Victims and Prisoners Bill

Baroness Newlove Excerpts

2nd reading
Monday 18th December 2023 Lords Chamber

[Baroness Newlove (Con)]

My Lords—no pressure for me now. Nearly 13 years ago I stood, with some trepidation, as I made my maiden speech to your Lordships in this House. In that speech, I called for victims to be treated with respect and to be helped to participate in the criminal justice system. I informed the House that if victims do not have confidence in the justice system, and if witnesses walk away, we all suffer.

In 2007, I learned that courage was not the absence of fear; I hid it behind a mask of boldness. Today, sadly, I am a little older but, I hope, a little wiser—and, yes, maybe there are a few grey hairs. After losing Garry 16 years ago, I have, with every year that has gone by, faced barriers, the waiting and the silence. There have been many appeals and many paroles; I have sat through every application. Nevertheless, my determination and passion to see all victims of crime being treated with respect and, furthermore, given all the support they need in their criminal justice journey is just as strong today.

This Bill has been a very long time coming, but, with the upmost respect to all noble Lords across the Chamber, I have heard too many things about prisoners. That is why I was disappointed, when the Bill was announced in the other place, that we now have the Victims and Prisoners Bill. For many prisoners, there is lots of legislation; for victims, it was paramount that they were foremost at the top of the tree. I should know, because I have been calling, along with many others in this sector, for a Bill on victims’ law for close to a decade—yet we are sharing the platform with prisoners once again. Therefore, this Bill must be a once-in-a-generation opportunity to transform victims’ experiences of our criminal justice system.

Justice should always treat victims with decency and respect. It should listen to victims, instead of talking at them. It should share information willingly and with sensitivity. It should give victims a voice and make them feel like a participant and not an onlooker. A justice system that does all of the above only then will help heal some of the victims’ wounds. It can bring catharsis, regardless of the outcome. It can also give other victims the confidence to come forward and report crimes committed against them. On the other hand, a justice system that does none of these things will only add to the trauma of the crime and create disillusionment, with victims and witnesses simply walking away and saying, “Never again”.

I applaud the Government for making the time for this important Bill. However, in the middle of the Christmas period, it feels very fast-forward, so I look forward to working hard in Committee. I say that with no disrespect to my noble and learned friend Lord Bellamy, who I am very glad is still here after the reshuffle. I also thank the officials for their hard work in putting the Bill together. None the less, I have to say that I do believe the Bill needs strengthening if it is to deliver the change that has been promised for so long—and we are look forward to getting that. When I say “all”, I mean all. I believe that the ambition cuts across all party lines; it is shared by noble Lords on all sides of the House. I know from the work on the then Domestic Abuse Bill and the then Online Safety Bill that this House is at its finest when it comes together, cross-party, to scrutinise a Bill.

Since my reappointment as the Victims’ Commissioner in October, I have made it a priority to reach out and engage with as many victims’ groups as possible. I have written many letters to Ministers—so they have lots of homework, just like me. The consensus is clear: they welcome the Bill, but they tell me that it does not go far enough. Let me explain why. The victims’ code sets out the rights that victims should expect to receive, from the moment they report a crime to the end of their trial. As I have been told previously in my journeys as the Victims’ Commissioner and as a victim, surely that is just persuasive guidance. Rights under the code therefore include help to understand the process, updates on their case, respectful treatment, procedural justice and support as and when it is needed. However, time and again, victims tell me that their treatment falls below this standard. According to my Victim Survey—I thank other noble Lords for mentioning it in the House—less than a third have even heard of the victims’ code. I repeat: they have not heard of the victims’ code.

I am sure that, for some, criminal justice agencies are well intentioned when dealing with victims, but all too often the culture is more “Let’s do what we can”, rather than “Supporting victims goes to the heart of what we’re all about”. My response to these good intentions is, “Thank you very much, but victims want more than just favours”. They need proper statutory rights. They want their rights to be made fully known to them and to be enforceable, properly monitored and delivered with respect and sensitivity. On this point, I am just not convinced that the Bill as it stands can deliver that. The Government promised they would be putting the victims’ code on a statutory footing, giving victims enhanced rights. Yet the Bill as drafted falls short of doing this. This needs to be addressed.

Then there is the issue of compliance. Rights are meaningless unless they are upheld, and there needs to be a robust system in place to make sure they are being upheld. The Bill makes a good attempt at achieving this and has much that I applaud, but compliance monitoring needs to be more transparent. Importantly, it also requires independent scrutiny to avoid the impression of the Government marking their own homework. The Bill needs to go further on this issue. In fact, I believe effective oversight and scrutiny of compliance is fundamental to the Bill’s success.

As well as better compliance, I am also keen to see the Bill reaching out to those groups of victims who are currently left in the cold. Persistent and targeted anti-social behaviour is a crime that is not low-level. It causes high levels of harm, as I know only too well. Yet there is no mention in the Bill of how these victims can be guaranteed to receive the support they often so desperately need. We must remedy this. Victims of some of the worst crimes have fewer rights in cases where the perpetrator is detained under the Mental Health Act, yet the impact of the crime is no less than on any other victim. I want this Bill to deliver parity of treatment for those victims.

Finally, we all know that victims of sexual violence face huge hurdles in getting justice. Too often, they face unwarranted invasions of their privacy. If we are to help them receive true justice, the Bill needs to do so much more to give them the protections they deserve. Again, I see this Bill as a vehicle to deliver these protections.

In conclusion, I welcome the Government’s commitment to deliver for victims, but I truly believe we must be more ambitious if we are to achieve the transformation that victims rightly deserve, because a law without justice for victims is a wound without a cure.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Wednesday 24th January 2024 Lords Chamber

[Baroness Fox of Buckley (Non-Afl)]

My Lords, I welcome this discussion and having a sense of clarification about who a “victim” is in a Bill at least half of which is about victims. I especially support Amendments 2 and 8, but I have some questions for those who tabled the other amendments. Although having too narrow a definition can be a problem, it strikes me that we could cause real problems for victims if we had too broad a definition. I am obviously thinking about resources and overstretching support. So many people can be victims of crime if you start broadening it so much.

As hinted at by the noble Baroness, Lady Jones of Moulsecoomb, in her interesting Amendment 3, it is a tragedy for the families of perpetrators too. They can also be victims, and whole ranges of people—friends, acquaintances and other people who have genuinely suffered—could say that they are victims, but are we seriously trying to put them all in scope? I want to know how we can ensure that, even if we are acting in generosity to try to broaden the definition, we do not water down a focus on the actual victims of crime that the Bill is designed to help. In other words: where do we draw the line?

In that context, I am slightly concerned about a broadening of what now constitute victims of crime. In Amendment 4, as the noble Lord, Lord Russell of Liverpool, explained, it then becomes anti-social behaviour. He gave a moving account of what it feels like to be a victim of anti-social behaviour, but we could probably all stand up and give moving accounts of being victims of something—bullying and all sorts of other behaviour that makes people suffer. I am slightly concerned that we might end up relativising the experience of victims of crime in an attempt at broadening this too much. Whether we like it or not, culturally, we live in a society in which victimhood is valorised. I do not want the Bill to contribute to that relativising experience, because there is a danger that, if we make it too broad, we could trivialise the real victims of crime. But then you could rightly ask me: who do I mean by “real victims”? I do not want it to go so far so that we lose all sense of its meaning.

[Baroness Newlove (Con)]

My Lords, I am delighted to take part in this Committee, both as Helen Newlove and as Victims’ Commissioner. I thank all the victims I have spoken to over the years. We are bringing their voices to this Committee, right through to the end, because we cannot be grateful enough for their bravery and their having come forward.

I have a list, but I will try to get through it. Amendment 2 is welcome and rightly looks to put bereaved victims of homicide abroad into the code. As has been said, to lose a loved one to murder is horrific and devastating—I can personally say that—no matter where the crime takes place. However, the families I have met whose loved ones have been murdered abroad have to get through significant additional financial, legal and logistical burdens in a different language and a different system—it is not as simple as we put on this script for Hansard today, believe you me.

To have to repatriate the body of a loved one is not simple, because families have to look to the coroner so that they do not harm evidence. That has to be co-ordinated with a foreign criminal justice system, where some families have sat in police stations with photographs of their loved ones, waiting for someone to pick up on that in their language. That image has never left me to this day. To feel alien in a country, knowing how you have lost a loved one, must be horrendous. It is bad enough in the system in this country, but to have that in a foreign country is very demeaning to a hurt family.

As has been said, there are only 60 to 80 such families a year, but that is enough. It is important that this small group of families has the same entitlements as those of bereaved families in this country. There really needs to be change. They are not entitled to criminal injuries compensation unless the death occurred as a result of a terror attack, as we have heard. This is particularly unjust when you bear in mind that they will have the same additional financial burdens as a victim of terrorism abroad. We all live on mobile phones; to have to pay a mobile phone bill just to get family help, when you do not have the finances, must be horrendous. We need to look at how we can balance this.

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Together with the action plan on anti-social behaviour introduced last March to address the more general problem of anti-social behaviour, I hope we shall have, as it were, a twin-track approach. Again, I am very open to suggestions about how the code is drafted in terms of anti-social behaviour so it is clear that it falls within the code when the criminal threshold is passed. That is certainly one way, then there is upcoming legislation that I hope will deal with other matters.

[Baroness Newlove (Con)]

I am grateful for any further meetings about anti-social behaviour. I get that we have three Bills coming—it is like buses; we do not have anything, then we have them all at once—so I am keeping track of those as well. On the Criminal Justice Bill, I think we are looking at Clause 71 on the ASB case review, which used to be called the community trigger. I have my eye on that, and I gave evidence about that. Again, it is about the victim being involved, but that is for another day.

I am conscious that when we talk about anti-social behaviour and the threshold, if you have it constantly it is harassment, so there are already laws for the police. We do not have to have a criminal threshold. I would welcome further conversations because you can shift the boxes around for the police to look at, but there are laws in place that will protect the victim that would automatically go under the victims’ code. When you focus on just anti-social behaviour and the police look at that as low level, they are never going to protect the victim. They have never learned from Fiona Pilkington. The victim is having to log this. I think we need to run this in parallel so that the police follow this from day one and do not leave the victim feeling that their life is worthless. Anti-social behaviour is not litter. We have heard about the level of violence—firebombs and everything else. It is quite serious.

I heard what the Minister said, and I would like to take this forward when we have a meeting with other Peers. We really need to look at the police knowing what laws they already have to help these victims instead of just focusing on the words “anti-social behaviour” because they see it as low level. We need to get that first and foremost to protect victims.

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[Lord Bellamy (Con)]

I certainly take that into account. I again think that we collectively need to understand a little more about what the Criminal Justice Bill progressing through the other place is doing about this, because the problem of anti-social behaviour is that it exists and is not being controlled. That Bill is trying to address that problem. Here we are dealing with the victims, which in some ways is the end result, rather than the fact that it is happening in the first place, so tackling it and what is happening in the first place is probably a very important aspect that we need to understand further. I take all these points, and I think we should take it further collectively as soon as we can.

Then we come to the difficult issue of homicide abroad. I hope that nobody infers that the Government do not have enormous sympathy for those who suffer these very difficult situations, but I respectfully suggest that a crime of homicide committed abroad is in a slightly different category, as far as the victims’ code is concerned, from a crime of homicide committed in this country. Clearly, the various rights under the code —for example, the right to make a victim statement—as well as the nature of the offence, what the criminal processes are and so forth are rather different if we are talking about a crime that has been committed in South America or somewhere outside this country. The responsibility for looking after victims of homicide abroad falls primarily on the Foreign, Commonwealth and Development Office, which offers support through the homicide service. Noble Lords may well say that it is not adequate support or enough support.

[Baroness Newlove (Con)]

I have worked with the Foreign Office on this as well, and every time I have gone there, its first point of call is “We don’t have many resources; there’s not much money; we make the money from passports; it is only a small number of families that come through”. If we keep putting it to the Foreign Office, it will keep batting it the other way. Not only are we talking about families dealing with countries with different languages which are trying to get financial gain and who also have jobs to hold down but we have a Foreign Office that really does not do much for them and they feel lost. I appreciate what the is Minister saying, but I think it is about resource. I am not asking for lots of resources, but I want them to work collaboratively to help those families resolve the issues.

[Baroness Hamwee (LD)]

My Lords, I of course understand the point that the Minister is making—procedures in other countries and what is available in other countries by way of support are different—but should that stop us requiring part of the Government, the organisation in this country which has immediate, close responsibility, to take on a role of proper signposting, which may be to equivalent services? Partly, it is interpreting, but it is obvious that there is a lacuna here.

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their roles, services and standards, and ensure that it is offered. This is creating a responsibility for the Government in the Bill which I think is very clear. Picking up the point from the noble and learned Lord, Lord Garnier, we have an enormous problem with our massively overcrowded prisons. We have a problem with crime and recidivism. In the context that we are talking about in this Bill, this is a service for victims that can be of great help and support to them. It can also help all of our society and address some of the pressing issues that we all now face.

[Baroness Newlove (Con)]

My Lords, I support all the amendments in this group. I want to say a few words about restorative justice but, before I do, I give my support to the noble Baroness, Lady Gohir, on what she has just said. I am happy to help and assist in whatever way I can.

I acknowledge that this does not apply to all victims, but for some victims, restorative justice can be a transformative tool that can empower victims to move forward. Over the years, I have met many victims who have given me their true thoughts on restorative justice. In my last term as Victims’ Commissioner, I published two reports on restorative justice and was satisfied from my findings that the majority of victims that I spoke to who had participated in it had found it to be a positive experience. However, the ONS crime survey for England and Wales in 2019-20 found that just 5.5% of victims were given the opportunity to meet the offender. Between 2010 and 2020, this percentage has not increased above 8.7%, while 26% said that they would have accepted an offer to meet the offender if it had been made.

Funding for RJ is no longer ring-fenced by the MoJ. Police and crime commissioners make the decisions on how much they spend on RJ from their victims budgets. This has led to a wide variation across England and Wales in the provision of services, as we have heard. In 2023, the Why me? charity published a report showing that the lowest reported spending by a PCC on such services was £6,250, while the highest was £397,412. The type of crime where RJ is available varies, as do the conditions of service provision.

Data collection on the provision of RJ is poor, preventing effective monitoring of what is happening on the ground if national criminal justice agencies are unsure as to what they are required to do. For example, the HMPPS guidance issued last year states:

“When a victim … requests information about restorative justice services, the VLO must provide it within ten working days”.


This is not in line with the victims’ code of practice, which includes the right to receive information about RJ and how to access RJ services. It does not depend on whether the victim has requested it. In short, access to restorative justice has become a postcode lottery.

I hope, therefore, that these amendments and the debates that we have heard across the Chamber will prompt the Minister to give this House reassurance that such concerns about the provision of RJ are, and must be, seriously addressed. Lots of money has been spent, and it would be so sad not to carry on when victims would like to have that option.

[Baroness Hamwee (LD)]

My Lords, I also support the importance of providing for restorative justice. I had a look at the current code of practice to see what it has to say. I was a bit surprised that a paragraph referring to RJ, which is obviously deliberately separated from the right to access support services generally, starts:

“If you report a crime to the police, you have the Right to be referred to a service that supports victims, including Restorative Justice services”.


I do not know whether this is a real point or a non-point, since the offender has to be involved by definition and, by definition, the offender would have been reported to the police, but it seems to me to be inconsistent with Clause 1(5) and the whole ethos of the Bill. I was not clear either whether paragraph 4.5 in the code is dependent on being entitled to receive enhanced rights—ER—for victims who are considered vulnerable or intimidated, the victims of most serious crime or persistently targeted.

The debate is, to an extent, that crime has been defined at different levels: it has been for serious crime, but I argue that it is not only the most serious crimes for which RJ is appropriate. I was glad that the noble and right reverend Lord mentioned reducing reoffending because, looking at the whole picture, that is a very serious and important aspect. My name is to his amendment, and the noble Baroness’s amendments appeared without giving me time to do that.

In this group, I have Amendment 17, to provide for a single point of contact—a “victim care hub” was the term used by the London victims’ commissioner, who was particularly keen that we should address this, as you would expect from her own experience.

On the usual issue of timely and effective communication, there are other amendments dealing with another aspect of this, which is that justice agencies are struggling to deliver victim care with awareness and in compliance with the victims’ code, which the London victims’ commissioner said was at seriously low levels.

In the 2019 review into the code, the Victims’ Commissioner for London recommended a victim hub model. We have had reference this evening to the Lighthouse in Camden, and she also refers to the lighthouse model in Avon and Somerset—a single point of contact to help a victim throughout the process. Such a model would secure more effective compliance with the code, which was discussed by many noble Lords at Second Reading.

In June 2022, the office of the Victims’ Commissioner launched a victims’ survey. The noble Baroness, Lady Newlove, is nodding. This dealt with experiences as a victim of crime, ran for eight weeks and gathered 489 responses from self-selecting individuals. All this bears out what we have been referring to: a lot of dissatisfaction, and a lack of confidence in the system. I understand that less than a third of respondents were aware of the victims’ code. In London, a user satisfaction survey for one quarter in 2022-23 showed only 25% of victims being made aware of the code.

What would a hub do? Such a service would provide a single point of contact, key updates on case progression, information and advice; answer questions; refer on to specialist support—signposting by another name, although perhaps referring is more than just signposting—and ensure and monitor that entitlements under the code are being delivered. This would not replace existing support services but would be a navigator; perhaps that is close to signposting. It would also provide information on what to expect and clarity, and simplify the whole thing.

