Universal Credit Project Assessment Reviews

Neil Gray Excerpts

Tuesday 5th December 2017 Commons Chamber

[Mr Gauke]

My hon. Friend is exactly right. He highlights just one of the examples of what we have heard from the shadow Secretary of State for Work and Pensions. She said in The Times on 28 November that new claimants would not receive any money before Christmas, and that anyone claiming universal credit in 2018 would

“wait five weeks for any support”.

That is simply not accurate.

Under universal credit, any claimants can access support within days. Advances are currently available at 50%. They will be available at 100% in the new year, effectively providing a full payment within five days if that is what the claimant wants. Let us draw a contrast. If people were going on to jobseeker’s allowance, they might enrol several weeks before Christmas but receive no money until after Christmas.

[Neil Gray (Airdrie and Shotts) (SNP)]

The Secretary of State has announced the partial publication of these reports. Of course, the fact remains that there is a live case from the Information Commissioner’s Office. Will he confirm whether he will release these reports to John Slater, who has campaigned for them for two years?

[Mr Gauke]

We will continue with due process on that. I have said today that I will comply with the motion, which requires us not to publish the reports, but to provide them to the Work and Pensions Committee.

Let me give another example of scaremongering. On Friday, The Daily Mirror ran a piece about a woman who had been scared by all the media and political attacks on universal credit. She was so worried about her universal credit payments being stopped that she felt that she would have to cancel Christmas. Thankfully, we looked at her case. It turned out that the family’s universal credit payment for December would be £20 lower than that for November, but that the family’s total income and earnings alongside universal credit would be higher this month than last month. The conclusion is clear: the Opposition’s irresponsible scaremongering is causing unnecessary anxiety for people who are getting support from the system as they should. Let me give another example.

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[Neil Gray (Airdrie and Shotts) (SNP)]

I will endeavour to abide by your request to be brief, Madam Deputy Speaker.

I thank the Labour party for choosing today’s debate topic. I congratulate the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) on her speech, and I am grateful to her for our discussions ahead of today’s debate. Of late, our parties have been united in our critical but constructive opposition to the UK Government’s roll-out of universal credit not just here but up the road.

To give credit where it is due, this is an excellent motion for a debate, and it has forced the welcome partial publication just announced by the Secretary of State. The only criticism I would make is that it should not just be the Work and Pensions Committee that sees the reports. I would have preferred to see at the end of the motion the words “for public consumption”. Why keep these reports private and just to the Select Committee? The UK Government reckon that this announcement in some way gets them out of hot water, but it changes nothing. The reports that are being requested by this House for public consumption are the DWP’s assessment of how the roll-out of universal credit is progressing. They are like the Department’s scorecard for universal credit.

Campaigner John Slater has been challenging the UK Government to release these reports for almost two years. In August this year, the Information Commissioner’s Office ruled that the UK Government had to release the reports. In its ruling, it said it agreed that

“the DWP is correct that section 36 of the Act is engaged, but finds that the balance of the public interest supports disclosure of the requested information.”

[Chris Stephens (Glasgow South West) (SNP)]

Is my hon. Friend also aware that the Department for Work and Pensions appealed to the first-tier tribunal about a 2011 project assessment report? Should we not know what the cost of that was to the taxpayer?

[Neil Gray]

Absolutely, and I will be coming to the cost to the taxpayer later in my speech.

It is also worth noting that the ICO gave the DWP a rap over the knuckles for not replying to Mr Slater

“within such time as is reasonable”.

However, for me, paragraph 38 of the ICO ruling is the most important and sums up why the UK Government must publish the reports in full. It says:

“The Commissioner’s decision is that the balance of the public interest favours disclosure of all of the PAR reports. The age of the reports show that the need to protect free and frank advice is lessened…the reports provide a much greater insight than any information already available about the UCP…there are strong arguments for transparency and accountability for a programme which may affect 11 million UK citizens and process billions of pounds, which has had numerous reported failings in its governance. These arguments outweigh the need to protect advice provided in the now historic PAR reports.”

