Oral Answers to Questions

Torsten Bell Excerpts

Monday 1st September 2025 Commons Chamber

[Christine Jardine (Edinburgh West) (LD)]

14. What steps she is taking to increase the uptake of pension credit.

[The Parliamentary Under-Secretary of State for Work and Pensions (Torsten Bell)]

The Government are committed to ensuring that all pensioners receive the support to which they are entitled. That is why we have been running the biggest ever pension credit take-up campaign. We plan to continue promotional activity from September through to the end of this financial year, with the focus not just on eligible pensioners but on their friends and family too.

[Christine Jardine]

Earlier this year, a constituent of mine in Edinburgh West contacted me about the delay she had faced in getting the pension credit she was entitled to. She applied in September last year and was told that she would receive it in November, but it was March before she got her pension credit awarded. The delay meant that she went without extra support just when she lost her winter fuel allowance, so what steps will the Minister take to cut those delays and stop more vulnerable pensioners from being left cold this winter?

[Torsten Bell]

I hope the hon. Member will write to me with the details of the case she raised. On the more general picture, I can reassure her that we now have a lower backlog of pension credit cases to be processed than we inherited from the last Government, despite the record number of claims that have come through.

[Juliet Campbell (Broxtowe) (Lab)]

Boots has been a significant employer in my constituency since 1927, and many of my constituents have been proud to work for it. However, those close to claiming their pensions have been advised that they will be unable to withdraw their pension at an unreduced rate at the age of 60, contrary to what they were led to believe. Does the Minister recognise the frustration that many of the Boots pensioners feel, and does he agree that the Pensions Ombudsman should progress swiftly with its process?

[Torsten Bell]

My hon. Friend has raised this matter with me before, and the one thing I can confirm is that she is a powerful advocate for her constituents on this very important issue for them. As she knows, I cannot comment on individual cases—particularly as the matter is now with the Pensions Ombudsman—but more generally, it is important that promises made to pensioners about their pensions are lived up to. Making sure that happens is exactly why the Pensions Ombudsman exists.

[Mr Speaker]

I call the shadow Minister.

[Mark Garnier (Wyre Forest) (Con)]

Thanks to our Conservative winter fuel payments campaign, thousands of pensioners have signed up to pension credit, and millions more pensioners will receive winter fuel allowance, now that the Labour party has admitted that its policy on winter fuel payments was wrong. However, the Social Security Advisory Committee recently concluded that the Government’s winter fuel plans fall short of delivering their objectives of fairness, administrative simplicity and targeted support. It seems that the Government have prioritised civil service bureaucracy over helping frozen pensioners. Does the Minister agree with the Social Security Advisory Committee’s conclusion about their policies?

[Torsten Bell]

I thank the hon. Member for his question, and I congratulate Members on all sides of this House who have run campaigns to drive up pension credit uptake. That is very important, and it is why we have seen 60,000 extra awards over the course of the year to July 2025 compared with the previous year. That work, which is very welcome, has been done by not just Members but civil society organisations and local authorities.

On the points that the hon. Member raised about the process for winter fuel payments this winter and going forward, I do not agree with the characterisation he chose to present. Particularly on the tax side, the process will be automatic. Nobody will be brought into tax or self-assessment purely because of that change; the vast majority of people will have their winter fuel payments automatically recouped through the pay-as-you-earn system; and anyone who wants to can opt out. I remind Members that the deadline for that is 15 September.

[Mr Speaker]

I call the Liberal Democrat spokesperson.

[Steve Darling (Torbay) (LD)]

Around a year ago, the Labour Government inherited from the previous Conservative Government around 3 million pensioners in poverty. Sadly, last winter’s cuts to the winter fuel payment saw many pensioners pushed into hardship. In the light of winter fuel price hikes, will the Minister reconsider the Government’s proposals and ensure that moneys are paid to pensioners who missed out on the winter fuel payment last winter?

[Torsten Bell]

I thank the hon. Member for his question, but would gently say that every time he opposes every single tax rise or any difficult choice in this House, he is saying that the Liberal Democrats are not a party that could deliver on commitments, for example, to the triple lock, which will increase in cost, as my right hon. Friend the Secretary of State mentioned earlier, by £31 billion by the end of this Parliament. There are things called “choices”, which are necessary if we are to provide for our top priorities—and for Labour Members, the top priorities, when it comes to pensioners, are making sure that we can increase the state pension, the bedrock of most pensioners’ living standards, and saving the NHS, and that is exactly what we will continue to do.

