Performance of Royal Mail

Melanie Onn Excerpts
Monday 26th October 2026

(1 week ago)

Commons Chamber
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Dave Robertson Portrait Dave Robertson (Lichfield) (Lab)
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Before I start, I draw the House’s attention to my entry in the Register of Members’ Financial Interests in relation to the Communication Workers Union.

It is over a decade since the Conservatives and the Liberal Democrats oversaw the privatisation of Royal Mail, and it is clear to residents in Lichfield, Burntwood and the villages and—if this busy Chamber is anything to go by—to people across the country that the transition was grossly mishandled. Those parties failed to plan for Royal Mail’s long-term future in a market that was already showing signs of dramatic change. Now we see the results: late delivery after late delivery, leading to countless missed hospital appointments, GP appointments, court hearings, credit card bills—the list is almost endless.

The post remains an essential public service, and we need to secure its future. I am proud that Labour MPs up and down the country are leading on this, and I could thank countless Members for their hard work, I am especially grateful to my hon. Friends the Members for Redditch (Chris Bloore) and for Corby and East Northamptonshire (Lee Barron), with whom I have been working closely to co-ordinate a campaign in Parliament.

I am sure that I speak for all Labour Members when I say that we understand the serious and complex challenges facing Royal Mail, but too often the response we get from the company when we raise concerns, and by extension its response to our constituents, is nothing short of dismissive. When we tell Royal Mail that yet another resident has missed cancer treatment or received a threatening message from a debt collector for an undelivered bill, we are too often told that there simply is no problem. Just today, I have had an email from Royal Mail assuring me that everything will be fine in time for Christmas, despite the fact that it has not met its delivery obligations at the Lichfield office at any point in the last five months. It beggars belief.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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My hon. Friend is making an excellent contribution to this important debate. Does he agree that this seems to be a deep cultural issue within Royal Mail? Not only is it in denial, as far as I can tell, that there is a problem with the service, but when Members of Parliament visit their local delivery offices, it cleans house from top to bottom to present as if there is no problem, only for us to then subsequently discover that there continue to be serious issues with the service to our constituents.

Kinship Carers: Statutory Paid Employment Leave

Melanie Onn Excerpts
Tuesday 20th October 2026

(1 week, 6 days ago)

Westminster Hall
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John Hayes Portrait Sir John Hayes (in the Chair)
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I will call Melanie Onn to move the motion, and I will then call the Minister to respond. I remind Members that they may make a speech only with the prior permission of the Member in charge of the debate. There will not be an opportunity for the Member in charge to wind up, as is the convention for a 30-minute debate.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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I beg to move,

That this House has considered the potential merits of statutory paid employment leave for kinship carers.

It is a pleasure to serve under your chairmanship, Sir John. I am really pleased to have secured this debate, and I am grateful to the colleagues who have come to participate in it. Statutory paid employment leave for kinship carers is an important and pressing matter, not only to those in the Chamber but to thousands of households, and it goes to the heart of the Government’s aim to support families and ensure that no child is left behind.

When a child can no longer live with their parents, it is often grandparents, aunts, uncles, siblings or close family friends who step forward to offer them a loving home. Across the UK, more than 150,000 children are growing up in kinship care, and many have experienced trauma, loss or significant upheaval. At precisely the moment they need stability and reassurance, the people offering them that security can find themselves facing an impossible choice between caring for a child they love and keeping their job. As chair of the all-party parliamentary group on kinship care, I have heard numerous accounts from young people and carers of just how much of a difference a family safety net can make to a child’s life outcomes.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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In Northern Ireland, a record 4,287 children are in the care system. Some 83% of those are in foster care, and a large proportion are placed in kinship arrangements. Because there is no statutory paid leave, nearly 30% of local kinship carers have been forced to give up their jobs entirely, pushing families into financial hardship. Does the hon. Lady agree that we should be pressing the Minister to introduce a statutory right to paid leave for every kinship carer across the United Kingdom of Great Britain and Northern Ireland?

