Victims and Prisoners Bill

Lord Russell of Liverpool Excerpts

Committee stage
Wednesday 31st January 2024 Lords Chamber

[Lord Russell of Liverpool (CB)]

My Lords, very briefly, I can only entirely agree with the noble Baroness, Lady Newlove. If something like this does not happen, what we are all asking ourselves is: will anything really change? The noble Baroness, Lady Chakrabarti, contrasted the last part of the Bill, which has more substantive legislative power that will go on to its face, with the part of the Bill we are talking about at the moment, which is largely advisory and selective. It tells people what they should do. However, it does not tell people what they must do.

Most importantly, it does not even give the Victims’ Commissioner, himself or herself, the authority to insist. Unfortunately, the noble Baroness’s predecessor did not have her tenure extended because, I gather, she was felt by certain members of the current Government to be somewhat unhelpful in her attitude and demeanour; thus her tenure was not renewed. Until the noble Baroness, Lady Newlove, was put in on an interim basis, the role of Victims’ Commissioner was vacant for a significant period. That is not good or acceptable. It speaks volumes to some people about the level of real intent of His Majesty’s Government to put their legislative money where their mouth is.

I do not think I need to say any more than that. The onus is on the Government to demonstrate that this law will have real teeth and that the code, wherever it is, needs to be complied with and understood. The track record of the past few years has resulted in these amendments being put forward. There is a loss of faith in His Majesty’s Government’s true intent to put muscle and weight behind the provisions in the code, so the onus is on them to explain, on Report if the House so chooses, why we should not insist on amendments such as these.

[Baroness Hamwee (LD)]

My Lords, to answer the noble Lord’s rhetorical question, or perhaps pre-empting it, the Justice Committee in the House of Commons said that this was

“not … strong enough to drive the necessary cultural change”.

At the heart of the Second Reading debate was the importance of compliance with the code. If the code is not statutory, compliance is that much harder to achieve. We heard from the Minister at Second Reading, and in his letter following it—for which I was grateful—about guidance proposed by the Government for where non-compliance is severe and persistent, and how the ministerial taskforce may issue a public non-compliance notification. That is much too convoluted. One can see that it would take very serious non-compliance—something very dramatic—for such a non-compliance notification to be issued. I am sure it would be regarded as a very extreme step. We should not have to get to that point. It should be the norm and understood by the affected stakeholders—I hate that word—that they must comply.

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[Baroness Newlove (Con)]

My Lords, the role of the commissioner is to review the operation of the victims’ code. The 2004 Act, which introduced the code, also created the post of a Victims’ Commissioner. It was the clear intention of the Government and Parliament that an independent Victims’ Commissioner should be able to champion the needs of victims and challenge the Government when code entitlements were not being complied with. Given the concerns many of us have about code compliance, the importance of the commissioner role cannot be overstated.

Since 2004, there have been just three Victims’ Commissioners: the noble Baroness, Lady Casey; Dame Vera Baird; and me. We have all come to the post through very different journeys, but, as those of your Lordships who know the three of us will testify, we have one attribute in common: we are, shall we say, a feisty bunch. However, I have to tell your Lordships, and I feel sure that my erstwhile fellow commissioners would agree, that there are times when being feisty is simply not enough.

Twenty years after the role was created, the time has come to give future Victims’ Commissioners the tools to do the job Parliament intended. This means that, when the commissioner makes recommendations, the Government and agencies take the trouble to consider them and respond. In my experience, this rarely happens. I therefore welcome the provisions in the Bill to make this a statutory requirement.

However, we need to go further. A basic requirement should be that the Victims’ Commissioner is consulted when the Government amend the code or issue statutory guidance in relation to it. Yes, the Government do consult me, but as a favour, not as a statutory duty. All too often, the consultation comes after the policy has been developed, and occasionally on the day it is to be announced, giving the sense of a fait accompli. Changes in the law will not necessarily stop this happening, but it is a start. That is why I am supporting Amendments 24, 26, 27, 28, 29, 35, 43 and 48 in the name of the noble Baroness, Lady Chakrabarti.

I also welcome Amendment 49, tabled by the noble Baroness, Lady Thornton, which requires criminal justice agencies to co-operate with future Victims’ Commissioners. Again, if successful, this clause will not take effect until after I have left office. In my experience, many agencies I deal with are very helpful. HMPPS, for example, is particularly helpful. With some others, it can vary. For an independent Victims’ Commissioner to offer robust scrutiny, they need to have access to data and information relating to their statutory duties.

The duty set out in this amendment is not without precedent. The domestic abuse commissioner has exactly the same power. I understand it has never had to be used, but all parties concerned know it exists. These amendments combined will change the dynamics of the relationship of the commissioner with the agencies and with government. It makes her or him a formal part of the criminal justice architecture, and it gives them the authority to speak and be listened to.