Essentially, the UK Government said these reports should be kept confidential to protect those who wrote them, but the ICO disagreed and said not only that the UK Government should publish, but that the names of the senior civil servants involved should not be redacted.

The ICO gave the DWP 35 calendar days from its judgment, which was on 30 August, or the Department would face being taken to court. The Secretary of State has essentially confirmed to me just now that it is his intention to take this matter to the High Court. Therefore, the position we are now in is that the UK Government are happy to see taxpayers’ money being spent to have this issue heard at the High Court. A Tory Government who say there is no money to properly fix universal credit find the money to go to court to stop the publication of reports on universal credit. It really makes me wonder what they are so desperate to hide.

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

Does my hon. Friend share my concern that there is a worrying pattern? During a campaign led by myself and other hon. Members from Glasgow to save city jobcentres, the same Department refused to publish equality impact assessments on those closures.

[Neil Gray]

Absolutely. The Department does not have a very good record in this regard.

If the reports were as glowing about universal credit as Ministers have been—indeed, just now—surely Ministers would have released them publicly. Perhaps we will find that, actually, the UK Government know just how bad UC is in its current stripped-back and cut-to-ribbons form. Perhaps the reports will confirm what all the expert charities and MPs from all corners of this House have been saying. Perhaps they will confirm the need for the UK Government to finally invest in universal credit and properly fix it.

The SNP is not opposed to the idea of universal credit—we have said that for a number of years. We gave universal credit a cautious welcome when it was first mooted: a welcome because the idea of simplifying the social security system was good, and cautious because it is a Tory Government in charge of social reform.

The “cautious” element has proven to be canny. The universal credit we see before us now is unrecognisable from that first presented in the early days of the coalition Government. Work allowances have been decimated, housing benefit stripped and child tax credits cut and given a disgusting two-child limit. The rape clause is surely the ultimate low of any social reform in these isles since the poll tax. The resulting campaign by my hon. Friend the Member for Glasgow Central (Alison Thewliss) deservedly saw her named as the best Scot at Westminster at the recent Herald politician of the year awards. Unison and some Labour MPs are now looking to pick up that campaign, in support of the work my hon. Friend has been leading for 18 months, and that is welcome.

All these cuts to aspects of universal credit have been compounded by the welfare cap and, of course, the benefits freeze. From expert charity after expert charity and think-tank after think-tank, every time we see a public report on universal credit, it is damning. Even now, the Government accept that universal credit is failing in its current form. The Chancellor accepted that when he made his Budget announcements on minor changes to universal credit—minor but welcome first steps to fix it.

The Government have taken pelters on this for months. The SNP Scottish Government, SNP MPs, Labour MPs and even Tory MPs have been calling for a pause and fix—and it is the “fix” part that is so important. Sadly, the well-trailed intervention from the Chancellor does not go far enough or fast enough. It does not address the main issues with universal credit, which are not just about payment delays but payment cuts. Universal credit was vaunted as the benefit to make work pay, and it could have gone some way towards doing that. However, work allowances—the money recipients can keep as they return to work—have been cut to ribbons. Coupled with this decade being the worst for 210 years in terms of wage growth, we clearly see that the UK Government’s narrative is a faint hope rather than any policy-driven ambition.

Universal credit is about making recipients pay—pay for the economic failure of this Government and pay for the failure of austerity. Making work pay is important. The stagnation of wages was cited by former Social Mobility Commission chair Alan Milburn as he resigned from it. He also said that the UK Government have been so preoccupied with Brexit that they do

“not seem to have the necessary bandwidth to ensure the rhetoric of healing social division is matched with the reality”.

Recipients of universal credit are being let down by this Government as they seek expert advice and support. Citizens Advice Scotland is concerned about the removal of implicit consent for it to act on clients behalf on UC.

[Heidi Allen]

I have been working very closely with Citizens Advice throughout this whole campaign. Is it not true that Citizens Advice in Scotland and in England have both welcomed the announcement that was made in the Budget and said that it is an excellent improvement?

