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Westminster Hall
Digital Exclusion - Wed 28 Feb 2024
Department for Science, Innovation & Technology

Mentions:
1: Sarah Dyke (LD - Somerton and Frome) However, in rural areas such as Somerton and Frome, access to the digital space is limited by poor broadband - Speech Link
2: Selaine Saxby (Con - North Devon) I chair the all-party parliamentary group on broadband and digital communication, which is looking to - Speech Link
3: Derek Thomas (Con - St Ives) Minister give us that communication will be possible in a power outage, particularly in rural and very - Speech Link
4: Jim Shannon (DUP - Strangford) On access, sufficient broadband is a requirement for people to be digital, and I have at least three - Speech Link
5: Chris Evans (LAB - Islwyn) Such tasks include communication through email, buying goods and services, staying safe and avoiding - Speech Link


Written Question
Digital Technology and Internet: Disadvantaged
Thursday 18th April 2024

Asked by: Daisy Cooper (Liberal Democrat - St Albans)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, with reference to the Answer of 15 July 2022 to Question 33838 on Digital Technology and Internet: Disadvantaged, what steps she is taking to help tackle digital exclusion; and whether her Department plans to take steps to help individuals with the cost of personal internet.

Answered by Saqib Bhatti - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)

The Government has been clear that ensuring that no one is left behind in the digital age is a key priority and continues to take steps to offer the support needed.

Digital inclusion is a cross-cutting issue that spans social engagement, education, employment, access to services and many more elements of everyday life. Responsibility for relevant policies and activities, including monitoring and evaluation, sit across government.

The Government has worked closely with the telecoms industry to ensure households across the country can access fast, reliable digital infrastructure. Superfast broadband is now available in over 97% of the UK, over 80% of households can access gigabit broadband, and 4G mobile is available to 99% of the population from at least one network provider. The Government is also investing £5 billion through our flagship Project Gigabit programme to bring gigabit broadband to reach hard-to-reach communities.

The Government established a cross-Whitehall ministerial group in response to a recommendation from the House of Lords Communication and Digital Committee’s report on ‘Digital Exclusion’, published in June 2023. The ministerial group aims to drive progress and accountability on digital inclusion priorities across Government.

The group has met twice, in September 2023 and March 2024, with attendance from the Cabinet Office, Department for Levelling Up, Housing and Communities, Department for Culture, Media & Sport, Department for Work and Pensions, Department for Education, and His Majesty's Treasury.

To support those for whom cost may be a barrier, the Government has worked closely with the telecoms industry to ensure market provision of broadband and mobile social tariffs. These low-cost, commercial products are available from 28 different providers, across 99% of the UK and start at just £10 per month.


Select Committee
Citizens Online
ROP0064 - The rights of older people

Written Evidence May. 02 2024

Inquiry: The rights of older people
Inquiry Status: Closed
Committee: Women and Equalities Committee

Found: and/or support people with digital skills and access.


Westminster Hall
5G Masts: Greater Manchester - Wed 13 Mar 2024
Department for Digital, Culture, Media & Sport

Mentions:
1: Jim McMahon (LAB - Oldham West and Royton) roll-out of 5G and wireless broadband through masts, cabinets and telegraph poles across Greater Manchester - Speech Link
2: Jim Shannon (DUP - Strangford) Member agree that we need better communication from local planners on installation and the safety of - Speech Link
3: Jim McMahon (LAB - Oldham West and Royton) Digital inclusion should enhance communities and bring people together. - Speech Link
4: Yasmin Qureshi (Lab - Bolton South East) Bolton is well served by broadband providers, and we already have ample coverage in our area. - Speech Link
5: Julia Lopez (Con - Hornchurch and Upminster) I do not want a digital divide to emerge.The hon. - Speech Link


Westminster Hall
Broadband: Rural Communities - Wed 13 Dec 2023
Department for Digital, Culture, Media & Sport

Mentions:
1: Jim Shannon (DUP - Strangford) little or no communication on the improvement of their broadband. - Speech Link
2: Selaine Saxby (Con - North Devon) and digital communication. - Speech Link
3: Tim Farron (LD - Westmorland and Lonsdale) To be cut off and not able to access modern communications—broadband and other forms of digital communication—is - Speech Link
4: Dave Doogan (SNP - Angus) connectivity through the Digital Scotland superfast broadband and reaching 100% programmes, and improving - Speech Link


Westminster Hall
Copper Wire Telecoms - Wed 13 Dec 2023
Department for Digital, Culture, Media & Sport

