Rail Franchising (East Anglia)

Claire Perry Excerpts

Tuesday 2nd June 2015 Written Statements

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

Today the Department for Transport has announced that the following companies have successfully pre-qualified to bid for the East Anglia franchise competition:

Abellio East Anglia Ltd¹

First East Anglia Ltd

National Express East Anglia Trains Ltd

In order to pass the pre-qualification evaluation each of the bidders had to demonstrate that they have the financial strength, legal, safety and operational experience to run this important franchise. This announcement marks another key milestone in the rail franchising programme and is the next step in delivering real change to the passengers in the East Anglia region.

The Department plans to deliver an invitation to tender to the short listed bidders in August 2015. The bidders will be required to submit plans by December 2015 to demonstrate how they will deliver transformation and growth to passengers across the East Anglia region. The successful franchisee will commence their operation of the franchise in October 2016.

¹Joint Venture: Abellio Transport Group Ltd 60% Stagecoach Transport Holdings Ltd 40%

[HCWS9]

Traffic Commissioners

Claire Perry Excerpts

Thursday 26th March 2015 Written Statements

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

The triennial review of the traffic commissioners was conducted in accordance with Cabinet Office guidance on reviews of non-departmental public bodies in late 2014 and early 2015 available at: https://www.gov.uk/public-bodies-reform



The review is formed of two parts:

Phase 1—undertaken by the Department but with oversight by an independent industry figure.

Phase 2—undertaken by an external consultancy (JMP Partners) which included extensive consultation with industry and key stakeholders.

The key conclusion is that the primary function of the commissioners is still necessary and that this is best delivered through the commissioners as non-departmental public bodies (NDPBs).

The review also identified a number of measures which, if implemented, should improve the bodies’ governance transparency and accountability. The Department for Transport will be taking these recommended measures forward over the coming months. The report includes a number of representations from industry. The Department will evaluate these and develop a timetable for taking them forward.

The Department will continue to work closely with the traffic commissioners to ensure their processes and working structures leave them equipped to fulfil their important function.

I would like to thank those stakeholders who were involved during the course of the review.

The final report of this triennial review can be found on gov.uk and I have made available copies in the Libraries of both Houses.

Attachments can be viewed online at: http://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2015-03-26/HCWS506/

[HCWS506]

Motoring Agencies Business Plans 2015-16

Claire Perry Excerpts

Thursday 26th March 2015 Written Statements

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

I am pleased to announce the publication of the 2015-16 business plans for the Department for Transport’s motoring executive agencies—the Driver and Vehicle Standards Agency (DVSA), the Driver and Vehicle Licensing Agency (DVLA) and the Vehicle Certification Agency (VCA).

The business plans set out:

the services each agency will deliver and any significant changes they plan to make;

the resources they require; and,

the key performance indicators (KPIs) by which their performance will be assessed.

These plans allow service users and members of the public to assess how the agencies are performing in operating their key services, managing reforms and the agency finances.

The business plans will be available electronically on gov.uk and copies will be placed in the Libraries of both Houses.

Attachments are available at: http://www.parliament.uk /business/publications/written-questions-answers-statements/written-statement/Commons/2015-03-26/HCWS496/

[HCWS496]

Passenger Focus (Triennial Review)

Claire Perry Excerpts

Friday 20th March 2015 Written Statements

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

I am today publishing the report of the triennial review of Passenger Focus (PF).

The review has considered the continuing need for PF’s functions and the case for it to remain a non-departmental public body (NDPB). It has also looked at the control and governance arrangements in place to ensure that PF is complying with recognised principles of good corporate governance.

PF represents the interests of rail passengers in England, Scotland and Wales, bus and tram passengers in England (outside of London) and passengers on scheduled domestic coach services in England. It will shortly be taking on a new additional role representing users of the strategic road network in England.

I am pleased to announce the conclusion of the review and the publication of the report.

The report concludes that the functions of PF are still necessary, that it remains the right body for delivering them and that PF should remain a NDPB (Stage 1 of the review). The report also concludes that PF is managed to a high standard with well-structured and effective governance systems in place, with only a few minor administrative issues which should be capable of being quickly addressed (Stage 2 of the review).

Although the review did not consider in detail PF’s future role in relation to highways, the report comments that the organisation appears to be in good shape to take this on, with well-established structures and procedures, and led by an effective and well-engaged board.

The report also says that with substantial change and expansion of scope imminent as PF takes on the highways role, it is right that PF is undertaking a review of its current structure and funding arrangements to ensure they remain fit for purpose.

I would like to thank Andrew Murray for carrying out a thorough analysis of PF and its governance arrangements, and PF for its assistance as well as all the other stakeholders who were involved during the course of the review.

The review was conducted in accordance with Cabinet Office guidance (Guidance on reviews of non-departmental public bodies, June 2011).



The report is available on www.gov.uk and I have made available copies in the Libraries of the House.

It is also available online at: http://www.parliament.uk/writtenstatements.

[HCWS432]

Budget Resolutions and Economic Situation

Claire Perry Excerpts

Wednesday 18th March 2015 Commons Chamber

[John Healey]

My hon. Friend characteristically anticipates one of the points I was going to make. He will know, because he will have seen the papers published alongside the Budget, that those papers confirm that over this Parliament public sector capital investment has fallen by 44%. His point is spot on.

I want to turn to some other facts. When the Government took office, the economy was growing quarter on quarter at a 4% annualised rate. The combination of policies introduced in the emergency Budget in 2010, which the Chancellor reminded us of, meant that by the end of 2010 growth was zero and that over the years 2011 to 2014 the annual rate was just 1.7%, not the 2.4% we were told we would get when he made his Budget statement. They choked off growth because of the policies and cuts they introduced. This has been the slowest recovery from a recession in this country in 100 years.

On public finances, I remind the Government Front-Bench team of that 2010 Budget speech. The Chancellor claimed that

“fear about the sustainability of sovereign debt is the greatest risk to the recovery”.—[Official Report, 22 June 2010; Vol. 512, c. 166.]

