Oral Answers to Questions
Meg Hillier Excerpts(3 weeks, 3 days ago)
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Matthew Pennycook
I thank the hon. Gentleman for that question, and I am sorry to hear about Paul’s experience with that particular property management company—an experience that will, I know, be reflected in the experiences of many others across the country. There are two existing routes to redress in such circumstances, the property redress scheme and the property ombudsman scheme, to which people can submit complaints. I will happily write to the hon. Gentleman to set out in full the various sources of advice and support and the avenues for redress that his constituent might pursue before we bring in more fundamental changes to the regulation of the sector.
Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
I should draw the House’s attention to the fact I am a leaseholder subject to service charges, as are hundreds of my constituents. There is very often a real lack of transparency and accountability from service providers. Bills are not very clear, and it takes quite a lot of effort to understand them. The Government could regulate, but will the Minister use his convening powers to encourage service providers to do better, prior to discussing legislation that could take a very long time?
Matthew Pennycook
I thank my hon. Friend for that question. I am more than happy to look into what more can be done by convening to get the various interested parties around the table. The Government are committed to implementing the provisions of the Leasehold and Freehold Reform Act 2024, which includes measures to increase the transparency and standardisation of service charges and empower leaseholders in that way.
Temporary Accommodation
Meg Hillier Excerpts(4 weeks ago)
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Josh Babarinde (Eastbourne) (LD)
I am so grateful to have the opportunity to bring the subject of the crisis of temporary accommodation to the House of Commons today. I thank the Minister for her time and attention this afternoon. Having first met at the ballot box in Bethnal Green and Bow in 2019, it is great to meet here again, at the Dispatch Box.
It means a lot to me to raise this issue today on behalf of my constituent Kelly and her family. Kelly is a proud mum of three, wife to Devon, and a fighter. After being served with a section 21 notice by her landlord, Kelly and her family were forced to leave their home. She was determined to find a new home in the private rented sector but faced so many barriers. One was that many landlords required her to find a guarantor whose salary bracket was not one shared by folks in her network. Another was that many landlords demanded six months’ rent in advance. For someone like Kelly who receives universal credit, having six months’ worth of Eastbourne private sector rent in the bank—to pay so much up-front rent—would disqualify her from universal credit in a heartbeat.
Despite pulling out all the stops to find a new home, having been displaced from their previous one, Kelly, her three children and their stepdad Devon have been backed into the corner of homelessness—into temporary accommodation until a longer-term home can be found via the council or the private rented sector. This accommodation is too small to cater to their aspirations and their needs, especially those of Kelly’s awesome teenage son, Joseph. This is a combination that, by its very nature, is temporary and not secure; accommodation that forces families to exist, not live, and that could not feel further from a home. That is not fair. I have taken up Kelly’s case, and my team and I are working hard to support her, but what I find so extraordinary about Kelly is that in the midst of unspeakable hardship she is so often zooming out and reflecting on just how broken the whole system is, and she has been a tireless advocate for reforming it. A week or so ago, she said:
“Josh, take me to Parliament, and we’ll speak about it up there!”
Days later, I secured this Adjournment debate, which enables us to do exactly that.
Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
I thank the hon. Member for securing the debate. It is an important issue, and I agree that it is admirable for someone in such circumstances to pull out and see the bigger picture. To add to that bigger picture, in the borough of Hackney, half of which I represent, the forecast cost of temporary accommodation is £54 million this year, and there are eight primary schools’ worth of children, equivalent to 1% of our population, living in temporary accommodation. I am sure that the hon. Member would agree that the position is unsustainable, and I congratulate him again on bringing it to the attention of the House.
Josh Babarinde
I could not agree more, and I will come to the costs of temporary accommodation later. The hon. Lady knows as well as I do that the National Audit Office described the situation as unsustainable. It needs a resolution, which is why today’s debate is so important.
On securing the debate, I called Kelly, shared the news, and she said in reply:
“What needs to be said is going to be said in the place it needs to be said to the person it needs to be said to. You are the right person to say it, Josh.”
It is therefore so humbling to welcome Kelly and her son Joseph to the Public Gallery. I hope that I am the right person, that I say what needs to be said, and that I do not let Kelly and families like hers down. With her blessing, I have shared some of Kelly’s story today. She is just one of the 117,450 families who are in temporary accommodation in this country right now. That is a 12% rise compared with last year. Heartbreakingly, more than 150,000 children are living in temporary accommodation, which is enough to fill 5,000 classrooms.
