those who do not. Where people have not paid their parking charges, the owners of private car parks need their details and so they need access to the DVLA database. To do that, they must be members of one of two accredited trade associations. As we have heard, both trade associations have codes of practice, but they have different terms, standards and appeal mechanisms, and it is confusing to say the least. That is not a good place for us to be. The confusion and inconsistency have led to different standards and things not being right, so we need to get this right.
I strongly support the comments of the noble Lord, Lord Kirkhope of Harrogate. He said that when drivers enter a car park they should be clear about the contract they are entering into and that the terms should be absolutely transparent. If they do not like them, they should be able to leave quickly. The Bill is welcome in dealing with the inconsistency and confusion by creating a single code of practice which would apply to all operators and seek to deliver best practice. That is good for car park operators and, more importantly, it is good for motorists.
Proper consultation with car park operators, the trade associations and other relevant organisations must happen before the code is produced. I am sure that will happen. It should then be laid before Parliament before coming into force. I am also pleased to see that the Bill allows for the code to be regularly reviewed because practices change over time. It is only right that we should be able to get the code looked at quickly and amended as necessary. It is also right that the Bill provides for the ability to levy the accredited associations in order to pay for the cost of the scheme, as is the ability for a single independent person to be authorised by the code to deal with appeals brought against parking charges and to be able to charge fees to persons operating private parking facilities. It would be very good to get that consistency in place.
It has been an extraordinary week in Parliament to say the least, so I will not detain the House for much longer. I am delighted to learn that the Bill has the support of the British Parking Association, the RAC Foundation and others in the industry. I look forward to it making swift progress through your Lordships’ House. In order for that to happen, I do not intend to table any amendments and I hope that no other noble Lord will do so. That is because a well-meaning amendment which would make the Bill even better than it is now would risk, at this late stage of this Session of Parliament, wrecking the entire Bill and it falling. We do not want that to happen. It is important, no matter how tempted we are, that we do not table any amendments. We must leave the Bill as it is so that it can move swiftly through the House.
I put on record my thanks to the noble Lord, Lord Hunt of Wirral, for taking the Bill through the Lords. I also offer my thanks to the right honourable Sir Greg Knight MP, who first brought the legislation forward in the other place. I very much endorse the comments made by the noble Lord, Lord Hunt, about the Member for East Yorkshire. As I said at the start of my contribution, the Bill has my full support. I look forward to seeing its swift passage through the House and it becoming an Act of Parliament shortly.
The Parliamentary Under-Secretary of State, Ministry of Housing, Communities and Local Government and Wales Office (Lord Bourne of Aberystwyth) (Con)
My Lords, I thank all noble Lords who have taken part in this debate—a very consensual debate, I am pleased to say. I will try to deal with the points that have been raised. This debate on Second Reading has been wide-ranging in many ways. It has been full of important content and some very interesting and important points have been made. In so far as I cannot deal in detail with any of the issues which have been raised, I will make sure that noble Lords get a detailed response. I will write to noble Lords and place a copy of that letter in the Library.
I want to thank very sincerely my noble friend Lord Hunt of Wirral for his hard work in promoting this Bill. It is a matter for which the whole House is most grateful. I also thank my right honourable friend the Member for East Yorkshire, Sir Greg Knight, for introducing this Bill in the other place. It is pleasing, as the noble Lord, Lord Kennedy, has just said, that in these times of discord to have before us something on which we are so totally in agreement and have reasonable concerns. This is the Lords at its best, just as it was on the Tenant Fees Bill earlier this week.
My noble friend Lord Hunt has shown considerable determination in ensuring that this comes to us and is navigated successfully. I very much endorse the comments that the noble Lord, Lord Kennedy, has just made on the need for no amendments to this Bill. I will endeavour to deal with some of the issues that have come up on council car parking and so on, but that is without this Bill. I want noble Lords, if they would, to remain focused on this issue.
My noble friend Lord Hunt gave us an effective overview of the Bill and why it is needed—for consistency and clarity. There has been an increase in private parking tickets. I endorse the point that many noble Lords have made that there are many ethical operators which are operating quite appropriately and where there is no concern. But there are others. We all have our horror stories; I too have suffered from a cliff-edge car parking charge—as my noble friend Lord Lucas, mentioned—so there are concerns. We all have our examples or—in the case of the noble Baroness, Lady Thornhill—our close relatives’ examples to consider and quote.