National debt then stood at 62% of GDP. Today’s figures confirm that it will be about 80% next year. On the deficit, the Chancellor issued his binding formal mandate in 2010 that the books

“should be in balance in the final year of the five-year forecast period, which is 2015-16”.—[Official Report, 22 June 2010; Vol. 512, c. 167.]

The failure here is astonishing. Far from balance, the Budget figures tell us that we will be in deficit by £75.3 billion. The point of balance is not next year; it is at least three years later than that. It is a comprehensive failure of long-term fiscal and economic planning.

What has gone wrong? The OBR says that the severe cuts and the significant VAT hike—let us not forget that—resulted in a loss to GDP of 2% in those first two years. Other estimates put the figure at 3% to 5%, at least, over the Parliament. The most productive spending in a downturn is capital spending. That is why organisations from the International Monetary Fund to the OECD and the OBR itself have all said that reducing investment spending has the most serious effect on negative economic growth, yet that is exactly what the Chancellor did, as my hon. Friend the Member for Edmonton (Mr Love) has just said. Over the Parliament, public capital investment has almost halved. When the Chancellor was faced with the choice either to spend money on, for example, short-term income tax cuts for millionaires or to invest in the infrastructure this country needs for the long-term future, he chose the tax cuts for the millionaires.

The unprecedented wage squeeze has come partly from the cuts in services, tax credits and benefits. It has come, too, because of the inherently weak demand for labour in this country. Before a Government Member jumps to their feet and asks, “What about the headline unemployment rate?” I would say that it is good that it is down, but the weak demand for labour has meant that people cannot get the hours or the wages to meet the bills that they are struggling to pay. Weak growth has been reflected in real declining wages. The area of South Yorkshire that I represent has seen the average full-time worker take home £2,500 less than in 2010.

Back in 2010, the Chancellor said he had a long-term economic plan. He said in that Budget statement:

“Our policy is to raise from the ruins of an economy built on debt a new, balanced economy, where we save, invest and export”.—[Official Report, 22 June 2010; Vol. 512, c. 167.]

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

Hear, hear!

Oral Answers to Questions

Claire Perry Excerpts

Thursday 5th March 2015 Commons Chamber

[Richard Graham (Gloucester) (Con)]

5. What plans he has to improve railway stations to cater for increased rail traffic.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

To keep up with the unprecedented growth in rail traffic across the country since privatisation, including a 5% jump in passenger rail journeys last year, the Government have committed to significant investment in improving stations across the network by 2019. That includes £160 million in Access for All schemes, £100 million in station commercial projects, and £100 million for the station improvement programme.

[Richard Graham]

The Secretary of State recently had a chance to visit Gloucester and see the importance of an additional entrance and new car park at our train station, which will also be a catalyst for wider growth and regeneration. Will my hon. Friend confirm when she expects the Department’s negotiations with First Great Western on its franchise extension proposals, which include the improvements at Gloucester, to be completed?

[Claire Perry]

I thank my hon. Friend for his specific and helpful recommendations about the development of Gloucester station. He is a champion for rail travellers in his constituency. The Department is currently in negotiation with First Great Western about the new directly awarded contract that will provide services for three and a half years from September 2015. We carried out a public consultation last year, and I expect to conclude negotiations this month.

[Mrs Louise Ellman (Liverpool, Riverside) (Lab/Co-op)]

The chaotic and dangerous scenes at London Bridge station come after the major disruption at Christmas. How can the Minister ensure that the whole rail sector works together to put the interests of passengers first?

[Claire Perry]

Although I am a strong champion of the unprecedented investment programme going on right across the country, including the rebuilding of one of the most complicated and busiest stations in Europe, that cannot be done at the expense of passengers. I have had several conversations with the chief executive of Network Rail—most recently before questions this morning—and we are in constant contact with the station management team. It will take a joined-up approach from operators, Network Rail and the British Transport Police, and the system is feeding that service to ensure that passenger safety and comfort is not compromised. Clearly nobody wants crowded platforms—but this is not crowd control; this is passengers trying to get home after a long day at work.

[Sir Nicholas Soames (Mid Sussex) (Con)]

Further to that point, we all want to see improvements to these stations, but the deplorable failure of Network Rail in what is, of course, a very complicated scheme in any event and the failure of the train operating companies to deliver new timetables within such constraints has led to inexcusable delays and inconvenience for my constituents. Will my hon. Friend consider giving all those people who have had to travel into London Bridge during this period compensation for the cost of their tickets to reflect the very serious conditions with which they have had to deal?

[Claire Perry]

I thank my right hon. Friend, who has been an assiduous commentator and critic of the current system. Like me, he is absolutely determined that this unprecedented investment is felt by passengers. That is why the Government are spending £38 billion on passenger improvements. I completely agree that a compensation scheme is required, and we are currently looking at providing one.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

Many stations in Yorkshire and the north will be affected by HS2. Has the Minister seen the startling information blogged this morning by Tom Edwards, the BBC transport correspondent, that evidence to the HS2 Committee suggests that hidden costs will raise the overall cost of the HS2 project from £50 billion to £138 billion? Are the Government misleading this country about just how much this folly of HS2 is going to cost?

[Mr Speaker]

I am not sure that what the hon. Gentleman said is as closely related to the terms of the question as he would have wanted, but the Minister is a dexterous character.

[Claire Perry]

I did not see the information because I was on the phone to the chief executive of Network Rail. A budget is a budget. Unlike the hon. Gentleman’s Government, this Government have a track record of bringing in major infrastructure projects such as the Olympics on budget and on time.

[Mr David Heath (Somerton and Frome) (LD)]

Travel to the west country is often massively disrupted by incidents between Reading and Paddington. Given the huge investment that has gone into Reading station, is it not possible to find alternative means of connectivity between Reading and London—Reading is virtually becoming a London station—so that people from the west country can get in and out of London perfectly easily?

[Claire Perry]

The hon. Gentleman—like me, he travels on that line—will have seen the many improvements to Reading station. It is not just a beautiful new station; there has been significant remodelling of the train paths, including a flyover of the freight line to reduce disruption for passengers. The hon. Gentleman will know that the Crossrail interchange, which will go to Reading, will lift about 10% of traffic off the rail network, giving passengers going to Reading a whole series of other options for connectivity right into central London.

