(8 months ago)
Lords ChamberMy Lords, I too thank the Minister for his extensive consultation with me and colleagues on my side of the House, and with many other noble Lords who have taken an active interest in the Bill.
The noble Lord, Lord Russell, very adequately set out his amendment. It is not a matter for me, but my understanding is that he is unlikely to push it to a vote. If he were to do so, we would not support it, as I have explained to the noble Lord. Having said that, I acknowledge that there has been wide consultation and the Government are moving their own amendments in this group. I look forward to hearing the Minister's explanation of his amendments.
I will briefly touch on the personal testimony of the noble and learned Baroness, Lady Butler-Sloss, about her life as a family judge. I will also touch on what the noble Lord, Lord Russell, said about the meetings he went to with the victims, which I also attended. But I want to say something a little bit different. Of course, it was extremely upsetting, but I have to say that I was absolutely amazed by the resilience of the victims we spoke to and their keenness to help other child victims who still come forward today. I found that extremely admirable.
This is the first group, and we will be moving on to more contentious issues in subsequent groups. I look forward to hearing the Minister’s response.
My Lords, I thank the noble Lord, Lord Russell of Liverpool, for moving his amendment, and those who have spoken in support of it. In particular, I thank the noble and learned Baroness, Lady Butler-Sloss, for her sobering words. I also salute the courage of the children who have participated in discussions about the progress of the Bill. I say to them: you have achieved quite a lot by participating in this discussion.
As I hope to explain to the House, the Government are absolutely clear that victims who are children have particular experiences of criminality that are different from the adult experience. They have different needs from adult victims and they therefore require a different approach. That, as I hope to explain, is fully recognised.
That said, the amendment in itself is not one the Government can support, for the simple reason that children are already included as victims under Part 1 of the Bill. The Government’s view is that that is manifestly clear, as a matter of legal drafting, across the statute book. As the noble Lord, Lord Meston, has just pointed out, “person” includes “child” and that is beyond argument. That is the customary usage across the whole statute book, and the Government are not persuaded that we need to make an exception in this case.
On the technical matter of legal drafting, as I have just emphasised, children are in a very special position when it comes to the victims’ code. That is why the current code sets out specific provisions for child victims and others who are considered vulnerable or intimidated. Those are known at the moment as enhanced rights. That is also why we have committed—and I therefore recommit the Government—to ensuring that the new victims’ code, which will go out to consultation as soon as we have Royal Assent, fully addresses the needs of child victims in particular. We shall seek views on the proposals regarding children in that public consultation.
I come to the government amendments in this group. In particular, we have listened carefully to the arguments for greater assurances as to the Government’s intentions, which is why we are proposing government Amendment 21, mentioned by the noble Baroness, Lady Brinton, which will ensure that the Secretary of State must consider whether different provision is required in the code as a result of the particular needs of children, now defined as those under the age of 18, and those with protected characteristics, when the new code is prepared and during any future revisions to the code. Although this group is about children, I entirely take the point made by the noble Baroness, Lady Brinton, about other vulnerable persons, who are also covered by Amendment 21. That is a perfectly fair point, and one that the Government have well in mind.
The Government are delighted to have worked constructively with the Children’s Commissioner to consider how the victims’ code can better reflect the distinct needs and experiences of child victims. I am pleased that the noble Baroness expressed personally to me the other day her strong support for this amendment and her personal appreciation of the Government’s work in this area.
To move on through the Bill, in addition, Clause 11 requires the Secretary of State to issue guidance for agencies delivering code awareness and compliance duties, which will specifically include guidance on how sensitively and effectively to gather information on children. Clause 13 states that commissioners under the duty to collaborate must consider the specific needs of children when preparing their joint needs assessments and local strategy. Clause 15 requires the same when issuing guidance on support roles. I hope noble Lords might accept that we now have, in the Bill itself and prospectively in the revised code, very full provision for children.
The word “children” is a slightly colloquial term—it can mean a number of things to different people—so, for absolute clarity, we have tabled amendments to change the references to “children” in Clauses 11, 13 and 15 to
“individuals who are under the age of 18”
to make it clear that there is a very clear legal cut-off for the special requirements of children, which is those under the age of 18. Those are Amendments 54, 63 and 74.
