Oral Answers to Questions

Lord Johnson of Marylebone Excerpts

Thursday 5th July 2018 Commons Chamber

[Paula Sherriff (Dewsbury) (Lab)]

11. What steps he is taking to ensure the provision of compensation to passengers affected by recent rail disruption.

[The Minister of State, Department for Transport (Joseph Johnson)]

Recent disruption on the rail service has been unacceptable and the Government have been clear that passengers will be appropriately compensated. Transport for the North has agreed that the special compensation should cover weekly, monthly and annual season ticket holders on the worst affected northern routes who experienced severe disruption before and after the May timetable change.

[Paula Sherriff]

Well, that all sounds very good in principle, but owing to weeks of chaos, cancellations and delays, my constituent, Alex Hodgson, has had to use a significant proportion of his annual leave. He is still being passed between departments at TransPennine Express and has now been offered the equivalent of £1 a day compensation. Despite assurances from the Secretary of State, he and other constituents feel let down and ignored. What will the Minister do about it?

[Joseph Johnson]

Transport for the North has set out high-level details of the scheme, which will enable passengers who have season tickets to be compensated for up to one month’s cash compensation where they have suffered severe disruption. That is in addition to the normal compensation schemes available to passengers through the delay repay mechanism.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

Passengers are experiencing significant delays travelling from west to east on TransPennine Express services, owing to cancellations and other delays. Will the Minister do everything that he can to persuade TransPennine Express to improve these services and to offer proper compensation? Season ticket holders in Yorkshire are getting one week’s compensation, whereas those in the north-west are getting one month’s compensation. That does not seem fair.

[Joseph Johnson]

Transport for the North has determined that passengers on the most severely affected routes, principally on Northern services, will get four weeks’ cash compensation, as my hon. Friend rightly said, and those on the less severely affected routes, which happen to be in Yorkshire, will receive one week’s cash compensation. That is a matter for Transport for the North.

[Lilian Greenwood (Nottingham South) (Lab)]

The National Audit Office revealed that the Minister’s Department has allowed Govia Thameslink Railway to buy out its liabilities for poor performance through to September 2018. The Public Accounts Committee has concluded that the threat to strip GTR of its franchise is not a credible one. What can he do to protect passengers from a continuation of the current appalling performance if the 15 July interim timetable fails to bring stability?

[Joseph Johnson]

Rail operating companies will be held responsible for that portion of performance for which they are responsible and accountable, and that is now under way. The Secretary of State has set in train a hard review of GTR, and at the end of that hard review, all appropriate options will be on the table and available to the Secretary of State and to the whole Government.

[Rachael Maskell (York Central) (Lab/Co-op)]

It was a Labour Government who established the NHS, and today we thank all who have served in it since.

Following the Secretary of State’s statement on the timetable chaos to the House on 4 June, he said in his response to the hon. Member for Cleethorpes (Martin Vickers) that, with regard to compensation, the train operating companies

“will have to meet the cost of that.”—[Official Report, 4 June 2018; Vol. 642, c. 59.]

That is so untrue. It is Network Rail that will be funding the compensation. Last year alone, it paid out £482 million through schedules 4 and 8. Does the Minister agree that, while the operating companies write the cheques, it is the state that pays?

[Joseph Johnson]

The Secretary of State has always been clear that we will review where responsibility lies, and the rail industry will be responsible for undertaking that appropriate compensation to make sure that passengers have the right redress. As Members will be aware, the rail industry is partly in public control through Network Rail and partly run by private operators. Each will pay its fair share.

[Rachael Maskell]

Astonishing. Network Rail paying compensation means that this is coming from the public, so, in effect, passengers will be funding their own compensation for delayed and cancelled trains, for missing exams, for being sacked from their jobs or for lost business revenue—passengers paying their own compensation. How much has the Minister budgeted for to pay compensation for the Secretary of State’s decision to press ahead with this rail timetable chaos, or will he instead cut more Network Rail projects to pay for it?

[Joseph Johnson]

As I have already said, the compensation involves four weeks’ cash compensation for passengers on the most severely disrupted routes on Northern services and one week’s compensation further afield in Yorkshire. Similarly, GTR announced yesterday a comparable package of special compensation for passengers on the most affected Thameslink and Great Northern routes.