[Lilian Greenwood (Nottingham South) (Lab)]

Rail passenger numbers have doubled compared with 20 years ago—thanks to record investment under the previous Labour Government, including in stations such as the magnificent St Pancras. [Interruption.] Conservative Members may not like it, Mr Speaker, but it is true. Government Members try to take credit for projects we began, such as Reading, but we should look at their broken promises and record of failure instead. They make the dodgy claim that they are electrifying 850 miles, but only 18 miles have been finished, while electrification costs have doubled, essential projects have been delayed and the Transport Select Committee has warned that vital schemes may never be delivered. Is it not time for a change of Government, so that passengers get the services they deserve?

[Claire Perry]

It’s the way the hon. Lady tells them. It is not 850 miles of electrification, but 889 miles—as opposed to the 10 miles delivered in the previous 13 years of supposedly record economic growth. I know that the hon. Lady is a frequent traveller from Nottingham station, which has benefited, of course, from £100 million-worth of investment under this Government. We will take no lessons from her.

[Nic Dakin (Scunthorpe) (Lab)]

6. What steps he is taking to develop the north-south road network in Lincolnshire.

--- Later in debate ---

[Heidi Alexander (Lewisham East) (Lab)]

11. What recent assessment he has made of the adequacy of compensation payments to passengers for delayed rail travel.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

It is absolutely right for passengers to be compensated when their journeys are delayed. The Government have introduced tough new measures to ensure that that happens, and compensation payments across the network have increased sixfold since 2011. As the hon. Lady will know, we are introducing a 30-minute “delay repay” scheme on lines that have not already been making payments—as well as other enhanced compensation opportunities—during franchising negotiations and, when we can, during existing contracts. However, recent estimates by Passenger Focus suggest that only 12% of passengers who are delayed by 30 minutes or more go on to claim compensation. I am determined to address that, and, as operators will know, I believe that they need to do much more in this respect.

[Heidi Alexander]

The right hon. Member for Mid Sussex (Sir Nicholas Soames), who is no longer in the Chamber, was entirely right to call for compensation for commuters who experience severe disruption because of the works at London Bridge. Overcrowding on trains from Lewisham is even more severe than normal, and is actually dangerous. How can a compensation regime that pays up only when services are delayed by 30 minutes or more be relevant to my constituents, who can barely get on to a train irrespective of whether it is late or not?

[Claire Perry]

I genuinely pay tribute to the hon. Lady, who is an assiduous campaigner for commuters in her constituency. It is very refreshing when Members in all parts of the House participate fully in the cross-party summits at which we hold the industry to account.

The hon. Lady is right. There is not adequate compensation under the scheme to cover the metro-style train journeys that many of her constituents take. As she will know, some operators which have similar service patterns, such as c2c, have introduced minute-by-minute refunds—or will be doing so—but I intend to continue to work on a compensation scheme specifically for those affected by the works at London Bridge.

[Duncan Hames (Chippenham) (LD)]

12. When he expects negotiations on the Great Western rail franchise to be completed.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

The hon. Gentleman will be pleased to learn that we expect to conclude negotiations with First Great Western and to finalise the second directly awarded franchise contract during this month, and expect the provision of services to start in September.

[Duncan Hames]

I thank the Minister for that news. When I led a group of 10 Members of Parliament from both sides of the House to meet the Secretary of State before Christmas, we urged him to include in the new franchise local services on the existing line between Oxford and Bristol. Does the Minister accept that even a service between Swindon and Bristol would be a great start in relieving overcrowding on that part of the line, and would be a vital first step towards the reopening of the station at Corsham?

[Claire Perry]

The hon. Gentleman continues to make a persuasive business case for that new service. As a Nailsea girl who was lucky enough to go from Nailsea comprehensive to Oxford university, I can tell the hon. Gentleman that it would have been a great service for me. As he knows, the Secretary of State has invited Members whose constituencies are on the route to work with their local authorities and the local enterprise partnership to present a collective business case. He may be right in saying that, as a minimum, a westward service from Swindon would be helpful.

[Glyn Davies (Montgomeryshire) (Con)]

T1. If he will make a statement on his departmental responsibilities.

--- Later in debate ---

[Jessica Morden (Newport East) (Lab)]

T4. Fare evasion is obviously a serious issue for the rail industry, but I have seen a number of recent instances where train companies have over-zealously pursued minor cases against constituents who have either been given the wrong information or might have made an innocent error. What is the Minister doing with train companies such as Arriva to ensure that there is clarity for travellers and to make sure that the rules are applied reasonably?

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

The hon. Lady raises an important point. I recently launched a public consultation on exactly this matter, and I have urged the train companies to pursue such cases where necessary—where there is genuine fare evasion—but to be much more sensible where there are genuine mistakes. She is welcome to make her views and those of her constituents known in that consultation, and I would like to make those changes.

[Duncan Hames (Chippenham) (LD)]

T5. Tactile indicator cones play a valuable role in making pedestrian crossings safer for all people, and especially those who are blind and partially sighted. Unfortunately in Wiltshire they cannot be sure of finding these cones at pedestrian crossings when they need them. Will the Government incentivise all local authorities to retrofit these tactile indicator cones to pedestrian crossings and open up our streets to everyone?

--- Later in debate ---

[Caroline Dinenage (Gosport) (Con)]

T8. I recognise this Government’s enormous investment in our railways, but I am keen to know when we might see some improvements to the London to Portsmouth line. It is still faster to get to Doncaster, which is twice as far.

[Claire Perry]

My hon. Friend will know that the Portsmouth to London line is not only hugely important for her constituents but a vital artery for people who are travelling up and down through the counties. One problem has been the inability to run longer trains into Waterloo station, where the “throat” has effectively been blocked for many years. We are now investing to increase platform lengths there, to unblock some of that complexity. Also, the draft Wessex route study is being undertaken right now to determine how faster trains can be run from my hon. Friend’s constituency.