Finally, I add also that we have heard the concerns about young victims not always being able to engage with the code or understand the sometimes overcomplicated documents that the Government produce. On behalf of the Government, I commit to developing an accessible version of the new code—a “child-friendly” version, if I may refer to it colloquially—which we also intend to consult on post Royal Assent, as we recognise that we can do more to improve the accessibility of these provisions for children themselves.
All that said, I think I have already explained that the Government do not, for what I must confess is a somewhat technical reason, but a real reason none the less, support the proposal to change the drafting as suggested in Amendment 1. But I hope that I have sufficiently explained the supreme importance of children, and the Government’s recognition of that importance.
My Lords, apologies; I have a migraine and I think the medication has messed with my head. I meant to talk also to Amendments 3 and 6.
Although, again, I appreciate all the informal meetings and the meetings with my office, I still wish to make a point about the impact of anti-social behaviour. It is generally accepted that victims of persistent anti-social behaviour can suffer enormous anguish and harm. Indeed, that is the rhetoric that we hear, but people really do not grasp and do not see what is underneath. I say this because I have met many victims who are unable, sadly, to live in their own home: parents who tell me their teenage children have had to leave the family home sooner than otherwise to escape distress, and grandparents who are no longer able to look after grandchildren in their own home as they fear for their well-being. This is first hand from the very people who suffer on a daily basis. The intolerable strain this behaviour can have on personal relationships, the adverse effect it can have on children’s behaviour in school, the terrible difficulties for adults coping with this stress while holding down employment—all this is due to the trauma caused by persistent anti-social behaviour.
One of the recurring messages I hear from these victims is that they feel they are going through this nightmare entirely alone. All too often, police officers, housing officers and local government officials who are dealing with their complaints fail to recognise the level of harm being caused. In many cases, these officials even fail to acknowledge that the victims are being wronged. Some police officers are all too quick to tell the victim that it must be six of one and half a dozen of the other, no doubt in an attempt to avoid investigating the complaints. Let me tell noble Lords that that statement can have a devastating effect on the victim.
Yet, as was acknowledged by the Minister and officials when we met last week, the vast majority of these victims are victims of crime. As such, under the victims’ code, they are entitled to receive support from victims’ services. Yet I know that all too often, victims are not advised of this, nor is any referral made. Why not? Because the police do not want to tackle the issue through criminal action against the perpetrators. A victim’s entitlement to support does not depend on a decision by a police officer on what action, if any, they plan to take against the perpetrators. Once the action of the perpetrator reaches the criminal threshold, the victims’ code entitlements are automatically activated.
The amendment tabled by the noble Lord, Lord Russell, seeks to plug this gap. I recognise that there are many other ways in which we can achieve this objective. It is hugely reassuring that this amendment has prompted a discussion between Ministers and officials in the MoJ and the Home Office. I look forward to hearing my noble friend the Minister’s response to these discussions and hope that the measures which he sets out today provide reassurance, not only to this House but to the many victims of anti-social behaviour across this country, who have suffered alone and are sitting in silence as we speak about this behaviour today.
My Lords, I thank all noble Lords who have contributed to this part of the debate, where we are discussing extending the definition of “victim” and providing mechanisms for dealing with four different areas: anti-social behaviour; child criminal exploitation; victims abroad; and carers of victims of serious sexual and violent crime. I thank noble Lords for their thanks and reciprocate to everyone in the House, on all sides, who has collaborated with the Government generally on trying to move this Bill forward.
It is not, as the noble Lord, Lord Ponsonby, said, that the Government lack sympathy for the various points that have been made—quite the contrary. For various reasons, some technical, some substantive, the Government do not feel that the statutory amendments in this group are the right way to go in changing the statute, as distinct from other means of addressing the issue.
