Child Support Collection (Domestic Abuse) Bill Debate

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Department: Department for Work and Pensions
Friday 28th October 2022

(1 year, 6 months ago)

Commons Chamber
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Peter Gibson Portrait Peter Gibson (Darlington) (Con)
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It is a privilege to be called to speak for the third time today and to be able to support my hon. Friend the Member for Hastings and Rye (Sally-Ann Hart), who is also my very good friend, on the Second Reading of her hugely important Bill. As I said earlier, I know only too well the privilege of doing well in the ballot for private Members’ Bills, but I also know the difficulties of guiding a piece of legislation through the House. As my Bill progressed through the House I was honoured to have the support of colleagues across the House, and I am delighted to support my hon. Friend and her Bill.

Violence against women and girls is rightly a key focus for the Government and for everyone in the House. That was detailed in the recently published “Tackling violence against women and girls” strategy, which builds on a long heritage of legislation introduced by Conservative Governments, including the Children Act 1989, the Protection from Harassment Act 1997, the Protection of Freedoms Act 2012, the Modern Slavery Act 2015 and the Domestic Abuse Act 2021, all of which contained steps and measures to protect people.

Luke Evans Portrait Dr Luke Evans
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It is all very well having legislation in place, but it is really important that we have the financial backing to enforce it. Does my hon. Friend welcome the £230 million from the Conservative Government to do exactly that?

Peter Gibson Portrait Peter Gibson
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I am grateful to my hon. Friend for making that important point. He has made it clearly and it is on the record, and I welcome that investment.

As I have served on the Women and Equalities Committee and the Domestic Abuse Bill Committee, and I engage regularly with my local police, domestic abuse refuge and the night-time economy—including my shift last week at the newly established Number Forty night-time hub in Darlington—I am only too aware of the need for society to do more to protect people. I am therefore grateful to all hon. Members who are taking part in today’s debate.

Domestic abuse is a crime. It is perpetrated in the privacy of a place where everyone should feel safe by those who exploit and abuse their position. It is right that we do all that we can to restore a position of trust and safety for victims, and protect and support children who are witnesses to domestic abuse and punish and rehabilitate the perpetrators. Domestic violence as a crime has both an instant impact and a long tail of consequences, putting pressure on our charities, local authorities, schools and prisons. At the root of this crime is the perpetrator, wreaking havoc on a partner and often children too, creating huge costs to our society both in money and in impact.

Antony Higginbotham Portrait Antony Higginbotham (Burnley) (Con)
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An incredibly sad part of the covid-19 pandemic was the increase in domestic abuse. I still meet my local police force, but during the pandemic when I met it and discussed the issues that it was dealing with, domestic abuse was always high up the list. Will my hon. Friend join me in thanking the local organisations that we all have in our constituencies, such as Safenet and Lancashire Women in my constituency? We could all probably name-check organisations that do a great deal of work in this area.

Peter Gibson Portrait Peter Gibson
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My hon. Friend makes an incredibly important point about the work that was done in the covid lockdowns. I, too, regularly met my local police force to discuss that issue, and it is right that we do all that we can in Parliament to highlight that.

I want to pay tribute to all those charities and community groups that work to support victims of domestic abuse—for example, Family Help, an independent refuge charity in my Darlington constituency that has done incredible work over the past 45 years. I wish it well for its fund-raising event in Darlington tomorrow evening. I firmly welcome the fact that the Domestic Abuse Act 2021, for the first time, established a cross-Government statutory definition of domestic abuse, to ensure that domestic abuse is properly understood, considered unacceptable and actively challenged across statutory agencies and in public attitudes. Domestic abuse is abhorrent, but regrettably I doubt that there is anyone across the House who has not heard a constituent’s story about the abuse that they have suffered. Indeed, since being elected, I have met numerous victims of domestic abuse, each with a moving personal story of their ordeal. All too often, the abuse continues after a relationship ends—something that this Bill seeks to tackle.

The Bill is hugely important, as it will take further steps to protect people who use the Child Maintenance Service and will complement the work that we have already done. I welcome the changes that it would make to the system of payments. At this juncture, I would like to ask the Minister to address in his summing up a point not specifically covered in the Bill—namely, how the banking system is abused by perpetrators as a form of abusing victims. It will be interesting to hear what discussions the Government are having with the banking sector to tackle that particular issue.