[Kerry McCarthy (Bristol East) (Lab)]

T7. I hope that the Minister will have been given notice by Baroness Kramer’s office that she is due to sign off £200 million-worth of funding for a bus rapid transit scheme in Bristol. I am very keen for the overall scheme to go ahead, but we have real concerns about one particular element of it in my constituency. Will the Minister tell me whether it is too late to seek alternatives to that element, which would ruin a wonderful community food project on my patch?

Agricultural Tractors and Trailers

Claire Perry Excerpts

Tuesday 10th February 2015 Written Statements

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

Today I am announcing that I am laying the regulations to increase the weight and speed limits of tractors and trailers on roads in Great Britain.

These changes, which I announced on 17 October 2014, are being implemented by The Road Vehicles (Construction and Use) (Amendment) Regulations 2015. They will take effect from 9 March 2015. Existing limits will apply until then.

From 9 March 2015 an agricultural tractor towing an agricultural trailer will be able to travel at a higher combination weight limit of 31 tonnes, increasing from 24.39 tonnes. The existing trailer limit of 18.29 tonnes remains in place. This change will allow farmers to more appropriately size their combinations as the current outdated weight limit incentivises farmers to use smaller tractors to tow larger trailers. This change could also increase the amount of produce that some farmers can carry in a journey resulting in fewer journeys and thus fewer risks of incidents.

Furthermore, agricultural tractors and agricultural trailers which are currently restricted under the Road Vehicles (Construction and Use) Regulations 1986 (as amended) to travelling at 20mph will be able to travel at 40km/h (approximately 25mph).

These increases, which I expect to create over £57 million a year in deregulatory savings for the farming industry will, when in force, update our regulations to better reflect modern machinery and bring British farmers more in line with their international counterparts.

The regulations, which come into force on 9 March 2015 will complete the first stage of changes. We are also considering further increases to speed and weight limits including to the 18.29 tonnes trailer weight limit to bring further benefits to the industry alongside a roadworthiness test for harvest 2016.

I am publishing a revised impact assessment alongside the regulations. Copies will be placed in the Libraries of both Houses.

[HCWS270]

Rail Services (Blackpool North)

Claire Perry Excerpts

Wednesday 28th January 2015 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

As always, it is a pleasure to serve under your chairmanship, Mr Davies. I congratulate my hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard) on securing this vital debate on train services to and from Blackpool North station. He has spoken eloquently about the opportunities and investment that Government plans for rail in the north of England have brought to the vital seaside resort of Blackpool and the rest of the region. I thank him for his words of support for the overall direction of the investment plan and hope that I will be able to address all of his points in the minutes left to me.

It is an exciting time for rail passengers in the north of England. My hon. Friend represents a beautiful constituency with an amazing huge, vaulted station, built in Victorian times to deal with the millions of people who travelled by rail to take their holidays in Blackpool. Frankly, like the rest of the country, his part of the world has suffered from years of under-investment in the rail network and in rolling stock, as he rightly pointed out. That is why I am so pleased that it is this Government who have set out plans to spend an unprecedented £38 billion on the rail network over the next five years—the biggest investment since Victorian times.

There will soon be two new rail franchise lets in my hon. Friend’s region, Northern and TransPennine Express. Shamefully, under the previous Government those franchises were let on a zero-growth, zero-investment basis. On my watch, they will be let absolutely on the basis that there will be more growth and investment to benefit passengers who travel to and from Blackpool North and right across the region. That is because the economy of the north is vital to the prosperity of this country, from the huge cities of Manchester, Liverpool, Leeds and Sheffield to industrial and freight hubs such as Hull and cultural and tourist centres such as Blackpool. It is vital that we keep investing.

We will also continue to invest in the most significant rail modernisation programme for generations. As my hon. Friend mentioned, that includes the northern hub programme and the electrification of routes in the north-west, including the recently announced confirmation of electrification of the Windermere branch and the north TransPennine line between Manchester and York.

My hon. Friend asked about the timing of that electrification. I can confirm that the electrification from Preston to Blackpool is planned for early 2017, within this capital period. As he knows, the programme is complicated and the work has not been undertaken before, so it is absolutely right that sequencing is carried out. However, I can confirm that those are the current dates for the work.

My right hon. Friend the Chancellor has also set out his vision of a northern powerhouse, bringing together the cities of the north of England so that they can take on the world. That is why we are looking at electrification right across the region, as well as options for how we can create high-speed rail services in the north of England, plans dubbed “HS3”. That is how we are building a long-term economic plan for this vital region and the country as a whole.

As my hon. Friend rightly pointed out, we do not want to talk only about jam tomorrow; we want to talk about steps to improve and enhance services for his constituents now. Like him, I was delighted to welcome the launch of the Virgin Trains west coast direct service. It had not happened for the previous 11 years. I am told the service is well used—I know both he and my hon. Friend the Member for Fylde (Mark Menzies) have taken it. It came about as a result of the Government’s negotiations with the operator of the new direct award franchise on the west coast.

My hon. Friend the Member for Blackpool North and Cleveleys asked whether the service would continue. That is an operational matter, but based on current traffic numbers and what the service’s bosses say, I cannot imagine that it would not be common sense to keep it running. It means that people from his constituency can get down to London on weekday mornings in time for a 9 o’clock meeting, albeit with a very early start. I know that Virgin worked hard with the Department to find a way to provide those services. Also, let us not forget the direct services to Shrewsbury that were secured at the same time.

My hon. Friend raised concerns about crowding on services from Blackpool and the implications of the transfer of the class 170 trains from TPE down to the leafy Chilterns. As he knows, that decision is a commercial one made by the private sector rolling stock operator, but it was vital that the Department worked with operators and the leasing company to make sure that current services could be maintained on the franchise.

My hon. Friend will know that some of the trains now running on his lines, the class 156 trains, are older. However, they look reasonable—I have looked at them—and will provide a significant increase in capacity on those vital lines, with about 2,500 more seats a day being provided from Blackpool to Manchester Airport station via Bolton. That is, of course, a relatively short-term solution until electrification continues across the whole network. I take his point about luggage capacity, which is very important for people travelling to and from airports and to Blackpool North. I hope that he will report back to me that people can get on with their cases, given that a little more space is being provided.

