Dan Aldridge

The Equality and Human Rights Commission (EHRC) is independent of government. The purpose of the EHRC’s Code of Practice for Services, Public Functions and Associations is to ensure or facilitate compliance with the Equality Act 2010 or an enactment made under that Act. The EHRC has opened its consultation on the draft updated statutory Code of Practice, seeking views from affected stakeholders. We encourage all those affected stakeholders to submit a response to the consultation. We will then consider the EHRC’s updated draft once they have submitted it.

The Government recognises the significant pressures facing pubs, including those in Weston‑super‑Mare, and is taking action to support them.

Through the Zero Carbon Hospitality Trial, 615 small and medium‑sized hospitality businesses are receiving free carbon‑footprinting and energy‑saving advice to help reduce costs. We have permanently lowered business rates multipliers for eligible Retail, Hospitality and Leisure properties, and have introduced a £4.3 billion support package over the next three years to protect ratepayers from increases following the business rates revaluation, with over half seeing no rise in bills.

In addition, we have raised the Employment Allowance to £10,500, meaning 865,000 employers will pay no NICs this year, helping small businesses manage staffing costs.

Ofcom, the independent regulator of telecommunications, has banned inflation-linked in-contract price rises. Since 17 January 2025, all retail telecom providers have been required to set out clearly ‘in pounds and pence’ the price the consumer will pay at the point of sale and be up-front about any increases.

The Digital Markets, Competition and Consumers (DMCC) Act 2024 prohibits unfair commercial practices against consumers, including misleading omissions and actions. The Department is not currently working with regulators regarding the advertising of VAT exclusive prices. The Advertising Standards Agency has provided advice to businesses on advertising prices: https://www.asa.org.uk/advice-online/compulsory-costs-and-charges-vat.html

The Government has set out its immediate priorities for reforming employment law in the Plan to Make Work Pay. The Plan includes a number of measures which may help people manage endometriosis and adenomyosis at work - including making sure people can benefit from flexible working. Our plan aims to deliver change so that people are more able to balance working life with their personal circumstances.

All large and medium-sized companies are already required to report on their material risks within their annual strategic report, including on cyber risk where this is a material risk. Recognising the important strategic role that boards of directors play in risk management, the Government intends to launch a Cyber Governance Code of Practice, and cyber governance training, to support boards in governing cyber risks and building cyber resilience. We will bring forward the draft Audit Reform and Corporate Governance Bill shortly, with which we intend to provide the audit and governance regulator with important new powers and objectives relating to the audit and reporting duties of directors.

Product safety law requires that all consumer products placed on the UK market must be safe. The Office for Product Safety and Standards, in my Department, has a programme of work focused on making sure online platforms, including Meta, are aware of their responsibilities for preventing the supply of unsafe products to UK consumers, and requires them to remove unsafe or non-compliant products made available on their sites.

Exploring solutions for enabling users and institutions to determine what media is real and what is AI-generated is a key part of tackling a wide range of AI risks. The government is examining the robustness of a range of such solutions in this space through the recent Deepfake Detection Challenge.

AI is a general-purpose technology with a wide range of applications, which is why the government believes that the vast majority of AI systems should be regulated at the point of use. In response to the AI Action Plan, the government committed to work with regulators to boost their capabilities. The government has been clear that we will legislate where needed but we will do so on the basis of evidence where any serious gaps are.

The Government recognises that solutions to enable users and institutions to determine what media is real and what is AI-generated can help in tackling a range of AI risks, and are examining the robustness of a range of such solutions in this space.

The Government is also making sure our statute book is ready for the age of AI and its huge opportunities. The Government will update Parliament in due course.

The Online Safety Act creates new duties on online services to tackle illegal content and activity. The strongest duties are to protect children from sexual abuse and exploitation (CSEA) and to stop child sexual abuse material (CSAM) from being shared. The illegal content duties have been in effect from 17 March. Ofcom is the regulator for the regime and has set out steps providers can take including strong automated content moderation and takedown measures. Ofcom will continue to develop their codes iteratively, including additional measures to detect, prevent and remove CSAM.

AI generated content is regulated by the Online Safety Act where it is shared on an in-scope user-to-user or search service and constitutes illegal content or content which is harmful to children. This includes mis- and dis- information where it is assessed to present material harm to a significant number of children. Providers of pornographic content must also prevent children from accessing that content.

Chatbots with functionalities that bring them into scope of the Online Safety Act will be required to comply with the relevant duties including preventing children from encountering harmful content – whether that is real or synthetic.