I am conscious of the time, so I will not go through all the case studies in the briefing, other than to make a few quick references. The commissioner refers to good practice in Quebec, where I understand there is a similar model: the support worker—I do not know if that is the right term—is embedded in police stations and courts, which gives them access to computer systems and, hence, to victim records. I found the case studies quite shocking. I should not have, because from what noble Lords have said, we should all be expecting to hear shocking stories, but that is why we have the Bill. To me, to have a victim care hub seems blindingly obvious.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Wednesday 31st January 2024 Lords Chamber

I support these amendments—and I thank the noble Baroness for the work she has done on them—because of their importance in ensuring that justice is provided for the victims and those who are vulnerable. In the context of Wales, we need that dimension to be brought on board. I will be very interested to know, when the Minister winds up this short debate, what consultation there has been with people in Wales, and if there has not been any, what he proposes to do between now and Third Reading.

[Baroness Newlove (Con)]

My Lords, I support of all four of the amendments and thank the noble Baroness, Lady Coussins, for a thorough explanation. We are talking about victims in the criminal justice system understanding their rights and entitlements in so many languages. We are talking about understanding the legality of words in the English language, and it is no wonder we find these barriers as we go through the system.

The first right under the victims’ code is:

“To be able to understand and to be understood”.


That seems fairly basic, but for many it is not their experience. I have met many victims of other nationalities who have said the same. I am grateful to the VAWG sector communication barriers working group for its guidance, and in particular to the late Ruth Bashall, who was the CEO of Stay Safe East and a tireless advocate for deaf and disabled survivors. They have consistently raised how disabled victims and other victims of crime—for example, those with English as a second language—are severely disadvantaged in accessing justice by the lack of accessible information, communication support and physical access to buildings or facilities. In this context, disabled victims and other victims have fewer rights than suspects, who have some basic rights under PACE—for example, the right to an interpreter.

Though some adjustments, such as the right to an intermediary, are contained in the victims’ code, they are rarely used. I am disappointed that, six years on from my report looking at the availability of intermediaries, A Voice for the Voiceless, I am still hearing that there are far too few intermediaries to meet the demand, and that this is causing significant delays, with the victim sometimes simply withdrawing.

I often hear that information provided to victims is inaccessible. Both my predecessor, Dame Vera Baird, and I have directly asked the criminal justice agencies to provide victim information in clear, accessible language, as well as in Easyread, BSL and other language versions. All too often, communication with victims is lacking, and there is still a great deal of work to be done by agencies to ensure that victims understand and are understood. It is vital that the criminal justice system is accessible to all victims of crime and that they receive the communication support they need. As a first step, the code itself must be accessible. Although, commendably, the Government took steps to make most recent iteration of the code easier to understand, as well as publishing Easyread, translated and children’s versions, it is still not accessible for a large number of victims. The Government must ensure that the code is accessible to all victims of crime.

I want to end on a personal story from a victim who was raped and trafficked from Albania. She was disabled. In Albania, if you are born disabled, your body parts are very valuable, so a baby tends to be hidden if he or she is disabled. She reported the rape when she was in this country and rehoused. She went to a police station. The police looked for an interpreter. They found one who had the same dialect but who was actually from the trafficking gang. She was mortified. She simply could not believe that she had gone to the police station and that that interpreter was taking over her complaint. She withdrew it.

It is not simply about producing someone who can speak a language; it is about understanding a dialect. We need professional people who can help victims through our criminal justice system.

[Lord Hogan-Howe (CB)]

My Lords, I support the noble Baroness, Lady Coussins, particularly on the collection of evidence in criminal cases. She is arguing for precision, accuracy and consistency. At the moment, the system suffers in respect of all those three criteria.

The establishing of truth relies on the establishing of accurate evidence. It usually looks for accuracy, precision and consistency, but if we have any doubt about interpretation of another language, all those three things suffer. There is a concern that where the standard of interpreters is not established to a high and consistent level, there is a risk that the obtaining of evidence is damaged. This matters particularly for the police in the initial obtaining of evidence—which is usually an oral account. Eventually, the oral accounts have to be reduced to writing and the written evidence then fed back to the witness or victim to establish whether it relates to what they have told the police officer. If there is a difference in how those are interpreted, the person may not have a proper, accurate account of how they described their experience.

A secondary issue is that if there is not a consistent standard, different interpreters may help the police and the victim during different parts of the process. They may help the victim with the initial account; then there may be a written statement. After an interview with the suspect, the evidence may be checked. It is important that the interpreter is the same person or, if not, that there is a common standard of interpretation. Otherwise, there is a risk that the truth is not established.

Precision matters in obtaining the victim’s or witness’s account. It also matters in interviews to establish the suspect’s account. It matters generally in evidence collection because the person who holds the evidence may not be the person who is going to give it. You need to establish whether the CCTV and all the other digital evidence that is available now is what you want, and to make sure that it is accurate.

Finally, precision matters for juries. They will not only want to hear what is said in court; they will want to compare it with the first account as well. If there is inconsistency, they will want to understand it. If we are not careful, they may judge the victim or the witnesses harshly. In turn, that may impact on the suspect. It is vital that consistency and precision are there. As the noble Baroness, Lady Newlove, said, it matters also for the care of victims and witnesses. If we do not understand how people are living, the challenges they face and the nature of their lives, it is very hard to do what this Bill is trying to establish, which is consistency in care for victims in a way which supports them beyond the event and beyond any criminal prosecution.

The noble Baroness, Lady Coussins, brought out well that this is not only about the interpretation of language—that is, what happened, who said what or who did what—it is also about the legal process. An interpreter may be well qualified to interpret language but may not always understand the legal process. Of course, the victim relies on them to understand both. They need good advice to understand how the process will affect them and its impact; for example, in a court case. The evidence may be challenged in a court case to establish its accuracy, but the victim may take this as an attack. In particular, somebody who has a second language may have an experience of another criminal justice system which may not be like ours. It may be more adversarial—sorry, it could not be any more adversarial than ours, could it? It may search for the truth in a different way. They certainly need to understand how our system works if they happen not to have experienced it before.

For all those reasons to do with evidence collection, precision and accuracy, I support the amendments in the name of the noble Baroness, Lady Coussins. She has been pushing this point for a while. It has not been established; it is time it should be, and this is a great opportunity to do it.

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[Baroness Chakrabarti (Lab)]

My Lords, it is a total privilege as always to dip my first toe into your Lordships’ Committee on this very important Bill. It is a pleasure, not for the first time, to be in support—it is always very loud at that end of the Chamber; I am just saying —of the noble Baroness, Lady Brinton, and the noble Lord, Lord Russell of Liverpool. I would say that they robbed my arguments, but they are their arguments and we share them.

I think the amendment is a no-brainer. It is not partisan and not controversial. In a previous era, the controversy would have been about cost. The argument against it in a previous era would have been, “Goodness me, we would need armies of people”, probably women, “sitting there, typing away with headphones on, to deliver these transcripts in real time”—but of course we are not in that place any more. Even in that previous era I might have argued, because I am who I am, that it was a price worth paying, but we are not in that place.

I also give respect to the noble Baroness, Lady Coussins, whose previous group I heard—she is not in her place at the moment—because in a way my argument and what we are discussing in this group is similar to what I just heard.

The cost implication is not such a problem now because of AI—there is wicked old AI but also positive AI, right? AI is already being used across public services, in the City and in financial services. I have some qualms about AI making decisions instead of humans that have a huge impact, but not when it is supporting transparency. This amendment is, in a way, about translation, just like the last group was. How can victims be part of this process if they do not have a record of what happened?

The noble Lord, Lord Russell of Liverpool, made an analogy with Hansard, and it is quite a good one. Looking at friends around the House, I ask how many times, in honesty, when the adrenaline is going and the heart is pacing, have noble Lords left the Chamber to be glared at or congratulated by friends and colleagues, and remembered word-for-word what happened. And I am talking about noble Lords who have the privilege of being legislators and being in this place. This is the point the noble Lord, Lord Russell of Liverpool, made so well. If that is a problem for us as human beings, imagine not being a noble Lord giving wisdom in your Lordships’ House, but instead a victim of crime with all the pressures we all know about. They go into the court and, in the current underfunded system, do not even know if they will bump into the defendant and the family members, or know what will be said about them or what their community think, et cetera. This applies as much to the previous group on language translation as it does to this important amendment on transcription.

How lucky are we, in this generation, with all the challenges we face, to have the technology that would now allow us to give a transcript to a victim of what happened? This is not a partisan amendment; this is not a difficult amendment. This is something that the Minister—who I know really cares, from a lifetime of public service to the rule of law—and his colleagues could deliver. I really believe that this is so deliverable. Therefore, I urge the Minister and his colleagues, hopefully with the benefit of AI so no one has to take everything down, really to think about this. It is an easy win for everyone. To have a record they could look at after the event with family, friends and lawyers could make such a difference to people who are scared, excluded, have adrenaline rushing and experience the fight or flight of being a victim—sometimes of minor crimes and sometimes very serious crimes. I look at my noble friend Lord Winston. I sometimes think we could do with this when we go into see an oncologist. In these difficult moments in life, if we could have this opportunity, with family, friends and advisers, to look at a record of what happened, it could really help people. As I say, it is not a partisan or ideological amendment, but such amazing 21st-century common sense. I support the noble Baroness.

[Baroness Newlove (Con)]

My Lords, I am listening to all of this. My brief, from my team, is to correspond with Ministers, but I will speak, I hope in a succinct way—because I do waffle at times and get so distracted because I am that passionate—and as eloquently as other speakers in the Chamber.

I have dealt with transcripts—I am showing my age here—since 1980. This is how I know we should not have to have this discussion. As a committal court assistant, I used to take evidence down and do these transcripts the old-fashioned way with headphones and typing. That got abolished because of cutbacks. I then became a legal PA where I did barristers’ briefs. Again, everything was all there for the client, the defendant and everyone else, indexed.

Then came Garry’s murder. I listened to everything at a 10-week court trial. I listened to my daughters giving evidence. They wanted to come back and sit in the court, but as a mum I advised them it was too brutal for them. I am very glad I did, because five QCs goaded by defenders is not something I want my children to see after seeing their dad kicked to death. So, I know that element of it. I did get a summary of the judge’s direction, but I do not remember that document to be perfectly honest because it is so traumatising. I found a lot more out from the media, believe it or not, because they could see the dock and they give out everything 24/7—even to this day, I check on things because my mind is a blur.

Parole hearings are where statements are made. People do not know what date the parole hearing will be, they are just asked to do it and it goes off—not into the iCloud, but into something they cannot control. In all of this, the defendants and the barristers for the offender have a copy. The offender has a right to see these copies. In parole hearings, the offender has a right to see what I say about the impact of the crime. Surely, we should be able not to pilot this scheme, but to have the decency to just give a copy. We can go to the Post Office and pay 15p for a photocopy of a document. We have a digital system now even for passport photographs; we can go in a photo booth and give a code number and it appears on GOV.UK. Surely, we can have a copy of the transcript—the direction, the sentencing, how it was all resolved—for whenever a victim decides to pick it up. It is at their discretion, but surely we should not be looking at the monetary value of their damage, of the direction of the sentence and the direction for the judge, because it is so important to victims.

I ask my noble and learned friend: could we have further discussions and make sure that every victim of crime, not just those of rape and sexual abuse, has the opportunity to have that document whether in their hand or digitally? For too long it has been the offender’s right to see everything and surely now, while we are discussing victims legislation, we could have that in this Bill, to say they have a right free of charge, and let them have that document for sound peace of mind.

[Lord Meston (CB)]

My Lords, what this debate has shown is the need for some clarity about what can and cannot properly be provided to the victim after criminal proceedings. While I understood and supported the provision of a transcript, the conventional view always was, at least until I heard the arguments today, that the provision of a transcript of the whole trial would be very expensive and probably, in many cases, unnecessary and of little benefit. However, if modern technology enables it to be done much less expensively, then so be it. Indeed, the transcript or a recording could and should be provided. Subject to that, clearly a free transcript of the sentencing remarks of the judge or bench, or a transcript of the summing up in cases in which there has been a contested trial and an acquittal, could be of considerable value in helping victims and their families understand what was decided and why.

In particular, the sentencing remarks may help victims and their families to understand what account was taken of the impact on the victim and the court’s assessment of harm. In some cases, a transcript could also be provided to those offering counselling, therapeutic services and treatment to victims, or otherwise offering them professional advice. However, I would like to hear what can now be usefully provided without enormous expense, in the light of modern technological advances.

--- Later in debate ---

[Lord Bellamy (Con)]

My Lords, it is heartening to hear a story with a happy ending in one respect, as we are generally dealing with unhappy or less happy outcomes.

This Government are very much in favour of open justice as a general proposition, and we are in the middle of a consultation on it. This debate should—I will make sure that it happens—figure in the evidence presented to that consultation so that we can see where we go. Anecdotally and in terms of the shape of things to come, we are already live-streaming the proceedings of the Supreme Court, Court of Appeal and the Competition Appeal Tribunal, which I used to have something to do with many years ago. Hopefully, in the years ahead, this problem will diminish if not be resolved through those kinds of technical developments. The twin obstacles are cost and the state of the technology.

It is true that this House, through the—in historical terms—quite expensive use of the Hansard reporters and the more recent introduction of our technology, is able to read and see what is happening. But we are one place. Every day in this country, hundreds of courts are in operation. To stream, record or make immediately available the proceedings of those courts is quite a challenge.

At the moment, a judge’s sentencing remarks are made freely available in cases of murder, manslaughter or causing death on the road. From this spring, as has been mentioned, we will run a further one-year trial of similar arrangements in cases of rape and serious sexual offences. That will, I hope, further inform which way we should go. I am not in a position to give further details on exactly how many courts will be covered by that pilot and on other matters raised by the noble Baroness, Lady Hamwee. However, I will write to the Committee to fully inform it.

It is less well known, and I do not think it will be an answer to the problem, that a victim can go to a Crown Court building to listen to a tape of the proceedings if that can be suitably arranged. That right is not very well known. It may not be quite in the direction that the technology is going.

To come back to the present situation and our twin obstacles of cost and technology, some of the figures of cost have been mentioned; it is expensive to do it manually. As to the technology, we have made considerable advances in the use of technology during the pandemic. Most courts can operate remote hearings of one sort or another.

Although I hold no ministerial responsibility for criminal justice, in terms of my day job, I was somewhat surprised and worried by some of the comments made by the noble Baroness, Lady Brinton, about witnesses being asked to leave the court and not to listen. I would have thought that in many court buildings these days there would be another room where the victim concerned could watch the proceedings on a screen, for example.

[Baroness Newlove (Con)]

Unfortunately, there are no rooms available to do that. I would love that—and I welcome my noble and learned friend the Minister’s warm tone in hoping that there were—but there are not. I went past two rooms in the murder trial that were video-link rooms. There are no rooms in our court buildings for families, witnesses or anyone else to watch privately and be taken care of. That is why it is so important that we try to assist them by giving them these scripts, so they can reflect on the proceedings whenever they want to.

[Lord Marks of Henley-on-Thames (LD)]

That would be enormously helpful in many civil and family cases as well, and it simply is not available.

--- Later in debate ---

[Baroness Newlove (Con)]

My Lords, I support all the amendments in this group on child victims. I thank my noble friend Lord Polak for speaking about Poppy’s story. She is in the Chamber—a very gracious young woman who articulated her story very well. As a mother, when I watched my children have to give evidence, covered in blood, on the actions against their father—my sisters were told to turn in a corner when they were trying to ID on a VIPER parade—I called them “my heroines”. And Poppy is a heroine. As a mum, I felt that evening for her mum because, believe you me, as mothers we want to wrap you in cotton wool to protect you from pain. It was very emotional to listen to, and I send my huge respects to her mum as well.

This Bill needs to take into account the needs of all victims, but especially children. Children need to be recognised in this Bill. They are victims in their own right. As I said, my three daughters witnessed every kick and punch to their father, having to pull his tongue out because he was choking on his blood and say goodbye while he was in a coma. They live with that on a daily basis. They were not treated as children—they were told to act properly, because they were children.

Children who have been victims of crime, especially sexual abuse and exploitation, are among the most vulnerable in our society. This type of abuse can devastate the lives of children, impacting on their mental health, relationships and education. We in this Chamber have a responsibility to make sure that this Bill recognises and provides for them. The needs of children are not the same as those of adults, so they require specific provision that is designed for them, not against them. The victims’ code should consider children’s specific needs. They should be able to access registered intermediaries who can help them give their best evidence and, when they are interviewed, it should be done by people with specialist training in interviewing children.

When I was last in this role, I undertook a report on registered intermediaries. One of its findings was that the police and the CPS had a lack of awareness of the existence of registered intermediaries and how they worked. That was in 2018 and it is still the case now. This Bill gives us an ideal opportunity to make sure that these code rights are secured for our children. They are our future and we must care for them. That is the key here.

Children must have a needs assessment that takes into account their individual requirements, and we must have properly funded victims’ services, such as the “child house” model. This offers children who have experienced sexual abuse a child-focused, targeted response that can support children and their families as they recover from their ordeal—although, to be honest, they never recover; they survive. Currently, there is only one “child house” in the UK, which is the Lighthouse, in London, and, as a northerner, it really gets me to say that.

