Lisa Smart

The previous Government formally responded to the report and its recommendations on 10 May 2024 (HC 774, published on 23 May 2024).

This Government continues to promote the PHSO complaint standards and support NHS England and NHS Resolution to further encourage the use of dispute resolution methods, including mediation, by the NHS.

The Government will consider the case for ombudsman reform alongside other policy and legislative priorities.

Digital inclusion is a priority for the Government and the Department for Science, Innovation and Technology is committed to extending the life of its equipment and devices, to reduce our environmental impact and provide more people with access to devices. Device donation is one of the issues we shall be looking at as we develop our approach on digital inclusion.

The Department monitors the implementation and impact of the grant scheme through the regular reporting of the grant administrator. Since 2010, the grant scheme has returned over £350 million to listed places of worship. We are aware of the importance of the scheme to local projects and listed places of worship across the UK.

Departmental settlements have been set following the Budget announcement on October 30. We will announce the outcomes of the Business Planning process, including for the Listed Places of Worship Grant Scheme soon.

Financial education is currently taught through the national curriculum for mathematics at key stages 1 to 4 and citizenship at key stages 3 and 4, which together cover personal budgeting, saving for the future, managing credit and debt and calculating interest.

High and rising school standards are at the heart of the government’s mission to break down barriers to opportunity and give every child the best start in life. That is why the government announced a Curriculum and Assessment Review on 19 July 2024, which is being chaired by Professor Becky Francis CBE.

Following the independent review, the government will, through the Children’s Wellbeing and Schools Bill, legislate to require all state schools to teach the reformed national curriculum. This will give parents certainty over the core of their children’s education.

The review group will publish an interim report early in 2025, setting out their interim findings and confirming the key areas for further work. The final report, with recommendations, will be published in autumn 2025.

The Money and Pensions Service (MaPS) has a statutory role to coordinate the UK Strategy for Financial Wellbeing, which is underpinned by their robust data collection, including the impact of financial education on young people. The department works closely with MaPS to monitor the evidence for financial education. MaPS’s published research can be found here: https://maps.org.uk/en/publications/research.

Financial education is currently taught through the national curriculum for mathematics at key stages 1 to 4 and citizenship at key stages 3 and 4, which together cover personal budgeting, saving for the future, managing credit and debt and calculating interest.

High and rising school standards are at the heart of the government’s mission to break down barriers to opportunity and give every child the best start in life. That is why the government announced a Curriculum and Assessment Review on 19 July 2024, which is being chaired by Professor Becky Francis CBE.

Following the independent review, the government will, through the Children’s Wellbeing and Schools Bill, legislate to require all state schools to teach the reformed national curriculum. This will give parents certainty over the core of their children’s education.

The review group will publish an interim report early in 2025, setting out their interim findings and confirming the key areas for further work. The final report, with recommendations, will be published in autumn 2025.

The Money and Pensions Service (MaPS) has a statutory role to coordinate the UK Strategy for Financial Wellbeing, which is underpinned by their robust data collection, including the impact of financial education on young people. The department works closely with MaPS to monitor the evidence for financial education. MaPS’s published research can be found here: https://maps.org.uk/en/publications/research.

In general, decisions relating to teachers’ professional development rightly rests with schools, headteachers, and teachers themselves, as they are in the best position to judge their own requirements. The government has committed to introducing a Teacher Training Entitlement which would support teachers to access more high quality continuing professional development across a range of topics.

The Money and Pensions Service (MaPS) has a statutory duty to coordinate the UK Strategy for Financial Wellbeing 2020. In 2022, MaPS launched a grant-funded programme totalling £1.1 million to test approaches to supporting teachers and practitioners working with children and young people in vulnerable circumstances and to deliver financial education. The evaluation of this programme can be found here: https://maps.org.uk/en/publications/research/2024/evaluating-grants-improving-financial-education-for-vulnerable-young-people.

The department will work with MaPS to use the findings to promote consistent and evidence-informed practice. MaPS has also published financial education guidance for schools, which can be found here: https://maps.org.uk/en/work-with-us/financial-education-in-schools.

Oak National Academy (Oak) is a non-departmental public body which provides free, optional, and adaptable high quality digital curriculum and lesson resources. Oak has completed its initial curriculum resources in mathematics and will produce additional lessons on financial education and applying mathematics in real life contexts across key stages 1 to 4, which is expected from spring 2025. Lessons on finance and the economy also feature in Oak’s new citizenship curriculum, which was launched earlier this academic year, with lessons to be released by autumn 2025. Oak’s resources are available here: https://www.thenational.academy/.