Melanie Onn Portrait Melanie Onn
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The hon. Member makes an incredibly important point on behalf of his constituents. Over 40% of those foster care placements are kinship arrangements. That is a significant number of families, and they should not be forced to decide between continuing to work or looking after a child. The decision is not a difficult one—their decision will always be to look after a child who comes to them in traumatic circumstances. We should not rely on kinship carers taking unpaid leave, which can put in jeopardy their career, their household finances and the security with which the child moves into their home. I thank the hon. Gentleman for making that point.

--- Later in debate ---
Melanie Onn Portrait Melanie Onn
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We are very popular! I will give way first to my hon. Friend and then to the Lady.

Perran Moon Portrait Perran Moon
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I thank my hon. Friend for bringing us this debate. Does she agree that, with over a thousand children in kinship care in Cornwall, kinship carers play a vital role in keeping vulnerable children in loving family networks, and that when 45% of kinship carers lose their job after taking on the care of a child, we must do more to ensure that those carers receive the support that they need?

Melanie Onn Portrait Melanie Onn
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Yes, my hon. Friend is right. The concern for kinship carers is that they either have to give up work voluntarily or fall foul of their employer’s terms and conditions merely by taking on the moral duty of caring for a child. Introducing statutory paid employment leave for kinship carers would send a signal in society that we recognise the importance of family arrangements and that those family arrangements extend not just to birth parents, adoptive parents or foster parents, but to kinship families as well.

Munira Wilson Portrait Munira Wilson
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I thank the hon. Lady for securing the debate. Earlier this month I attended a kinship event in Whitton in my constituency for Kinship Care Week. I met a local woman who had worked as a probation officer in the Ministry of Justice for 20 years. She stepped up suddenly—overnight—to take care of her best friend’s daughter when her best friend was no longer able to do so. The Ministry of Justice had no policy on kinship leave. It was only thanks to her very sympathetic boss that she was able to take a combination of sick leave and annual leave, which allowed her to have some paid and some unpaid time off. Does the hon. Lady agree that both the public and private sectors need to offer statutory paid leave for kinship carers, as a number of leading employers wrote in a letter to the Business Secretary last week?

Melanie Onn Portrait Melanie Onn
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The hon. Member makes a powerful point. She is right—as she so often is—that we should not expect these carers to rely on the good will of their employers. The Government have made good strides in having the term “kinship” recognised across Government. We now have the ambassador and pilots across the country, which I will come to later. Strides have been made, but to have this codified and recognised legislatively would spread the word.

There have been good examples of private sector employers offering paid leave for kinship carers, which is incredibly welcome, but they need to be as aware as they can be. It is much easier to notify the public sector of changes through Government, but the private sector might not always be so aware. There is a big opportunity if the Government are prepared to consider this closely and bring forward the outcome of the review that they are undertaking.

We celebrated Kinship Care Week earlier this month. I was pleased to welcome the Minister for children and families—the Under-Secretary of State for Education, my hon. Friend the Member for Whitehaven and Workington (Josh MacAlister)—to Blundell Park in Cleethorpes to meet some of our remarkable and dedicated local kinship carers and impressive council staff from the children’s services team. I am proud to have secured north-east Lincolnshire as one of the seven areas selected for the Government’s new kinship zones programme. We have already seen more than 450 children in north-east Lincolnshire benefit from a pilot of wraparound, integrated social services support and a financial package on a par with foster carers.

The conversations I had that day remind us how much more there is to do. Kinship care arrangements often happen with little or no warning. Families can be given as little as an hour to decide whether they can take in a child—or several children—with whom they may not have the closest of relationships. They may have children of their own or other family responsibilities in the home. There is enormous emotional pressure and often a sense of guilt when the alternative may be sending a child formally to enter the care system.