Children face a postcode lottery when it comes to support services. An FoI request by Barnardo’s to PCCs found that, of all the local authorities that responded, 68% had not in the last 12 months commissioned any support services for child victims of sexual exploitation. That is why I support these amendments, both as the Victims’ Commissioner and as legislator in this House—but, more importantly, as a mother of three daughters who, to this day, suffer from post-traumatic stress disorder because they felt they were not listened to but were told what to do. As a mother, I could not give them a hug because I might persuade them to give other evidence.

This amendment is so important for children and the victims of crime. We need to make sure the Bill provides specialist support services designed for children—in fact, designed for children, by children, because they will know their individual needs and vulnerabilities. We have a duty to help them cope and recover from such horrific and traumatic experiences.

[Lord Russell of Liverpool (CB)]

My Lords, I will speak briefly and cover all the amendments, as did the noble Baroness, Lady Newlove. I put on the record that I am a governor of Coram, the oldest children’s charity in the United Kingdom, and I am a trustee of the Foundling Museum.

Like other noble Lords, I have had the privilege of listening to some of the child survivors of child abuse. It is difficult for them to speak of their experiences; it is also extraordinarily difficult to listen to them—it really is. I pay tribute to Poppy, who described the trauma she went through in the most brilliant, clear way, without undue emotion or embellishment, and it was far more powerful than anything I—or, I suspect, any of us—will say this evening. It is an honour to try to speak on their behalf, although I fear we are poor substitutes for the way in which they are able to describe what they went through.

What they are asking for is very simple. It is one word: recognition—that is, recognition of the fact that they are not adults. The vast majority of victims whom we are going to talk about during the course of the Bill, including, of course, the part about prisoners, are adults. However, a very significant proportion of victims are not adults, and children have very specific needs and are particularly vulnerable and open to manipulation. They can often have great difficulty in understanding what is going on around them and discerning what is right and what is wrong, depending on who is telling them what. To help them navigate their way through some of the situations which adults—usually—have landed them in, requires particularly sensitive, careful and deeply knowledgeable treatment. At the moment, the reality is that it is a postcode lottery for children.

My colleague on the Cross Benches, the noble Lord, Lord Hennessy, is well known for his theory about some of the difficulties we appear to have got ourselves into in this country. We still seem to subscribe to what might be called the “good chaps” code of government: assuming that, if you tell people what it is they should do, that is what they will do. If one has a law, a code or guidance, the assumption is that people will read the guidance and then follow and adhere to it in a consistent manner. However, the evidence we have is overwhelming. When it comes to the treatment of children, there is a total and utter lack of consistency. There are statistics to back this up, and financial statistics which explain the cost of it. It is unacceptable that large parts of the country are effectively a desert when it comes to helping children who might get into the same sort of ghastly situation that Poppy was in.

As a Cross-Bencher I am not going make a political point, but, if I was a member of His Majesty’s Government, after being in office since 2010 and looking at the state of the way in which children are treated as victims at the moment, it is not a record I would feel proud to defend. It would be nice, for a change, to hear people say, “We have tried various things and spent money on them, but it is not all working and we acknowledge that. We have learned from it and we are doing something about it”. But to try and continue with the “good chaps” version of government—in which you tell people what they should be doing and they do it—is just fantasy. We need to wake up to that and do something about it, for all the poor children who deserve much better.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Wednesday 31st January 2024 Lords Chamber

[Baroness Chakrabarti (Lab)]

My Lords, now we are once again resolved into a Committee, I can say that it is particularly humbling to follow the last group. Once more, I pay tribute to the noble Baroness, Lady Newlove, and to all the other survivors and survivor advocates we have heard from this evening and will hear from again, no doubt, before this Bill is done.

In speaking to Amendment 23 I shall also speak to its consequentials, Amendments 139 and 140, with support, for which I am grateful, from my noble Fred—my noble friend Lord Ponsonby of Shulbrede—and the noble Baroness, Lady Brinton. I hope the Minister will forgive me because this may be caricatured as legalism, angels dancing on the head of a pin, et cetera, or legal weeds, but I believe that putting the victims’ code on a firm statutory footing is incredibly important and something all parties and all Members of your Lordships’ House ought to support.

My reasoning is twofold. In a later suite of amendments, I will suggest that the victims’ code needs more teeth—not the sharpest teeth, but just some teeth. We will debate that later. If we are going to create some statutory powers to enforce the victims’ code, which I think is a pretty good code, we should all think about the fact that we have it. I thank the Public Bill Office and all those who were involved in putting the code on the many pages the Committee will see. It is a code full of very positive rights for victims but, sadly, too many of them are not real in practice at the moment. So, I am grateful for that.

One of the reasons I want to put the code on a statutory footing, as I have said, is that I am dovetailing these amendments with later amendments to give the Victims’ Commissioner some modest powers to enforce this noble code when it is not put into practice by the public authorities that have that duty. But even before we get to the amendments that will come later in the Committee’s consideration, there is value in putting this code on a statutory footing in the Bill, which is supposed to be a Bill for victims.

I have been a human rights lawyer for 30 years this year. That is an admission one does not want to make for all sorts of reasons—some personal and some political, I guess—and I have so much respect for English and Welsh common law. I believe it has done so much for fair trial rights and defendants’ rights: the golden thread and so on. Ironically, it is international human rights norms that taught me most about victims’ rights. The presumption of innocence, the burden of proof and all of that is pre-ECHR in our system, and I defend it. If anyone googles me, they will find all sorts of associations—“I am a terrible person who supports terrorists and murderers” and so on. I do not, but I do really believe in fair trials. I do not believe that any victim benefits from a miscarriage of justice. When there is a miscarriage of justice, there are two victims—and many more.

It is slightly ironic that, in our contemporary politics, politicians get brownie points for saying, “Let’s lock up more people. Let’s lock them up for longer. Let’s create more criminal offences” and “Let’s put more statutory provision on the books”—not to get stuck in the legal weeds or dance on the head of a pin, but as performative politics. Yet we do not create the facilities the noble Baroness, Lady Newlove, has been campaigning for: simple things such as a separate room for the victim at a murder trial, translations, and transcripts. All the things we were debating earlier this evening just cannot happen, but what can happen is longer sentences, more crimes et cetera. We can do that legislation —the legal weeds stuff—but we cannot do the basics.

I respect fair trials, and I respect a great piece of human rights legislation that goes back to 1984. The Thatcher years’ Police and Criminal Evidence Act did so much for suspects’ rights and defendants’ rights, including in the police station—and not just in its codes, but in the Act itself. It is framework legislation that creates all sorts of precious and important rights for suspects and defendants.

I believe that victims need at least the equivalent of that. It is a modest ask. For someone who completely believes in the presumption of innocence, fair trials and suspects’ and defendants’ rights, it is time for victims to have their equivalent. Putting the victims’ code on a statutory footing to make the Bill the equivalent of the Police and Criminal Evidence Act 1984 for suspects and defendants would be the least that we can do for victims of crime.

Even without my later suite of amendments, which would give the Victims’ Commissioner some enforcement powers—modest ones, which we will discuss later—putting this on the face of the Bill would pay respect to victims. In this age once more of connectivity, it would make the code more widely known, talked about and accessible. I also propose that, because this would now be in primary legislation, it would be amendable only by affirmative resolution in both Houses. I also argue that the Victims’ Commissioner should at least be consulted alongside the Attorney-General and so on, because otherwise this is all talk.

We have been doing this talk for many years in a performative, posturing arms race. Noble Lords know what I am talking about—and there is no monopoly of vice or virtue in any part of your Lordships’ House. This is the least we can do. Do we believe in victims’ rights? Let us put them into the Bill, and then debate later what we do about them and the enforcement powers which I believe the noble Baroness, Lady Newlove, and those who follow her should have. I beg to move Amendment 23 and hope I will have the unanimous support of the Committee.

[Baroness Newlove (Con)]

My Lords, I speak in support of Amendment 23. In my previous term as Victims’ Commissioner, a government lawyer once described the victims’ code to me as “persuasive guidance”. Those two words spoke volumes to me, because they go to the very heart of what is going wrong with the treatment of victims in our criminal justice system. If the Bill is to have a substantial impact on the victim experience, the first thing we need to change is the culture of the criminal justice system. I fear that victims’ entitlements are all often viewed as “Nice to do”, “If we can”, or “How can we tick the victim box with minimum effort?” This clearly came across in the findings of the joint inspection report on the delivery of victims’ entitlements, published on 23 December.

Victims need to be seen as participants in the justice process and not as observers. For this to happen, they need more than “persuasive guidance”; they need statutory rights. We do not talk about the defendant having “persuasive guidance”. They have statutory rights, and rightly so—we would not expect anything less. Rights are to be respected and adhered to. As we have seen over the past 20 years, entitlements in the victims’ code have been viewed by many practitioners as no more than this persuasive guidance. For this reason, I support the amendment from the noble Baroness, Lady Chakrabarti, which seeks to place the victims’ code into a Schedule to the Bill.

If this amendment is successful, for the first time we will be able to say that victims have statutory rights. This would be a significant step forward for the victims and place a much greater responsibility on key agencies to deliver compliance. The amendment cannot by itself change the landscape but, if coupled with greater accountability, effective scrutiny and better public awareness, it is one of the many steps we need to take if we are to deliver transformative change for victims.

--- Later in debate ---

[Lord Bellamy (Con)]

The Government’s view is, first, that there is no need to go down this route at all, because the present structure of the code under the existing legislation creates statutory duties, obligations and rights that can be enforced by one route or another. If you burden the statute with this, the Government’s position is that it has no real effect, either in law or in any other way, but does have the complication that you must have—as I think the noble Baroness is conceding —at least two documents. That, again, overburdens the system, and the document that is trying to be user-friendly and communicative may turn out to be more difficult to draft, if you are always stuck with the framework of what is in the statute. So it gets us nowhere and simply complicates life.

[Baroness Newlove (Con)]

I am sorry, I am not a legal person, so I am just trying to join the dots, if you will bear with me. I think what is really insulting to victims is that it is like a two-tier level—one is a code and one is a law. What we want is to make sure that that persuasive guidance is in law, because it is about accountability and while it is in the code—with the words “should” or “must” or “do”—there is no accountability. So I am confused by the Minister saying it makes no difference if it is put in law and that it is easy language. It is nothing to do with that. It is important for victims to know that they have legal rights—not to take away from the offenders’ rights, but to start a level playing field—so I am a bit confused about my noble and learned friend’s response, as it does not make sense to me, and I am not a lawyer.

[Lord Bellamy (Con)]

My Lords, I thank my noble friend for her intervention. Let me have another go at explaining it. The code is not in itself a statute. Once you go down the route of having a code and not a statute, you effectively have a framework that is still a legal framework—it is still legal guidance that gives people rights. The code says that you have 12 rights and lists them: this is what the authorities have to do and this is what you do if those rights are not observed. It is a legal framework; we are talking about degrees of legal right, but these are legal rights. If you wanted to, you could go to court and say that you have not had them.

--- Later in debate ---

[Baroness Newlove (Con)]

I am sorry, but I think there is a miscommunication here. The courts may be saying that these are your rights, but they are not legal rights. My inbox is full of victims not getting their rights under the code. I have been doing this since 2012 and have been at every code launch—you name it—but it just does not happen because the profession does not see this as law. It sees it as a code, so there is no legal route to accountability. It is all down to agencies which, if we are to line all the ducks up, have no funding and are short of staff—and again, the victim has not had that communication. My noble and learned friend talked about raising awareness of the code because nobody knows about it, so I am at a loss to understand this impression that “They have a right and they should do this”. As we saw recently in the Nottingham case, there is a miscommunication of rights and what they do: it is not being delivered.

[Baroness Brinton (LD)]

Before the noble and learned Lord gets up—I know that is the inverse of the usual statement—perhaps it might be helpful if I cited something from the code and then asked a question. The second right states:

“You have the right to have the details of the crime recorded by the police without unjustified delay after the incident”.


We know that there are a lot of delays, but let us put that to one side. Where does it say in legislation that governs the actions of the police—whether that is primary legislation, secondary legislation, codes of practice or statutory guidance—that they have to do this? The problem is that we cannot find any of the rights in the victims’ code reflected in the statutory duties of the agencies listed in it. Please tell me I am wrong; I would be delighted to be wrong.

--- Later in debate ---

[Baroness Newlove (Con)]

My Lords, the role of the commissioner is to review the operation of the victims’ code. The 2004 Act, which introduced the code, also created the post of a Victims’ Commissioner. It was the clear intention of the Government and Parliament that an independent Victims’ Commissioner should be able to champion the needs of victims and challenge the Government when code entitlements were not being complied with. Given the concerns many of us have about code compliance, the importance of the commissioner role cannot be overstated.

Since 2004, there have been just three Victims’ Commissioners: the noble Baroness, Lady Casey; Dame Vera Baird; and me. We have all come to the post through very different journeys, but, as those of your Lordships who know the three of us will testify, we have one attribute in common: we are, shall we say, a feisty bunch. However, I have to tell your Lordships, and I feel sure that my erstwhile fellow commissioners would agree, that there are times when being feisty is simply not enough.

Twenty years after the role was created, the time has come to give future Victims’ Commissioners the tools to do the job Parliament intended. This means that, when the commissioner makes recommendations, the Government and agencies take the trouble to consider them and respond. In my experience, this rarely happens. I therefore welcome the provisions in the Bill to make this a statutory requirement.

However, we need to go further. A basic requirement should be that the Victims’ Commissioner is consulted when the Government amend the code or issue statutory guidance in relation to it. Yes, the Government do consult me, but as a favour, not as a statutory duty. All too often, the consultation comes after the policy has been developed, and occasionally on the day it is to be announced, giving the sense of a fait accompli. Changes in the law will not necessarily stop this happening, but it is a start. That is why I am supporting Amendments 24, 26, 27, 28, 29, 35, 43 and 48 in the name of the noble Baroness, Lady Chakrabarti.

I also welcome Amendment 49, tabled by the noble Baroness, Lady Thornton, which requires criminal justice agencies to co-operate with future Victims’ Commissioners. Again, if successful, this clause will not take effect until after I have left office. In my experience, many agencies I deal with are very helpful. HMPPS, for example, is particularly helpful. With some others, it can vary. For an independent Victims’ Commissioner to offer robust scrutiny, they need to have access to data and information relating to their statutory duties.

The duty set out in this amendment is not without precedent. The domestic abuse commissioner has exactly the same power. I understand it has never had to be used, but all parties concerned know it exists. These amendments combined will change the dynamics of the relationship of the commissioner with the agencies and with government. It makes her or him a formal part of the criminal justice architecture, and it gives them the authority to speak and be listened to.

[Lord Russell of Liverpool (CB)]

My Lords, I will amplify what the noble Baroness just said by actually quoting from the Government’s own description of the Bill and what is in it. A paragraph headed

“What happens if victims do not receive their entitlements?”


says:

“We think that all the measures set out will strengthen the service victims receive. As the Code is a statutory code of practice, all relevant bodies should already comply with it”.


We know they are not, so the status quo we are starting from is, to a very large degree, that the bodies which are meant to be complying with the statutory code of practice are not doing so. The paragraph continues:

“However, if things go wrong, victims can make a complaint”.


It is up to victims themselves, who may or may not be aware of what their rights are under the statutory code, to identify that they are not receiving their rights, and then it is up to them to make a complaint. What is the Victims’ Commissioner for if not to act as the obvious channel and filter for all such complaints so they can go directly through her or him to His Majesty’s Government?

What the Government have described here is a complete, accurate illustration of the problem we have. It is not working at the moment. What the Government have said will improve it, on the basis of the evidence we have, but, frankly, the arguments we have heard so far do not really give us any room for optimism, so I suspect I speak for everybody in the Committee when I say that, rather like my school reports, I think the Government “should do better”.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Monday 5th February 2024 Lords Chamber

Debate on Amendment 30 resumed.

[Baroness Newlove (Con)]

My Lords, I add my support to Amendments 30, 31, 37 to 46, and 53. Compliance with the victims’ code goes straight to the heart of what the Bill is about. This year, the code will have been on the statute book for 20 years. Its creation was based on good intentions, and the many entitlements, if properly implemented, would deliver the support and treatment deserved. On that we all agreed.

As discussed in the previous debate, the same piece of legislation sought to underpin the code by setting up the role of an independent Victims’ Commissioner, whose role is to

“review the operation of the code”.

Twenty years later, I think we all agree that the expectations created by that piece of legislation have never been fully met. Victim Support has found that as many as six in 10 victims do not receive their rights under the victims’ code, two in 10 are not referred to support services, and six in 10 are not referred to a needs assessment. In my most recent victim survey, fewer than three in 10 respondents were aware of the existence of the code. Only 29% recalled being told about the entitlement to make a victim personal statement.

In December, we had the report of the joint inspection on how well the police, the CPS and probation supported victims, which also found that the focus on complying with rights under the victims’ code has led to an emphasis on process rather than quality of service. The police, the CPS and the Probation Service did not always consider the needs of victims. As for police sharing information with victims, the report found that this was often a box-ticking exercise, with no evidence of quality. We love tick boxes, but we are missing the whole point of issuing this information and supporting victims. As the recent case in Nottingham has shown so powerfully, the quality and timeliness of communications with victims are crucial.

After 20 years, it is disappointing that we need to have this debate yet again. During that time, there have been many well-intentioned attempts to drive up performance: a tweak here, a nudge there, and yet another revision of the code. This Bill must not be allowed to become another nudge and another tweak.

There is much in the Bill to commend it. It will set up a structure whereby data is collected locally, with the Secretary of State issuing guidance on the data required. There will be an internal process to oversee monitoring of compliance, a programme board, and a ministerial task force. If an agency fails to deliver, it will eventually be issued with a notice of non-compliance. These are all positive developments.