Josh Babarinde
I absolutely would encourage that. There needs to be more co-ordination between local authorities, educational settings and health and care settings. Many have advocated for a notification system in order to aid the knowledge of those situations, so that they can be addressed.
The circumstances are devastating, and we hear from hon. Members who have made interventions that that is the case in their patches too. Shelter estimates that more than two thirds of people in temporary accommodation have inadequate access to basic facilities—to cook, for example. Many food banks, including mine in Eastbourne, supply kettle packs, because many families in temporary accommodation are unable to cook or heat the food that they get from a food bank in any other way. Isolation is also a consequence, especially for those who are placed in temporary accommodation miles away from their support networks, or where the rules of their accommodation ban visitors. Most shockingly, according to the Shared Health Foundation analysis of the national childhood mortality database, temporary accommodation has been a contributing factor in the deaths of 42 infants since 2019. We cannot go on like this.
Not only is that unacceptable on a human level, but as I said earlier, the National Audit Office has been clear that the situation is unsustainable for local authorities—especially mine in Eastbourne. In my hometown, the number of families in temporary accommodation has doubled since 2019. That, combined with our food bank becoming the busiest Trussell Trust food bank in the country—it distributed more food parcels per head than any other in the UK—led to my campaign to declare a cost of living emergency in Eastbourne. It was the first place in the UK to do so, and that unlocked emergency support for those struggling most.
The surge in temporary accommodation led to the financial cost to the council jumping from £2.2 million in 2019 to the £5 million projected for this year.
Dame Meg Hillier
I thank the hon. Gentleman for his indulgence in giving way again. He is right to cite the National Audit Office’s excellent work to shine a light on the issue. Does he agree that if we turned those many millions spent on temporary accommodation into money spent on good-quality affordable social housing, we would go a long way towards solving this problem?
Josh Babarinde
The hon. Lady has a crystal ball, because she has again pre-empted something I will say later. I absolutely agree, and I commend her work in her former role as Chair of the Public Accounts Committee, which I know took a deep interest in this matter.
Costs in Eastbourne have skyrocketed. In fact, the council has said that 49p of every £1 that the council collects in its share of council tax is currently spent on temporary accommodation. As a result, Eastbourne borough council has been forced to consult on incredibly tough saving decisions to avoid issuing a section 114 notice, and the picture is similar in other councils.
James Asser
The hon. Lady makes a valuable point. The figures are hard to believe; sometimes I have to check that I have not misread them or added a zero. As she highlights, the issue affects councils across the country and seriously adds to their financial problems. This is clearly unaffordable and unsustainable, even in the short term. We desperately need support, so that we can deal with the impact on councils’ budgets; they face huge pressures already.
As the hon. Member for Eastbourne pointed out through the example of Kelly, his constituent who is in the Public Gallery, the issue is the impact on families. Since the cost of living crisis began, when the supply of temporary accommodation slumped and demand soared in my borough, my advice surgery has seen a massive increase in casework. People have come to see us who have been living for months in a hotel room—a perfectly decent hotel room for someone staying three or four days, but not for a family of four or five people for months on end. They are living in a single room without cooking facilities. The impact on the parents’ mental health and the children’s physical health and educational opportunities was really quite serious. It is difficult to deal with the sheer numbers.
Dame Meg Hillier
I thank my hon. Friend and neighbour for giving way. I am old enough to remember when bed and breakfasts were commonly used for households who could not get permanent accommodation. That was rightly dealt with because it was a scourge on modern society. Does my hon. Friend agree that we are now slipping massively backwards because of the numbers he outlined, and that we need to find a quick solution, in order to support our constituents?
James Asser
My hon. Friend is exactly right. We have gone back from people in temporary accommodation living in flats to hotels being the only option. My council is desperately seeking alternative solutions, but the sheer scale of the problem makes that very difficult. As a fellow east London MP, the Minister will understand the problem and the issues that we face. I ask the Government to look urgently at financial support in the short term, so that we can try to deal with the immediate crisis, but we also need a long-term solution—a financial solution to help councils through these difficulties, and a long-term solution, a way to build social housing. My council is one of those pioneering the building of new social housing, but in the grand scheme of things, we are effectively talking penny packets, given the scale of the issue that we need to deal with.