Alistair Strathern Portrait Alistair Strathern (Hitchin) (Lab)
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I thank my hon. Friend for being such a powerful champion for kinship carers across the country. Those crucial early moments are vital for any parent but, unlike with traditional parental leave, kinship carers often have to understand the caring responsibilities they are taking on at incredibly short notice, and likely against a much more traumatic backdrop than most parents have to wrestle with. It cannot be right that they do not have any access to paid leave, so they can be there for the child’s formative moments. Does my hon. Friend agree that the Government’s parental leave review is a powerful opportunity to put that injustice right?

Melanie Onn Portrait Melanie Onn
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My hon. Friend is right that this is a real opportunity—a pivotal moment, really—for the Government to put right a long-standing inequity in provision for different family arrangements. I look forward to the Minister setting out in more detail how far the Government have got with looking at that review, and when we can hope to see an outcome.

Once a decision is made by the carer, children can arrive with little more than the clothes they are wearing. Carers may have no knowledge of their medical or dietary needs. Suddenly, they find themselves navigating school arrangements. It could be a grandmother navigating school arrangements, when the difference in systems is vast, and coping with new appointments and the needs of a traumatised child, often with little practical support.

Mark Sewards Portrait Mark Sewards (Leeds South West and Morley) (Lab)
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My hon. Friend is making a powerful argument and is a powerful advocate for kinship carers and the children they care for. When the Education Committee took evidence on this issue during our special educational needs and disabilities inquiry, Kinship stated that 47% of all children in kinship care have some sort of special educational need. That underlines that we should be giving kinship carers statutory paid leave so that they can meet the child’s complex needs.

Melanie Onn Portrait Melanie Onn
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I was not aware that the Education Committee did that inquiry. It goes very well with an inquiry that the APPG on kinship care did recently on the SEND needs of children in kinship care. Across Parliament, Members who have connections with kinship care communities recognise that children often arrive with additional needs, and that families often have no experience of managing or dealing with that. If a person in work, regardless of what their job is, is suddenly expected to provide for the needs of a child—it could be a physical need, or a mental, emotional or cognitive need—they have to figure it out, and in this day and age we should not expect them to take unpaid leave to navigate their way through that. They are stepping forward to provide safety and stability—the same level of care that we expect foster carers to provide. If the state provides foster care for a child in need, we make available all the necessary support, including the right to paid leave, but kinship carers are not currently entitled to that.

Ian Lavery Portrait Ian Lavery (Blyth and Ashington) (Lab)
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My hon. Friend is a tremendous advocate for kinship carers up and down this country. On more than one occasion, she has mentioned the circumstances that ordinary people find themselves in when faced with relations, close friends or potentially their own kids going into care. It is very emotional.

Lots of people who accept kinship carers, such as Linda Watson in my constituency, feel the need to ensure that their children are not taken into care. They need to give them the best possible start in life, or the best way in life, at whatever age they are. A lot of kinship carers believe that a pat on the back, a rub on the back of the neck, a pat on the head and a big thank you are not enough. They need financial support so that they can give these kids, who are already in a difficult position with their family life and all the rest of it, a good start in life. In order to do that, kinship carers need the right support; they need adequate financial support.

Melanie Onn Portrait Melanie Onn
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I thank my hon. Friend for his powerful contribution. To build on that, eight in 10 kinship carers who leave their work never return to paid employment. This is not just a short-term problem; it can lead to lifelong issues.

The Government have pledged to ensure that people are in work for the long term, and they are setting an example of what work means, but providing sufficient flexibility in our employment law is the right way to go to ensure that these families can be self-sufficient while providing support and love for the child. They should be able to earn a living without being penalised. My constituent Lucy was in the same position as the constituent of the hon. Member for Twickenham (Munira Wilson): she had to take a mix of sick leave and compassionate leave, which her employer very kindly jumbled together. She said, “Why should my kids be disadvantaged because the system doesn’t recognise them and doesn’t really work for them?”

