Universal Credit

(Limited Text - Ministerial Extracts only)

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Wednesday 17th October 2018

(5 years, 6 months ago)

Commons Chamber
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Esther McVey Portrait The Secretary of State for Work and Pensions (Ms Esther McVey)
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It is good to be here again to update the House on universal credit—for the third time this week. I know that many Members want to speak in this debate. I know too, Mr Speaker, that you are always anxious to hear Back Benchers speak, as am I, so I will keep my remarks as brief as possible.

I have been forthright with colleagues across the House—and in my speech at Reform earlier this year—about universal credit’s strong merits and the areas that we need to improve. In fact, in my Reform speech, I said that I would improve universal support, and I delivered on that this month. Since becoming Secretary of State, I have changed the system to provide extra support for those with severe disabilities, vulnerable young 18 to 21-year-olds and kinship carers. I am also working with colleagues to identify areas where we can make more improvements.

Ranil Jayawardena Portrait Mr Ranil Jayawardena (North East Hampshire) (Con)
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Will my right hon. Friend confirm that, although the Government will always want to do more, eight out of 10 universal credit claimants are actually satisfied with their experience, and believe that it is good and helping them into work?

Esther McVey Portrait Ms McVey
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My hon. Friend is correct. Those are the figures and that is what people are saying. We know that universal credit is working and getting people into work because our employment figures that came out yesterday show that over 3.3 million more people are in work since 2010. So we know that we are moving forward.

None Portrait Several hon. Members rose—
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Esther McVey Portrait Ms McVey
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I will continue just a little bit further.

In less than 10 months, my ministerial colleagues and I have met over 500 colleagues, charities and stakeholders. We have come to the House on 56 occasions; visited 46 jobcentres, service centres and pension centres; tabled 34 written ministerial statements; and appeared in front of Select Committees 12 times. My Department has published 637 responses to parliamentary questions, 153 pieces of guidance, 102 statistical releases, 30 research reports, and 23 consultations. We have gone to great lengths to be open.[Official Report, 22 October 2018, Vol. 648, c. 1MC.]

John Redwood Portrait John Redwood (Wokingham) (Con)
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Will the Secretary of State give way?

Esther McVey Portrait Ms McVey
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I will indeed.

John Redwood Portrait John Redwood
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I am very grateful to the Secretary of State, who is doing an excellent job in improving an intrinsically good system and dealing with the little difficulties we need to sort out. Given that it is crucial that there is enough incentive for people to get into work, will she confirm that one of the improvements is to lower the rate of withdrawal so that it is more worth while to work, and will she push for that to be improved further?

Esther McVey Portrait Ms McVey
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My right hon. Friend is quite correct. As he will know—and everybody in the House should know—under the legacy benefits there were punitive tax rates of over 90%. We have now brought that down to 63%. As an advocate of people who want to get into work, he is right: we should aim to get that taper rate down even further.

We also took the unusual step, earlier this year, of publishing a summary of the universal credit business case, which explained the economic case for universal credit, showing that it will help 200,000 more people into work when fully rolled out, and empower people to work 113 million extra hours.

Esther McVey Portrait Ms McVey
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I will indeed take a question. [Interruption.]

John Bercow Portrait Mr Speaker
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Order. Before the hon. Gentleman intervenes, can I just point out that there are approximately 65 hon. and right hon. Members who wish to speak in the debate, and considerably less than four hours in which people can be called, so the less noise, the greater the progress.

Tim Farron Portrait Tim Farron
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One in four workers in my constituency is self-employed—obviously, they are working and contributing. Is the Secretary of State aware that the minimum income floor means that many of them will be ineligible for universal credit if they cannot pay themselves the living wage in any given month? Surely we should be encouraging self-employed people, not penalising them.