I appreciate that we inherited this crisis. It has been exacerbated by the cost of living crisis, and seriously exacerbated by the difficulties that councils have faced as a result of the funding settlements that they have had over the past 10 years. They are juggling 10 years of austerity and the cost of these problems. However, it is a crisis that we have to deal with. I am confident that we can, but it is clearly something that we have to tackle as a matter of urgency, not just for the sake of our councils’ budgets, but to help the people who most need help.
Rushanara Ali
The hon. Member has highlighted some really important issues affecting the private housing sector—costs and supply—and the impacts that they have in different areas. I will come on to the action we have already started taking to make headway on those issues.
As we have heard, homelessness and rough sleeping have dramatically increased. In England, homelessness is now at record levels. In March this year, more than 117,000 households, including over 150,000 children, were living in temporary accommodation. In the hon. Member for Eastbourne’s constituency, on 31 March, 373 households and 419 children were living in temporary accommodation. It is shocking that children and families in this country in the 21st century are without a permanent place to call home, and have to live in horrific conditions where temporary accommodation is not of a decent standard. We all know of cases where that is deeply problematic.
Dame Meg Hillier
I am very pleased that my hon. Friend is in this post, because she understands the real issues. We have this ridiculous situation where families in my constituency in east London are being sent to other parts of the country, putting pressure on the housing markets and causing issues there. This vicious circle is costing the taxpayer—and households, our schools and our communities—dear. I am sure that she is moving on to what solutions may be available, and she has our support in finding those.
Rushanara Ali
I am incredibly grateful, and my correspondence box is piling up with the mix of issues that my hon. Friend points to. We need to work collectively to tackle these issues, because unless we deal with them in the round, one area’s issues will be transferred to another, which I know is not the answer. We need to address those issues, but it will take some time for us to gather the evidence and work with Members to tackle barriers.
Building Safety and Resilience
Meg Hillier Excerpts(2 months, 1 week ago)
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Rushanara Ali
I thank my hon. Friend for his work on this matter. I served on the Communities and Local Government Committee under his chairmanship many years ago and learned a great deal from his work. The Government have committed up to £400 million in grant funding for the removal of Grenfell-style cladding in the social sector, and social housing landlords can apply for the grant schemes in particular circumstances, but we are working with regulators and the sector to ensure that social landlords assess the progress of remediation work. There is much to do, and I look forward to working closely with him on that and the wider agenda.
Since 2017, some progress has been made, including the Building Safety Act 2022, which Labour supported. But what is clear is that the speed of work to fix unsafe cladding is not fast enough. The recent fires in Dagenham and Slough underlined the vulnerabilities that persist in our built environment. Since coming into office, we have met regulators and other industry partners to press for action to make buildings safe. We are contacting all metro mayors in England to ask for their support in driving forward local remediation acceleration plans, working in partnership with regulators.
Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
I congratulate my hon. Friend on her appointment, which, in trying to put right these wrongs, is to one of the toughest jobs in Government. I wish her all the best.
One of the things that would help is to improve the skills throughput in the construction industry. In my constituency, only one large block has had its cladding completely removed, and that started five years ago—it has taken that long to deal with it—so those that have had no work started are way behind. One big brake on that is skills in the construction industry. What are the Government doing to improve and enhance skills in that sector?
Rushanara Ali
I thank my hon. Friend for her intervention on this really important agenda. I will say more about the remediation action plan and our response. The Prime Minister committed to making sure that we respond to the recommendations of phase 2 within six months, and we will certainly be looking at those recommendations. The point she makes, which is very important, has been raised with me over the past few months. I am also familiar with those concerns as I raised them myself when we were in opposition.
I turn to enforcement action. Our message to building owners is clear: those who fail to make their buildings safe will face enforcement action. The funding is there: the Government have committed £5.1 billion to remove dangerous cladding, and industry is providing the rest. All blocks of residential flats above 11 metres now have access to a scheme to fix unsafe cladding. Qualifying leaseholders are protected by law from crippling bills for historical safety defects.
As the Prime Minister made clear in his speech in the House last week, we will take the necessary steps to speed this up. We are willing to force freeholders to assess their buildings and enter remediation schemes within set timetables, with a legal requirement to force action if that is what it takes to tackle industry intransigence. As I mentioned, we will set out further steps on remediation this autumn.
Rushanara Ali
The evidence shows that the risks tend to be in the high rise, and that has been the focus, but there are arrangements to ensure that lower-rise buildings with safety issues are addressed. We need to look at these issues in the round. It is important that we do not miss anything, but in the Department’s work so far, the bigger risks have been in the higher rise. I take the hon. Member’s point, and where there are issues with lower-rise buildings, we are very much willing to look at how we provide support.