Gareth Snell Portrait Gareth Snell (Stoke-on-Trent Central) (Lab/Co-op)
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What my hon. Friend is pointing out, but has not quite said yet, is that we are also thinking about the long-term costs for society. Families that step forward stop a child going into care, which is much more expensive and much more traumatic for the young person. A phased period of going back to work before going back fully stops a carer having to call on the state for support over their lifetime. The Government ought to think about this not as a potential extra cost burden somewhere, but as an investment and a genuine preventive measure that saves money while improving outcomes. What is not to like?

Melanie Onn Portrait Melanie Onn
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I could not agree more. Independent analysis commissioned by the Family Rights Group says that paid kinship leave could return over £2 into the economy for every £1 invested, so double the support provided to these families goes back into the local economy.

Julie Minns Portrait Ms Julie Minns (Carlisle) (Lab)
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My hon. Friend is being very generous with her time. I want to go further on the point about investment and the comparison between kinship care and foster care that she mentioned earlier. One of my constituents has been a kinship carer for three children for nine years. She is also a foster carer for her grandson. She reports that because of his legal status, it has been easier for her to access the support she needs for him than for the three children she cares for as a kinship carer. Does my hon. Friend agree that introducing paid employment leave for kinship carers is not about special treatment, but about equal treatment?

Melanie Onn Portrait Melanie Onn
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I do. We should hold that in our minds as we go forward and look into the review in more detail. We are looking at the issue of equal treatment for all families and making sure that some are not treated differently to others.

I am aware of my time coming to a close; the Minister will want to respond to the many points that have been made. There have been some good examples of private companies, including Tesco and B&Q, two really big retail employers, that have already recognised the need for change ahead of the curve and offer paid kinship leave. Around 76%—three quarters—of employers support a Government-funded statutory entitlement. It is clear that there is more to be done to help kinship families to contribute economically and realise financial security.

There are some practical questions about how a statutory entitlement would work, particularly when caring arrangements happen suddenly. There are credible proposals and we have a real opportunity to make meaningful progress. We can give kinship carers a statutory right to paid employment leave akin to that of adoptive and other working parents. That would keep thousands of carers out of the welfare system, helping to reduce strain on it. It would return economic benefits through carers remaining in employment with higher tax revenue and better outcomes for children. Most importantly, it would give children the protected time they deserve to heal from trauma and settle into their new homes. It is therefore crucial that the Government’s parental leave and pay review finally closes this unfair gap in the law and delivers the first ever statutory right to pay and leave for kinship carers.

A great deal has been achieved. The Government deserve recognition for already having taken some important steps, but we can do much more, not least ensuring that carers have the time and financial security to be able to provide kinship care.

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Melanie Onn Portrait Melanie Onn
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Thank you! I think it is favouritism. I thank the charities Kinship and the Family Rights Group for their campaigning on this issue. If the Government want people to remain economically active and financially stable, to provide that stability necessary for the child or children, we have to take this forward. I am grateful to the Minister for her generosity in hearing everybody.

We have had lots of contributions from Members today, as well as the dreaded, famous “at pace” comment. We will continue to keep up the pressure from our side. We need to get this right for every child who will go through this process while we are waiting. There will be a huge number of such children between now and next year. We owe them, and they deserve for us to get it right.

Question put and agreed to.

Oral Answers to Questions

Melanie Onn Excerpts
Thursday 2nd July 2026

(4 months ago)

Commons Chamber
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Peter Kyle Portrait Peter Kyle
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My hon. Friend makes a really important point. We have created a specific fund to support SMEs and young people to start up businesses. It is incredibly important that people from all backgrounds get to explore their entrepreneurial talents, and that is exactly what this Government are doing to make that happen.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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8. What steps his Department is taking to support the creation of well-paid jobs in Great Grimsby and Cleethorpes constituency.

Peter Kyle Portrait The Secretary of State for Business and Trade (Peter Kyle)
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We are investing £720 million in the greater Lincolnshire investment fund over the next 30 years as part of our devolved funding and support for areas just like my hon. Friend’s.