[Fiona Bruce (Congleton) (Con)]

12. What progress has been made on improving rail services in Congleton constituency.

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[The Minister of State, Department for Transport (Joseph Johnson)]

With two decades of almost unbroken growth, we have seen rail passenger journeys more than double since the mid-1990s. For the first time since 2009-10, statistics from the Office of Rail and Road show a small decline in rail journeys over the past year, although passenger kilometres have continued to increase.

[Jo Stevens]

Rail passenger usage is falling. Is it any wonder that my constituents in Cardiff Central are giving up on using the trains, when a standard return rail ticket to London for a morning meeting costs £235? With that money, they could fly from our Welsh Labour Government-owned Cardiff airport to Barcelona and back three times and still have change for a taxi home.

[Joseph Johnson]

The Government are conscious of the cost of fares to the travelling public. For that reason, we have ensured that fares have risen at a lower rate than they did under the last Labour Government. The causes of the decline in season ticket numbers are complex. Although the statistics show a fall in journeys made using season tickets, there has been an increase in journeys made using other ticket types over the past year. Factors such as strikes, station closures and weather have had an impact on season ticket use.

[Justin Madders]

After years of campaigning, my constituents in Neston were delighted when they heard that the new Borderlands franchise would include a half-hourly service on the Wrexham to Bidston line. However, that joy was tempered somewhat with the news that the new service might not stop at every station. Given that a frequent and reliable service is vital for the residents of Neston, will the Minister join me in writing to his Welsh counterpart to impress on him the need for this service to stop at every station?

[Joseph Johnson]

I suggest to the hon. Gentleman that he engage the Welsh Government in Wales, who have primary responsibility for specifications to that service.

[Mr Philip Hollobone (Kettering) (Con)]

Given growing demand for rail travel from Kettering, will the Rail Minister ensure that there is more capacity on local train services under the new midland main line franchise?

[Joseph Johnson]

I would be delighted to engage with my hon. Friend on that question. We are investing substantially in midlands services and ensuring that new trains provide extra capacity and reduced journey times.

[Sir Desmond Swayne (New Forest West) (Con)]

The most recent assessment must be that passenger rail usage is down, because people cannot get into London today. Can the Minister tell us why that is?

[Joseph Johnson]

Yes, I can tell my right hon. Friend why that is. There has been a major signalling outage on the Brighton main line service, which has affected services throughout the network. Although this is the responsibility of Network Rail, the situation has affected services substantially on the Brighton main line. That is why we are investing £300 million in this route, with work starting in the coming months.

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[Andy McDonald (Middlesbrough) (Lab)]

May I take this opportunity to convey my very best wishes to the NHS—the greatest social achievement in British history—and also to convey my best wishes and a happy birthday to my hon. Friend the Member for York Central (Rachael Maskell)?

Quite clearly from yesterday’s PMQs, the Prime Minister is clueless about the sharp decline in bus ridership that her Government have presided over. I hope that the Secretary of State has a better analysis of the collapse in rail passenger usage—although I am not holding my breath. Can he explain last month’s figures from the Office of Rail and Road that show the biggest fall in passenger journeys since privatisation? Is he not alarmed that there were 2 million fewer journeys on GTR year on year and millions fewer journeys on South Western Railway?

[Joseph Johnson]

As I said, the decline in passenger journeys is a relatively recent phenomenon. Passenger kilometres continue to grow. It is difficult to determine exactly why we have this decline in season tickets, but we believe that it is due to factors such as strikes and recent station closures. In areas outside of London where there have not been those factors, we have not seen similar declines in passenger journeys.

[Andy McDonald]

Poor, very poor. The fact that the Minister is not more alarmed by this sorry state of affairs will be of great concern to millions of long-suffering passengers. It has never been clearer that there is something very seriously wrong with the railways on his watch, with franchising failure, timetabling chaos, broken promises on investment and people shifting from rail to road. He says that he does not run the trains—which is self-evident, by the way—but, for goodness’ sake, does he not realise that he has to step in and get a grip before our great railway hits the buffers?