The department continues to work closely with MaPS, and in partnership with others, to monitor the evidence for financial education and assess school support needs.

Financial literacy is not an option offered by the Organisation for Economic Co-Operation (OECD) in the current (2025) cycle of the Programme for International Student Assessment (PISA) as it has been replaced for this cycle with a foreign-language assessment, so a decision on participation is not imminent.

Departmental officials engage with the devolved governments on a range of areas, including on PISA. We have had initial discussions about the timeline for a decision on participation in future PISA financial literacy assessments and will continue to actively engage with them on this topic as more information is provided by the OECD.

Financial literacy is not an option offered by the Organisation for Economic Co-Operation (OECD) in the current (2025) cycle of the Programme for International Student Assessment (PISA) as it has been replaced for this cycle with a foreign-language assessment, so a decision on participation is not imminent.

Departmental officials engage with the devolved governments on a range of areas, including on PISA. We have had initial discussions about the timeline for a decision on participation in future PISA financial literacy assessments and will continue to actively engage with them on this topic as more information is provided by the OECD.

We operate one of the most rigorous and robust pet travel checking regimes in Europe. All dogs, cats and ferrets entering Great Britain non-commercially on approved routes undergo 100% documentary and identity check. We keep resource allocation for these checks under review in close liaison with enforcement agencies.

By its very nature, we cannot know the true extent of puppy smuggling operations. However, the Animal and Plant Health Agency does hold data on the numbers of interceptions and detentions. In 2023, there were over 500 landings of cats and dogs intercepted at the Port of Dover and found to be non-compliant with the import requirements. Of these, 116 puppies and kittens were quarantined for being below the legally required minimum age for import.

The Government is committed to introducing the most ambitious boost in animal welfare in a generation.  As outlined in the manifesto, this includes ending puppy smuggling.

As outlined in our manifesto, the Government is committed to ending puppy smuggling. We will clamp down on unscrupulous traders who prioritise profit over welfare. We are considering the most effective ways to deliver this and will be setting out next steps in due course

THINK!, the Government’s flagship road safety campaign, aims to reduce those killed and seriously injured on the roads in England and Wales by driving awareness of key road safety issues and encouraging attitude and behaviour change among high-risk road users.

We encourage the use of bright or reflective clothing for pedestrians and cyclists through our THINK! social channels, including at key moments such as around school term times, when the clocks change and darker mornings and evenings in the winter.

This advice is also shared via THINK! education resources, which are used widely by schools and other teaching intermediaries to support road safety education for children, and the THINK! campaign works closely with road safety charities and partners to share road safety advice and resources.

The primary audience for THINK! paid campaign activity is young men aged 17-24, who are four times more likely to be killed or seriously injured on the road than drivers aged 25 and over. To maximise the impact of our paid campaigns, these focus on the road safety issues which contribute to the highest numbers of deaths and serious injuries on our roads, such as speeding and drink driving.

It is not possible to block book car practical driving tests. A driving licence number can only be assigned to one car practical driving test at a time. A survey by The Driver and Vehicle Standards Agency (DVSA) suggests that only 10% of learner drivers use third parties to book their tests. Most either book appointments themselves or through their approved driving instructor (ADI).

To ensure fairness for everyone wanting to book a practical driving test, DVSA continues to work to combat the unscrupulous practice of reselling tests. Such apps or bots are not approved by DVSA. They make it harder for candidates to get a test and can also result in people paying more for a test. DVSA will continue to take steps to block cancellation services from accessing the booking system, which are having a positive impact.

DVSA operates an online booking service (OBS) for instructors and trainers so that they can book and manage driving and riding tests for their pupils. DVSA has made changes to the OBS by stopping automatic online registrations to use the service, ensuring each company that registers employs an ADI and removing access for any companies not linked to driving instructors.

In January 2023, DVSA changed the terms and conditions for using the booking service to help prevent anyone from selling tests at profit. Since then, DVSA has issued 283 warnings, 746 suspensions, and closed 689 businesses for misuse of its booking service.

I can confirm to the honourable member that my department continuously monitors the impact of the circular ‘Strategic road network and the delivery of sustainable development’ (Circular 01/2022), published by my department, to consider whether updates are needed. This Circular sets out National Highways’ relationship with the planning system. There is guidance on the placing of speed cameras contained in the document ‘Using speed and red-light cameras for traffic enforcement: deployment, visibility and signing’ (Circular 01/2007), also published by my department.

