Internet Service Providers and Suicide-related Content

Feryal Clark Excerpts
Wednesday 18th December 2024

(5 days, 13 hours ago)

Commons Chamber
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Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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I thank the hon. Member for Leeds East (Richard Burgon) for opening the debate and all other colleagues who have contributed. I know that this issue will be close to the hearts of many of us, because it is about protecting the safety of everyone, including our children and young people.

This evening I want to talk about why this issue matters and what the Online Safety Act will do about it. First, I would like to share my deepest sympathies with family and friends of Joe Nihill—a 23-year-old man who ended his life after finding suicide-related content online. Unfortunately, stories such as Joe’s are not uncommon—we have heard about Tom, a 22-year-old young man, who also died from suicide. As part of our work in online safety we speak to groups that have campaigned for years for a safer internet, often led by bereaved families. I thank Joe’s mother Catherine, his sister-in-law Melanie and all the bereaved families for their tireless work. We continue to listen to their expertise in this conversation.

People who are thinking about ending their lives or hurting themselves might turn to the internet as a place of refuge. All too often, what they find instead is content encouraging them not to seek help. That deluge of content has a real-world impact. Suicide-related internet use is a factor in around a quarter of deaths by suicide among people aged 10 to 19 in the UK—at least 43 deaths a year. Lots of research in this area focuses on children, but it is important to recognise that suicide-related internet use can be a factor in suicide in all age groups. These harms are real, and tackling them must be a collective effort.

On the hon. Member’s first point, we welcome efforts by all companies, including internet service providers, to tackle illegal content so that no more lives are tragically lost to suicide. Online safety forms a key pillar of the Government’s suicide prevention strategy. However, we are clear that the principal responsibility sits squarely with those who post such hateful content, and the site where it is allowed to fester—sites that, until now, have not been made to face the consequences. The Online Safety Act has been a long time coming. A decade of delay has come at a tragic human cost, but change is on its way. On Monday, Ofcom published its draft illegal harms codes under the Online Safety Act, which are a step change.

On the hon. Member’s second point, I can confirm that from next spring, for the first time, social media platforms and search engines will have to look proactively for and take down illegal content. These codes will apply to sites big and small. If services do not comply they could be hit by massive fines, or Ofcom could, with the agreement of the courts, use business disruption measures —court orders that mean that third parties have to withdraw their services or restrict or block access to non-compliant services in the UK. We have made intentionally encouraging or assisting suicide a priority offence under the Act. That means that all providers, no matter their size, will have to show that they are taking steps to stop their sites being used for such content.

The strongest protection in the Act’s frameworks are for children, so on the hon. Member’s third point, I assure him that under the draft child safety codes, any site that allows content that promotes self-harm, eating disorders or suicide will now have to use highly effective age limits to stop children from accessing such content. Some sites will face extra duties. We have laid the draft regulations setting out the threshold conditions for category 1, 2A and 2B services under the Act. Category 1 sites are those that have the ability to spread content easily, quickly and widely. They will have to take down content if it goes against their terms of services, such as posts that could encourage self-harm or eating disorders. They will also have to give adult users the tools to make it less likely they will see content that they do not want to see, or will alert them to the nature of potentially harmful content.

A suicide forum will be unlikely to have terms of services that restrict legal suicide content, and users of these sites are unlikely to want to use tools that make it less likely they will see such content. However, that absolutely does not mean that such forums—what people call “small but risky” sites—can go unnoticed.

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Motion made, and Question proposed, That this House do now adjourn.—(Taiwo Owatemi.)
Feryal Clark Portrait Feryal Clark
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Every site, whether it has five users or 500 million users, will have to proactively remove illegal content, such as content where there is proven intent of encouraging someone to end their life. Ofcom has also set up a “small but risky” supervision taskforce to ensure that smaller forums comply with new measures, and it is ready to take enforcement action if they do not do so. The Government understand that just one person seeing this kind of content could mean one body harmed, one life ended, and one family left grieving.

Munira Wilson Portrait Munira Wilson
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The problem is that the sites that the hon. Member for Leeds East (Richard Burgon) referred to—and there are many others like them—do not necessarily fall into the illegal category, although they still have extremely dangerous and harmful content. Despite a cross-party vote in Parliament to include in the Online Safety Act these very small and very dangerous sites in category 1, there has been a proactive decision to leave them out of the illegal harms codes, which were published yesterday. Can the Minister put on record exactly why that is? Why can these sites not be included in that category? There is all sorts of content glamourising suicide, self-harm, eating disorders and other hate speech that is being promoted by these small sites. They should be regulated to a high level.