Esther McVey Portrait Ms McVey
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Obviously the hon. Gentleman will understand a lot about the minimum income floor because he was in the coalition when we came forward with those policies. We decided at the time that if people were not earning enough—if their business was not earning them enough and they were not on a minimum wage—we would then help them to go into work, and therefore they could have a better wage if their business was not working in that regard.

We published the information I mentioned alongside hundreds of reports on universal credit each year by outside bodies—independent organisations like the Office for Budget Responsibility, the National Audit Office, the Institute for Fiscal Studies, the Resolution Foundation, the House of Commons Library, and numerous others. So we are open with our information.

None Portrait Several hon. Members rose—
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Esther McVey Portrait Ms McVey
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I will indeed give way. Who shall I choose from this merry bunch?

Stephen Timms Portrait Stephen Timms (East Ham) (Lab)
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One of the representations the Secretary of State will have received is from the Residential Landlords Association saying that a majority of its members are now not willing to let accommodation to universal credit claimants because they quickly get into arrears and cannot pay the rent. Is she proposing some change to address that specific problem?

Esther McVey Portrait Ms McVey
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As the right hon. Gentleman will know, we have made various changes to make sure that we can pay direct to the landlords—that we can give alternative payments. It is only right that we do that. However, when we talk about the difficulties that claimants have got into, it is good to look at the legacy benefits and Labour’s track record. Between 1997 and 2010, benefits claimants’ debt to local authorities increased by £1.8 billion through overpayment and errors in the legacy system. On tax credits, introduced by the Opposition, claimants got into £5.86 billion-worth of debt through error and overpayments. That is a shameful record from the Opposition.

None Portrait Several hon. Members rose—
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Esther McVey Portrait Ms McVey
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Let me get back to the independent reports, what is happening, and what is being made publicly available. We are learning from the evidence, building on that evidence, and making decisions so that we can improve the system as it goes further. [Hon. Members: “Give way!”] The power to choose who is going to get a question!

Chris Philp Portrait Chris Philp
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Is not the real way to combat poverty to get people off benefits and into work, is not the evidence that people on universal credit are more likely to get back into work than people on the old benefits, and is not that the real test of this system’s success?

Neil Coyle Portrait Neil Coyle (Bermondsey and Old Southwark) (Lab)
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Will the Secretary of State give way?

Esther McVey Portrait Ms McVey
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My hon. Friend is exactly right. That is what Conservative Members agree about: helping people into work. For us, getting—[Interruption.]

John Bercow Portrait Mr Speaker
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Order. I say to the hon. Member for Bermondsey and Old Southwark (Neil Coyle), whose grinning countenance belies an aggressiveness of spirit in this matter, that it is not really in order to yell out, “On the same point,” as a way of trying to ensure that one is called.

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John Bercow Portrait Mr Speaker
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Believe me, the hon. Gentleman does that perfectly satisfactorily in any case.

Esther McVey Portrait Ms McVey
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Conservative Members have made sure that since 2010, 1,000 people each and every day have got a job. I want to give out a very, very important statistic that came out yesterday—youth unemployment has fallen by 50% since this Government have been in office. That is thousands of young people with a future that this Government have given them.

Neil Coyle Portrait Neil Coyle
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Will the Secretary of State give way?

Esther McVey Portrait Ms McVey
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I will indeed.

Lord Field of Birkenhead Portrait Frank Field (Birkenhead) (Ind)
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On a point of order, Mr Speaker.

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Neil Coyle Portrait Neil Coyle
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The Secretary of State is making her usual robust case and claims that the system has improved. Why is it, then, that the Department acknowledges that thousands of landlords, especially private sector landlords, will never be part of the landlord portal; that the Government have had to exempt supported housing fully from universal credit; that 300,000 people will get late payments this year, according to the Department; and that underpayments and overpayments are increasing under universal credit to levels not seen with the legacy benefits?

Esther McVey Portrait Ms McVey
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To be fair, 76% of people coming on to universal credit had arrears in their housing benefit, according to the report by the National Federation of ALMOs. That is the reality of it. I have given the figures for the extra debt people got into under the previous Labour Government.

