Maria Eagle

In 2018, the leisure events industry contributed £39 billion to the UK economy and the GVA contribution was £30.4 billion. This includes arts and cultural events, music events and festivals, and sporting and recreational events.

We appreciate the important role that the live events sector plays in the UK’s economy.

We appreciate the important role that the live events sector plays in the UK’s economy, and that the Covid-19 pandemic presents a significant challenge to the sector.

The Chancellor has announced the Winter Economy Plan to protect jobs and support businesses over the coming months, once the existing Self-Employment Income Support Scheme and Coronavirus Job Retention Scheme come to end. From November, the Jobs Support Scheme will provide further support to returning workers, while the extended Self-Employed Income Support Scheme will aid the self-employed who are currently actively trading but are facing reduced demand.

We are also offering businesses who face a drop in demand for their services and possible cash flow issues generous terms for the repayment of deferred taxes and government-backed loans, and are extending the application window of the government-backed loan schemes and continuing reduced VAT (from 20% to 5%) on concert tickets to March 2021.

We will give all businesses that borrowed under the Bounce Back Loan Scheme the option to repay their loan over a period of up to ten years. This will reduce their average monthly repayments on the loan by almost half. We also intend to allow CBILS lenders to extend the term of a loan up to ten years, providing additional flexibility for UK-based SMEs who may otherwise be unable to repay their loans.

In addition, the Secretary of State provided a major £1.57 billion support package for key cultural organisations to help them through the coronavirus pandemic. This support package will benefit the live events sector by providing support to venues and many other cultural organisations to stay open and continue operating.

Sport England have announced a £195 million package of support to help community clubs through this crisis. It recently boosted its Community Emergency Fund by a further £15 million to meet the demand, taking the total package up to £210 million.

We recognise that the live events industry and its supply chain has been severely impacted by Covid-19. We continue to meet with the stakeholders to discuss the specific issues facing the industry.

We appreciate the important role that the live events sector plays in the UK’s economy, and that the Covid-19 pandemic presents a significant challenge to the sector.

The Chancellor has announced the Winter Economy Plan to protect jobs and support businesses over the coming months, once the existing Self-Employment Income Support Scheme and Coronavirus Job Retention Scheme come to end. From November, the Jobs Support Scheme will provide further support to returning workers, while the extended Self-Employed Income Support Scheme will aid the self-employed who are currently actively trading but are facing reduced demand.

We are also offering businesses who face a drop in demand for their services and possible cash flow issues generous terms for the repayment of deferred taxes and government-backed loans, and are extending the application window of the government-backed loan schemes and continuing reduced VAT (from 20% to 5%) on concert tickets to March 2021.

We will give all businesses that borrowed under the Bounce Back Loan Scheme the option to repay their loan over a period of up to ten years. This will reduce their average monthly repayments on the loan by almost half. We also intend to allow CBILS lenders to extend the term of a loan up to ten years, providing additional flexibility for UK-based SMEs who may otherwise be unable to repay their loans.

In addition, the Secretary of State provided a major £1.57 billion support package for key cultural organisations to help them through the coronavirus pandemic. This support package will benefit the live events sector by providing support to venues and many other cultural organisations to stay open and continue operating.

Sport England have announced a £195 million package of support to help community clubs through this crisis. It recently boosted its Community Emergency Fund by a further £15 million to meet the demand, taking the total package up to £210 million.

We recognise that the live events industry and its supply chain has been severely impacted by Covid-19. We continue to meet with the stakeholders to discuss the specific issues facing the industry.

On Sunday 5 July 2020, the Secretary of State announced a major £1.57 billion support package for key cultural organisations to help them through the coronavirus pandemic. This funding will provide targeted support to organisations across a range of cultural and creative sectors.

We are working closely with DCMS’ Arm’s Length Bodies to develop detailed guidance indicating who can apply for the different elements of this funding. We will publish this guidance as soon as possible in July.

We are committed to reopening creative businesses, including live entertainment and outdoor events, as soon as it is safe to do so. The Secretary of State for Digital, Culture, Media and Sport recently set out a five stage roadmap that the government will work through to get the live entertainment and outdoor events sectors back up and running as soon as possible. The ministerially-chaired Events and Entertainment Working Group was established to support the Secretary of State’s Cultural Renewal Taskforce, and it focuses on developing covid-19 secure guidance to enable the safe reopening of the live entertainment and outdoor events sectors.