Cyber security is a priority for the government. We are taking action to protect businesses, citizens and essential services against cyber threats. Last year the National Cyber Security Centre (NCSC) said AI will almost certainly increase the volume and heighten the impact of cyber attacks over the next two years, however the impact on the cyber threat would be uneven. The full report is at https://www.ncsc.gov.uk/report/impact-of-ai-on-cyber-threat .

The Cyber Security and Resilience Bill will require regulated organisations to adopt cyber security measures which protect against a wide range of cyber threats, including AI-enabled threats. Further details on the Cyber Security and Resilience Bill will be published in due course.

Cyber attacks cost the UK economy billions of pounds per year, resulting in serious disruption for businesses and individuals, and disruption to supply chains and public services. Cyber attacks harm confidence and investment in UK technology, while intellectual property can be stolen which has cost billions of pounds to develop. The Cyber Security Breaches Survey [https://www.gov.uk/government/collections/cyber-security-breaches-survey] sets out further details on the impact of cyber threats and we will publish further research on this in due course.

We welcome the clarity that the revised code of practice brings to service providers on navigating the implications of the Supreme Court ruling. While there is no current assessment of the potential impact of the revised code of practice on the tourism industry, the Office for Equality and Opportunity within the Cabinet Office is collating Government feedback for the OEO to provide to the EHRC on their public consultation on the code of practice following the UK Supreme Court ruling on 16 April 2025.

The safety, wellbeing and welfare of everyone taking part in sport is absolutely paramount. National Governing Bodies are responsible for the regulation of their sports and for ensuring that appropriate measures are in place to protect participants from harm, including through adherence to statutory safeguarding guidance.

In order to be in receipt of public funding all sport’s organisations need to be in adherence with the Code for Sport Governance, authored by Government’s Arm’s Length Bodies, UK Sport and Sport England. The code includes provisions in relation to welfare and safety which all organisations are required to adhere to.

Sport England also provides support to the sport and physical activity sector around safeguarding, including funding the Ann Craft Trust and the NSPCC’s Child Protection in Sport Unit.

Student loans are subject to interest to ensure that those who can afford to do so contribute to the full cost of their degree.

The student finance system protects borrowers if they see a reduction in their income for whatever reason, including those on maternity or paternity leave. Student loan repayments are based on a borrower’s monthly or weekly income, not the interest rate or amount borrowed, and no repayments are made for earnings below the relevant student loan repayment threshold. Any outstanding debt, including interest built up, is written off at the end of the loan term with no detriment to the borrower.

A full equality impact assessment of how the student loan reforms may affect graduates, including detail on changes to average lifetime repayments under Plan 5, was produced and published in February 2022, and can be found at: https://www.gov.uk/government/publications/higher-education-reform-equality-impact-assessment.

The government is investing significantly in early education and childcare to ensure sustainability across all providers, including nurseries and childminders. Government spending on funded hours will reach £9 billion next year, rising further over this Parliament, with around 80% of hours funded from September 2025.

To strengthen the sector, the department is supporting local authorities to shape and oversee childcare markets, helping single-site providers grow, and monitoring financial sustainability to maintain stability and transparency. We are also encouraging investment from charities and social enterprises, expanding nursery provision in schools, building stronger school-nursery partnerships, and supporting childminders with monthly payments and recruitment initiatives.

The department values the diversity of the sector and is committed to working closely with providers to secure affordable, flexible, high-quality childcare. Our ambition is for every family to have access to the early education and care their children need, delivering on our Plan for Change.

The Equality and Human Rights Commission (EHRC) is updating its Code of Practice for Services, Public Functions and Associations and is seeking views from affected stakeholders through their consultation which closes on 30 June. We would encourage people to ensure their views are heard by submitting a response to the consultation. The department will then consider the EHRC’s updated draft once they have submitted it.

I refer my hon. Friend, the Member for Weston-super-Mare to the answer of 09 June 2025 to Question 55359.

I refer my hon. Friend, the Member for Weston-super-Mare to the answer of 09 June 2025 to Question 55359.

Ofwat has a primary duty set out in Section 2 of the Water Industry Act 1991 to carry out its relevant functions in the way it considers best to protect the interests of consumers by, where appropriate, promoting effective competition.

There are existing competitive markets in the sector. All businesses in England are already able to choose their water retailer as part of the business retail market. Housing developers also have flexibility over whether they contract with incumbent water companies or 'New Appointments and Variations’. Both of these markets can provide an improved level of service to customers.

The Independent Water Commission makes a number of recommendations intended to strengthen competition within the water sector and protect consumers. The Government has already announced immediate actions, such as the creation of a water ombudsman to protect consumers in disputes. A White Paper setting out further detail will be published and consulted on this autumn, forming the basis of a new water bill.