Some very interesting speeches were given in the House in 2016, when people understood that we had to get the benefits bill down. This is what was said on the Floor of the House:

“The deficit has to be eliminated. We believe in controlling the cost of social security so that it is fair”

on

“the people who are paying for it”—[Official Report, 20 July 2015; Vol. 598, c. 1265]

and for those who need it. That did not come from a Conservative Member but from Labour’s acting shadow Secretary of State for the Department for Work and Pensions. We all believe in making a fair benefits system and getting people into work, and that is what universal credit is doing.

Anne-Marie Trevelyan Portrait Mrs Anne-Marie Trevelyan (Berwick-upon-Tweed) (Con)
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As a northern MP, I know that there was a much slower uptake of really great work in the north. Will the Secretary of State confirm that unemployment has fallen by half in the north-west, which is giving the security of a pay packet to so many more people?

Esther McVey Portrait Ms McVey
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My hon. Friend is right that unemployment has fallen by more than half in the north-west. I am surprised that the hon. Member for Wirral West (Margaret Greenwood) did not know that but, then again, the Opposition are not always too hot on their figures.

I want to give another important piece of information. Labour’s position on the Welfare Reform and Work Bill in 2016 was, through the Labour Whip, to abstain on the changes. Some of them broke the Whip, but the position was to abstain, and this is why: in 1997-98, the welfare cost per household was £5,603 but, by 2010-11, when Labour left office, that figure had gone up to £8,350—up by nearly £3,000 per household. That was why everybody agreed in principle that universal credit was the way forward and that we had to get the benefit bill under control.

Toby Perkins Portrait Toby Perkins (Chesterfield) (Lab)
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The Secretary of State pointedly remarked at the start of her contribution that this is the third time she has had to come to the House just this week. Does that not tell her how badly these reforms are going? We are all receiving hundreds of representations, and few of her own party’s Members are willing to turn up to support her. Is it true that, at the end of the debate, she will not have the confidence to ask her Members of Parliament to vote against the motion, because she knows that many of them agree with it?

Esther McVey Portrait Ms McVey
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I thank the hon. Gentleman for his kindly words and advice but, when the Division comes, we will see what happens. I am convinced that Government Back Benchers know how many millions more people we have got into work. I am convinced that they know that 1 million more disabled people will end up with more money under universal credit. That is what this is about—supporting the most vulnerable claimants.

Vicky Ford Portrait Vicky Ford (Chelmsford) (Con)
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Will the Secretary of State give way?

Toby Perkins Portrait Toby Perkins
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On a point of order, Mr Speaker. I wonder whether you could provide advice. I understand that it is a matter of record whether the Government intend to vote for something. I have asked the Secretary of State specifically whether the Government will vote against the motion. Is it reasonable to ask that question?

Vicky Ford Portrait Vicky Ford
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Does my right hon. Friend agree that protecting the most vulnerable is key? Can she reconfirm that over 1 million disabled households will be over £100 a month better off and that it is the Government’s policy to continue to work for improvements, to protect the vulnerable?

Esther McVey Portrait Ms McVey
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I am glad that there was some calm and hush for that question, so that I could hear it and give the response that it deserves. My hon. Friend is right: around 1 million disabled households will receive on average around £110 more per month through universal credit. If we were to follow the advice of the Labour party, those 1 million disabled households would be £110 worse off per month. That is what the Opposition are asking for.

Universal credit pays for 85% of childcare costs, compared with 70% under the legacy benefits. Because it is a simpler benefit, as I hear from Government Back Benchers, 700,000 households will get entitlements that they were not claiming under legacy benefits, worth an average of £285 per month.