[Lord Russell of Liverpool (CB)]

My Lords, I will amplify what the noble Baroness just said by actually quoting from the Government’s own description of the Bill and what is in it. A paragraph headed

“What happens if victims do not receive their entitlements?”


says:

“We think that all the measures set out will strengthen the service victims receive. As the Code is a statutory code of practice, all relevant bodies should already comply with it”.


We know they are not, so the status quo we are starting from is, to a very large degree, that the bodies which are meant to be complying with the statutory code of practice are not doing so. The paragraph continues:

“However, if things go wrong, victims can make a complaint”.


It is up to victims themselves, who may or may not be aware of what their rights are under the statutory code, to identify that they are not receiving their rights, and then it is up to them to make a complaint. What is the Victims’ Commissioner for if not to act as the obvious channel and filter for all such complaints so they can go directly through her or him to His Majesty’s Government?

What the Government have described here is a complete, accurate illustration of the problem we have. It is not working at the moment. What the Government have said will improve it, on the basis of the evidence we have, but, frankly, the arguments we have heard so far do not really give us any room for optimism, so I suspect I speak for everybody in the Committee when I say that, rather like my school reports, I think the Government “should do better”.

[Baroness Hamwee (LD)]

My Lords, I have my name to Amendment 49 in the name of the noble Baroness, Lady Thornton, on the duty to co-operate—which seems to me not something that should have to be said, but clearly does. It is another aspect of compliance. As ever, it is important to have the data on which to make recommendations and directions, give advice, or whatever. That is what Amendment 49 is about. It is about providing the tools for the independent Victims’ Commissioner to be effective. The amendment is based on the importance of monitoring compliance with the code, and one would think that the commissioner will be expected to be on top of the data. That needs co-operation. I think that is probably enough said. I am very much on the same page and the same paragraph as other speakers.

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Moved by

[Lord Russell of Liverpool]

30: After Clause 4, insert the following new Clause—
“Compliance with the code: minimum thresholds(1) The Secretary of State must by regulations issue minimum threshold levels of compliance with each right of the victims’ code.(2) If a minimum threshold is breached by an organisation for two consecutive years, the Secretary of State must commission an inspection of that body with regard to that breach.(3) The Secretary of State must, as soon as is reasonably practicable, lay before Parliament the report of any such inspection.” Member’s explanatory statement
This clause requires the Secretary of State to establish for agencies listed in the victims’ code minimum levels of compliance with code entitlements, which, if breached, will prompt independent inspections.

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[Lord Russell of Liverpool (CB)]

My Lords, we are starting this group, but I suspect that we will stop it in about 29 minutes, so we will make what progress we can.

In moving Amendment 30, I will speak also to a large number of amendments in this group: Amendments 37 to 46, 50 and 83. They come in three groups. Amendment 30 is to do with requiring the Secretary of State to set minimum threshold levels of compliance for each right of the victims’ code, carrying on from the discussion that we had on the previous group. The group of amendments consecutive from Amendment 44 seek to place a statutory duty on the Victims’ Commissioner to compile and publish an independent annual report on justice agencies’ compliance with the victims’ code. Amendment 83 is an old chestnut for the noble Baroness, Lady Brinton, and me, to do with training for the police to better understand and deal with stalkers.

Starting with Amendment 30, which is about the minimum threshold levels of compliance for each right in the code, during the pre-legislative scrutiny of the Bill, the Justice Committee stated:

“As drafted, the Bill fails to adequately address the issue of agencies’ noncompliance with the Code—we are concerned by this given that it is one of the principal reasons for the Bill”.


Therefore, this amendment has been designed, working very closely with the Victims’ Commissioner and her office, precisely to fill the gap that was identified by the Justice Committee.

For many people, experiencing crime is a life-changing event, as the noble Baroness, Lady Newlove, has testified on more than one occasion. It is the effect of not just the crime but the justice process that may follow it which victims have to endure. While we know that some victims receive an exemplary service, this is not everyone’s experience. Victims can end up in a very bad place, feeling lost, voiceless, in a complex and seemingly unfeeling system, feeling like a bystander, being told about rights which in theory they have but which are probably not properly explained to them and certainly do not feel as if they are being received.

Clearly, this should not be the case and I do not think that it ever was the intent of His Majesty’s Government when they were drafting the original Bill, the code and now this Bill. However, we are where we are. While the victims’ code sets out the minimum level of service that victims should receive, that they should be treated with respect, dignity, sensitivity, compassion and courtesy, be provided with information and updates about their case and be referred to the right support services, we know that this is not always the case, and a systematic lack of compliance with the code means that many victims are being let down.