Attendance Allowance, Disability Living Allowance and Personal Independence Payment (PIP) provide a contribution towards the extra costs that may arise from a long-term disability or health condition. These benefits are assessed on the basis of needs arising and not on the condition itself so are available to those with inflammatory bowel disease and other, hidden conditions.

The extra costs benefits are non-contributory, non-means-tested and can be worth over £9,500 a year, tax free. Individuals can choose how to use their benefit, in the light of their individual needs and preferences. The benefit can also be paid in addition to any other financial or practical support someone may be entitled to such as Universal Credit, Employment and Support Allowance, NHS services, free prescriptions, help with travel costs to appointments or the Blue Badge scheme. The benefits have been consistently uprated in line with inflation since they were introduced and were, like other benefits, increased by 6.7% from 8 April 2024.

Government very much values people who come forward to take on the challenging but rewarding role of being an adoptive parent. That is why there is provision for Local Authorities to make discretionary payments, equivalent to Maternity Allowance, to self-employed adopters who do not qualify for Statutory Adoption Pay, where they satisfy the relevant criteria. This payment is means-tested and ensures that resources are targeted at those adopters who need it most, as part of a package of post-adoption support.

Prospective adopters and the child or children that they intend to adopt are also entitled to an assessment of their family’s needs. This includes a whole host of support including discretionary means-tested financial support, advice, information and counselling, and support services.

Depending on individual circumstances, additional financial support, such as Universal Credit and Child Benefit, as well as the Sure Start Maternity Grant (a lump sum payment of £500) may also be available to new parents.

Jobcentre work coaches will consider the range of barriers faced by claimants to best support them into work and to progress in their careers. Digital inclusion is amongst the challenges that some claimants may experience and work coaches are encouraged to take action to address issues relating to poor digital skills and/or digital connectivity (access).

Where claimants have poor Essential Digital Skills, work coaches will consider referral to locally available skills provision to help them address these needs.

Where claimants are digitally excluded due to issues relating to access to digital equipment or connectivity, work coaches are able to use the Flexible Support Fund to procure devices, internet dongles, talk time, and broadband in the home on the basis that this will support labour market progression.

DWP has also ensured that all operational staff in Jobcentres, Universal Credit service centres, Pension Centres, and partnership managers who engage with claimants and stakeholders are able to signpost to information promoting broadband social tariffs.

Employers play a key role in increasing employment opportunities and supporting autistic people to thrive as part of the workforce. Our current support to employers includes the Disability Confident scheme and a digital information service for employers which offers tailored guidance on supporting health and disability in the workplace.

In our plan to Make Work Pay, we committed to raising awareness of neurodiversity in the workplace. Our forthcoming employment White Paper considers how to improve employment outcomes and experiences for disabled people and people with health conditions. We are exploring how we can build on the earlier, independent, Buckland Review which was focused more narrowly on autism and employment, to improve understanding and support for all neurodivergent people at work.

The Government announced funding to extend the Household Support Fund (HSF) for a further 6 months, from 1 October 2024 until 31 March 2025.

As set out by the Chancellor in July, the Government has inherited a number of significant pressures within public spending and took immediate action to reduce spending in-year and set out a clear process to a Budget this autumn and a full Spending Review to follow. The Government will set out its overall fiscal and spending plans then.

There are many potential food ingredients that may cause an allergic reaction to sensitised people. The current 14 regulated allergens are recognised as being the most common and potent allergens of public health concern across Europe.   Further information is available at the following link:

https://www.food.gov.uk/business-guidance/allergen-guidance-for-food-businesses

The prevalence of allergy to the additive Annatto (E160b) is currently unknown in the United Kingdom. The Food Standards Agency (FSA) is currently working with the British Society for Allergy and Clinical Immunology and other stakeholders on gathering information on hidden and emerging food allergens which will help in assessing the need for further research and work in this area. If further information is received on the prevalence of Annatto as an allergy we will review this evidence. The FSA continues to monitor the situation closely but has no current recommendations to Ministers on amending the list of 14 regulated allergens.

The FSA continues to work to make it easier for people with food hypersensitivities, namely allergies, intolerances, and coeliac disease, to have access to clear and accurate information which is a fundamental part of their work. Their research is available at the following link:

https://www.food.gov.uk/research/food-hypersensitivity

NHS England does not have any initiatives to encourage participation in compassionate use schemes, which are the responsibility of individual pharmaceutical companies.