Yes, I do have some concerns—for example, about whether the police and crime commissioners will be resourced to undertake the required data collection and analysis, and about the influence they will be able to assert over national criminal justice agencies at a local level—but let us not focus on those for now. The question we must ask ourselves is: will regional directors of, say, the CPS or the Probation Service lie awake at night worrying about an MoJ notice? I very much doubt it. Where are the transparency, the public accountability, the independent scrutiny and the challenge? By itself, will this worthy framework deliver the culture change we have all been talking about?

As the noble Baroness, Lady Chakrabarti, said last week—I know we have had a weekend in between—we might ask: does it have teeth? I fear that it does not. I support the amendments in this group not because I want to undermine or devalue the work that has been done in government, but because I want to give the Government the tools to make it succeed.

Amendment 30 sets out a framework for the Government to hold the criminal justice agencies to account should they fail to deliver a minimum level of compliance with victims’ rights. This proposal is not a straitjacket; it is a framework. The Government set the threshold, and the timeframe is two successive years. A failure to meet the Government’s set thresholds will result in an inspection, which in turn will result in a published report highlighting shortcomings and making recommendations for the change. This holds agencies fully to account and provides much-needed transparency. To put it bluntly, it has much more clout than an MoJ non-compliance notification.

For the same reason, I support Amendment 31, which gives holders of my role the opportunity to issue non-compliance notices where there is evidence of persistent non- compliance.

I turn to Amendments 44 to 46, tabled by the noble Lord, Lord Russell of Liverpool. The systematic collection of compliance data offers an opportunity for proper scrutiny and accountability. The publication of the data will be a significant development, but the Government propose to give themselves the responsibility for delivering the assessment of the data. Therefore, they decide on the data to be collected. They fund the PCCs, victim activity and data collection. They also publish their own internal assessment of the data. As the noble Lord, Lord Russell, says, this smacks of the Government marking their own homework.

This framework lacks independent scrutiny and challenge. We can do better than this. This assessment needs to be undertaken by the person who has statutory responsibility for reviewing the operation of the code—in other words, the Victims’ Commissioner: someone who has the freedom to report without fear or favour, and who is able to challenge both the Government and the criminal justice agencies. As a person independent of government, his or her findings would be viewed as credible by victims, the public and the media. I add that my term expires in October, so this responsibility would fall to the future commissioners.

A former CEO of the office of a police and crime commissioner watched the debate last Wednesday, and she emailed me to say that the concerns from speakers about the approach of the criminal justice agencies to the code resonated with her. She said:

“On the additional ‘A’ being added by Lord Bellamy of ‘adaptable’, I understand the point he was making, but I would suggest the agencies sat around the Local Criminal Justice table have made full use of the adaptable nature of the code to date and the lack of governance around it which is why we are in the position we find ourselves with only a third of victims having awareness of the code”.


This needs to change. From the outset, I have constantly said that the credibility of the Bill rests on delivering code compliance and ending the culture within our agencies of adapting themselves around it. This is something on which we are all agreed, and I hope the Minister and the Government will, at long last, listen and act upon our concerns.

[Lord Hampton (CB)]

My Lords, I have added my name to Amendments 30 and 44 to 46 in this group, in the name of the noble Lord, Lord Russell of Liverpool. Others have spoken at length and much better than I can about these, so I really just want to echo the noble Baroness, Lady Newlove, here. These amendments are about compliance, accountability and the Victims’ Commissioner. The noble Baroness, Lady Newlove, talked about tweaks and nudges, which we do not want—just give the Victims’ Commissioner teeth, because independence and rigorous scrutiny are vital if the Bill is to have the confidence of victims.

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[Lord Russell of Liverpool (CB)]

My Lords, as it happens, I did read the article in the Financial Times, and pressed the little button to save it, because I thought what an interesting idea it expressed, particularly as this Bill was sailing on its way into Committee.

Victims in our system, depending on where they are in the system, are often invisible. I spoke earlier about the case of Gracie Spinks, and the number of times she complained to the police, yet none of it was joined up. Eleven years ago, there was a lady called Helen Pearson, who was repeatedly stabbed in a churchyard after she had been given a new and different reference number for each of the 125 previous reports she had made against her stalker. The failure to link these reports meant that the police had missed vital opportunities to understand the pattern that was building up and the degree of danger that she was potentially under. That is a graphic example: there were 125 different reference numbers for the same person, in each case complaining about the same person. That is not good practice, and it is not acceptable.

We do not have an answer today, but I pay tribute to the noble Lord, Lord Bach, for raising the issue at this stage, to give us a chance to look at it carefully. I know that His Majesty’s Government, and many other institutions, do not have a brilliant track record in implementing new data and information systems, and many careers have suffered as a result. But that is not a good reason for not looking into this and seeing whether we can use modern technology to try to make victims’ experience better, and above all to help the bodies that are charged with trying to identify what those victims are suffering to do something about it. Having a tool such as that suggested by the noble Lord seems a bit of a no-brainer, and it would be an excellent topic for further discussion between now and Report.

[Baroness Newlove (Con)]

I too support the amendment. I am grateful that we have put people into the Bill, because that is what this legislation is about: it is about people. I do not think that victims want to be at the centre of the criminal justice system, but they do want a level playing field; that narrative has been overused, although I mean no disrespect to the noble Lord, whom I met as police and crime commissioner—I loved travelling round the country on trains for two and a half years, meeting everyone, when I was previously Victims’ Commissioner. I agree that the Bill is about people. We hear many times that the police servers do not talk to one another, and all these servers do not seem to interact with all the other agencies or all feed into the Ministry of Justice.

I am delighted that this issue is being raised. This morning we talked about it in the context of the National Health Service. A Times Health Commission report out today looks at a similar thing. Even GPs cannot talk to hospitals, and even consultants within the same hospital cannot talk and get the information out. Again, that is about patients. It is important that we are talking about it at this stage. I would welcome further discussions. Victims are given different messages, different police officers and different everything. It does not mount up. How many recordings and crime reference numbers do we need? It should be one. There is one portal for every police force that a victim can feed into. Therefore, it should be the other way around. A victim should have one record and be able to put the narrative together so that they feel safe in our communities. I welcome the amendment.

[Baroness Brinton (LD)]

My Lords, I too welcome this amendment. Although I am speaking from the Liberal Democrat Benches, first, I will speak personally, as I have had a number of amendments in other Bills relating to the use of very personal data, whether it is medical data or data with other identifiers.

There is a very strong argument for this. I noted that the briefing which we were sent earlier today talked about the independent review of children’s social care, recommending the re-use of the NHS number for the consistent child identifier. One of my concerns is that a lot of different departments of government or agencies are trying to create their own individual number, which suddenly means that you must remember or have access to your NI number, your DVLA number, your NHS number, your school number or whatever it is. For things such as this, provided that there are the appropriate data safeguards, it is sensible to use a number that is already there. My personal view is that it would be interesting to hear the arguments about whether it should be a separate number or the NHS number, because, after all, everybody has an NHS number.

The briefing also talked about the savings to the criminal justice system from having such an approach. One of the big scandals that we have at the moment is that, because the system is failing, victims often withdraw from any criminal justice system. They do not want to appear as witnesses or they find it very difficult to do so. If we really believe that this number is going to help support victims and to help them to stay through the course and get the justice that they deserve, it will also provide many millions of pounds of cost saving over the years to offset any very minor costs and administrative irritations from adding the NHS number or the victim’s journey number to every form.

From these Benches, we welcome anything that we can debate with the Government between Committee and Report to strengthen the role of a victim and ensure that they get the right support.

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[Baroness Lister of Burtersett (Lab)]

My Lords, I support the amendments in this group specifically on domestic abuse services. The Justice Committee, in its pre-legislative scrutiny report, observed:

“Additional funding is required to enable services to meet demand and allow the Victims Bill”—


as it then was—

“to live up to its ambitions”.

As the noble Lord, Lord Russell of Liverpool, pointed out, a mapping exercise by the domestic abuse commissioner revealed just how patchy is the support available to domestic abuse victims and survivors from community-based services because of funding difficulties. Funding, such as it is, is often short-term and insecure, which reduces services’ capacity and ability to plan, with implications for effective service provision and the recruitment and retention of staff.

The mapping exercise also underlined the importance of community-based services, which was what most victims and survivors wanted. This chimes with the experience of organisations such as Refuge and Women’s Aid. The domestic abuse commissioner found that the weaknesses due to funding difficulties were

“compounded for victims and survivors from minoritised communities who face the greatest barriers to support, with specialist ‘by and for’ organisations increasingly defunded despite being best placed to meet their needs”.

In an earlier briefing on the Bill, she pointed out that such organisations

“are particularly ill served by local commissioning, where commissioners can favour fewer larger contracts to cover their whole population, or where there is not the critical mass of individuals from a particular community in a given geographical area for commissioners to commission a bespoke service”.

She emphasises that her mapping exercise shows that by-and-for services are

“by any measure, the most effective services for victims”,—[Official Report, Commons, Victims and Prisoners Bill Committee, 20/06/23; col. 7.]

especially those from minoritised communities.

Women’s Aid makes an important point that the distinction between specialist and generic VAWG services is recognised in Article 2 of the Istanbul convention and should be reflected in the Bill. Women’s Aid also argued that, on the basis of economic analysis conducted for it by ResPublica, the funding of specialist domestic abuse services can be seen as spending to save, given the savings it would generate elsewhere, as the right reverend Prelate underlined.

I return now to a point I raised at Second Reading on the significance of economic abuse. To the Government’s credit, this is now recognised in law. Community-based services need to be able to help victims and survivors of economic abuse, the impact of which can be devastating—even more so given the financial pressures so many families are facing. A Women’s Aid survey last year found that the cost of living crisis has hurt both specialist domestic abuse services, leaving many on their knees, and of course victims and survivors themselves. Of the women surveyed, 73% told them the charity it had either prevented them leaving or made it harder for them to flee. Some two-thirds said that abusers are now using the increase in the cost of living and concerns about financial hardship as a tool for coercive control, including to justify further restricting their access to money.

This underlines the importance of economic advocacy, both for those who have suffered economic abuse and more generally for domestic abuse victims and survivors. Surviving Economic Abuse has done so much to put the issue on the political map. It has made the case for including economic advocacy in the provision of community-based services, including by-and-for specialist services. It sees this as

“key to victim-survivors’ immediate safety as well as long-term economic independence”.

The charity warns:

“Post-separation economic abuse is the primary reason women return to an abusive partner”.


Economic instability affects the ability to access the criminal justice system and pursue a prosecution. Economic abuse, including post separation, makes rebuilding an independent life extremely challenging. The charity therefore recommends

“that the standard support offer in all domestic abuse services should include economic advocacy in partnership with money, debt, and benefits advice as well as financial services, to help victim-survivors establish … economic safety”.

Existing examples of such support show how it can help victim-survivors establish their economic safety and rebuild their financial independence.

As I have said, economic advocacy is important not just for those subject to economic abuse. The DAC’s mapping exercise found that half of victim-survivors wanting support for domestic abuse during the previous three years mentioned the need for help with money problems or debt. Of those, only 27% were able to get such support, which is almost the largest category of unmet need that the survey found. This suggests that higher priority must be given to funding economic advocacy generally; otherwise, there is a real danger that some victim-survivors will end up returning to an abusive partner because of the dire economic circumstances they face trying to establish an independent life free of abuse.

[Baroness Newlove (Con)]

My Lords, I wish to speak in support of Amendments 59, 60, 62, 64 and 65. When you become a victim of crime, your life is thrown into disarray in a moment, as I know only too well from bitter personal experience. Indeed, I had to become the main breadwinner as well as supporting my daughters through the most horrendous acts they had ever seen in their lives. What people need at this time is help and support so that they can attempt to pull their lives back together and to recover. The victims’ code gives all victims of crime the right to refer to support services. However, I am often told how difficult it can be to get access to these services. In fact, people do not even know they exist half the time.

In my victims’ survey, only 46% of people—less than half of the people who responded—said they were referred to victims’ services. Even if they are referred, getting that service does not prove easy, with only 43% of respondents agreeing with the statement, “It was easy to get access to victims’ services”. One victim told me that

“it took a really long time to get the support I needed at that time, as I was going through a very traumatic time and this was really impacting my mental health in such a negative way”.

I appreciate that there are, and will always be, constraints on funding, but the way victims’ services are funded contributes to the problems faced by many of these organisations. Victims’ support services are currently delivered via a complex network of statutory and non-statutory agencies, which compete with other providers for funding. There are huge regional inequalities for victims trying to access support services. Access to counselling—the most sought-after type of support—showed the biggest disparity, with 58% of victims in the north-east of England able to access counselling, compared with 37% in Wales. Demand is increasing for these services, but this increase is not being met by additional funding or capacity being allocated by the local authority.

We need long-term, sustainable funding for victims’ services. Importantly, these contracts should be for no less than three years. I feel that I am on a carousel, because I have been arguing for that since day one as Victims’ Commissioner. This would give these organisations the stability they need to be able to recruit, train, and, most importantly, maintain staff. Staff are given notices three months before this funding is even being put into accounts. Nobody in any job can absolutely go through that, when they have mortgages, children to feed and everything else. It is not acceptable.

In the victims’ funding strategy, the Ministry of Justice is committed to the principle of multiyear funding for core victim support services, and I welcome this. However, the short-term nature of contracts and the competitive tendering process really do have a damaging impact on organisations’ ability to deliver services—especially the smaller organisations, many of whom deliver by-and-for services. By-and-for services are extremely valuable in the support landscape, because these are organisations that are run and staffed by the marginalised communities they support. It is vital that victims feel supported and, more importantly, build relationships to feel they are being understood by getting support in an environment that is comfortable to them. For many, this means being supported by people who understand their culture or have similar life experiences. Again, in my recent survey, only 29% of victims told me they were able to easily find suitable services for their specific issues.

The commissioning processes fail these specialist by-and-for organisations, because the way in which they are structured favours bidders who can provide support at lower costs and have a larger reach in terms of numbers—not necessarily the best practice for victims. They can also force providers into partnerships and consortium arrangements in which by-and-for organisations are underresourced, silenced, marginalised or squeezed out. It is vital that these organisations can continue the vital work they do, and not be continually disadvantaged by short-term funding rounds. That is why I am in favour of ring-fenced funding. I know that the Government do not like ring-fencing—but a ring-fencing pot is essential for specialist by-and-for support services.

I also want the statutory guidance on the duty to collaborate to include direction to commissioners on the importance of commissioning practices that do not discriminate against smaller specialist services but encourage them to fund a range of services suitable for all victims.

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[Baroness Newlove (Con)]

My Lords, I support all the amendments. Listening to stories of stalking, we realise that it is just one simple word but it has a huge impact, including, sadly, loss of life. Before we start talking more about it, it is important to say that, as legislators in the House of Lords, we have done enough talking; we need now to put in legislation support to protect families who have lost loved ones through such horrendous acts.

I welcome government Amendment 74. Since my appointment as Victims’ Commissioner, my feet have not touched the ground. I have met over 20 different victim organisations to discuss this Bill. Many raised concerns about placing advocates, or advisers—whichever the Government want to choose—in the Bill. I know that the judiciary gets a bit twitchy when we mention advocates; for me, it is all about what the victim gets from this person who helps them tremendously. These concerns were set out very clearly by the VAWG sector in particular. I hope that Amendment 74 will alleviate concerns when the Government come to explain it. It provides the flexibility to include as many or as few advocates as they see fit, working, I hope, in close collaboration with the relevant stakeholders in the victims sector. However, I would welcome an assurance from the Minister that the Government will consult extensively with all stakeholder groups before finalising the guidance.

I have also received a briefing from the Suzy Lamplugh Trust. I feel that we are on a carousel now—none more so than the noble Baroness, Lady Brinton, who has worked tirelessly, having been a victim of stalking herself.

I agree about the collaboration in Clause 12, because it is extremely important to ensure that we have multi-agency working. I also agree on mandatory training for police; that goes without saying. I work with trainee police students to ensure that they understand the victim’s journey, but, again, it is about breaking down the culture.

I have lots of briefing here, and I would like to thank many of the organisations. Laura Richards, who I work closely with, has given me tons of briefing, because she has worked in this area for so long. She must feel like a parrot, but she does it so elegantly. I will pull out bits from the briefing that people really need to understand.

Stalkers do not play by the rules. Restraining orders and other pieces of paper do not protect the victims. There is still no stalkers register, which would mean the perpetrator’s history would have to be checked. Sadly, though we still hear about Clare’s law, it has not been put into practice. Yesterday, I heard a victim who was desperate for Clare’s law, but the police did nothing. Even as we speak, I am still helping and supporting somebody.

My friend the noble Lord, Lord Russell—not the Earl—emphasised how tragic the murder of Gracie Spinks was. Similarly, when I was working on the Domestic Abuse Bill, I had the honour of talking about Georgia’s story. She was 14 years old, and watched her mother being murdered. I will never forget that.

For me, the solution is amendments to prevent and protect, saving lives and saving money. The same tactics must be applied to serial and dangerous domestic violence perpetrators and stalkers as to organised criminals and sex offenders. That would cut off opportunities for them to cause harm, and ensure that they faced the consequences of their actions. As we discussed in the context of anti-social behaviour, more and more the police report such actions as individual crimes. They do not join the dots, or “flag and tag” serial high-risk perpetrators. Instead, they focus on the victims. The victims do not know what happens on any other crime, so they feel that they are constantly going back and back.