Dame Meg Hillier
My hon. Friend is being generous in giving way to Members across the House. As she said earlier in her remarks and just touched on again, sometimes recalcitrant developers are really reluctant to pay and do not engage with residents. There is a danger that those residents will be left at the bottom of the heap as they compete for skills, products and so on. I am sure she is mindful of that, but is she able to give those residents any comfort about the pressure the Government can put on those recalcitrant developers, to help get on with the work and make them pay later?
Rushanara Ali
Having dealt with such cases in my own constituency, I am very aware of the challenges. The Prime Minister made it clear that if further action is needed we will take it, but we will use the existing laws and the powers we have to take action now. I assure my hon. Friend that officials are working closely with Members of Parliament to support them and their constituents, to ensure that action is taken. I hope that I can meet colleagues regularly to support them, with officials, to ensure that those who are intransigent do the work that they are required to do. We will take action, and we will work with Members to ensure they get the support they need.
In response to the recent fires in Slough and Dagenham, the Government are supporting local teams to assist those affected. Firefighters also attended a fire in my own borough—a high-rise building in Blackwall. I am very grateful to emergency workers for their bravery and quick response to those and other incidents. Following the fire in Dagenham, at a roundtable of regulators and partners the Deputy Prime Minister made clear that fixing unsafe buildings must happen faster.
Members across the House will share our resolve in wanting the findings of the Grenfell inquiry to be a catalyst for change. I want to assure the House that we will hold a further debate on the Grenfell inquiry report in the autumn, which I know many Members will want to contribute to. It will be an opportunity for them to share their insights, to discuss the specific recommendations that have been made and to work with us to bring about the change that is urgently needed. In the meantime, we will support the Metropolitan police and the Crown Prosecution Service as they complete their investigations and bring prosecutions.
This is about delivering justice and accountability, but it is also about treating everyone, regardless of where they live, with respect. In that spirit, we are listening to those affected. We are engaging with residents, local authorities, housing associations and others in the fire safety community to ensure that our policies and actions reflect the concerns of those affected. We are setting an expectation of industry to ensure that residents are listened to, protected and have peace of mind that action to make their homes safe is a matter of priority and taken seriously. Looking to the future, we will ensure that the security, health and wellbeing of residents and their wider communities will drive our mission to build 1.5 million new homes over this Parliament.
We will never forget the Grenfell Tower tragedy on that night in June 2017. Over the past seven years, the bereaved, survivors and the immediate Grenfell community have campaigned relentlessly to protect their fellow citizens, despite their personal loss and pain. As the Prime Minister said, in the memory of Grenfell we will change our country and we will bring the full power of Government to bear on this task, because that is the responsibility of service and the duty we owe to the memory of every single one of the 72 lives lost.
Oral Answers to Questions
Meg Hillier Excerpts(2 months, 2 weeks ago)
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Rushanara Ali
I know the hon. Gentleman did a great deal of work on this agenda in the last Parliament. This week, more than seven years after the Grenfell tragedy, the community will receive the public inquiry’s final report, and I hope its findings will help to provide the truth that the bereaved and survivors deserve. The Dagenham fire, to which the hon. Gentleman refers, must have had a traumatic impact on those people, as well as on the affected residents.
Today we have published a written ministerial statement setting out our actions in relation to the outstanding phase 1 recommendations of the Grenfell inquiry, and further work is under way to ensure that we can accelerate the work to make buildings safe. I look forward to working with the hon. Gentleman on this agenda.
Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)
Hundreds of my constituents live in leasehold properties with problems. I should declare for the register that I live in a leasehold property, although my developer funded the full cost of cladding removal. There is still a very long wait for those who are not yet in the queue, and one brake on delivery is the lack of skilled people in the construction industry. What work is my hon. Friend doing with other Departments to make sure that we develop the skills we need? Seven years after Grenfell, we still see some buildings where work has not started, so we do need to put our foot on the accelerator.
Rushanara Ali
This is a very important area and we are absolutely committed to increasing the skills and competence within the sector. The industry has actively responded to Dame Judith Hackitt’s challenge, but there remains significant work to be done to upskill industry members and prepare for the new regime. The Department and the Building Safety Regulator will support industry as they identify skills and capacity gaps, provide relevant training and set up accredited competence schemes. I look forward to working with colleagues who will all have an interest in speeding up remediation work and improving capacity in the sector.