(2 years, 8 months ago)
Commons ChamberI thank my hon. Friend for raising this matter, and I am sure that BEIS Ministers will have heard him loudly as well. It is absolutely right that we have boosted the secondary legislation, which boosts the rights of workers by quadrupling the available aggravated breach penalty used in employment tribunals, but it is right too that he and I work with my colleagues to make sure that employers—and the experience at work—are better, because they need to be.
We take all fraud very seriously and have a wide range of measures in place, supported by £613 million of additional funding. Our integrated risk and intelligence service co-ordinates the detection of, and response to, fraud risks from identity fraud, including threats from organised criminals. We will continue to do all that we can to track down fraudsters.
I am grateful for the Minister’s answer. I was contacted by my constituent, Dr Ralph Mitchell, after he was contacted by a debt collection agency on behalf of the DWP for a £1,500 outstanding debt. He has never taken UC or made any form of claim before. He rang the Department and, after many phone calls, was unable to have the debt removed. He was told that he was a victim of identity theft. It took the involvement of my office and myself to get that resolved. What are we doing to prevent identity theft, and what is the Department doing to make sure that the communications with those who fall victim to it are sorted out as swiftly as possible?
(3 years, 3 months ago)
Commons ChamberI hope the right hon. Gentleman will direct that person to go and have a chat with the work coach. I do not know the status of that individual, exactly what paid employment they are in right now or their situation with childcare, but I remind him that 85% of the cost of childcare can be claimed by people on universal credit. One of the directions we want to encourage individuals to go in is to go and talk to their work coaches so that we can help them get on in life and be more prosperous.
The Department’s focus on 50 PLUS: Choices, alongside our plan for jobs, provides funding to ensure that more people of all ages get tailored support. That includes programmes such as the job finding support service, job entry targeted support and the restart scheme, to help them find work. That is in addition to the Department’s train and progress and sector-based work academy programmes, to help people gain confidence, skills and job-specific qualifications, and to progress into employment.
Bosworth and the east midlands have a fine tradition of automotive logistics. One of the biggest problems is that that is the area changing most rapidly in keeping up to date with skills, which puts pressures on employers to have those skills. What are the Government doing to ensure we are equipped to move into the green era and deal with the automotive nature of the logistics sector, as we go forward over the next 10 years?
A green recovery presents a significant opportunity for UK workers of all ages to benefit from increasing employment opportunities, including those clean growth sectors. The DWP is supporting people into green jobs as the sector grows, through work coach interventions that will ensure that jobseekers are able to develop skills to match the changing needs of the local labour market and their own aspirations.
(3 years, 5 months ago)
Commons ChamberThe hon. Member has been an absolute superstar in her role as the chair of the all-party parliamentary group for disability. She organised a brilliant event to incentivise, encourage and cajole MPs from across the House to lead by example by signing up to be Disability Confident employers, and we saw a huge increase in the number of MPs who are signed up. She is absolutely right to keep pushing, because collectively we can make a difference, and she has personally led on that.
The Department has taken huge steps to reduce and minimise fraud and error during the last 12 months. We have introduced a range of measures, including optimising digital capability, expanding our integrated risk and intelligence service and policy functions, developing prepayment risking techniques and introducing a prepayment enhanced checking service for high-risk claims.
I am grateful for the Minister’s answer. Of course, errors are inevitable in such a large system, be they errors with overpayment or underpayment. Apart from trying to stop that, the key thing is to make sure that they are communicated clearly and resolved swiftly, so what is his Department doing to ensure that this is the case?
My hon. Friend is absolutely right: we want to see issues resolved as quickly as possible. I would stress that the vast majority—around 95%—of payments are paid correctly, and the Department has processed over 4.3 million new universal credit claims since March 2020. The priority has been to get money to those people who need it desperately as quickly as possible. To do that, we streamlined some of our normal checks, but we are currently revisiting any high-risk claims that we paid during the covid-19 trust and protect period. I would of course be very happy to meet my hon. Friend to talk about this issue in more detail.
(4 years, 3 months ago)
Commons ChamberWe have had unprecedented Government intervention since we headed into the coronavirus crisis. Last week, I met G20 Ministers looking to learn from what we have done in the UK and, above all, learn about our next stage, which is our plan for jobs and the forthcoming £2 billion kickstart scheme. This is about moving forward, not holding people back or in suspended animation.
My hon. Friend asks an important question about our work with the business community and across the Government. The DWP has been an integral player in the development of the plan for jobs. Together with my right hon. Friends the Secretaries of State for BEIS and for Education, we have had several roundtables with the business community and others to ensure that people who are looking to enter employment can develop skills and have additional funding, going down the apprenticeship or traineeship route, as well as kickstart. I am also in regular discussions with other Cabinet colleagues on the creation of new opportunities wherever possible.
(4 years, 9 months ago)
Commons ChamberI thank my right hon. Friend for raising this issue. I know that other Members across the Chamber will have met constituents around this issue, as indeed I did on Friday. There are over 5 million people who are self-employed at the moment, with a huge amount of people coming into this area, which we are trying to boost, as I mentioned earlier. I am sure that as we go into the Budget, the new Chancellor will be listening to her very carefully.
Reducing end-to-end customer journey times for PIP claimants is a priority for the DWP. We continue to work closely with both assessment providers, amending and refining current processes.
Constituents in my patch of Bosworth can face up to 42 weeks for clearance of their case—that is, processing and determining the tribunal hearing either in Leicester or Coventry. The national average is 30 weeks. What steps can the DWP and the Ministry of Justice take to ensure that the process is swift and that claimants are kept up to date during this time?
Her Majesty’s Courts and Tribunals Service has developed a new digital system, and it is increasing the number of judges. This goes hand in hand with our changes to the mandatory reconsideration stage whereby we are proactively contacting claimants who are seeking to appeal their decision to see whether we can help to identify additional written or oral evidence to correct the decision at that stage, reducing the number of claimants who then need to enter the independent appeal process.