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Written Question
Energy Performance Certificates: Housing
Wednesday 30th April 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what comparative assessment he has made of the potential impact of EPC band requirements on (a) all homeowners and (b) homeowners with (i) detached and (ii) bungalow-style properties.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

We have recently consulted on reforms to Energy Performance Certificates (EPCs) to ensure these are better aligned with our key policy objectives of achieving Clean Power by 2030 and accelerating to Net Zero, and effectively delivering the Warm Homes plan to reduce peoples bills and address fuel poverty.

The consultation has now closed, and we are analysing the responses. As part of this we will consider the impact on relevant groups including homeowners and will publish the Government response in due course.


Written Question
Energy Performance Certificates: Private Rented Housing
Tuesday 29th April 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment her Department has made of the potential impact of the proposed changes to Energy Performance Certificate requirements on trends in the level of privately rented housing stock.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

The Government is consulting on increasing minimum energy efficiency standards in the domestic private rented sector. The consultation includes proposals for rented homes to achieve EPC C or equivalent by 2030, unless a valid exemption applies, and is accompanied by the Department’s impact assessment. The assessment makes clear that we are unable to quantify the extent to which this will impact the supply of properties as landlords may take different approaches. We encourage stakeholders to feed in views and evidence on the potential impact of these proposals. Following the consultation process, a government response and full impact assessment will be published.


Written Question
Energy Performance Certificates: Private Rented Housing
Tuesday 29th April 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether his Department has made an estimate of the number of private landlords who will sell their properties as a result of the proposed change in Energy Performance Certificate standards.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

The Government is consulting on increasing minimum energy efficiency standards in the domestic private rented sector. The consultation includes proposals for rented homes to achieve EPC C or equivalent by 2030, unless a valid exemption applies, and is accompanied by the Department’s impact assessment. The assessment makes clear that we are unable to quantify the extent to which this will impact the supply of properties as landlords may take different approaches. We encourage stakeholders to feed in views and evidence on the potential impact of these proposals. Following the consultation process, a government response and full impact assessment will be published.


Written Question
Offshore Industry: Skilled Workers
Wednesday 26th March 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to support workers in the North Sea Oil and Gas industry in the transition towards net zero.

Answered by Sarah Jones - Minister of State (Department for Energy Security and Net Zero)

The consultation on ‘Building the North Sea’s energy future’ sets out the Government’s plans for accelerating investment in net zero, creating high-quality jobs for oil and gas workers. It seeks views on how to best support workers and communities through the transition and closes 30 April.

The Government has worked with industry and unions to launch the 'Energy Skills Passport’ for oil and gas workers transitioning to offshore wind roles and announced that Great British Energy will be headquartered in Aberdeen, to reflect the commitment that communities which powered our country’s energy past will power its clean energy future.


Written Question
Energy: Billing
Monday 24th March 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what discussions his Department has had with Ofgem on improving oversight of energy suppliers’ billing practices to help prevent inaccurate estimated billing after actual meter readings have been submitted.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

Details of Ministers' and Permanent Secretaries' meetings with external individuals and organisations are published quarterly in arrears on GOV.UK.


Written Question
Energy: Billing
Monday 24th March 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether his Department has had recent discussions with the Energy Ombudsman on (a) trends in the number of billing inaccuracies and (b) the impact of billing inaccuracies on customers.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

Details of Ministers' and Permanent Secretaries' meetings with external individuals and organisations are published quarterly in arrears on GOV.UK.


Written Question
Energy: Billing
Thursday 20th March 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether their Department has made an assessment of the impact of energy suppliers incorrectly reporting missed payments to credit reference agencies based on erroneous estimated bills on consumers.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

While this is a commercial matter between suppliers and credit reference agencies, the Government takes the issue of accurate billing very seriously.

All suppliers must take the required steps to reflect accurate meter readings in bills or statements sent to customers where these have been provided by a customer or obtained by the supplier. This is also laid out in the Ofgem’s licence conditions.

All energy suppliers must follow Ofgem’s enforceable overarching principles of the Standard Licence Conditions 0 and 0A. These are a set of broad and enforceable ‘standards of conduct’ principles that set fundamental expectations on how suppliers must ensure fair treatment of each customer. These principles guide supplier behaviour, information provision, and customer service processes.


Written Question
Energy: Billing
Thursday 20th March 2025

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure energy suppliers issue accurate bills based on customer-submitted meter readings rather than estimated usage.

Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)

The Government takes the issue of accurate billing very seriously. All suppliers must take the required steps to reflect accurate meter readings in bills or statements sent to customers. This is laid out in Ofgem licence conditions.

All energy suppliers must follow Ofgem’s enforceable overarching principles of the Standard Licence Conditions 0 and 0A. These are a set of broad and enforceable ‘standards of conduct’ principles that set fundamental expectations on how suppliers must ensure fair treatment of each customer. These principles guide supplier behaviour, information provision, and customer service processes. For domestic consumers, the Standards also dictate how suppliers identify and respond to consumers in vulnerable situations.