Mentions:
1: Alistair Carmichael (LD - Orkney and Shetland) , superfast broadband and mobile connectivity. - Speech Link
2: Thérèse Coffey (Con - Suffolk Coastal) However, I give credit to BT and its Digital Voice migration. - Speech Link
3: Carol Monaghan (SNP - Glasgow North West) Communication providers such as BT, Sky and TalkTalk are moving their customers over to fibre lines by - Speech Link
4: John Whittingdale (Con - Maldon) As soon as we learned of those incidents, the Secretary of State and I met the relevant communication - Speech Link


Commons Chamber
Oral Answers to Questions - Wed 22 May 2024
Cabinet Office

Mentions:
1: Selaine Saxby (Con - North Devon) As chair of the all-party parliamentary group on broadband and digital communication, I am pleased that - Speech Link
2: Julia Lopez (Con - Hornchurch and Upminster) Friend has probably been one of the strongest and toughest broadband champions in this House. - Speech Link
3: Emma Hardy (Lab - Kingston upon Hull West and Hessle) Hull already has high superfast broadband, and although we welcome competition, we do not welcome broadband - Speech Link
4: Saqib Bhatti (Con - Meriden) exclusion roundtable and the upcoming meeting of the digital inclusion APPG. - Speech Link
5: Simon Baynes (Con - Clwyd South) both sides of the Welsh border see better broadband and mobile connectivity? - Speech Link


Written Question
Education: Digital Technology
Friday 24th May 2024

Asked by: Damien Moore (Conservative - Southport)

Question to the Department for Education:

To ask the Secretary of State for Education, what steps her Department is taking to increase digital learning opportunities across (a) schools and (b) colleges.

Answered by Damian Hinds - Minister of State (Education)

Ensuring that all children, regardless of their background, have the world class computing and digital knowledge and skills that they need for the future is a key priority of this government.

To help meet the demand for people with computing and digital qualifications and competencies, the department introduced computing as a statutory English National Curriculum subject in 2014, from Key Stages 1 to 4 inclusive. Through computing, pupils become digitally literate so that they are able to use, express themselves and develop their ideas through information and communication technology at a level suitable for the future workplace and as active participants in a digital world.

The computer science GCSE and A level were also introduced in 2013, through which students are taught to understand and apply the fundamental principles and concepts of computer science. In addition, there are high quality vocational and technical digital qualifications available that are counted in the Key Stage 4 and Key Stage 5 performance tables, which provide alternative pathways towards digital careers. Information on the Key Stage 4 and Key Stage 5 performance tables can be found here: https://www.gov.uk/government/publications/key-stage-4-qualifications-discount-codes-and-point-scores and https://www.gov.uk/government/publications/16-to-19-qualifications-discount-codes-and-point-scores, respectively.

The department has invested over £100 million in the National Centre for Computing Education (NCCE) to improve the teaching of computing and drive up participation in computer science at GCSE and A level. The NCCE provides high quality continuing professional development and resources to teachers of all Key Stages and engages with schools and colleges across England to improve their computing provision. This includes facilitating industry-led events for pupils on careers in computing and digital.

The department is also investing to fix the basics by improvinge broadband access and connectivity and sett standards for technology infrastructure to help create an environment where all schools and trusts can use technology effectively. The department is working with the Department for Science, Innovation and Technology and commercial providers to accelerate gigabit capable broadband rollout to schools and investing up to £200 million to upgrade schools that fall below Wi-Fi connectivity standards in Education Investment Areas.

The government recognises that digital skills are important for adults of all ages, and the department is committed to improving their level of digital skills to support active participation in society.

From August 2020, the department introduced a digital entitlement for adults with no or low digital skills to undertake specified digital qualifications free of charge. The new entitlement mirrors the existing legal entitlements for English and maths and puts essential digital skills on an equal footing in the adult education system, as the third essential skill adults need for work, life and further learning.

The department introduced new Essential Digital Skills qualifications (EDSQs) at entry level and Level 1 from August 2020, which are funded under the digital entitlement. EDSQs are based on the national standards for essential digital skills and are designed to meet the diverse needs of adults with no or low digital skills byreflecting different learning needs, motivations and starting points.

To further enhance the essential digital skills offer for adults, from August 2023 the department introduced new digital Functional Skills qualifications (FSQs), which replaced FSQs in Information and Communication Technology. Digital FSQs have standardised content and assessment and provide a benchmark of digital skills for employers. These are based on subject content for digital FSQs that the department published in October 2021.

In addition to formal qualifications, the department also funds community learning and other non-regulated learning, such as building confidence in essential digital skills, through the Adult Education Budget. Many Local Authorities and other further education providers are already delivering these courses that help equip adults with the essential digital skills they need for work, life and further learning.

Of course, people may look to progress beyond essential digital skills, through a desire to retrain or upskill. Through the department’s wider skills reforms, which is backed by an additional £3.8 billion in further education and skills over the lifetime of this Parliament, it has continued to ensure learners, whatever their age, can train, retrain and upskill towards better jobs, better wellbeing and better options for the future.