I believe that the solution is a decent one. It works, and it has an impact on crowding on the line. The new franchise, which will be let on the basis of new investment in the north, is the perfect time to take a look at the rolling stock solution for the region in the long term. The Pacers, as everyone from the Prime Minister and the Chancellor of the Exchequer has said, have served their time. There are other opportunities, particularly for electrified trains.

[Mark Menzies (Fylde) (Con)]

I congratulate my hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard) on securing the debate. He is a true advocate for rail transport on behalf of his constituents. When it comes to investment, I urge the Minister to look at Kirkham and Wesham station, where there is no disabled access lift. If we are improving services, we must improve them for disabled people, too, to ensure that they can access the trains from that busy station.

[Claire Perry]

I thank my hon. Friend for raising that vital point, and we will certainly look at that as part of the overall franchise specification. You and I have had many conversations about the Pacers, Mr Davies. I have seen them for myself and travelled on them, and I believe that passengers’ concerns are entirely justified.

Bidders on the Northern franchise will be expected to include plans to phase out the outdated Pacer trains. The exact details are being considered and will be contained in the invitation to tender, which is expected to be published shortly. The new franchise is the right time to set out the growth aspiration for routes right across the north, including those in my hon. Friends’ constituencies, and I am looking forward to making those announcements.

My hon. Friend the Member for Blackpool North and Cleveleys referred to the potential for services from Blackpool North to Manchester airport to be remapped, so that they would all fall under one franchise. The thinking behind the proposal was that it would allow the entire electric fleet to be managed by Northern, which might provide a more efficient solution for rail services. The consultation, published last year, included a specific question on that, and we have listened carefully to the responses.

No final decision has been taken, contrary to what my hon. Friend may have heard. We have had a number of representations. To be absolutely clear, I expect there to be no decline in service quality, regardless of any route mapping. It would not be acceptable to remap for operational efficiencies and expect passengers to suffer a downgraded service quality. That will not happen on my watch.

I wanted to reply to a couple of the other points that my hon. Friend raised. One point was about Blackpool’s voice within Rail North, and how loudly Blackpool could shout in that forum. I know that Blackpool stands up and punches above its weight in many other areas, so it would be entirely appropriate for the voice of Blackpool and the entire county to be heard. The intention of Rail North is to get closer to rail users so that decisions are made not by my very effective officials, but at a local level for the benefit of local people. I hope that Blackpool will have a strong voice in that process.

My hon. Friend raised a worrying concern about staff safety. I commend, as I am sure he does, the staff on the trains on dealing with circumstances that sound difficult. I will certainly raise that point directly with the head of the British Transport police, Paul Crowther. I will ask for a response to my hon. Friend’s letter and what can be done to improve staff safety.

My hon. Friend also asked about open access. I share his view on that, and we have many conversations about it in the Department, because I, too, see the benefits that it can bring. Of course, there are always challenges when we are looking at the overall package and letting franchises based on the revenue that might be available. I will not go any further than that, for fear of upsetting my officials.

In conclusion, I hope that my hon. Friend and other hon. Members have been reassured that the Government are passionate about the improvement required to rail services in the north of England, particularly in his constituency. The Government are listening to the needs of passengers. I have said before, and I will say again, that the railway is not simply a series of metal boxes on wheels being shunted around; it is about moving people around, to and from their holidays, jobs and families. It is vital that their needs are put at the heart of our decisions.

We are making investments in the region in tracks and rolling stock. I look forward to hearing from my hon. Friend in the next Parliament, should we both be lucky enough to be returned, about the impact that that is making on the vital economic performance of the area that I know he is proud to represent, and which he represents so assiduously.

Question put and agreed to.

Rail Services (Chelmsford to London)

Claire Perry Excerpts

Wednesday 28th January 2015 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

It is a pleasure to serve under your chairmanship, Mr Caton. I congratulate my right hon. Friend the Member for Chelmsford (Mr Burns) on securing this debate. Hon. Members may be interested to learn that in my very first debate in Westminster Hall we were in opposite positions: he was responding from the Front Bench to my concerns about minor injuries units in my constituency. After he did that fine job as a Health Minister, he held the post I currently have as trains Minister—he probably knows more about trains than I ever will. That was reflected in the thoughtful tone of his comments and his analysis of what is happening on the route.

The overall concern that my right hon. Friend eloquently raised is about performance on the main line. He and I are both really aware of the problems and I deeply regret that performance is not at the level that passengers rightly expect and deserve. He has taken a welcome interest in the steps being taken to monitor and improve the performance of the great eastern main line for passengers travelling both from his constituency and from further afield.

Under the terms of the franchise agreement and the direct award, Abellio Greater Anglia has to provide regular performance updates to the Department and can be subject to punitive actions if performance standards fail to meet requirements. In addition, there has been a lot of ongoing work with Abellio Greater Anglia, including many performance meetings. Only last week, there was such a meeting between my officials, the Office of Rail Regulation and the management team from Abellio Greater Anglia, at which industry representatives were keen to demonstrate what they were doing, along with Network Rail, to improve matters.

As my right hon. Friend mentioned, some improvements have been made. Monitoring practices that are common in other countries are now in place, including remote monitoring of key components on the line, meaning that failing components can be dealt with much more quickly than before. But he identified the fundamental problem: that much of the infrastructure on the line is coming to the end of its working life. There is no quick fix for that, but the ongoing investment that he mentioned will address the problems over time.

As is the case with many other parts of the network, the line has been subject to a big increase in passenger numbers, which have gone up by about 2.5% a year since 2006. The whole railway system is struggling as a result of the increase in passenger numbers since privatisation—overall, passenger numbers have doubled—and, frankly, the decades of under-investment under successive Governments in both track and rolling stock. I am pleased that the Government are addressing the overall picture with an unprecedented £38 billion in investment in the railways during this control period, but the money clearly has to be targeted correctly.