I will deal first with anti-social behaviour, and pick up some of the most moving remarks that the noble Baroness, Lady Newlove, has just made, The Government have listened very carefully to these concerns. The impact of persistent anti-social behaviour, and the need to deal with it, is very firmly on the Government’s radar. However, the first point to make is that which the noble Baroness has just made: almost all cases of persistent anti-social behaviour of the kind that are causing real damage are already criminal conduct. In a most moving letter to me of 4 April, the noble Baroness, Lady Newlove, made exactly the same point, saying that this is already a crime, and so people are already entitled to the protection and services available under the code. The question is how we do this in practice. How do we join the dots, if I may put it like that, and overcome the widespread fallacy that because the police have not done anything one is no longer a victim? The police not having done anything does not mean that victim services should not be available. That is the practical problem that we are facing.
At the moment, the Government are not persuaded that this amendment would solve the practical problem. It has one significant disadvantage—possibly an inadvertent disadvantage—in that it would extend the code to non-criminal behaviour that falls within the context of anti-social behaviour. With cases of loud music and so forth, which really is a nuisance, such lesser kinds of anti-social behaviour would benefit from the victims’ code. In the Government’s view, that is not a good or desirable result, because it would mean extending victim services, which are already very stretched, away from the really serious problems and difficulties that victims are facing to lower levels of anti-social behaviour. That is perhaps an unintended consequence but not one that the Government particularly want to encourage via this amendment. Therefore, the amendment is too widely drawn.
To step back, rather than going down the route of this amendment the Government propose, in line with other improvements to the code in other areas, to update the anti-social guidance where necessary to ensure that, when a crime is identified, victims are informed of their entitlements under the victims’ code. The Government’s intention is to explore and consult on how best to make clear in the new victims’ code that its entitlements apply to persistent anti-social behaviour where the criminal threshold is met and that police are required to refer people to support services regardless of whether there is sufficient evidence to charge or whether they are going to pursue any particular action. If we get the code right on this point, it will help victims and service providers to recognise that failing to refer these victims to support services could be a breach of the new duty—which we will discuss in the next group—to act in accordance with the code.
On top of that, the code’s compliance mechanisms, at Clauses 6 to 11, will shine a light where non-compliance issues are found to be systemic. That will enable robust additional tools and steps to be brought to bear when agencies fall short. As we will explain in the next session, the Victims’ Commissioner will play a very central role in overseeing this new code, and be consulted on all its aspects and on ensuring that we join the dots and that this problem finally is tackled.
In addition, the Criminal Justice Bill, currently making its way through the other place, particularly in Clause 81, addresses some of the existing concerns and processes to tackle, among other things, persistent anti-social behaviour, including promoting awareness of the review process and setting out more consistently what local policing bodies have to do, so that victims can expect a more consistent service.
Rather than going down one particular way of dealing with this problem, which is the subject in the amendment, and which may have unintended and too wide consequences, the Government’s position is to tackle this through the code. We will continue, of course, to engage with the Victims’ Commissioner and seek her views on our work in this area. She is particularly well placed to help the code, the Government, the local police forces and so forth develop proper mechanisms for joining up these dots.
There are parts of the country where this is working quite well, so let us not throw the baby out with the bathwater. Because of the way in which the assessments will be made, and because of the oversight that is envisaged in the structure of the Bill, there will be ways of bringing the less well-performing police forces and local services up to the level of those that do it properly. That will ensure that victims know how to access these services.
Let us not forget that there is a wider anti-social behaviour action plan, which goes hand in hand with this. There has been £160 million of new funding to tackle anti-social behaviour. With these various routes and approaches, and determination to tackle the area, that is the Government’s position. We respectfully suggest that it is a more positive, sensible, broadly based and effective way of doing it than this amendment, well-intentioned though it is. That is the Government’s position on anti-social behaviour.
I was trying to make the point that the noble and learned Lord has started to make: there are lots of different agencies involved, and they do not collect the same, consistent data. Something on the face of the Bill would ensure that the data was consistent and would help everybody.
Again, that is going a little bit further than either the amendment or the Bill as it stands, because the collecting of data in this area is a very complicated task, and we know that collecting data in general is quite tricky. What I am saying is that I am not entirely convinced at the moment by the argument put forward by the noble Baroness. In all respects, the Government consider that the amendment would not really take things further. Extending the definition of a victim is unnecessary because the issue is already covered.