Feryal Clark Portrait Feryal Clark
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Based on research regarding the likely impact of user numbers and functionalities, category 1 is about easy, quick and wide dissemination of regulated user-generated content. As Melanie Dawes set out in her letter to the Secretary of State in September, Ofcom has established a “small but risky” supervision task, as I mentioned, to manage and enforce compliance among smaller services. It has the power to impose significant penalties and, as I say, to take remedial action against non-compliant services. As the hon. Member for Leeds East mentioned earlier, the Online Safety Act is one of the biggest steps that Government have taken on online safety, but it is imperfect. It is an iterative process, and it will be kept under review.

I thank the hon. Gentleman for raising this matter, and for bringing to our memory Joe Nihill and those like him, who turned to the internet for help and were met with harm. On his final point, on the effective implementation of the Online Safety Act, we will continue to engage with all providers in this space. I am confident that these measures are a big step in making tech companies play their part in wiping out those harms and making the internet a safer place for us all. The hon. Gentleman raised the matter of an outstanding question. I do not know whether he has gone to the wrong Department, but I will commit to looking up that question and ensuring that he receives a response to it.

With that, I thank you, Madam Deputy Speaker, and wish you and the whole House a very happy Christmas.

Question put and agreed to.

Online Safety: Children and Young People

Feryal Clark Excerpts
Tuesday 26th November 2024

(3 weeks, 6 days ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

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Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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It is a pleasure to serve under your chairmanship, Mr Dowd. I congratulate my hon. Friend the Member for Darlington (Lola McEvoy) on securing this debate. As hon. Members can see, debates in Westminster Hall take a whole different form from debates in the House; they are a lot more informative and collegiate, and Westminster Hall is a much nicer place to debate. I welcome the parents in the Public Gallery and thank them for their commitment and the work they continue to do to make sure that this issue stays on our agenda and continues to be debated. I know they have met my colleagues, and I look forward to meeting them as well.

I am grateful to all hon. Members for the incredibly powerful and informative contributions to today’s debate. As the mother of two young children, I always have online safety on my mind. Every time I am on my phone in front of my children or want to keep them distracted by putting on a YouTube video, it scares me, and the issue is always at the back of my mind. It is important that we as parents always have the safety of our children in mind. My hon. Friend the Member for Rother Valley (Jake Richards) talked about being a parent to really young children while being an MP or candidate. As a mother who had two children in part during the last term, I can assure him that it does get easier. I am happy to exchange some tips.

The growth in the use of phones and social media has been a huge societal change, and one that we as parents and citizens are grappling with. I am grateful to all hon. Members here who are engaging in this debate. The Government are committed to keeping children safe online, and it is crucial that we continue to have conversations about how best to achieve that goal. We live in a digital age, and we know that being online can benefit children of all ages, giving them access to better connections, education, information and entertainment. However, we know that it can also accentuate vulnerabilities and expose children to harmful and age-inappropriate content. We believe that our children should be well-equipped to make the most of the digital opportunities of the future, but we must strike the right balance so that children can access the benefits of being online while we continue to put their safety first.

Last week, the Secretary of State visited NSPCC headquarters to speak to their voice of online youth group. That is just the latest meeting in a programme of engagement undertaken by the Secretary of State and my colleague in the other place, Baroness Maggie Jones. Getting this right has been and will continue to be a long process. Many hon. Members here will remember the battle to get the Online Safety Act passed. Despite the opposition—some Members in this place sought to weaken it—there was cross-party consensus and a lot of support, and so it was passed.

Richard Burgon Portrait Richard Burgon (Leeds East) (Ind)
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On a number of occasions during the passage of the Online Safety Bill in this House, I raised the story of my constituent Joe Nihill from Leeds, who sadly took his own life after accessing very dangerous suicide-related content. I want to bring to the Minister’s attention that before Ofcom’s new powers are put into practice at some point next year, there is a window where there is a particular onus on internet service providers to take action. The website that my constituent accessed, which encouraged suicide, deterred people from seeking mental health support and livestreamed suicide, has been blocked for people of all ages by Sky and Three. Will the Minister congratulate those two companies for doing that at this stage and encourage all internet service providers to do the same before Ofcom’s new powers are implemented next year?