I welcome the fact that the Child Maintenance Service has substantially strengthened its procedures and processes to support customers who are experiencing domestic abuse. In particular, it has introduced a programme of domestic abuse training that has been designed for and delivered to all CMS caseworkers. This training takes the form of recognising that domestic abuse takes different forms, including physical, psychological, emotional and financial abuse.

Anna Firth Portrait Anna Firth
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Does my hon. Friend agree that lack of money and fear of living in poverty due to lack of support prevents a lot of women from leaving a domestic abuse setting in the first place, and that the measure is, therefore, absolutely essential to giving women the freedom to be able to make that first step?

Peter Gibson Portrait Peter Gibson
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I am grateful to my hon. Friend for that intervention. It is clear to all of us with any knowledge of domestic abuse that perpetrators use the tool of coercion and financial control in all sorts of forms against victims.

In autumn 2021, the Government commissioned an independent review of ways in which the child maintenance system supports survivors of domestic abuse. The review was completed in April 2022 and its findings are now being considered. Could the Minister provide a timeframe for when we might be able to expect the Government’s response?

Child maintenance payments are key to reducing the net number of children living in low-income households, through both family based arrangements and Child Maintenance Service arrangements. It is estimated, as we have heard, that there are 2.3 million separated families in Great Britain, comprising 3.6 million children. Some 60% of those separated families have a child maintenance arrangement; two thirds are non-statutory and one third statutory. Some 846,300 children are covered by Child Maintenance Service arrangements, with 526,000 of them covered through direct pay arrangements, and 298,000 through the collect and pay service. The number of children covered by Child Maintenance Service arrangements also increased by 26,300 between March and June 2022.

The Child Maintenance Service manages cases through two service types: direct pay and collect and pay. In direct pay cases, the Child Maintenance Service calculates how much maintenance should be paid, and the paying parent pays the maintenance to the receiving parent directly. For collect and pay, the Child Maintenance Service calculates how much maintenance should be paid, collects the money from the paying parent and pays it to the receiving parent. There are collection charges for the use of the collect and pay service—20% on top of the liability for the paying parent, and 4% of the maintenance received for the receiving parent. Under current legislation, direct pay is the default option unless both parents request collect and pay or the receiving parent requests collect and pay and the paying parent is deemed unlikely to pay by demonstrating an unwillingness to pay their liability. This is so that paying parents have the option to not incur additional charges should they pay in full and on time. This applies to all cases irrespective of any other personal circumstances between parents, including domestic abuse. By requiring receiving parents who are the victims of domestic abuse to use the direct pay service, the current system in place for child maintenance forces them to have continued contact with their abuser, increasing the harm and risk posed to victims of domestic abuse.

Domestic abuse services have reported examples where Child Maintenance Service staff have asked a victim or survivor of domestic abuse to try to put direct pay arrangements in place first, before asking for intervention by the CMS. Refuge has also reported that CMS staff have asked victims or survivors of domestic abuse to try to find out details of their abuser’s earnings and workplace themselves, which carries a significant risk by forcing the victim to have contact with their abuser.

It is absolutely wrong that under current legislation a paying parent who has been abusive towards the other parent can refuse the collect and pay option, meaning direct pay must be used. Direct pay gives the abusive parent access to the abusee’s bank account details, allowing abusers the opportunity to use the banking system to continue their abuse through harassment using payment.

Chris Clarkson Portrait Chris Clarkson (Heywood and Middleton) (Con)
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My hon. Friend is making an extremely powerful speech.

Chris Clarkson Portrait Chris Clarkson
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Mr Deputy Speaker, you just can’t have too much of a good thing.

My hon. Friend is making a powerful and relevant speech. On the payment arrangements for collect and pay, the payer has to pay 20% but the recipient has to pay 4%. Does my hon. Friend agree that the arrangement should perhaps be looked at more thoroughly, so if somebody is forced to use this arrangement because of the bad behaviour of the other party, they should not be liable for that extra 4%?

Peter Gibson Portrait Peter Gibson
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My hon. Friend makes an important point, and I am sure the Minister will, having heard him, address it in summing up.

To return to the use of the banking system as a means of perpetrating abuse, I have worked with a number of banks on this and know that many are working on ways to stamp it out. Abusers can also use non-payment and deliberate payment on irregular days to interfere with means-tested benefit entitlements. No victim or survivor of domestic abuse should ever be told or forced to contact their abuser; it is unquestionably a moral wrong.

I understand that these issues have been a source of controversy since the inception of the current CMS and the introduction of the direct pay service and charging, and the Bill will bring a long overdue and welcome change to the system. I am also glad that the Bill will extend not only to England but to Scotland and Wales, providing consistent protections to victims of domestic abuse across Britain. It is regrettable, however, that the current suspension of the Northern Ireland Assembly means it has not been possible to extend the protections to the entirety of the United Kingdom.