I should say a word about the county lines problem. A full county lines programme has been in operation now for some years. The figures I have are that we have had 16,000 arrests and 9,000 safeguarding referrals. The Government are working very hard on dealing with the county lines problem, and there is special support through the county lines programme for children involved in that. It is clearly a difficult area, but it is not that nobody is tackling it. Would the amendment take the issue forward particularly in the county lines situation? I respectfully suggest that that is doubtful. So that is the Government’s position on child criminal exploitation.
On homicides of British nationals abroad, again the Government are entirely sympathetic to the various points that have been made. On a point of detail, since we are talking about what the victims’ code should cover, if the perpetrator of the murder is another British national, then that can be an offence triable in this country and it would trigger the application of the victims’ code. But most of these cases will be where the perpetrator is not a British national, and it seems reasonably clear that, where the offence or murder or homicide is in Ecuador or Peru or South Africa or wherever it is, large parts of the victims’ code by their nature will not be applicable. The various rights to information, the various rights about prosecution decisions and the right to make a personal statement would all, by the nature of the situation, not apply. From a quick look at the victims’ code, rights 1 to 3 and 6 to 11, for example, just would not apply. I think that leaves, essentially, right 4, which is the right to victims services. At the moment, the support available is provided by the Homicide Service, which in the United Kingdom is provided by Victim Support, a most excellent organisation, to which the Foreign Office can refer victims.
So there is already, by proxy, support for victims of homicide abroad, but I think that the complaint is that it is not sufficient. Hearing that complaint, the Government, as we develop the new victims’ code, will review the information provided for bereaved families of victims of homicide abroad so we can be clear what the entitlements of families are. The NPCC, the FCDO and the MoJ have committed to working together to explore separate guidance, to be referenced within the code, specifying the roles and responsibilities of each department and their services. That would act as a public commitment on how they will work together to support bereaved families and, I think, provide the consistent protocol—to use the words that were being used some moments ago—to assist families in this very difficult position.
Finally, in relation to the amendment regarding carers—
I am grateful to the Minister for his response. In the plan he has just outlined of the three departments working together, does he envisage establishing a checklist that FCDO staff in every embassy and consulate will have that will mean they will prospectively know about interpreters and appropriate lawyers who could be pulled in, in the event of there being a homicide in that jurisdiction, so that some of the problems that have arisen to date would be avoided by each consulate and embassy being adequately prepared? Will the education behind that become mandatory guidance, so we would know that, in practice, a clear system had been set up? I would be grateful if he clarified that, because simply the three departments working together here might not influence what happens on the ground elsewhere, learning from the experience of other places.
My Lords, I do not think I can, at the Dispatch Box this evening, commit the Government to proposing such a checklist in that detail, because the details will have to be worked out. However, the Government hear what the noble Baroness says and it is an obvious matter to consider. That is as far as I can go this evening.
Finally, I hope the noble Baroness, Lady Brinton, will forgive me if I take the question of carers a little bit shortly. The central problem with the amendment is the extension of the code and the rather blurred boundaries that might lead to quite a lot of extra resource demands, extra entitlements and so forth, so the Government are not persuaded that we should go as far as that. However, this point is correctly raised as a social and quasi-legal issue, and I can commit that the Government are already working with the Children’s Commissioner specifically on children’s needs and looking afresh at the needs of vulnerable adults ahead of public consultation on the code. I can commit to considering the experience and needs of parents and carers as they support particular victims through the criminal justice system. As to whether that requires further provision, I can commit to carefully considering how the accompanying statutory guidance might best set out how criminal justice bodies can effectively engage with the very important group that the noble Baroness identifies, who are so key to the support of their loved one, the direct victim, but I think that is as far as I can go on this group.
My Lords, I thank the Minister very much for summing up so comprehensively —in fact, going over the new Report stage time limit, for which I am grateful. The issues we are talking about, in particular murder abroad, anti-social behaviour and the definition of child criminal exploitation, are long standing and not new; they come back again and again. However, as the noble Baroness, Lady Newlove, said, in a situation such as in 2015, after the incident in Tunisia, the Government decided that they were going to do something about it, got their act together in short order and demonstrated what is possible if they really put their mind to something. In a sense, that is what we are challenging the Government to do, in separate ways, on each of these issues.