Melanie Onn Portrait Melanie Onn
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News of apprenticeship incentives, the youth jobs grant and the jobs guarantee will provide a welcome boost for my brilliant young people in Great Grimsby and Cleethorpes, but they and other jobseekers will want to know what permanent jobs they can move into. We have huge opportunities and experience in new clean energy and the supply chain. What action is the Secretary of State taking to expand existing businesses and attract new investment in this sector to deliver jobs for my hard-working constituents?

Peter Kyle Portrait Peter Kyle
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My hon. Friend is right that her constituents are hard-working and they deserve to have a Government on their side: in this Government, they have that. We have invested £140 million in a pilot with the mayoral strategic authorities that will benefit her area. That will connect 16 to 24-year-olds who are not in education, employment or training to local apprenticeship opportunities in her area. We are also investing £2.5 billion in the youth guarantee and the growth and skills levy over the next three years. NEETs rose by 250,000 under the Tories and we are doing everything we can to get that down, including in her area by providing specialist advice via the Business Lincolnshire growth hub.

High Street Businesses: Government Support

Melanie Onn Excerpts
Thursday 4th June 2026

(4 months, 4 weeks ago)

Westminster Hall
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Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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It is a pleasure to serve under your chairship this afternoon, Ms Lewell. I congratulate the hon. Member for Didcot and Wantage (Olly Glover) on securing the debate.

For some time now, there have been unrelenting efforts from colleagues across the House, many of whom are here today, to keep the future of our high streets firmly on the desks of Ministers. That reflects how important our town centres are not only to local economies but to the social fabric and cohesion of communities right across the country. High streets are where people come together. They are places of commerce, but also places of connection, identity and pride. When they thrive, communities thrive. When they decline, the effects are felt far beyond empty shop fronts and reduced footfall.

One issue that has become impossible to ignore is the growing criminality taking root on some of our high streets. Alongside my hon. Friend the Member for Leigh and Atherton (Jo Platt), I have been leading a campaign to shut down dodgy shops, which has now secured the backing of more than 50 Members from across the House. We were really pleased to meet the Chancellor recently to discuss the steps to tackle the organised criminal enterprises operating behind many premises. I am pleased that significant action has been taken across Government Departments to address the issues, some of which I will outline today.

Progressive announcements in the Budget included increased resources for trading standards officers— I feel I am repeating things that my hon. Friend the Member for Bolton West (Phil Brickell) mentioned, but it is worth reinforcing. Budget announcements also included the creation of a dedicated cross-Government taskforce to develop an intelligence-led understanding of organised crime on our high streets; the deployment of 350 newly recruited criminal investigators in HMRC’s fraud investigation service; and the recruitment of 50 additional Insolvency Service staff through a new abusive phoenixism taskforce. These are important and welcome interventions, and they would not have happened if not for my hon. Friend and the APPG he so ably leads.

Under the Tobacco and Vapes Act 2026, the Government are introducing a licensing scheme for retailers selling tobacco and vape products, helping to strengthen enforcement and improve accountability across the sector. Most recently the Home Office announced a £30 million enforcement blitz to target organised crime gangs that exploit UK high streets, sending a clear signal that the Government understand both the scale of the challenge and the need for co-ordinated action.

All that will come as very welcome news to residents in communities such as mine in Great Grimsby and Cleethorpes, because local people are absolutely fed up with seeing their high streets abused. They are frustrated when they see businesses apparently operating outside the law, while honest traders who pay their taxes, employ local people and contribute to their communities in many different ways are expected to compete on an uneven playing field.

However, if we are to achieve the tangible change that communities want to see, the Government must go further and faster. Speed matters because, while we discuss these issues in Westminster and in rooms like this, more of these businesses continue to appear on our high streets. They pop up every single day. Every month that passes without visible enforcement undermines confidence in the rule of law and leaves legitimate businesses feeling completely abandoned.