Luke Evans Portrait Dr Luke Evans
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I want to stress the importance of cross-border unity across the United Kingdom on this issue, so perpetrators cannot hide in one jurisdiction from another.

Peter Gibson Portrait Peter Gibson
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I agree wholeheartedly with my hon. Friend.

My hon. Friend the Member for Hastings and Rye has introduced a highly commendable Bill, putting further steps in place to right a wrong that has existed in CMS payments since inception, and providing a further level of protection to some of the most vulnerable in our society by preventing abusers from further torturing those who have escaped from a cycle of abuse through the CMS.

This Bill clearly commands cross-party support and I offer my sincere thanks to my hon. Friend for bringing it forward. I wish her well as she continues to guide it through its legislative process and hope to see it pass all its parliamentary stages and make its way on to the statute book.

Nigel Evans Portrait Mr Deputy Speaker
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I call the shadow Minister.

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Tom Pursglove Portrait Tom Pursglove
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My hon. Friend asks a very good question, and I am keen to obtain an answer for him on that point. He will appreciate that I am only a few hours into the role and this is quite an involved question but, of course, he raises an important point. I will make sure he receives a full response following this debate.

The CMS also ensures that there is no unwanted contact between parents, and it provides information on how parents can set up a bank account with a centralised sort code so they cannot be traced. The application fee is also waived for victims of domestic abuse, and CMS caseworkers can provide information to our customers on a number of specialist domestic abuse organisations.

In recent years, the CMS has strengthened its domestic abuse training to ensure that caseworkers are well equipped to support parents in vulnerable situations. However, the domestic abuse landscape is always evolving and we are, of course, ready to listen to feedback from customers, customer representatives and stakeholders on this sensitive area. We already engage regularly at ministerial and official level with MPs, interested parties and the domestic abuse commissioner, and we will continue to do so.

In the autumn of 2021, the Department commissioned an independent review of the way in which the CMS supports survivors of domestic abuse. The review was conducted by Dr Samantha Callan, who is a leading expert on domestic abuse. The review has now completed and is with the Government for consideration. We welcome the opportunity to learn lessons and take whatever practical steps we can to help separated parents who have experienced abuse to set up safe maintenance arrangements.

My hon. Friends have spoken about the importance of this Bill, but I would like to explain why the Government support it and see the need for it to be enacted now. The CMS manages cases through one of two service types: direct pay or collect and pay. For direct pay, the CMS provides the calculation and a payment schedule. The payments are arranged privately between the two parents. Just to be clear, if necessary this can be done without the parents having any direct communication. For collect and pay, the CMS calculates how much maintenance should be paid, collects the money from the paying parent and pays it to the receiving parent. Under the current legislation, as my hon. Friend the Member for Hastings and Rye said, direct pay is the default option unless the paying parent agrees to use collect and pay or demonstrates an unwillingness to pay their liability. With collect and pay, paying parents pay an extra 20% on top of their liability, so cases are generally moved to collect and pay only when the paying parent is non-compliant.

There are some limited circumstances in which requiring a receiving parent to continue to manage relations directly with the other customer in their case seems inappropriate. I know that the CMS has experience of such circumstances and is keen to give customers the best service it can, but is bound by the current rules. The Bill will directly address the situation. It will allow a CMS case to be placed with the collect and pay service when either parent applies for it on the grounds of domestic abuse and when there is evidence that that is the right thing to do in their case.

Normally, it is only the receiving parent who can request a move of their case to collect and pay, on the basis that they are not receiving their payments. However, we recognise the importance of supporting any parent who is a victim of domestic abuse. Whatever their role in the case, either a receiving or a paying parent will therefore be able to request collect and pay.

To enable that, the Bill will provide the Secretary of State with the power to make secondary legislation setting out the details of circumstances in which the power can be used. That legislation will deal with the types of domestic abuse evidence that the CMS will accept in determining whether those circumstances apply in a particular case. The House will have the opportunity, which I think is welcome, to scrutinise that secondary legislation. The details need to be in secondary legislation because the evidence requirements may be complex and are likely to change over time as the Government do further work—not only in relation to child maintenance, but right across Government—to ensure we do all we can to minimise the incidence of domestic abuse. The affirmative procedure will be followed so that hon. Members have the opportunity to scrutinise the legislation in this place.

