6. What steps he is taking to protect consumers from faulty and unsafe products.
Last year we passed the Consumer Rights Act 2015, which established a defined period of 30 days in which consumers can reject faulty goods after purchase, ending the possibility of consumers becoming trapped in a cycle of recurring faults.
My constituent Mr Clive Davison has raised a concern about the delay in having his faulty Hotpoint tumble dryer fixed. There is real concern about this, given the risk of fire with these products. What are the Government doing to ensure that consumers such as my constituent receive speedy assistance?
I understand that this risk was assessed as low; nevertheless, it is very important that the company deal with it. My hon. Friend’s local trading standards service has informed us that it is satisfied that the company is taking this matter seriously. I am sure that the company will want to pay particular attention to this constituent since his case has been raised in the House of Commons.
The Minister referred to the Consumer Rights Act. When the Bill that became that Act was going through the House, I tabled a number of amendments to address the issue of unsafe and faulty electrical goods, and the then Minister gave a series of assurances and arguments that now appear to be hollow when we see the campaigning work by Electrical Safety First and by the Daily Mirror. We were told that the issue would be kept under review—is it under review?
Absolutely. I will make sure that I have a conversation with the hon. Gentleman to understand what continuing concerns he has and to make sure that we address them.
Today is World Consumer Rights Day. The Consumer Rights Act was trumpeted as bringing a new era of simplified, clearer consumer laws. However, most trading standards services have cut their staff by at least 40% since 2010. How can consumers enforce these new rights, and how can rogue traders be brought to justice, in the light of these cuts?
I am afraid that it is rather typical of the Opposition to assume that unless there is public money, and public money that is always growing, it is impossible to enforce rights. Trading standards services are merely one of the enforcement mechanisms for consumer rights. Consumers can enforce their own rights, as established by the Consumer Rights Act, and trading standards services are working more efficiently across the country.
7. What steps his Department is taking to help small businesses receive prompt payment from their customers.
12. What recent assessment his Department has made of trends in apprenticeship completion rates.
As we raise the standard of apprenticeships by making them longer and more testing, it is not surprising that there has been a slight drop, to 69%, in success rates. That is why we are ensuring that 20% of the payment to trainee providers is paid only on completion.
There has been a drop. The Minister knows my concern that achieving his quantitative apprenticeship target might be done at the expense of quality, and there is a falling completion figure, as he said. There seems to be a particular problem in London in this respect. Does he have any further proposals for improving the position on apprenticeship completions?
I think that the right hon. Gentleman, who is a very consistent champion not just of apprenticeships but of high-quality apprenticeships, should in some sense actually be encouraged. The steps we are taking—to insist, first, that an apprenticeship must last a minimum of 12 months, and secondly, that the training content of the apprenticeship is relatively rigorous—are flushing out poor-quality training provision, which is having a temporary effect on completion rates. As he knows, we propose to put employers in charge of the money. They will commission the training provision, and they will have a very strong interest in ensuring that as many apprentices as possible complete the programme.
With 19,800 higher apprenticeship starts in the past year—an increase of more than 115%, which includes nearly 3,600 in my constituency—may I congratulate the Government on what they have done so far, and urge the Minister to go further and faster?
I agree with my hon. Friend, because although that figure is encouraging, it is a tiny percentage of the total number of apprenticeship starts every year. We want more higher apprenticeships and more degree apprenticeships—as championed by the Secretary of State—so that people see that they can start an apprenticeship at any level and go anywhere.
21. What assessment has the Minister made of the potential impact of post-19 loans on the take-up and completion of training options?
We are delighted that we have been able to extend the availability of those loans, which secure the same level of subsidy as general student loans. They are now available not just to people over 24, as before, but to those over 19, and at levels 3 and above for any programme of study. We believe that that is a real opportunity for people to invest in their own skills development and futures.
May I associate myself with the Secretary of State’s advocacy of national apprenticeship week, which of course the Labour Government started? It is worrying to learn that the number of people who completed apprenticeships in London last year, compared with the number who started them, is only 50%. Across England, similar statistics show that only 52% of people completed their apprenticeships, which is a drop of 6% on the previous year. The latest number of apprenticeships started in leisure, travel and tourism is down by 40% on 2010, and as the Financial Times told us, and as we heard today, only 4% of female apprentices take up engineering. Does the Minister agree that women—50% of the population—and the service sector must be crucial elements for his 3 million apprenticeship target? How will he have the muscle to achieve that, given the 23% cut in apprentice service staffing in the past nine months alone, and with more cuts to come?
I think the Opposition will find that they are on a hiding to nothing if they try consistently to pick holes in and talk down the apprenticeship programme, which is dramatically successful and dramatically popular. Of course some people will not complete their apprenticeship, because an apprenticeship is not just a training programme; it is a job, and sometimes employers will decide that someone is not suited to continuing in that job. We want standards to go up and we want more numbers. Frankly, it would be good to have a bit of support from the Opposition for a programme that they claim to have invented.