[Neil Gray]

I just welcomed it, but I said that it does not go far enough and needs to go further. Citizens Advice Scotland is concerned about the removal of implicit consent for it to act on clients’ behalf on UC. Clients are now required to provide explicit consent and therefore to be present when their cases are being discussed. We, as MPs, have implicit consent—why has it not been extended to advocates like our local CABs? When I recently visited Airdrie CAB and spoke at its annual general meeting, it was concerned about its ability to represent its clients on universal credit in practical and in volume terms. We, as well as Conservative Members, get that feedback when we go to our local CABs and jobcentres.

It is not just the former Social Mobility Commission chair who has intervened in the past few days on universal credit. In Scotland, our Children’s Commissioner, Bruce Adamson, has suggested that legal action against the UK Government may be required to protect the human rights of children and to stop them being impoverished. Mr Adamson was damning in his criticism of universal credit, saying that there are

“a number of issues around the way in which Universal Credit is calculated and how it is paid. But this leads to a much, much deeper issue… We are talking about things like having a warm and secure place to live, having regular hot, nutritious meals and also the ability to access things like transport to get to school and to enjoy social and cultural activities that we know are so important to their development.”

He wants to avoid legal action, and said:

“We really need political leadership here and we need to make sure that we are never in a situation where children are going without the basics that they need.”

I absolutely agree.

Given Scotland’s Children’s Commissioner’s comments about the impact of universal credit on child poverty, we have to wonder what are in those DWP project assessment reviews, especially when the Joseph Rowntree Foundation reported this week that 400,000 more children and 300,000 more pensioners are living in poverty now than five years ago. The JRF says that while there are still significant challenges for Scotland to face regarding poverty levels and the impact of poverty, levels of poverty are lower in Scotland than in the rest of the UK. It also found that falls in poverty among pensioners and families with children have been greater and more sustained in Scotland than elsewhere. That shows that our approach is working. But imagine what we could do on poverty in Scotland if, instead of spending hundreds of millions a year on mitigating the effects of the bedroom tax and other Tory cuts, we spent that money on proactive anti-poverty measures or on the council tax reduction scheme, which has been shown today to benefit one in 10 Scots.

[Luke Graham (Ochil and South Perthshire) (Con)]

rose—

[Neil Gray]

I am really pressed for time now; I do apologise. [Interruption.] I have taken interventions. Madam Deputy Speaker has indicated that I was to keep within 10 minutes.

When the likes of the Child Poverty Action Group, the Poverty Alliance and others predict that further roll-out of universal credit in its current form, coupled with the benefits freeze, will force even more children into poverty in the coming years, the UK Government need to wake up to the evidence that their policy choices make them an agent in rising poverty, as opposed to the Scottish Government, who are working hard to protect low-income families.

In conclusion, the reports may well be as glowing about universal credit as Ministers have been, but the Government’s desperate obstinacy and obfuscation over a period of two years would suggest otherwise. Given the intense pressure that has been put on Ministers in recent months by the Scottish Government, MPs from across the House and expert charities, I imagine that had the reports been positive, they would have found their way into the public domain to support the Government’s position. It is normally the cold light of day shining on harsh truths that forces people from their entrenched positions, so the Government should make these reports public. Let us see the DWP’s assessment of universal credit, and let us all come together to find a way to fix universal credit and help those who need help the most.

[Mr Deputy Speaker (Mr Lindsay Hoyle)]

I advise Members that we will start off with an eight-minute limit and hope that we can make sure that everybody gets the same amount of time.

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[Frank Field (Birkenhead) (Lab)]

I want to make three points. First, universal credit is not being introduced in isolation; it follows so-called welfare reforms that were made under the Labour Government, the coalition Government and this Government. The cumulative impact for many of my constituents has been destitution. We have made decisions in this House to pay for pensioner households rather than ordinary families.

I have being running constituency surgeries for 38 years. At the most recent surgery, just last Friday, for the first time ever a gentleman rose after we had spoken and I had to try to persuade him not to commit suicide. Such was his desperation at the future he saw for himself. I realised that the hand that shook my hand was wet, because he had been crying. The hand that shook my hand was the hand that had wiped away those tears.