Abellio Greater Anglia has instigated daily tracking of key performance indicators at its depot to maximise or improve fleet maintenance, which my right hon. Friend identified as a particular problem. He also raised four main issues: fatalities, fleet failings, infrastructure failings and operational performance, and I would like to address each in more detail.

As my right hon. Friend said, we have a tragic problem of people committing suicide on the railways. Suicides are a tragedy for the families involved, and they are an awful tragedy for the drivers and other staff who have to witness them and deal with their aftermath. With increased activity on the railways, these problems are having more and more of an effect. Indeed, in the last 12 months, the number of services on my right hon. Friend’s line impacted by a fatality has risen by more than 1,700 to in excess of 8,000.

The industry is taking steps to reduce these tragic incidents. The British Transport police, Land Sheriffs and Abellio Greater Anglia station staff have increased patrols at stations and increased the level of interventions, steering people away from this awful act. I would like to express my thanks to those staff who have saved lives as a result of that work. Preventive measures have also been employed, including the introduction of mid-platform fencing and the trialling of blue lighting—people do not like to cross blue lights, as we learned from a similar initiative on Japanese railways. Action is therefore being taken.

Secondly, I note my right hon. Friend’s concerns about fleet performance. As he said, that has improved slightly, and the figures on average delay minutes since early 2012 have improved by 23%, but I want to see greater improvement, not just stability. As he emphasised, reliability is so important for the people travelling from his constituency.

AGA is implementing more than 100 initiatives to improve the reliability of its rolling stock. That is a huge number, so I will highlight just a couple. There are new resources to undertake more extensive maintenance at night, as well as extensive initiatives to renew critical components. The company is also looking at more forward-looking maintenance planning regimes to maximise availability and reliability on the fleet.

My right hon. Friend made a compelling case for new rolling stock on his line and on other lines, including those serving the constituency of my right hon. Friend the Member for Saffron Walden (Sir Alan Haselhurst). It remains the Government’s ambition to invest in new rolling stock in the franchise, but my right hon. Friend the Member for Chelmsford will be aware that the Department is doing everything it can to make sure we deliver more reliable trains—and, indeed, refresh trains—for passengers using the network. I completely support AGA’s goal of reducing fleet delay minutes on the franchise by 20% by October 2016.

Thirdly, on infrastructure, we are all aware that track faults have increased significantly, particularly on the crucial Liverpool Street to Shenfield corridor. Network Rail replaced its renewals contractor in 2014 due to poor performance. We continue to invest to upgrade the route, but that will take time. Resources have been focused in three areas: Liverpool Street station and its approaches; rail defect removal; and the quality of track. I am pleased to say that, at Liverpool Street, Network Rail is nearing the end of its programme of replacing all problematic junctions, refurbishing point ends and carrying out rail replacements at the tight curves on the station approach. All that will improve reliability and sustainability. I am pleased to say that, to date, all the work has been completed on time.

Additionally, the company and Network Rail have worked well together to target further resources. For example, there is a new emergency incident unit based at Liverpool Street station, rather than remotely. The number of infrastructure faults was therefore reduced significantly between November and December 2014, to the lowest number for several years.

Finally, let me turn to my right hon. Friend’s operational concerns. As he and I know, the route has had some serious engineering overruns in the last year. Some have been on a Monday morning, and I can think of nothing more frustrating for a hard-pressed commuter trying to get to work and paying almost £4,000 for a season ticket than to hear these overruns being announced. It is completely unacceptable. My Department has been challenging Network Rail on its performance on the issue, as has Abellio Greater Anglia. Network Rail is constantly being made aware of its responsibility to passengers using the network to complete engineering work at the allowed time. As a result, all possession plans on this part of the network are subject to much greater scrutiny.

The programme to renew point work has been completed thus far with minimal passenger train impact. That is perhaps evidence that Network Rail is taking measures to reduce engineering overruns. I know that my right hon. Friend shares that ambition. The railway is not running steel boxes with wheels; it is moving people. If the Government can do one thing, it is to make sure that the unprecedented investment we are making is delivered for the benefit of passengers.

Everyone, from my Department to Network Rail and the operating companies, needs to sign up to that agenda. Some do it better than others, but there is no excuse for an engineering overrun that affects millions of people, and for not taking it seriously. I am pleased to say that effort is being put into recovering from incidents when they happen. The six-month average delay per incident has dropped by 20% in the past six months, which means that faults are being fixed more quickly.

As my right hon. Friend knows, it was not possible to specify in the short direct award an increase in rolling stock. He will know from his time in the Department that the direct award was introduced to smooth the process of franchise letting. He has made a powerful case for wanting new rolling stock. I am pleased to say that on his route, at least, he will see work going on to refresh the mark 3 coaches. That has been secured within the current franchise.

I visited the place where the new seats and other improvements were being put together and have sat in one of the new seats. The first vehicle is set to be unveiled on Friday, and there is an obligation on Abellio Greater Anglia to complete work on the entire fleet by the end of October 2016. Finally, there will be toilets that do not void on to the tracks, power sockets, new carpets and seat covers, new lighting and repainted interiors. That will make a real difference to the experience of passengers.

[Sir Alan Haselhurst]

The Minister will have heard my right hon. Friend the Member for Chelmsford (Mr Burns)mention the construction of a new station to the north of Chelmsford, which will be beneficial for train loading. It is intended primarily to serve the people who will be living in the Beaulieu Park development, but there is strong local feeling that the station would be more appropriately named “New Hall Chelmsford”, or “Chelmsford New Hall”; I hope that she will bear that in mind.

--- Later in debate ---

[Claire Perry]

I will certainly take those comments into consideration. I was coming on to mention something directly relevant to my right hon. Friend’s concerns. The “Norwich in 90” group is a group of MPs working to pin down the economic benefits of further investment in infrastructure, including new stations—regardless of name. There is a desire really to improve journey times and connectivity on such vital routes in a high-growth region.

The consultation for the new franchise in which many of the improvements can be brought about began in December 2014. The new franchise is to commence in October 2016 and the invitation to tender is expected in August, with the successful bidder to be announced in the summer of 2016. Bidders will of course be invited to provide their plans for improving rolling stock operating on the route and for achieving the aims of the “Norwich in 90” taskforce.