We will, of course, consult widely when formulating our proposals. We will aim to produce requirements that are sensitive to the needs of domestic abuse victims and that have been carefully evaluated and tested before being brought forward.

Given the importance of domestic abuse issues to hon. Members throughout the United Kingdom, I should say a few words about our work with colleagues in the devolved Administrations. I will not mention Northern Ireland, where child maintenance is a devolved issue, except to say that we will be working with Northern Ireland colleagues to ensure that domestic abuse victims are protected throughout the whole United Kingdom. However, I will say a few words about how we will implement the Bill in Scotland, as I know that colleagues who represent Scottish constituencies are keen to be reassured that the Government are considering child maintenance customers across Great Britain in the context of the Bill.

The Bill uses the definition of domestic abuse set out in the Domestic Abuse Act 2021. That Act does not extend to Scotland, where the definition generally used is set out in separate, devolved Scottish legislation. However, for ease of implementation in an area as complex as child maintenance, in which cases frequently fall within more than one jurisdiction in the United Kingdom, the Bill allows for the Act’s definition to apply throughout Great Britain for the purposes of the Bill.

The collection of child maintenance is governed by the same statutory provisions in England and Wales and in Scotland. We are keen to avoid the administrative complexity that could result from different definitions applying in each jurisdiction, but I acknowledge that the legislation will need to sit comfortably alongside devolved legislation dealing with similar issues. We will therefore work with legal colleagues and the Scottish Government to ensure that the policy aim is effectively delivered in Scotland.

Understandably, various colleagues—particularly my hon. Friends the Members for Southend West (Anna Firth), for Hastings and Rye, for Bosworth (Dr Evans) and for Heywood and Middleton (Chris Clarkson)—have raised the issue of charging. Collection charges are applied to all CMS collect and pay cases. The charges are 20% on top of the liability for the paying parent, and 4% of the maintenance received by the receiving parent. Running the collect and pay service incurs costs for the taxpayer. It is therefore reasonable for most parents to contribute towards running an expensive service. However, we recognise that many of the parents whom the Bill aims to support could be among the most vulnerable.

Peter Gibson Portrait Peter Gibson
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May I press on the Minister a point that I raised in my speech? I appreciate that I may be catching him off guard today, but I really think that the Government need to take a strong look at the use of the banking system by others as a means of perpetrating abuse; to work with payment reference services and with the industry as a whole; and to talk to banks to ensure that they do not become a means of facilitating such abuse. If the Minister does not have the knowledge at hand, I would be grateful if he wrote to me on that point.

Tom Pursglove Portrait Tom Pursglove
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I am grateful to my hon. Friend for raising this point about the interaction with the banking system. What I do know is that the CMS ensures that there is no unwanted contact between parents and provides advice on how to set up a centralised sort code for the parent’s bank account so that their location cannot be traced. The service also signposts to charities and support lines that victims can contact for support.

To go back to this point about collection charges, it is important to say that they do not form part of the primary legislation and are set out in secondary legislation. Consideration is being given to exempting victims of domestic abuse in these cases from collection charges. I hope that that gives some reassurance to colleagues from across the House about the fact that that active policy consideration is taking place.

Finally, I wish to touch on the important point from my hon. Friend the Member for Bosworth about detecting abuse. I am happy to provide further information in writing, in the way that I suggested I would earlier. However, I am able to advise now that the CMS has substantially strengthened its procedures and processes to support customers who are experiencing domestic abuse. In particular, a programme of domestic abuse training has been designed and is delivered to all CMS caseworkers. The training takes the form of recognising that domestic abuse can take various forms, including physical, psychological, emotional and financial abuse. Appropriate signposting to domestic abuse support groups takes place and advice is given on contacting the police if necessary. If customers do not feel able to do that, this is about asking whether they are content for the CMS to call the police on their behalf.

The CMS also has a complex needs toolkit for its caseworkers, which includes clear steps to follow in order to support customers who are experiencing abuse. The toolkit is regularly reviewed and strengthened on the basis of customer insight, which is very welcome, because, for the very reasons that he identified, these are important and serious issues. Where domestic abuse happens, we want to see it dealt with swiftly and responsibly and we want to ensure that people are able to access the care and help they need.

In conclusion, this Bill is of great importance to victims of domestic abuse and to colleagues from across the House, as reflected in the debate. They have experience of using the CMS when following up on what has been in their postbag and what they have encountered in their constituency work. I am pleased that the Bill has been introduced and I wish it a speedy passage through this House.