This Government has not made an assessment of the risks of using disposable and portable barbecues in public places. Research published under the previous Government considered the risks posed by disposable barbecues. This is available at: Sky Lanterns, Single-Use Barbecues and Helium Balloons - Risks and Mitigation Options - EV04104.

Local authorities already have powers to apply local controls on the use of disposable barbeques on council or public land.

The Government considers having fines and penalty receipts such as speeding fines being paid into the Consolidated Fund to be preferable to ring-fencing or hypothecating funds for specific spending. This avoids creating incentives to collect fines and penalty receipts for the sake of generating revenues, rather than for the purpose of enforcement and road safety. Additionally, calculating funding based on need provides more certainty than funding based on fluctuating fine and penalty receipts.

The Department has no plans to review the current arrangements under which local authorities are responsible for meeting the capital costs of installing fixed speed cameras, as part of their wider capital expenditure responsibilities. Revenue raised through fixed‑penalty notices issued by speed‑camera enforcement is paid into the Consolidated Fund and therefore received by HM Treasury.

Active Travel England (ATE) undertakes assurance of new or upgraded schemes in close collaboration with local authorities. Submitted scheme designs are put through a series of checks using the ATE scheme review tools, last published in February 2024.

These tools include an assessment of the critical safety issues for walking, wheeling and cycling to support local authorities over scheme quality. Additional guidance on how to work with the safety issues was published in November 2025.

Eleven of the sixteen critical safety issues relate to walking and cover examples such as conflict at junctions, trip hazards, the standard and positioning of crossings and the condition of the footway. Tool outputs for completed schemes are considered as part of authority active travel capability ratings, which in turn help to determine future funding impacts.

Passengers can currently claim delay repay by applying directly to the train operator they travelled with.

Through delivering Great British Railways (GBR), the Government is committed to improving the passenger experience. As set out in the recently introduced Railways Bill, GBR will retail both on line and in person once established, creating a more streamlined, unified offer for passengers by bringing together 14 existing train operator websites and apps. GBR will retail alongside independent retailers, in a fair and open market, and the Government recognises the important role they play in terms of innovating and driving up standards for passengers.

The Government will continue to keep Delay Repay policy under review, including in the context of the move to GBR.

The Department for Transport conducted roadside trials of noise camera technology between October 2022 and February 2023. Reports of these trials, including detailed assessment of the technology’s performance and potential merits, were published on 17 March 2024. Overall, the trials demonstrated that noise cameras currently have the potential to be used for enforcement, but only when accompanied by human review of the recorded evidence, which is likely to lower the cost effectiveness of deploying the technology in many circumstances.

It is ultimately for local authorities and the police to consider what the most appropriate enforcement routes may be for addressing issues with excessive vehicle noise within their area. The use of noise camera technology has already been taken forward by some local authorities.

The Scottish Government uses its powers under devolution to pay some unpaid carers who live in Scotland, regardless of their means, an extra amount through the twice-yearly payments of a Carer’s Allowance Supplement.

This Government is continuing with a different approach which focuses on extra support given to carers on the lowest incomes. Carers across the UK who are on Universal Credit can therefore receive around an additional £2,400 a year through the Carer Element compared to those without caring responsibilities.

(a) Reduce waiting times on Department's helplines

DWP reviews forecasted telephony demand and plans resourcing accordingly to keep wait times down. Wait time performance is frequently reviewed and where DWP’s telephony is delivered by an outsourced provider we use the Key Performance Indicator of percentage of calls answered. All DWP customer telephone lines are Freephone numbers.

The Department is investing in a new capability that aims to better route customers to the right offer at the right time. This will help to reduce waiting times by supporting customers to utilise digital alternatives where appropriate and enables telephony agents to speak to our customers that really need to speak to someone. If a customer indicates they may be at risk of physical or mental harm e.g. suicide, terminal illness, homelessness, and clinical mental health, they will be routed to a telephony agent in as short a journey as possible.

The Department offers a wide range of reasonable adjustments for customers, including production of communications in a range of alternative formats. We are currently testing further digital solutions for British Sign Language interpreter connectivity within our jobcentre environment.

(b) Prevent calls from being cut off after long waiting periods

Regarding disconnections, while mobile phone contracts may disconnect after a certain time period, we do not intentionally cut off customers after long wait times. We do not have anything configured in our Contact Centre platform to automatically cut customers off after any time threshold, or period of waiting.

We do, however, inform customers when they are in a queue and we know their call won't be answered before the line closes, and request that they call back.