On Sunday 5 July 2020, the Secretary of State announced a major £1.57 billion support package for key cultural organisations to help them through the coronavirus pandemic. This funding will provide targeted support to organisations across a range of cultural and creative sectors.

We are working closely with DCMS’ Arm’s Length Bodies to develop detailed guidance indicating who can apply for the different elements of this funding. We will publish this guidance as soon as possible in July.

We are committed to reopening creative businesses, including live entertainment and outdoor events, as soon as it is safe to do so. The Secretary of State for Digital, Culture, Media and Sport recently set out a five stage roadmap that the government will work through to get the live entertainment and outdoor events sectors back up and running as soon as possible. The ministerially-chaired Events and Entertainment Working Group was established to support the Secretary of State’s Cultural Renewal Taskforce, and it focuses on developing covid-19 secure guidance to enable the safe reopening of the live entertainment and outdoor events sectors.

The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people. This includes over 750,000 laptops and tablets that have already been delivered to schools, trusts and local authorities by the end of last week.

Figures on the number of devices delivered is available at: https://www.gov.uk/government/publications/laptops-tablets-and-4g-wireless-routers-progress-data. These figures are broken down by local authority and academy trust, depending on which organisation ordered devices. Information on delivery by constituency is not available.

We announced on 12 January 2021 that we are purchasing 300,000 more laptops and tablets, bringing the total to 1.3 million. The Get Help with Technology scheme will email all schools with information on the number of additional devices allocated to them, and when they will be able to order. Devices will be available from early February 2021.

We have also partnered with the UK’s leading mobile operators to provide free data to help disadvantaged children get online as well as delivering 4G wireless routers for pupils without connection at home.

The Uni Connect outreach programme operated by the Office for Student (OfS) has, since its inception in 2017, established 29 regional partnerships of universities, colleges, employers and other local partners, to provide sustained outreach to young people in schools and colleges in areas with low or unexplained gaps in higher education (HE) participation. The programme has been successful in addressing cold spots in outreach and enabling engagement from schools and colleges. Funding this programme has embedded a collaborative approach to widening access and enabled local partners to galvanise action around HE outreach to complement the funding already spent by Higher Education Providers on outreach as part of their Access and Participation Plans.

The initial investment in the Uni Connect programme to establish a collaborative model and set up a regional infrastructure comes to an end in July 2021, and so this is an appropriate time to consider the scope and objectives of the programme, including funding other areas of increasing importance for students and prospective students.

The OfS is currently consulting on the future of the programme. Whilst it has not undertaken individual discussions with Shaping Futures regarding the next phase of funding for Uni Connect, programme-wide updates have been provided to partnerships at regular meetings with the Programme Leads and Chairs.

My right hon. Friend, the Secretary of State for Education, writes annually to the OfS, setting out the available teaching grant funding, and will issue the letter for 2021/2022 in due course.

The Uni Connect outreach programme operated by the Office for Student (OfS) has, since its inception in 2017, established 29 regional partnerships of universities, colleges, employers and other local partners, to provide sustained outreach to young people in schools and colleges in areas with low or unexplained gaps in higher education (HE) participation. The programme has been successful in addressing cold spots in outreach and enabling engagement from schools and colleges. Funding this programme has embedded a collaborative approach to widening access and enabled local partners to galvanise action around HE outreach to complement the funding already spent by Higher Education Providers on outreach as part of their Access and Participation Plans.

The initial investment in the Uni Connect programme to establish a collaborative model and set up a regional infrastructure comes to an end in July 2021, and so this is an appropriate time to consider the scope and objectives of the programme, including funding other areas of increasing importance for students and prospective students.

The OfS is currently consulting on the future of the programme. Whilst it has not undertaken individual discussions with Shaping Futures regarding the next phase of funding for Uni Connect, programme-wide updates have been provided to partnerships at regular meetings with the Programme Leads and Chairs.

My right hon. Friend, the Secretary of State for Education, writes annually to the OfS, setting out the available teaching grant funding, and will issue the letter for 2021/2022 in due course.

The Uni Connect outreach programme operated by the Office for Student (OfS) has, since its inception in 2017, established 29 regional partnerships of universities, colleges, employers and other local partners, to provide sustained outreach to young people in schools and colleges in areas with low or unexplained gaps in higher education (HE) participation. The programme has been successful in addressing cold spots in outreach and enabling engagement from schools and colleges. Funding this programme has embedded a collaborative approach to widening access and enabled local partners to galvanise action around HE outreach to complement the funding already spent by Higher Education Providers on outreach as part of their Access and Participation Plans.