The most recent survey by the Victims’ Commissioner found that only 29% of victims had been offered the opportunity to make a victim personal statement, despite that being one of the key rights under the code. That is under one-third, on a part of the code which the Minister said a few minutes ago is a statutory requirement to deliver. That is not a very impressive scorecard. The Bill as it stands does go some way to address this: it places the key principles of the code in law and introduces a duty on criminal justice agencies to collect and share data. However, while these are welcome steps, they do not go far enough. They go some way towards monitoring victims’ rights, but they do not ensure that victims receive them. Introducing minimum compliance thresholds will strengthen accountability and provide a means of putting the victims’ code into force.

Organisations which persistently—by which one means over a period of two consecutive years—and systematically fail to meet the thresholds will be subject to an inspectorate inspection to investigate problems and drive improvements. The thresholds that will be put in place by this amendment will make absolutely clear the levels of service that victims must receive. They will provide a systemic and consistent way of holding justice agencies to account for how they treat victims. If victims are consistently not being referred to support services, not being provided with updates and not been given the chance to make a victim personal statement, this amendment provides a clear way of identifying this, of escalating it and, perhaps most important of all, putting it right.

The Government made it a laudable aim of the Bill to

“put victims’ interests firmly at the heart of the justice system”,

but we contend that the Bill falls somewhat short of that.

The next series of amendments, from Amendment 44 onwards, seeks to place a statutory duty on the Victims’ Commissioner to compile and publish an independent annual report on the compliance of justice agencies with the victims’ code. The Government are committing in the Bill to collect the sort of data that will identify what is happening out there, but data alone will not deliver the culture change that is required to ensure that victims are treated better within our justice system. We must go further to ensure that victims have guaranteed rights, not apparently guaranteed favours.

Clause 10 requires the Secretary of State to produce an annual national report on code compliance. The Government are proposing that they collect, analyse and publish a report on code compliance themselves. Sceptics could possibly perceive that the Ministry of Justice is, in effect, marking its own homework. I suppose the question we are asking is: do we feel that is right? I think we feel that there should be—this is absolutely crucial—robust and independent scrutiny of code compliance. The proposed system of police and crime commissioners collecting compliance data locally, and the Ministry of Justice preparing a national report, provides neither independent rigour nor effective challenge.

One of the core remits of the Victims’ Commissioner is to monitor how criminal justice agencies comply with the victims’ code. Surely, as this is a core function of this office, it only follows that it is right and proper that the Victims’ Commissioner should be the person to collect, analyse and publish this report on code compliance. It is only by having a truly independent appraisal of code compliance, issued by the Government’s own appointed Victims’ Commissioner, that we can start to deliver true accountability, with criminal justice agencies fully held to account on their delivery of victims’ code rights.

Lastly, there is the matter of training for dealing with stalking. Last week, I had the privilege of speaking virtually to Richard Spinks, the father of Gracie Spinks; your Lordships may remember this particularly horrendous case where Gracie was attacked and killed by a man, a rejected partner, who had been stalking her continuously for an extended period. She had made more than 40 complaints to Derbyshire police; but they did, in effect, nothing. The coroner’s report was absolutely devastating. The Derbyshire police were not trained; they did no proper assessment of the level of risk; and they were found to be guilty of gross negligence. One of the results of this was that South Yorkshire Police, which was brought in to investigate the lamentable performance of the Derbyshire Constabulary, was so affected by what it found in this investigation that it resolved to go back and transform the way it prepares for, deals with and understands cases of stalking. The effect was such that it saw how bad bad could be.

The good news is that there is some good practice out there. I thank the Suzy Lamplugh Trust for giving those of us who have tried to advocate for better policing and understanding of stalking for many years such enormous support. It has embarked on a scheme in Cheshire, working with the Cheshire Constabulary, which is, undoubtedly, the best in class. The police are properly trained; they can assess risk quickly and effectively; they are organised in such a way that they are properly resourced and can act very quickly. They have excellent internal communication channels, which is not the case in every force, and are able to make it work.

Perhaps I can just remind noble Lords of the sheer complexity of stalking, because there are many different kinds of stalker. The most common is the rejected stalker; I think that was the individual who was in the BBC news today—the gentleman who was confronting police officers with a crossbow two days ago, and who was shot dead. He had not only a crossbow but body armour, several knives and machetes et cetera, and he was determined to break into the bedroom of a woman who lived in that area, no doubt to try to kill her. This is a man who had a record of harassment and bad behaviour, and was supposedly under monitoring by the police. None the less, he managed to accumulate this variety of weapons and personal armour, and we must be very thankful that the police managed to intervene and at least put the perpetrator out of his self-inflicted misery, although I am sure that the trauma felt by the intended victim will live with her for a great many years.