Universal Credit Project Assessment Reviews

Stewart Malcolm McDonald Excerpts

Tuesday 5th December 2017 Commons Chamber

[Neil Gray]

Absolutely, and I will be coming to the cost to the taxpayer later in my speech.

It is also worth noting that the ICO gave the DWP a rap over the knuckles for not replying to Mr Slater

“within such time as is reasonable”.

However, for me, paragraph 38 of the ICO ruling is the most important and sums up why the UK Government must publish the reports in full. It says:

“The Commissioner’s decision is that the balance of the public interest favours disclosure of all of the PAR reports. The age of the reports show that the need to protect free and frank advice is lessened…the reports provide a much greater insight than any information already available about the UCP…there are strong arguments for transparency and accountability for a programme which may affect 11 million UK citizens and process billions of pounds, which has had numerous reported failings in its governance. These arguments outweigh the need to protect advice provided in the now historic PAR reports.”

Essentially, the UK Government said these reports should be kept confidential to protect those who wrote them, but the ICO disagreed and said not only that the UK Government should publish, but that the names of the senior civil servants involved should not be redacted.

The ICO gave the DWP 35 calendar days from its judgment, which was on 30 August, or the Department would face being taken to court. The Secretary of State has essentially confirmed to me just now that it is his intention to take this matter to the High Court. Therefore, the position we are now in is that the UK Government are happy to see taxpayers’ money being spent to have this issue heard at the High Court. A Tory Government who say there is no money to properly fix universal credit find the money to go to court to stop the publication of reports on universal credit. It really makes me wonder what they are so desperate to hide.

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

Does my hon. Friend share my concern that there is a worrying pattern? During a campaign led by myself and other hon. Members from Glasgow to save city jobcentres, the same Department refused to publish equality impact assessments on those closures.

[Neil Gray]

Absolutely. The Department does not have a very good record in this regard.

If the reports were as glowing about universal credit as Ministers have been—indeed, just now—surely Ministers would have released them publicly. Perhaps we will find that, actually, the UK Government know just how bad UC is in its current stripped-back and cut-to-ribbons form. Perhaps the reports will confirm what all the expert charities and MPs from all corners of this House have been saying. Perhaps they will confirm the need for the UK Government to finally invest in universal credit and properly fix it.

The SNP is not opposed to the idea of universal credit—we have said that for a number of years. We gave universal credit a cautious welcome when it was first mooted: a welcome because the idea of simplifying the social security system was good, and cautious because it is a Tory Government in charge of social reform.

The “cautious” element has proven to be canny. The universal credit we see before us now is unrecognisable from that first presented in the early days of the coalition Government. Work allowances have been decimated, housing benefit stripped and child tax credits cut and given a disgusting two-child limit. The rape clause is surely the ultimate low of any social reform in these isles since the poll tax. The resulting campaign by my hon. Friend the Member for Glasgow Central (Alison Thewliss) deservedly saw her named as the best Scot at Westminster at the recent Herald politician of the year awards. Unison and some Labour MPs are now looking to pick up that campaign, in support of the work my hon. Friend has been leading for 18 months, and that is welcome.

All these cuts to aspects of universal credit have been compounded by the welfare cap and, of course, the benefits freeze. From expert charity after expert charity and think-tank after think-tank, every time we see a public report on universal credit, it is damning. Even now, the Government accept that universal credit is failing in its current form. The Chancellor accepted that when he made his Budget announcements on minor changes to universal credit—minor but welcome first steps to fix it.

The Government have taken pelters on this for months. The SNP Scottish Government, SNP MPs, Labour MPs and even Tory MPs have been calling for a pause and fix—and it is the “fix” part that is so important. Sadly, the well-trailed intervention from the Chancellor does not go far enough or fast enough. It does not address the main issues with universal credit, which are not just about payment delays but payment cuts. Universal credit was vaunted as the benefit to make work pay, and it could have gone some way towards doing that. However, work allowances—the money recipients can keep as they return to work—have been cut to ribbons. Coupled with this decade being the worst for 210 years in terms of wage growth, we clearly see that the UK Government’s narrative is a faint hope rather than any policy-driven ambition.

Universal credit is about making recipients pay—pay for the economic failure of this Government and pay for the failure of austerity. Making work pay is important. The stagnation of wages was cited by former Social Mobility Commission chair Alan Milburn as he resigned from it. He also said that the UK Government have been so preoccupied with Brexit that they do

“not seem to have the necessary bandwidth to ensure the rhetoric of healing social division is matched with the reality”.

Recipients of universal credit are being let down by this Government as they seek expert advice and support. Citizens Advice Scotland is concerned about the removal of implicit consent for it to act on clients behalf on UC.

--- Later in debate ---

[Chris Stephens]

I asked a number of my hon. Friends before I rose to speak whether the hon. Gentleman seemed to suggest some sort of corporal punishment, and I have to say that they thought that he did.

I want to talk about the Information Commissioner, because what has happened is quite strange. The DWP appealed to the Information Commissioner over the publication of a 2011 report and then went to the first-tier tribunal, but the appeal was not upheld. Having been told that it had to publish that report, why is the Department now blocking further such reports—from May 2012, February 2013, June 2013, March 2014 and March 2015? I hope that the Minister will explain why the Department, having previously lost decisions at tribunal and been forced to respond to freedom of information requests, is choosing to appeal now.

The report from the Information Commissioner is particularly devastating for the Government. It even quotes a National Audit Office report, saying that it stated that a project assessment review report from February 2013

“raised serious concerns about the UCP which lead ‘to a reset of the programme between February and May 2013.’”

I think the Work and Pensions Committee, of which I am a member, has the right to review these reports, and also to look quite specifically at what recommendations have been brought forward and which of them the Department has not acted on. Could the issues covered include telephone calls and telephone charges—something I have been campaigning about since I came to this place two and a half years ago? Has a previous report suggested that calls to the Department for Work and Pensions should be free? Have recommendations been made, for example, regarding the difficulty faced by those who have to rely on a text relay operator or to use Minicom services—another issue I have raised recently? The Select Committee heard rather disturbing evidence of people having to use the text relay operator service who waited 45 to 50 minutes to contact someone, but found that they were hung up on. That is something the Department should urgently address, and the same applies to Minicom services. Did these project assessment reviews look at the closure of jobcentres? We have seen the Department’s proposals for the closure of hundreds of jobcentres across the UK.

[Stewart Malcolm McDonald]

While I share my hon. Friend’s outrage, he surely cannot be surprised. When it came to the closure of half of Glasgow’s jobcentres, not a single equality impact assessment was published, despite calls for the Department to do so.

[Chris Stephens]

I agree entirely. There is a significant problem of equality impact assessments not being published, not only by the Department for Work and Pensions but across the board. Last year, I tabled parliamentary questions to each and every UK Government Department and found that not one equality impact assessment had been carried out under their change and reform programmes.

Universal credit potentially affects 11 million UK citizens. That is why I look forward to the Select Committee receiving these reports and checking whether the Government acted on the recommendations that we had provided to them. I agree with my hon. Friend the Member for Airdrie and Shotts (Neil Gray) that the reports should not just be going to the Select Committee, because the general public have a right to review them to find out whether the Government have been acting on their recommendations.

There has been a lot of heat in the debate on universal credit. We have heard some suggestions that food banks are a good thing, but food banks are not part of the social security system of this country. In 2010, 61,400 food parcels were delivered to citizens across the UK. The figure for this year, so far, is 1,182,594. If there can be any suggestion at all that austerity is working, it certainly does not seem to be working for the poorest and most vulnerable in our society.