Participation in the Early Access Programme (EAP) for givinostat, which must be through one of the 23 NorthStar Centres in the United Kingdom, is decided at an individual National Health Service trust level although there is general advice that trusts should engage with the relevant commissioner if they choose to participate. A NorthStar Centre will not be able to provide givinostat if its local trust has not approved participation. Under the EAP, givinostat is free to both patients taking part in it and to the NHS, but the trusts must still cover the cost of administering it to patients. Only Duchenne muscular dystrophy clinicians can make requests for givinostat for their patients. Decisions are made on a case-by-case basis for individual named patients aligned to eligibility criteria.

NHS England hopes that all NHS trusts, including in Greater Manchester, who receive a request from a NorthStar Centre to provide givinostat to an eligible patient approve this request. NHS England will work with partners to ensure that Trusts understand the urgent need to make access possible for eligible patient.

I refer the hon. Member to the answer I gave to the hon. Member for South Cambridgeshire on 12 November 2024 to Question 13156.

The £70 million investment in new radiotherapy machines will ensure that the most advanced treatment is available to patients. Following publication of the 10-Year Health Plan, we will publish the new national cancer plan, which will include further details on how we will improve outcomes for cancer patients, including improving waiting times for patients.

The funding will be spent in 2025/26, with the exact timetable and allocation of machines still to be determined. The funding will be used to replace outdated machines, and allocated to trusts using criteria that NHS England is currently developing. These criteria will be shared with providers in due course.

The £70 million investment in new radiotherapy machines will ensure that the most advanced treatment is available to patients. Following publication of the 10-Year Health Plan, we will publish the new national cancer plan, which will include further details on how we will improve outcomes for cancer patients, including improving waiting times for patients.

The funding will be spent in 2025/26, with the exact timetable and allocation of machines still to be determined. The funding will be used to replace outdated machines, and allocated to trusts using criteria that NHS England is currently developing. These criteria will be shared with providers in due course.

We condemn the Taliban’s destruction of nearly every element of women and girls’ freedoms. FCDO officials engage with the Taliban to urge them to reverse their barbaric decisions and we work with our international partners to maintain collective pressure. The UK uses its prominent position in multilateral forums, such as the UN Security Council, to hold the Taliban to account for their deeply repressive policies.

The government believes there should be strong protections in place to ensure that customers can make payments in a secure and informed way. There are already such protections in place for Direct Debit payments under the rules made by its operator, Pay.UK, which is regulated by the Bank of England and the Payment Systems Regulator. As such, the government does not currently have plans to legislate in this area.

Under these rules, when a Direct Debit is established the receiving organisation is required to verify that the Direct Debit instruction has been authorised by the payment account holder. Notice of the amounts and dates of collection for each Direct Debit payment must also be given to customers in advance, unless otherwise agreed, enabling customers to review their upcoming outgoing payments and plan ahead.  In the case of any incorrect or fraudulent payments, the account holder is entitled to an immediate refund of any unauthorised amounts collected from their account provider under the Direct Debit Guarantee scheme. Further information about Direct Debits is available at: www.directdebit.co.uk

The government believes there should be strong protections in place to ensure that customers can make payments in a secure and informed way. There are already such protections in place for Direct Debit payments under the rules made by its operator, Pay.UK, which is regulated by the Bank of England and the Payment Systems Regulator. As such, the government does not currently have plans to legislate in this area.

Under these rules, when a Direct Debit is established the receiving organisation is required to verify that the Direct Debit instruction has been authorised by the payment account holder. Notice of the amounts and dates of collection for each Direct Debit payment must also be given to customers in advance, unless otherwise agreed, enabling customers to review their upcoming outgoing payments and plan ahead.  In the case of any incorrect or fraudulent payments, the account holder is entitled to an immediate refund of any unauthorised amounts collected from their account provider under the Direct Debit Guarantee scheme. Further information about Direct Debits is available at: www.directdebit.co.uk

The government believes there should be strong protections in place to ensure that customers can make payments in a secure and informed way. There are already such protections in place for Direct Debit payments under the rules made by its operator, Pay.UK, which is regulated by the Bank of England and the Payment Systems Regulator. As such, the government does not currently have plans to legislate in this area.

Under these rules, when a Direct Debit is established the receiving organisation is required to verify that the Direct Debit instruction has been authorised by the payment account holder. Notice of the amounts and dates of collection for each Direct Debit payment must also be given to customers in advance, unless otherwise agreed, enabling customers to review their upcoming outgoing payments and plan ahead.  In the case of any incorrect or fraudulent payments, the account holder is entitled to an immediate refund of any unauthorised amounts collected from their account provider under the Direct Debit Guarantee scheme. Further information about Direct Debits is available at: www.directdebit.co.uk

Pubs make an enormous contribution to our economy and society, and this is recognised in the tax system.

