Residential Estate Management Companies
Ben Goldsborough Excerpts(3 weeks, 1 day ago)
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Ben Goldsborough (South Norfolk) (Lab)
It is a pleasure to serve under your chairship, Mr Stuart. I thank the hon. Member for South Devon (Caroline Voaden) for securing this important debate. This issue comes up time and again in my postbag, particularly from residents in Wymondham town in South Norfolk.
My constituents have raised three clear and pressing concerns, which I hope the Minister will be able to address in his closing remarks. First, there is a glaring lack of accountability and transparency when it comes to estate management companies. Residents are often left with no clear route to challenge fees or demand better services. At a time when every penny counts, we cannot allow these companies to make up charges on a whim and profiteer at the expense of hard-working families.
Secondly, there is no effective legislation compelling developers to hand over services and responsibilities in a timely and orderly fashion, resulting in confusion, inconsistency, and, in many cases, residents caught in limbo. Thirdly, and perhaps most importantly, residents on these estates are paying twice: once through council tax, and again through ever-increasing estate management fees. In return, they often receive a poorer level of service than their neighbours who do not live on managed estates.
I recently sat down with Kevin, a constituent who lives on a Persimmon estate in Wymondham. Like many others, Kevin’s experience has been frustrating and, frankly, unacceptable. Some services on his estate have been adopted; others have not. The local highways remain unadopted, and the water and sewage infrastructure is still being managed by a private management company, because Anglian Water has not yet adopted it. Kevin and his neighbours are left paying for a system that does not work properly, and they are rightly asking: why? I want to put Kevin’s question directly to the Minister: why can developers not be made responsible for the upkeep of estates until full adoption by the relevant authorities is complete?
This is not just a question of regulation but a matter of fairness. If we believe in levelling up and supporting our families in every part of the country, we must act to ensure that residents are treated with respect, and to give them the services they pay for. I look forward to hearing the Minister’s response.
Graham Stuart (in the Chair)
If colleagues are able to speak for 90 seconds, that will be tremendous.
Oral Answers to Questions
Ben Goldsborough Excerpts(1 month, 1 week ago)
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Peter Swallow (Bracknell) (Lab)
Ben Goldsborough (South Norfolk) (Lab)
The Secretary of State for Housing, Communities and Local Government (Angela Rayner)
Our vision for the next generation of new towns is setting the stage for a house building revolution in the years to come. These will be well-connected, attractive places with all the infrastructure and services needed to sustain thriving communities, including public transport, GP surgeries and schools.
Angela Rayner
I absolutely agree with my hon. Friend. There is a lot to admire from the past, including in new towns such as Bracknell. We are learning the lessons from the past for our next generation of new towns, to ensure that they are well connected, well designed, sustainable and attractive places, where people want to live, and it is important that they have the infrastructure, amenities and services that they need to thrive.
Ben Goldsborough
The housing crisis is an issue in not just our city centres but our rural communities. A new town would be excellent for our area of South Norfolk. It would help tackle our local housing crisis and ensure that we could deliver affordable housing for local people, where they need it.
Oral Answers to Questions
Ben Goldsborough Excerpts(8 months, 1 week ago)
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Angela Rayner
I have read the review. Maybe the right hon. Lady was busy launching her leadership campaign earlier today.
The point I am making is that under the previous Administration there was not an element of community cohesion but constant division and stoking of division. I tried to bring our education system together when I was shadow Education Secretary. Across education, across my Department and across our Government I would like to see how we can celebrate our differences and bring communities together. If the right hon. Lady is successful in her bid to become Leader of the Opposition, I hope she will work with us on that endeavour.
Ben Goldsborough (South Norfolk) (Lab)
The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Rushanara Ali)
The Building Safety Act 2022 requires building safety and building standards to be kept under review. Building regulations can then be updated, as needed. Building regulations apply to building works, including when a building is designed, constructed or subjected to a major redesign, and they are supported by approved documents.
Ben Goldsborough
Residents in both Hethersett and Loddon have fallen victim to new homes being built to poor standards, shattering their dreams of home ownership from day one. Does my hon. Friend agree that on our ambition to deliver 1.5 million new homes, they must be 1.5 million decently built new homes?
Building Homes
Ben Goldsborough Excerpts(9 months, 2 weeks ago)
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Angela Rayner
We have confirmed that people with a local connection will get priority over those homes. The hon. Gentleman tries to make a quip about the fact that I grew up in a council house, but although people used to talk about my childhood as if I grew up in poverty, there are many kids today who would think they had won the lottery if they got a council house. Those children today cannot have that, so we will build the homes, we will prioritise so that people locally can get them and we will make sure that first-time buyers get first dibs. We are putting in place a number of measures to make sure that the homes that are built are there for the people who need them.
Ben Goldsborough (South Norfolk) (Lab)
Residents in Hethersett, Mulbarton and Loddon have sadly had their fingers burnt by the old planning policies that were in place under the previous Government. Can my right hon. Friend give me assurances that section 106 will be strengthened to ensure that public infrastructure will be in place so that our new housing is accessible for everyone and gives them the resources they need to live a very happy life?
Angela Rayner
Parts of this consultation look at how we can strengthen section 106, and we want to do that in conjunction with local authorities. As I mentioned in my statement, we are also bringing forward, at a later date through this Parliament, measures on strategic planning and the planning and infrastructure Bill. This is the start of the process, but we know there is a lot more to do. I look forward to my hon. Friend’s engagement with that.