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Feryal Clark Portrait Feryal Clark
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I thank the hon. Member for making that point and I absolutely welcome that intervention by internet providers. As I will go on to say, internet providers do not have to wait for the Act to be enacted; they can start making such changes now. I absolutely agree with him.

Many colleagues have raised the issue of the adequacy of the Online Safety Act. It is a landmark Act, but it is also imperfect. Ofcom’s need to consult means a long lead-in time; although it is important to get these matters right, that can often feel frustrating. None the less, we are clear that the Government’s priority is Ofcom’s effective implementation of the Act, so that those who use social media, especially children, can benefit from the Act’s wider reach and protections as soon as possible. To that end, the Secretary of State for Science, Innovation and Technology became the first Secretary of State to set out a draft statement of strategic priorities to ensure that safety cannot be an afterthought but must be baked in from the start.

The hon. Member for Strangford (Jim Shannon) raised the issue of suicide and self-harm. Ofcom is in the process of bringing the Online Safety Act’s provisions into effect. Earlier this year, it conducted a consultation on the draft illegal content, with one of the most harmful types being content about suicide. Child safety codes of practice were also consulted on. We expect the draft illegal content codes to be in effect by spring 2025, with child safety codes following in the summer.

Under the Act, user-to-user and search services will need to assess the risk that they might facilitate illegal content and must put in place measures to manage and mitigate any such risk. In addition, in-scope services likely to be accessed by children will need to protect children from content that is legal but none the less harmful to children, including pornography, bullying and violent content. The Act is clear that user-to-user services that allow the most harmful types of content must use highly effective age-assurance technology to prevent children from accessing it.

Ofcom will be able to use robust enforcement powers against companies that fail to fulfil their duties. Ofcom’s draft codes set out what steps services can take to meet those duties. The proposals mean that user-to-user services that do not ban harmful content should introduce highly effective age checks to prevent children from accessing the entire site or app, or age-restrict those parts of the service that host harmful content. The codes also tackle algorithms that amplify harm and feed harmful material to children, which have been discussed today. Under Ofcom’s proposal, services will have to configure their algorithms to filter out the most harmful types of content from children’s feeds, and reduce the visibility and prominence of other harmful content.

The hon. Member for Aberdeen North (Kirsty Blackman), the right hon. and learned Member for Kenilworth and Southam (Sir Jeremy Wright) and others discussed strengthening the codes. Ofcom has been very clear that it will look to strengthen the codes in future iterations. The Government will encourage it to do so as harmful online technology and the evidence base about such technology evolves.

Jeremy Wright Portrait Sir Jeremy Wright
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Will the Minister give way?

Feryal Clark Portrait Feryal Clark
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I am short of time, so I will have to proceed.

For example, Ofcom recently announced plans to launch a further consultation on the illegal content duties once the first iteration of those duties is set out in spring next year. That iterative approach enables Ofcom to prioritise getting its initial codes in place as soon as possible while it builds on the foundations set out in that first set of codes.

My hon. Friends the Members for Slough (Mr Dhesi) and for Lowestoft (Jess Asato) and the hon. Member for Aberdeen North raised the issue of violence against girls and women. In line with our safer streets mission, platforms will have new duties to create safer spaces for women and girls. It is a priority of the Online Safety Act for platforms proactively to tackle the most harmful illegal content, which includes offences such as harassment, sexual exploitation, extreme pornography, internet image abuse, stalking and controlling or coercive behaviour, much of which disproportionately affects women and girls. All services in scope of the Act need to understand the risks facing women and girls from illegal content online and take action to mitigate that.

My hon. Friend the Member for Carlisle (Ms Minns) set out powerfully the issues around child sexual exploitation and abuse. Child sexual abuse is a vile crime that inflicts long-lasting trauma on victims. UK law is crystal clear: the creation, possession and distribution of child sexual abuse images is illegal. The strongest protections in the Online Safety Act are against child sexual abuse and exploitation. Ofcom will have strong powers to direct online platforms and messaging and search services to combat that kind of abuse. It will be able to require platforms to use accredited, proactive technology to tackle CSEA and will have powers to hold senior managers criminally liable if they fail to protect children.