On anti-social behaviour, the Minister talked about joining the dots and getting the code right. He admitted that it is not as joined up as it should be. The problem that I think many of us have with the way the Government are responding to some of these issues is that they keep returning to saying what different agencies and individuals should be doing, but they seem very afraid to say what they must be doing. The common theme in all these areas is that we are challenging the Government. Indeed, what are a Government elected to do—albeit not by noble Lords, because we are not allowed to vote—if not to make things happen? That is really what we are looking for. In the case of anti-social behaviour, if the noble Lord, Lord Ponsonby, decides to test the opinion of the House I would fully endorse that.
On child criminal exploitation, the updated guidance is fine. The key, as ever, is consistency, and at the moment there is a lack of consistency. The Minister said, and I am quoting, that it should be “in the heads” of front-line practitioners. The fact is that it is not in their heads in the same way for all the key front-line practitioners. That is the complexity. The challenge for the Government is to try to get a degree of consistency in the way child criminal exploitation is understood and dealt with, which is clearly not the case at the moment, so there is more to be done.
I thank my noble friend Lady Finlay very much for what she said about homicides abroad. I take the point about what happens if the perpetrator is not a UK national but, again, if the Government really wanted to put their mind to this, I am sure they could find a way. We are talking about such a small group—60 to 80 individuals per annum. It is not beyond the wit of man, let alone a Government, to focus and try to find a way of ameliorating a situation that has been festering for years and really does need to be dealt with. We also have more to do on carers.
I reiterate that the challenge for the Government is that we are looking for guidance from them as to what must be happening, not simply what should be happening. That has been the case for the last 15 years, and what should be happening is not happening in so many areas. With that, I beg leave to withdraw my amendment.
My Lords, in speaking to the relevant government amendments on the victims’ code and compliance, I will summarise the ways in which the Government have strengthened the code and the framework in which the various duties under the code arise.
There are essentially seven points to make quickly. There is a new statutory duty on agencies to act in accordance with the code and a statutory duty to have a complaints procedure. The amendments set out what is now required instead of what “should” happen. There is a duty on Ministers to review the code, and to publish an annual report on compliance and lay that before Parliament. There is a power to issue non-compliance notices, a most important enforcement mechanism. There is significant strengthening of the role of the Victims’ Commissioner, who is empowered to keep under review compliance with the code; has a right to be consulted on all the regulations and guidance, and the code itself; and will also be part of the ministerial task force to enforce the code and the statutory guidance under Clause 11. Those are the various amendments which I will move, but I summarise them as a package so that people can see the whole package as an important strengthening of the code. I hope we have arrived at a very considered position in relation to the status of this code.
I will go through the amendments in turn. Government Amendment 31 would place a statutory duty on relevant agencies to provide services in accordance with the victims’ code unless there is a good reason not to. This duty does not give agencies licence in any way to ignore the code. It allows for a bit of operational discretion to cope with circumstances where the agency is, for whatever reason, short of resources or cannot quite meet the timescale or whatever, but it places that statutory duty firmly on the agencies. In addition, Amendment 31 places a duty on relevant agencies to have complaints procedures for non-compliance with their duty to provide services in accordance with the code. That is a duty that has been elevated from the code into the statute, to demonstrate that complaints must be taken seriously and victims should receive the level of service they are entitled to and deserve. Government Amendments 33, 38, 40, 42, 98 and 99 are consequential on that.
There is a short amendment, Amendment 9, that makes it clear that the victims’ code is applicable only to
“persons exercising functions of a public nature”.
That is a small tidying-up amendment and is, I hope, not controversial.
My Lords, there is great consensus across the House to say thank you to the Minister and his team for the steps that have taken us forward. I went through all these amendments to look at what they contained. They reminded me of the debates that we had in Committee about the things we wanted to see strengthened in the Bill. We should be pleased that we have made such progress. The Minister has done a great service to the victims’ code and compliance. I am also with my noble friend, in that it is a good start but we would like to go further. I think the noble Baroness, Lady Newlove, echoed that.