On Friday, Feeding Birkenhead—a brilliant organisation, but one that ought to be unnecessary—reported a family coming in, a husband and wife and their young child. The child was crying with hunger. The family was fed. The father said that it had been a lucky week for him, because neighbours had taken pity and invited them to a funeral, so that they could finish off the food after the other guests had been fed. When their little boy was shown the shelf where the toys and lunch packs were kept, he chose the lunch pack. That is the background of growing destitution that I see in my constituency, and against which we have to judge universal credit and the debate we are having today.

Many DWP staff do not share the Secretary of State’s confidence in this benefit. Feeding Birkenhead is putting considerable food through schools, which get it home where it is needed. On Saturday we will be filling thousands upon thousands of Christmas hampers, and among the volunteers will be 146 DWP staff. They know where this benefit is going and they are unhappy. [Interruption.] The Secretary of State is mumbling. Their inability to show their normal compassion by having discretion is an issue of such importance that we will return to it soon.

Against that background, we come to the request for papers. The Secretary of State and I have noticed that this motion is different from the motion on the Committee on Exiting the European Union. That Committee was to receive the papers and lay them before the House. This motion does not ask for that. I love being a member of the Work and Pensions Committee, but I can assure the House that we are not a group of Trappist monks and monkesses; people will naturally want to talk. Therefore, before any documents come to us, I will be asking for the Speaker’s interpretation of this motion, and what sense of secrecy or honour will bind the Committee when we receive the documents. Even if we only read them, that will surely affect how we pose questions. If they are all so good, surely we would have received them long ago.

[Neil Gray]

The right hon. Gentleman is making an incredibly powerful and emotive speech, and I commend him for it. Does he agree that the partial publication, and giving the redacted copies to the Select Committee, leaves its members in an invidious position? As the Committee Chair, does he think that it would be far better for the Government to publish the reports in full and publicly, as the Information Commissioner recommended?

[Frank Field]

That is why I will seek the Speaker’s advice. It may partly be why Members on the Treasury Bench have accepted the motion: because it now shifts all the pressure from them to the Select Committee. As I said, we are thankfully not made up of Trappist monks and monkesses. We are all very active members of the Committee.

I will make my last and perhaps most important point. The Government and Government Back Benchers —a rather rude one to my hon. Friend the Member for Great Grimsby (Melanie Onn) earlier—keep making assertions about the wonder of the benefit, for which there are no figures in the public domain. We do not know how the benefit affects work records, apart from those of the simplest claimants. We do not know from the Government the effect on rent arrears or on the use of food banks. We do not fully know the numbers of people who are waiting in our constituencies for more than six weeks—soon, thank God, five weeks, on which I congratulate the Secretary of State.

In the great spirit of openness, with which the Secretary of State has landed the Select Committee, I hope that we will shortly put before Parliament the data on the working of the new benefit, which will tell us whether the grand assertions that the Secretary of State and Ministers continue to make are true. I hope that they are true, but none of us has the data to back them up.

Before we do not vote on the motion tonight, I want to recall that the benefit is being rolled out for families of working age who have suffered multiple and cumulative benefit cuts. I described some of the effects. How does an MP give someone hope, when I do not have hope for them, that things will radically improve, and persuade them not to top themselves? What do we do to a family, who last year gave toys for our Christmas hampers, but have been so reduced in circumstances that this year, their little boy cries with hunger? That is the message that I want to go out from the debate.

We will receive the documents and advice on what we are to do with them, but I hope that the Secretary of State does not believe that releasing them—some of historical value—will prevent the Committee’s insistence on a proper publication of data, which allows us to hold the Government to account for the hunger in our constituencies.