If this is a Government priority, as I believe it is, we must consider how to encourage more local authorities to move the issue higher up their agendas. Many councils face severe pressures on resources and capacity, but tackling high street criminality cannot be viewed as an optional extra. It must be recognised as central to economic regeneration and community safety. We must continue to reinforce the message that these enterprises are not simply untidy retail operations or minor breaches of regulations: organised criminality, tax evasion, exploitation and fraud lie behind many of them. Frankly, their presence drags down shopping areas, deters investment and damages public confidence.

The prize for getting this issue right is enormous. Economically thriving high streets support local jobs, encourage investment and help small businesses to succeed. Socially, they provide communities with places that they can be proud of, and morally, they help to restore faith that the rules apply equally to everyone. In too many towns across the country people feel left behind, ignored and increasingly sceptical that the law is being enforced fairly. Pulling high streets away from criminal exploitation offers an opportunity not only to revitalise local economies but to rebuild trust. That is why I welcome the progress the Government have already made, but urge Ministers to maintain the pace, strengthen enforcement and ensure that communities finally see the change they have been waiting for.

Steel Industry (Nationalisation) Bill

Melanie Onn Excerpts
Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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I pay tribute to my northern Lincolnshire neighbour, my hon. Friend the Member for Scunthorpe (Sir Nicholas Dakin), who is a long-time champion and campaigner for protecting and securing the future of Scunthorpe steelworks, which is essential to the fabric of the town and a critical part of its identity.

The Government are right to take the steps needed to bring British Steel back into public ownership. Having our own sovereign steelmaking capacity is crucial to ensuring the UK’s defence and infrastructure security. Jingye has failed as custodians of British Steel in Scunthorpe. It has the opportunity to do the decent thing and come to an agreement before the Government are forced to use the powers in this Bill, and we will wait to see whether it does that.

I know that the Minister for Industry, my hon. Friend the Member for Stockton North (Chris McDonald), has a deep understanding of iron and steelmaking. I am sure he will agree that resolving the ownership issue for British Steel will allow an ambitious future for the business to be realised and a plan to be brought forward that will attract investment.

The UK management and workforce at British Steel have been working in an impossible situation while the Government have been negotiating with the current owners. I hope the current leadership will be empowered by the Government to make the necessary decisions to deliver the positive future for the business that the town deserves.

The trade unions Community, Unite and GMB have worked consistently hard to keep steelmaking in the UK. Could the Minister confirm that the action the Government are taking will enable both management and trade unions to deliver the positive future that everybody wants to see for steelmaking in the UK?

Scunthorpe is home to one of the last very large pieces of industrial land in the UK. The proper development of that land could benefit not just Scunthorpe and my constituency, but the whole of the UK. Can the Minister set out what plans he has to work with North Lincolnshire local authority and other partners to make the most of these opportunities? We do not want to see a first come, first served situation where the best users and custodians of that land are not given the opportunity to take it on. It has to be the right company, which will ensure that the proud history of manufacturing in northern Lincolnshire continues long into the future. Will the Minister confirm that that will be his approach?

Oral Answers to Questions

Melanie Onn Excerpts
Thursday 12th March 2026

(7 months, 3 weeks ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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Our small business strategy sets out the range of measures we are taking to support small businesses. That includes an increase of £4 billion in the finance available to businesses, so that they can invest to take advantage of those opportunities. We will also bring forward the strongest proposals on late payments, to improve cash flow to small businesses, as well as cutting red tape, so that they can take advantage of the opportunities the hon. Member describes.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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T6. I wish my constituents a happy Great Grimsby Day, to commemorate the signing of our charter in 1201. UK titanium dioxide production like that at Tronox is under threat from aggressive Chinese practices, funnelling cheap product through companies that they buy, run down and hollow out, circumventing protective levies. What is the Minister doing to ensure a level playing field, so that we do not see industry, skills and jobs draining out of the UK?