[Edward Morello (West Dorset) (LD)]

15. If she will make an assessment of the potential impact of increasing the number of remote personal independence payment assessments on claimants in West Dorset constituency.

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[Sarah Bool (South Northamptonshire) (Con)]

T3. One of the main benefits of saving into a private pension is the tax relief that people get from the Government, which is one of the smartest ways to save for later life. Any move by this Government to cut pension tax relief will devastate savings rates and the adequacy of pension provisions. I would hope that the Secretary of State knows that, so can she assure me that she has made it clear that when the Chancellor is looking to fill the fiscal black hole of her own making, she must not target pensions?

[The Parliamentary Secretary to the Treasury (Torsten Bell)]

The hon. Lady only had to wait till next week’s Treasury questions, when she could have asked her question, but she has the same answer. What we should do is look at the record of parties and what they have done. When I look back over the last 14 years of Tory Budgets, I see a party—[Interruption.] And the Lib Dems; thank you for pointing that out. I have seen parties chopping and changing pension tax relief left, right and centre, because they had no plan. Those were the same Budgets that drove child poverty up and wages down.

[Mr Luke Charters (York Outer) (Lab)]

T7. It is great to be back after taking paternity leave, and thank you for your support, Mr Speaker. I welcome the Government’s parental leave review, but currently partners only get unpaid time off work for two antenatal appointments. Does my hon. Friend agree that this is a gap, and can he confirm that the review is looking at how we can better support parents at that crucial time?

[John Lamont (Berwickshire, Roxburgh and Selkirk) (Con)]

T4. Cruel cuts to the winter fuel allowance by both this Labour Government and the SNP Government in Edinburgh left thousands of pensioners cold in their homes last winter. When will the Secretary of State apologise for the misery her Government have caused for vulnerable pensioners in the Scottish Borders and across the United Kingdom?

[Torsten Bell]

I thank the hon. Member for his question. We discussed this issue at some length in the statement before the recess. He knows that the priority for the Labour party has been to raise the state pension by committing to the triple lock throughout this Parliament at a cost of £31 billion a year. For the new state pension, that will mean an increase of £1,900 a year by the end of this Parliament.

On winter fuel payments specifically—and I thought this was the Conservative party’s position—most people think that we should not be paying hundreds of pounds to the very richest pensioners. We have listened to concerns and raised the threshold, but it is important to maintain that principle. If the Conservatives’ position is now that they want a return to universal winter fuel payments, they need to have a word with the Leader of the Opposition, who has not supported universal winter fuel payments or, indeed, a universal state pension.

[John Slinger (Rugby) (Lab)]

T8. I am visiting the jobcentre in Rugby next week, and I am looking forward to hearing more about its work with local businesses, and also with people with disabilities and special educational needs, to get people back into work. Will the Minister set out what further steps we are taking on that very important job for a Labour Government?

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[Peter Swallow (Bracknell) (Lab)]

T9. Can my hon. Friend set out how this Government are reforming pensions long term to help people in Bracknell Forest and across the country to save for their futures?

[Torsten Bell]

I thank my hon. Friend for his crucial question. That is exactly why we have revived the landmark pensions commission. We have to confront the reality that we are on track for tomorrow’s pensioners to be poorer than today’s. Auto-enrolment has been a huge success, with 88% of eligible employees now saving, but 45% of working-age adults, including 3 million self-employed and one in four low earners, are currently saving nothing. The commission will ensure that we build a pension system that is strong, fair and sustainable.

[Alison Bennett (Mid Sussex) (LD)]

The carer’s allowance overpayments review was due to report in early summer. It is now 1 September. In recent weeks, I have become aware of a case where the DWP has informed somebody that they now owe it £18,000. That is a scandal. When will the review report back?

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[Sir Julian Lewis (New Forest East) (Con)]

Despite his new role in riding to the rescue of the Treasury, is the Pensions Minister still available to fulfil in principle the undertaking he gave me before the recess to have a meeting about the plight of ExxonMobil pensioners and the difficulties in them getting the discretionary surplus benefits to which I think they should be entitled?

[Torsten Bell]

Absolutely.