Oral Answers to Questions

Sarah Newton Excerpts

Monday 2nd July 2018 Commons Chamber

[Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)]

18. How many appeals have been granted against initial personal independence payment assessment decisions in the last 12 months.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

Data published by the Ministry of Justice last month shows that 57,000 decisions on personal independence payment claims were overturned on appeal in the last year. Of the 3.3 million decisions made since PIP was introduced, 9% have been appealed and 4% have been overturned. The average clearance time for PIP appeals in the last available quarter is 25 weeks.

[Ian C. Lucas]

In my constituency, over two thirds of decisions are being overturned on appeal. That shameful record is the responsibility of the Secretary of State and the Minister. It is causing real personal distress to individuals in Wrexham having to wait over a year to have wrong decisions reversed. What will the ministerial team do to respond to the real hardship they are causing to vulnerable people?

[Sarah Newton]

It is not necessarily the case that the decision made was the wrong decision; mostly what happens is that more information comes forward at the appeal. Hon. Members should look at the data I have already given. One wrong decision is one too many, however, which is why we have done a great deal of work to improve our decision-making process.

[Stephen Doughty]

Far too many of my constituents face exactly the same situation, and far too many have found they get no points in their assessment despite being severely disabled and having previously been awarded for conditions such as multiple sclerosis, post-traumatic stress disorder and severe anxiety. Does the Minister agree with a constituent of mine who wrote to me last week and described the Department for Work and Pensions and Capita as

“so robotic, intransigent and hard-nosed, it’s hard to comprehend why they were constructed that way given the purpose for which they were intended”?

[Sarah Newton]

I respectfully point out to the hon. Gentleman that more people are receiving higher awards on PIP than did on the legacy benefit, disability living allowance, and people moving from DLA to PIP remain in payment while going through the process. I utterly refute what he said.

[Stephen Doughty]

What about my constituent?

[Sarah Newton]

The hon. Gentleman wants to talk about constituents. I was on “You and Yours” last week and, during the phone-in, a whole series of people called in about their PIP experiences. As he has made his point, let us hear what Jennifer from Lancashire said:

“As it happens, it has worked very well for me.”

She contacted the Royal National Institute of Blind People, which helped her fill in the form, and the

“result was I now get the top rate for both things…. I get £140 whereas I used to get £112.”

[Alex Burghart (Brentwood and Ongar) (Con)]

I especially welcome the fact that the Government have accepted the Select Committee on Work and Pensions recommendation to record PIP interviews. Will the Minister set out for the House the sort of timescale in which we can expect these changes to come through?

[Sarah Newton]

I thank my hon. Friend for his contribution today and the hard work he puts in on the Select Committee. I was delighted to welcome its recommendations, and I really believe that the video-recording of PIP assessments will reduce a lot of stress and anxiety, which largely occurs because of the scaremongering we see too often from the Opposition. We have begun work on the piloting and will be undertaking the testing this summer.

[John Howell (Henley) (Con)]

At a recent Westminster Hall debate, several of us commented on how the PIP process had improved. Will the Minister continue to work with those of us who have suggestions for improving the system still further?

[Sarah Newton]

I thank my hon. Friend for his comments. I am utterly determined to ensure that everyone has a very good experience of PIP. The independent customer satisfaction ratings show that the vast majority of people feel that they are treated with respect and dignity and receive the benefit to which they are entitled, but we will of course seek continuously to improve the process.

[Yvette Cooper (Normanton, Pontefract and Castleford) (Lab)]

My constituent in Normanton lost her Motability car because the DWP said that she was not entitled to it. Five weeks later it reversed the decision but, in the meantime, because my constituent was isolated, she was forced to spend thousands of pounds of her own savings on replacing the car so that she was not stuck. She has been denied any help since. Will the Minister look again at that case? It is outrageous that my constituent should lose all her savings because the DWP screwed up.

[Sarah Newton]

I thank the right hon. Lady for her question. Of course I am always happy to meet all Members to review individual cases, but I suggest, for everyone’s benefit, that any Member with a constituent who faces losing a Motability car should call Motability. Motability is sitting on very considerable reserves. It is a charity and is able to make discretionary payments to enable people to keep their cars during the appeal process.

[Kevin Foster (Torbay) (Con)]

Thank you for calling me, Mr Speaker, and thank you for your kindness to a group of visitors who came to see me in the House earlier today.

I thank the Minister for the answers that she has given so far. I recently met representatives of Carers Aid Torbay to talk about the PIP process and the support that they provide for those who are going through it. Can she reassure me that there will be engagement with groups such as that in respect of the potential introduction of video recording of interviews?

[Sarah Newton]

I thank my hon. Friend for his question. It is very important for us to listen to people who are going through the process. I have regular meetings with disabled people and charities to ensure that we get it right and continuously improve the experience of our claimants.