We would be very pleased on these Benches to support the noble Baroness, Lady Gohir, in her amendment. I have been in the House for 26 years and have been in a similar position as a Back-Bencher on something I really cared about and thought should happen. It is possible that we may have a solution from the Liberal Democrat Benches, and that would be great, but there is always another Bill coming down the track. I can say from these Benches with some certainty that, if there is another Bill coming down the track and the noble Baroness goes for it again, we will support her. It sometimes takes a little while but, quite often, if you have an issue that you care about—I think this is a really important issue—you will get there. But perhaps the Minister will say yes to the noble Baroness —let us hope so.
The second issue is in the amendments about training, both of which are very important. We will certainly support the noble Lord, Lord Russell, in his amendment at the appropriate time, when it is dealt with. This is a very good example of how the House works best when we continue to talk to each other about all the things that we want to see happen. It is amazing how often you start a Bill and the Government Benches and the Bill team think that the Bill they have is perfect—of course they do—and should not be changed, but the iterative process of discussion and debate we go through in this House does improve legislation. This is a good example of that.
My Lords, I thank all noble Lords for the sincerity with which their various points have been made. I will briefly reply to the amendments not proposed by the Government. Unfortunately, while understanding all the points that have been made, the Government are not in a position to accept the amendments as they are. Although noble Lords have been kind enough to say that this is good progress and to express their thanks, I make it absolutely clear that I work with my right honourable friend the Lord Chancellor Alex Chalk, and he is the boss, and my right honourable friend Minister Argar was responsible for this Bill in the other place. Although it is very kind of noble Lords to make compliments to me, they should please bear in mind that I am part of a wider team, supported by an excellent staff.
We are not in competition with Marsham Street—or at least, we do not see it that way—but under the present Lord Chancellor, progress on this Bill has reflected the current ethos of the Ministry of Justice. I fully welcome and support the plea from the noble Baroness, Lady Chakrabarti, for more financial resources for the Ministry of Justice; that would be wonderful. But we work with what we have and, of course, some of those constraints have provoked the Government’s inability to go quite as far as others would like.
Amendments 23 and 122, from the noble Baroness, Lady Chakrabarti, would place the victims’ code in a schedule to the Bill and make related changes. I hope I have reassured her on our strengthened approach, and that compliance with the code is not optional. It may have been seen as optional in the past, but this is quite a change. As an alternative to Amendment 32, which would promote enforcement through the courts, we have a different non-compliance notification process which I hope will be equally effective. We are very reluctant as a Government to go down a court-based route because that can take up more resources and be less effective and more counter-productive than other routes.
We are very much in favour of the other routes that we have developed, I hope comprehensively, in the Bill, including the need to have clear compliance procedures, bolstering the accountability framework to make sure that there is appropriate recourse and, in particular, relying heavily on the independent scrutiny of the Victims’ Commissioner. So those various mechanisms collectively should give us a good framework; let us give them a good try and see, as noble Lords have suggested. At some point we may need to go further, but this is a good start, is it not? That question is rhetorical, so noble Lords do not have to answer.
Amendments 24, 26, 27, 29 and 30 concern consulting the Victims’ Commissioner. We have effectively covered the same ground in the Government’s amendments, and I do not think I need say any more about that. We have not gone down the route of putting all this through the affirmative procedure. I am not entirely persuaded that the affirmative procedure is as good as it might be, in that you can only say yes or no, et cetera. But the procedures we have for bringing the code into force, reviewing it, issuing it and consulting on it are all good and should work quite well. I hope that, in the light of that, there is no need to pursue those amendments.
Similarly, Amendments 55, 68 and 69—the latter being one of the amendments proposed by the noble Lord, Lord Russell of Liverpool—concern consulting various commissioners and “by and for” services on the duty to collaborate. I am very grateful to all the commissioners who have collaborated with us on developing these measures. We will publish draft guidance on this part of the Bill, but the Government’s position is that the overall framework we have for consultation and publishing guidance is already sufficient and appropriate.
Of course, the department will continue to engage with all national commissioners. I am particularly grateful for the support of the Victims’ Commissioner. I mentioned earlier the Children’s Commissioner, and I work very closely with the Domestic Abuse Commissioner. They are all making a very significant contribution to a better system. Of course, we will continue to engage with a whole range of providers, including the “by and for” organisations. It is very much in the Government’s interests to consult and engage as widely as possible, so there is no reason not to.