Stalking is not like having a broken leg, where people can see it; it is like having a chronic invisible illness. Because people cannot see anything they think everything is okay—again and again, it is all down to the victim.

I finish with a recommendation from Laura Richards, who recommends a consistent national and collaborative multi-agency approach, led by statutory agencies, with specialist domestic abuse and stalking professionals round problem-solving tables. That would save lives and money. It would not be a talking shop; they would know what they are doing and would be professional, and they would make better policies.

In this Chamber, we are all so passionate about this, but we really have to do something to protect victims of stalking. We cannot keep doing the talking and then reading in the media about these horrific offenders. Even this weekend, we have more victims, because the police and the agencies are not joining the dots. I am sick and tired of inquiries and “lessons learned”. This is about lessons learned now, to protect the victims of stalking and give them the advocates that they rightly deserve and must have in the future.

[Baroness Brinton (LD)]

My Lords, I signed Amendments 67 and 69, tabled by the noble Baroness, Lady Thornton. She was right to talk about a strategic perspective over the whole of the legislation coming through from both the Ministry of Justice and the Home Office. Once again, the debate we are having about stalking advisers is because other parts of the system are not working.

I am grateful to the noble and learned Lord, Lord Bellamy, for laying Amendment 74. However, it is not specific to stalking, and talks about the importance of having a range of advisers. I do not disagree with that at all, but, for reasons I shall go into when I say more about why stalking advisers need to be visible in the Bill, there are very particular issues relating to stalking that mean that we must ensure that people get the best support they can.

I also thank the Suzy Lamplugh Trust and Laura Richards, not just for their briefing but for the phenomenal work they do every single day. It is extraordinarily difficult work and, as we have heard from the noble Lord, Lord Russell, it is only a drop in the ocean given the number of victims of stalking now. In an age when people can use mobile phones and apps, stalking is becoming all the more prevalent.

The noble Baroness, Lady Thornton, cited the benefits of an independent stalking adviser. From my perspective, most victims of stalking arrive at the beginning of a journey through the criminal justice system knowing nothing about it, let alone about any stalking experience other than theirs at that point—which may not be the last point of the crime of stalking against them. We need training for police officers, community officers, call centre staff and those in the education system to be able to recognise it and know when they need to get help.

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When we talk about manipulative behaviour, people who are listening to this for the first time may think that is extreme. It is not. We do not hear about most of the cases that go on, with the really sad perpetrators who cannot let go of the idea of the person they are targeting. Increasingly we are seeing more about personalities. I worry greatly for well-known personalities who have to make enormous security provisions, but it also happens to private individuals. We need stalking advisers to help guide them through the process, from the first day that they think something is happening, when they first go to the police, and as they then go through the police system, because they might see two or three different teams of people. What happens when they get to the courts? What happens if their stalker is jailed? What happens after they are released? What do you do if it starts all over again? That is a specialist training.

[Baroness Newlove (Con)]

There is an important point about parole. I know that parole is in the Bill later, but I cannot wait. What people do not understand is that if there are exclusion zones, the offender knows where you are yet the victim does not know where they are because the victim is not allowed. We need to protect victims even more when the stalker comes out because they will carry on, and the exclusion zone gives them an idea, even though it is there to protect the victim.

[Baroness Brinton (LD)]

I am very grateful to the noble Baroness for that very helpful intervention.

At the end of the debate on the previous group, I asked the Minister how we can get into the culture, focusing on the things that need to be looked at in stalking cases. Stalking advisers would be key to that. They would not just support the victim but know and understand the local people in their system and the criminal justice system; they would talk to them and ask them to look out for things. I hope the Minister can give a positive response. From our Benches, we support these amendments.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Wednesday 7th February 2024 Lords Chamber

[Lord Hampton (CB)]

My Lords, I will speak briefly to my Amendments 103 and 103A, which the noble Baroness, Lady Thornton, has already talked about. I am grateful for the support of the noble Lords, Lord Ponsonby of Shulbrede and Lord Russell of Liverpool.

These amendments would simply add the Children’s Commissioner as a statutory consultee for the codes of practice alongside the Information Commissioner, the Commissioner for Victims and Witnesses and the domestic abuse commissioner. The Minister might well say that this is covered by the phrase

“such other persons as the Secretary of State considers appropriate”.

The noble and learned Lord, Lord Bellamy, pointed out proudly earlier in our debates that children are mentioned in the Bill three times; this is an opportunity to add them two more times, making five in all. By simply adding the Children’s Commissioner to the list of names in the Bill, the Government can, with no effort or watering down, show the importance of children as victims. I look forward to the Minister’s answer.

[Baroness Newlove (Con)]

My Lords, I support most of the amendments in this group, which is quite lengthy. One of my key priorities for the Bill is that it delivers greater safeguards to protect the privacy of victims of sexual violence. That is why I am speaking in support of these valuable amendments.

The Government’s rape review was in response to the concern at collapsing charging and prosecution numbers. The review found that most victims did not see a charge or reach court, and one in two victims withdrew from the rape investigations. Privacy concerns led many to withdraw. It had become standard practice for victims who reported to the police to be asked to hand over large quantities of private information. This included digital data from mobile phones, but also what is known as “third-party materials”—personal information about an individual held by organisations.

“Third-party materials” is a seemingly innocuous phrase, but it belies a greater meaning and significance. In reality, it means education records, medical files, social services records or therapy notes. These can all be requested as part of an investigation—an investigation that focuses on the victim, not the accused. I quote one sexual violence survivor:

“I felt anxious, confused and infuriated. I was under far deeper investigation than the rapist (who I have no doubt would have had questionable material had they searched the same). They had refused to take physical evidence—my clothing from the night of the attack—but wanted to investigate my private life. I asked them to justify each request but they could not, so I did not provide it”.


This material often includes documents that the victim may have never seen. These can be introduced at court and used to attack the victim. As one victim told me:

“I had good support for the criminal court. Good preparation. But it made me angry. I was made out to be a liar and it made me feel low. That came as a surprise—it was dreadful. I wasn’t expecting it. Afterwards I was very upset and couldn’t control myself. I started having dreams and flash backs. I was asked about things in my records that I knew nothing about—my past and I didn’t know why”.


In effect, victims are being forced to choose between seeking justice and their right to a private life. That is not a choice; that is an ultimatum. The Government made reassuring noises when they announced an amendment to the Bill over the summer. They promised better protection for rape victims from invasive record requests, but I am concerned that their proposals do not offer the level of protection that we are calling for or that victims need. We need provisions that will offer the protection required. For this reason I am in full support of Amendments 101, 102 and 173, tabled by my noble friend Lady Morgan, which my noble friend Lady Finn eloquently addressed today.

Some noble Lords may recognise these provisions: my predecessor as Victims’ Commissioner, Dame Vera Baird, secured similar amendments to the Police, Crime, Sentencing and Courts Act 2022. These were designed to protect rape victims from overintrusive and excessive police requests for personal mobile data downloads. This amendment not only provides greater support for victims but provides police with a consistent approach to handling requests for digital material and third-party material. Their job is difficult enough as it is, without lawmakers adding to the complexity of their work by placing two very different processes and criteria side by side.

I am also pleased to support Amendments 78 and 79, which call for free legal representation for victims of rape and sexual assault to ensure that their privacy is also protected. Requests for information are often a clear violation of our human right to privacy—our Article 8 rights, to use the legal jargon. My predecessor argued that there should be a right in law for victims to be given free legal representation where these rights are threatened. I wholeheartedly and absolutely agree. Put simply, a lawyer advises and makes representations on the victims’ behalf, cooling police requests for data and improving victim confidence in proceedings. In their rape review, the Government committed to consider a pilot, and I will push hard to get this up and running.

I also support Amendment 115, which if enacted would enable rape victims to seek therapy to help them cope and recover. I am always concerned when I meet victims of rape who tell me they have declined to seek counselling. They are rightly told that notes from counselling sessions might be disclosed to the court. Worse, they might be disclosed to the defendant: intimate, personal details shared with their abuser. That cannot be right. As a result, many victims will wait until the trial is complete before seeking therapy. This can mean years without support, suffering alone and in torment. Some may take their life. It is no surprise that many withdraw so they can access counselling sooner. That is no good for the victim, no good for justice and no good for society.

Currently, notes are routinely requested and can end up being the subject of cross-examination at court. As one survivor said when appearing on “Newsnight”:

“The defence said ‘Are you truthful?’ and when I said yes, she said—‘Well, you’re not exactly truthful with your husband are you? Would you like me to read your therapy notes out about what you’re currently discussing with your therapist?’ I said no. It was like a physical punch because I wasn’t expecting it. That someone would bring that up in a courtroom, about my current sex life. How, how is that relevant? It was violating—like another trauma”.


That is why I want to see records of therapy and counselling received by victims of sexual violence made subject to a form of privilege that would make them exempt from disclosure. It would not be an absolute privilege: judges could waive it if they considered a substantial value to the notes being disclosed. It is a model that balances the defendant’s right to a fair trial with a victim’s right to access counselling. We know it works. As my noble friend mentioned, it has been in place for many years in Australia, where the criminal justice system is comparable to ours. It is about a fairer model, and that is what the Bill needs to deliver: a level playing field for victims.

I also support Amendment 106. Like many others in this Committee, no doubt, I was appalled to hear that malicious individuals are weaponising legislation designed and put in place to protect vulnerable children. As we have already heard, if an individual makes a malicious complaint about someone to the police, the police can act to remove that record.

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[Earl Howe (Con)]

I recognise the seriousness of the issue. I have no advice in my brief on that, but I will be happy to write to the noble Lord on that point.

[Baroness Newlove (Con)]

My Lords, it is exactly as the noble Lord, Lord Marks, said. He put it so succinctly, more so than I did—I would go on, because I am so passionate about this.

I have admiration for the noble Earl. What worries me in all this legislation is that it is so simple to say, but when it is enacted on a traumatised rape victim, it is not as simple as joining the dots. I am up for having further conversations, but this is for the professionals. While we can stand here and say this, I am still going through the criminal justice system, and believe you me: I could write another book on how it does not do a service to victims—and I am in the position that I am in, as is the noble Baroness, Lady Brinton; it does not follow.

For rape victims, it is really hard-hitting when they are going to a SARC centre to be forensically examined, and they are talking to individual people. While we want to have trust and faith in our police officers, the police are so not like what we will have in statutory guidance. Also, what do we class as reasonable? Everybody within our criminal justice system has a different definition. It should not be for the victim to think, “What is reasonable?”, when they just want to do what is best.

I really want this to work, but I wish we could be cautious and understand that the people we are talking about are traumatised. They may have been raped not once or twice: it could have been in their home. Everything is intrusive, and it is down to the victim to have a voice to go forward. I wish we could get that in the guidance and the legislation, because it is their lives that we are speaking about and it is their lives that we need to put back on a level playing field.

[Baroness Bertin (Con)]

My Lords, I will also come in on this. I have huge respect for the noble Earl, and I have huge respect for the police, but I am afraid I cannot accept the idea that all 43 police forces and all chief constables will look at, understand and know the code of conduct, and that this will somehow be better than a judge saying that something is right or wrong when it comes to releasing therapeutic records. I would certainly like to meet him and others about this, ahead of Report.

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[Earl Howe (Con)]

I hear what my noble friend has said. I was able to give what I hoped was helpful information in our debate on Monday about police training, but it is by no means an overnight process, as I am the first to acknowledge. Still, work is under way, and it is surely an important ingredient in the mix.

We think that the Law Commission is best placed to conduct a holistic review of the existing system and to make recommendations for improvement where necessary, and the Government are most reluctant to make changes at this stage that could pre-empt the outcome of its review. However, we can all look forward to closely reviewing and responding to its findings and recommendations when they are published later in the year.

Before I turn to Amendment 173, I shall address the point raised by the noble Baroness, Lady Finlay, about victims with limited mental capacity. There are general points in the code about enhanced rights if the victim’s quality of evidence is likely to be affected because of a mental disorder. They may be supported by a registered intermediary if a mental disorder affects their ability to communicate. Some communications under the code might be done with a nominated family spokesperson if the victim’s mental impairment means that they are unable to communicate or lack the capacity to do so.

The Law Commission is looking at the impact of rape myths on people with disabilities or mental health conditions and how the current legislation and practice of the use of intermediaries is working in respect of complainants in sexual offence cases with disabilities and disorders.

[Baroness Newlove (Con)]

My Lords, I am grateful for that response to the noble Baroness, Lady Finlay. I did a report on registered intermediaries. Again, I mean no disrespect to the Minister, because this is a very passionate area that we are speaking about, but we have a shortage of registered intermediaries, and they are the ones who train the police to get the best evidence.

I am concerned about people with autism or special needs, and even victims who have nothing apart from their trauma. My concern is that there is a shortage of registered intermediaries, and the reason is that they were not getting paid to do the job. I ask the Minister to write to me to see where we are on that position. While he has given a copy-and-paste response, in a sense, it does not help to fix the problem for people with special needs.

I have met a couple of victims of rape who were disabled. They thought they were raped because they were disabled, but it has never left me that when they went through the court trial they found that those people were on the web and looking at disabled people. It was not because that victim was disabled. So I am concerned. The Minister does not have to answer now, but I ask him to write to me about where we are on registered intermediaries after that report six or seven years ago.

[Earl Howe (Con)]

I would be happy to write to my noble friend.

Amendment 173 seeks to extend Clause 24 to the whole of the UK. At the moment these measures apply to England and Wales, on the basis that policing is a devolved matter. This aligns with the territorial extent of the majority of measures within the Bill. We have also taken the decision to limit the scope to England and Wales as, following engagement with the devolved Governments, it is clear that there is no appetite at present for these provisions to extend further.

--- Later in debate ---

[Baroness Brinton (LD)]

My Lords, it is a pleasure to sign all the amendments from the noble Baroness, Lady Chakrabarti, in this group. I will not go through the detail of them, but I want to make a couple of comments about Jade’s law and parental alienation to set in context why all the amendments are necessary. They certainly try to remedy the poor behaviour of ex-partners especially, but not only those, who are offenders through the criminal courts system. As we have heard through the passage of the Bill, we are talking about the most manipulative and vindictive people, who will continue to do everything they can to persecute their ex-partner or, I am afraid, sometimes their current partner.

The noble Baroness, Lady Chakrabarti, referred to the report from the Ministry of Justice’s harm panel published in 2020. It found evidence that through the family court system abusers were exercising

“continued control through repeat litigation and the threat of repeat litigation”.

Its recommendations outline comprehensive changes to the system to stop this happening using a whole series of mechanisms.

Among other things, the panel recommended that the basic design principles for private law children’s proceedings should be set out in the way it described and which I will not go into. Much more importantly, it seems to be safety focused and trauma aware. The problem with the offenders we are talking about is that those children are already traumatised.

Although the report was principally about children, it talks about parents in private law cases as well. One problem faced in family courts is the increasing number of litigants in person. It is not even a counsel representing one of the parents; it is the estranged partner, who may have a criminal record for their behaviour, cross-examining their ex and other witnesses. That is just not appropriate. I know the law has changed on that, but that is the context in which the report was written.

The Minister referred in a previous group to the importance of training, and indeed we have had amendments on that. Recommendation 11.11 by the harm panel echoed amendments that your Lordships’ House has seen in recent years, on training in the family justice system to cover a

“cultural change programme to introduce and embed reforms”.

It then goes through a whole string of items which I will not mention, but it specifically mentions the problems of parental alienation.

Prior to that report, it was very difficult to get the family courts even to accept that there was such a thing as parental alienation—the noble Lord, Lord Ponsonby, has nodded at me. The Domestic Abuse Act 2021 certainly made some improvements, but unfortunately the reason for these amendments is that there are too many holes in the current system that mean that victims going through private family law proceedings can be inappropriately assessed by experts, with some inappropriately concluding that victims’ allegations, including those made by children, are evidence that the victim parent is “alienating” the other.

The victim parent often cannot get the family court to consider the previous criminal behaviour of their former partner or even a caution—I suppose that technically counts as criminal. The point is that—and we have debated this a lot in your Lordships’ House—the family court rightly prides itself on being a stand-alone court system, but in this instance the behaviour that was found through the criminal system is now replicated in the family court system; it is not everywhere but it happens. Family courts need to recognise that and take it into account.

There is recognition now of what is called the “parental alienation trap” in academic research both here and in America. Basically, it means that victims are accused of alienation. Not only does that compound the trauma from the abuse but that trauma is then used as evidence that the mother or child—and it usually is a mother—is disordered and therefore an alienator. That is a trap that you cannot get out of in a court, because whatever you do is wrong.

A further problem is that some parents who are calling their former partners disordered can now get specialist advisers who believe in parental alienation. One bit of evidence from the Victims’ Commissioner for London was a quote from a victim of the family courts:

“The therapist recommended a 90 day plan for my son to spend time with his Dad with no contact with me. She wrote in her report that there was a need to ‘sever the bond between mother and child’. The ‘experts’ then had free rein granted by the judge to force me and my son through privately paid therapy every week at £150 per hour. The therapists and social worker told me if I didn’t, they wouldn’t give me my son back. They wanted to take him away at the end of 90 days and give full custody to my ex but my ex refused as he said ‘I had learnt my lesson and he had a life and didn’t want my son all the time’. I was one of the lucky ones. I had to fight this case for over 2.5 years and it cost me a total of just under £900,000”.