I am running short of time, so I shall make some final remarks. While we remain resolute in our commitment to implementing the Online Safety Act as quickly and effectively as possible, we recognise the importance of these ongoing conversations, and I am grateful to everyone who has contributed to today’s debate. I am grateful to the brave parents who continue to fight for protections for children online and shine a light on these important issues. The Opposition spokesperson, the hon. Member for Runnymede and Weybridge (Dr Spencer), asked a host of questions. I will respond to him in writing, because I do not have time to do so today, and I will place a copy in the Library.

Peter Dowd Portrait Peter Dowd (in the Chair)
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I call Lola McEvoy to briefly respond to the debate.

Oral Answers to Questions

Feryal Clark Excerpts
Wednesday 20th November 2024

(1 month ago)

Commons Chamber
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Alex Ballinger Portrait Alex Ballinger (Halesowen) (Lab)
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5. What steps his Department is taking to help increase levels of innovation in the Black Country.

Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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We want to boost investment in innovation and enable people in all regions of the UK to benefit from an innovation-led economy. That is why the spending review supports the UK’s research and development ambition, with total Government investment in R&D rising to a record £20.4 billion in 2025-26. That allows us to extend innovation accelerators for another year, which will continue to bolster the west midlands’ high-potential innovation clusters, fund the Midlands Industrial Ceramics Group through the Strength in Places fund, and support the region’s investment zone.

Alex Ballinger Portrait Alex Ballinger
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Last month, alongside Richard Parker, the Mayor of the West Midlands, I was lucky enough to join Halesowen college as it opened its new digital and media campus at Trinity Point. Does the Minister agree that excellent institutions such as this are fundamental to supporting innovation across our region, and would she be so kind as to visit us at some point in the near future?

Feryal Clark Portrait Feryal Clark
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I agree with my hon. Friend that educational institutes are crucial to innovation. Halesowen college is one of five colleges across the region using the further education and innovation fund to support innovation and technical excellence within the local community. Such facilities and expertise will help businesses to develop a workforce with skills and take advantage of that. I would be delighted to visit the Trinity Point college if the opportunity arises.

Lindsay Hoyle Portrait Mr Speaker
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I call the Liberal Democrat spokesperson.

Victoria Collins Portrait Victoria Collins (Harpenden and Berkhamsted) (LD)
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Increasing levels of innovation across the UK are crucial to unlocking growth and solving some of our biggest problems. That is why I was worried to read about the Secretary of State saying that we have to apply “a sense of statecraft” to working with multinational tech companies. Does the Minister agree that what we should be doing is working with such companies as companies, not states, focusing on increasing healthy competition and supporting innovative UK businesses so that they are not left with the choice of being bought up or leaving the UK?

Feryal Clark Portrait Feryal Clark
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As I have said, increasing productivity right across the UK is fundamental to our mission to kick-start economic growth. Through our industrial strategy and the development of local growth plans, we will build on local strengths to ensure that public and private research and development businesses right across the UK help local places to reach their potential. We are strengthening the relationships with businesses to deliver for British people.

Tony Vaughan Portrait Tony Vaughan (Folkestone and Hythe) (Lab)
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6. If he will take steps to support the creation of a global network of scientific research on frontier artificial intelligence safety.

Draft Communications Act 2003 (Disclosure of Information) Order 2024

Feryal Clark Excerpts
Tuesday 19th November 2024

(1 month ago)

General Committees
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Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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I beg to move,

That the Committee has considered the draft Communications Act 2003 (Disclosure of Information) Order 2024.

It is a pleasure to serve under your chairmanship, Mr Twigg. I start by welcoming the shadow Minister, the hon. Member for Runnymede and Weybridge, to his place. I look forward to many encounters with him—we will have another tomorrow.

The Online Safety Act 2023 lays the foundations for strong protections for children and adults online, and I thank colleagues for their continued interest in the Act and its implementation. It is critical that the Act is made fully operational as quickly as possible, and the Government are committed to ensuring that its protections are delivered as soon as possible.

The draft order will further support the implementation of the 2023 Act by Ofcom. It concerns Ofcom’s ability to share business information with Ministers for the purpose of fulfilling functions of the 2023 Act under section 393 of the Communications Act 2003. It corrects an oversight in the 2023 Act that was identified following its passage.

