Oral Answers to Questions Debate

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Department: Department for Transport

Oral Answers to Questions

Jessica Morden Excerpts
Thursday 5th March 2015

(9 years, 9 months ago)

Commons Chamber
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John Hayes Portrait The Minister of State, Department of Transport (Mr John Hayes)
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Every meeting I have had with my hon. Friend has been a joy, as was the one yesterday. I have diagrammatic and photographic representations of the issue he raises, which I will deliver to you, Mr Speaker, and make available to Members on request. I will send officials not only to look at the matters we discussed yesterday, but to look at the matter my hon. Friend raises today, to see what can be done, but I have to say I think we should act in accordance with his recommendations, because I know he always champions his constituents’ interests.

Jessica Morden Portrait Jessica Morden (Newport East) (Lab)
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T4. Fare evasion is obviously a serious issue for the rail industry, but I have seen a number of recent instances where train companies have over-zealously pursued minor cases against constituents who have either been given the wrong information or might have made an innocent error. What is the Minister doing with train companies such as Arriva to ensure that there is clarity for travellers and to make sure that the rules are applied reasonably?

Claire Perry Portrait The Parliamentary Under-Secretary of State for Transport (Claire Perry)
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The hon. Lady raises an important point. I recently launched a public consultation on exactly this matter, and I have urged the train companies to pursue such cases where necessary—where there is genuine fare evasion—but to be much more sensible where there are genuine mistakes. She is welcome to make her views and those of her constituents known in that consultation, and I would like to make those changes.