People who have access to resources are using their money to manipulate the family court system even more.

It is also extraordinary that it is possible for those on bail or awaiting trial for domestic or child sexual abuse offences to have unsupervised contact with their children. Amendment 111 would prevent this. For similar reasons, victims of domestic abuse need protecting from disclosure of their personal and private medical records, as we discussed in the previous group. I will not repeat the arguments, but they are as strong here, particularly where the litigant in person will see those details in all their glory.

While we welcome the Government’s amendment to Clause 16 in the Commons to take account of Jade’s law, it does not go far enough to protect children, particularly children who have been abused by a parent—unbelievably, they retain the right to parental responsibility above the safeguarding of a child. Amendments 84 to 100 on Jade’s law also cover the issue that happened with Jane Clough, who was murdered by her ex-partner. I had the privilege through the stalking law inquiry in 2011-12 to meet Jane’s parents, John and Penny Clough. Ever since their daughter’s murder, they have campaigned tirelessly for legislation to protect victims and their children from their violent and murdering partners and ex-partners.

It is really important that these lacunae in the family court system are closed. We need to make sure that children, whom the family courts stand there to protect, are the absolute priority and that every bit of evidence from the criminal court system or other systems, through repeated litigation through the family courts, is taken into account.

[Baroness Newlove (Con)]

My Lords, I support all these amendments. As Victims’ Commissioner, I have been in contact with many victims who have experienced criminal offending and are going through the family courts. I have raised concerns about how, as I hear from victims of domestic abuse in particular, the family courts can be a highly traumatising environment. Anecdotally, from someone who has worked in family law, I hear that you have only to go into the family courts to see how private they are. You cannot even walk freely. The barristers take over and you go before the judges. It is very clinical at an emotional time.

I was pleased when this was acknowledged by the Government, which resulted in the harms panel report, as has been discussed. I was also pleased that the Government legislated through the Domestic Abuse Act, in which I was heavily involved, to prevent perpetrators of domestic abuse cross-examining their victim in family court proceedings. However, we still have issues within the family courts for victims of abuse. As has been said, parental alienation has been increasingly argued in the family courts and even on social media when you speak out about it. It is interesting that we are talking about it in this Chamber to protect those victims. I am aware of cases where it has been used by an abuser to discredit their victim in child custody hearings. I was also shocked to discover that so-called experts in these cases are not always qualified or regulated to provide such opinions, and yet weight is frequently given to the evidence in court.

As we have just heard from the noble Baroness, Lady Chakrabarti, abusers will often try to paint the abused parent as unfit in other ways, sometimes relying on medical records which detail evidence of the mental effects of trauma that they have caused. In fact, I would like to see that put down to coercive control by the abuser, rather than the victim having problems. We have to back up these claims for mental instability. It cannot be right that an abuser can go into a family court and use it as a tool of abuse. Therefore, I am wholly supportive of the measures to reduce the opportunity for an abuser to make false claims about their victim, and which seek to ensure that only qualified experts give evidence which is considered by the family courts making these difficult decisions.

I urge the Government to support Amendments 110 and 117. Although it is relatively rare, thankfully, we know that children die at the hands of an abusive parent during unsupervised contact, where abuse is a factor in the marriage breakdown. Research conducted by Women’s Aid considered the deaths of 19 children in such circumstances in a 10-year period—even one such death is too many and no children should be at risk in this way.

I urge the Government to support Amendment 111, which seeks to prohibit unsupervised contact for a parent awaiting trial, or on bail for domestic abuse, sexual violence or child abuse-related offences. The Government first proposed legislating to create Jade’s law after campaigning by the family of Jade Ward, who was killed by her former partner. This law seeks to, in effect, remove the parental rights of someone who kills their child’s other parent—a move I welcome. However, it does raise concerns about what it means for women who kill an abusive partner. Are we really saying that they should automatically lose their parental rights, as well as being imprisoned? I am in favour of measures which seek to mitigate the effect of Jade’s law in such circumstances being included in legislation. I therefore ask the Government to support Amendment 89.

[Baroness Fox of Buckley (Non-Afl)]

My Lords, I rise with some trepidation, but also with an open mind because I want some clarity on one or two of the amendments. In general, the group of amendments we are discussing seem eminently sensible in terms of safe- guarding, but I seek some clarification. Perhaps the noble Baroness, Lady Chakrabarti, can give me some help, because her explanation was very well made, detailed and useful, and explained the two different groups.

My concern is specifically with Amendment 82, which says, in effect, that anyone who is a victim of criminal conduct within Section 1

“cannot be considered by the family court as a potential perpetrator of parental alienation”.

It seems an extraordinary thing to put into law. To say that somebody can never be considered by the family court to be a potential perpetrator of anything would seem to go against the spirit of open inquiry; for example, the possibility that even if one is a victim, one might well indulge in something unsavoury.

In the previous group, we heard a huge amount about the damage that can be caused by false allegations. We must always consider the possibility that false allegations are used to alienate one parent against another; this has become known as “parental alienation”. I am rather sympathetic to the concern raised by the noble Baroness, Lady Chakrabarti, about medicalisation —I particularly do not like quack medicalisation—and I am glad to hear that many noble Lords are worried about the fact that so many people who call themselves experts are not necessarily experts, which is something I have been arguing for quite some time across a range of issues, so all that is good.

None the less, Amendment 82 uses the term “parental alienation”, and I want to know how this amendment will help, because if anyone is using, for example, falsifications that are aimed at removing one parent from a child’s life, even if that parent was previously guilty of a crime, we have to be careful, do we not?

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Wednesday 7th February 2024 Lords Chamber

[Lord Sandhurst (Con)]

My Lords, I will speak briefly to Amendment 112. My noble and learned friend’s proposal is an excellent one and I urge the Government to address it promptly and seriously.

Companies and persons convicted of matters affecting those overseas, particularly overseas companies and the countries themselves, should be liable to compensation. It is important that it does not just feed more corruption, but the concept is plainly right. It will put this country in a good place in the world and show leadership on a really important topic, because there is far too much corruption around the world and too many countries turn a blind eye to it.

I urge the Government to take this amendment very seriously. I hope they will have come up with a concrete proposal to endorse it by Report. I commend it to the Committee.

[Baroness Newlove (Con)]

My Lords, I support the probing amendment from the noble Baroness, Lady Brinton, which is an opportunity for the Government to look at court order compensation.

The compensation for victims when they leave a court is not the amount they receive and it takes many years. I will not repeat what the noble Baroness has said—it is on my sheet as well—but, for the victims I meet, compensation causes further problems and trauma. It gets worse if victims apply for criminal injuries compensation, because the court order compensation is deducted from any award that is made. This is fine where the court order compensation is paid, but, if not, the victim is left worse off as a result. I agree that we should look at how the Netherlands pays up front.

I know that there is no money tree but, to make it smooth for victims, instead of being for the offender to hide once again and use as a tool in financial cases for coercive control, I hope the Government will review this court order compensation scheme. I know from speaking to judges that they know that, when they award this, the offender will pay it in dribs and drabs. Now is the time for a good review of this.

[Lord Marks of Henley-on-Thames (LD)]

My Lords, I will briefly address both amendments.

On the amendment from the noble and learned Lord, Lord Garnier, supported by the noble Lord, Lord Sandhurst, I completely agree with the need for a review and the points made by the noble and learned Lord. His speech dealt largely with corruption, but the amendment deals with bribery and money laundering, which gives rise to significant hardship in countries where it can bite. The weakness of our system is that there is no real provision for proper compensation or properly assessing compensation—even in domestic cases, let alone international ones—where there is a conviction but the degree of loss has not been properly investigated. Noble Lords will no doubt have a great deal of sympathy with the noble and learned Lord, who was allowed to address the judge out of consideration and kindness but had his submissions rejected because there was no legal standing.

--- Later in debate ---

[Baroness Newlove (Con)]

My Lords, I have noticed the time as well, and the points that I was going to raise have already been made. I will talk about how it feels, as a victim in a murder trial, to hear, after sentencing, all these professionals say that the offenders, who have been found guilty and sentenced, will now appeal their convictions and sentences. But nothing goes in, and the clock is ticking.

When we are looking at extending times and providing information, we are talking about an area that we all know about to a degree, but the victim does not understand unduly lenient sentencing. It is actually the media that leads the way. I think we need to look at this again. We now have flexible working hours, so who is going to pick up the inbox if nobody is in until the next day? We need to be more creative in how we do this. To tell the victim, such as Tracey Hanson, that they are out of time is not a fair and level playing field. If the offender has a legal advocate to do all the paperwork, and does not have to lift a finger, maybe we need a legal advocate to help the victim understand. We can say that people should go on the website and read this, that and the other, but they are traumatised and still trying to get their heads around what they have just listened to in court.

[Baroness Thornton (Lab)]

My Lords, I apologise for the previous explosion from my phone—I was just making sure that you are all paying attention.

This is one of those groups—we have already had a couple of such occasions during this Committee—where you look at it and think, goodness me, why is that not happening already? Why is that not being done, when it is so obvious that it should happen? Like in many of the other cases, it comes down to the question of whose responsibility it is to make sure that the victim is properly informed, and their family properly supported, to know what is going on. It would be great if the Minister could tell us what the answer to that question is, as it is kind of at the heart of everything we have been discussing so far. I look forward to hearing the answer.

--- Later in debate ---

In June 2033, Chloe and Liam’s parents watched, after six agonising years following their children’s death, as they were registered by a stranger. I think that is not acceptable, and that is the situation that this amendment seeks to change. I think it is not a very big change, myself, but I think it is something that the Government need to do for those families who want to be involved in the registration of the death of the victims of a major incident. I beg to move.

[Baroness Newlove (Con)]

My Lords, I support this amendment. The Manchester Arena terror atrocity in 2017 chilled every parent in the country. When you watch your children head off to a concert or a party, excited and happy, you are never at ease until they are safely home. I have met many victims from this concert, and I have to say that it saddens me every time I hear about it. What happened that night is every parent’s worst nightmare and our hearts go out to them. We can only imagine their grief, which is still there today, and it is a loss from which they will never recover.

All of us in this Committee will want to be sure that these parents have all the support they need—this is what the Bill is all about. It is therefore deeply upsetting to hear that, after these parents sat through what must have been a harrowing public inquiry, they were then told that the registration of their children’s deaths would be done not by them but by a local authority official. This is bureaucracy at its most cold. The treatment of bereaved families by the state will always have a profound impact on their recovery. For those parents, being able to register their children’s death was, for them, an important step in their grieving process and it should be their right, as the parents, to have that facility.

It would appear that under the Home Office’s Births and Deaths Registration Act 1953 and the Ministry of Justice’s Coroners and Justice Act 2009, it is standard practice for a registrar to register deaths involving an inquest or inquiry. I understand that, if a person dies in usual circumstances, such as due to a health condition, a close relative can personally register their death. I did that in September for my mother, so I know that it is important. However, I am told that if they die in a major incident, it falls to the registrar. I also acknowledge that not all relatives want to register the death of a loved one, as in most cases, an interim death certificate is given soon after the incident for funeral arrangements —something I know about personally as well—but I want to see families being given a choice.

Having been to see so many Ministers is an insult: not just that they have been told “Yes, yes, yes” and then something else has been done, but every time they speak to a different Minister, it drains them. That they are having to explain, as parents who have lost children in the most horrendous way, beggars belief. What I am asking the Government and the Minister—all that is being asked for in this amendment—is that they be given that choice: that an extra space be found in the toolbar for the certificate, so that when a close family member wishes to be noted on the certificate, this can be achieved, without interfering with the coroner’s findings.

I understand that, sadly, it is too late for the victims of the Manchester Arena bombing, but I feel sure it will bring some solace to them that they have achieved something for future victims and can actually say “Goodnight” to the children they have lost.

[Lord Marks of Henley-on-Thames (LD)]

My Lords, I wish briefly to add my support to this amendment. It seems to me that there is no good reason why the amendment should not be passed. We have heard from the noble Baronesses, Lady Newlove and Lady Thornton, about the emotional effect of suffering deaths of relatives in major incidents. It is quite clear that the emotional impact is severe. It is also quite clear that some alleviation, some relief, may be found in the process of registering the death. Why on earth should a relative not be able to register the death if they so choose? For that reason, I can see no reason to resist this amendment.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Tuesday 13th February 2024 Lords Chamber

Can the Minister say exactly why the Bill does not currently propose that the advocate would formally take the views of the victims on board and pass them up to the Secretary of State? That would help us to understand, in the context of the debates on the previous two groups, the whole role of the standing advocate, where the victims stand and how their voices are heard.

[Baroness Newlove (Con)]

My Lords, I have been happy to sit and listen as we went through the rest of the Bill, but I totally support these amendments. To not have to listen to the victim’s voice beggars belief. The whole point of having an advocate for a major incident is so that the views can be heard. I agree that, by not asking the victim’s point of view, this feels very much like lip service and an insult to the victims who are going through a horrific trauma. Are we not going to learn anything from Hillsborough, Grenfell and the Manchester Arena? This will even add fuel to the fire. I totally agree with everything that has been said. It is very important that the voices of victims are heard, right through this, when reporting to the Secretary of State.

[Lord Wills (Lab)]

My Lords, I rise briefly—the Minister will be relieved to hear—to support these amendments. What is important about them is that they would put on a statutory basis that the views of the victims will be communicated to the Secretary of State. As I have already said at some length, we need to do more and give more teeth to the powers of the independent public advocate, but this is a good step forward. I hope that the Government can accept these amendments, which really are not contentious.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Committee stage
Monday 26th February 2024 Lords Chamber

[Baroness Royall of Blaisdon (Lab)]

My Lords, I support Amendments 148A and 148B. I am late to participate in this Bill, for which I apologise, but, as has been said, I am not late to debates on the insidious crime of stalking—a gateway to rape, serious harm and murder in slow motion. I have read the excellent exchanges on earlier amendments to this Bill on stalking.

Stalkers must be put before the courts, and sentences must reflect the seriousness of the crime. When stalkers are released from prison, given the nature of their obsessive and fixated behaviour, stringent measures must be placed on them to close down all opportunities to reoffend. As part of this, they must be automatically managed by MAPPA and included on ViSOR, soon to be MAPPS, so that their information can be shared and accessed nationally.

In the past I have often cited the horrific case of Zoe Dronfield. Jason Smith almost succeeded in murdering her in her home in 2014. He is up again before the Parole Board for release this year. Zoe is terrified for herself and her children. Smith was not rehabilitated 10 years prior to her attack after the horrific abuse of an ex who was a serving West Midlands police officer. He went on to abuse other women until he targeted Zoe. Currently, Zoe knows very little about the release plan. Smith has never admitted trying to kill Zoe, so how can he be deemed safe for release? She does not know whether she is marked at high risk, whether he is still vengeful towards her or whether he will be tagged. No measures have been put in place for her, and she feels like a sitting duck.

How can this be right? He must be added to ViSOR and managed by MAPPA, and every opportunity for his reoffending against Zoe, her children and future women must be closed down. Many stalkers change their name by deed poll. He must not be allowed to do that either. Positive obligations must be placed on him, including not to change his name. I would be grateful for an assurance from the Minister that this case will be looked at so that Zoe does not have to live in fear.

In January there were two horrific cases of stalking by two vengeful men. Thirty year-old Bryce Hodgson was shot by armed officers in Southwark after he broke into the intended victim’s home. He was armed with crossbows, a knife, a hatchet and a sword and was wearing body armour. There was no doubt that he was there to kill the victim, and most likely others if they got in his way—people who might have been trying to protect her. He had already threatened the police. As soon as I heard about this case, I wondered about his background. No one wakes up one day and starts behaving like this in the third decade of life. From everything I have learned about male violence towards women and children, I believed that he would have a history.

Sure enough, it came to light that he was a convicted stalker. He had been convicted of stalking a woman last June and was subject to a five-year restraining order. Croydon Magistrates’ Court heard last year how Hodgson had entered the victim’s bedroom without consent, sent text messages demanding that she open her door to him and described his vivid sexual fantasies to her. He pleaded guilty, but was spared a custodial sentence with a 16-week suspended prison sentence; he was ordered to undergo 12 months of supervision and carry out 120 hours of community service.

He was the most dangerous type of stalker—a predatory stalker with sexual fantasies that he was acting on when he broke into the victim’s bedroom. He was one of the rare few who are arrested and charged but, rather than put him before the court for a Section 4A stalking offence for putting the victim in fear of her life, and despite his being one of the most dangerous types of stalker, the CPS put him before a magistrates’ court on a Section 2A stalking charge. Notwithstanding the wrong charge, he clearly should have been put on a register.

In another case, on 31 January a woman and her two children were attacked by Abdul Ezedi near Clapham Common. He threw a corrosive alkaline substance at the woman, who we now know was in a relationship with the suspect. She was there with her daughters; she suffered what are likely to be life-changing injuries. Five police officers were injured as they responded, as were four members of the public. This attack was targeted, pre-planned and premeditated. Ezedi stalked the victim and intended to cause her maximum distress, pain and suffering when he threw that corrosive substance at her and her two girls. He then picked up the three year-old girl and tried to kill her.