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[Lucy Frazer (South East Cambridgeshire) (Con)]

Earlier this year, having tabled an emergency motion, the shadow Leader of the House argued passionately for more Opposition day debates. She highlighted at least four topics that she felt needed urgent debate, including social security and the personal independence payment, NHS nursing numbers, the Swansea tidal lagoon, and higher education regulations. Since she made that speech four months ago, only two of those topics have been raised by Labour Members in Opposition day motions. Instead, they have used their motions as a procedural tool to seek access to documents from the Government, but I want to raise the question of whether that is the appropriate route for such requests. The Secretary of State has acceded to the request in today’s motion—I welcome that disclosure—but he made it clear that this was an exceptional case. A five-hour Opposition day debate is not, in fact, the appropriate route to make such a request, and let me explain why that is the case.

[Neil Gray]

Will the hon. and learned Lady give way?

[Lucy Frazer]

I will make some progress for the moment.

By means of today’s motion, the Opposition seek the disclosure of various documents to a Select Committee. There is a procedure whereby Select Committees can ask for such documents themselves under Standing Orders. When I asked the Library last night whether there was any record of the Work and Pensions Committee having asked for these documents, I was told that there was no such record. If there had been such a request, there might have been the opportunity for a discussion between the Chairman of the Committee and the Secretary of State about the basis of the request and the use to which the documents might be put—the very issues that have been raised in this debate.

Raising such matters can be achieved in various ways, including through written and oral parliamentary questions, urgent questions and debates. Again, I asked the Library whether the Opposition had availed themselves of any of those procedures with regard to this request. The only record that the Library had of any such request related to one parliamentary question tabled three years—two Parliaments—ago. In this Parliament, we have had six debates on universal credit, as well as two ministerial statements and one urgent question. On none of those occasions has the relevance of these documents been raised, and nor have they been asked for. If it were in the public interest urgently to disclose the documents, I would have expected Labour Members to have used one of those routes to request them through official channels over the course of this Parliament, but they have not done so. This is the first time the matter has been raised in this Parliament.

My question is whether it is appropriate to use an important procedure of this House to require the Government to produce documents when no prior official request has been made to obtain them through the usual procedures that are available to hold the Government to account. Is it appropriate to request important documents from the Government for the first time in a Opposition day motion when the contents of that motion were not known by the Government until yesterday?

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[Douglas Ross (Moray) (Con)]

We are discussing universal credit, and “universal” is an important word, because I think we universally agree in this Chamber that the previous system was a failure. People were stuck on the old system for far too long, and there was no incentive for them to get back into work. My hon. Friend the Member for South Cambridgeshire (Heidi Allen) said that the old system was like a game of roulette, and we can all agree on the benefits of the current universal system. My hon. Friend also said that universal credit has poverty-fighting potential, and we can all agree on that because both Opposition Members and Government Members agreed with the general principles of universal credit. It is important to remember that there is cross-party support for what we are trying to achieve with universal credit. There may be divergence of opinion in certain areas, but the system is necessary and is supported across the Chamber. People on universal credit are more likely to find and stay in work, and they are more likely to earn more money while in work, which is an important message that we cannot forget in these repeated debates in the Chamber.

[Neil Gray]

Our cautious welcome for universal credit at the time was not unconditional. For us to make an assessment of how universal credit is going, we need to see the DWP’s assessments. The Government are going to make those documents available to the Work and Pensions Committee, so why can they not publish them more widely?

[Douglas Ross]

I am grateful to the hon. Gentleman for bringing me on to what is going to be published. The Government have agreed to exactly what is requested in this Opposition day motion, and I was pleased to hear the Secretary of State confirm at the Dispatch Box that he will ensure that everything that has been asked for will be delivered.

I listened most intently to the emotive speech of the right hon. Member for Birkenhead (Frank Field), but he went on to say that he was not particularly happy with the Government agreeing to everything in the motion and, indeed, that he will be raising the contents of the motion with Mr Speaker. I politely suggest that it may have been more useful for him to raise that concern with the Opposition Front-Bench team, because this is a Labour motion that the Government have accepted. The papers will be published, and any differences of opinion that the right hon. Gentleman now wants to raise with Mr Speaker should have been raised more promptly with his own Front-Bench team, because what they have asked for will be delivered.

[Douglas Ross]

But stories start somewhere, and the right hon. Gentleman could have started his story with the Opposition Front-Bench team, because he seems to be most critical of them for not asking more of the Government.