Chris Bryant Portrait The Minister for Trade (Chris Bryant)
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I thank my hon. Friend for standing up for the business in her constituency, and she is absolutely right. The Trade Remedies Authority is investigating, as she knows, and I urge industry to participate in that, although I cannot comment on the precise details of the investigation because it might eventually come to my desk. Importantly, we need to make sure that dumping is not acceptable, because it makes it impossible for British businesses to prosper. We will do everything in our power to make sure that we use the remedies available to us to protect British businesses.

Royal Mail: Universal Service Obligation

Melanie Onn Excerpts
Wednesday 11th March 2026

(7 months, 3 weeks ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

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Blair McDougall Portrait Blair McDougall
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That is a very fair question. As I mentioned, the Secretary of State brought together the ownership and management to stress the need to get an agreement on reforms to improve service standards. Those things are all connected. I have stressed, in no uncertain terms, my dissatisfaction with current levels of service. On NHS letters, I and Department of Health and Social Care colleagues are pressing to ensure that more NHS bodies take advantage of the barcode system, so that those letters are prioritised. Royal Mail is a private company, but we are exercising the pressure that we can in order to ensure that standards are improved.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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My understanding is that letters must not be treated less favourably than parcels, but that is happening at the moment through internal Royal Mail targets. That is the case at the Fotherby Street sorting office in Grimsby, where a tracked-first policy is in place, meaning that parcels take priority, while letters and non-tracked mail are not prioritised. First and second-class cards and letters are left sitting in frames for days and weeks. That builds up, as other Members have said.

Route revisions are also an issue for posties, some of whom regularly walk 30,000 to 40,000 steps a day. That is causing exhaustion, injury and illness. It is not acceptable in any way for the Government to say that they cannot do anything. What will they do to force Ofcom to take action that will get things moving and change a policy that leaves people’s letters sat in their frames for days?

Blair McDougall Portrait Blair McDougall
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My hon. Friend voices her frustration—which is shared across the House—about the disconnect between what she is hearing from local sorting offices and the stated company policy. As I say, I will raise the prioritisation of parcels with Ofcom later. On the wider issue of working conditions for posties, the Secretary of State has brought together the owners and the company to stress the importance of progressing those issues and getting to a situation in which quality of service improves and the workforce feel properly rewarded and respected.

INEOS Chemicals: Grangemouth

Melanie Onn Excerpts
Wednesday 17th December 2025

(10 months, 2 weeks ago)

Commons Chamber
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Chris McDonald Portrait Chris McDonald
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My hon. Friend is right to point out that it is only this Labour Government who have made this decision. This is an appropriate time to identify that the intervention in Grangemouth has a significant impact on securing our ethylene pipeline, which runs across the whole of the UK, as well as on chemical plants in Runcorn and the Forties pipeline. That demonstrates that interventions like this and plants such as Grangemouth work well when we are all part of an integrated United Kingdom.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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Members might ask, “What has Grimsby got to do with Grangemouth?” Well, this is great news for Grangemouth, but I am afraid it will be cold comfort to the workers at the Prax Lindsey oil refinery, where 400 directly employed people have already lost or will lose their jobs by March, along with hundreds more in the supply chain. They will be asking, “Why the investment there but not here?” Is there any good news on the horizon for jobs in petrochemicals or energy in the Humber?

Chris McDonald Portrait Chris McDonald
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That is exactly the right question to ask about the Prax Lindsey oil refinery. One of the fundamental differences between the two is the Government’s ability to deal with the owner. The owner of the Prax Lindsey oil refinery left the business in a really terrible state. Of course, we all care very deeply for the workers there and for the families in Humberside; having worked in Humberside myself, I empathise greatly with them.

We are now in the late stages of the process with the official receiver, who has confirmed some redundancies because the offers he has received do not see refinery production returning within the next few years. We hope that process will conclude in the new year. I believe the jobs are guaranteed until March, and the Government have provided significant transitional support to help the workers to move into other jobs in the local area.