There is always a history. In 2018, Ezedi was convicted of one charge of sexual assault and one of exposure, before being granted asylum in 2020. He received a nine-week jail term, suspended for two years, for this sexual assault and, for the exposure, 36-weeks’ imprisonment to be served consecutively—which was also suspended for two years. Why was he not included on ViSOR? This has been repeatedly raised following countless horrific murders, including those of Jane Clough, Shana Grice, Hollie Gazzard, Alice Ruggles, Janet Scott, Laura Mortimer and her 11 year-old daughter Ella Dalby, and Cheryl Gabriel-Hooper, whose 14 year-old daughter was present when Andrew Hooper shot her mother dead. Hooper had a history of abusing and stalking his ex; he broke into her house in the middle of the night wearing gloves and armed with a knife. He pleaded guilty to affray and received a suspended sentence—this was stalking. Cheryl also reported him to the police for coercively controlling and stalking her and her daughter. The abuse escalated when she finally left him for good.

Separation is the highest risk time for a woman fleeing a coercive controller and stalker. We know from research and analysis of domestic homicides that if a stalker makes a threat—which Hooper did—one in two stalkers acts on that threat; that is 50%. These are the most dangerous of perpetrators, and yet his violent history was not joined up by the police. He should have been on a register, which would mean that they had to check on the perpetrator’s history.

Laura Mortimer and her 11 year-old daughter, Ella Dalby, were stabbed to death in my home city of Gloucester, on 28 May 2018, by Christopher Boon. He had a history of assaulting a previous partner and her mother, in front of two children. He received a suspended sentence for this very serious offence. Boon was a fantasist who was £28,000 in debt, and he coerced Laura into putting her income into his bank account. She reported him to the police. She was too scared to pursue a prosecution but she did ask about his history, using Clare’s law. She was told that it could not be shared, and she was sent away. Days before the murders, Laura learnt that Boon was cheating on her and she told him to leave the house. He escalated his behaviour and stabbed Laura 18 times and her 11 year-old daughter 24 times. Women are not told about these dangerous and violent men’s histories even when they report serious violence and abuse at their hands.

A new database, MAPPS, is being developed, which will replace ViSOR, and we have MAPPA, the public protection panels which police, prison and probation officers, and other agencies attend. Stalkers must be proactively identified, assessed and managed by MAPPA. Stalking experts must attend MAPPA meetings to ensure that these dangerous men are diagnosed, assessed and managed. The same tactics must be applied to serial and dangerous domestic violence perpetrators and stalkers as to organised criminals and sex offenders. Early identification, assessment and management are vital to cut off opportunities for them to cause harm, and to ensure that they face the consequences of their actions.

Currently, the law relies on victims to report the individual crimes, and the police do not flag and tag serial and high-risk perpetrators. Instead, they focus on the victims—and this does not happen with any other crime. Police must index and share information with victims about serial abusers. Each police force must proactively identify 10 to 20 serial and dangerous domestic abusers, ensure that their information is included on the local police intelligence database, and refer cases to MAPPA. Convicted stalkers must be placed on ViSOR. The postcode lottery mentioned by the noble Lord, Lord Russell, must end.

I hope the Minister does not refer to guidance, which is so often a response to questions about stalking. I hope we are not told that more lessons need to be learned; too many women have been murdered. We know what needs to be done. We do not need guidance, we need action.

The extraordinary Laura Richards, who has done more than anyone else in the world to try to protect women and their children from stalkers, started a petition to include serial domestic abusers and stalkers on ViSOR and be managed by MAPPA. Some 274,698 people have now signed this petition, including victims, bereaved families and professionals. I ask the Minister: when will the Government act?

[Baroness Newlove (Con)]

My Lords, I support these amendments, and I am so glad that the noble Baroness, Lady Royall, is back where she belongs, speaking on a topic that she is so passionate about.

Laura Richards has been mentioned by many speakers, and social media has a good way of reacting: I have her on Instagram as we are speaking, to give me some pointers, even though she is in California. Laura Richards is the expert on all this, and her patience to fight for victims over the years is commendable. She said she knows there is going to be change and she keeps doing it for victims—I admire this lady.

In the year ending March 2022, only 1.4% of reports to police about stalking ended with the stalker being convicted. That says a lot about how seriously stalking is taken by the very agencies that are supposed to protect victims. Most stalkers never see the inside of a prison cell; instead, they receive fines or community or suspended sentences, as has previously been spoken about. Really, for me, it is about listening to the human side of all these cases, and that is what we must never forget. It is not just about lessons learned or guidance. These are not items we pick up from supermarket shelves; these are human lives—people who have been brutally murdered, after several years of absolute hell, by someone who has done it on more than one occasion.

I really want to understand why the Government will not look at this register seriously. I spoke in the Domestic Abuse Bill when that came through. This has to be the end of it all. Instead of guidance, we must have proper risk management of stalkers and domestic abusers because, at the moment, it is virtually non-existent for convicted, or unconvicted, men who pose such a huge risk to women and children—now more than ever, we need to make sure that they feel safe and listened to. These are psychopathic people who do horrendous crimes to humans, and families have to pick up the pieces.

I am concerned about Zoe Dronfield, and I have picked up on certain things that my friend, the noble Baroness, Lady Royall, has mentioned. I will take that offline, because I sympathise with not having any control. As somebody who is still going through the criminal justice and parole system, I am very interested in the next stage of the Bill, which is about parole, and what it does and does not do. The victim has no control, or right to know what the offender is doing. We cannot find out what is going on, but the offender knows exactly where the victim is, because of exclusion zones and everything else. I do not speak for anyone else but as a victim who is watching out, for my three daughters, for offenders who are going to be released. When we are talking about stalking laws, this is important, because having no control more or less means that the victim has to shape their life around safety, whereas the system should protect victims more than ever.

[Lord Roborough (Con)]

My Lords, I thank the noble Baroness, Lady Thornton, for her amendment relating to Multi Agency Public Protection Arrangements, and all noble Lords who have contributed to this heartfelt debate. These are horrific offences, taken with the utmost gravity by the Government.

Amendment 148A seeks to include relevant domestic abuse and stalking perpetrators on licence within the remit of management under Multi Agency Public Protection Arrangements—MAPPA. That would create a legal requirement on the police and the Prison and Probation Service to assess and manage the risks posed by individuals whose offending has taken place in the context of domestic abuse or stalking, and who either have more than one conviction of this nature or are assessed as posing a high risk of serious harm.

Amendment 148B seeks to make amendments to the Sexual Offences Act 2003, imposing on domestic abuse and stalking offenders the same requirements that apply to registered sex offenders. This would require the offender to report personal information to the police, including where they are living, their bank account details and passport details.

The Government agree that robust management of perpetrators of domestic abuse and stalking is crucial to help keep the public safe. We completely agree with the spirit of these amendments; however, we believe the objectives can already be met through current provision and policy.

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[Baroness Newlove (Con)]

My Lords, this amendment is important. As someone who knows first-hand what it is like to gather information and then find out that the Home Office wants to gather information about red flags, I have to say it is amazing that all that information is shared for the Home Secretary to look at on a murder case.

I agree with the passionate assertion by the noble Lord, Lord Coaker, that data sharing is important. In a domestic homicide review, the families already know the information and have complained about it, but the Government have to wait for this review to come out with “lessons learned”. That is further insulting to the victims’ families and indeed to the victims, and it beggars belief that we have not moved on.

I want to tell my noble friend about data sharing. I attended a MARAC a few years ago as Victims’ Commissioner—not every MARAC is fantastic, I have to say—and what concerned me was that when a police officer gave evidence that the prisoner had been released, his offender manager, who was at that same table, was concerned because the last thing she knew was that he was still meant to be in prison. She had to leave the room to double-check, because he should not have been released. Unfortunately, I did not manage to find out the result, but the police and offender management had to try to establish whether the prisoner had even been released. That shows how important it is for data to be shared for the protection of victims. People need to understand what can be shared so they can find out whether a prisoner is even in their cell.

[Lord Roborough (Con)]

My Lords, I thank the noble Lord, Lord Ponsonby, for his amendment regarding the Multi Agency Public Protection System, MAPPS. I understand that the debate has not really been very much to do with MAPPS, but I will first address the amendment, which does address it. Amendment 148C would place a duty on the Secretary of State to publish a report on progress of the development of MAPPS for prisoners subject to notification requirements and licence conditions under the Victims and Prisoners Act 2024, within 12 months of Royal Assent.

It may be helpful if I provide some explanation of MAPPS. This will answer some of those questions, but I have better answers at the end. MAPPS is a Home Office IT project, currently jointly funded with the Ministry of Justice, to enable the improved management of dangerous offenders, including violent and sex offenders, under Multi Agency Public Protection Arrangements, or MAPPA. It is intended to replace the current case management system, the ViSOR database, which has been the main IT tool used by the police, probation and prison services since 2005.

The current database, ViSOR, while stable, is now almost 20 years old. The Home Office and the Ministry of Justice began work on MAPPS in 2020 to enable criminal justice agencies to share information in real time and improve their risk assessments and the management of all MAPPA nominals. That can include domestic abuse perpetrators and stalkers, as referenced in Amendments 148A and 148B.

I am sure we all agree that it is essential that police and other MAPPA agencies have the tools they need to manage the risk posed by serious offenders, and MAPPS will do just that. The new functionality will include greater capacity; a more intuitive system with push notifications; and increased mobility. MAPPS, as a new and modern system, will be more responsive to agency needs, and adaptable to any new notification requirements.

As noble Lords would expect for a project so important to public safety, we are being diligent in our approach to MAPPS development. MAPPS is a custom product, being built to meet the bespoke needs of police, prison and probation officers as well as other MAPPA authorities. While third-party contractors are used, given other discussions on the Bill, I am sure that noble Lords will want to note that Fujitsu is not involved in MAPPS development and never has been.

We welcome the interest in the MAPPS programme and, while the work is ongoing, the Government will of course further update Parliament on its development and implementation. Given that MAPPS is already being designed specifically to meet the needs of those agencies involved in the management of all MAPPA offenders, in conjunction with those very agencies, I do not consider that the proposed report would say anything more than has already been mentioned, and it is therefore unnecessary.

I turn to the debate that we have had in Committee. MAPPA deals only with convicted offenders under four categories, but much of the debate has been about information sharing in a way that is not consistent with that use of it. In answer to numerous noble Lords—the noble Lords, Lord Coaker, Lord Ponsonby and Lord Russell of Liverpool, and the noble Baronesses, Lady Newlove and Lady Brinton—on data sharing, the PCSC Act put beyond doubt the authority of agencies to share relevant information for the purposes of assessing and managing an offender’s risk, and to enable agencies and individuals who do not have a duty to co-operate to share information where they can contribute to the assessment and management of an offender’s risk. These measures clarified existing arrangements and will ensure that agencies understand how any sharing of information for the purposes of MAPPA management interacts with the obligations contained in the data protection legislation.

In answer to the noble Baroness, Lady Brinton, we are bringing coercive individuals under the management of MAPPA but it is potentially under the lower categories 2 and 3, as I mentioned in the previous debate. There have been numerous questions. I am sure I have not answered them all and I will write to noble Lords.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Report stage
Tuesday 16th April 2024 Lords Chamber

[Baroness Butler-Sloss (CB)]

My Lords, I have put my name to Amendment 2 and would have liked to put my name to Amendment 8. I do not need to say much about Amendment 2 because it has been extremely well explained by the noble Lord, Lord Russell, and the noble Baroness, Lady Finlay of Llandaff. I support everything they have said.

The noble Lord, Lord Ponsonby, has not yet spoken to Amendment 8, but a very good example of this, and of slavery, is children who are called “county lines”. We regularly get situations around the country of children, largely in housing estates and often from families with very little money, who become carriers of drugs. Because the cities and big towns are inundated with drugs, they carry them, for money, to small towns and villages. Only relatively recently has the National Crime Agency appreciated that these are children who are exploited and, very often, victims of modern slavery, rather than children who are committing offences and to be put before the magistrates’ court, as the noble Lord, Lord Ponsonby, will understand very well. Of course, county lines is not the only situation in which children are exploited. This is a worthy point to make and I very much support it.

[Baroness Newlove (Con)]

My Lords, I thank all noble colleagues and friends around the House who have spoken about such an important area: victims murdered abroad. I also thank my noble and learned friend the Minister and his officials for meeting me and other Peers, as was highlighted, to discuss this amendment and how we might find a way forward. I am grateful to the officials who have worked with my office to see whether there is scope for compromise.

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In conclusion, on Amendment 7 in the name of the noble Baroness, Lady Brinton, she said that family members may well be victims themselves. I listened to what she said and I understand that the Minister will acknowledge the issue but not concede on it. However, I agree with her that this issue may well come back. I understand that it is difficult to try to quantify this, so in a sense I am sympathetic to the Minister and to the noble Baroness—but there we go. However, as far as this group is concerned, in due course I will be testing the opinion of the House.

[Baroness Newlove (Con)]

My Lords, apologies; I have a migraine and I think the medication has messed with my head. I meant to talk also to Amendments 3 and 6.

Although, again, I appreciate all the informal meetings and the meetings with my office, I still wish to make a point about the impact of anti-social behaviour. It is generally accepted that victims of persistent anti-social behaviour can suffer enormous anguish and harm. Indeed, that is the rhetoric that we hear, but people really do not grasp and do not see what is underneath. I say this because I have met many victims who are unable, sadly, to live in their own home: parents who tell me their teenage children have had to leave the family home sooner than otherwise to escape distress, and grandparents who are no longer able to look after grandchildren in their own home as they fear for their well-being. This is first hand from the very people who suffer on a daily basis. The intolerable strain this behaviour can have on personal relationships, the adverse effect it can have on children’s behaviour in school, the terrible difficulties for adults coping with this stress while holding down employment—all this is due to the trauma caused by persistent anti-social behaviour.

One of the recurring messages I hear from these victims is that they feel they are going through this nightmare entirely alone. All too often, police officers, housing officers and local government officials who are dealing with their complaints fail to recognise the level of harm being caused. In many cases, these officials even fail to acknowledge that the victims are being wronged. Some police officers are all too quick to tell the victim that it must be six of one and half a dozen of the other, no doubt in an attempt to avoid investigating the complaints. Let me tell noble Lords that that statement can have a devastating effect on the victim.

Yet, as was acknowledged by the Minister and officials when we met last week, the vast majority of these victims are victims of crime. As such, under the victims’ code, they are entitled to receive support from victims’ services. Yet I know that all too often, victims are not advised of this, nor is any referral made. Why not? Because the police do not want to tackle the issue through criminal action against the perpetrators. A victim’s entitlement to support does not depend on a decision by a police officer on what action, if any, they plan to take against the perpetrators. Once the action of the perpetrator reaches the criminal threshold, the victims’ code entitlements are automatically activated.

The amendment tabled by the noble Lord, Lord Russell, seeks to plug this gap. I recognise that there are many other ways in which we can achieve this objective. It is hugely reassuring that this amendment has prompted a discussion between Ministers and officials in the MoJ and the Home Office. I look forward to hearing my noble friend the Minister’s response to these discussions and hope that the measures which he sets out today provide reassurance, not only to this House but to the many victims of anti-social behaviour across this country, who have suffered alone and are sitting in silence as we speak about this behaviour today.

[Lord Bellamy (Con)]

My Lords, I thank all noble Lords who have contributed to this part of the debate, where we are discussing extending the definition of “victim” and providing mechanisms for dealing with four different areas: anti-social behaviour; child criminal exploitation; victims abroad; and carers of victims of serious sexual and violent crime. I thank noble Lords for their thanks and reciprocate to everyone in the House, on all sides, who has collaborated with the Government generally on trying to move this Bill forward.

It is not, as the noble Lord, Lord Ponsonby, said, that the Government lack sympathy for the various points that have been made—quite the contrary. For various reasons, some technical, some substantive, the Government do not feel that the statutory amendments in this group are the right way to go in changing the statute, as distinct from other means of addressing the issue.

I will deal first with anti-social behaviour, and pick up some of the most moving remarks that the noble Baroness, Lady Newlove, has just made, The Government have listened very carefully to these concerns. The impact of persistent anti-social behaviour, and the need to deal with it, is very firmly on the Government’s radar. However, the first point to make is that which the noble Baroness has just made: almost all cases of persistent anti-social behaviour of the kind that are causing real damage are already criminal conduct. In a most moving letter to me of 4 April, the noble Baroness, Lady Newlove, made exactly the same point, saying that this is already a crime, and so people are already entitled to the protection and services available under the code. The question is how we do this in practice. How do we join the dots, if I may put it like that, and overcome the widespread fallacy that because the police have not done anything one is no longer a victim? The police not having done anything does not mean that victim services should not be available. That is the practical problem that we are facing.

At the moment, the Government are not persuaded that this amendment would solve the practical problem. It has one significant disadvantage—possibly an inadvertent disadvantage—in that it would extend the code to non-criminal behaviour that falls within the context of anti-social behaviour. With cases of loud music and so forth, which really is a nuisance, such lesser kinds of anti-social behaviour would benefit from the victims’ code. In the Government’s view, that is not a good or desirable result, because it would mean extending victim services, which are already very stretched, away from the really serious problems and difficulties that victims are facing to lower levels of anti-social behaviour. That is perhaps an unintended consequence but not one that the Government particularly want to encourage via this amendment. Therefore, the amendment is too widely drawn.

To step back, rather than going down the route of this amendment the Government propose, in line with other improvements to the code in other areas, to update the anti-social guidance where necessary to ensure that, when a crime is identified, victims are informed of their entitlements under the victims’ code. The Government’s intention is to explore and consult on how best to make clear in the new victims’ code that its entitlements apply to persistent anti-social behaviour where the criminal threshold is met and that police are required to refer people to support services regardless of whether there is sufficient evidence to charge or whether they are going to pursue any particular action. If we get the code right on this point, it will help victims and service providers to recognise that failing to refer these victims to support services could be a breach of the new duty—which we will discuss in the next group—to act in accordance with the code.