The initial investment in the Uni Connect programme to establish a collaborative model and set up a regional infrastructure comes to an end in July 2021, and so this is an appropriate time to consider the scope and objectives of the programme, including funding other areas of increasing importance for students and prospective students.

The OfS is currently consulting on the future of the programme. Whilst it has not undertaken individual discussions with Shaping Futures regarding the next phase of funding for Uni Connect, programme-wide updates have been provided to partnerships at regular meetings with the Programme Leads and Chairs.

My right hon. Friend, the Secretary of State for Education, writes annually to the OfS, setting out the available teaching grant funding, and will issue the letter for 2021/2022 in due course.

The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people. Over 750,000 laptops and tablets had been delivered to schools, academy trusts and local authorities by the end of last week, nearly 140,000 of which had been delivered this month.

We have also provided over 54,000 4G wireless routers, with free data for the academic year so that children have access to remote education. Routers have been distributed to schools, academy trusts and local authorities, who are responsible for allocating them to the families that need them most. For this reason, figures on the number of routers provided at constituency level is not available.

The Department has also partnered with some of the UK’s leading mobile network operators to provide free data to disadvantaged families, which will support access to education resources, including Oak National Academy, and other websites.

Families will benefit from this additional data until July 2021. Schools are able to request free mobile data uplifts via the Get Help with Technology service.

A number of mobile network providers are also progressing the zero-rating of educational resources, such as Oak Academy and BBC Bitesize.

Airlines’ schedules are subject to change at short notice and it is for that reason that we have not made a formal assessment of the number of flights that will be operated after the introduction of the new managed quarantine measures.

The Government will keep all our measures under constant review, including quarantine measures for international travellers and how long these are required for.

The Government recognises that the aviation sector has been significantly impacted by the Covid-19 pandemic. Firms can continue to draw upon the unprecedented package of measures announced by the Chancellor, including a Bank of England scheme for firms to raise capital, the Coronavirus Business Interruption Loan Scheme, Time to Pay flexibilities with tax bills, financial support for employees,VAT deferrals, and the recently-launched Airports and Ground Operations Support Scheme

If businesses find themselves in severe and urgent financial difficulties, even following these unprecedented support measures, then we remain open to discussion about bespoke financial support, but only as a last resort. Any intervention would need to be on terms to protect the interests of taxpayers.

The Government recognises that the aviation sector has been significantly impacted by the Covid-19 pandemic. Firms can continue to draw upon the unprecedented package of measures announced by the Chancellor, including a Bank of England scheme for firms to raise capital, the Coronavirus Business Interruption Loan Scheme, Time to Pay flexibilities with tax bills, financial support for employees and VAT deferrals.

If businesses find themselves in severe and urgent financial difficulties, even following these unprecedented support measures, then we remain open to discussion about bespoke financial support, but only as a last resort. Any intervention would need to be on terms to protect the interests of taxpayers.

The Department for Transport works closely with HM Treasury on matters related to aviation.

Ministers and officials have engaged extensively with the Aviation industry, including regional airports, throughout this crisis. We remain committed to an open engagement with the sector and continue to work with industry to establish relationships that will reflect Government’s priorities, both in terms of sharing information and giving industry the opportunity to feedback as policy develops, with the aim of helping retain jobs and return the sector to growth as soon as possible.

Ministers and officials have engaged extensively with the Aviation industry, including regional airports, throughout this crisis. We remain committed to an open engagement with the sector and continue to work with industry to establish relationships that will reflect Government’s priorities, both in terms of sharing information and giving industry the opportunity to feedback as policy develops, with the aim of helping retain jobs and return the sector to growth as soon as possible.

The data for deductions in March and April 2020 is not yet available.

From 3rd April 2020, deductions from Universal Credit for some government debt, such as Tax Credits, benefit overpayments and Social Fund Loans were suspended initially for 3 months with a review. This was done to ease the financial pressure of debt recovery on benefit claimants and to also allow Debt Management staff to be re-deployed to focus on the unprecedented volume of new claims received during the covid-19 outbreak.

The latest available information on Universal Credit payment timeliness is published and can be found at: https://stat-xplore.dwp.gov.uk/

Guidance on how to extract the information required can be found at:

https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html

The department published a set of supplementary management information on the number of Universal Credit Advances paid by the four advance types. It is available at https://www.gov.uk/government/publications/universal-credit-declarations-claims-and-advances-management-information

This management information will be updated on each Tuesday up to the end of June. Each week the release will include daily data for the time up to a week before the release date.