Oral Answers to Questions

Melanie Onn Excerpts
Thursday 12th June 2025

(1 year, 4 months ago)

Commons Chamber
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Joe Powell Portrait Joe Powell (Kensington and Bayswater) (Lab)
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13. What steps he is taking to support small businesses.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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19. What steps he is taking to support small businesses in Great Grimsby and Cleethorpes constituency.

Gareth Thomas Portrait The Parliamentary Under-Secretary of State for Business and Trade (Gareth Thomas)
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Our small business strategy will be published later this year and will set out our plans to champion entrepreneurs, improve access to finance and help small and medium-sized enterprises to reach more markets and adopt new technology. As I alluded to earlier, we are developing our plans for our new business growth service, simplifying access to support and advice for small businesses. We are also tackling the challenge of late payments, including the introduction of a new fair payment code and upcoming legislation requiring large companies to report annually on their payment performance.

--- Later in debate ---
Gareth Thomas Portrait Gareth Thomas
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I recognise that my hon. Friend has been very persistent on this issue, and he is entirely right to be so. We have been working with colleagues in the Home Office and the National Crime Agency to take action to crack down on illegitimate businesses that threaten to undermine the legitimate ones that exist on all of our high streets. In March, the National Economic Crime Centre co-ordinated a three-week crackdown on barbershops and other cash-intensive businesses where there were concerns, visiting almost 400 premises and securing freezing orders over a series of bank accounts totalling more than £1 million.

Melanie Onn Portrait Melanie Onn
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I thank the Minister for his answer, but I really do need to press him, because my constituents in Great Grimsby and Cleethorpes are as fed up as those of my hon. Friend the Member for Kensington and Bayswater (Joe Powell) with seeing high streets dominated by dodgy vape shops and unlicensed barbers. While some of those businesses are legitimate, a recent BBC investigative report shows that many are involved in money laundering and organised crime. Obviously, the Minister is aware of the situation, but is he working closely with the Home Office to try to tackle this blight? We probably need a national strategy, not a three-week operation.

Gareth Thomas Portrait Gareth Thomas
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My hon. Friend is right to say that this is not just an issue for our high streets, such as those mentioned by our hon. Friend the Member for Kensington and Bayswater (Joe Powell), but a concern up and down the country. The National Crime Agency and Home Office colleagues are seeking to take action against illegitimate businesses, and my hon. Friend will recognise that the announcement in yesterday’s spending review of additional police officers, with more to come over the spending review period, will help us with that activity.

British Steel

Melanie Onn Excerpts
Tuesday 22nd April 2025

(1 year, 6 months ago)

Commons Chamber
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Sarah Jones Portrait Sarah Jones
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I thank the hon. Gentleman for his continued support for his community. Yes, I am very happy to meet the leader of North Lincolnshire council, as I have done previously; he is an incredibly important part of the jigsaw of what happens in the area. I am always happy to meet MPs—I meet my hon. Friend the Member for Scunthorpe (Sir Nicholas Dakin) and the hon. Gentleman regularly—and will continue to do so to ensure that we work in the interests of the whole area.

Melanie Onn Portrait Melanie Onn (Great Grimsby and Cleethorpes) (Lab)
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I congratulate my hon. Friend the Member for Scunthorpe (Sir Nicholas Dakin) on his tireless advocacy for the steelworkers and his Scunthorpe constituents—it should be recognised. How has the Government’s decision to take control of British Steel been received by the workforce, customers and suppliers?

Sarah Jones Portrait Sarah Jones
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I agree with my hon. Friend’s comments about the tireless work of our hon. Friend the Member for Scunthorpe on securing the future of British Steel. The Secretary of State went to the British Steel site in Scunthorpe just after the legislation was passed. I think it is fair to say that there was great relief after our intervention, but workers will also quite rightly be asking us, “What happens next and how will you secure the future of the site?” We are now completely focused on that.