Much more clearly needs to be done, but there are some firm foundations on which to improve the performance of the great eastern main line, as the passengers deserve. My right hon. Friend the Member for Chelmsford alluded to the interesting and exciting change that will happen when Crossrail finally comes on stream in 2018. It will free up passengers at Liverpool Street, enabling platform capacity at that vital station to be improved, and reducing overcrowding on those vital routes. Infrastructure improvements such as the remodelling at Bow junction, turnbacks in the Chelmsford area and at Wickford, and associated signalling works, should all help to improve performance and durability by 2019.

As for CP6, my right hon. Friend made a powerful case, and investment is planned in the Witham loop, with potential associated new stations. Work is being done and being planned for the future. We know that we can do more, but I look forward to working with my right hon. Friend to bring in the improvements I have outlined for the benefit of his constituents and all passengers using what is a vital route.

London Bridge Station (Redevelopment)

Claire Perry Excerpts

Tuesday 27th January 2015 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

It is a pleasure to have your train-related interventions from the Chair, Mr Hollobone.

I congratulate the hon. Member for Lewisham East (Heidi Alexander) on securing this important debate. I also thank the hon. Members for Eltham (Clive Efford) and for Lewisham West and Penge (Jim Dowd) and my hon. Friends the Members for Dartford (Gareth Johnson) and for Hendon (Dr Offord) for participating. I also thank the participants in the important performance summit we held last week, at which MPs from across the House were able to quiz the Southeastern management team and Network Rail, and air concerns on behalf of their constituents. The Minister of State, Ministry of Justice, the right hon. Member for Bermondsey and Old Southwark (Simon Hughes), in whose constituency London Bridge station lies, has written to me with his concerns; he is attending an engagement to mark Holocaust memorial day and apologises for not being here.

As my final bit of preamble, I will say that I really welcome this debate and all interactions I have with hon. Members on the issue. The tone of these discussions is not ideological and we are not debating ownership of the railways; we are trying to work out how to get the best possible service from the current structure and investment. All of us are clear that it is passengers who matter on the railways. We are not moving boxes or units of capacity, but people, who are trying to get to work or get home to see their families. For me, it is vital that their interests are at the heart of this essential improvement work and, indeed, all investments in the railways.

As we all know—the hon. Member for Lewisham West and Penge alluded to this—we face two problems. One is decades of under-investment in many parts of our network, and in particular, in vital transport infrastructure such as London Bridge station. The other problem, if we can call it that, is the extraordinary growth in passenger numbers right across the country that has happened since privatisation. As the hon. Gentleman will know from his long history of using London Bridge, passengers have faced an almost 200-year-old station, with tangled access tracks and problems getting in and out. It is the poor relation to the other great London terminals, yet has some of the busiest platforms and intersections in Europe.

I think all Members welcome the decision to proceed with such vital investment even when economic times were tough. The £800 million invested at London Bridge, and the wider investment of almost £5 billion across the Thameslink network, will unblock the vital north-south bottleneck for our constituents. That investment will also deliver longer trains to provide more frequent and reliable services across London and the south-east.

The prize for London Bridge, in 2018, will be a world-class station that handles more trains, with 60% more capacity and all platforms accessible from the wonderful concourse we have heard about. I am told that the development is the most complex set of works ever undertaken on an operating station in the UK. In my view, it was the right decision to keep the station open during the works, given that 56 million people use it each year.

With such a mammoth engineering undertaking, some disruption is inevitable, but that disruption must be minimised for passengers, who must be kept in the loop as to what is happening. No one could say that either aim has been achieved for London Bridge users in the past few weeks, so what is happening? As we heard last week, there are some long-term service changes that were well known and, to pick up the point made by my hon. Friend the Member for Hendon, reasonably well publicised. Thameslink services are being diverted and Southeastern services to Charing Cross will run through until August 2016. When the Charing Cross services resume calling at London Bridge, the Cannon Street services will stop calling until 2018.

During those planned changes, everything has to be done to ensure that passengers know about the changes for their destinations. One part of that is to ensure that passengers can use their tickets on alternative routes. I am pleased that we have negotiated a £25 million deal with Transport for London to enable that. The hon. Member for Lewisham East made the sensible suggestion of running more express buses to try to offer a joined-up solution to serve passengers. I will certainly discuss that idea with TfL.

Another element it is vital to address is crowding at stations and on trains. I am aware that, as the hon. Member for Lewisham West and Penge said, there has been dangerous overcrowding on platforms 1 and 2 at London Bridge. That is being addressed right now. Southeastern and Network Rail are freeing up space for passengers, trying to move them more dynamically along the platforms and providing additional “next train” indicators so that people do not lump together in one place before surging at once to get on a train.

At Lewisham station, in the constituency of the hon. Member for Lewisham East, Southeastern and Network Rail are also making changes to mitigate the crowding at peak times as people move between the Cannon Street and Charing Cross services. They are extending public announcement systems along the length of the platforms so that people can hear what is happening, putting up extra passenger information screens and generally trying to help passengers to get the information they need so that they can move smoothly through the station. That work is under way, and it will be complete by February. Additionally, the operators are moving existing retail units and British Transport police accommodation to make more space for passengers, and that work will be complete by July.

The key, however, is for the operator and Network Rail to put in place a timetable that delivers capacity and space when people need them. Since 12 January, a new timetable has been in place across the Southeastern network, and that includes the changes at Charing Cross. The timetable has been designed to maintain journey opportunities. To answer the point from the hon. Member for Eltham, there was planning regarding the likely changes in the timetable, and there were capacity increases for the services being put on to Cannon Street.

What is happening, however, is that passengers are still working out the best way to make their journeys, and the situation is very fluid. We know, anecdotally, that Charing Cross services are quieter than anticipated and that Cannon Street services are very busy. Southeastern says it is operating the maximum number of trains per hour into and out of Cannon Street at peak times, and there is no space for extra services, but it has put in longer trains, providing higher capacity into Cannon Street, with 8,000 additional spaces in the morning peak and 13,000 in the evening peak.