The current alcohol duty system supports pubs through Draught Relief, which ensures eligible products served on draught pay less duty.

The Government is closely monitoring the impact of the recent reforms and rates that took effect on 1 August 2023. As with all taxes, the Government keeps the alcohol duty system under review during its Budget process.

I refer the Honourable Member to the answer I gave on 17 December to Question UIN 18515.

I refer the Honourable Member to the answer I gave on 17 December to Question UIN 18515.

The transition towards eVisas is already underway, with millions of people already receiving and using eVisas successfully, by logging into the View and Prove service using their UK Visas and Immigration (UKVI) account.

While most people are able to use the online services successfully without problems, where issues do occur, we have robust processes in place. Any person experiencing issues with their eVisa should contact the UKVI Resolution Centre which provides a full range of digital and telephone support. The Resolution Centre can assist users who are experiencing technical issues with their eVisa, and where necessary, enable a person’s status to be verified through alternative means.

As part of our move to an immigration system which is more digital and streamlined, we stopped issuing any new BRPs and BRCs on 31 October 2024. People with existing permission in the UK are encouraged to take action now to create a UKVI account if they have not already done so, to access their eVisa. Most people will be able to see their status right away. Anyone who cannot do so should be able to see their status shortly. Those who cannot see their status can use the existing Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) and Prove your right to rent in England: Overview - GOV.UK (www.gov.uk) online services in the meantime, and, if they still have it, use their BRP to prove their rights for other purposes. Otherwise, they should contact the UKVI Resolution Centre.

We have designed our digital services to be highly resilient, with rigorous testing to build assurance, and deployed across multiple data centres. Our online services and their constituent parts are also proactively monitored for failures, which highlight any potential problems to allow support teams to triage and resolve them as quickly as possible. We are constantly improving the accuracy, reliability and accessibility of our digital status services, including the View and Prove service. This includes proactive work to enhance the service as well as resolving issues reported to us by customers. We also continue to engage with stakeholders to test whether any improvements to implementation or our communications need to be made. The View and Prove platform is rigorously tested for security and stability and proven to be reliable in terms of availability.

The Home Office does not have an official measure of ‘deployable’.

The Home Office collects and publishes data annually on the number and proportion of police officers available for duty as at 31 March each year in the ‘Police Workforce, England and Wales’ statistical bulletin, available here: https://www.gov.uk/government/collections/police-workforce-england-and-wales.

Table H1 of the data tables accompanying the publication provides the number and proportion of police officers available for duty, by Police Force Area, as at 31 March 2024. The number of police officers available for duty is calculated by excluding those on long-term absence (that has lasted for more than 28 calendar days). Long-term absence includes career breaks, compassionate leave, maternity or paternity leave, sickness, special leave, study leave and suspension.

The number of police officers available for duty includes police officers that are on recuperative (duties falling short of full deployment, undertaken by a police officer following an injury, accident, illness or medical incident) or adjusted (duties falling short of full deployment, in respect of which workplace adjustments have been made to overcome barriers to working) duties. The Home Office does not collect data on the reason for recuperative or adjusted duties.

Table W5 and W6 of the data tables accompanying the publication provide the number and proportion of police officers on recuperative and adjusted duties, by Police Force Area, as at 31 March 2024.

The Home Office does not collect data on officers that are non-deployable due to management restricted duties.

The latest Home Office statistics for the overall Police Workforce show a 1.2% increase when compared to the previous year. The total paid police workforce in the 43 territorial police forces in England and Wales was 236,588 full-time equivalents (FTE) as at 31 March 2024; an increase of 2,752 FTE, compared to 233,836 FTE as at 31 March 2023. This includes 147,746 FTE police officers (up 0.2% on 147,434 in March 2023); and 81,303 FTE police staff and designated officers (up 3.4% on 78,596 in March 2023).

This Government is committed to ensuring police forces are supported to tackle crime effectively. As part of the Government’s Safer Streets mission, the Home Secretary has made a clear commitment to strengthen neighbourhood policing through the introduction of a Neighbourhood Policing Guarantee. This includes getting thousands of additional neighbourhood police officers and PCSOs back on the beat in communities across the country.

Data on the average processing time for deputyship applications, from receipt to disposal by the Court of Protection, is not currently available.

The court has recently migrated to a new case management system and work is in hand as part of the HMCTS data strategy to develop management information data.