On top of that, the code’s compliance mechanisms, at Clauses 6 to 11, will shine a light where non-compliance issues are found to be systemic. That will enable robust additional tools and steps to be brought to bear when agencies fall short. As we will explain in the next session, the Victims’ Commissioner will play a very central role in overseeing this new code, and be consulted on all its aspects and on ensuring that we join the dots and that this problem finally is tackled.

In addition, the Criminal Justice Bill, currently making its way through the other place, particularly in Clause 81, addresses some of the existing concerns and processes to tackle, among other things, persistent anti-social behaviour, including promoting awareness of the review process and setting out more consistently what local policing bodies have to do, so that victims can expect a more consistent service.

Rather than going down one particular way of dealing with this problem, which is the subject in the amendment, and which may have unintended and too wide consequences, the Government’s position is to tackle this through the code. We will continue, of course, to engage with the Victims’ Commissioner and seek her views on our work in this area. She is particularly well placed to help the code, the Government, the local police forces and so forth develop proper mechanisms for joining up these dots.

There are parts of the country where this is working quite well, so let us not throw the baby out with the bathwater. Because of the way in which the assessments will be made, and because of the oversight that is envisaged in the structure of the Bill, there will be ways of bringing the less well-performing police forces and local services up to the level of those that do it properly. That will ensure that victims know how to access these services.

Let us not forget that there is a wider anti-social behaviour action plan, which goes hand in hand with this. There has been £160 million of new funding to tackle anti-social behaviour. With these various routes and approaches, and determination to tackle the area, that is the Government’s position. We respectfully suggest that it is a more positive, sensible, broadly based and effective way of doing it than this amendment, well-intentioned though it is. That is the Government’s position on anti-social behaviour.

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I agree entirely with the amendment from the noble Baroness, Lady Chakrabarti, in principle and in spirit. I am not sure the Government will accede to it, but I hope there will be a cumulative force of arguing for the code being much better understood and to have much more substance and muscle than it has been demonstrated to have over the many years that it has been in place. It needs to be improved.

[Baroness Newlove (Con)]

My Lords, I am grateful to my noble and learned friend the Minister for all the conversations and meetings we have had with his officials and other Peers. In Committee I expressed my concerns about provisions in the Bill, so I am speaking in support of Amendments 46 and 47 but, having listened to the Minister, I am delighted that we have resolved this issue.

The provisions in the Bill relating to delivering code compliance are important because they must be strong enough to give effect to the level of change that we require. I have always maintained that the success of this Bill will depend on whether future victims receive their code entitlements. I am delighted that the Government have listened to our concerns and reviewed their proposals. The government amendments tabled last week are an important step in the right direction. Statutory non-compliance notices, coupled with statutory changes to ensure that future Victims’ Commissioners are able to provide rigorous scrutiny of compliance data, are important and I welcome them.

Naturally, I want to see the Government go further. It is important that details on how the Government’s compliance regime will operate are set out clearly in statutory guidance. I also want to see trigger points for non-compliance enforcement to be set out clearly. I am delighted that there will be transparency as the minutes of the task force meeting will be made public.

Of course, setting out a compliance regime is one thing but making it happen is another. I do not underestimate the challenges in building a dataset that provides us with a comprehensive understanding of exactly what is happening and what is not. Importantly, we also need to understand how well services and entitlements are being delivered. While these provisions are a step in the right direction, we still have a long way to go before we can say that all victims are getting the support they deserve.

We must not confine ourselves to compliance monitoring. We need to tackle the culture of our criminal justice system when it comes to victims. Earlier the Minister referred to training, which certainly has an important part to play, but we need to go further to understand why the victims’ code is of secondary importance in the eyes of so many practitioners.

Defendants have statutory rights; victims do not. The victims’ code was described to me by a government lawyer as “persuasive guidance”, but at times I, along with many victims, would question just how persuasive it actually is. I make no secret of the fact that I would like to see victims’ rights elevated to statutory rights as proposed by the noble Baroness, Lady Chakrabarti, in Amendment 23. I also support Amendment 16 from the noble Baroness, Lady Gohir. It is important that every victim has a right to review when there are multiple defendants in the dock. As somebody who has personally experienced that, it is so important for the victim to have that individual right to make sure they get answers and an understanding of what is going on.

[Baroness Chakrabarti (Lab)]

My Lords, it is pretty much an understatement to say that it is a privilege to follow the noble Baroness, Lady Newlove, the Victims’ Commissioner. She and my noble friend Lady Lawrence of Clarendon are very special Members of your Lordships’ House, if I may say so, for their extraordinary superpower and ability to turn experiences that no one should have to endure into a subsequent lifetime of public service, for which I think we are all very grateful.

I will take my lead from the noble Baroness, Lady Newlove. I do not think it is a secret that my many amendments in this group were tabled with her blessing and that of the London Victims’ Commissioner, Claire Waxman. I am also grateful to a number of victims’ groups and NGOs for their support of these amendments.

This is Report, not Committee, and we have had a long day, so I do not want to trouble noble Lords for too long, but I am grateful to the Minister and his team. Petty France may have shown Marsham Street that it is possible to engage just a little—half a loaf is better than no bread. Of course, the noble and learned Lord, Lord Bellamy, and I are going to disagree about the extent to which government amendments to this part of the Bill are a huge step in the right direction, but they are a step. I thank him and his team, including those who are not in your Lordships’ Chamber. This is the way, perhaps, that we ought to try to do legislation.

The motive behind my many amendments was to try to put victims’ rights on a proper statutory footing and to make them equivalent to suspects’ and defendants’ rights. Divide and rule is a really bad thing, and for decades Governments of both persuasions have sometimes been able to be in an arms race where victims’ rights are set against defendants’ rights. As the noble Lord, Lord Heseltine, put it so eloquently yesterday at Questions, if you treat a suspect badly and delay justice, that is justice denied. The same is true for victims, and for some years now we have told victims that they have rights and a code, but those rights have been totally unenforceable and that is not fair. That false expectation has caused enormous trauma and concern.

I am grateful to the noble and learned Lord, Lord Bellamy, for moving things on just a little, but I hope that a future Government of any persuasion will go further still. I hope I am not dishonouring the noble Baroness, Lady Newlove, and letting her down in saying that. I can say thank you for what has been achieved but still be more ambitious for change.

The justice department has, I think, had the biggest cuts of any department in recent years. To deliver rights for victims takes resources and investment. Sometimes with suspects’ and defendants’ rights, you can deliver something by holding back, but when it is victims’ rights you really need to invest in the different entrances—in the staff of any criminal justice agency who will be there and so on. I am so grateful and do not want to seem churlish, because this is something, but I hope that it is the building block for further reforms so that we can have a level playing field.

Finally, I remind noble Lords that suspects’ rights came from a Conservative piece of human rights legislation: the Police and Criminal Evidence Act 1984. Given that both parties often compete for the law and order agenda—forgive me, I should say all parties—it seems odd to me, as a human rights campaigner of many years, that we would entrench and codify suspects’ and defendants’ rights in a way that we have yet to do for victims.

Victims and Prisoners Bill

Baroness Newlove Excerpts

Report stage
Tuesday 23rd April 2024 Lords Chamber

[Lord Meston (CB)]

My Lords, I will speak briefly again in relation to the provision of transcripts covered by Amendment 19. I fully understand the point and the force of the amendment and wish to emphasise a point that perhaps the noble Baroness did not. She is not, in fact, talking about transcripts of the whole trial or transcripts of sections of evidence. I could not help suspecting that the costly examples she gave were of much lengthier transcripts than transcripts of the summing-up and sentencing remarks about which she seeks to make provision under this amendment.

To that extent, the noble Baroness may well have undermined her own case, because I suspect that transcripts of the sentencing remarks and summing up are much cheaper, but I cannot give expert evidence on that. Particularly important to some victims is the transcript of the sentencing remarks, because that gives the victim, and those who may advise or support them or provide them with therapy and counselling, an appreciation of what the judge assessed to have been the culpability of the offender and the impact on the victim.

As far as it concerns the provision of a transcript of the summing up and sentencing remarks, I support this amendment. This is subject to the caveat I mentioned at an earlier stage: in the case of sexual offences the distribution of transcripts needs to be subject to safeguards, because otherwise they can and do fall into the wrong hands. From time to time, I have been asked to authorise the distribution of a transcript, and a lot of thought has to go into who can and cannot see them and what happens to them once provided. If they get into the wrong hands, it will do the victim, among others, a great disservice.

[Baroness Newlove (Con)]

My Lords, I will speak to Amendment 57. Why would I not, since it is a duty to collaborate and co-operate? We like a lot of “C”s in this Bill. I also support what has been said about transcripts. It is so important to have the sentencing remarks, so that further down the line you have the time to read them and digest them. I have some sympathy and understanding of what it feels like.

This amendment is so important to future Victims’ Commissioners. In Committee, I told noble Lords that it was time we gave the Victims’ Commissioner the tools to do the job that Parliament intended. I am not on the state pension yet, but this amendment would mark the coming of age of the role of Victims’ Commissioner. It would require criminal justice agencies listed under the victims’ code to co-operate with commissioners not as a favour or because they happen to get on with them but because they have a statutory duty to do so. This is how it should be.

When I met my noble and learned friend the Minister to discuss this amendment, he told me that commissioners had very different roles, and that the authority given to one commissioner should not automatically be given to others. I do not disagree but—I say this with the greatest respect to him—that is not why I back this amendment. All commissioners rely on the co-operation of government departments and agencies to deliver an outcome. They do not, as a rule, have executive powers invested in them. Whatever the differences in their remits, whether it be victims, domestic abuse, children or modern slavery, the underlying requirement to work collaboratively with key stakeholders remains the same. All commissioners are dependent on the co-operation of others if they are to effect change.

My office was asked to provide examples of where agencies have not co-operated in the past. We duly provided this information. I do not intend to share our examples today, but I believe they made the case for the change that we are calling for. To allay any concerns, we recognise that sometimes data might simply not be available or that there may be very good reasons for not sharing it with us. However, the reasons for withholding information are not always explained to us, and we do not always get the impression that agencies have considered whether they hold other sources of data that might be helpful as a substitute.

In conclusion, when asking my team members for other examples, I was concerned to be told that they generally do not ask for information as they know that it will not be shared with them. That cannot be right. If further Victims’ Commissioners are to be part of the solution in driving change and improvement, they need the support and co-operation of criminal justice colleagues. I await to hear what the Minister will say, but I am tempted to support the amendment if it is put to a vote.

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[Baroness Morgan of Cotes (Con)]

My Lords, I shall speak to Amendments 87A, 88A and 158, which, as the Minister has already said, discuss additional protections for victims of rape who are subject to requests for third-party material. I thank my noble friend Lady Finn, and the noble Baroness, Lady Brinton, for their support for these amendments, which I know are also supported by my noble friend Lady Newlove, the Victims’ Commissioner, and across the House as well. I am sorry that I was not able to speak to them myself in person—I am very grateful to those who did —in Committee due to a family emergency.

The Government argue that their amendment covering these issues sets out clearly in law that the police should request third-party materials only if they are necessary and proportionate to a reasonable line of inquiry. However, these amendments do no more than reinforce existing legal provisions that are already not adhered to. No additional safeguards or protections are being offered. This will do nothing to change policing culture around excessive requests because it will merely reaffirm what already exists in law rather than encouraging operational change. I listened very carefully to what the Minister had to say. Although I do not necessarily intend formally to move these amendments this evening, I am concerned to hear that the third-party material we are talking about is not going to be treated as sensitively as mobile phone data because the material we are talking about could be medical material, school information or even social services records. It may be created by a third party, but it is all sensitive data about the victim of a rape or a serious sexual assault. I think it is a mistake not to have entertained more the protections that we are talking about in these amendments.

Just last week, the Home Office published its report of a case file review of police requests for third-party material in rape cases. The findings are truly shocking, and I encourage anybody who does not believe this is an issue to read that report in full. I think we should consider the findings regarding each of the tests that the police are supposed to apply when making requests for this material. First, is it necessary? In the review of 342 third-party material requests, only 176 requests had a recorded rationale, leaving 49% of requests without an explanation for the necessity of that request. Is the request proportionate? The report found that nearly two-thirds of requests did not contain any parameters, such as a timeframe, to limit the amount of information about the victim being requested. Is the request following a reasonable line of inquiry? Nearly one-quarter of rationales given for the third-party material request were generic or not specific to the case. If the reasoning for making a third-party material request is speculative, it is unlikely to be necessary to make the request in pursuit of a line of inquiry.

We know there is a problem, but there is also a solution. As we have already heard, there is a well-developed framework within the Police, Crime, Sentencing and Courts Act 2022. That framework applies to requests for digital data held on phones, and it sets out that requests for victims’ digital data must receive the consent of victims. If consent is not received, this must not lead to the termination of the police investigation. One of the most serious aspects of this is that where the victim does not give consent, that is almost used as a reason to drop the investigation, which is devastating for the victim concerned. In that Act, there are strong safeguards offering key protections for vulnerable victims. That is what these amendments seek to do: to amend the wording in the Bill to mirror that in the Police, Crime, Sentencing and Courts Act.

Anecdotal evidence from victim advocates indicates that, since that Act was introduced, they have seen fewer requests, as well as requests being more appropriate in scope, because of that framework. I do not understand why the Government will not adopt that framework for third-party material requests. It does not make any sense to have two different regimes. Often, this material is sought in tandem. It would be better for victims, and for the police, for there to be one regime.

Victims of crime should not be forced to choose between their own privacy and their right to justice. I hope the Government will look favourably on these amendments, if not now, then in the future.

I want briefly to pay tribute to the work of my noble friend Lady Bertin for Amendments 87, 88, 89 and 94. She is absolutely right that victims and survivors of sexual violence should never have to choose between seeking justice and accessing therapy and support. I thank all those across the House who have supported her in making that case, and my noble friend the Minister for listening.

[Baroness Newlove (Con)]

My Lords, I am using IT in this speech—trying to get trendy, as my daughters tell me to do. My apologies, as I have sausage fingers with arthritis.

First, I would like to speak to Amendment 85. In April 2018, I published a report highlighting the discrepancies between the treatment of those victims whose perpetrator was serving a sentence in prison and those whose perpetrator had been detained under the Mental Health Act. I pressed the Government for change. Dame Vera Baird, who followed me, also took up the cudgels on behalf of this too-often overlooked group of victims. Our argument was that the grief and trauma caused by serious violence and sexual crime was no less if the perpetrator was in a hospital rather than a prison. They all deserve support. They all deserve to have their voices heard.

When I returned to the office last October, there remained unfinished business. Victims of patients detained in hospitals still could not submit a victim’s personal statement to the tribunal when discharge was being considered. Neither could they attend the hearing to present. I am therefore delighted that, on this occasion, the Government and my noble friend the Minister have listened and acted. I welcome the government amendment, which will ensure that, at long last, there will be parity of treatment for this group of victims. I again thank the Minister and his team for bringing this about. I feel sure that it will be welcomed across the House.

I support of Amendments 87A and 88A, which would, if adopted, increase protections for victims of rape who are subject to requests for third-party material. Before turning to those amendments, I thank the Government for their thoughtful consideration of amendments tabled in Committee by my noble friend Lady Bertin. These sought to provide additional protections for victims around notes of therapy, measures which I truly support. I am delighted that the Government have agreed to change the legal threshold for this material, and I hope that they may be persuaded to provide greater protections around other forms of third-party material.

I turn now to Amendments 87A and 88A. The Government argue that their own amendment to the Bill will stop demands for personal and private information from rape complainants but, as they stated in Committee, their clauses do nothing more than consolidate the current legal framework—a framework which has not been followed. How can things change? The Home Office report to which my noble friend Lady Morgan already referred found that, in almost a quarter of these cases, credibility was specifically cited as the reason for requesting third-party material. While credibility can sometimes form a reasonable line of inquiry in investigations, it is most often used in rape investigations. That is because, in rape cases, it is the victim who is being investigated to see if they are believable or credible, not the accused. In no other crime type is the credibility of the victim so scrutinised. Victims must be properly protected from these intrusive demands, as they have been by the Government’s measures in the PCSC Act, which successfully curbed the ambiguous practice of digital download from complainants’ phones—the digital strip-search, as it was known. The Government could, as it did there, introduce a new regime that empowers and protects victims, but instead they are merely reiterating the current framework and hoping that guidance will elicit change. It will not. The officers making the requests referred to in the Home Office report were operating under the existing framework —the same framework that the government clauses will consolidate in this Bill.

The Government point to the defendant’s right to a fair trial as the reason why Amendments 87A and 88A cannot be adopted. But there are other legal mechanisms available to the police and prosecution to obtain this material if the complainant does not agree to access, so the right to a fair trial is not impacted. Additionally, these amendments would provide consistency with the framework around digital material. This consistency is good for the police, and it is so good for the victims.

I urge support for Amendment 87A and 88A, which, along with the Government’s own measure on digital material, and now on notes of therapy, make a significant difference to the victims of this horrendous crime. I also support Amendments 77 and 78, which both seek to provide rape victims with legal advocacy when their right to privacy is engaged by the system. The Government have promised on numerous occasions to explore this option, but they have yet to do so in a meaningful way. It is being considered as a recommendation to the Government by the Law Commission, precisely because of the huge invasions of privacy that victims experience if they report a rape. I urge noble Lords to support these measures.