I accept the useful point made by my hon. Friend the Member for North East Derbyshire (Lee Rowley), who suggested that Labour now wants more given that the Government have accepted what was requested in the motion. However, the information is extremely dated, so we have to question its merit and benefit given that the system has developed considerably. We have had four debates in the Chamber, and the policy has been developed since the Chancellor gave his Budget and will continue to be developed as we go forward.

Speaking of the Chancellor and his Budget, I welcome the £1.5 billion to address concerns around universal credit. [Interruption.] I hear the hon. Member for Airdrie and Shotts (Neil Gray) say, “That is not enough.” I listened carefully to his speech, in which he could not accept that the Government have done anything good, saying that this Government must be bad when they talk about universal credit and that he was not happy with the proposals in the Budget. I would therefore like to know what he thinks about Citizens Advice Scotland, which welcomed the changes to universal credit in the Budget, saying:

“Taken together, these measures will make a real difference to those claimants who are currently experiencing hardship.”

That is the sort of response that we should be getting from the Opposition parties.

[Neil Gray]

Will the hon. Gentleman give way?

[Douglas Ross]

I have already given way, and we are on a time limit.

[Neil Gray]

The hon. Gentleman just mentioned me.

[Douglas Ross]

I have already given way to the hon. Gentleman.

The changes in the Budget will have a real impact. I have already mentioned the £1.5 billion that will address some concerns, but the removal of the seven-day waiting period for new claimants will mean that no one waits six weeks to receive their first universal credit payment.

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[James Cartlidge]

My hon. Friend has made a good point. As I said earlier, the issue of the compression of wages in certain parts of the economy is a global phenomenon. It has been seen in the United States, in particular.

Let me end by raising an important issue that I have not heard a single Opposition Member mention in all our debates on this subject. The purpose of welfare reform is not to pay out more in benefits; it is to help people into work, and that is something that we should be thinking about.

In Suffolk, we have a real problem with finding people to pick fruit in our local growing sector, and I understand that in Cornwall fruit is rotting in fields because EU workers are going home and there are not enough people to pick it. Although unemployment is very low—and I am proud of that—more than 10,000 people are unemployed in Suffolk and Cornwall, yet we say that there is no one to pick our natural abundance. I do not understand why not a single Opposition Member, at any point during any debate on welfare, ever comes up with a way to reform the system, to encourage work, and to incentivise people to go out there and get it. Moreover, I am afraid that we should consider the other side of the issue: sometimes we need stick as well as carrot. There are people who are not taking work that is available, and in my view they should be.

[Neil Gray]

The hon. Gentleman’s right hon. Friend, the right hon. Member for Chingford and Woodford Green (Mr Duncan Smith)—who designed universal credit—has said that work allowances need to be restored to retain an incentive to work as part of universal credit. Does he not accept that?

[James Cartlidge]

I think that the benefits system remains extremely generous. The difficulty for the Government is that they inherited a system in which millions of people have been taken through tax credit and made unnecessarily dependent on benefits. It is incredibly difficult to wean people off that dependency, and you do not do it by paying out more and more in benefits; all that you do is get the country into ever greater debt. I am proud that we have made the progress that we have made, but it is a difficult issue.

I am trying to focus on the fact that we are starting to see labour shortages in areas where we have 10,000 unemployed. What is going on? What malfunction is occurring in our so-called social security system? For me, the answer is not a softening of the welfare system or the increase in benefit payments that the Opposition are calling for, because that would create even less incentive for people to go out to work. We need to understand how we are going to fill those positions as we head into Brexit and turn off the tap of cheap labour from abroad. How are we going to fill those positions with people from this country? We will have to take some very difficult decisions in regard to the economically inactive and those who remain on unemployment benefit. If the Opposition cannot see that, it shows that they did not learn any lessons when they were in government. They left us with the deficit that caused the whole mess to start off with, and they need to start understanding that welfare is not just about paying more benefits. It is about encouraging people into work and reforming the system.