Lizzi Collinge
Main Page: Lizzi Collinge (Labour - Morecambe and Lunesdale)Department Debates - View all Lizzi Collinge's debates with the Cabinet Office
(1 month, 2 weeks ago)
Commons Chamber
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
The Hillsborough law we debate today is not an historical problem; it is something that my constituents need right now. I have already spoken in this place about baby Ida Lock, who died after failings in her care, and the incompetent investigation and lack of transparency that followed.
Today I want to talk about another constituent of mine. Vicki had autoimmune diseases, and she had regular treatment for them, often needing steroids. In 2021, Vicki fell pregnant and had a flare-up, which was treated with steroids. Not long after she tragically suffered a miscarriage. Days later she was admitted to hospital with severe abdominal pain and an increased heart rate, and she began to deteriorate.
The differential diagnosis was either an infection or a flare-up of her autoimmune disease.
Vicki kept getting more poorly. She was treated with antibiotics but not given any steroids. Her care was fraught with errors: her lipids were scored incorrectly; the right tests were eventually requested but not carried out in a timely way; and a pharmacist spotted that she had missed crucial medication, but nothing was done. According to her family, the doctors got caught in a loop of circular thinking—they focused on sepsis and covid—even when there was another possibility, particularly with her history of autoimmune problems.
There is a rare but known complication of autoimmune disease called hemophagocytic lymphohistiocytosis, which is a massive overreaction of the immune system that causes hyperinflammation, damaging vital organs. If the hospital had listened to Vicki and done a bone marrow test earlier, that HLH could have been identified, and it is possible that it could have been treated successfully. But once the decision to do the test—it gives results in only 10 minutes—was finally made, it took 18 hours for it to be done. The bone marrow test confirmed that Vicki had HLH. Twenty-four hours later, she died.
Vicki knew that she was having a flare-up, and she said so, but she was not listened to. From her hospital bed, she had written a letter of complaint to the patient advice and liaison service; then, just a week later, she was dead. Her family just want the truth to be recognised, because, in their experience, it has not been. Their experience echoes that of Ida’s parents. The pain is compounded because the family had felt that she was in the right place to be cared for. They trusted the hospital to get it right.
We know that no one goes to work in healthcare to do harm, but doctors and nurses are humans; they will make mistakes, and it is difficult for them to admit that they have harmed someone, so we need to create institutional cultures in which people feel able to speak up and raise concerns. Mistakes are often one-offs, but what is not is the institutional response to these tragedies. The institutional response of cover-up is part of a wider, long-standing pattern of poor culture and weak accountability. What harmed families tell me in the wake of these tragedies is that it is not necessarily the mistake itself that causes so much harm to them but the cover-up and the denial. Families, instead of grieving their loss, are forced to fight for the truth.
My hope is that the Bill will protect victims and their families—like Vicki’s, like Ryan and Sarah Lock and those who lost loved ones at Hillsborough—from this prolonged trauma. They deserve honesty, accountability and humanity from the very start, because that is how we rebuild trust.
Lizzi Collinge
Main Page: Lizzi Collinge (Labour - Morecambe and Lunesdale)(3 weeks, 2 days ago)
Public Bill Committees
Mr Tom Morrison (Cheadle) (LD)
Q
Pete Weatherby: I think there should be a mixture. There have to be central tenets to it; otherwise, we will fall into the problem where a local authority or police force will have its lawyers lawyering up a code that does not do what it should do. I think there should be a mixture on that front.
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
Q
Pete Weatherby: We have set the standard very high indeed, because we are not interested in criminalising people and we are certainly not interested in scaring people. One example thrown at us during the discussions with the Government was that we might be criminalising junior civil servants who turn up late for work—absolutely not. Intent and subjective recklessness are high hurdles, but they are individual hurdles. A corporate body cannot easily act recklessly. It is not a legal impossibility; you do have health and safety or companies law offences, where there are corporate offences and you prove the mens rea—mental state—through the directing minds, but that is an incredibly difficult complication, and it does not really work with the offences that we are looking at here.
Lizzi Collinge
Q
Pete Weatherby: The Bill creates some individual duties, so you can prove them against the individual, but on the corporate duty, the simple way of dealing with it is the one that we put forward. It is really simple: it is a couple of lines, as you can see from the amendments we have put forward. You make the head of the organisation responsible for the discharge of the corporate duty. There is no problem with that.
Anneliese Midgley (Knowsley) (Lab)
Q
Pete Weatherby: We have had very detailed discussions with the Government about this over the last year, and clause 6 was the culmination of those. The clause baldly states that the provisions apply to the intelligence services, but with a caveat. That caveat in clause 6 is fine. The Government came up with a slight issue, which was that intelligence officers might inadvertently, without realising it, notify things that affect national security. The caveat in clause 6 deals with that, and that is fine. What it does not deal with is the clause 2(4) duty to provide the evidence subject to the notification. I am sorry if this is a bit legalistic, but there is a clear difference there.