This information is intended for future publication

Statistics on Alternative Payment Arrangements for March and April will be published on 11 August 2020 and can be found at https://stat-xplore.dwp.gov.uk/

Guidance on how to extract the information required can be found at:

https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html

The Department is open and transparent about our approach to benefit recovery, publishing our full Benefit Overpayment Recovery staff guide on gov.uk. Information regarding the waiver process can be found in chapter 8 of this guide. I have included a link below for your information.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/878823/benefit-overpayment-recovery-guide.pdf

In addition, when the Department informs claimants of a benefit overpayment (either by letter, or via the journal in Universal Credit), they are advised to contact the Department’s Debt Management Team to discuss repayment. During this discussion, if a claimant expresses concern about repayment, Debt Management staff will inform them that they can request a waiver be considered.

It should be noted that a waiver can only be granted where the recovery of the overpayment is causing substantial medical and/or financial hardship, and where clear evidence of this can be provided.

The Medicines and Healthcare products Regulatory Authority issued an exceptional use authorisation on 23 December 2020.

While the Government has not undertaken a formal impact assessment, we continue to consult widely with the travel and hospitality sector, including through the Global Travel Taskforce.

Over the few past weeks, Government Ministers and officials have engaged with stakeholders from across the aviation, maritime, hotel and hospitality industries and are finalising plans to implement the new scheme.

We replied to the hon. Member’s letter on 20 January 2021.

The Medicines and Healthcare products Regulatory Agency (MHRA) has not refused to authorise daily lateral flow testing in schools. The MHRA excluded daily testing of one type of lateral flow device which was not deployed in schools.

A response was sent on 16 April 2020, and has now been resent as a courtesy.

The Test and Trace Support Payment scheme in England and equivalent support schemes in the Devolved Administrations are linked to employment, and the legislative default is that these payments are liable to income tax. This is in line with the tax treatment of other COVID-19 support payments.

HM Revenue and Customs will use existing powers to gather data from local authorities on the payments made through this scheme. This information will be used to adjust the tax codes through the employer’s PAYE scheme for employees receiving Test and Trace Support Payments.

Such payments are normally liable to National Insurance Contributions (NICs), but the UK Government has granted a NICs exemption in England to reduce the administrative burden on the local authorities making the Test and Trace Support Payments and employers.

The UK Government is working with the Devolved Administrations to extend this NICs exemption to their equivalent schemes.

The Test and Trace Support Payment scheme in England and equivalent support schemes in the Devolved Administrations are linked to employment, and the legislative default is that these payments are liable to income tax. This is in line with the tax treatment of other COVID-19 support payments.

HM Revenue and Customs will use existing powers to gather data from local authorities on the payments made through this scheme. This information will be used to adjust the tax codes through the employer’s PAYE scheme for employees receiving Test and Trace Support Payments.

Such payments are normally liable to National Insurance Contributions (NICs), but the UK Government has granted a NICs exemption in England to reduce the administrative burden on the local authorities making the Test and Trace Support Payments and employers.

The UK Government is working with the Devolved Administrations to extend this NICs exemption to their equivalent schemes.

After eight months of the CJRS, the scheme will close at the end of October. The SEISS will remain open for applications for the second and final grant until 19 October.

It is the case that some sectors will be affected by coronavirus for longer than others, and the Government will seek to support those sectors appropriately.

The Government will continue to engage with businesses and representative groups with the aim of ensuring that support provided is right for those sectors and for the economy as a whole.

Treasury Ministers and officials meet with a wide range of stakeholders across sectors as part of ongoing policy development and implementation.

Ministers and officials from the Department for Transport are in regular contact with airlines, airports and unions to understand the impact that COVID-19 is having on the sector and its workers.

Treasury Ministers and officials meet with a wide range of stakeholders across sectors as part of ongoing policy development and implementation.

Ministers and officials from the Department for Transport are in regular contact with airlines, airports and unions to understand the impact that COVID-19 is having on the sector and its workers.

Following the Government’s announcement on 18 March of an initial wave of £1.6 billion of funding to respond to COVID-19 impacts on local councils, we continued to keep funding pressures under review, using both data collection and ongoing conversations with councils to refine our assessment.

On 28 April, the Secretary of State announced allocations of an additional £1.6 billion to individual local authorities.

