Oral Answers to Questions Debate
Full Debate: Read Full DebateChristine Jardine
Main Page: Christine Jardine (Liberal Democrat - Edinburgh West)Department Debates - View all Christine Jardine's debates with the Department for Work and Pensions
(6 years, 4 months ago)
Commons ChamberMy hon. Friend is a real champion for all his constituents, and I am pleased to join him in praising the work of the East Cleveland employment and training hub, which I understand plays a pivotal role in the community in enabling people to be supported into employment and is particularly valuable for those people who recently lost their jobs at the local potash mine.
My constituent Alexandra Mitchell is unable to walk without heavy metal callipers. She cannot use her feet to drive and has hand controls in the Motability car she now stands to lose because her PIP assessment says that if she can drive, she must be able to walk. Does the Minister accept that this example, and those we have heard from other hon. Members, calls into question the quality of PIP assessments? Does she accept that the system is flawed and needs to be sorted?
One experience of poor customer service is one too many, and of course I will meet her.
I also want to point out what Kate from the west midlands said, again on “You and Yours”: “My 35-year-old daughter has a learning disability. She doesn’t read or write, so I filled in the form for her. From her point of view, it turned out to be a very good experience because when she was on DLA she was on the lower rate but, because of the new criteria, she is now on the higher rate and has a mobility car. So from our point of view, it’s been really positive.”