This is in essence a very simple Bill. It facilitates bringing in a code of practice for private operators to ensure we have consistency, clarity and a proper appeals system. I will nail this at the outset, but will probably come back to it as I go through my speech: there will be a code of practice with an advisory committee drawn from people with expertise in this area. That code of practice will be consulted on and there will then be appropriate parliamentary procedures on the detail.
On the point made by my noble friend Lord Lucas about a meeting, I am happy to facilitate that—hopefully along with Sir Greg and my noble friend Lord Hunt of Wirral—to talk about some of these aspects and provide reassurance. The important point is to provide the focus to ensure that this measure, which is simple and straightforward and should command our support, goes through unamended.
The code of practice will deal with matters such as appeals to ensure that there is clarity and consistency; that is important. It seems appropriate—this is subject to the consultation exercise—that it mirrors appeals procedure elsewhere. I am sure that is at the forefront of people’s minds. On notices and the points made about signage, that should reflect best practice and the same process as in local authority car parks and on Network Rail land—where there is a slightly separate regime with slightly different considerations, but it very much mirrors what we have here.
I am sure fines would be considered in the code of practice, particularly in those cliff-edge cases. You see the sign telling you how long you can park for, then if you overstay by a short amount you are very often subject to some horrific charge and the ransom types of situation that the noble Baroness, Lady Thornhill, referred to. My department has been made aware recently of somebody accidentally mistyping their registration number into a parking system and for the sake of a 50p ticket receiving a £45 charge. This is unacceptable and the sort of thing that would be dealt with.
The noble Baroness and others raised the issue of those that are unlicensed and do not receive the appropriate laying-on of hands as a registered provider. They will not have access to the DVLA data, so will not be able to enforce the charges at all or to operate successfully. I am sure the code of practice will reflect this, but clearly the sanctions would not necessarily go for denial of access to the DVLA data straightaway if it is a very minor breach, but that would be appropriate in some situations. It could be the case that it would be like endorsing a licence.
Signage will be dealt with. Noble Lords have raised the issue of contractual signage before you actually go into the car park. It is a basic principle of contract law that you can only be subject to terms known to you and agreed by you, either expressly or implicitly, at the time the contract is concluded. I will look at that, but I am sure it will be borne in mind by those putting together the code of practice. After the contract is concluded, you cannot then seek unilaterally to put in extra terms, as per the case of Olley v Marlborough Court. If I may, I will cover that in more detail in the letter.
My noble friend Lord Goschen referred to county court judgments. There is certainly an issue there that we want to take care of. There have been instances of people having notices sent to their old addresses when they have made known their present address, and such cases should also be covered.
I have covered the issues of unlicensed operators and fine levels, and the use of debt collectors will no doubt be covered in the code.
I shall deal now with one or two of the issues that have been raised. My noble friend Lord Hunt referred to the fact that he first entered this arena through passenger vehicles legislation—the Minibus Act 1977. It says much for the contribution he has made to public life that he is still firing on all cylinders and helping us with these issues. I put on record my thanks and the House’s thanks for that.
The noble Baroness, Lady Thornhill, referred to the local pub test in Watford. I will not ask how she is aware of what is being talked about in the local pubs but we all recognise that unfair car park charges fire people up, and we all have our horror stories to tell about them and I thank her for her contribution and support. She referred to the synergy with local authorities. Many people would suggest that local authorities often make hefty charges but I will deal with that issue in separate correspondence with her. I agree that sometimes people are unfair in the abuse and attacks they direct at people who are responsible for enforcing the rules, a point also made by the noble Lord, Lord Kennedy.
I am grateful to my noble friend Lord Goschen for his comments on this focused legislation. As he said, it seeks to deal with legalised unfairness. I am also grateful to my noble friend Lord Leigh of Hurley for his contribution and his broader discussion of car parking. We recognise some of the issues he raised, particularly about the need for compatibility. He said that many companies behave perfectly properly and ethically. They have nothing to fear. We want to make good operators the norm, the universal situation.
My noble friend Lord Kirkhope also goes back some way on this issue of parking and I thank him for his expert knowledge and for his support of the need to move forward with this legislation. I also thank my noble friend Lord Lucas for recognising some of the challenges. He referred to the cliff-edge operators. I have been a victim and note that it is very unfair on people.
All we are seeking is clarity, consistency, transparency and fairness. This is a process measure rather than a substance; it is to make sure that people are dealt with fairly.
In particular I thank the noble Lord, Lord Kennedy, for, as always, putting his finger on what needs to happen here—which is support from around the House to ensure that this sensible legislation, which has universal support in the Lords, goes forward without amendment. In the meantime, I am happy to write to noble Lords on some of the issues that have been raised and, indeed, to facilitate a meeting if that is felt appropriate. With that, I again thank my noble friend Lord Hunt for bringing forward this legislation.