Whereas the first funding allocation was primarily allocated to local authorities through the Adult Social Care Relative Needs Formula, in recognition that the greatest immediate pressures would fall on local authorities with social care responsibilities, this second wave of funding was allocated on a per capita basis. This reflects our latest understanding of the distribution of additional covid-related pressures, which are likely to be distributed in a way that is different from pre-existing needs. The 65:35 spilt in this per capita allocation between counties and districts in two-tier shire areas provides more funding to district councils than the first wave of funding, whilst providing significant support to social care authorities.

It is important that these two waves of funding are seen together and that false comparisons between the two are avoided. Across both waves, almost 70 per cent of district councils will receive £1 million or more in support, whilst more than 90 per cent of the funding will go to social care authorities.

Following the Government’s announcement on 18 March of an initial wave of £1.6 billion of funding to respond to COVID-19 impacts on local councils, we continued to keep funding pressures under review, using both data collection and ongoing conversations with councils to refine our assessment.

On 28 April, the Secretary of State announced allocations of an additional £1.6 billion to individual local authorities.

Whereas the first funding allocation was primarily allocated to local authorities through the Adult Social Care Relative Needs Formula, in recognition that the greatest immediate pressures would fall on local authorities with social care responsibilities, this second wave of funding was allocated on a per capita basis. This reflects our latest understanding of the distribution of additional covid-related pressures, which are likely to be distributed in a way that is different from pre-existing needs. The 65:35 spilt in this per capita allocation between counties and districts in two-tier shire areas provides more funding to district councils than the first wave of funding, whilst providing significant support to social care authorities.

It is important that these two waves of funding are seen together and that false comparisons between the two are avoided. Across both waves, almost 70 per cent of district councils will receive £1 million or more in support, whilst more than 90 per cent of the funding will go to social care authorities.

Government published guidance on GOV.UK on 19 March setting out how the children of those whose work is critical to the COVID-19 response and cannot be safely cared for at home will be prioritised for education provision.

Protecting vulnerable tenants and ensuring that residents of supported and sheltered housing schemes are safe is critical at this time.

The guidance is clear that if workers think they fall within the critical categories it describes, they should confirm with their employer that, based on their business continuity arrangements, their specific role is necessary for the continuation of this essential public service.

Liverpool City Council made an application for selective licensing under the condition of low housing demand across the whole city.

The evidence provided by the local authority was carefully considered against all the relevant statutory conditions, including those contained within section 80(4) of the Housing Act 2004. The application did not meet the statutory tests because it did not sufficiently evidence the existence of low housing demand in every ward in the city, nor that every ward would become an area of low housing demand.

Liverpool City Council made an application for selective licensing under the condition of low housing demand across the whole city.

The evidence provided by the local authority was carefully considered against all the relevant statutory conditions, including those contained within section 80(4) of the Housing Act 2004. The application did not meet the statutory tests because it did not sufficiently evidence the existence of low housing demand in every ward in the city, nor that every ward would become an area of low housing demand.

Remote participation in hearings provides an alternative method for conducting a hearing. However, attending a hearing remotely will not always be appropriate. The option to hold a remote hearing is at the discretion of a judge, who will decide if it is appropriate and in the interests of justice to do so taking into account the needs of the parties involved. The allocation of court facilities will be provided accordingly.

HMCTS is committed to ensuring that remote hearings are accessible to all users including those with hearing loss. At the start of the pandemic HMCTS considered its public sector equality duty and completed an Equality Impact Assessment. This is regularly reviewed and updated.

The technology used to facilitate video hearings has the functionality to effectively support those with hearing loss. A range of adjustments can be provided, including speech to text reporters if live captioning was required and sign language interpreters. Additional support is also offered, such as regular breaks in a hearing.

Court and tribunal users are encouraged to get in touch before any type of hearing to discuss any particular adjustments they may need so that people are not treated less favourably because of their disability.

HMCTS staff have access to reasonable adjustment guidance and training. All guidance raises awareness of the issues people may face, and the reasonable adjustments which may help them to fully participate in hearings.

The Judicial College ensures judicial training promotes equal treatment by weaving equality issues and case studies into training material. The judiciary have access to the Equal Treatment Bench Book (ETBB), and learning materials which provide explicit guidance on working with diverse individuals such as those who are hard of hearing.

Remote participation in hearings provides an alternative method for conducting a hearing. However, attending a hearing remotely will not always be appropriate. The option to hold a remote hearing is at the discretion of a judge, who will decide if it is appropriate and in the interests of justice to do so taking into account the needs of the parties involved. The allocation of court facilities will be provided accordingly.

HMCTS is committed to ensuring that remote hearings are accessible to all users including those with hearing loss. At the start of the pandemic HMCTS considered its public sector equality duty and completed an Equality Impact Assessment. This is regularly reviewed and updated.