What would happen is that the intelligence service would notify the inquiry or investigation of the fact that it had relevant information or evidence to give, but then the individuals within the intelligence service would be required to provide the material. Because the intelligence service is sighted on that, the material from the individual intelligence officers goes through the intelligence services before it goes to the investigation, so the national security aspect is dealt with—no problem.
We thought that was what the Government had agreed to, but when we look at a rather obscure part of schedule 1, clause 2(4) still applies, except that you cannot make it apply, because it stops the issuing of a compliance notice, which is what kick-starts the application of clause 2(4). So that device disapplies it, and that is the problem. If you just changed the schedule 1 thing, clause 6 would be fine. That is what we thought we had agreed to, to deal with the legitimate national security aspect.
It is important that the individual responsibilities apply to intelligence officers as well, subject to the national security checks. We do not think that is a problem at all. We challenged the intelligence services to tell us how it is a problem, and they have not. If they do not apply, you end up in the Manchester Arena situation, where the evidence was corporate and was wrong. It was not until the chair, who was extremely good, called the intelligence officers themselves—on oath, in closed proceedings—that the false narrative that had been put forward corporately was unpicked.
I am sorry if that is a bit complicated, but that is the problem. It is easily solved, and there would be no effect on national security. It would make our intelligence services better, in the same way as the rest of the Bill makes local authorities, police forces and everybody else better.
Lizzi Collinge
Q
Professor Lewis: Yes. I would phrase it slightly differently: I would say that the prosecution will have to prove beyond reasonable doubt that there was no reasonable excuse, rather than thinking about truth or falsity. But, yes, once the defendant introduces evidence that raises the defence of reasonable excuse, they will have met their evidential burden, and the persuasive or legal burden will then rest on the prosecution.
Lizzi Collinge
Q
Tom Guest: When I mention that risk, it is to guard against the risk of unmeritorious prosecutions. Before there is a prosecution, there has to be an investigation. Again, you can have private investigations or police investigations. We at the CPS do not see a prospect of unmeritorious police investigations, and we do not see a present risk, although we see some risk, of unmeritorious private investigations. The DPP’s consent comes in at the point of asking, “Is this going to go into the court system or not?” At that point, we as the CPS are assessing whichever investigation has happened against the standard tests of, “Is there sufficient evidence to prosecute the suspect?” and, “Is a prosecution required in the public interest?” Whoever the suspect is, we will assess that against those standards.
Mr Tom Morrison (Cheadle) (LD)
Q
Tom Guest: It is fair to say that it is quite widely drawn, and there can be good policy reasons for that. Clearly, it is important to uphold the freedom of speech and protect the interests of journalism—not having a chilling effect on journalism is important. We understand why it is drafted in that way, but it is drafted quite widely. It would appear to cover those examples. Again, I am giving that at a very broad level. In a real-life scenario, the police would have gathered much more evidence for the prosecution to consider, but it potentially would cover those situations.
Public Office (Accountability) Bill (Second sitting) Debate
Full Debate: Read Full DebateLizzi Collinge
Main Page: Lizzi Collinge (Labour - Morecambe and Lunesdale)Department Debates - View all Lizzi Collinge's debates with the Ministry of Justice
(3 weeks, 2 days ago)
Public Bill Committees
The Chair
I call Lizzi Collinge for, I am afraid, what is likely to be the last question on this—we might possibly get a couple more in.
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
Q
Deborah Coles: The first thing to say is that the legal aid provisions will quite clearly have a transformative effect, because families will no longer have to go through intrusive funding processes, crowdfund or represent themselves.
In terms of a change in culture and the duty of candour, at the moment, as I explained, we see exactly what families have spoken to you about: a process that is adversarial in nature and victim blaming. Time and again, families describe their experiences as a battle. These are grieving families who have experienced death, very often where the state has a duty of care; something has gone catastrophically wrong, yet they have to try to drag information out of the people responsible. It is utterly unacceptable. If the Bill actually lands on the ground, meaning that organisations have this duty of candour from top to bottom, and people are called to account if they continue to behave in the way you have had described, I feel that it will change the experience.
The other thing to say is that there might be some suggestion that this is going to cause problems within the coronial system, which is our area of expertise. The Bill is trying to stop the battle to drag information out of people. There will be proper disclosure and open honesty from the outset about where things have gone wrong. It should mean that processes are shorter and less traumatising, and that they can deliver the answers that not only families need but we as a society need to learn, so that deaths are not repeated.