The Department is regularly in contact with claimants who are vulnerable. Many, particularly those with severe heath conditions and disabilities, already have support in place from third parties (friends, relatives or appointees for example). However, for those who don’t, DWP provide a range of information and services to support customers through the application process.

Applications for Personal Independence Payment (PIP) are normally registered by telephone. To support hearing and speech impaired applicants, DWP uses the Video Relay Service to communicate in real time through a British Sign Language interpreter over a video connection. DWP also uses Relay UK, previously known as Next Generation Text, to correspond through typed messages via a BT agent.

DWP offers a claims completion service over the telephone to help PIP applicants without support from another source.

For the most vulnerable customers, support – including help with form completion – is offered through the Visiting Service:https://www.gov.uk/support-visit-benefit-claim

DWP has also produced a series of videos to support understanding of and navigation through each part of application and assessment: https://www.gov.uk/government/news/personal-independence-payment-customer-journey-films

As with other vaccines provided privately, the availability and price of COVID-19 vaccines available through the private market is a matter for the companies concerned. All those eligible to receive a COVID-19 vaccination this autumn through the National Health Service, in line with advice by the independent expert Joint Committee on Vaccination and Immunisation, are encouraged to take up this offer. The national programme launched on 1 October 2025 and runs until 31 January 2026.

NHS England has provided £2.61 million of funding in 2025/26 to support people with respiratory conditions this winter, including improving access to diagnostic tests such as spirometry to support early and accurate diagnosis of asthma.

The funding builds on the work of NHS England to improve asthma outcomes, including the publication of commissioning standards for spirometry and the inclusion of Quality and Outcomes Framework indicators to support asthma diagnosis and management. These measures will support asthma patients to manage their condition throughout the year, including during the winter period.

The Government is committed to protecting those most vulnerable to COVID-19 through vaccination, as guided by the independent Joint Committee on Vaccination and Immunisation (JCVI). The primary aim of the national COVID-19 vaccination programme remains the prevention of serious illness, resulting in hospitalisations and deaths, arising from COVID-19.

The JCVI has advised that population immunity to COVID-19 has increased due to a combination of naturally acquired immunity following recovery from infection and vaccine-derived immunity. COVID-19 is now a relatively mild disease for most people, though it can still be unpleasant, with rates of hospitalisation and death from COVID-19 having reduced significantly since COVID-19 first emerged.

The focus of the JCVI advised programme has therefore moved towards targeted vaccination of the two groups who continue to be at higher risk of serious disease, including mortality. These are the oldest adults and individuals who are immunosuppressed.

The Government has accepted the JCVI advice for autumn 2025 and in line with the advice, a COVID-19 vaccination is being offered to the following groups:

• adults aged 75 years old and over;
• residents in care homes for older adults; and
• individuals aged six months old and over who are immunosuppressed.

As with other United Kingdom vaccination programmes, the JCVI’s advice on eligibility for COVID-19 vaccination carefully considers the evidence on the risk of illness, serious disease, or death as a consequence of infection, in specific groups, as well as cost-effectiveness analysis. Further detail can be found at the following link:

https://www.gov.uk/government/publications/covid-19-vaccination-in-2025-and-spring-2026-jcvi-advice/jcvi-statement-on-covid-19-vaccination-in-2025-and-spring-2026

The JCVI keeps all vaccination programmes under review.

As with other vaccines provided privately, the availability and price of COVID-19 vaccines provided through the private market is a matter for the companies concerned. All those eligible to receive a COVID-19 vaccination this autumn through the National Health Service, in line with advice by the independent expert JCVI, are encouraged to take up this offer. The national programme launched on 1 October 2025 and runs until 31 January 2026.

The Modern Service Framework for Frailty and Dementia is expected to be published in 2026 and will deliver rapid and significant improvements in the quality of care and productivity. This will be informed by phase one of the independent commission into adult social care, expected in 2026.

We intend to engage with a range of partners over the coming months to enable us to build a framework which is both ambitious and practical, to ensure we can improve system performance for people with dementia both now and in the future.

Vaccine availability is monitored as part of standard operational practice by the UK Health Security Agency (UKHSA), NHS England, and the devolved administrations.

The UKHSA collects and analyses data from the vaccination programmes to understand the impact, the effectiveness, and any inequalities.

The UKHSA has procured COVID-19 vaccines for the upcoming season in line with uptake forecasts received from all four nations. Based on procured volumes, it is expected that there is sufficient COVID-19 vaccine available for those eligible to receive a vaccine across the current autumn/winter campaign. People aged 75 years old and over, those in older adult care homes, and those aged six months and over who are immunosuppressed are eligible.