13. What plans his Department has for the form of the consultation on its decision to close its office in St Paul’s Place, Sheffield.
T3. I was a comprehensive school girl who left school at 16, so social mobility is very important to me, and I am pleased to be involved in the new inquiry by the all-party parliamentary group on social mobility into getting people from diverse backgrounds into top professions. Will my hon. Friend tell me what steps the Government are taking to ensure that more people, regardless of their background, can secure further education or employment?
I am delighted to have the opportunity to set out the Government’s support for our apprenticeship programme. We have committed to doubling spending on it and to see the number of apprenticeships rise to 3 million this year. They are a crucial platform for providing opportunity and social mobility in areas too often left behind in the past.
T2. Small care home providers in my constituency are telling me that their businesses will not be viable from April because they face the living wage increase but no chance of an increase in fees from Hull City Council. Given Hull’s low council tax base, even the 2% social care levy will not close the funding gap. What advice can Ministers give to these small but valuable businesses in my constituency?
I have had a number of meetings with various providers of social care. I do not entirely accept the hon. Lady’s assessment that the increase in council tax specifically to create extra funding for social care will not be able to address the higher costs resulting from the national living wage. I note that, in a week when we had a significant increase in the national minimum wage and a month before the national living wage comes in, the Opposition are attempting to say that these interventions will actually be damaging for the people they represent, rather than substantially boosting their incomes.
T8. Like many in the House, I welcome the Chancellor’s moves to develop a northern powerhouse, but my constituents are also interested in the Secretary of State’s work to drive forward the midlands engine. Will he assure me that tomorrow’s Budget will contain welcome news for my constituents and people across the west midlands?
Businesses in my constituency are continually telling me that their plans for expansion are hampered by excessive and over-regulation, much of which emanates from the European Commission. Will the Minister give an assurance that the Government will always fight on behalf of businesses rather than regulators?
My hon. Friend is a doughty campaigner for small businesses, and I am delighted that in the last Parliament we reduced the cost of regulation on small businesses by £10 billion. Furthermore, we are committed to turbo-charge our deregulation initiative: it is not just one in, one out; it is one in, three out.
The most promising sector in the British economy at the moment is life sciences, yet historically start-ups in this sector have had difficulty attracting venture capital. Will the Minister update us on progress he is making on getting this vital resource into this vital sector?
That gives me a chance to congratulate my hon. Friend on his leadership as deputy Mayor of the MedCity initiative in London. The life sciences sector is growing fast. Last year, we hit a 17-year financing high, with more than £1.7 billion raised for early-stage companies. The challenge now is to make sure that those emerging businesses grow into substantial global companies, which is where my focus lies.
I welcome National Apprenticeship Week, which gives us a great opportunity to praise all apprentices, and to promote apprenticeships as a means of securing training skills and jobs for the future.
In a statement on apprentices last Thursday, the Minister of State said:
“We do not expect all companies that pay the levy to use up all the money in their digital accounts”.—[Official Report, 10 March 2016; Vol. 607, c. 454.]
What does that mean in practice? Can large and small companies take up any unspent levy? What estimate have the Government made of the number of companies involved, and of the proportion and value of the levy that will not be used by larger firms?
As ever, the Chair of the Select Committee has asked some penetratingly good questions, but I fear that I must ask him to wait until tomorrow, when he will hear more, as he will during the next few weeks.
Does the Minister agree that we need to give more training support to small businesses to encourage them to hire women who are re-entering the labour market after significant career breaks post-children?
The Government have pledged to halve the disability employment gap. What is the Minister doing to ensure that disabled people have access to apprenticeship opportunities and can fulfil their potential?
It gives me great pleasure to be able to agree entirely with the hon. Lady. This is incredibly important. The current rate of participation in apprenticeships is not too bad—I think it is about 8.8%—but we can always do more. We need to ensure that the requirements for the qualifications, particularly in English and maths, that some people have to acquire as part of their apprenticeships do not discriminate against those who are disabled.
Does the Secretary of State agree that, given that Conservatives In is keen to promote the economic case for our remaining in the European Union, it is excellent news that the CBI has said that 80% of its members support the EU?
In this glorious week of the Cheltenham festival and St Patrick’s Day, will the Secretary of State join me in paying tribute to the Irish business community in Britain, and to all who work to promote trade between our two countries? Will he also acknowledge, and pay tribute to, the fact that the relationship has been cultivated within the European Union—and long may that continue?
On behalf of the Secretary of State, it is a great pleasure for me, as the son of a national hunt jockey who had a winner at Cheltenham, to join the hon. Gentleman in congratulating the Irish racing industry on what it does for the global economy and indeed for the UK economy.