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[Mr Simon Clarke (Middlesbrough South and East Cleveland) (Con)]

10. How much her Department has spent on supporting people with disabilities and health conditions in the last 12 months; and what the change in that amount has been in real terms since 2010.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

In 2017-18, the Department for Work and Pensions spent £51.9 billion on benefits to support disabled people and people with health conditions. This year it is forecast to rise to £54 billion, £9.3 billion more in real terms than in 2010-11. Spending on the main disability benefits—PIP, DLA and attendance allowance—has risen by over £5 billion since 2010 and is at a record high this year.

[Mr Clarke]

I thank the Minister for her answer. Will she join me in congratulating the East Cleveland employment and training hub in Skinningrove, which opened in February and has done brilliant work for a number of my constituents, including those with the health and disability issues to which my question refers?

[Sarah Newton]

My hon. Friend is a real champion for all his constituents, and I am pleased to join him in praising the work of the East Cleveland employment and training hub, which I understand plays a pivotal role in the community in enabling people to be supported into employment and is particularly valuable for those people who recently lost their jobs at the local potash mine.

[Christine Jardine (Edinburgh West) (LD)]

My constituent Alexandra Mitchell is unable to walk without heavy metal callipers. She cannot use her feet to drive and has hand controls in the Motability car she now stands to lose because her PIP assessment says that if she can drive, she must be able to walk. Does the Minister accept that this example, and those we have heard from other hon. Members, calls into question the quality of PIP assessments? Does she accept that the system is flawed and needs to be sorted?

[Sarah Newton]

One experience of poor customer service is one too many, and of course I will meet her.

I also want to point out what Kate from the west midlands said, again on “You and Yours”: “My 35-year-old daughter has a learning disability. She doesn’t read or write, so I filled in the form for her. From her point of view, it turned out to be a very good experience because when she was on DLA she was on the lower rate but, because of the new criteria, she is now on the higher rate and has a mobility car. So from our point of view, it’s been really positive.”

[Marsha De Cordova (Battersea) (Lab)]

The UN Committee on the Rights of Persons with Disabilities carried out a robust inquiry into the effects of the Government’s policies, including social security, on disabled people. It found “grave and systematic violations” of disabled people’s rights. The Minister recently said that she is

“utterly committed to the convention.”—[Official Report, 20 June 2018; Vol. 643, c. 124WH.]

When the Government respond to the report later this summer, will she finally commit to carrying out a cumulative impact assessment of the Government’s policies, as recommended by the UN Committee on the Rights of Persons with Disabilities?

[Sarah Newton]

We were very disappointed that, when it came to the UK, the UN Committee on the Rights of Persons with Disabilities did not take into consideration the great deal of evidence that was provided. When I make my very full response, I am sure I will set the record straight so that the committee understands that we are very proud to be a world-leading country in supporting people with disabilities to fulfil their potential in society.

Of course we are always determined to do more, and we do an equality impact assessment every single time there is any sort of policy change.

[Marsha De Cordova]

We know an impact assessment of the social security policies can be carried out, because the Equality and Human Rights Commission has done so. Is it not the truth that the Government will not do this because they are afraid that an impact assessment will confirm what the UN, the Equality and Human Rights Commission and disabled people say, which is that this Government’s policies have created a hostile environment that is causing grave violations against disabled people?

[Sarah Newton]

I can assure the hon. Lady that that is simply not the case. We have very strong protections for people with disabilities in our country, not the least of which is the Equality Act 2010. I make sure that impact assessments are done on all policies that are undertaken. I honestly ask all Opposition Members not to use this language of “a hostile environment”, as it is simply not the case and as the very people who need all of our support are put off seeking it and coming forward. I ask Opposition Members to stop saying things they know are not true.

[Mary Robinson (Cheadle) (Con)]

11. What steps the Government are taking to improve employment opportunities for people with family responsibilities.

--- Later in debate ---

[The Minister for Disabled People, Health and Work (Sarah Newton)]

The hon. Gentleman has written to me about a particular constituency case and I very much look forward to sitting down with him to discuss that. Generally, we start the review period around a year ahead to make sure that everybody has the time that they need to provide all the necessary information and so that we can go back to doctors or medical professionals. Sometimes, people’s situation sadly deteriorates and we need to make sure that they get the level of help that they need.

[Clive Efford]

I am grateful to the Minister for that answer, but I have constituents whose conditions are not going to improve, and one of my constituents has been called back for early assessment three times in three years, causing her a great deal of stress. If people have conditions that are not going to improve, does it not make sense to give them the benefit for longer and not reassess them so regularly?

[Sarah Newton]

I very much look forward to our meeting, and hope that the hon. Gentleman will welcome the recent changes. We have worked closely with disabled people and charities. We introduced the severe conditions criteria so that if people are on the highest levels of employment and support allowance or PIP and their condition is, sadly, not going to improve, their claim will be extended almost indefinitely.