The department has introduced three Digital T Levels, which include Digital Business Services, Digital Production, Design and Development, and Digital Support Services. They are the gold-standard Level 3 technical qualification that are designed with employers to meet industry standards and with a significant industry placement built in to give that all-important experience of work within the digital sector. Digital skills are increasingly important across all occupations and as a result, every T Level has the digital skills necessary for employment embedded into its curriculum.

Additionally, employers have designed over 30 high-quality digital apprenticeships to support them to develop the skilled workforces they need, including Level 3 Information Communications Technician, Level 3 IT Solutions Technician and Level 3 Digital Support Technician. The department is increasing investment in the apprenticeships system in England to £2.7 billion in the 2024/25 financial year to support employers in delivering high-quality apprenticeships.

Employers and learners can also make use of the department’s Skills Bootcamp offer, which provides free, flexible courses of up to 16 weeks, giving people the opportunity to build up sector-specific skills with an offer of a job interview upon completion. Skills bootcamps in digital form our largest sector and are available in each English region and online with courses ranging from software development to AI and Machine Learning.

More information about digital skills and other government-funded training opportunities can be found at the following link: https://www.skillsforcareers.education.gov.uk/pages/skills-for-life.


Lords Chamber
Digital Exclusion (Communications and Digital Committee Report) - Thu 08 Feb 2024
Department for Science, Innovation & Technology

Mentions:
1: Lord Griffiths of Burry Port (Lab - Life peer) other communication outlets, picked up on the major themes in a very big way. - Speech Link
2: Lord Clement-Jones (LD - Life peer) They lack access to devices and broadband, and mobile connectivity is a major source of data poverty - Speech Link
3: Baroness Jones of Whitchurch (Lab - Life peer) While young people are becoming more adept at using smartphones for basic communication and social media - Speech Link
4: Viscount Camrose (Con - Excepted Hereditary) broadband rollout across the UK, essential digital skills support and legislation to tackle online harms - Speech Link


Written Question
Voice over Internet Protocol: Broadband
Monday 4th December 2023

Asked by: Lord Clement-Jones (Liberal Democrat - Life peer)

Question to the Department for Science, Innovation & Technology:

To ask His Majesty's Government, further to the Written Answer by Viscount Camrose on 5 April (HL6988), whether residents without broadband will have to have a router installed and pay to be supplied with a broadband service.

Answered by Viscount Camrose - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)

BT has a range of resilient solutions, including a battery back-up unit and hybrid phone. These solutions are compliant with, and in some cases exceed, Ofcom’s requirement to provide a back-up facility for emergency calls for a minimum of 1 hour during a power outage. It is worth noting that other providers may offer different solutions.

The BT hybrid phone with a mobile SIM card inside is not a solution that will be offered to customers that have no mobile signal where they live. Instead, they will be offered a battery back-up unit which will enable them to make a phone call in the event of a power cut. These solutions are available free-of-charge to vulnerable customers - those who use a telecare device, only use landlines and or are over the age of 75, without mobile signal or broadband or have disclosed other additional needs. These will be available for all to purchase if they wish.

Many Communication Providers, including BT, engage regularly with other broadband providers, Ofcom and power companies about the resilience of their networks and have robust contingency plans in place to protect their customers in the event of planned power outages.

Landline only customers will not be required to take a paid broadband service from providers if they do not wish to. Instead, they will be provided with a dedicated internet connection and router specifically for their landline service at no extra cost.

With regard to telecare systems, lifeline alarm systems or remote ringers, I cannot state definitively which products would function over Digital Voice or which would need modification or replacement, given the range of devices and providers across these sectors. However, Digital Voice telecare devices do exist for all use cases. Furthermore, the switch to Digital Voice has already taken place in other countries; in these cases, all telecare users have been provided Digital Voice compatible devices. DSIT has been working with the Department for Health and Social Care and the telecare industry to raise awareness of the migration and to help identify alternatives, while BT and other providers have set up test labs for manufacturers to test their equipment.

BT has engaged with a broad range of external stakeholders as part of its Digital Voice migration programme. The Digital Voice Advisory Group (DVAG) has advised BT on how best to support and engage with customers who will require additional support to migrate to Digital Voice. Members of the DVAG include representative groups and charities such as Age UK, the Department of Health and Social Care, Independent Age, Rural Services Network, and Which?. BT has also invited other organisations to attend meetings on an ad hoc basis. Other Communication Providers operate similar programmes to raise awareness.

BT has engaged with local authorities in a number of areas related to Digital Voice, although no local authorities are formal members of DVAG. BT is working with local authorities via industry working groups to discuss issues such as telecare and frequently engages with the Local Government Association about Digital Voice.