[Heidi Alexander]

What percentage of the trains into Cannon Street in the rush hour are formed of 12 cars?

[Claire Perry]

I will find out for the hon. Lady and let her know.

I am told by Southeastern that all its rolling stock is in passenger service—that goes back to the hon. Lady’s point about potential new capacity. Lengthening services into Cannon Street would therefore require a reduction in the number of carriages on other routes—for example, services to Charing Cross or Victoria. That is possible, but I should emphasise that today is the 12th working day since the new timetable started. Every day, passengers are changing their journeys. The operators have asked—I think this is sensible—for a month to review what the passenger flow looks like, so that timetabling and service lengths can, potentially, be amended.

[Clive Efford]

The Minister will have heard at our meeting on Thursday that Southeastern said it had shifted around some of the carriages, taking them from some services and adding them to others. However, my constituents feel—I certainly feel the same as a user of the trains—that those carriages have gone to the longer-haul services, where people pay higher prices for their season tickets. Services from places such as Dartford through places such as Eltham and New Eltham are the ones that have suffered. Those services are not sufficient, and my constituents cannot get on them, particularly when they are going home in the evenings. We need extra carriages; we do not need Southeastern just to shuffle them around.

[Claire Perry]

I assure the hon. Gentleman that I and my officials are in constant contact with the operator, and we are encouraging it to do whatever it needs to with the rolling stock to try to alleviate the crowding that is happening as service patterns change. I would hate to think, if there is excess crowding on shorter journeys, that the management was not fully aware of it and not working actively to alleviate it.

Let me briefly mention the point about new rolling stock. The hon. Member for Lewisham East is right that there is potential in the next couple of years for some rolling stock. I have checked, and about 100 class 377 units provide capacity for approximately an additional 10,000 passengers. She is right that some are already committed to go to other parts of the country—that is the way, as she knows, the cascade system works—but the stock is potentially available to come on to the franchise. We have asked Southeastern to consider all available opportunities to look at this, demonstrate the business case and really push on trying to get the additional capacity. I agree with all hon. Members that that is something we would need to do over the medium term.

[Heidi Alexander]

This is really the key issue because it is essential, given all the disruption, that there is, if people will pardon the pun, some light at the end of the tunnel in the form of longer trains. What proportion of that Thameslink rolling stock has not been allocated to other parts of the country and is still up for grabs?

[Claire Perry]

I do not know and I am not sure—I will need to check whether the information is commercially confidential—but, like the hon. Lady and other hon. Members present, I share the aspiration to reward commuters. As the hon. Member for Eltham pointed out, today we have the results of the passenger satisfaction survey. Commuters are clearly very unhappy with the services they are getting. These people are going to and from work and paying for season tickets to do so. They expect a better service.

May I touch on the point about fares that the hon. Member for Lewisham East made?

[Jim Dowd]

Will the Minister give way?

[Claire Perry]

If the hon. Gentleman will forgive me, I want to make this point, because it is important. The hon. Member for Lewisham East will be aware that, until recently, fares on this franchise were rather inflation busting and measures of up to RPI plus 3 plus flex were permitted. That has been scrapped, so now passengers on this franchise, like passengers right across the country, are benefiting from this Government’s decision to freeze fares in real terms—RPI plus zero for last year and this year—and to scrap the flex, which meant that additional fares could also go up by 2%. [Interruption.] The hon. Lady says that that is not enough, but it was a bold decision to take, particularly at a time when family budgets are stretched.

I will make a quick comment, if the hon. Member for Lewisham West and Penge will allow me, about Southern, because I know it is important for his constituency. Southern’s performance currently is inexcusable, and I will make that point, as I expect other hon. Members to make it, at the performance summit we are holding next week. Network Rail’s infrastructure problems are causing many of the difficulties with the timetable along the line. I expect Network Rail and Southern to sort that out as soon as possible.

Let me make a couple of general points in conclusion. We have to learn lessons, because we are continuing to do this work at London Bridge until 2018. It is vital that whatever went wrong after Christmas—not enough communication and not enough modelling of the platform flows—is addressed, because we will be asking a lot from passengers. Let me put on the record my thanks to passengers for their tolerance at a time of great disruption. We are very aware that we are disrupting people’s lives, but the prize is a much better service and a station that is much more fit for purpose.

I am grateful to the hon. Members in the Chamber and others across the House for ensuring that all parties involved in the reinvention of London Bridge remain really aware of passenger concerns. My officials are in daily contact with Southeastern and Southern. We are all focused on the need to minimise inconvenience and maximise communication to passengers. There are constraints on what we can do, and there are years of work ahead, but I am determined that the unprecedented investment that we are making right across the country will be seen and felt as benefits for passengers as soon as possible.

[Heidi Alexander]

On the services that will run on the Thameslink route once the work at London Bridge has been completed, can the Minister guarantee that the lines out to south-east London that run through Lewisham and onwards will have extra capacity—longer trains?

[Claire Perry]

I will double-check the timing of that; it is part of the Thameslink programme. It is an addition, as the hon. Lady knows, to bring more rolling stock and longer trains right across the network, but I will check.

[Jim Dowd]

This is the point that I wanted to make. The Minister will be aware that Southern has cancelled all the peak-hour evening services from London Bridge to West Croydon and is encouraging people to use Overground instead. Actually, it is encouraging them to go on to Norwood Junction and then go back to the station that they originally wanted to get to. That is now causing severe overcrowding on the Overground service, so will she look into it?

[Claire Perry]

The hon. Gentleman is aware that that is a temporary reduction in the service, designed to let the new timetable, which is more disruptive for Southern operations rather than Southeastern, bed in. The hope is that those services will be restored as soon as possible. I am very aware of the concerns.

Let me put it on the record that all of us realise that many people at London Bridge station are working very hard on a daily basis to deal with the disruption. These are people on the front line—operational staff. We would all like to pass on our thanks to everyone out there who is trying to maximise convenience for passengers.

[Mr Philip Hollobone (in the Chair)]

The debate has come in a few seconds early, so it will be my job to suspend the sitting until half-past 2 this afternoon.