We have taken a mature approach to rolling out universal credit. We have said that we will test, learn, adapt and change as we go forward. That has resulted in a series of improvements, and I will read some of those out. We are providing extra universal support with Citizens Advice, an independent and trusted partner. We have brought in the landlord portal. We have brought in alternative payment arrangements, 100% advances and housing running costs. We have removed waiting days and are providing extra support for kinship carers and those receiving the severe disability premium.

Ruth Cadbury Portrait Ruth Cadbury (Brentford and Isleworth) (Lab)
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Do the Government recognise that, in constituencies such as mine in London, work does not pay the rent for most people, because rent levels in the private sector are almost equal to take-home pay? Universal credit is therefore essential. The majority of claimants in my constituency are working. Do the Government recognise the problems with pay-outs, delays and so on, particularly for people whose income changes from month to month, and will the system recognise the needs of the many working families in high-rent accommodation?

Esther McVey Portrait Ms McVey
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I thank the hon. Lady for her question. Those are all things that we have to consider, in terms of how payments are made and how they work for the person in work. That is what we are doing, and that is why we have had a slow and measured roll-out. That was one of the things I said in my reform speech, if she cared to listen to it.

I would like to point out the news yesterday that we have seen the strongest wage growth for nine years. That is what this Government are doing—getting people into work and turning the corner of more wage growth. We will continue to roll out universal credit, and we will engage with colleagues across the House. I met the right hon. Member for Birkenhead (Frank Field) yesterday—I think he saw me with my glasses on then, which is maybe why he felt the need to mention that—and I will meet him again. My door is always open. We will make sure we get this benefit right, and Government Back Benchers, who have genuine concerns, want to get it right.

None Portrait Several hon. Members rose—
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Esther McVey Portrait Ms McVey
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I will give way one final time.

Heidi Allen Portrait Heidi Allen (South Cambridgeshire) (Con)
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I want to express the view of Government Back Benchers on the motion. We believe genuinely that the Secretary of State is listening to what needs to change with universal credit, which makes a mockery of the motion, and not a single one of us, myself included, will vote for it.

Esther McVey Portrait Ms McVey
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I thank my hon. Friend for those kind words. She has fought tirelessly to make sure that universal credit is the best system possible. Like all our party’s Back Benchers, she is not scaremongering but wants to help people into work and make sure that work pays.

None Portrait Several hon. Members rose—
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Shabana Mahmood Portrait Shabana Mahmood
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I will not.

It is not unusual for Government programmes to run into trouble. I am a member of the Public Accounts Committee and it is our bread-and-butter work every week to look at Government programmes that run into difficulties. A Government who cared about a programme —one that is not a vehicle for cuts and is not designed to force people to have less money than the system it is replacing—would actually engage properly and genuinely to learn lessons and make the programme better. Instead, the Government said that talk of cuts was somehow fake news. The Secretary of State then had to admit that people are going to be worse off. We have heard the figures of £200 a month and £2,400 a year being mooted. That is a staggering sum of money to lose every year for the working poor and the vulnerable in our community. We know that the self-employed will potentially be up to £2,500 a year worse off compared with those who are not self-employed under the new system. These are the realities that the Government cannot deny. That is not fake news; that is just the truth.

The Government and the DWP said to the National Audit Office—this was recorded in its most recent report—that the organisations at the coalface of helping our constituents to deal with the troubles they face because of universal credit, whether the Trussell Trust, other people who run food banks or local government, which is now facing much higher levels of rent arrears than previously, are motivated by a desire to lobby for changes rather than accurately reflect what is happening on the ground. That is a disgraceful attitude for the Department to take towards organisations that, yes, may well have a different vision for how they think the social security system should work, but are absolutely telling the truth about the destitution and difficulties our constituents are facing.

I invite the Secretary of State and any of her Ministers to come and spend a day in my constituency office and to see the explosion in our case load that has been created by the roll-out of universal credit. My staff spend most of their time every single day on the phone trying to sort out difficulties arising from universal credit. I shall highlight just two cases we have had recently, the first regarding delayed payments. The Government say they are taking action on that, but I have a constituent who has not received any money since 12 July. He has no money for food, fuel or anything. I invite the Secretary of State to intervene and tell me what I should tell him about where he should get some money to try to survive while his universal credit is being sorted out.