[Scott Mann (North Cornwall) (Con)]

14. What steps the Government have taken to encourage assisted technology as a means to help disabled people into the workplace.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

We are committed to making sure that all disabled people who want to work have the opportunity to do so. I am really pleased that, over the past four years, more than 600,000 more disabled people are in work. Assistive technology is of course playing a key role in that. We support such initiatives through the Access to Work tech fund and Disability Confident.

[Scott Mann]

The Minister will know that autonomous vehicle technology is moving along quickly. Does she agree that autonomous vehicles could give people increased social mobility, and enable people with physical disabilities or those who are partially sighted to access work?

[Sarah Newton]

My hon. Friend raises an important point. The Government are investing hundreds of millions into research and development to make sure that we fully understand the potential of autonomous vehicles and make sure that they really do benefit disabled people.

[Dr Philippa Whitford (Central Ayrshire) (SNP)]

In the light of all the controversy around the quality of PIP assessments, would it not save time to get people’s medical records automatically, thereby reducing face-to-face assessments, appeals and the hardship for beneficiaries?

[Sarah Newton]

The hon. Lady raises an important point. As part of our continuous improvement of PIP, we work closely with healthcare professionals so that we can speed up the process and make sure that we get all the right information to make the best possible decision the first time around.

[Mr Stephen Hepburn (Jarrow) (Lab)]

15. What recent representations she has received from people affected by the pension transition arrangements for women born in the 1950s.

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[Craig Tracey (North Warwickshire) (Con)]

The last jobs fair that I held in my constituency focused on Disability Confident employers, and it is great to see that more than 5,000 are now signed up nationally. What more can MPs do to encourage more employers to join this fantastic scheme?

[The Minister for Disabled People, Health and Work (Sarah Newton)]

I am very grateful for the hard work that my hon. Friend is putting into his constituency. I have great news: the latest figures show that just under 7,000 employers have signed up to the Disability Confident scheme. I would really welcome every Member of this House signing up to the 100-day challenge in order to help their many constituents who would really like to work. There is something that everybody can do—[Interruption]—constructively, rather than chuntering from a sedentary position.

[Hon. Members]

Ooh!

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[Maggie Throup (Erewash) (Con)]

Will my hon. Friend outline what official support is available to families when one parent is unexpectedly unable to work because of a serious illness such as cancer? Does this support apply to claimants who are employed and self-employed?

[Sarah Newton]

There is a range of support and no two families are the same. I encourage my hon. Friend to go to her Jobcentre Plus. I am sure that the really able colleagues there will be able to advise on which benefits and types of support are available.

[Emma Hardy (Kingston upon Hull West and Hessle) (Lab)]

The PIP assessment has disproportionately and unfairly impacted on people with epilepsy, with 60% having their budgets reduced when they move from DLA to PIP. This is nearly 20% higher than for any other condition. Will the Government admit that the current assessment process is not fit for purpose for people with epilepsy and set out what is being done to improve it?

[Sarah Newton]

The vast majority of people who go through this process are very satisfied with it. Many more people are receiving higher amounts of payment on PIP than on DLA. I work very closely with the voluntary sector and charities to continuously improve PIP.

[James Cartlidge (South Suffolk) (Con)]

I am sure that you will be delighted, Mr Speaker, that Wimbledon is now under way. Of course, that means that tonnes of British strawberries will be consumed. I very much welcome my right hon. Friend’s recent comments about encouraging more British workers to pick that fruit. Will she update the House on her plans in this area?

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[Paula Sherriff (Dewsbury) (Lab)]

A gentleman in his 80s attended my recent surgery regarding his son, who in his 50s and has complex and multiple disabilities. It beggars belief that he is being found fit for work. Will the Minister meet me to discuss this specific case? When will her Government stop vilifying the disabled and the most vulnerable in society?

[Sarah Newton]

Of course I will be absolutely delighted to meet the hon. Lady to discuss the case, but I utterly refute her assertion. We are absolutely determined to do everything that we can to make sure that people get the support that they need.

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[Tracy Brabin (Batley and Spen) (Lab/Co-op)]

Joanne in my constituency needs 24-hour care. She was selected for early mandatory reassessment last November, a full year before her PIP was supposed to run out. She lost that reassessment and is appealing. When she lost, her money was stopped, and the family are living on food bank generosity. Does the Minister agree that that is deeply unfair? Will she take a fresh look at maintaining benefit payments for those who have early reassessments—in that case, a whole 12 months before the PIP was supposedly going to run out?

[Sarah Newton]

I remind the hon. Lady that PIP is a benefit for people both in work and out of work. It is there to recognise the additional costs of having a disability. For people who are unemployed, ESA is the benefit that they need to claim.

[Mr Philip Hollobone (Kettering) (Con)]

Children in workless households are five times more likely to live in poverty than those in working households. Can the Minister tell me by how much the number of workless households has risen or fallen since the Conservatives entered government in 2010?