Lord Hunt of Wirral
My Lords, this has been a marvellous debate. It has been overseen by the author of the Parking Act 1989 and by the parent of this most important Parking (Code of Practice) Bill, Sir Greg Knight, who has listened to every word that has been spoken. I hope that Sir Greg will have been bolstered by the determination, foresight and enthusiasm for all that he has proposed and that it will help to deal with what, as the noble Baroness, Lady Thornhill, pointed out, is a perceived problem. Her description of that ransom strip echoed so many of the experiences I have heard of from other colleagues. I cannot match her knowledge of what happens in her local pub, although I might try a bit harder in future because that is where you discover what is going wrong.
My noble friend Lord Goshen described this as legalised unfairness. I strongly agree with him, particularly about the rogue parking element. I hope the message that goes out from this Chamber is that their days are over. We are not going to stand for any such nonsense in the future.
I can only apologise to my noble friend Lord Kirkhope of Harrogate for the fact that nobody has taken up his challenge about the origin of nosy parker. I hate to disappoint him, but it has nothing to do with parking but everything to do with Matthew Parker, an Archbishop of Canterbury in the 16th century, who kept querying the qualifications of the clergy and looking into them with a zealousness that appalled all his colleagues. I will go no further.
My noble friend Lord Leigh of Hurley is quite right to worry about the way in which single yellow lines are suddenly becoming double yellow lines. There are serious problems with parking in the West End, and I will go from here to look up immediately Statutory Instrument 362 just to make sure we get this right.
My noble friend Lord Lucas, that well-known fighter on behalf of the London Motorists’ Action Group, has come forward with a number of ideas. People must not be allowed to profit from penalties. That has been a theme that has echoed through the debate.
There are ways in which we can continue to improve what is proposed in this legislation, and I warmly welcome the positive response. In particular, if my noble friend Lord Bourne of Aberystwyth does not mind, I praise the noble Lord, Lord Kennedy of Southwark, because together across the Dispatch Box they have given this Bill tremendous support, which I hope will mean that it can make a speedy passage on to the statute book and we can then see an improvement in the overall situation.
Parking (Code of Practice) Bill
Tuesday 26th February 2019
(5 years, 9 months ago)
Lords ChamberRead Full debate Parking (Code of Practice) Act 2019 Read Hansard Text Amendment Paper: HL Bill 146-I Notice for Committee (PDF) - (25 Feb 2019)
Lord Hunt of Wirral (Con)
My Lords, I understand that no amendments have been set down to this Bill and that no noble Lord has indicated a wish to move a manuscript amendment or to speak in Committee. Unless, therefore, any noble Lord objects, I beg to move that the order of commitment be discharged.
Parking (Code of Practice) Bill
Monday 4th March 2019
(5 years, 9 months ago)
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The Minister of State, Ministry of Defence (Earl Howe) (Con)
My Lords, I have it in command from Her Majesty the Queen to acquaint the House that she, having been informed of the purport of the Parking (Code of Practice) Bill, has consented to place her interests, so far as they are affected by the Bill, at the disposal of Parliament for the purposes of the Bill.
The Parliamentary Under-Secretary of State, Ministry of Housing, Communities and Local Government and Wales Office (Lord Bourne of Aberystwyth) (Con)
My Lords, I thank my noble friend Lord Hunt of Wirral for bringing the Bill to this stage with his customary aplomb and expertise. It is not a flashy Bill but a necessary and welcome one, providing for uniformity and consistency in private parking practice. I also thank the honourable Member for East Yorkshire, Sir Greg Knight, for introducing the Bill and progressing it through the other place. I think the whole House—indeed, the whole country—should be grateful for this small but necessary measure.
Lord Kennedy of Southwark (Lab Co-op)
My Lords, I join the Minister in thanking the noble Lord, Lord Hunt, and the honourable Member for East Yorkshire, Sir Greg Knight. I agree entirely with the comments that he has made.
Lord Hunt of Wirral (Con)
My Lords, I thank my noble friend the Minister and the Opposition spokesperson for their kind words. I pay tribute to Sir Greg Knight for his initiative in bringing forward a Bill that will be widely welcomed. The only additional congratulations that I would like to give are to the Bill team, the clerks and all those who have helped to give the Bill smooth passage through this place, as well as through the House of Commons. I beg to move.
Royal Assent
Friday 15th March 2019
(5 years, 9 months ago)
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