Oral Answers to Questions Debate
Full Debate: Read Full DebateStephen Doughty
Main Page: Stephen Doughty (Labour (Co-op) - Cardiff South and Penarth)Department Debates - View all Stephen Doughty's debates with the Department for Work and Pensions
(6 years, 4 months ago)
Commons ChamberData published by the Ministry of Justice last month shows that 57,000 decisions on personal independence payment claims were overturned on appeal in the last year. Of the 3.3 million decisions made since PIP was introduced, 9% have been appealed and 4% have been overturned. The average clearance time for PIP appeals in the last available quarter is 25 weeks.
It is not necessarily the case that the decision made was the wrong decision; mostly what happens is that more information comes forward at the appeal. Hon. Members should look at the data I have already given. One wrong decision is one too many, however, which is why we have done a great deal of work to improve our decision-making process.
Far too many of my constituents face exactly the same situation, and far too many have found they get no points in their assessment despite being severely disabled and having previously been awarded for conditions such as multiple sclerosis, post-traumatic stress disorder and severe anxiety. Does the Minister agree with a constituent of mine who wrote to me last week and described the Department for Work and Pensions and Capita as
“so robotic, intransigent and hard-nosed, it’s hard to comprehend why they were constructed that way given the purpose for which they were intended”?
I respectfully point out to the hon. Gentleman that more people are receiving higher awards on PIP than did on the legacy benefit, disability living allowance, and people moving from DLA to PIP remain in payment while going through the process. I utterly refute what he said.
The hon. Gentleman wants to talk about constituents. I was on “You and Yours” last week and, during the phone-in, a whole series of people called in about their PIP experiences. As he has made his point, let us hear what Jennifer from Lancashire said:
“As it happens, it has worked very well for me.”
She contacted the Royal National Institute of Blind People, which helped her fill in the form, and the
“result was I now get the top rate for both things…. I get £140 whereas I used to get £112.”