[Joseph Johnson]

Labour’s policies of nationalisation would be no panacea for the challenges we face. Indeed, those challenges spring to a very large extent from the publicly owned parts of the rail industry—namely, Network Rail, the part that is in state control. We see passenger interests as best served by bringing together in partnership the very best of the public and private sectors, as the Secretary of State set out in his strategic vision for rail last November.

[Mr Speaker]

A sentence perhaps—Mr Dan Carden.

[Dan Carden (Liverpool, Walton) (Lab)]

Thank you, Mr Speaker.

Northern powerhouse rail would transform rail journeys for passengers in Liverpool, with journey times to Manchester cut to 20 minutes, but it simply cannot happen without the electrification of the trans-Pennine line. So instead of playing party politics with the numbers, does the Minister not realise that his Government will be judged on the major infrastructure projects that they complete?

[Joseph Johnson]

We are just completing the £1 billion investment in the great north rail project, which included significant electrification of the Liverpool to Manchester route. We are now about to embark on the next control period for rail, in which we will spend £2.9 billion on the trans-Pennine route upgrade. This is the single largest enhancement programme across the entire country, representing a third of all such spending.

[Kevin Foster (Torbay) (Con)]

14. If he will make an assessment of the role of the rail network in Devon and Cornwall in supporting the economy of the south-west.

[The Minister of State, Department for Transport (Joseph Johnson)]

The rail network plays a vital part in supporting our economy across the country, including in Devon and Cornwall. That is why we are investing more than £400 million in the rail network in the south-west. This includes a fleet of brand-new trains for services to Devon and Cornwall.

[Kevin Foster]

I thank the Minister for his answer. He will be aware from our recent discussions that there is real disquiet in Devon and Cornwall about the references to it in recent consultation about the future of the CrossCountry franchise. Can he reassure me that there is no intention of ending vital direct services from key locations such as Manchester, Birmingham and Bristol to the heart of south Devon’s English riviera?

[Joseph Johnson]

As I said to my hon. Friend when we discussed this issue a few days ago, the south-west is a vital part of our rail network. I am looking forward to discussing these issues with him further, as well as with the Peninsula Rail Task Force, which I hope to meet next week when I am in Cornwall discussing rail issues. The CrossCountry franchise offers passengers the ability to travel to Birmingham and on to the north-east and Scotland, or they can change at stations en route to connect on to trains that take them to other parts of the country.

[Kerry McCarthy (Bristol East) (Lab)]

The Minister just mentioned the Peninsula Rail Task Force. In the Government’s response to the recommendations in February, they said:

“we will look at improving connectivity between the Peninsula, Bristol and beyond”.

However, as we have just heard, that does not sound like it is happening, particularly with the CrossCountry franchise. Can the Minister explain what is meant by “improving connectivity”?

[Joseph Johnson]

No decisions have been taken on any options for the next franchise. This consultation is a way for us to gather the views of the travelling public and of Members of the House, so that we have the best-informed choice of possible options when we take those decisions.

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[The Minister of State, Department for Transport (Joseph Johnson)]

The Government are committed to investing in infrastructure to support regional growth, and that is why we are addressing under-investment in the north with the biggest investment programme for a generation. The Infrastructure and Projects Authority’s analysis shows that between 2018 and 2021, central Government transport spend per head is in fact highest in the north-west.

[Grahame Morris]

The Transport Select Committee has found that a disproportionate amount of transport funding is being spent in the capital, at the expense of the regions. What steps will the Minister take to close the gap and to specifically address issues highlighted by my hon. Friend the Member for Jarrow (Mr Hepburn), including the “Safe A19” campaign, the Seaton Lane A19 junction improvement and ensuring that east Durham gets a rail halt at Horden?

[Joseph Johnson]

The Government are investing substantial sums in the north—£13 billion in the five years to 2020—and in the next control period for rail, we will invest £2.9 billion on the trans-Pennine upgrade alone. The hon. Gentleman, I am afraid, is factually wrong to say that Government investment per head in London and the south exceeds that of similar investment in the north. IPA analysis shows that for the three years to 2021, the north will receive £1,039 per head, which is £10 more than similar figures for the south of England.[Official Report, 9 July 2018, Vol. 644, c. 4MC.]