Professor Waters: The characteristics you mention were absolutely mine and my family’s experience of the inquest, with Ofsted withholding information or providing redacted information. In fact, it was so heavily redacted that it required us to have a second pre-inquest review, so it extends the process and adds to the expense.
I know there has been some discussion about the legal funding potentially being delayed because it might lead to a bigger budget, but parity does not mean more money. In the case of the Ofsted legal team, the coroner had to instruct them not to bring more than seven members of their legal team into the court, and we had Reading borough council and the NHS trust’s legal team up against us. Actually, balancing might mean reducing the amount of money that public bodies spend.
May I say one more thing, if this really is the last question, because I know we both want to say it? Something else that absolutely needs to happen, whether as part of the Hillsborough law or something separate, is that there must be some kind of national oversight mechanism to make sure that the recommendations that come out of inquests and inquiries are acted upon. As I said, it is two years today since my sister’s inquest, and it speaks volumes that I am still battling, frankly, just to try to prevent future deaths and to get Ofsted to do what it is necessary to make its school inspection system safe. I should not have to do that, There ought to be some independent objective body that makes sure that those recommendations happen, so that it does not happen again.
Q
Judge Durran: Every coroner is an independent judicial office holder. I can give guidance, but every case and every inquest will be fact-specific. One of my responsibilities as chief coroner of England and Wales is to provide leadership with the intention of promoting consistency among coroners. A considerable piece of work in achieving that objective was the “Chief Coroner’s Guidance for Coroners on the Bench”, which is a bench book—a “how to do it”. That has received a very favourable response for helping, I hope, to frame decision-making processes. It is a publication; although its intention is to assist coroners, it is a public-facing document and available for anyone who is an interested person.
Particularly—as I have emphasised at training, which is another of my responsibilities for coroners—bereaved families who are not represented in inquests should have access to that publication, because they can use that document to hold coroners to account in saying, “You are not following the Chief Coroner’s guidance, designed to promote consistency.” I am sad and disappointed that people may not have had a positive experience from an inquest, but we are, I believe, making considerable progress in promoting greater consistency.
Lizzi Collinge
Q
Judge Durran: There is certainly an impression that inquests are becoming more adversarial because lawyers seek to use them as some early form of litigation, with an eye to any consequential litigation down the line. My predecessor and I have done a lot to convey the message that an inquest is inquisitorial—it should not be adversarial. It is a summary hearing, not a surrogate public inquiry. Increasingly, I tell coroners about the existence of the advocate’s toolkits, which have been designed specifically with inquests in process. I have encouraged coroners that if lawyers are seeking to turn an inquest into a public inquiry, they should pause, look at the advocate’s toolkits, remind the lawyers to look at those and remind them of the nature of the proceedings, because it is not the correct forum to make those sort of arguments.
Lizzi Collinge
Q
Judge Durran: It is disappointing that the duty of candour has to be written into law. I hope that the Bill is a considerable step in the right direction, as a vehicle to enable a coroner, through conduct reports and compliance directions, to better get people to engage with the true intentions, which is to find out answers to the four questions and primarily how someone died. However, I cannot over-emphasise that the compliance directions and conduct reports add a burden to a strain that is already under strain and under-resourced.
Q
Judge Durran: I have a concern because, as I have said, a coroner has to answer four statutory questions. If an inquest engages article 2, the “how” becomes “in what circumstances”, but they are very narrow questions that should be answered. A coroner has to be very clear in answering those four questions in setting their scope—in setting the parameters of their investigation in answering those questions. There is very often a tension between what a coroner feels they need to hear to answer the statutory questions, and some wider questions that family may want answered. That remains a tension that I am not sure that this Bill is necessarily going to answer.
Tessa Munt
Q
Dr Chopra: I will briefly come back on that. One of the considerations in the 10-year plan is the role of the Health Services Safety Investigations Body, which will work more closely with the CQC in time. The HSSIB has what is called a protected safe space, which allows people, without fear of accountability and retribution, to raise concerns. One of the things we are concerned about in the Bill is whether the scope of clause 5(1), on other investigations, will include investigations undertaken by HSSIB when it works closely with CQC. It will be important to protect that space for the reasons you mention.
Lizzi Collinge
Q
Helen Vernon: Those are incredibly sad circumstances and sensitive issues. I think it will be a big help and support that aim because, as I mentioned earlier, an open and transparent response right at the start has the best chance of not only avoiding somebody consulting lawyers or initiating a claim just to get answers, but avoiding that claim subsequently escalating into unnecessary and adversarial legal proceedings. We have driven down the number of cases that go into formal litigation by using alternative dispute resolution, which generally involves bringing clinicians and the organisation together with the family. But you can do that only if there is an atmosphere of trust and clear transparency as to the information that is being shared.
Lizzi Collinge
Q
Helen Vernon: Just briefly, we hope that it will bolster transparency and the existing duty of candour, but perhaps Professor Fowler wants to come in.