Alok Sharma Portrait The Minister for Employment (Alok Sharma)
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I thank the hon. Lady for taking an intervention. What I say to her, and I have said this before in the House, is that if there are individual cases Members should bring them directly to Ministers. [Interruption.] I am sorry, but that is not what happens. What we hear are general comments. After this debate, if she is willing, I will talk to her directly about the cases that are affecting her constituents.

Shabana Mahmood Portrait Shabana Mahmood
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I wish it was just one case. I would happily bring them all to the Minister and he can tell me how I should respond to my constituents, but my experience of engaging with the Department on this matter is not a happy one. If he wants to become the constituency caseworker for the whole of the House for universal credit cases, he will be a very busy man. In fact, it would be easier for him to improve the system and fund it properly so that people are not forced into destitution in the first place.

There is a particular difficulty in my constituency relating to constituents with autism and other mental health conditions moving on to universal credit, often because they have failed the assessment—they had previously been in receipt of employment and support allowance—having not been supported as they tried to navigate a very complicated online system. The support that is available is simply not enough. I invite the Government and the Minister, in that spirit, to revisit some of those issues, because they are not ones that he will be hearing from me for the first time.

In this context, it beggars belief that the Government wish to continue with managed migration. There is only one fair, humane and compassionate thing that they could do for all the people facing difficulty under the system: stop the roll-out and try to genuinely engage and fix the problems of universal credit right now, before they move on. Most importantly, however, they need to fund it properly, because this is a vehicle for cuts—they know it, we all know it, and our constituents are paying the price for it.

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Alok Sharma Portrait The Minister for Employment (Alok Sharma)
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No one can say that universal credit does not get a decent outing in the House: we debated it at departmental oral questions on Monday; I responded to an urgent question on it yesterday; here we are discussing it again today; and tomorrow I shall appear before the Work and Pensions Committee. It is of course right that we debate, that we as a Department are held to account and that we listen and improve the system—that is what we are doing with universal credit. In her speech, the Secretary of State outlined all the measures we have taken and all the changes we have made over the past months. It has been about benefiting all our constituents who need support.

In this debate, we, and the Opposition in particular, should never lose sight of what it is that we all came into politics to do, which is to improve the lives of our constituents. In the Department for Work and Pensions, it is about not only supporting those who need support but ultimately helping people into work. Of course, helping people into work is about helping people to earn a wage, but it is often also about much more than that. It is about restoring someone’s self-confidence, giving them their pride back and fuelling that sense of fulfilment that comes from their being able to support themselves and their family. That is precisely what universal credit does. It is a system that supports the vulnerable, that is fair to taxpayers, that is sustainable and, ultimately, that makes work pay.

As a number of my colleagues pointed out, under universal credit, people get into work faster, stay in work longer and earn more. As the latest jobs figures showed yesterday, our policies are working. They are helping people into jobs.

Alok Sharma Portrait Alok Sharma
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I will not take interventions. I took around 50 interventions, in effect, from colleagues yesterday, so I hope the hon. Lady does not mind.

Unemployment is at a 43-year record low. Youth unemployment has more than halved since 2010. Wages are growing above inflation for the seventh month in a row. Britain is starting to get a well-deserved pay rise as we come out the other side of the terrible economic legacy that we inherited from the last Labour Government. This is a record that we on the Government Benches are proud of.