Section 393 of the Communications Act 2003 contains a general restriction on Ofcom’s disclosing information about particular businesses without their consent. It includes exemptions, including where such a disclosure would facilitate Ofcom’s carrying out its regulatory functions or where it would facilitate other specified persons in carrying out specified functions. However, the section currently does not enable Ofcom to share information with Ministers for the purpose of their fulfilling functions under the Online Safety Act, although the 2003 Act does contain similar information-sharing powers in respect of the Enterprise Act 2002 and the Enterprise and Regulatory Reform Act 2013. That means that were Ofcom to disclose information about businesses to the Secretary of State, it may be in breach of the law.

It is important that a gateway exists for sharing information for these purposes, so that the Secretary of State can carry out key functions of the Online Safety Act, such as setting the fee threshold for the online safety regime in 2025 or carrying out the post-implementation review of the Act required under section 178. The draft order will therefore amend the 2003 Act to allow Ofcom to share information with the Secretary of State and other Ministers strictly for the purpose of fulfilling functions under the Online Safety Act.

There are strong legislative safeguards and limitations on the disclosure of this information, and Ofcom is experienced in handling confidential and sensitive information obtained from the services it regulates. Ofcom must comply with UK data protection law and would need to show that the processing of any personal data was necessary for a lawful purpose. As a public body, Ofcom is also required to act compatibly with the article 8 right to privacy in the European convention on human rights. We will continue to review the Online Safety Act so that Ofcom is able to support the delivery of functions under the Act where appropriate.

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Feryal Clark Portrait Feryal Clark
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I thank the shadow Minister and the Liberal Democrat spokesperson for their comments. The Government are committed to the effective implementation of the Online Safety Act. It is crucial that we remove any barriers to that, as we are doing with this draft order, which will ensure that Ofcom can co-operate and share online safety information with the Secretary of State where it is appropriate to do so, as intended during the Act’s development.

The shadow Minister asked about proportionality. There are safeguards around the sharing of business information. Section 393 of the 2003 Act prohibits the disclosure of information about a particular business that was obtained using powers under certain Acts listed in the section, except with consent or where an exception applies. Ofcom is therefore restricted in disclosing information obtained using its powers to require information and other powers under the Online Safety Act, except where an exception applies. Ofcom is an experienced regulator and understands the importance of maintaining confidentiality. It is also a criminal offence for a person to disclose information in contravention of section 393 of the 2003 Act, including to the Secretary of State.

The Liberal Democrat spokesperson asked about the Online Safety Act’s implementation. On 17 October, Ofcom published an updated road map setting out its implementation plans. Firms will need to start risk-assessing for illegal content by the end of the year, once Ofcom finalises its guidance. The illegal content duties will be fully in effect by spring 2025, and Ofcom can start enforcing against the regime. Firms will have to start risk-assessing for harms to children in spring 2025, and the child safety regime will be fully in effect by summer 2025.

I hope that the Committee agrees with me about the importance of implementing the Online Safety Act and ensuring that it can become fully operational as quickly as possible. I commend the draft order to the Committee.

Question put and agreed to.

Oral Answers to Questions

Feryal Clark Excerpts
Wednesday 16th October 2024

(2 months, 1 week ago)

Commons Chamber
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Kevin Bonavia Portrait Kevin Bonavia (Stevenage) (Lab)
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2. What steps he is taking with Cabinet colleagues to support the life sciences sector in Stevenage constituency.

Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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My hon. Friend takes every opportunity to raise this subject. He will be happy to learn that the Government have a clear plan for supporting the life sciences sector, as set out in our life sciences plan. Stevenage has a thriving life sciences community: it is home to GSK, Autolus and a growing number of biotech companies. We are continuing to encourage companies to expand their footprint in the area, supported by the cell and gene therapy catapult, which operates the manufacturing innovation centre, and the skills and training laboratories.

Kevin Bonavia Portrait Kevin Bonavia
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I am proud that my constituency is a top location for life sciences companies to develop cutting-edge technologies. One of them, BioOrbit, which is hosted by Airbus Defence and Space in Stevenage through its small and medium-sized enterprises accelerator programme, is building a pharmaceuticals factory in space to leverage the benefits of microgravity for large-scale administration of cancer treatments. Another UK prime company, GSK, hosts more than 40 SMEs. Does my hon. Friend agree that we need to do all we can to support innovative SMEs in the life sciences and space sectors?

