Universal Credit Project Assessment Reviews

Chris Stephens Excerpts

Tuesday 5th December 2017 Commons Chamber

[Neil Gray (Airdrie and Shotts) (SNP)]

I will endeavour to abide by your request to be brief, Madam Deputy Speaker.

I thank the Labour party for choosing today’s debate topic. I congratulate the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) on her speech, and I am grateful to her for our discussions ahead of today’s debate. Of late, our parties have been united in our critical but constructive opposition to the UK Government’s roll-out of universal credit not just here but up the road.

To give credit where it is due, this is an excellent motion for a debate, and it has forced the welcome partial publication just announced by the Secretary of State. The only criticism I would make is that it should not just be the Work and Pensions Committee that sees the reports. I would have preferred to see at the end of the motion the words “for public consumption”. Why keep these reports private and just to the Select Committee? The UK Government reckon that this announcement in some way gets them out of hot water, but it changes nothing. The reports that are being requested by this House for public consumption are the DWP’s assessment of how the roll-out of universal credit is progressing. They are like the Department’s scorecard for universal credit.

Campaigner John Slater has been challenging the UK Government to release these reports for almost two years. In August this year, the Information Commissioner’s Office ruled that the UK Government had to release the reports. In its ruling, it said it agreed that

“the DWP is correct that section 36 of the Act is engaged, but finds that the balance of the public interest supports disclosure of the requested information.”

[Chris Stephens (Glasgow South West) (SNP)]

Is my hon. Friend also aware that the Department for Work and Pensions appealed to the first-tier tribunal about a 2011 project assessment report? Should we not know what the cost of that was to the taxpayer?

[Neil Gray]

Absolutely, and I will be coming to the cost to the taxpayer later in my speech.

It is also worth noting that the ICO gave the DWP a rap over the knuckles for not replying to Mr Slater

“within such time as is reasonable”.

However, for me, paragraph 38 of the ICO ruling is the most important and sums up why the UK Government must publish the reports in full. It says:

“The Commissioner’s decision is that the balance of the public interest favours disclosure of all of the PAR reports. The age of the reports show that the need to protect free and frank advice is lessened…the reports provide a much greater insight than any information already available about the UCP…there are strong arguments for transparency and accountability for a programme which may affect 11 million UK citizens and process billions of pounds, which has had numerous reported failings in its governance. These arguments outweigh the need to protect advice provided in the now historic PAR reports.”

Essentially, the UK Government said these reports should be kept confidential to protect those who wrote them, but the ICO disagreed and said not only that the UK Government should publish, but that the names of the senior civil servants involved should not be redacted.

The ICO gave the DWP 35 calendar days from its judgment, which was on 30 August, or the Department would face being taken to court. The Secretary of State has essentially confirmed to me just now that it is his intention to take this matter to the High Court. Therefore, the position we are now in is that the UK Government are happy to see taxpayers’ money being spent to have this issue heard at the High Court. A Tory Government who say there is no money to properly fix universal credit find the money to go to court to stop the publication of reports on universal credit. It really makes me wonder what they are so desperate to hide.

--- Later in debate ---

[Chris Stephens (Glasgow South West) (SNP)]

It was the former hon. Member for Foyle, Mark Durkan, who is sadly missed in this place, who once referred to Opposition day debates as being like a silent disco: the Opposition talk about the motion on the Order Paper, and Government Members talk about something that might have a tenuous link to the motion on the Order Paper. In this debate, some Conservative Members— rather naughtily I thought, Mr Speaker—have questioned occupants of the Chair as to whether the motion is actually in order. I should have thought that the fact that it is on the Order Paper would suggest that it is in order.

Given that this is pantomime season, we have seen a competition on the Government Benches as to who their top pantomime villain is—[Interruption.] Well, he was pulled up. We almost, but not quite, had the hon. Member for South Suffolk (James Cartlidge) suggesting some sort of corporal punishment for the unemployed when he was talking about using the big stick. I thought that that was completely and utterly outrageous.

[James Cartlidge]

I was simply saying that, when we have a massive lack of labour—for picking fruit, for example—and thousands of people unemployed, we have to ask ourselves what is wrong in the benefit system that we are not getting people to fill those positions. That is not calling for corporal punishment; it is a perfectly fair thing to ask for.

[Chris Stephens]

I asked a number of my hon. Friends before I rose to speak whether the hon. Gentleman seemed to suggest some sort of corporal punishment, and I have to say that they thought that he did.

I want to talk about the Information Commissioner, because what has happened is quite strange. The DWP appealed to the Information Commissioner over the publication of a 2011 report and then went to the first-tier tribunal, but the appeal was not upheld. Having been told that it had to publish that report, why is the Department now blocking further such reports—from May 2012, February 2013, June 2013, March 2014 and March 2015? I hope that the Minister will explain why the Department, having previously lost decisions at tribunal and been forced to respond to freedom of information requests, is choosing to appeal now.

The report from the Information Commissioner is particularly devastating for the Government. It even quotes a National Audit Office report, saying that it stated that a project assessment review report from February 2013

“raised serious concerns about the UCP which lead ‘to a reset of the programme between February and May 2013.’”

I think the Work and Pensions Committee, of which I am a member, has the right to review these reports, and also to look quite specifically at what recommendations have been brought forward and which of them the Department has not acted on. Could the issues covered include telephone calls and telephone charges—something I have been campaigning about since I came to this place two and a half years ago? Has a previous report suggested that calls to the Department for Work and Pensions should be free? Have recommendations been made, for example, regarding the difficulty faced by those who have to rely on a text relay operator or to use Minicom services—another issue I have raised recently? The Select Committee heard rather disturbing evidence of people having to use the text relay operator service who waited 45 to 50 minutes to contact someone, but found that they were hung up on. That is something the Department should urgently address, and the same applies to Minicom services. Did these project assessment reviews look at the closure of jobcentres? We have seen the Department’s proposals for the closure of hundreds of jobcentres across the UK.

[Stewart Malcolm McDonald]

While I share my hon. Friend’s outrage, he surely cannot be surprised. When it came to the closure of half of Glasgow’s jobcentres, not a single equality impact assessment was published, despite calls for the Department to do so.

[Chris Stephens]

I agree entirely. There is a significant problem of equality impact assessments not being published, not only by the Department for Work and Pensions but across the board. Last year, I tabled parliamentary questions to each and every UK Government Department and found that not one equality impact assessment had been carried out under their change and reform programmes.

Universal credit potentially affects 11 million UK citizens. That is why I look forward to the Select Committee receiving these reports and checking whether the Government acted on the recommendations that we had provided to them. I agree with my hon. Friend the Member for Airdrie and Shotts (Neil Gray) that the reports should not just be going to the Select Committee, because the general public have a right to review them to find out whether the Government have been acting on their recommendations.

There has been a lot of heat in the debate on universal credit. We have heard some suggestions that food banks are a good thing, but food banks are not part of the social security system of this country. In 2010, 61,400 food parcels were delivered to citizens across the UK. The figure for this year, so far, is 1,182,594. If there can be any suggestion at all that austerity is working, it certainly does not seem to be working for the poorest and most vulnerable in our society.