Amendments 46 and 47 would require code compliance data to be shared with the Victims’ Commissioner. We have put forward a number of amendments to make the central role of the Victims’ Commissioner clear. I hope these are sufficient to place the Victims’ Commissioner at the heart and centre of the system, remembering that they already have existing and separate powers to issue reports and recommendations, and, under this Bill, the agencies have to respond to them.
This brings me to the important subject of code training in Amendments 34 and 58 from the noble Lord, Lord Russell. He is rightly concerned about this and has emphasised it throughout. I do not at all hide behind this fact, but if you believe in devolution—and we have 43 different police forces, different local authorities and 43 police and crime commissioners—you have to accept a certain degree of difference in the way those authorities operate. That is inherent in any devolved system. None the less, it is of fundamental importance that front-line staff are adequately trained to support victims of all crimes. That is why I can and do commit to using the statutory guidance to be issued under Clause 11 to set a clear expectation that agencies should have adequate training on the code so that staff know what the code is, can inform victims of their entitlements under it and do their job in a way that complies with it.
The Government are of the view that legislation is not the right place for such matters, given the level of operational detail required and the diverse requirements of the various organisations delivering the code. However, we appreciate that there needs to be a mechanism to ensure that training not only exists but is effective. I believe we can achieve the right balance by committing to prescribing in the regulations that bodies must collect and share information on the training they have in place to ensure that the code is delivered effectively as part of the delivery assessments within the compliance framework.
The Minister mentioned that he works very closely with the Domestic Abuse Commissioner. Given what I said about her experience that, for training, the statutory guidance which is part of the Domestic Abuse Act is very inconsistent, despite being statutory guidance, will he undertake to go back to her and explore in more detail what she has experienced since the Act was passed and see whether any lessons can be learned that can be applied immediately to this Bill?
I am quite happy to accept the noble Lord’s invitation to have a conversation with the Domestic Abuse Commissioner to explore her experience and see whether it is transferable to what we are discussing here.
My Lords, I hesitated to intervene in this debate, but with the leave of the House I will add a thought for the Minister. Keeping training up to date is important because the understanding of the issues is developing quite dramatically. Nobody would have identified the acronym VAWG not that long ago and our understanding of what comprises violence against women and girls, for instance, is developing very fast.
The noble Baroness, Lady Hamwee, as always, made a very pertinent point: we must have up-to-date training. Both learning and knowledge in this area are developing very quickly. That is quite a challenge for the authorities, but we should meet it— I fully accept that. Of course, under the compliance framework, there are powers to issue non-compliance notices and to understand why agencies are falling down. Almost certainly, a lack of training will be an explanatory factor in underperformance, so that will be overseen by Ministers, the criminal justice agencies and the Victims’ Commissioner.
My Lords, I join the noble Baroness, Lady Brinton, in paying tribute to the noble Baroness, Lady Coussins, who has pursued this matter doggedly. We have all received emails updating us on the discussions. I too look forward to what the Minister says. We all have our own horror stories of inappropriate translation and interpretation. I am sure that the Minister has from his career, too; it is a feature of life in courts and the wider criminal justice system. Nevertheless, I will listen with anticipation to what the Minister has to say.
My Lords, talking of experiences, my abiding memory is of a case in the county court where the interpreter opened the proceedings by telling the judge that he was deaf. Matters deteriorated from there.
I thank the noble Baroness, Lady Coussins, very much for her Amendment 13. The Government recognise that victims must be confident that the criminal justice process will be accessible to them so that they can participate effectively, regardless of their first language. We think that details of the specialist support services are better in the code, but I am very grateful to the noble Baroness for her constructive engagement on this issue.
As she is aware, we have been drafting strengthening content for right 1 of the victims’ code, which is the right to understand and be understood, ahead of publicly consulting after this Bill has received Royal Assent. This strengthened wording makes it clear that victims are entitled to access interpreting and translation services from qualified professionals. “Qualified” and “professionals” are the decisive words that the noble Baroness referred to. I hope that I have reassured her that we have heard and considered her arguments carefully and are committed to addressing their intent through the victims’ code. On that basis, I invite her not to press her amendment.