[Layla Moran (Oxford West and Abingdon) (LD)]

18. When he plans to make a decision on the preferred route for the Oxford to Cambridge expressway.

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[Gavin Newlands (Paisley and Renfrewshire North) (SNP)]

T5. The east coast franchise is now run with the part publicly-owned London North Eastern Railway, and it is a major transport operation in Scotland. Despite that, the UK Government have not allowed any Scottish Government representation on the board. Will the Secretary of State rethink that, and commit to ensuring that the Scottish Government are represented on that vital piece of infrastructure?

[The Minister of State, Department for Transport (Joseph Johnson)]

The London North Eastern Railway started operations on 24 June. We are in the process of establishing the east coast partnership board, and we will ensure independent representation on that board. We are in consultation with stakeholders across the length and breadth of the line to ensure that their views are taken into account in the management of that new operation.

[Rachel Maclean (Redditch) (Con)]

In Redditch there are only two electric vehicle charging points, but nearby Coventry has 25. Redditchians are just as keen as Coventrians to take advantage of electric cars. What are the Government doing to help them?

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[Bambos Charalambous (Enfield, Southgate) (Lab)]

T8. Many of my constituents have had to endure a consistently poor and wholly unacceptable train service from GTR-Great Northern since the new timetable was introduced on 20 May. Does the Minister agree that the time has come to end the franchise for GTR-Great Northern and allow the Mayor of London to take over the running of the service, so that my constituents can get into London to work, study and get on with their lives without travelling being such an ordeal?

[Joseph Johnson]

The service on GTR’s Thameslink services has indeed been unacceptable. A hard review is under way, which will give the Secretary of State all options when it concludes. With respect to the size of that franchise, the Secretary of State has also indicated that he is open to breaking it up once the Thameslink programme is in place and when that franchise comes to an end in 2021. He has had discussions with the Mayor of London about some services moving to Transport for London.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

We are approaching the summer and traffic will be driving down the M20. I am sure that you, like me, Mr Speaker, will wish to have a speedy exit towards the coast. Will the Minister explain what he is doing on the smart motorways programme on the M20 to ensure not just that it works but that communities are protected from noise?

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[Ian Mearns (Gateshead) (Lab)]

There are some excellent new businesses housed in railway arches on the Gateshead side of the High Level bridge, such as Block and Bottle, Arch Sixteen Café and the Station East Public House, but Network Rail is about to sell off the leasehold for 5,500 arches around the country. Will the Secretary of State meet me and the representatives group, Guardians of the Arches, to discuss proposals that will not ramp up rents for these new businesses and businesses around the country?

[Joseph Johnson]

Network Rail is in the process of managing its estate to ensure it contributes towards housing and commercial development where that is sensible. I would be delighted to meet the hon. Gentleman and the campaign group he mentions.

[Eddie Hughes (Walsall North) (Con)]

Will the Minister update the House on what her Department is doing to investigate the use of distributed ledger technology, such as blockchain, in the maritime sector?

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[Vicky Ford (Chelmsford) (Con)]

On the NHS’s 70th birthday, can I give you the present of a spare badge, Mr Speaker? It is for the NHS, to which my family have dedicated their entire working life.

On the subject of trains, will my right hon. Friend look at extending the delay-repay system to cover the circumstances when our very popular trains are so crowded that people cannot actually get on to them, just until our new trains arrive with the extra seats?

[Joseph Johnson]

We do hold train operating companies to account for capacity in our monthly review of how they are performing under the terms of their franchise agreement, and remedial plans are put in place to address overcrowding when that is found to exist.

[Ged Killen (Rutherglen and Hamilton West) (Lab/Co-op)]

I have written to the Secretary of State about my constituent who had no access to a toilet on a bus replacement service or at any of the stops along the route between Salford and Preston. She is a pregnant woman, and she was forced to wet herself and then sit on the floor of the train from Preston to Glasgow because it was overcrowded and delayed. Does the Secretary of State believe that she should be compensated for that indignity?