Feryal Clark Portrait Feryal Clark
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My hon. Friend rightly acknowledges that Stevenage is a leading hub for life sciences companies to develop and commercialise cutting-edge therapeutics. GSK and Airbus are shining examples of UK innovation at work. Earlier this week we published the industrial strategy Green Paper to drive long-term, sustainable, inclusive and secure growth, and to secure investment in crucial sectors of the economy, including life sciences. There is an opportunity to renew the UK’s leadership in life sciences through bold innovation and collective partnerships with the sector, to build an NHS that is fit for the future and to drive economic growth across the regions of the UK.

Alison Griffiths Portrait Alison Griffiths (Bognor Regis and Littlehampton) (Con)
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Following the successful investment in Rolls-Royce’s technology and logistics centre, what is the Minister doing to get more investment into my Bognor Regis and Littlehampton constituency?

Lindsay Hoyle Portrait Mr Speaker
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I am not sure that Rolls-Royce fits into a question on life sciences. Does the Minister have an answer?

Feryal Clark Portrait Feryal Clark
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I thank the hon. Member for her question. She will have seen from the investment summit earlier this week that there is huge interest from a number of companies in investing in the UK, and there is huge support from this Government for those companies that wish to invest.

Ashley Fox Portrait Sir Ashley Fox (Bridgwater) (Con)
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3. What steps his Department is taking to enhance mobile phone reception in the Bridgwater constituency.

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Samantha Niblett Portrait Samantha Niblett (South Derbyshire) (Lab)
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T4. I know that the Minister shares the delight that many of us felt when it was announced that researchers from the UK-based AI company Google DeepMind are to share a Nobel prize for their work on protein folding, a technology that will help shape economies of the future. As founder of Labour Women in Tech, I want this technological growth to be diverse, so what are the Government doing to ensure both that the UK remains a global leader in this tech space and that my constituents in South Derbyshire are able to trust that this technology can and will benefit everyone?

Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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I thank my hon. Friend for her question and for all the work that she does to encourage more women into tech. It is great to know that the tech world is full not just of “tech bros”, but quite a lot of tech sisters as well. We are committed to building on the UK’s success as a global AI leader, and the upcoming AI action plan demonstrates that commitment to ensure the safe development of AI models by introducing binding regulation on a handful of companies developing the most powerful AI systems, fostering trust in those technologies. We will also continue—

Lindsay Hoyle Portrait Mr Speaker
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Order. We are now moving to Prime Minister’s questions.

Technology in Public Services

Feryal Clark Excerpts
Monday 2nd September 2024

(3 months, 3 weeks ago)

Commons Chamber
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Feryal Clark Portrait The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)
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I am honoured to close the debate tonight, and not only because I am speaking from the Government Dispatch Box for the first time, but because I have heard so many truly wonderful maiden speeches. I particularly thank the hon. Member for Dorking and Horley (Chris Coghlan) for speaking so movingly about Christopher. I thank Fiona and her daughter for joining us in the Gallery, and I pay tribute to Fiona for her continuing work in Christopher’s memory.

Members of all parties have talked about safety, fairness and the economic opportunities offered by technology in public services. Members, especially those on the Government Benches, have spoken with passion and conviction about the need for change and to make true on our manifesto promises, which is what this Government will deliver.

We can all agree on the importance of ensuring that the technologies of tomorrow deliver benefits for people in communities across the country. The question, of course, is how. The Government must work with the incredible universities, of which we are so proud, and with the innovative start-ups that many hon. Members have spoken about this evening, but we must also lead by example by harnessing the power of technology in our public services to improve people’s lives.

Emily Darlington Portrait Emily Darlington (Milton Keynes Central) (Lab)
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I congratulate those on the Front Bench on their speeches tonight. Does the Minister agree that councils are very important in this area? When I was the cabinet member for health, my council signed an agreement with the Open University to become the first dementia-friendly city, which involves not only medical technology, AI and the first robot that can identify when somebody with dementia has not drunk enough and bring them a bottle of water, but social innovation around using colours in wayfinding—whether it is in our shopping centres or play parks. Does the Minister agree that the partnership needs to expand to include business, start-ups, councils and the Government, as well as our other public sector partners, in order to create the behaviour changes, innovation and advancements that we are all looking for?

Feryal Clark Portrait Feryal Clark
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I thank my hon. Friend for her contribution. As someone who served in local government for a very long time, I recognise the innovation in our local authorities. The work we are doing within our Department includes working very closely with our local government partners, so I thank her for her intervention.