We heard some excellent speeches today; let me outline some of the comments that were made. We heard a really thoughtful speech from my right hon. Friend the Member for Forest of Dean (Mr Harper), who pointed out the disaster of the introduction of tax credits. My hon. Friend the Member for Sittingbourne and Sheppey (Gordon Henderson) talked about the enthusiasm and commitment of the staff in his local jobcentres. My hon. Friend the Member for Plymouth, Moor View (Johnny Mercer) made a really passionate speech. I recently visited his local jobcentre with him and he absolutely cares. When he said that the legacy benefits system sapped ambition, he was absolutely right. My hon. Friend the Member for Dartford (Gareth Johnson) pointed out the problems in the legacy benefits system. My right hon. Friend the Member for Witham (Priti Patel), a former Employment Minister, talked about Labour’s welfare trap.

My hon. Friend the Member for Amber Valley (Nigel Mills) made a thoughtful speech and pointed out that at the end of the day this is about making sure that work pays. My hon. Friend the Member for St Austell and Newquay (Steve Double) pointed out that he has constituents who have recommended universal credit to other constituents as something that absolutely works for them. My hon. Friend the Member for Croydon South (Chris Philp) talked about the legacy benefits system being broken.

My hon. Friend the Member for Harborough (Neil O'Brien) talked about the fact that under universal credit the incentives to work are absolutely strengthened. My hon. Friend the Member for South Cambridgeshire (Heidi Allen) pays a huge amount of attention to these issues and is incredibly engaged with them. She highlighted our excellent new partnership with Citizens Advice. My hon. Friend the Member for Mid Dorset and North Poole (Michael Tomlinson) reminded us that people were trapped on the legacy benefits system. My hon. Friend the Member for Erewash (Maggie Throup) talked about tax credits.

I could go on. I am sorry that I have not been able to mention all the excellent speeches made by Conservative Members. When Opposition Members have individual issues, they should bring them to us. It is no good talking in generalities; bring forward those issues and we will address them.

The Secretary of State, in her opening remarks, outlined all the reports and the information that we as a Department have already published on universal credit. She made it clear that many independent organisations publish regular reports about universal credit, too. This is not a welfare reform lacking in scrutiny and transparency. However, this is not just about publishing information; it is also about interactive dialogue, which we are having.

We will continue to engage as we move forward for the next phase of universal credit, but playing politics with people’s lives helps no one. We should be working together to support the most vulnerable. I urge the House to reject the motion.

Question put.

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16:50

Division 243

Ayes: 279


Labour: 228
Scottish National Party: 31
Liberal Democrat: 10
Plaid Cymru: 4
Independent: 3
Green Party: 1

Noes: 299


Conservative: 292
Democratic Unionist Party: 6
Independent: 2

Gordon Marsden Portrait Gordon Marsden (Blackpool South) (Lab)
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On a point of order, Mr Speaker. I gave notice of this point of order to your office this afternoon. It relates to three questions that I tabled on Thursday last week pertaining to the trial and sentencing in Preston Crown court of three fracking protesters who have been released by the Court of Appeal without custodial sentences today.

In those questions to the Attorney General, I asked about an investigation into compliance with the judicial code of conduct in relation to the judge’s conduct in that case. Those questions were transferred by the Attorney General’s Office to the Ministry of Justice without any explanation. This lunchtime, the Court of Appeal quashed the custodial sentences. The response that I got from the Under-Secretary of State for Justice, the hon. and learned Member for South East Cambridgeshire (Lucy Frazer), was along the lines that no Minister should comment on these areas. However, on looking at the list of ministerial responsibilities, it is quite clear that questions about public interest functions, including the reference of sentences to the Court of Appeal, are valid for the Attorney General. On top of that, the judicial code of conduct, which the Attorney General can look at, talks particularly about family connections.

I seek your guidance Mr Speaker, on the basis on which the Attorney General transferred those questions to the Under-Secretary of State for Justice. She said in her response:

“It would not be appropriate for me or any other government minister to comment on cases which are, or have been, before the courts”,

but that was not the question that I asked. Incidentally, the gentleman who signed off the judicial guidance in the code of conduct is the Lord Chief Justice himself, who today said that the sentences passed by the judge at Preston Crown court were “manifestly excessive”.