Professor Fowler: I certainly agree with that. We have had the opportunity to talk about the sad case of Ida Lock. Thinking about where organisations have not been sufficiently transparent, we see occasions on which it is a failure to understand. I was involved with some training for staff who had worked in an organisation—it is not appropriate to name the organisation—where they had seen considerable failings. They were in tears during this training about reporting incidents because they realised they had been getting it completely wrong. It is incumbent upon us to work with organisations to change culture, but also to educate, train and support people, and to professionalise the approach to reporting and openness that we want to see, but that has to be done in a way in which people feel psychologically safe to do so.
I recognise anxieties about people suffering harm as a result of exercising the freedom to speak up, but it has been very successful when we look at the number of people we have seen coming forward with issues, most of whom I would argue do not suffer detriment as a result. This is about psychological safety, training, encouragement, support, standardising and professionalising around safety. A lot of the work we have done around safety has been about the governance and organisational principles of how it is done, and underlying all of it is a clear statement about systems and culture.
Lizzi Collinge
Q
Helen Vernon: They should not, but as we mentioned, there is inconsistency. Part of our collective role is to make sure that people understand its importance, how to do it well and how to deliver candour in practice.
Professor Fowler: You mentioned closed cultures. I spent six months recently working as an interim in the CQC in the gap between chief inspectors. One of the things we recognised is that where we saw organisations with challenges, there was often also a closed culture. To be clear, that is a minority of organisations, but I think the two go together.
Dr Chopra: I recognise your questions, and I agree with what Aidan said. I have seen instances where what you have described is the case—as Helen said, it is inconsistent—and I have seen brave clinicians who have said, “Right, if it is not going to trigger the organisational statutory duty of candour, I do have a professional duty of candour, and I am going to raise it that way.” I hope the Bill will bolster that, as we have said.
Seamus Logan
Q
Professor Fowler: This is a very complicated issue. A few cases of people who have suffered detriment around freedom to speak up become very magnified. I genuinely do not see that as the experience of most people who speak up, but we do hear about it. In some cases, there is a great deal of complexity. In some cases, a massive breakdown of relationships within a unit that had started to impact the unit is what required the person to act in the way they did. Getting the balance right is a complex business.
In the past, I had cases where I thought, “This is a serious issue and we need to do something about it,” and was encouraged to think otherwise. That is historical—I am talking 20 years ago—and I have certainly not experienced it recently. I am not someone who has felt that there is an impediment to me speaking up, and I see plenty of examples where people are able to do that, but you do occasionally hear of people who feel they cannot, in difficult circumstances. We are working to change that culture and make it clear that there is detriment to not speaking up rather than the other way round, but it is a complex challenge. There is progress, but there is more to do. I hope that this Bill can be part of that, but there are some cautions to getting this right and getting the balance right.
Dr Chopra: I agree. I think it is about the culture. There is that saying that culture eats strategy for breakfast; in the same way, culture will eat many of these provisions. We have to get the culture right, and we need to do anything that we can to tilt the balance to create a culture of openness and candour. The reason people fear suffering detriment is that they have seen examples; we have to recognise that the high-profile cases that Aidan mentioned do have an impact on people coming forward. In fact, we probably ought to be celebrating those instances where people are able to raise concerns and blow the whistle, and things improve. That might help to start shifting the culture.
Public Office (Accountability) Bill (Third sitting) Debate
Full Debate: Read Full DebateLizzi Collinge
Main Page: Lizzi Collinge (Labour - Morecambe and Lunesdale)Department Debates - View all Lizzi Collinge's debates with the Ministry of Justice
(2 weeks, 4 days ago)
Public Bill Committees
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
I will speak specifically to clause 2 and the duty of candour and assistance to inquiries, but my remarks are relevant to the Bill as a whole. I want to let the Committee and anyone watching know that I will be talking about the death of a child.
I should have a six-year-old constituent called Ida Lock. She should be at school, playing with her siblings and running rings around her parents. But I do not have that six-year-old constituent, because she died in 2019 at just one week old, despite having been healthy in her mum Sarah’s womb. Ida’s death was preventable: the coroner described her death as caused by gross failures in her care. There were eight opportunities to save Ida, and after Ida’s death there were many more opportunities to make sure that what happened to her never happened again. However, the hospital trust, rather than opening its arms to the family and trying to learn from its mistakes, instead carried out a completely inadequate internal investigation and then, according to the timeline laid out by the coroner, attempted to head off further investigations. In fact, Ida’s case went to the coroner only this year, in 2025. Ida died in 2019. It went there because of the family’s persistence and for no other reason. It was not referred to the coroner, as it should have been, by the hospital trust; in fact, the trust originally graded Ida’s death as “moderate harm”.