One of the first places I visited in my new brief was Hammersmith hospital, where I met doctors who are using a new AI tool that can spot signs of ageing in the heart that are invisible to the human eye. The tool promises to calculate a person’s “heart age” from an MRI scan and, for the first time, pinpoint the genes that could make the heart age faster. In the process, it could transform the way we diagnose and treat heart failure.

That is just one of the projects I saw in Hammersmith hospital that is focused on the safe, ethical and responsible development of AI. Such projects will be a crucial part of our mission to build an NHS that is fit for the future—a mission to which this Government are completely committed. We want to seize every opportunity that technology offers to improve lives for our people—whether that means life-saving healthcare in our hospitals or a world-class education in our classrooms. If used rightly, technologies such as AI can transform the productivity of Britain’s broken services. With a £22 billion black hole in the public finances and taxes at a 70-year high, saving taxpayers’ money is more important than ever.

Alison Griffiths Portrait Alison Griffiths (Bognor Regis and Littlehampton) (Con)
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Does the Minister agree that it is important to use AI to save taxpayers’ money by doing the basics, such as setting up an automated online booking system for hospital appointments rather than sending out letters that we all fail to respond to?

Feryal Clark Portrait Feryal Clark
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The hon. Member is absolutely right. That is why the digital centre for Government will be working with Departments across Government to ensure that we are putting those innovations and improvements in place.

Led by Matt Clifford, the AI opportunities action plan will identify the biggest opportunities to leverage AI to accelerate growth and deliver on the Government’s five missions. We will ensure that this is backed by funded commitments, including those on compute, which will be taken in the round. AI will be at the heart of DSIT as the new digital centre for Government. We have brought together data, digital and tech experts from across Government under one roof to drive forward the digital transformation of our public services. A key part of that is ensuring that the centre has the very best leaders, all appointed in line with civil service recruitment.

Alison Griffiths Portrait Alison Griffiths
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Will the Minister give way?

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Feryal Clark Portrait Feryal Clark
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I am sorry, but I want to make some progress. We do not have very much time.

As the hon. Member for Oxford West and Abingdon (Layla Moran) highlighted, we need to ensure that the civil service has the digital and data skills needed for today’s challenges and tomorrow’s. We are committed to reducing the Government’s reliance on contingent labour, reducing costs and growing capability for the long term. We have set standards for the digital and data skills that all senior civil servants will need to have and delivered a digital excellence programme that has upskilled more than 1,300 senior civil servants against the criteria. We have also launched a new at-scale digital apprenticeship programme, TechTrack, and rolled out training on AI for all civil servants to build their confidence.

Safety will be at the heart of this. Many hon. Members have rightly expressed their concern about the risk of discrimination and bias in AI systems. That is why data and AI practitioners across Government use tools such as the algorithmic transparency recording standard, which was developed by my officials to support the safe, fair and transparent use of algorithms in the public sector. My hon. Friend the Member for Stoke-on-Trent South (Dr Gardner) has highlighted the importance of the safe development of AI. Safety will also be embedded in our new AI Bill, which I can assure the hon. Member for Meriden and Solihull East (Saqib Bhatti) will introduce binding regulations on the handful of companies that are developing the most powerful AI systems of tomorrow. It will also be the foundational principle behind the cyber security and resilience Bill, which will shore up Britain’s cyber-defences and protect our public services in the decades to come.

The digital revolution must be safe, and its benefits must also be accessible to everyone, including the vulnerable communities that my hon. Friend the Member for Glasgow West (Patricia Ferguson) talked so movingly about in her speech. That is why we are committed to tackling the connectivity issues mentioned by my hon. Friend the Member for Newcastle upon Tyne Central and West (Chi Onwurah) and by the hon. Members for North East Hampshire (Alex Brewer) and for South Devon (Caroline Voaden) this evening. That includes the 5G innovation regions programme, which has invested over £36 million in 10 regions across the UK. My hon. Friend the Member for Croydon East (Natasha Irons) has spoken about the importance of closing the digital divide.

We have spent the summer talking and listening to digital inclusion experts, local authorities and many others who are working on the frontline of digital inclusion, but this is just the start of the conversation. We want to tackle the important issues together, including through inclusive digital platforms such as gov.uk One Login, which offers a straightforward and secure way to access a range of Government digital services.

The Government programme will soon expand the routes for proving identity to include those without photo documentation. That will benefit pensioners, students and minors, who are too often excluded.