The technology used to facilitate video hearings has the functionality to effectively support those with hearing loss. A range of adjustments can be provided, including speech to text reporters if live captioning was required and sign language interpreters. Additional support is also offered, such as regular breaks in a hearing.

Court and tribunal users are encouraged to get in touch before any type of hearing to discuss any particular adjustments they may need so that people are not treated less favourably because of their disability.

HMCTS staff have access to reasonable adjustment guidance and training. All guidance raises awareness of the issues people may face, and the reasonable adjustments which may help them to fully participate in hearings.

The Judicial College ensures judicial training promotes equal treatment by weaving equality issues and case studies into training material. The judiciary have access to the Equal Treatment Bench Book (ETBB), and learning materials which provide explicit guidance on working with diverse individuals such as those who are hard of hearing.

HMCTS will provide reasonable adjustments for court and tribunal users with disabilities and takes steps to avoid treating people less favourably because of their disability. Court and tribunal users are encouraged to get in touch with HMCTS to discuss any particular adjustments they may need. HMCTS staff will sensitively ask those needing reasonable adjustments what support they require in order to be able to provide reasonable adjustments. We are committed to providing reasonable adjustments for all of those people with hearing loss to be able to access hearings in person.

Reasonable adjustment guidance and broader disability guidance is provided to all HMCTS staff for in person hearings and remote hearings. All guidance raises awareness of the issues people with hearing loss may face, and the reasonable adjustments which may help them to fully participate in hearings. Guidance also provides practical help for staff to ensure they know what hearing enhancement equipment is available in their buildings for users and how to use it. It includes a checklist for making sure that staff have time to test hearing enhancement equipment and are comfortable with how it’s used.

The Judiciary of England and Wales is constitutionally independent of Government, so the MoJ does not issue guidance to the judiciary. Judicial guidance on equal treatment is provided through access to the Equal Treatment Bench Book (ETBB), published by the Judicial College, and learning materials which provide explicit guidance on working with diverse individuals such as those who have hearing loss.

HMCTS will provide reasonable adjustments for court and tribunal users with disabilities and takes steps to avoid treating people less favourably because of their disability. Court and tribunal users are encouraged to get in touch with HMCTS to discuss any particular adjustments they may need. HMCTS staff will sensitively ask those needing reasonable adjustments what support they require in order to be able to provide reasonable adjustments. We are committed to providing reasonable adjustments for all of those people with hearing loss to be able to access hearings in person.

Reasonable adjustment guidance and broader disability guidance is provided to all HMCTS staff for in person hearings and remote hearings. All guidance raises awareness of the issues people with hearing loss may face, and the reasonable adjustments which may help them to fully participate in hearings. Guidance also provides practical help for staff to ensure they know what hearing enhancement equipment is available in their buildings for users and how to use it. It includes a checklist for making sure that staff have time to test hearing enhancement equipment and are comfortable with how it’s used.

The Judiciary of England and Wales is constitutionally independent of Government, so the MoJ does not issue guidance to the judiciary. Judicial guidance on equal treatment is provided through access to the Equal Treatment Bench Book (ETBB), published by the Judicial College, and learning materials which provide explicit guidance on working with diverse individuals such as those who have hearing loss.

HMCTS will provide reasonable adjustments for court and tribunal users with disabilities and takes steps to avoid treating people less favourably because of their disability. Court and tribunal users are encouraged to get in touch with HMCTS to discuss any particular adjustments they may need. HMCTS staff will sensitively ask those needing reasonable adjustments what support they require in order to be able to provide reasonable adjustments. We are committed to providing reasonable adjustments for all of those people with hearing loss to be able to access hearings in person.

Reasonable adjustment guidance and broader disability guidance is provided to all HMCTS staff for in person hearings and remote hearings. All guidance raises awareness of the issues people with hearing loss may face, and the reasonable adjustments which may help them to fully participate in hearings. Guidance also provides practical help for staff to ensure they know what hearing enhancement equipment is available in their buildings for users and how to use it. It includes a checklist for making sure that staff have time to test hearing enhancement equipment and are comfortable with how it’s used.

The Judiciary of England and Wales is constitutionally independent of Government, so the MoJ does not issue guidance to the judiciary. Judicial guidance on equal treatment is provided through access to the Equal Treatment Bench Book (ETBB), published by the Judicial College, and learning materials which provide explicit guidance on working with diverse individuals such as those who have hearing loss.